2016 MAZDA CX-3 Recalls (2)

Campaign:
16V203000 on 04/10/2016
Component:
Steering
Manufactured:
05/31/2015 - 12/01/2015
Affected:
578
Defect:
Mazda north american operations (mazda) is recalling certain model year 2016 cx-3 vehicles manufactured june 1, 2015, to december 2, 2015, 2013-2014 mazda2 vehicles manufactured july 3, 2013, to august 8, 2014, 2014-2016 cx-5 vehicles manufactured january 19, 2013, to december 2, 2015, and 2013-2015 cx-9 vehicles manufactured december 6, 2012, to july 31, 2015. the lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence:
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Correction:
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. if the bolts are loose, they will be replaced and then correctly tightened, free of charge. the recall is expected to begin may 20, 2016. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 9316d.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V644000 on 09/05/2016
Component:
Structure:body:hatchback/liftgate
Manufactured:
05/31/2015 - 12/25/2015
Affected:
580,455
Defect:
Mazda north american operations (mazda) is recalling certain model year 2010-2013 mazda3 and mazdaspeed3 vehicles manufactured november 18, 2008, to june 8, 2013, 2012-2015 mazda5 vehicles manufactured october 26, 2010, to june 22, 2015, 2016 cx-3 vehicles manufactured june 1, 2015, to december 26, 2015, and 2013-2016 cx-5 vehicles manufactured december 15, 2011, to december 26, 2015. on the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence:
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Correction:
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. the recall began april 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 9916h.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2016 MAZDA CX-3 TSBs (241)

Bulletin:
SB-15-001-15
Component:
121000 exterior lighting:headlights
Summary:
Summary to be provided on a future date.
Bulletin:
MAZDA 15-001
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
02-003/15
Component:
021300 suspension:front:shock absorber
Summary:
Summary to be provided on a future date.
Bulletin:
09-002/16
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
09-009/16
Component:
353000 equipment:electrical
Summary:
Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
Bulletin:
09-010/16
Component:
160000 structure
Summary:
Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. this concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. this may
Bulletin:
09-036/15
Component:
110000 electrical system
Summary:
Bsm radar aiming cannot be performed after right-side bsm control module replacement. if right-dide bsm control module requres replacement for any repair, also replace left side bsm control module to compelte the radar aiming procedure (
Bulletin:
09-044/15
Component:
110000 electrical system
Summary:
Mazda connect shuts down and does not reboot. some vehicles may experience mazda connect infotainment system shutting down with a few minutes after ignition is turned on, and will not reboot. it will only reboot after ignition is turned
Bulletin:
15-001/16
Component:
110000 electrical system
Summary:
Ldws or alh warning light on with dtc c1001:92. some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. lane departure warning system (ldws) warning light turns on at idle; dtc c1001:92 (poor f
Bulletin:
MULTI-MODEL 7
Component:
220000 seats
Summary:
Manual drivers seat moves down by itself. some customers may complain that the manual drivers seat gradually moves down and needs re-adjustment of the height position. this concern may be caused by the customers thigh touching and pushi
Bulletin:
MULTI-MODELS 13
Component:
110000 electrical system
Summary:
Blind spot monitoring (bsm) system change. the 2016 mx-5, 2016 cx-3 and new 2016 cx-9 bsm system vehjicle detection has changed. although the overall function is the same as previous vejhicles, vehicle detection is different.
Bulletin:
02-010/16
Component:
020000 suspension
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:
MTI_1111
Component:
350000 equipment
Summary:
When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:
SA280
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Some vehicles may experience a tire pressure monitoring system (tpms) warning light improperly illuminates when driving on a smooth road surface even if the tpms system has been properly initialized at the specified tire air pressure. pleas
Bulletin:
SA278
Component:
350000 equipment
Summary:
After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
Bulletin:
1079M
Component:
030000 brakes (pws)
Summary:
In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
Bulletin:
1080M
Component:
060000 engine (pws)
Summary:
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
Bulletin:
SA234
Component:
118000 electrical system: software
Summary:
Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
Bulletin:
09-042-16-3178
Component:
510000 child seat:latch connector
Summary:
Some customers may complain that it is difficult to locate the anchors to install an isofix type or latch system type child seat on the rear seat. the isofix connector(s) (a) or latch system tether strap (c) of the child seat does/do not ca
Bulletin:
09-024-16-3192B
Component:
118000 electrical system: software
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).'some street names in canada are not displayed.'navigation does not allow to set certain cities as de
Bulletin:
05-005-16-3218
Component:
060000 engine (pws)
Summary:
Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).'p0842:00 - oil pressure switch no. 1 (oil press
Bulletin:
02-010-16-3170C
Component:
020000 suspension
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:
02-012-16-3181
Component:
190000 tires
Summary:
Some vehicles may experience a tire pressure monitoring system (tpms) warning light on when driving on a smooth road surface even if the tpms system has been properly initialized at the specified tire air pressure. the tpms system may have
Bulletin:
SA51
Component:
118000 electrical system: software
Summary:
Mazda connect software version 55.00.760 is now available on ms3. use this version for all mazda connect updates, including open ssp98 vehicles. if ssp98 is closed, use tsb 09-024/16 to repair the vehicles.click on "ids/infotainment", then
Bulletin:
SA285
Component:
110000 electrical system
Summary:
Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
Bulletin:
SA266
Component:
110000 electrical system
Summary:
If a customer has a vehicle communication related error on their app, perform the following: disconnect the battery or unplug the module for at least 10 seconds.reconnect the battery, wait 60 seconds and then have the customer try the app a
Bulletin:
SA288
Component:
110000 electrical system
Summary:
If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta
Bulletin:
1095M
Component:
160000 structure
Summary:
Some customers may complain about a buzz/rattle type noise at 2400 rpm. the noise can be heard at a stop or while driving. this may be caused by an evap hose making contact with the vehicle underbody.
Bulletin:
1096M
Component:
110000 electrical system
Summary:
If the active driving display (ad-disp) unit requires removal, use caution when disconnecting/connecting the wiring harness. if the harness is not connected properly, the ad-disp may not operate.
Bulletin:
1098M
Component:
160000 structure
Summary:
When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
Bulletin:
02-009-16-3155
Component:
010000 steering
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
09-016-16-3158
Component:
220000 seats
Summary:
At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
Bulletin:
02-010-16-3170
Component:
020000 suspension
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:
02-005-16-3152A
Component:
020000 suspension
Summary:
Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
Bulletin:
09-020-16-3183
Component:
350000 equipment
Summary:
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. replace the active driving display.
Bulletin:
15-001-16-3126
Component:
350000 equipment
Summary:
Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no
Bulletin:
MTI_1034
Component:
138120 visibility:defroster/defogger system:windshield:heater core
Summary:
This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
Bulletin:
MTI_1111
Component:
350000 equipment
Summary:
When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:
MTI_1031
Component:
350000 equipment
Summary:
Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
Bulletin:
MTI_1032
Component:
350000 equipment
Summary:
Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
Bulletin:
MTI_1034
Component:
138000 visibility:defroster/defogger system
Summary:
This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
Bulletin:
MTI_1031
Component:
350000 equipment
Summary:
Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
Bulletin:
SA280
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Some vehicles may experience a tire pressure monitoring system (tpms) warning light improperly illuminates when driving on a smooth road surface even if the tpms system has been properly initialized at the specified tire air pressure. pleas
Bulletin:
SA278
Component:
350000 equipment
Summary:
After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
Bulletin:
1095M
Component:
160000 structure
Summary:
Some customers may complain about a buzz/rattle type noise at 2400 rpm. the noise can be heard at a stop or while driving. this may be caused by an evap hose making contact with the vehicle underbody.
Bulletin:
1096M
Component:
114000 electrical system:wiring
Summary:
If the active driving display (ad-disp) unit requires removal, use caution when disconnecting/connecting the wiring harness. if the harness is not connected properly, the ad-disp may not operate.
Bulletin:
1098M
Component:
160000 structure
Summary:
When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
Bulletin:
SA299
Component:
110000 electrical system
Summary:
Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
Bulletin:
09-042-16-3178
Component:
500000 child seat
Summary:
Some customers may complain that it is difficult to locate the anchors to install an isofix type or latch system type child seat on the rear seat. the isofix connector(s) (a) or latch system tether strap (c) of the child seat does/do not ca
Bulletin:
05-005-16-3218
Component:
060000 engine (pws)
Summary:
Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).'p0842:00 - oil pressure switch no. 1 (oil press
Bulletin:
02-010-16-3170C
Component:
020000 suspension
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:
02-012-16-3181
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Some vehicles may experience a tire pressure monitoring system (tpms) warning light on when driving on a smooth road surface even if the tpms system has been properly initialized at the specified tire air pressure. the tpms system may have
Bulletin:
09-036-16-3198
Component:
160000 structure
Summary:
Some vehicles may exhibit a visible white felt through the gap between the front door trim and the door arm rest, causing poor appearance. this is due to a decrease of adhesive force under high ambient temperatures. the white felt has shift
Bulletin:
01-009-16-3172B
Component:
060000 engine (pws)
Summary:
Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
Bulletin:
09-016-16-3158A
Component:
220000 seats
Summary:
At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
Bulletin:
RF-16-03
Component:
060000 engine (pws)
Summary:
The 2016 cx-9 with the skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
Bulletin:
1102M
Component:
060000 engine (pws)
Summary:
Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
Bulletin:
1066M
Component:
120000 exterior lighting
Summary:
Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
Bulletin:
1099M
Component:
110000 electrical system
Summary:
When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
Bulletin:
00-004-16-3237
Component:
350000 equipment
Summary:
Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
Bulletin:
02-014-16-3235
Component:
020000 suspension
Summary:
Some vehicles may exhibit oil seepage from the rear shock absorber(s) while the vehicle is on a hoist (i.e. during normal maintenance or other service). check the label on both rear shock absorbers for the lot number (example: ra5 is the lo
Bulletin:
09-049-16-3233
Component:
162600 structure:body:hatchback/liftgate
Summary:
Some vehicles may exhibit a rattle noise from the rear spoiler when closing the liftgate.this may be caused by too much clearance between the rear spoiler and liftgate glass. the excessive clear-ance may cause the rear spoiler to rattle whe
Bulletin:
00-005-16-3245
Component:
110000 electrical system
Summary:
In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a 'as-needed' basis, a spe-cial service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the (bsm) radar aiming is performed
Bulletin:
02-012-16-3181A
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Some vehicles may experience a tire pressure monitoring system (tpms) warning light on when driving on a smooth road surface even if the tpms system has been properly initialized at the specified tire air pressure. the tpms system may have
Bulletin:
1079M
Component:
030000 brakes (pws)
Summary:
In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
Bulletin:
1080M
Component:
060000 engine (pws)
Summary:
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
Bulletin:
09-036-16-3198
Component:
160000 structure
Summary:
Some vehicles may exhibit a visible white felt through the gap between the front door trim and the door arm rest, causing poor appearance. this is due to a decrease of adhesive force under high ambient temperatures. the white felt has shift
Bulletin:
01-009-16-3172B
Component:
060000 engine (pws)
Summary:
Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
Bulletin:
09-016-16-3158A
Component:
220000 seats
Summary:
At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
Bulletin:
02-010-16-3170
Component:
020000 suspension
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:
09-024-16-3192
Component:
118000 electrical system: software
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).'some street names in canada are not displayed.'navigation does not allow to set certain cities as de
Bulletin:
06-002-16-3194
Component:
010000 steering
Summary:
Some vehicles may exhibit an unusual noise from around the driver's foot area when repeatedly turning the steering wheel to the left or right. a vibration is felt at the steering wheel when the noise occurs. this concern may be caused by a
Bulletin:
09-028-16-3189
Component:
160000 structure
Summary:
Some vehicles may exhibit a rattle/chatter type noise from the a/c vents when driving on an uneven/rough road surface .the chattering noise may be caused by the ventilator grille slipping out of position and the outer edge contacts the dash
Bulletin:
09-024-16-3192A
Component:
118000 electrical system: software
Summary:
All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin.some vehicl
Bulletin:
09-032-16-3201
Component:
220000 seats
Summary:
Some customers may complain about a front seat recliner lever knob difficult to move. this makes it difficult to change the seat back reclining position. this may be caused by a return recliner lever knob spring (a) that is too strong
Bulletin:
09-034-16-3199
Component:
220000 seats
Summary:
Some customers may find white dust under front seats and/or partially collapsed side support of the seat cush-ion. the seat cushion pad may fall into the inside of the frame temporarily and may be shaved by the edge of the frame when it ret
Bulletin:
01-013-16-3202
Component:
181000 vehicle speed control:accelerator pedal
Summary:
Some vehicles may exhibit the accelerator pedal hinge separating from the base in cold temperatures below 32 degrees fahrenheit (0 degrees celsius).the accelerator pedal has been changed to increase durability.
Bulletin:
09-009-16-3150A
Component:
350000 equipment
Summary:
Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
Bulletin:
SA296
Component:
110000 electrical system
Summary:
Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current son
Bulletin:
00-004-12-2741
Component:
355200 equipment:other:owners/service/other manual
Summary:
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
Bulletin:
MT-003-17
Component:
356000 equipment adaptive
Summary:
When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:
01-014-15-3055
Component:
060000 engine (pws)
Summary:
Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
Bulletin:
SA-040-17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced
Bulletin:
SA-041-17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec
Bulletin:
09-003-16-3130
Component:
121000 exterior lighting:headlights
Summary:
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
Bulletin:
05-002-16-3129
Component:
103000 power train:automatic transmission
Summary:
The new skyactiv-drive fw6a-el at uses 'automatic transmission fluid (atf) type: fz'. only use 'atf-fz' to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula
Bulletin:
02-009-16-3155
Component:
011000 steering:wheel and handle bar
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
09-016-16-3158
Component:
220000 seats
Summary:
At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
Bulletin:
02-010-16-3170
Component:
021300 suspension:front:shock absorber
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:'upper front strut bearing (a) dam
Bulletin:
02-005-16-3152A
Component:
021100 suspension:front:stabilizer bar
Summary:
Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
Bulletin:
15-001-16-3126
Component:
131000 visibility:windshield
Summary:
Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no
Bulletin:
09-037-15-3079
Component:
356000 equipment adaptive
Summary:
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. replace the active driving display.
Bulletin:
09-036-15-3081
Component:
355200 equipment:other:owners/service/other manual
Summary:
If the right-side bsm control module requires replacement for any repair, also replace the left side bsm control module to complete the radar aiming procedure (it is ok to replace the left bsm alone). reason if the right-side bsm control mo
Bulletin:
09-033-15-3069
Component:
162300 structure:body:door
Summary:
Some vehicles may exhibit the rear door side garnish detaching from the door (1 or both sides).
Bulletin:
09-022-15-3047C
Component:
118000 electrical system: software
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). ' turn -by-turn navigation guidance does not display on on the active driving display (for vehicles
Bulletin:
09-030-15-3073
Component:
355200 equipment:other:owners/service/other manual
Summary:
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
Bulletin:
00-001-15-3075
Component:
355200 equipment:other:owners/service/other manual
Summary:
In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a 'as-needed' basis, a special service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the (bsm) radar aiming is performed
Bulletin:
01-018-15-3070
Component:
060000 engine (pws)
Summary:
Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored in memory after engine start and room fuse 15a (a) removed. ' p2610:00: instrument cluster internal engine off timer performance problem ' p2507:00: pcm
Bulletin:
15-001-15-3092
Component:
110000 electrical system
Summary:
Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1.lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is sto
Bulletin:
09-040-15-3100
Component:
350000 equipment
Summary:
Some vehicles may exhibit sail garnish separation (one side or both sides). this may be caused by insufficient adhesion causing enlarged clearance between the sail garnish and the front sash molding.
Bulletin:
04-004-15-3099
Component:
045200 service brakes, air:disc:pads
Summary:
Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
Bulletin:
09-044-15-3094
Component:
118000 electrical system: software
Summary:
Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes after the ignition is turned on, and will not reboot. it will only reboot after the ignition is turned off and then on again. this is caus
Bulletin:
09-036-15-3081A
Component:
273000 lane departure: blind spot detection
Summary:
If the right-side bsm control module requires replacement for any repair, also replace the left side bsm control module to complete the radar aiming procedure (it is ok to replace the left bsm alone). reason if the right-side bsm control mo
Bulletin:
01-014-15-3055A
Component:
060000 engine (pws)
Summary:
Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
Bulletin:
02-003-15-2990A
Component:
010000 steering
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: ' upper front strut bearing (a) d
Bulletin:
00-001-16-3127
Component:
355200 equipment:other:owners/service/other manual
Summary:
In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. the test kit is designed pecifically for skyactiv module terminals.' the sst will be shipped by mazda's tool vendor bosch
Bulletin:
15-001-16-3126
Component:
121000 exterior lighting:headlights
Summary:
Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1. lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is st
Bulletin:
09-002-16-3117
Component:
350000 equipment
Summary:
Some vehicles may exhibit either one or both of the following poor appearances at the cowl grille. 1. the bottom of the window shield is visible when the cowl grille is pushed. 2. the side cover of the cowl grille is deformed.
Bulletin:
04-004-16-3160
Component:
030000 brakes (pws)
Summary:
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
Bulletin:
01-002-17-3299a
Component:
060000 engine and engine cooling
Summary:
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
Bulletin:
02-003-17-3300a
Component:
020000 suspension
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: *upper front strut bearing (a) da
Bulletin:
09-008-17-3324
Component:
121000 exterior lighting:headlights
Summary:
Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
Bulletin:
15-001-17-3301
Component:
273000 lane departure: blind spot detection
Summary:
Some vehicles with blind spot monitoring (bsm) may experience the following conditions (similar to when the bsm control modules detect dirt on the rear bumper surface):
Bulletin:
15-002-17-3325
Component:
273000 lane departure: blind spot detection
Summary:
Some customers may complain of improper bsm performance under the following conditions. 1. even if there is no vehicle in the alert area, the bsm indicator light on the outer mirror glass illuminates. 2. when a vehicle appears in the alert
Bulletin:
07-003-17-3313
Component:
353600 equipment:air conditioner
Summary:
Some customers may complain that it is difficult to adjust the cabin temperature using the auto a/c. this may be more noticeable when the outside temperature is approximately 50 degrees fahrenheit (10 celsius).
Bulletin:
SA-048-17
Component:
110000 electrical system
Summary:
In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss).
Bulletin:
SA-050-17
Component:
162600 structure:body:hatchback/liftgate
Summary:
Caution: at no point during the repair for recall 9916h (liftgate stay damper safety recall) should "vise-grips" or other similar tools be used to hold the lift gate stay dampers. use only the tools specified in the recall. vice grips or ot
Bulletin:
SA-052-17
Component:
030000 brakes (pws)
Summary:
Smart city brake support (scbs) frequently asked questions (faq)
Bulletin:
SA-053-17
Component:
270000 lane departure
Summary:
Lane departure warning system (ldws) frequently asked questions (faq)
Bulletin:
SA-054-17
Component:
273000 lane departure: blind spot detection
Summary:
Blind spot monitoring (advanced bsm) system frequently asked questions (faq)
Bulletin:
SA-056-17
Component:
263000 forward collision avoidance: adaptive cruise control
Summary:
Mazda radar criose control (mrcc) system frequently asked questions (faq)
Bulletin:
SA-057-17
Component:
121000 exterior lighting:headlights
Summary:
High beam control (hbc) system frequently asked questions (faq)
Bulletin:
SA-058-17
Component:
131000 visibility:windshield
Summary:
Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. replace the windshield with a new one instead.
Bulletin:
SA-061-17
Component:
117000 digital instrument panel
Summary:
In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
Bulletin:
SA-063-17
Component:
118000 electrical system: software
Summary:
Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal
Bulletin:
MT-015-17
Component:
353000 equipment:electrical
Summary:
Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo
Bulletin:
SA-046-17
Component:
118000 electrical system: software
Summary:
An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system.
Bulletin:
MT-010-17
Component:
110000 electrical system
Summary:
Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio
Bulletin:
15003173284
Component:
122000 exterior lighting:fog lights
Summary:
? after installing the new forward sensing camera (fsc), frequency of the disabled function with the ldws/hbc warning lights on due to foggy fsc lens will be reduced. however, the warning message will be displayed on the multi-information d
Bulletin:
09017173346
Component:
118000 electrical system: software
Summary:
All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
Bulletin:
09018173351
Component:
117000 digital instrument panel
Summary:
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
Bulletin:
15-005-17-3358
Component:
110000 electrical system
Summary:
Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. customers who have owned previous mazda vehicles are more
Bulletin:
09-035-17-3080
Component:
117000 digital instrument panel
Summary:
In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
Bulletin:
09-001-17-3296b
Component:
110000 electrical system
Summary:
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
Bulletin:
04-002-17-3316b
Component:
030000 service brakes, hydraulic
Summary:
Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
Bulletin:
09-017-17-3347c
Component:
110000 electrical system
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
Bulletin:
15-003-17-3284a
Component:
120000 exterior lighting
Summary:
Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
Bulletin:
02-003-17-3300c
Component:
010000 steering
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: upper front strut bearing (a) dam
Bulletin:
SA-065-17
Component:
353000 equipment:electrical
Summary:
Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth®, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
Bulletin:
SA-066-17
Component:
121300 exterior lighting:headlights:high/low beam dimmer switch
Summary:
Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern
Bulletin:
SA-036-17
Component:
118000 electrical system: software
Summary:
Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version.
Bulletin:
06-001-17-3307a
Component:
011000 steering:wheel and handle bar
Summary:
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.this concern may be caused by an insufficient wear resistance of the steering wheel surface.
Bulletin:
09-017-17-3347a
Component:
118000 electrical system: software
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the
Bulletin:
02-003-17-3300b
Component:
021300 suspension:front:shock absorber
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to:? upper front strut bearing (a) dam
Bulletin:
01-004-17-3317a
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203. note: engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time. p0201:00
Bulletin:
09-017-17-3347b
Component:
118000 electrical system: software
Summary:
All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
Bulletin:
04-002-17-3316a
Component:
030000 service brakes, hydraulic
Summary:
Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
Bulletin:
01-008-17-3376
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded. p0524:00 - engine oil pressure too low. this is caused by a drop in engine oil pre
Bulletin:
15-001-17-3301a
Component:
118000 electrical system: software
Summary:
Some vehicles with blind spot monitoring (bsm) may experience the following conditions (similar to when the bsm control modules detect dirt on the rear bumper surface): dtc u1a4b:97 - radar sensor sensitivity temporarily decreases depending
Bulletin:
15-003-17-3284b
Component:
127000 exterior lighting:hazard flashing warning lights
Summary:
Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
Bulletin:
07-004-17-3332a
Component:
356000 equipment adaptive
Summary:
Some customers may complain about warm air from the climate control vents. this may be caused by improper brazing (a) of the evaporator (b), causing a refrigerant leak from the joint between the tubes (c) and the header (d).
Bulletin:
15-005-17-3358a
Component:
110000 electrical system
Summary:
Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. customers who have owned previous mazda vehicles are more
Bulletin:
15-005-17-3358b
Component:
110000 electrical system
Summary:
Some customers may complain that the bsm indicator light on the outer mirror glass does not illuminate when: ? customer vehicle (a) is slowly passing other vehicle, even if the vehicle is still in the alert area.? adjacent vehicle (b) drivi
Bulletin:
MT-016-17
Component:
264000 forward collision avoidance: sensing system
Summary:
The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
Bulletin:
09-020-16
Component:
356000 equipment adaptive
Summary:
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. replace the active driving display.
Bulletin:
06-001-17-3307b
Component:
011000 steering:wheel and handle bar
Summary:
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. this concern may be caused by an insufficient wear resistance of the steering wheel surface.
Bulletin:
09-047-17-3396
Component:
162000 structure:body
Summary:
On some vehicles, one or more roof carrier brackets (a) may be installed in reverse (with arrows (b) facing outward). in this case, accessories, such as a roof carrier cannot be installed. even if the accessory installation was possible, it
Bulletin:
00-003-17-3406
Component:
110000 electrical system
Summary:
In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a "as-needed" basis, aspecial service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the (bsm) radar aiming is performed w
Bulletin:
SA-001-18
Component:
355200 equipment:other:owners/service/other manual
Summary:
The mazda mobile start (mms) is currently experiencing a system disruption. user web portal and call center web portal functions are affected. mazda is working on this issue and will notify dealers when mms service has been fully restored.
Bulletin:
MT-001-18
Component:
110000 electrical system
Summary:
When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga
Bulletin:
MT-021-17
Component:
060000 engine (pws)
Summary:
Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure.
Bulletin:
02-002-18-3300d
Component:
021300 suspension:front:shock absorber
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to: upper front strut bearing (a) damag
Bulletin:
09-001-18-3387
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for
Bulletin:
09-002-18-3410
Component:
117000 digital instrument panel
Summary:
After the installation of a new instrument cluster, the message "fctry" or "factory" is displayed instead ofthe odometer. this concern may also occur when a room fuse is installed in a new vehicle.some new instrument clusters are in the fac
Bulletin:
07-001-18-3274b
Component:
353600 equipment:air conditioner
Summary:
Some customers may complain about warm air from the climate control vents when the air conditioner ison. this may be caused by condenser corrosion, causing a refrigerant leak.the manufacturer of the condenser has been changed and the config
Bulletin:
09-003-18-3405b
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. thesd card has been updated to eliminate th
Bulletin:
01-006-18-3429
Component:
060000 engine (pws)
Summary:
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
Bulletin:
09-010-18-3440
Component:
118000 electrical system: software
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
Bulletin:
09-015-18-3445
Component:
220000 seats
Summary:
At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Bulletin:
00-001-18-3446
Component:
350000 equipment
Summary:
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
Bulletin:
02-005-18-3444
Component:
020000 suspension
Summary:
Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
Bulletin:
09-011-18-3448
Component:
121000 exterior lighting:headlights
Summary:
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
Bulletin:
09-014-18-3443
Component:
160000 structure
Summary:
When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Bulletin:
09-019-18-3450
Component:
356000 equipment adaptive
Summary:
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
Bulletin:
09-007-18-3422a
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
Bulletin:
09-018-18-3447
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s)of the mazda connect center display. the cracks are internal and cannot be felt by touch. this concern may be caused by a lack of glue bet
Bulletin:
SA-005-18
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition.
Bulletin:
SA-008-18
Component:
350000 equipment
Summary:
Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display.
Bulletin:
SA-009-18
Component:
355200 equipment:other:owners/service/other manual
Summary:
The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s
Bulletin:
MT-002-18
Component:
110000 electrical system
Summary:
Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth® and the same device is also connected to the usb port for charging. the concerns may inc
Bulletin:
MT-003-18
Component:
140000 air bags
Summary:
The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
Bulletin:
01-008-18-3451
Component:
111000 electrical system:battery
Summary:
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
Bulletin:
01-009-18-3452
Component:
111000 electrical system:battery
Summary:
The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
Bulletin:
02-006-18-3449
Component:
021300 suspension:front:shock absorber
Summary:
Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
Bulletin:
MT-001-18
Component:
353000 equipment:electrical
Summary:
When installing a navigation sd card, the center display may show error message "invalid sd card".
Bulletin:
MT-004-18
Component:
110000 electrical system
Summary:
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
Bulletin:
RF-16-03R1
Component:
092300 fuel system, other:fuel filter
Summary:
The skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
Bulletin:
SA-016-18
Component:
118000 electrical system: software
Summary:
If the mazda connect connectivity master unit (cmu) is replaced due to failure, the replacement cmu may have a navigation system software error. to resolve this concern, after the installation of the new cmu, check the software version.
Bulletin:
SA-017-18
Component:
118000 electrical system: software
Summary:
Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha
Bulletin:
01-005-18-3415
Component:
063000 engine and engine cooling:exhaust system
Summary:
Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded p0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
Bulletin:
09-001-18-3387a
Component:
118000 electrical system: software
Summary:
Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused
Bulletin:
09-007-18-3422
Component:
118000 electrical system: software
Summary:
Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
Bulletin:
09-008-18-3416
Component:
110000 electrical system
Summary:
Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. the display operation does not fully open/close. it closes and then opens b
Bulletin:
01-011-18-3456
Component:
350000 equipment
Summary:
The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu
Bulletin:
02-008-18-3467
Component:
200000 wheels
Summary:
Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
Bulletin:
04-003-18-3455
Component:
060000 engine and engine cooling
Summary:
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
Bulletin:
04-004-18-3468
Component:
030000 brakes (pws)
Summary:
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
Bulletin:
05-002-18-3454
Component:
100000 power train
Summary:
The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w
Bulletin:
05-004-18-3466
Component:
060000 engine and engine cooling
Summary:
Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press
Bulletin:
07-001-18-3465
Component:
353600 equipment:air conditioner
Summary:
Some customers may complain about warm air from the climate control vents when the air conditioner is on. this may be caused by condenser corrosion, causing a refrigerant leak. the manufacturer of the condenser has been changed and the conf
Bulletin:
08-001-18-3457
Component:
140000 air bags
Summary:
This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
Bulletin:
09-008-18-3416a
Component:
110000 electrical system
Summary:
Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. the display operation does not fully open/close. it closes and then opens b
Bulletin:
09-020-18-3458
Component:
353000 equipment:electrical
Summary:
Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
Bulletin:
09-021-18-3459
Component:
162700 structure:body:trunk lid
Summary:
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
Bulletin:
00-003-18-3480
Component:
030000 brakes (pws)
Summary:
Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
Bulletin:
01-012-18-3474
Component:
060000 engine (pws)
Summary:
Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored inmemory after engine start and room fuse 15a (a) removed. p2610:00: instrument cluster internal engine off timer performance problem p2507:00: pcm batte
Bulletin:
01-013-18-3478
Component:
063000 engine and engine cooling:exhaust system
Summary:
Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. p0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
Bulletin:
02-009-18-3472
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Customer complaints have been reported where the tpms warning light is unnecessarily illuminated because the tpms initialization was not performed correctly before customer delivery.tpms initialization process: when any of the services belo
Bulletin:
02-010-18-3477
Component:
011000 steering:wheel and handle bar
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
02-011-18-3476
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.the tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
Bulletin:
09-022-18-3471
Component:
162900 structure:body:roof and pillars
Summary:
On some vehicles, one or more roof carrier brackets (a) may be installed in reverse (with arrows (b) facing outward). in this case, accessories, such as a roof carrier cannot be installed. even if the accessory installation was possible, it
Bulletin:
09-023-18-3475
Component:
350000 equipment
Summary:
When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
Bulletin:
09-025-18-3479
Component:
350000 equipment
Summary:
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
Bulletin:
SA-023-18
Component:
121300 exterior lighting:headlights:high/low beam dimmer switch
Summary:
Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
Bulletin:
SA-024-18
Component:
162800 structure:body:hood
Summary:
Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. this concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
Bulletin:
SA-026-18
Component:
060000 engine (pws)
Summary:
If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. engine oil dilution with fue
Bulletin:
SA-027-18
Component:
147100 air bags: occupant classification system ocs
Summary:
Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. this may be caused by an electrical device (smart phone, tablet, laptop. etc.)
Bulletin:
SA-029-18
Component:
060000 engine and engine cooling
Summary:
Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. click here to download the resetting tool to your pc desktop. 2. reboot your pc, do not start any application a
Bulletin:
SA-031-18
Component:
350000 equipment
Summary:
When troubleshooting a radar unit, do not swap it with another vehicle. radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. refer to mgss (radar unit inspection) for pro
Bulletin:
09-010-18-3440a
Component:
110000 electrical system
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
Bulletin:
09-020-18-3458a
Component:
350000 equipment
Summary:
Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth® hands-free unit or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special s
Bulletin:
01-014-18-3487
Component:
100000 power train
Summary:
Some customer using "flexible" setting for oil change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the pcm. the pcm clears the traveled distance at the wrong time
Bulletin:
02-013-18-3491
Component:
020000 suspension
Summary:
Some vehicles may exhibit a crack on the front shock absorber dust boot (1). this may be caused by the dust boot having insufficient resistance to the cold. the shape and material of the dust boot has been changed to improve its resistance
Bulletin:
SA-034-18
Component:
350000 equipment
Summary:
Mazda connect system frequently asked questions (faq)
Bulletin:
SA-036-18
Component:
110000 electrical system
Summary:
Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. inform the customer that all
Bulletin:
MT-004-18
Component:
110000 electrical system
Summary:
Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
Bulletin:
MT-007-18
Component:
060000 engine (pws)
Summary:
Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket a
Bulletin:
MT-008-18
Component:
060000 engine (pws)
Summary:
Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
Bulletin:
00-004-18-3515
Component:
270000 lane departure
Summary:
In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a "as-needed" basis, a special service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the(bsm) radar aiming is performed w
Bulletin:
03-002-18-3505
Component:
105300 power train:driveline:driveshaft
Summary:
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
Bulletin:
09-031-18-3489
Component:
273000 lane departure: blind spot detection
Summary:
If it becomes necessary to replace the right-side blind spot monitoring (bsm) control module, the configuration may fail even though the workshop manual procedure was performed properly. this may occur when the existing bsm control module h
Bulletin:
09-034-18-3430
Component:
180000 vehicle speed control
Summary:
In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
Bulletin:
SA-037-18
Component:
106000 power train:axle assembly
Summary:
Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
Bulletin:
MT-004-18
Component:
110000 electrical system
Summary:
If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
Bulletin:
MT-007-18
Component:
110000 electrical system
Summary:
Some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket accessory device. some aftermarket electrical devices (e.g., an accessory cell phone charger, gps tra
Bulletin:
MT-008-18
Component:
060000 engine (pws)
Summary:
Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.this may be ca
Bulletin:
01-016-18-3522
Component:
063000 engine and engine cooling:exhaust system
Summary:
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a
Bulletin:
02-014-18-3503
Component:
021300 suspension:front:shock absorber
Summary:
Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. it may be found during maintenance
Bulletin:
03-002-18-3505a
Component:
105100 power train:driveline:universal joint
Summary:
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
Bulletin:
06-002-18-3504
Component:
010000 steering
Summary:
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. this concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. to eliminate this co
Bulletin:
09-035-18-3509
Component:
110000 electrical system
Summary:
Some customers may experience one or more electrical malfunctions after a vehicle body repair. the newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

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