2016 MERCEDES BENZ METRIS Recalls (5)

Campaign:
17V148000 on 03/07/2017
Component:
Lane departure: blind spot detection
Manufactured:
02/26/2016 - 01/01/2017
Affected:
72
Defect:
Daimler vans usa llc (dvusa) is recalling certain 2016-2017 mercedes-benz metris vehicles. these vans were to be equipped with the blind spot monitoring (bsm) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the bsm system does not work on the vehicle.
Consequence:
If a vehicle is in the driver's blind spot, but the bsm system does not warn the driver, there would be an increased risk of a crash.
Correction:
Dvusa will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the bsm function, free of charge. interim notices informing owners of the safety risk were mailed on may 8, 2017. owners will receive a second notice when the remedy becomes available. the recall began on may 26, 2017. owners may contact dvusa customer service at 1-877-762-8267.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V244000 on 04/11/2017
Component:
Seat belts:pretensioner
Manufactured:
08/02/2016 - 09/08/2016
Affected:
305
Defect:
Daimler vans usa, llc (dvusa) is recalling certain 2016 mercedes-benz metris vehicles. the affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
Consequence:
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Correction:
Dvusa will notify owners, and dealers will replace the front seat belts, free of charge. an interim notification was mailed to owners on june 9, 2017. a second notice was mailed on july 7, 2017, to tell owners that the remedy is now available. owners may contact dvusa customer service at 1-877-762-8267.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V272000 on 04/25/2017
Component:
Electrical system: software
Manufactured:
12/21/2015 - 12/21/2015
Affected:
3
Defect:
Daimler vans usa, llc (dvusa) is recalling certain 2013-2014 freightliner sprinter and 2016 mercedes-benz metris vehicles. during vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence:
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. these problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Correction:
Dvusa will notify owners, and mercedes-benz and freightliner dealers will update the affected control units on the vehicles, free of charge. an interim notice was sent to owners on july 12, 2017. the recall began on september 1, 2017. owners may contact dvusa customer service at 1-877-762-8267.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V595000 on 09/25/2017
Component:
Steering:electric power assist system
Manufactured:
02/10/2015 - 05/30/2017
Affected:
3
Defect:
Daimler vans usa, llc (dvusa) is recalling certain model year 2015-2017 mercedes-benz metris vans. these vehicles have electrical power steering control units with improperly welded contact pins.
Consequence:
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Correction:
Dvusa will notify owners, and dealers will replace the electric power steering rack, free of charge. an interim notice is expected to be mailed on november 17, 2017. a second notice will be mailed to owners when parts become available. owners may contact daimler's customer service at 1-877-762-8267.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V335000 on 05/23/2018
Component:
Power train:automatic transmission
Manufactured:
03/30/2015 - 05/10/2017
Affected:
7,433
Defect:
Daimler vans usa, llc (dvusa) is recalling certain 2015-2017 mercedes-benz metris vehicles. the transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Consequence:
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Correction:
Dvusa will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. the recall began july 11, 2018. owners may contact dvusa customer service at 1-877-762-8267.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2016 MERCEDES BENZ METRIS TSBs (18)

Bulletin:
sb2080
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Sb2080 australian cst m1400 isolated radiator retrofit
Bulletin:
14CSA20
Component:
355200 equipment:other:owners/service/other manual
Summary:
14csa20 egr valve actuator kit p/n e23539699
Bulletin:
14CSA21
Component:
355200 equipment:other:owners/service/other manual
Summary:
14csa21 holiday schedule for the detroit customer support center ?
Bulletin:
14CSA22
Component:
114000 electrical system:wiring
Summary:
14csa22 dtna chassis wiring diagrams
Bulletin:
14CSA23
Component:
355200 equipment:other:owners/service/other manual
Summary:
14csa23 csc announces ?tech tips? ? ddcsn
Bulletin:
14TL7
Component:
354000 equipment:mechanical
Summary:
14tl7 dd platform flywheel housing runout tool w470589032100
Bulletin:
14TL8
Component:
350000 equipment
Summary:
14tl8 torcup? non-impacting torque tool.
Bulletin:
14TL9
Component:
355200 equipment:other:owners/service/other manual
Summary:
14tl9 special tool warranty program.
Bulletin:
16TS7
Component:
080000 fuel system, diesel
Summary:
16ts7 reman diesel particulate filter serial number
Bulletin:
14TS19
Component:
090000 fuel system, other
Summary:
14ts19 dd platform high pressure fuel lines
Bulletin:
14TL2
Component:
060000 engine (pws)
Summary:
14tl2 dd platform engine stand adapter w060589023100
Bulletin:
14TL5
Component:
350000 equipment
Summary:
14tl5 abs power line carrier converter available through pdc
Bulletin:
LI72.16-N-062704
Component:
162300 structure:body:door
Summary:
Noises from sliding door while driving
Bulletin:
LI91.40-N-062773
Component:
150000 seat belts
Summary:
Seat belt does not retract correctly
Bulletin:
2017100013
Component:
140000 air bags
Summary:
Add serial number of installed front passenger airbag to vedoc.
Bulletin:
V-RC-2018060012
Component:
103000 power train:automatic transmission
Summary:
Transmission carrier attachment.
Bulletin:
V-RC-2018060012
Component:
100000 power train
Summary:
Transmission carrier attachment.
Bulletin:
V-RC-2018070002
Component:
100000 power train
Summary:
Transmission carrier attachment: daimler ag, has determined thatin certain model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.

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