2016 MAZDA CX-5 Recalls (4)

Campaign:: 16E002000 on 01/18/2016
Component:: Visibility:windshield
Manufactured:: 07/31/2015 - 12/15/2015
Affected:: 193
Defect:: Pilkington north america, inc. (pilkington) is recalling certain replacement windshields, model fw04026 gty, manufactured november 23, 2015, to december 16, 2015 for use in mazda cx-5 vehicles that are equipped with the smart city brake support system. the affected windshields have a bracket mounted on the inside to hold a laser sensor or lidar device for the smart city brake support system. these brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Consequence:: If the bracket loosens or detaches from the windshield, the safety features of the smart city brake support system may be disabled and therefore increase the risk of a crash.
Correction:: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. the affected windshields will be replaced, free of charge. this recall began on february 15, 2016. owners may contact pilkington at 1-844-278-7230.
Notes:: Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:: 16V064000 on 02/02/2016
Component:: Fuel system, gasoline:storage:tank assembly:filler pipe and cap
Manufactured:: 06/26/2013 - 02/01/2016
Affected:: 268,799
Defect:: Mazda north american operations (mazda) is recalling certain model year 2014-2016 mazda cx-5 vehicles manufactured june 27, 2013, to february 2, 2016. the affected vehicles have a fuel filler pipe that may rupture in the event of a crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 301, "fuel system integrity."
Consequence:: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Correction:: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. the recall began on february 25, 2016. owners may contact mazda customer service at 1-800-222-5500, option 6. mazda's number for this recall is 9216b.
Notes:: Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:: 16V203000 on 04/10/2016
Component:: Steering
Manufactured:: 01/18/2013 - 12/01/2015
Affected:: 578
Defect:: Mazda north american operations (mazda) is recalling certain model year 2016 cx-3 vehicles manufactured june 1, 2015, to december 2, 2015, 2013-2014 mazda2 vehicles manufactured july 3, 2013, to august 8, 2014, 2014-2016 cx-5 vehicles manufactured january 19, 2013, to december 2, 2015, and 2013-2015 cx-9 vehicles manufactured december 6, 2012, to july 31, 2015. the lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence:: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Correction:: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. if the bolts are loose, they will be replaced and then correctly tightened, free of charge. the recall is expected to begin may 20, 2016. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 9316d.
Notes:: Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:: 16V644000 on 09/05/2016
Component:: Structure:body:hatchback/liftgate
Manufactured:: 12/14/2011 - 12/25/2015
Affected:: 580,455
Defect:: Mazda north american operations (mazda) is recalling certain model year 2010-2013 mazda3 and mazdaspeed3 vehicles manufactured november 18, 2008, to june 8, 2013, 2012-2015 mazda5 vehicles manufactured october 26, 2010, to june 22, 2015, 2016 cx-3 vehicles manufactured june 1, 2015, to december 26, 2015, and 2013-2016 cx-5 vehicles manufactured december 15, 2011, to december 26, 2015. on the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence:: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Correction:: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. the recall began april 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 9916h.
Notes:: Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2016 MAZDA CX-5 TSBs (305)

Bulletin:: 01-017-14
Component:: 060000 engine (pws)
Summary:: Summary to be provided on a future date.
Bulletin:: 02-004-14
Component:: 011000 steering:wheel and handle bar
Summary:: Summary to be provided on a future date.
Bulletin:: SB-04-002-15
Component:: 050000 parking brake
Summary:: Summary to be provided on a future date.
Bulletin:: SB-15-001-15
Component:: 121000 exterior lighting:headlights
Summary:: Summary to be provided on a future date.
Bulletin:: MAZDA 15-001
Component:: 118000 electrical system: software
Summary:: Summary to be provided on a future date.
Bulletin:: 01-006/16
Component:: 060000 engine (pws)
Summary:: Summary to be provided on a future date.
Bulletin:: 02-001/15
Component:: 021530 suspension:front:control arm:lower arm
Summary:: Summary to be provided on a future date.
Bulletin:: 02-003/15
Component:: 021300 suspension:front:shock absorber
Summary:: Summary to be provided on a future date.
Bulletin:: 02-006/16
Component:: 021530 suspension:front:control arm:lower arm
Summary:: Summary to be provided on a future date.
Bulletin:: 03-001/16
Component:: 105500 power train:driveline:differential unit
Summary:: Summary to be provided on a future date.
Bulletin:: 09-006/16
Component:: 221600 seats:front assembly:power adjust
Summary:: Front power seats do not slide back and forth. some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. this concern may be caused
Bulletin:: 09-009/16
Component:: 353000 equipment:electrical
Summary:: Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
Bulletin:: 09-010/16
Component:: 160000 structure
Summary:: Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. this concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. this may
Bulletin:: 09-014/16
Component:: 121000 exterior lighting:headlights
Summary:: White milky stains on inner surface of headlight lens. some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner surface of headlight lens. some customers may complain of poor appearance.
Bulletin:: 09-042/15
Component:: 131000 visibility:windshield
Summary:: Air bubbles trapped inside windshield. some vehicles may exhibit small air bubbles around upper left corner of windshield. an improper production process caused remaining air to be trapped between glass and the intermediate film. the p
Bulletin:: 09-044/15
Component:: 110000 electrical system
Summary:: Mazda connect shuts down and does not reboot. some vehicles may experience mazda connect infotainment system shutting down with a few minutes after ignition is turned on, and will not reboot. it will only reboot after ignition is turned
Bulletin:: 15-001/16
Component:: 110000 electrical system
Summary:: Ldws or alh warning light on with dtc c1001:92. some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. lane departure warning system (ldws) warning light turns on at idle; dtc c1001:92 (poor f
Bulletin:: RF-16-01
Component:: 350000 equipment
Summary:: 2013-16 mx-5/miata club and launch edition - service parts information. certain parts used on 2013-2016 mx-5/miata club and launch editions were added by mnao's port facilities or dealers and are not shown in the bepc. refer to the illu
Bulletin:: MULTI-MODELS 12
Component:: 060000 engine (pws)
Summary:: Intermittent no crank/no start. some customers may complain about an intermittent no crank/no start. this may be caused by instrument panel wiring harness connector c-11 not fully seated (locked). ids may show several u codes stored in
Bulletin:: 02-010/16
Component:: 020000 suspension
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:: MTI_1111
Component:: 350000 equipment
Summary:: When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:: MTI_1115
Component:: 350000 equipment
Summary:: Bsm system vehicle detection has changed. although the overall function is the same as previous vehicles, vehicle detection is different. for detailed bsm system information, refer to service highlights.
Bulletin:: SA218
Component:: 061000 engine and engine cooling:engine
Summary:: If you encounter a 2013-2016 cx-5 with dtc p011a with overheating and/or no heat from the heater, compare the heater performance to another cx-5. if another cx-5 is not available, check the heater core flow and if restricted, drain/replace
Bulletin:: SA271
Component:: 060000 engine (pws)
Summary:: If the vehicle has a check engine light on with dtc p2096 stored, update the pcm calibration with ids version 99.01 or higher.
Bulletin:: SA278
Component:: 350000 equipment
Summary:: After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
Bulletin:: 1079M
Component:: 030000 brakes (pws)
Summary:: In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
Bulletin:: 1080M
Component:: 060000 engine (pws)
Summary:: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
Bulletin:: SA234
Component:: 118000 electrical system: software
Summary:: Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
Bulletin:: 09-024-16-3192B
Component:: 118000 electrical system: software
Summary:: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).'some street names in canada are not displayed.'navigation does not allow to set certain cities as de
Bulletin:: 05-005-16-3218
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).'p0842:00 - oil pressure switch no. 1 (oil press
Bulletin:: 09-044-16-3227
Component:: 162600 structure:body:hatchback/liftgate
Summary:: Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. this is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a
Bulletin:: 02-010-16-3170C
Component:: 020000 suspension
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:: 01-014-16-3208A
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
Bulletin:: SA51
Component:: 118000 electrical system: software
Summary:: Mazda connect software version 55.00.760 is now available on ms3. use this version for all mazda connect updates, including open ssp98 vehicles. if ssp98 is closed, use tsb 09-024/16 to repair the vehicles.click on "ids/infotainment", then
Bulletin:: SA285
Component:: 110000 electrical system
Summary:: Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
Bulletin:: SA266
Component:: 110000 electrical system
Summary:: If a customer has a vehicle communication related error on their app, perform the following: disconnect the battery or unplug the module for at least 10 seconds.reconnect the battery, wait 60 seconds and then have the customer try the app a
Bulletin:: SA288
Component:: 110000 electrical system
Summary:: If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta
Bulletin:: 1098M
Component:: 160000 structure
Summary:: When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
Bulletin:: 02-009-16-3155
Component:: 010000 steering
Summary:: Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:: 09-016-16-3158
Component:: 220000 seats
Summary:: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
Bulletin:: 01-009-16-3172
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
Bulletin:: 02-010-16-3170
Component:: 020000 suspension
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:: 09-014-16-3132A
Component:: 070000 fuel system, gasoline
Summary:: Some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. some customers may complain of the poor appearance. this concern is caused by gas that emits from a gas
Bulletin:: 02-005-16-3152A
Component:: 020000 suspension
Summary:: Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
Bulletin:: 09-022-16-3183
Component:: 160000 structure
Summary:: Some customers may complain of the poor appearance of the passenger and/or driver side a-pillar trim. the lower portion of the trim may become distorted (as shown below) due to high temperatures. to eliminate this concern, the shape of the
Bulletin:: 15-001-16-3126
Component:: 350000 equipment
Summary:: Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no
Bulletin:: MTI_1034
Component:: 138120 visibility:defroster/defogger system:windshield:heater core
Summary:: This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
Bulletin:: MTI_1111
Component:: 350000 equipment
Summary:: When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:: MTI_1031
Component:: 350000 equipment
Summary:: Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
Bulletin:: MTI_1032
Component:: 350000 equipment
Summary:: Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
Bulletin:: MTI_1034
Component:: 138000 visibility:defroster/defogger system
Summary:: This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
Bulletin:: MTI_1111
Component:: 350000 equipment
Summary:: When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:: MTI_1031
Component:: 350000 equipment
Summary:: Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
Bulletin:: SA218
Component:: 060000 engine (pws)
Summary:: If you encounter a 2013-2016 cx-5 with dtc p011a with overheating and/or no heat from the heater, compare the heater performance to another cx-5. if another cx-5 is not available, check the heater core flow and if restricted, drain/replace
Bulletin:: SA271
Component:: 060000 engine (pws)
Summary:: If the vehicle has a check engine light on with dtc p2096 stored, update the pcm calibration with ids version 99.01 or higher.
Bulletin:: SA278
Component:: 350000 equipment
Summary:: After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
Bulletin:: 1098M
Component:: 160000 structure
Summary:: When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
Bulletin:: SA299
Component:: 110000 electrical system
Summary:: Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
Bulletin:: SA130
Component:: 050000 parking brake
Summary:: When performing service on the electric parking brake (epb) system, be aware that some epb parts require unique removal/replacement procedures. if the vehicle is delivered to the customer with incomplete epb service, the customer may experi
Bulletin:: 05-005-16-3218
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).'p0842:00 - oil pressure switch no. 1 (oil press
Bulletin:: 09-044-16-3227
Component:: 174200 latches/locks/linkages:hatchback/liftgate:lock
Summary:: Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. this is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a
Bulletin:: 02-010-16-3170C
Component:: 020000 suspension
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:: 01-014-16-3208A
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
Bulletin:: 01-014-16-3208
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
Bulletin:: 09-039-16-3209
Component:: 170000 latches/locks/linkages
Summary:: Some vehicles may have a rear console lid that cannot be locked due to a broken latch (a). the rear console lid latch may be broken by excessive force applied to the lid. to eliminate this concern, the shape of the rear console lid latch ha
Bulletin:: 01-009-16-3172B
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
Bulletin:: 01-011-16-3139A
Component:: 060000 engine (pws)
Summary:: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
Bulletin:: 09-016-16-3158A
Component:: 220000 seats
Summary:: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
Bulletin:: 09-040-16-3214
Component:: 134000 visibility:sun roof assembly
Summary:: Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the
Bulletin:: 09-041-16-3212
Component:: 132000 visibility:glass, side/rear
Summary:: Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm).the rattle noise may be caused by insufficient holding force of the glass run channel. to increase t
Bulletin:: RF-16-03
Component:: 060000 engine (pws)
Summary:: The 2016 cx-9 with the skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
Bulletin:: 1102M
Component:: 060000 engine (pws)
Summary:: Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
Bulletin:: 1066M
Component:: 120000 exterior lighting
Summary:: Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
Bulletin:: 1099M
Component:: 110000 electrical system
Summary:: When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
Bulletin:: 04-005-16-3217
Component:: 030000 brakes (pws)
Summary:: Some vehicles may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear. this may be caused when the electronic parking brake (epb) does not release completely. to eliminate this concern, the epb control mo
Bulletin:: 00-004-16-3237
Component:: 350000 equipment
Summary:: Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
Bulletin:: 03-003-16-3229
Component:: 010000 steering
Summary:: Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). the vibration is more noticeable when drivi
Bulletin:: 01-017-16-3242
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203.note:engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time.p0201:00: fu
Bulletin:: 1079M
Component:: 030000 brakes (pws)
Summary:: In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
Bulletin:: 1080M
Component:: 060000 engine (pws)
Summary:: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
Bulletin:: 01-014-16-3208
Component:: 116000 electrical system:ignition
Summary:: Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
Bulletin:: 09-039-16-3209
Component:: 170000 latches/locks/linkages
Summary:: Some vehicles may have a rear console lid that cannot be locked due to a broken latch (a). the rear console lid latch may be broken by excessive force applied to the lid. to eliminate this concern, the shape of the rear console lid latch ha
Bulletin:: 01-009-16-3172B
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
Bulletin:: 01-011-16-3139A
Component:: 060000 engine (pws)
Summary:: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
Bulletin:: 09-016-16-3158A
Component:: 220000 seats
Summary:: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
Bulletin:: 09-040-16-3214
Component:: 134000 visibility:sun roof assembly
Summary:: Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the
Bulletin:: 09-041-16-3212
Component:: 160000 structure
Summary:: Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm).the rattle noise may be caused by insufficient holding force of the glass run channel. to increase t
Bulletin:: 02-010-16-3170
Component:: 020000 suspension
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:: 01-010-16-3185
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) with-out experiencing poor engine performance or misfire (mitsubishi pcm only).this is caused by improper control logic of the pcm that ma
Bulletin:: 01-011-16-3139
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
Bulletin:: 09-024-16-3192
Component:: 118000 electrical system: software
Summary:: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).'some street names in canada are not displayed.'navigation does not allow to set certain cities as de
Bulletin:: 09-026-16-3182
Component:: 160000 structure
Summary:: Some customers may notice that the audio panel (or center panel) is wrinkled or peeling at the edges, causing a poor appearance concern.protective tape has been added to the audio panel to eliminate this concern.
Bulletin:: 09-027-16-3197
Component:: 160000 structure
Summary:: Some vehicles may exhibit rust or blistering on the inner side of the liftgate/trunk lid, where it contacts the weatherstrip (as shown below). the paint may become damaged by weatherstrip chafing caused by liftgate/trunk lid vibration while
Bulletin:: 01-009-16-3172A
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
Bulletin:: 09-024-16-3192A
Component:: 118000 electrical system: software
Summary:: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin.some vehicl
Bulletin:: 09-031-16-3205
Component:: 220000 seats
Summary:: Some vehicles equipped with a 40:20:40 split type rear seat may be unable to lower the rear seatback (a) when pulling the left (b) and/or right (c) remote handles. also, the seatbacks may not fully latch (lock) when placed in the upright po
Bulletin:: 01-013-16-3202
Component:: 181000 vehicle speed control:accelerator pedal
Summary:: Some vehicles may exhibit the accelerator pedal hinge separating from the base in cold temperatures below 32 degrees fahrenheit (0 degrees celsius).the accelerator pedal has been changed to increase durability.
Bulletin:: 09-035-16-3203
Component:: 221700 seats:front assembly:seat heater/cooler
Summary:: Some customers may complain that the passenger-side seat warmer is slow to get warm, compared with the driver-side seat warmer. following a change to the seat weight sensor, urethane pads were added to the passenger-side seat cushion to imp
Bulletin:: 09-009-16-3150A
Component:: 350000 equipment
Summary:: Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
Bulletin:: SA296
Component:: 110000 electrical system
Summary:: Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current son
Bulletin:: MT-003-17
Component:: 356000 equipment adaptive
Summary:: When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:: 01-017-14-2973
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience mil illumination with dtc p2610 (instrument cluster internal engine off timer performance problem) stored in memory after engine start and room fuse 15a (a) removed. note:the odometer will display 'f0-002' durin
Bulletin:: 09-049-14-2980
Component:: 121000 exterior lighting:headlights
Summary:: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
Bulletin:: 02-004-14-2976
Component:: 011000 steering:wheel and handle bar
Summary:: Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. follow steering wheel alignment procedure.
Bulletin:: 01-011-15-3051A
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience a lack of power during hard acceleration (approx. 6,000 rpm) in cold weather conditions below 32 °f (0 °c). dtcs p0300:00, p0301:00 and/or p0302:00 are stored in memory. ' p0300:00: random misfire detected ' p03
Bulletin:: 09-022-15-3047A
Component:: 118000 electrical system: software
Summary:: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.650a or later). for all vehicles: ' navigation or other screen freezes or reboots. ' system does not recognize usb/
Bulletin:: 01-011-15-3051
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Some vehicles may experience a lack of power during hard acceleration (approx. 6,000 rpm) in cold weather conditions below 32 °f (0 °c). dtcs p0300:00, p0301:00 and/or p0302:00 are stored in memory. ' p0300:00: random misfire detected ' p03
Bulletin:: 01-015-15-3064
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 °f (0 °c). ' p0116:00: ect sensor no.1 circuit range/performance problem ' p01
Bulletin:: 04-002-15-3059
Component:: 355200 equipment:other:owners/service/other manual
Summary:: In cold weather conditions of approx. -4 to 14 degrees f (-20 to -10 degrees c), some vehicles may exhibit the electric parking brake (epb) warning light on with one or more of the following dtcs present. c112a:77 incorrect electric parking
Bulletin:: 01-014-15-3055
Component:: 060000 engine (pws)
Summary:: Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
Bulletin:: 09-022-15-3047B
Component:: 118000 electrical system: software
Summary:: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.750 or later). ' navigation or other screen turn black, freeze or reboot. ' system does not recognize usb/sd card.
Bulletin:: SA-039-17
Component:: 354000 equipment:mechanical
Summary:: Some customers may complain of a creaking noise when driving through a dip or bump in the road while accelerating. this occurs when the vehicle is cold and cannot be duplicated once the vehicle is at normal operating temperature. the creaki
Bulletin:: SA-040-17
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced
Bulletin:: SA-041-17
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec
Bulletin:: 05-002-15-3019B
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
Bulletin:: 05-002-15-3019A
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
Bulletin:: 05-002-15-3019
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
Bulletin:: 05-002-15-3019C
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
Bulletin:: 09-009-15-3015
Component:: 350000 equipment
Summary:: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
Bulletin:: 01-003-15-3014
Component:: 350000 equipment
Summary:: Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
Bulletin:: 02-003-15-2990
Component:: 354000 equipment:mechanical
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front strut bearing (a) when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to upper front strut bearing damag
Bulletin:: 09-003-16-3130
Component:: 121000 exterior lighting:headlights
Summary:: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
Bulletin:: 05-002-16-3129
Component:: 103000 power train:automatic transmission
Summary:: The new skyactiv-drive fw6a-el at uses 'automatic transmission fluid (atf) type: fz'. only use 'atf-fz' to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula
Bulletin:: 02-009-16-3155
Component:: 011000 steering:wheel and handle bar
Summary:: Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:: 09-016-16-3158
Component:: 220000 seats
Summary:: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
Bulletin:: 01-009-16-3172
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
Bulletin:: 02-010-16-3170
Component:: 021300 suspension:front:shock absorber
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:: 09-014-16-3132A
Component:: 121000 exterior lighting:headlights
Summary:: Some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. some customers may complain of the poor appearance. this concern is caused by gas that emits from a gas
Bulletin:: 02-005-16-3152A
Component:: 021100 suspension:front:stabilizer bar
Summary:: Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
Bulletin:: 15-001-16-3126
Component:: 131000 visibility:windshield
Summary:: Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no
Bulletin:: 09-022-16-3183
Component:: 162900 structure:body:roof and pillars
Summary:: Some customers may complain of the poor appearance of the passenger and/or driver side a-pillar trim. the lower portion of the trim may become distorted (as shown below) due to high temperatures. to eliminate this concern, the shape of the
Bulletin:: 03-006-15-3086
Component:: 204000 wheels:cap/cover/hub
Summary:: Some vehicles may exhibit a groan type noise from the front wheel hub bearing while driving at high speed or when cornering. this may be caused by front wheel hub bearing corrosion.
Bulletin:: 01-023-15-3084
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
Bulletin:: 01-015-15-3064A
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 °f (0 °c). ' p0116:00: ect sensor no.1 circuit range/performance problem ' p01
Bulletin:: 05-002-15-3019D
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
Bulletin:: 01-009-15-3033
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may exhibit a check engine light on with dtc p013a:00 stored in memory. ' dtc p013a:00: ho2s slow response (during transition from rich to lean) this concern may be caused by an impact from a speed-bump or other source, causin
Bulletin:: 09-020-15-3046
Component:: 162600 structure:body:hatchback/liftgate
Summary:: Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. this is caused by the topper rubber, a component of the liftgate latch and lock actuator (a
Bulletin:: 09-016-15-3041
Component:: 162300 structure:body:door
Summary:: Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase
Bulletin:: 01-008-15-3045
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. ' p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely clos
Bulletin:: 09-022-15-3047C
Component:: 118000 electrical system: software
Summary:: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). ' turn -by-turn navigation guidance does not display on on the active driving display (for vehicles
Bulletin:: 09-030-15-3073
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
Bulletin:: 01-019-15-3072
Component:: 060000 engine (pws)
Summary:: Some customer using 'flexible' setting for oil change in the maintenance monitor may notice that the oil change due notification will not work because of improper control logic of the pcm. this tsb is applicable for the following cases. ' t
Bulletin:: 01-018-15-3070
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored in memory after engine start and room fuse 15a (a) removed. ' p2610:00: instrument cluster internal engine off timer performance problem ' p2507:00: pcm
Bulletin:: 09-034-15-3068
Component:: 221600 seats:front assembly:power adjust
Summary:: Some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. this concern may be caused by a foreign object getting stuck under the power s
Bulletin:: 09-029-15-3062
Component:: 354000 equipment:mechanical
Summary:: On some vehicles, the fuel filler lid will not open/close. this may be caused by snow with road salt being brought into the footwell area. the melted salt water then flows along the opener lever (a) and enters into the cable (b) causing the
Bulletin:: 15-001-15-3092
Component:: 110000 electrical system
Summary:: Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1.lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is sto
Bulletin:: 09-039-15-3097
Component:: 162600 structure:body:hatchback/liftgate
Summary:: Some vehicles may exhibit rust (a) on the liftgate opening around the left and/or right side stopper (b). the paint in this area may be thinner than normal due to production variances. the production process has been improved to eliminate t
Bulletin:: 05-002-15-3019E
Component:: 110000 electrical system
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
Bulletin:: 05-001-15-3104A
Component:: 103300 power train:automatic transmission:gear position indication (prndl)
Summary:: Some vehicles may exhibit one of the following concerns: ' sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ' hard to shift into 3rd, 4th, 5th, and/or 6th gear '
Bulletin:: 02-001-15-2998A
Component:: 021530 suspension:front:control arm:lower arm
Summary:: Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. the noise occurs at approx. 12 - 25 mph (20 - 40 km/h) when the road surface is wet or after a car wash. the noise becomes more noticeab
Bulletin:: 09-044-15-3094
Component:: 118000 electrical system: software
Summary:: Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes after the ignition is turned on, and will not reboot. it will only reboot after the ignition is turned off and then on again. this is caus
Bulletin:: 05-001-15-3104
Component:: 103300 power train:automatic transmission:gear position indication (prndl)
Summary:: Some vehicles may exhibit one of the following concerns: ' sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ' hard to shift into 3rd, 4th, 5th, and/or 6th gear '
Bulletin:: 09-042-15-3102
Component:: 131000 visibility:windshield
Summary:: Some vehicles may exhibit small air bubbles around the upper left corner of the windshield. an improper production process caused remaining air to be trapped between the glass and the intermediate film. the production process has been impro
Bulletin:: 01-023-15-3084A
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
Bulletin:: 01-023-15-3084B
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
Bulletin:: 01-014-15-3055A
Component:: 060000 engine (pws)
Summary:: Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
Bulletin:: 02-003-15-2990A
Component:: 010000 steering
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: ' upper front strut bearing (a) d
Bulletin:: 05-002-15-3019F
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). ' p0842:00 - oil pressure switch no. 1 (oil pre
Bulletin:: 00-001-16-3127
Component:: 355200 equipment:other:owners/service/other manual
Summary:: In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. the test kit is designed pecifically for skyactiv module terminals.' the sst will be shipped by mazda's tool vendor bosch
Bulletin:: 15-001-16-3126
Component:: 121000 exterior lighting:headlights
Summary:: Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1. lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is st
Bulletin:: 03-001-16-3122
Component:: 021600 suspension:front:wheel bearing
Summary:: While driving at low speeds, some vehicles may exhibit a chattering / rattling type noise from the rear of the vehicle. the noise may be caused by a rear differential bearing failure.
Bulletin:: 04-004-16-3160
Component:: 030000 brakes (pws)
Summary:: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
Bulletin:: 08-002-17-3312
Component:: 118000 electrical system: software
Summary:: When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. this is caused by improper sas control unit
Bulletin:: 01-002-17-3299a
Component:: 060000 engine and engine cooling
Summary:: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
Bulletin:: 02-003-17-3300a
Component:: 020000 suspension
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: *upper front strut bearing (a) da
Bulletin:: 01-005-17-3305
Component:: 060000 engine and engine cooling
Summary:: Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
Bulletin:: 09-008-17-3324
Component:: 121000 exterior lighting:headlights
Summary:: Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
Bulletin:: SA-048-17
Component:: 110000 electrical system
Summary:: In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss).
Bulletin:: SA-050-17
Component:: 162600 structure:body:hatchback/liftgate
Summary:: Caution: at no point during the repair for recall 9916h (liftgate stay damper safety recall) should "vise-grips" or other similar tools be used to hold the lift gate stay dampers. use only the tools specified in the recall. vice grips or ot
Bulletin:: SA-052-17
Component:: 030000 brakes (pws)
Summary:: Smart city brake support (scbs) frequently asked questions (faq)
Bulletin:: SA-053-17
Component:: 270000 lane departure
Summary:: Lane departure warning system (ldws) frequently asked questions (faq)
Bulletin:: SA-055-17
Component:: 273000 lane departure: blind spot detection
Summary:: Blind spot monitoring (bsm) system frequently asked questions (faq)
Bulletin:: SA-056-17
Component:: 263000 forward collision avoidance: adaptive cruise control
Summary:: Mazda radar criose control (mrcc) system frequently asked questions (faq)
Bulletin:: SA-057-17
Component:: 121000 exterior lighting:headlights
Summary:: High beam control (hbc) system frequently asked questions (faq)
Bulletin:: SA-058-17
Component:: 131000 visibility:windshield
Summary:: Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. replace the windshield with a new one instead.
Bulletin:: SA-061-17
Component:: 117000 digital instrument panel
Summary:: In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
Bulletin:: SA-063-17
Component:: 118000 electrical system: software
Summary:: Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal
Bulletin:: MT-014-17
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging.
Bulletin:: MT-015-17
Component:: 353000 equipment:electrical
Summary:: Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo
Bulletin:: SA-046-17
Component:: 118000 electrical system: software
Summary:: An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system.
Bulletin:: MT-009-17
Component:: 356000 equipment adaptive
Summary:: Some vehicles may exhibit a chattering noise from the rear spoiler (a) while driving on a rough road. this may be caused by loose rear spoiler installation nuts.
Bulletin:: SSPA6
Component:: 118000 electrical system: software
Summary:: On december 5, 2016, mazda motor corporation sent out an email launching a mazda diagnostic reprogramming tool (mdrt) service loaner program for special service program (sspa6). the purpose of this email is to inform all mazda dealerships
Bulletin:: 15003173284
Component:: 122000 exterior lighting:fog lights
Summary:: ? after installing the new forward sensing camera (fsc), frequency of the disabled function with the ldws/hbc warning lights on due to foggy fsc lens will be reduced. however, the warning message will be displayed on the multi-information d
Bulletin:: 09017173346
Component:: 118000 electrical system: software
Summary:: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
Bulletin:: 09018173351
Component:: 117000 digital instrument panel
Summary:: Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
Bulletin:: 09-012-17-3334a
Component:: 160000 structure
Summary:: Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. to correct the issue, a
Bulletin:: 09-035-17-3080
Component:: 117000 digital instrument panel
Summary:: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
Bulletin:: 09-001-17-3296b
Component:: 110000 electrical system
Summary:: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
Bulletin:: 06-002-17-3367
Component:: 010000 steering
Summary:: Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note: the noise will not occu
Bulletin:: 09-017-17-3347c
Component:: 110000 electrical system
Summary:: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
Bulletin:: 15-003-17-3284a
Component:: 120000 exterior lighting
Summary:: Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
Bulletin:: 02-003-17-3300c
Component:: 010000 steering
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: upper front strut bearing (a) dam
Bulletin:: SA-065-17
Component:: 353000 equipment:electrical
Summary:: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth®, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
Bulletin:: SSPA6
Component:: 140000 air bags
Summary:: Mazda motor corporation has decided to conduct a special service program (ssp) on certain 2016 cx-5 vehicles built from november 1, 2014 through may 13, 2016. certain 2016 vehicles were evaluated under nhtsa?s new frontal oblique crash test
Bulletin:: SA-066-17
Component:: 121300 exterior lighting:headlights:high/low beam dimmer switch
Summary:: Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern
Bulletin:: SA-036-17
Component:: 118000 electrical system: software
Summary:: Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version.
Bulletin:: 01-005-17-3305a
Component:: 354000 equipment:mechanical
Summary:: Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
Bulletin:: 06-001-17-3307a
Component:: 011000 steering:wheel and handle bar
Summary:: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.this concern may be caused by an insufficient wear resistance of the steering wheel surface.
Bulletin:: 09-017-17-3347a
Component:: 118000 electrical system: software
Summary:: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the
Bulletin:: 02-003-17-3300b
Component:: 021300 suspension:front:shock absorber
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to:? upper front strut bearing (a) dam
Bulletin:: 05-002-17-3355
Component:: 100000 power train
Summary:: Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) hard to shift into 3rd, 4th, 5th, and/or 6th gear shift
Bulletin:: 08-002-17-3312a
Component:: 118000 electrical system: software
Summary:: When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. this is caused by improper sas control unit
Bulletin:: 09-024-17-3350
Component:: 220000 seats
Summary:: Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. this concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining
Bulletin:: 09-016-17-3327a
Component:: 221700 seats:front assembly:seat heater/cooler
Summary:: Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (high, mid and low). this may be caused by repeated load applied to the seat cushion (a) while the seat is occupied. a section of the he
Bulletin:: 01-004-17-3317a
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203. note: engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time. p0201:00
Bulletin:: 05-002-17-3355a
Component:: 013000 steering:gear box (other than rack and pinion)
Summary:: Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), hard to shift into 3rd, 4th, 5th, and/or 6th gear, shif
Bulletin:: 09-017-17-3347b
Component:: 118000 electrical system: software
Summary:: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
Bulletin:: 04-005-17-3329
Component:: 030000 brakes (pws)
Summary:: Some vehicles with the electric parking brake (epb) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.the vehicle may also roll momentarily when starting from a stand-still with the epb applied. thi
Bulletin:: 01-008-17-3376
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded. p0524:00 - engine oil pressure too low. this is caused by a drop in engine oil pre
Bulletin:: 09-033-17-3374
Component:: 220000 seats
Summary:: Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). this is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim. the front s
Bulletin:: 07-007-17-3384
Component:: 353600 equipment:air conditioner
Summary:: Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. this may be caused by a clogged heater unit. for mazda6 and cx-5, the check engine light may illuminate with the dtc p011a
Bulletin:: 15-003-17-3284b
Component:: 127000 exterior lighting:hazard flashing warning lights
Summary:: Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
Bulletin:: 09-012-17-3334b
Component:: 353400 equipment:electrical:radio/tape deck/cd etc.
Summary:: Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion. to correct the issue, a plating process was added
Bulletin:: 09-040-17-3222
Component:: 010000 steering
Summary:: Some vehicles may experience one or more of the following symptoms: ?poor power steering condition and 3 or more warning lights illumination. ?turn signal malfunction and 5 or more warning lights illumination. ?some warning lights illuminat
Bulletin:: 09-041-17-3390
Component:: 135000 visibility:rearview mirrors/devices
Summary:: Some vehicles may exhibit a white stain (a) running down the front door(s), which originates from under the outer door mirror. this is caused when water (containing white corrosion) is generated inside the door mirror base (b), then drains
Bulletin:: SSPA6
Component:: 060000 engine and engine cooling
Summary:: On december 5, 2016, mazda motor corporation sent out an email launching a mazda diagnostic reprogramming tool (mdrt) service loaner program for special service program (sspa6). the purpose of this email is to inform all mazda dealerships t
Bulletin:: MT-016-17
Component:: 264000 forward collision avoidance: sensing system
Summary:: The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
Bulletin:: 06-001-17-3307b
Component:: 011000 steering:wheel and handle bar
Summary:: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. this concern may be caused by an insufficient wear resistance of the steering wheel surface.
Bulletin:: SA-001-18
Component:: 355200 equipment:other:owners/service/other manual
Summary:: The mazda mobile start (mms) is currently experiencing a system disruption. user web portal and call center web portal functions are affected. mazda is working on this issue and will notify dealers when mms service has been fully restored.
Bulletin:: MT-001-18
Component:: 110000 electrical system
Summary:: When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga
Bulletin:: SSPA6
Component:: 118000 electrical system: software
Summary:: Special service program (ssp) a6-mdrt tool - 2016 cx-5 passenger frontal air bag concern. on october 2, 2017, mazda technical services sent out an email extending the mazda diagnostic reprogramming tool (mdrt) service loaner program for spe
Bulletin:: MT-021-17
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure.
Bulletin:: 02-002-18-3300d
Component:: 021300 suspension:front:shock absorber
Summary:: Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to: upper front strut bearing (a) damag
Bulletin:: 09-001-18-3387
Component:: 353500 equipment:electrical:navigational system(global positioning system)
Summary:: Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for
Bulletin:: 09-005-18-3414
Component:: 221600 seats:front assembly:power adjust
Summary:: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. the noise may be caused by cable vibration, which transmits power from the motor to the gears. the cable vibrates ins
Bulletin:: 04-001-18-3418
Component:: 030000 brakes (pws)
Summary:: Some vehicles with the electric parking brake (epb) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.the vehicle may also roll momentarily when starting from a stand-still with the epb applied. thi
Bulletin:: 01-006-18-3429
Component:: 060000 engine (pws)
Summary:: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
Bulletin:: 09-010-18-3440
Component:: 118000 electrical system: software
Summary:: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
Bulletin:: 09-015-18-3445
Component:: 220000 seats
Summary:: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Bulletin:: 00-001-18-3446
Component:: 350000 equipment
Summary:: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
Bulletin:: 02-005-18-3444
Component:: 020000 suspension
Summary:: Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
Bulletin:: 09-011-18-3448
Component:: 121000 exterior lighting:headlights
Summary:: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
Bulletin:: 09-014-18-3443
Component:: 160000 structure
Summary:: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Bulletin:: 09-019-18-3450
Component:: 356000 equipment adaptive
Summary:: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
Bulletin:: 09-007-18-3422a
Component:: 353500 equipment:electrical:navigational system(global positioning system)
Summary:: Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
Bulletin:: 09-017-18-3437
Component:: 221700 seats:front assembly:seat heater/cooler
Summary:: Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (high, mid and low). this may be caused by repeated load applied to the seat cushion (1) while the seat is occupied. a section of the heater
Bulletin:: SA-005-18
Component:: 353400 equipment:electrical:radio/tape deck/cd etc.
Summary:: Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition.
Bulletin:: SA-008-18
Component:: 350000 equipment
Summary:: Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display.
Bulletin:: SA-009-18
Component:: 355200 equipment:other:owners/service/other manual
Summary:: The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s
Bulletin:: MT-002-18
Component:: 110000 electrical system
Summary:: Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth® and the same device is also connected to the usb port for charging. the concerns may inc
Bulletin:: MT-003-18
Component:: 140000 air bags
Summary:: The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
Bulletin:: 01-008-18-3451
Component:: 111000 electrical system:battery
Summary:: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
Bulletin:: 01-009-18-3452
Component:: 111000 electrical system:battery
Summary:: The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
Bulletin:: 02-006-18-3449
Component:: 021300 suspension:front:shock absorber
Summary:: Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
Bulletin:: MT-001-18
Component:: 353000 equipment:electrical
Summary:: When installing a navigation sd card, the center display may show error message "invalid sd card".
Bulletin:: MT-004-18
Component:: 110000 electrical system
Summary:: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
Bulletin:: RF-16-03R1
Component:: 092300 fuel system, other:fuel filter
Summary:: The skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
Bulletin:: SA-016-18
Component:: 118000 electrical system: software
Summary:: If the mazda connect connectivity master unit (cmu) is replaced due to failure, the replacement cmu may have a navigation system software error. to resolve this concern, after the installation of the new cmu, check the software version.
Bulletin:: SA-017-18
Component:: 118000 electrical system: software
Summary:: Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha
Bulletin:: 01-005-18-3415
Component:: 063000 engine and engine cooling:exhaust system
Summary:: Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded p0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
Bulletin:: 09-001-18-3387a
Component:: 118000 electrical system: software
Summary:: Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused
Bulletin:: 09-007-18-3422
Component:: 118000 electrical system: software
Summary:: Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
Bulletin:: 01-011-18-3456
Component:: 350000 equipment
Summary:: The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu
Bulletin:: 02-008-18-3467
Component:: 200000 wheels
Summary:: Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
Bulletin:: 04-003-18-3455
Component:: 060000 engine and engine cooling
Summary:: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
Bulletin:: 04-004-18-3468
Component:: 030000 brakes (pws)
Summary:: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
Bulletin:: 05-002-18-3454
Component:: 100000 power train
Summary:: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w
Bulletin:: 05-004-18-3466
Component:: 060000 engine and engine cooling
Summary:: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press
Bulletin:: 07-002-18-3432
Component:: 353600 equipment:air conditioner
Summary:: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
Bulletin:: 08-001-18-3457
Component:: 140000 air bags
Summary:: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
Bulletin:: 09-017-18-3437a
Component:: 221700 seats:front assembly:seat heater/cooler
Summary:: Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (high, mid and low). this may be caused by repeated load applied to the seat cushion (1) while the seat isoccupied. a section of the heater
Bulletin:: 09-020-18-3458
Component:: 353000 equipment:electrical
Summary:: Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
Bulletin:: 09-021-18-3459
Component:: 162700 structure:body:trunk lid
Summary:: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
Bulletin:: 00-003-18-3480
Component:: 030000 brakes (pws)
Summary:: Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
Bulletin:: 01-012-18-3474
Component:: 060000 engine (pws)
Summary:: Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored inmemory after engine start and room fuse 15a (a) removed. p2610:00: instrument cluster internal engine off timer performance problem p2507:00: pcm batte
Bulletin:: 01-013-18-3478
Component:: 063000 engine and engine cooling:exhaust system
Summary:: Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. p0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
Bulletin:: 02-009-18-3472
Component:: 199000 tires:pressure monitoring and regulating systems
Summary:: Customer complaints have been reported where the tpms warning light is unnecessarily illuminated because the tpms initialization was not performed correctly before customer delivery.tpms initialization process: when any of the services belo
Bulletin:: 02-010-18-3477
Component:: 011000 steering:wheel and handle bar
Summary:: Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:: 02-011-18-3476
Component:: 199000 tires:pressure monitoring and regulating systems
Summary:: This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.the tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
Bulletin:: 06-001-18-3481
Component:: 011000 steering:wheel and handle bar
Summary:: Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for lhd vehicle and r
Bulletin:: 09-023-18-3475
Component:: 350000 equipment
Summary:: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
Bulletin:: 09-025-18-3479
Component:: 350000 equipment
Summary:: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
Bulletin:: SA-023-18
Component:: 121300 exterior lighting:headlights:high/low beam dimmer switch
Summary:: Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
Bulletin:: SA-024-18
Component:: 162800 structure:body:hood
Summary:: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. this concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
Bulletin:: SA-026-18
Component:: 060000 engine (pws)
Summary:: If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. engine oil dilution with fue
Bulletin:: SA-027-18
Component:: 147100 air bags: occupant classification system ocs
Summary:: Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. this may be caused by an electrical device (smart phone, tablet, laptop. etc.)
Bulletin:: SA-029-18
Component:: 060000 engine and engine cooling
Summary:: Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. click here to download the resetting tool to your pc desktop. 2. reboot your pc, do not start any application a
Bulletin:: SA-031-18
Component:: 350000 equipment
Summary:: When troubleshooting a radar unit, do not swap it with another vehicle. radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. refer to mgss (radar unit inspection) for pro
Bulletin:: 03-001-18-3488
Component:: 010000 steering
Summary:: Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). the vibration is more noticeable when drivi
Bulletin:: 09-010-18-3440a
Component:: 110000 electrical system
Summary:: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
Bulletin:: 09-020-18-3458a
Component:: 350000 equipment
Summary:: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth® hands-free unit or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special s
Bulletin:: SSPA6
Component:: 350000 equipment
Summary:: On january 1, 2018, mazda technical services sent out an email extending the mazda diagnostic reprogramming tool (mdrt) service loaner program for special service program (sspa6) for an additional 5 months to improve the low completion rate
Bulletin:: 01-014-18-3487
Component:: 100000 power train
Summary:: Some customer using "flexible" setting for oil change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the pcm. the pcm clears the traveled distance at the wrong time
Bulletin:: 02-013-18-3491
Component:: 020000 suspension
Summary:: Some vehicles may exhibit a crack on the front shock absorber dust boot (1). this may be caused by the dust boot having insufficient resistance to the cold. the shape and material of the dust boot has been changed to improve its resistance
Bulletin:: 09-005-18-3414a
Component:: 220000 seats
Summary:: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. the noise may be caused by cable vibration, which transmits power from the motor to the gears. the cable vibrates ins
Bulletin:: SA-034-18
Component:: 350000 equipment
Summary:: Mazda connect system frequently asked questions (faq)
Bulletin:: SA-036-18
Component:: 110000 electrical system
Summary:: Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. inform the customer that all
Bulletin:: MT-004-18
Component:: 110000 electrical system
Summary:: Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
Bulletin:: MT-007-18
Component:: 060000 engine (pws)
Summary:: Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket a
Bulletin:: MT-008-18
Component:: 060000 engine (pws)
Summary:: Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
Bulletin:: 03-002-18-3505
Component:: 105300 power train:driveline:driveshaft
Summary:: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
Bulletin:: 09-030-18-3484
Component:: 162300 structure:body:door
Summary:: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. this is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
Bulletin:: 09-034-18-3430
Component:: 180000 vehicle speed control
Summary:: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
Bulletin:: SA-037-18
Component:: 106000 power train:axle assembly
Summary:: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
Bulletin:: MT-004-18
Component:: 110000 electrical system
Summary:: If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
Bulletin:: MT-007-18
Component:: 110000 electrical system
Summary:: Some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket accessory device. some aftermarket electrical devices (e.g., an accessory cell phone charger, gps tra
Bulletin:: MT-008-18
Component:: 060000 engine (pws)
Summary:: Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.this may be ca
Bulletin:: 01-016-18-3522
Component:: 063000 engine and engine cooling:exhaust system
Summary:: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a
Bulletin:: 01-018-18-3529
Component:: 060000 engine (pws)
Summary:: Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
Bulletin:: 02-015-18-3499
Component:: 022110 suspension:rear:springs:coil springs
Summary:: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. these symptoms may be caused by a broken rear coil spring at its lower side. this is caused by corrosion from dust between
Bulletin:: 02-016-18-3495
Component:: 022400 suspension:rear:shock absorber
Summary:: Some vehicles may exhibit a rattle noise from the rear of the vehicle while driving. the noise may be caused by a rear shock absorber mounting bracket that is heavily corroded and broken. due to insufficient durability of the bracket in cer
Bulletin:: 03-002-18-3505a
Component:: 105100 power train:driveline:universal joint
Summary:: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
Bulletin:: 03-003-18-3519
Component:: 060000 engine (pws)
Summary:: Some vehicles may exhibit an oil leak from the companion flange area (a) of the transfer unit. this concern may be caused by companion flange oil seal wear. the oil seal has been improved to increase the wear resistance.
Bulletin:: 04-007-18-3500
Component:: 010000 steering
Summary:: Some vehicles may experience the tcs/dsc indicator light and the tpms warning light both on with dtc c0051:62 stored in memory.dtc c0051:62 - the difference between the initial learned value of the steering angle (as calculated by each sens
Bulletin:: 09-035-18-3509
Component:: 110000 electrical system
Summary:: Some customers may experience one or more electrical malfunctions after a vehicle body repair. the newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

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