2016 MAZDA MAZDA6 Recalls (3)
- Campaign:
- 17V546000 on 09/05/2017
- Component:
- Seats
- Manufactured:
- 11/23/2014 - 12/08/2015
- Affected:
- 51,943
- Defect:
- Mazda north american operations (mazda) is recalling certain 2016 mazda6 vehicles. debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (ocs) wiring.
- Consequence:
- If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.
- Correction:
- Mazda will notify owners, and dealers will attach a protective pad on the seat frame. if the ocs harness is damaged, insulating tape will be applied to the harness. these repairs will be performed free of charge. the recall began october 26, 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 1517h.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V546000 on 09/05/2017
- Component:
- Steering:electric power assist system
- Manufactured:
- 11/23/2014 - 12/08/2015
- Affected:
- 51,943
- Defect:
- Mazda north american operations (mazda) is recalling certain 2016 mazda6 vehicles. debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (ocs) wiring.
- Consequence:
- If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.
- Correction:
- Mazda will notify owners, and dealers will attach a protective pad on the seat frame. if the ocs harness is damaged, insulating tape will be applied to the harness. these repairs will be performed free of charge. the recall began october 26, 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 1517h.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V546000 on 09/05/2017
- Component:
- Air bags: occupant classification system - ocs (front passenger)
- Manufactured:
- 11/23/2014 - 12/08/2015
- Affected:
- 51,943
- Defect:
- Mazda north american operations (mazda) is recalling certain 2016 mazda6 vehicles. debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (ocs) wiring.
- Consequence:
- If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.
- Correction:
- Mazda will notify owners, and dealers will attach a protective pad on the seat frame. if the ocs harness is damaged, insulating tape will be applied to the harness. these repairs will be performed free of charge. the recall began october 26, 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 1517h.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 MAZDA MAZDA6 TSBs (282)
- Bulletin:
- 01-002-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-017-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-004-14
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SB-15-001-15
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-007/16
- Component:
- 111000 electrical system:battery
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-001/15
- Component:
- 021530 suspension:front:control arm:lower arm
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-002/15
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-003/15
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-006/16
- Component:
- 021530 suspension:front:control arm:lower arm
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 04-003/15
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-006/16
- Component:
- 221600 seats:front assembly:power adjust
- Summary:
- Front power seats do not slide back and forth. some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. this concern may be caused
- Bulletin:
- 09-009/16
- Component:
- 353000 equipment:electrical
- Summary:
- Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
- Bulletin:
- 09-010/16
- Component:
- 160000 structure
- Summary:
- Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. this concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. this may
- Bulletin:
- 09-011/16
- Component:
- 160000 structure
- Summary:
- Corrosion around spot welds in trunk opening. some vehicles may exhibit corrosion around the spot welds in trunk opening under the rear window. this is caused by insufficient paint thickness at the spot welds. to correct the problem, t
- Bulletin:
- 09-044/15
- Component:
- 110000 electrical system
- Summary:
- Mazda connect shuts down and does not reboot. some vehicles may experience mazda connect infotainment system shutting down with a few minutes after ignition is turned on, and will not reboot. it will only reboot after ignition is turned
- Bulletin:
- 09-046/15
- Component:
- 160000 structure
- Summary:
- White door armrest(s) pink discoloration. some customers may complain about a white door armrest(s) pink discoloration. the discolored armrest does not match the other white parts of the door panel.
- Bulletin:
- 15-001/16
- Component:
- 110000 electrical system
- Summary:
- Ldws or alh warning light on with dtc c1001:92. some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. lane departure warning system (ldws) warning light turns on at idle; dtc c1001:92 (poor f
- Bulletin:
- 02-010/16
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- SA278
- Component:
- 350000 equipment
- Summary:
- After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
- Bulletin:
- 1079M
- Component:
- 030000 brakes (pws)
- Summary:
- In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- SA234
- Component:
- 118000 electrical system: software
- Summary:
- Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
- Bulletin:
- 09-024-16-3192B
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).'some street names in canada are not displayed.'navigation does not allow to set certain cities as de
- Bulletin:
- 05-005-16-3218
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).'p0842:00 - oil pressure switch no. 1 (oil press
- Bulletin:
- 02-010-16-3170C
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
- Bulletin:
- SA51
- Component:
- 118000 electrical system: software
- Summary:
- Mazda connect software version 55.00.760 is now available on ms3. use this version for all mazda connect updates, including open ssp98 vehicles. if ssp98 is closed, use tsb 09-024/16 to repair the vehicles.click on "ids/infotainment", then
- Bulletin:
- SA283
- Component:
- 118000 electrical system: software
- Summary:
- Customers that are registered with tomtom to update their mazda tomtom system (using tomtom home software) may have recently received this e-mail: please note that this is not an operating system update (aka firmware), this is an update to
- Bulletin:
- SA285
- Component:
- 110000 electrical system
- Summary:
- Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
- Bulletin:
- SA266
- Component:
- 110000 electrical system
- Summary:
- If a customer has a vehicle communication related error on their app, perform the following: disconnect the battery or unplug the module for at least 10 seconds.reconnect the battery, wait 60 seconds and then have the customer try the app a
- Bulletin:
- SA288
- Component:
- 110000 electrical system
- Summary:
- If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 02-009-16-3155
- Component:
- 010000 steering
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-016-16-3158
- Component:
- 220000 seats
- Summary:
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
- Bulletin:
- 01-009-16-3172
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 02-010-16-3170
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
- Bulletin:
- 02-005-16-3152A
- Component:
- 020000 suspension
- Summary:
- Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
- Bulletin:
- 09-020-16-3183
- Component:
- 350000 equipment
- Summary:
- Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. replace the active driving display.
- Bulletin:
- 15-001-16-3126
- Component:
- 350000 equipment
- Summary:
- Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no
- Bulletin:
- MTI_1036
- Component:
- 350000 equipment
- Summary:
- Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
- Bulletin:
- MTI_1032
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
- Bulletin:
- MTI_1036
- Component:
- 350000 equipment
- Summary:
- Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio
- Bulletin:
- MTI_1034
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
- Bulletin:
- SA278
- Component:
- 350000 equipment
- Summary:
- After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- SA299
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
- Bulletin:
- SA130
- Component:
- 050000 parking brake
- Summary:
- When performing service on the electric parking brake (epb) system, be aware that some epb parts require unique removal/replacement procedures. if the vehicle is delivered to the customer with incomplete epb service, the customer may experi
- Bulletin:
- 05-005-16-3218
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).'p0842:00 - oil pressure switch no. 1 (oil press
- Bulletin:
- 02-010-16-3170C
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
- Bulletin:
- 01-014-16-3208A
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
- Bulletin:
- 09-038-16-3213
- Component:
- 160000 structure
- Summary:
- Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase
- Bulletin:
- 01-014-16-3208
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
- Bulletin:
- 01-009-16-3172B
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 01-011-16-3139A
- Component:
- 060000 engine (pws)
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 09-016-16-3158A
- Component:
- 220000 seats
- Summary:
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
- Bulletin:
- 09-040-16-3214
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the
- Bulletin:
- RF-16-03
- Component:
- 060000 engine (pws)
- Summary:
- The 2016 cx-9 with the skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
- Bulletin:
- 1102M
- Component:
- 060000 engine (pws)
- Summary:
- Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
- Bulletin:
- 1011M
- Component:
- 060000 engine (pws)
- Summary:
- Some customers may complain about a check engine light on with dtc p0137 (ho2s circuit low input) stored in pcm memory. this may be caused by rear harness damage from an aftermarket alarm system installation.
- Bulletin:
- 1066M
- Component:
- 120000 exterior lighting
- Summary:
- Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
- Bulletin:
- 1099M
- Component:
- 110000 electrical system
- Summary:
- When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
- Bulletin:
- 00-004-16-3237
- Component:
- 350000 equipment
- Summary:
- Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
- Bulletin:
- 01-017-16-3242
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203.note:engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time.p0201:00: fu
- Bulletin:
- 01-016-16-3220
- Component:
- 060000 engine (pws)
- Summary:
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. this service bulletin is to inform you about the water pump sealing mecha-nism and the criteria
- Bulletin:
- 1079M
- Component:
- 030000 brakes (pws)
- Summary:
- In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- 09-038-16-3213
- Component:
- 160000 structure
- Summary:
- Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase
- Bulletin:
- 01-014-16-3208
- Component:
- 116000 electrical system:ignition
- Summary:
- Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
- Bulletin:
- 01-009-16-3172B
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 01-011-16-3139A
- Component:
- 060000 engine (pws)
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 09-016-16-3158A
- Component:
- 220000 seats
- Summary:
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
- Bulletin:
- 09-040-16-3214
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the
- Bulletin:
- 02-010-16-3170
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
- Bulletin:
- 01-010-16-3185
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) with-out experiencing poor engine performance or misfire (mitsubishi pcm only).this is caused by improper control logic of the pcm that ma
- Bulletin:
- 01-011-16-3139
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 09-024-16-3192
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).'some street names in canada are not displayed.'navigation does not allow to set certain cities as de
- Bulletin:
- 09-029-16-3195
- Component:
- 162700 structure:body:trunk lid
- Summary:
- Some vehicles may exhibit a grinding type noise (c) from the trunk lid hinge (a) (one or both sides) when open-ing and/or closing the trunk lid. the noise may be caused by the trunk lid hinge cover (a) making contact with the trunk side tri
- Bulletin:
- 01-009-16-3172A
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 09-024-16-3192A
- Component:
- 118000 electrical system: software
- Summary:
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin.some vehicl
- Bulletin:
- 01-013-16-3202
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Some vehicles may exhibit the accelerator pedal hinge separating from the base in cold temperatures below 32 degrees fahrenheit (0 degrees celsius).the accelerator pedal has been changed to increase durability.
- Bulletin:
- 09-009-16-3150A
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
- Bulletin:
- SA288
- Component:
- 110000 electrical system
- Summary:
- If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta
- Bulletin:
- SA296
- Component:
- 110000 electrical system
- Summary:
- Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current son
- Bulletin:
- MT-003-17
- Component:
- 356000 equipment adaptive
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- 01-002-14-2889B
- Component:
- 111000 electrical system:battery
- Summary:
- This service information provides basic q-85/t-110 battery handling procedures. complete service information can be found in ms3 online or workshop manual (section 01-17).
- Bulletin:
- 01-017-14-2973
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience mil illumination with dtc p2610 (instrument cluster internal engine off timer performance problem) stored in memory after engine start and room fuse 15a (a) removed. note:the odometer will display 'f0-002' durin
- Bulletin:
- 09-049-14-2980
- Component:
- 121000 exterior lighting:headlights
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 02-004-14-2976
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. follow steering wheel alignment procedure.
- Bulletin:
- 09-022-15-3047A
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.650a or later). for all vehicles: ' navigation or other screen freezes or reboots. ' system does not recognize usb/
- Bulletin:
- 01-015-15-3064
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 °f (0 °c). ' p0116:00: ect sensor no.1 circuit range/performance problem ' p01
- Bulletin:
- 01-014-15-3055
- Component:
- 060000 engine (pws)
- Summary:
- Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
- Bulletin:
- 09-022-15-3047B
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.750 or later). ' navigation or other screen turn black, freeze or reboot. ' system does not recognize usb/sd card.
- Bulletin:
- SA-041-17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec
- Bulletin:
- 05-002-15-3019B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 05-002-15-3019A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 05-002-15-3019
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 02-002-15-3002A
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- After performing recall campaign 8014j, or the vehicle vin is not applicable to 8014j, some vehicles may experience tire pressure monitoring system (tpms) warning light on even if the tpms system has been properly initialized at the specifi
- Bulletin:
- 05-002-15-3019C
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 09-009-15-3015
- Component:
- 350000 equipment
- Summary:
- Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
- Bulletin:
- 01-003-15-3014
- Component:
- 350000 equipment
- Summary:
- Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
- Bulletin:
- 02-003-15-2990
- Component:
- 354000 equipment:mechanical
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front strut bearing (a) when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to upper front strut bearing damag
- Bulletin:
- 09-003-16-3130
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
- Bulletin:
- 05-002-16-3129
- Component:
- 103000 power train:automatic transmission
- Summary:
- The new skyactiv-drive fw6a-el at uses 'automatic transmission fluid (atf) type: fz'. only use 'atf-fz' to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula
- Bulletin:
- 02-009-16-3155
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-016-16-3158
- Component:
- 220000 seats
- Summary:
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
- Bulletin:
- 01-009-16-3172
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 02-010-16-3170
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
- Bulletin:
- 02-005-16-3152A
- Component:
- 021100 suspension:front:stabilizer bar
- Summary:
- Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
- Bulletin:
- 15-001-16-3126
- Component:
- 131000 visibility:windshield
- Summary:
- Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no
- Bulletin:
- 03-006-15-3086
- Component:
- 204000 wheels:cap/cover/hub
- Summary:
- Some vehicles may exhibit a groan type noise from the front wheel hub bearing while driving at high speed or when cornering. this may be caused by front wheel hub bearing corrosion.
- Bulletin:
- 01-023-15-3084
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
- Bulletin:
- 09-037-15-3079
- Component:
- 356000 equipment adaptive
- Summary:
- Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. replace the active driving display.
- Bulletin:
- 01-015-15-3064A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 °f (0 °c). ' p0116:00: ect sensor no.1 circuit range/performance problem ' p01
- Bulletin:
- 05-002-15-3019D
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 09-016-15-3041
- Component:
- 162300 structure:body:door
- Summary:
- Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase
- Bulletin:
- 01-008-15-3045
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. ' p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely clos
- Bulletin:
- 02-002-15-3002B
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- After performing recall campaign 8014j, or the vehicle vin is not applicable to 8014j, some vehicles may expe-rience tire pressure monitoring system (tpms) warning light on even if the tpms system has been properly initialized at the specif
- Bulletin:
- 09-022-15-3047C
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). ' turn -by-turn navigation guidance does not display on on the active driving display (for vehicles
- Bulletin:
- 09-030-15-3073
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
- Bulletin:
- 01-019-15-3072
- Component:
- 060000 engine (pws)
- Summary:
- Some customer using 'flexible' setting for oil change in the maintenance monitor may notice that the oil change due notification will not work because of improper control logic of the pcm. this tsb is applicable for the following cases. ' t
- Bulletin:
- 01-018-15-3070
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored in memory after engine start and room fuse 15a (a) removed. ' p2610:00: instrument cluster internal engine off timer performance problem ' p2507:00: pcm
- Bulletin:
- 01-016-15-3067
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) without experiencing poor engine performance or misfire (mitsubishi pcm only). this is caused by improper control logic of the pcm that ma
- Bulletin:
- 09-034-15-3068
- Component:
- 221600 seats:front assembly:power adjust
- Summary:
- Some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. this concern may be caused by a foreign object getting stuck under the power s
- Bulletin:
- 15-001-15-3092
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1.lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is sto
- Bulletin:
- 05-002-15-3019E
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 05-001-15-3104A
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- Some vehicles may exhibit one of the following concerns: ' sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ' hard to shift into 3rd, 4th, 5th, and/or 6th gear '
- Bulletin:
- 02-001-15-2998A
- Component:
- 021530 suspension:front:control arm:lower arm
- Summary:
- Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. the noise occurs at approx. 12 - 25 mph (20 - 40 km/h) when the road surface is wet or after a car wash. the noise becomes more noticeab
- Bulletin:
- 09-044-15-3094
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes after the ignition is turned on, and will not reboot. it will only reboot after the ignition is turned off and then on again. this is caus
- Bulletin:
- 05-001-15-3104
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- Some vehicles may exhibit one of the following concerns: ' sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ' hard to shift into 3rd, 4th, 5th, and/or 6th gear '
- Bulletin:
- 01-023-15-3084A
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
- Bulletin:
- 02-002-15-3002C
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- After performing recall campaign 8014j, or the vehicle vin is not applicable to 8014j, some vehicles may experience tire pressure monitoring system (tpms) warning light on even if the tpms system has been properly initialized at the specifi
- Bulletin:
- 09-046-15-3111
- Component:
- 162300 structure:body:door
- Summary:
- Some customers may complain about a white door armrest(s) pink discoloration. the discolored armrest does not match the other white parts of the door panel. replace all 4 door panels.
- Bulletin:
- 01-023-15-3084B
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
- Bulletin:
- 01-014-15-3055A
- Component:
- 060000 engine (pws)
- Summary:
- Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
- Bulletin:
- 02-003-15-2990A
- Component:
- 010000 steering
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: ' upper front strut bearing (a) d
- Bulletin:
- 05-002-15-3019F
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). ' p0842:00 - oil pressure switch no. 1 (oil pre
- Bulletin:
- 00-001-16-3127
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. the test kit is designed pecifically for skyactiv module terminals.' the sst will be shipped by mazda's tool vendor bosch
- Bulletin:
- 15-001-16-3126
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1. lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is st
- Bulletin:
- 02-002-16-3124
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 09-013-16-3161
- Component:
- 350000 equipment
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 04-004-16-3160
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 08-002-17-3312
- Component:
- 118000 electrical system: software
- Summary:
- When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. this is caused by improper sas control unit
- Bulletin:
- 01-002-17-3299a
- Component:
- 060000 engine and engine cooling
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 02-003-17-3300a
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: *upper front strut bearing (a) da
- Bulletin:
- 01-005-17-3305
- Component:
- 060000 engine and engine cooling
- Summary:
- Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
- Bulletin:
- 04-001-17-3303a
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. the noise usually occurs when driving immediately after the parking brake is released. the n
- Bulletin:
- 02-002-17-3281a
- Component:
- 200000 wheels
- Summary:
- Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.the damage extends to the front surface of the aluminum wheel partly or entirely.
- Bulletin:
- 09-008-17-3324
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
- Bulletin:
- SA-048-17
- Component:
- 110000 electrical system
- Summary:
- In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss).
- Bulletin:
- SA-052-17
- Component:
- 030000 brakes (pws)
- Summary:
- Smart city brake support (scbs) frequently asked questions (faq)
- Bulletin:
- SA-053-17
- Component:
- 270000 lane departure
- Summary:
- Lane departure warning system (ldws) frequently asked questions (faq)
- Bulletin:
- SA-055-17
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- Blind spot monitoring (bsm) system frequently asked questions (faq)
- Bulletin:
- SA-056-17
- Component:
- 263000 forward collision avoidance: adaptive cruise control
- Summary:
- Mazda radar criose control (mrcc) system frequently asked questions (faq)
- Bulletin:
- SA-057-17
- Component:
- 121000 exterior lighting:headlights
- Summary:
- High beam control (hbc) system frequently asked questions (faq)
- Bulletin:
- SA-058-17
- Component:
- 131000 visibility:windshield
- Summary:
- Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. replace the windshield with a new one instead.
- Bulletin:
- SA-061-17
- Component:
- 117000 digital instrument panel
- Summary:
- In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
- Bulletin:
- SA-063-17
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal
- Bulletin:
- MT-014-17
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging.
- Bulletin:
- MT-015-17
- Component:
- 353000 equipment:electrical
- Summary:
- Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo
- Bulletin:
- SA-046-17
- Component:
- 118000 electrical system: software
- Summary:
- An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system.
- Bulletin:
- MT-010-17
- Component:
- 110000 electrical system
- Summary:
- Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio
- Bulletin:
- SSPA5
- Component:
- 162300 structure:body:door
- Summary:
- Mazda motor corporation has decided to conduct a special service program (ssp) on certain 2014-2016 mazda6 vehicles produced from october 25, 2012 through january 30, 2015. on the subject vehicles, the metal part of the front and rear door
- Bulletin:
- 04001173303
- Component:
- 050000 parking brake
- Summary:
- Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. the noise usually occurs when driving immediately after the parking brake is released. the n
- Bulletin:
- 15003173284
- Component:
- 122000 exterior lighting:fog lights
- Summary:
- ? after installing the new forward sensing camera (fsc), frequency of the disabled function with the ldws/hbc warning lights on due to foggy fsc lens will be reduced. however, the warning message will be displayed on the multi-information d
- Bulletin:
- 09017173346
- Component:
- 118000 electrical system: software
- Summary:
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
- Bulletin:
- 09018173351
- Component:
- 117000 digital instrument panel
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 09-012-17-3334a
- Component:
- 160000 structure
- Summary:
- Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. to correct the issue, a
- Bulletin:
- 09-035-17-3080
- Component:
- 117000 digital instrument panel
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
- Bulletin:
- 09-001-17-3296b
- Component:
- 110000 electrical system
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
- Bulletin:
- 06-002-17-3367
- Component:
- 010000 steering
- Summary:
- Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note: the noise will not occu
- Bulletin:
- 09-017-17-3347c
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
- Bulletin:
- 01-012-17-3382
- Component:
- 111000 electrical system:battery
- Summary:
- This service information provides basic q-85/t-110 battery handling procedures. complete service information can be found in mgss online or workshop manual (section 13-17).
- Bulletin:
- 15-003-17-3284a
- Component:
- 120000 exterior lighting
- Summary:
- Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
- Bulletin:
- 02-003-17-3300c
- Component:
- 010000 steering
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: upper front strut bearing (a) dam
- Bulletin:
- SA-065-17
- Component:
- 353000 equipment:electrical
- Summary:
- Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth®, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
- Bulletin:
- SA-066-17
- Component:
- 121300 exterior lighting:headlights:high/low beam dimmer switch
- Summary:
- Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern
- Bulletin:
- SA-036-17
- Component:
- 118000 electrical system: software
- Summary:
- Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version.
- Bulletin:
- 01-005-17-3305a
- Component:
- 354000 equipment:mechanical
- Summary:
- Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
- Bulletin:
- 06-001-17-3307a
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.this concern may be caused by an insufficient wear resistance of the steering wheel surface.
- Bulletin:
- 09-017-17-3347a
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the
- Bulletin:
- 02-003-17-3300b
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to:? upper front strut bearing (a) dam
- Bulletin:
- 05-002-17-3355
- Component:
- 100000 power train
- Summary:
- Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) hard to shift into 3rd, 4th, 5th, and/or 6th gear shift
- Bulletin:
- 08-002-17-3312a
- Component:
- 118000 electrical system: software
- Summary:
- When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. this is caused by improper sas control unit
- Bulletin:
- 09-024-17-3350
- Component:
- 220000 seats
- Summary:
- Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. this concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining
- Bulletin:
- 01-004-17-3317a
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203. note: engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time. p0201:00
- Bulletin:
- 05-002-17-3355a
- Component:
- 013000 steering:gear box (other than rack and pinion)
- Summary:
- Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), hard to shift into 3rd, 4th, 5th, and/or 6th gear, shif
- Bulletin:
- 09-017-17-3347b
- Component:
- 118000 electrical system: software
- Summary:
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
- Bulletin:
- 01-008-17-3376
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded. p0524:00 - engine oil pressure too low. this is caused by a drop in engine oil pre
- Bulletin:
- 07-007-17-3384
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. this may be caused by a clogged heater unit. for mazda6 and cx-5, the check engine light may illuminate with the dtc p011a
- Bulletin:
- 15-003-17-3284b
- Component:
- 127000 exterior lighting:hazard flashing warning lights
- Summary:
- Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
- Bulletin:
- 09-012-17-3334b
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion. to correct the issue, a plating process was added
- Bulletin:
- MT-016-17
- Component:
- 264000 forward collision avoidance: sensing system
- Summary:
- The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
- Bulletin:
- 09-020-16
- Component:
- 356000 equipment adaptive
- Summary:
- Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. replace the active driving display.
- Bulletin:
- 06-001-17-3307b
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. this concern may be caused by an insufficient wear resistance of the steering wheel surface.
- Bulletin:
- SA-001-18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The mazda mobile start (mms) is currently experiencing a system disruption. user web portal and call center web portal functions are affected. mazda is working on this issue and will notify dealers when mms service has been fully restored.
- Bulletin:
- MT-001-18
- Component:
- 110000 electrical system
- Summary:
- When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga
- Bulletin:
- SSPA5
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Subject: 2014-2016 mazda6 - door sash molding concern special service campaign (ssp) a5. the purpose of this email is to notify you that on january 25th, customers will be mailed a re-notification letter to improve sspa5 completion rates. p
- Bulletin:
- MT-021-17
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure.
- Bulletin:
- 02-002-18-3300d
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to: upper front strut bearing (a) damag
- Bulletin:
- 09-001-18-3387
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for
- Bulletin:
- 09-002-18-3410
- Component:
- 117000 digital instrument panel
- Summary:
- After the installation of a new instrument cluster, the message "fctry" or "factory" is displayed instead ofthe odometer. this concern may also occur when a room fuse is installed in a new vehicle.some new instrument clusters are in the fac
- Bulletin:
- 09-005-18-3414
- Component:
- 221600 seats:front assembly:power adjust
- Summary:
- Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. the noise may be caused by cable vibration, which transmits power from the motor to the gears. the cable vibrates ins
- Bulletin:
- 01-006-18-3429
- Component:
- 060000 engine (pws)
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 04-002-18-3435
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6- 12 mph (10-20 km/h) with or without light braking. the noise usually occurs when driving immediately after the parking brake is released, an
- Bulletin:
- 09-010-18-3440
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
- Bulletin:
- 09-015-18-3445
- Component:
- 220000 seats
- Summary:
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
- Bulletin:
- 00-001-18-3446
- Component:
- 350000 equipment
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 02-005-18-3444
- Component:
- 020000 suspension
- Summary:
- Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
- Bulletin:
- 09-011-18-3448
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
- Bulletin:
- 09-014-18-3443
- Component:
- 160000 structure
- Summary:
- When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- Bulletin:
- 09-019-18-3450
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- 09-007-18-3422a
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
- Bulletin:
- SA-005-18
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition.
- Bulletin:
- SA-008-18
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display.
- Bulletin:
- SA-009-18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s
- Bulletin:
- MT-002-18
- Component:
- 110000 electrical system
- Summary:
- Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth® and the same device is also connected to the usb port for charging. the concerns may inc
- Bulletin:
- MT-003-18
- Component:
- 140000 air bags
- Summary:
- The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
- Bulletin:
- 01-008-18-3451
- Component:
- 111000 electrical system:battery
- Summary:
- This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
- Bulletin:
- 01-009-18-3452
- Component:
- 111000 electrical system:battery
- Summary:
- The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
- Bulletin:
- 02-006-18-3449
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
- Bulletin:
- MT-001-18
- Component:
- 353000 equipment:electrical
- Summary:
- When installing a navigation sd card, the center display may show error message "invalid sd card".
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
- Bulletin:
- RF-16-03R1
- Component:
- 092300 fuel system, other:fuel filter
- Summary:
- The skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
- Bulletin:
- SA-017-18
- Component:
- 118000 electrical system: software
- Summary:
- Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha
- Bulletin:
- 01-005-18-3415
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded p0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
- Bulletin:
- 02-003-18-3427
- Component:
- 200000 wheels
- Summary:
- Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below. the damage extends to the front surface of the aluminum wheel partly or entirely. black spot whi
- Bulletin:
- 09-001-18-3387a
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused
- Bulletin:
- 09-007-18-3422
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
- Bulletin:
- 09-008-18-3416
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. the display operation does not fully open/close. it closes and then opens b
- Bulletin:
- 01-011-18-3456
- Component:
- 350000 equipment
- Summary:
- The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu
- Bulletin:
- 02-008-18-3467
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-003-18-3455
- Component:
- 060000 engine and engine cooling
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 04-004-18-3468
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 05-002-18-3454
- Component:
- 100000 power train
- Summary:
- The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w
- Bulletin:
- 05-004-18-3466
- Component:
- 060000 engine and engine cooling
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press
- Bulletin:
- 07-002-18-3432
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
- Bulletin:
- 08-001-18-3457
- Component:
- 140000 air bags
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
- Bulletin:
- 09-008-18-3416a
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. the display operation does not fully open/close. it closes and then opens b
- Bulletin:
- 09-020-18-3458
- Component:
- 353000 equipment:electrical
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
- Bulletin:
- 09-021-18-3459
- Component:
- 162700 structure:body:trunk lid
- Summary:
- Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
- Bulletin:
- 00-003-18-3480
- Component:
- 030000 brakes (pws)
- Summary:
- Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
- Bulletin:
- 01-012-18-3474
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored inmemory after engine start and room fuse 15a (a) removed. p2610:00: instrument cluster internal engine off timer performance problem p2507:00: pcm batte
- Bulletin:
- 01-013-18-3478
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. p0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
- Bulletin:
- 02-009-18-3472
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Customer complaints have been reported where the tpms warning light is unnecessarily illuminated because the tpms initialization was not performed correctly before customer delivery.tpms initialization process: when any of the services belo
- Bulletin:
- 02-010-18-3477
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 02-011-18-3476
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.the tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
- Bulletin:
- 06-001-18-3481
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for lhd vehicle and r
- Bulletin:
- 09-023-18-3475
- Component:
- 350000 equipment
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
- Bulletin:
- 09-024-18-3470
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- Some vehicles may exhibit wind noise at rear door quarter glass when driven at high speeds. this is caused by air leakage from the gap between rear sash molding, rear door glass run channel, rear door glass guide and rear door quarter glass
- Bulletin:
- 09-025-18-3479
- Component:
- 350000 equipment
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
- Bulletin:
- SA-023-18
- Component:
- 121300 exterior lighting:headlights:high/low beam dimmer switch
- Summary:
- Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
- Bulletin:
- SA-024-18
- Component:
- 162800 structure:body:hood
- Summary:
- Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. this concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
- Bulletin:
- SA-026-18
- Component:
- 060000 engine (pws)
- Summary:
- If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. engine oil dilution with fue
- Bulletin:
- SA-027-18
- Component:
- 147100 air bags: occupant classification system ocs
- Summary:
- Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. this may be caused by an electrical device (smart phone, tablet, laptop. etc.)
- Bulletin:
- SA-029-18
- Component:
- 060000 engine and engine cooling
- Summary:
- Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. click here to download the resetting tool to your pc desktop. 2. reboot your pc, do not start any application a
- Bulletin:
- SA-031-18
- Component:
- 350000 equipment
- Summary:
- When troubleshooting a radar unit, do not swap it with another vehicle. radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. refer to mgss (radar unit inspection) for pro
- Bulletin:
- 03-001-18-3488
- Component:
- 010000 steering
- Summary:
- Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). the vibration is more noticeable when drivi
- Bulletin:
- 09-010-18-3440a
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
- Bulletin:
- 09-020-18-3458a
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth® hands-free unit or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special s
- Bulletin:
- 01-014-18-3487
- Component:
- 100000 power train
- Summary:
- Some customer using "flexible" setting for oil change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the pcm. the pcm clears the traveled distance at the wrong time
- Bulletin:
- 02-003-18-3501
- Component:
- 200000 wheels
- Summary:
- Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. the damage extends to the front surface of the aluminum wheel partly or entirely.
- Bulletin:
- 02-013-18-3491
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a crack on the front shock absorber dust boot (1). this may be caused by the dust boot having insufficient resistance to the cold. the shape and material of the dust boot has been changed to improve its resistance
- Bulletin:
- 09-005-18-3414a
- Component:
- 220000 seats
- Summary:
- Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. the noise may be caused by cable vibration, which transmits power from the motor to the gears. the cable vibrates ins
- Bulletin:
- SA-034-18
- Component:
- 350000 equipment
- Summary:
- Mazda connect system frequently asked questions (faq)
- Bulletin:
- SA-036-18
- Component:
- 110000 electrical system
- Summary:
- Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. inform the customer that all
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
- Bulletin:
- MT-007-18
- Component:
- 060000 engine (pws)
- Summary:
- Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket a
- Bulletin:
- MT-008-18
- Component:
- 060000 engine (pws)
- Summary:
- Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
- Bulletin:
- 03-002-18-3505
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
- Bulletin:
- 09-034-18-3430
- Component:
- 180000 vehicle speed control
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
- Bulletin:
- SA-037-18
- Component:
- 106000 power train:axle assembly
- Summary:
- Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
- Bulletin:
- MT-007-18
- Component:
- 110000 electrical system
- Summary:
- Some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket accessory device. some aftermarket electrical devices (e.g., an accessory cell phone charger, gps tra
- Bulletin:
- MT-008-18
- Component:
- 060000 engine (pws)
- Summary:
- Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.this may be ca
- Bulletin:
- 01-016-18-3522
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a
- Bulletin:
- 01-018-18-3529
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
- Bulletin:
- 03-002-18-3505a
- Component:
- 105100 power train:driveline:universal joint
- Summary:
- Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
- Bulletin:
- 09-035-18-3509
- Component:
- 110000 electrical system
- Summary:
- Some customers may experience one or more electrical malfunctions after a vehicle body repair. the newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
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