2016 MERCEDES BENZ C300 Recalls (9)

Campaign:
16V087000 on 02/15/2016
Component:
Visibility:sun roof assembly
Manufactured:
12/10/2015 - 12/22/2015
Affected:
53
Defect:
Mercedes-benz usa, llc (mbusa) is recalling certain model year 2016 c300 vehicles manufactured december 11, 2015, to december 23, 2015, c300 4matic vehicles manufactured december 12, 2015, to december 29, 2015, and c450 amg 4matic vehicles manufactured december 12, 2015, to december 22, 2015. the affected vehicles may be equipped with a panoramic sunroof that may not be properly bonded, allowing the glass to detach and fall from the vehicle during operation.
Consequence:
If the panoramic glass detaches during vehicle operation, it can increase the risk of injury or crash.
Correction:
Mbusa will notify owners, and dealers will inspect the bonding of the rear sunroof glass panel, replacing it as necessary, free of charge. the recall began on april 12, 2016. owners may contact mbusa customer service at 1-800-367-6372.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V438000 on 06/14/2016
Component:
Steering:electric power assist system
Manufactured:
11/03/2015 - 02/29/2016
Affected:
17
Defect:
Mercedes-benz usa, llc (mbusa) is recalling certain model year 2016 c300 4matic vehicles manufactured november 4, 2015, to march 1, 2016. in the affected vehicles, the electric power steering assist system may shutdown due to a software error.
Consequence:
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Correction:
Mbusa will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. the recall began january 2017. owners may contact mbusa customer service at 1-800-367-6372.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V603000 on 08/15/2016
Component:
Electronic stability control
Manufactured:
02/07/2016 - 05/17/2016
Affected:
62
Defect:
Mercedes-benz usa, llc (mbusa) is recalling certain model year 2016 glc 300 suv, glc 300 4matic suv, c300 sedan and c300 4matic vehicles manufactured february 8, 2016, to may 18, 2016. the affected vehicles may be equipped with an electronic stability program (esp) control unit that may have been damaged before being installed.
Consequence:
A damaged esp control unit may inadvertently activate the stability control altering the vehicle's path. additionally, the electronic parking brake may not function. either condition may increase the risk of a crash.
Correction:
Mbusa will notify owners, and dealers will replace the esp hydraulic control units, free of charge. the recall is expected to begin in october 2016. owners may contact mbusa customer service at 1-800-367-6372.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V114000 on 02/23/2017
Component:
Engine and engine cooling:engine
Manufactured:
01/31/2014 - 01/31/2017
Affected:
307,629
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling certain 2015-2017 c300 4matic, c300, cla250, cla250 4matic and cla45 amg vehicles, 2017 c300 4matic cabrio, c300 4matic coupe, c300 cabrio, c300 coupe, e300, e300 4matic, e400 4matic wagon, e43 amg 4matic, gla250, gla250 4matic and glc300 4matic coupe vehicles and 2016 c350e and glc300 vehicles and 2016-2017 c450 4matic amg sport and glc300 4matic vehicles. in the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence:
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Correction:
Mbusa will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. the recall began august 31, 2017. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2017080002.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V114000 on 02/23/2017
Component:
Electrical system:starter assembly
Manufactured:
01/31/2014 - 01/31/2017
Affected:
307,629
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling certain 2015-2017 c300 4matic, c300, cla250, cla250 4matic and cla45 amg vehicles, 2017 c300 4matic cabrio, c300 4matic coupe, c300 cabrio, c300 coupe, e300, e300 4matic, e400 4matic wagon, e43 amg 4matic, gla250, gla250 4matic and glc300 4matic coupe vehicles and 2016 c350e and glc300 vehicles and 2016-2017 c450 4matic amg sport and glc300 4matic vehicles. in the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence:
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Correction:
Mbusa will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. the recall began august 31, 2017. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2017080002.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V177000 on 03/16/2017
Component:
Air bags:frontal:sensor/control module
Manufactured:
12/31/2007 - 12/31/2016
Affected:
51
Defect:
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence:
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Correction:
Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V177000 on 03/16/2017
Component:
Electrical system: software
Manufactured:
12/31/2007 - 12/31/2016
Affected:
51
Defect:
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence:
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Correction:
Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V243000 on 04/11/2017
Component:
Steering:electric power assist system
Manufactured:
07/10/2016 - 11/02/2016
Affected:
3
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling certain 2016-2017 c300 vehicles. the electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
Consequence:
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
Correction:
Mbusa will notify owners, and dealers will replace the electric power steering rack, free of charge. the recall began june 2017. owners may contact mbusa customer service at 1-800-367-6372.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V627000 on 10/10/2017
Component:
Air bags:frontal
Affected:
495,290
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence:
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Correction:
Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2016 MERCEDES BENZ C300 TSBs (7)

Bulletin:
LI82.95-P-054406
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
LI32.25-P-061137
Component:
021000 suspension:front
Summary:
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
Bulletin:
LI46.35-P-059989
Component:
015000 steering:hydraulic power assist system
Summary:
Red display message in instrument cluster "power steering malfunction - see owner's manual"
Bulletin:
LI46.35-P-059989
Component:
016000 steering:electric power assist system
Summary:
Red display message in instrument cluster "power steering malfunction - see owner's manual"
Bulletin:
LI54.18-P-062956
Component:
117000 digital instrument panel
Summary:
Esp, bas, pre-safe - fault message in instrument cluster
Bulletin:
P-SC-2017080006
Component:
070000 fuel system, gasoline
Summary:
Update fuel system control unit (fscu) software
Bulletin:
LI07 70-P-066276
Component:
060000 engine and engine cooling
Summary:
Check engine light is on with dtc p030185/ p030685 for misfire cylinder 1 and 6.

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