2016 LAND ROVER RANGE ROVER EVOQUE Recall
- Campaign:
- 16V889000 on 12/08/2016
- Component:
- Suspension:front:control arm:lower arm
- Manufactured:
- 06/06/2016 - 08/25/2016
- Affected:
- 220
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain model year 2016-2017 land rover discovery sport vehicles manufactured may 30, 2016, to august 24, 2016, and 2016-2017 range rover evoque vehicles manufactured june 7, 2016, to august 26, 2016. the affected vehicles have front lower control arm fasteners that may fail due to an assembly error, possibly resulting in separation of the steering knuckle.
- Consequence:
- If the fasteners were to fail causing the knuckle to separate, vehicle handling may be affected, increasing the risk of a crash.
- Correction:
- Land rover will notify owners, and dealers will replace the hardware that connects the front lower control arm to the knuckle, free of charge. the recall began on january 27, 2017. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is q650/q651.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 LAND ROVER RANGE ROVER EVOQUE TSBs (249)
- Bulletin:
- Q591NAS1
- Component:
- 170000 latches/locks/linkages
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the affected vehicle range where the overhead sunglasses holder appears to be distorted and will not latch correctly in certain conditions.
- Bulletin:
- LTB00820NAS2
- Component:
- 350000 equipment
- Summary:
- Situation: the head up display (hud) may take a longer-than-expected period of time to display in higher ambient temperatures.
- Bulletin:
- LTB00696NAS5
- Component:
- 350000 equipment
- Summary:
- Situation: the front overhead console sunglasses holder may not open/close.
- Bulletin:
- Q592NAS1
- Component:
- 350000 equipment
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
- Bulletin:
- LTB00990NAS1
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Situation: corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking.
- Bulletin:
- LTB00997NAS1
- Component:
- 350000 equipment
- Summary:
- Situation: a sill treadplate may be loose.
- Bulletin:
- Q607NAS1
- Component:
- 100000 power train
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where faulty vehicles are performing two successive fast path adaptions for secondary fueling trim. adaptions are occurring whe
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: 'functionality ' difficult to open/close.'contact between the tailgate and other panels resulting in paint rub.'damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72946
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "concern: discovery sport (lc) 2015 & 2016my & range rover evoque (lv) 2014my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc's p2
- Bulletin:
- SSM72584
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & dtc p2096-00 and/or p2097-00 is evident in the pcm. a concern in the pcm diagnostic softw
- Bulletin:
- SSM72849
- Component:
- 110000 electrical system
- Summary:
- Issue electronic toll tags may not be read correctly by toll readers on vehicles with solar attenuating (irr) glass. cause. this may be caused by not positioning the electronic toll tag properly in the infrared radiation reflective (irr) la
- Bulletin:
- SSM72964
- Component:
- 161000 structure:frame and members
- Summary:
- Issue: the customer may express the concern that the carpet in one or both of the front passenger footwells is wet.
- Bulletin:
- LTB00902NAS4
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p2096-00 or p2097-00 stored in the powertrain control module (pcm).
- Bulletin:
- LTB00977NAS1
- Component:
- 162300 structure:body:door
- Summary:
- Situation: the rear door interior trim panel(s) may appear loose and/or may be trapped in the rear door aperture secondary seal.
- Bulletin:
- LTB00986NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: a 'transmission fault' message may be displayed in the instrument cluster.
- Bulletin:
- SSM72736
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: a customer may report a concern that after setting a screensaver on the infotainment system touch screen display, at the next ignition cycle the screensaver has returned to a blank screen (the screensaver will not save). this is lik
- Bulletin:
- SSM72864
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Issue: customers are reporting that the front windows of the evoque convertible do not lower fully. the window remains approximately 25mm above the waist line of the door.
- Bulletin:
- SSM72905
- Component:
- 060000 engine (pws)
- Summary:
- Issue: low coolant warning illuminated in instrument cluster (ic)
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72937
- Component:
- 110000 electrical system
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive".
- Bulletin:
- SSM72940
- Component:
- 350000 equipment
- Summary:
- Issue: customers may report erratic ambient air temperature readings or default setting (i.e. -40 degrees).
- Bulletin:
- LTB00902NAS2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p2096-00 or p2097-00 stored in the powertrain control module (pcm). after dtc p2096-00 or p2097-00 is stored, one or more of the fo
- Bulletin:
- LTB00820NAS1
- Component:
- 353000 equipment:electrical
- Summary:
- "situation: the head up display (hud) may take a longer-than-expected period of time to display in higher ambient temperatures. cause: this may be caused by the threshold temperature for the red laser diode to turn on being too low."
- Bulletin:
- SSM71870
- Component:
- 170000 latches/locks/linkages
- Summary:
- "issue land rover are currently investigating body control modules (bcm) and remote function actuators (rfa) and associated components replaced for a non-start condition. following supplier analysis the modules have been categorised as ""
- Bulletin:
- SSM72384
- Component:
- 353600 equipment:air conditioner
- Summary:
- "issue complaints of noise from heater/ air-conditioning blower motor. cause engineering investigations have found that the noise may possibly in some circumstances, be caused by loose objects or material within the blower motor housing
- Bulletin:
- SSM72399
- Component:
- 016000 steering:electric power assist system
- Summary:
- "issue: during vehicle diagnostic/servicing check-up the following dtc may be reported for the power steering control module (pscm): '0000-00 ' [no information available] there is no customer reportable symptom related to this dtc. caus
- Bulletin:
- Q584NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: an issue has been identified on a limited number of vehicles within the affected vehicle range where the passive entry/passive unlock and keyless start features may be inoperative and the engine will not start normally. when thi
- Bulletin:
- LTB00841NAS3
- Component:
- 114000 electrical system:wiring
- Summary:
- Situation: on vehicles fitted with halogen headlamps, the hb3 halogen bulbs may have blown at low time in service.
- Bulletin:
- SSM61837
- Component:
- 284000 back over prevention: camera system
- Summary:
- Issue: rear cameras are being replaced when it is not required.
- Bulletin:
- SSM72558
- Component:
- 110000 electrical system
- Summary:
- "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae; fk72-19h440 - be; fk72-19h440 - af; fk72-19h440 - bf sdd cannot communicate with
- Bulletin:
- SSM72577
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: 16my customers are reporting an unnecessary mislock chirp/horn sounding whilst driving, washing or during raining conditions.
- Bulletin:
- SSM72584
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & dtc p2096-00 and/or p2097-00 is evident in the pcm.
- Bulletin:
- LTB00932NAS1
- Component:
- 135100 visibility:rearview mirrors/devices:interior
- Summary:
- Situation: the sun visor vanity mirror, vanity mirror door, and/ or vanity mirror light may fail.
- Bulletin:
- SSM72736
- Component:
- 118000 electrical system: software
- Summary:
- Issue: a customer may report a concern that after setting a screensaver on the infotainment system touch screen display, at the next ignition cycle the screensaver has returned to a blank screen (the screensaver will not save). this is lik
- Bulletin:
- SSM72738
- Component:
- 162800 structure:body:hood
- Summary:
- Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
- Bulletin:
- LTB00552NAS2
- Component:
- 131000 visibility:windshield
- Summary:
- "situation: the windshield wipers may make a squeak noise, judder, or streak the windshield. cause: this may be caused by a build-up of dirt and grease on the surface of the windshield glass."
- Bulletin:
- LTB00746NAS2
- Component:
- 220000 seats
- Summary:
- "situation: a 'creak' noise from the front seat may be evident. cause: this may be caused by metal-to-metal contact between the seat suspension mat hooks and the seat frame and may be verified by visual inspection of seat support mat loca
- Bulletin:
- LTB00791NAS1
- Component:
- 020000 suspension
- Summary:
- "situation: the adaptive damping (ad) warning light may be displayed on the instrument cluster (ic). upon diagnosis, a technician may find diagnostic trouble codes (dtc ) present in the integrated suspension control module (isc m) or susp
- Bulletin:
- LTB00909NAS1
- Component:
- 105000 power train:driveline
- Summary:
- Situation: the message '2 wheel drive only, traction reduced' may be displayed in the instrument cluster. there may also be an oil smell in the vehicle cabin.
- Bulletin:
- LTB00911NAS1
- Component:
- 105000 power train:driveline
- Summary:
- Situation: on vehicles fitted with active driveline, the message 'two wheel drive only fault - traction reduced' may be displayed on the instrument cluster. diagnostic trouble codes (dtc) p0745-92, p0942-92, p0c06-00, p18a5-64, u0001-82, u0
- Bulletin:
- LTB00916NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated. the diagnostic trouble code (dtc) that may be logged include p0016, p0017, p0026, or p0341.
- Bulletin:
- SSM72676
- Component:
- 060000 engine (pws)
- Summary:
- "issue: 'engine malfunction indicator light (mil) illuminated. 'p0132 status 60 diagnostic trouble code (dtc) stored in the powertrain control module (pcm)."
- Bulletin:
- SSM72740
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- Issue: customers are reporting an issue with the moveable door window glass(es).
- Bulletin:
- LTB00928NAS1
- Component:
- 284000 back over prevention: camera system
- Summary:
- Situation: when reversing, the rear camera image may appear misted or foggy.
- Bulletin:
- SGI16-20
- Component:
- 116000 electrical system:ignition
- Summary:
- Description: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range where the passive entry/passive unlock and keyless start features may be inoperative and the engine will not start n
- Bulletin:
- SSM72456
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- LTB00823NAS1
- Component:
- 021100 suspension:front:stabilizer bar
- Summary:
- "situation: a ' creak' noise from the front suspension stabilizer bar bushing(s) may be evident at lower ambient temperatures. cause: this may be caused by 'stick/slip' between the stabilizer bar bushing and the stabilizer bar."
- Bulletin:
- LTB00829NAS1
- Component:
- 110000 electrical system
- Summary:
- "situation: the vehicle battery imay be flat or one of the following messages/warning lights may be displayed on the instrument cluster: ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illum
- Bulletin:
- SGI15-25
- Component:
- 060000 engine (pws)
- Summary:
- "description an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine"
- Bulletin:
- SSM71923
- Component:
- 131000 visibility:windshield
- Summary:
- "issue: visible crack in windscreen within the areas of the top corners. see attached photograph. no impact damage visible. cause: engineering is investigating the issue."
- Bulletin:
- SSM72355
- Component:
- 350000 equipment
- Summary:
- "issue: at 16my the retailer pdi process has been updated to include a new wi-fi feature. cause: certain 16my land rovers will now be optionally equipped with wi-fi (see marketing bulletin mpr15-21announcing incontrol wi-fi)."
- Bulletin:
- SSM72413
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- "issue when removing the transportation steering wheel cover, residue from the cover may be found left on the steering wheel. cause degradation of the protective cover in certain climatic conditions."
- Bulletin:
- LTB00753NAS1
- Component:
- 220000 seats
- Summary:
- "situation: the front seat cushion cover(s) may appear wrinkled. cause: this may be caused by variation in the density of the fiber structure within one hide and/or from hide-to-hide creating a wrinkled appearance on laminated leather. th
- Bulletin:
- LTB00841NAS1
- Component:
- 110000 electrical system
- Summary:
- "situation: on vehicles fitted with halogen headlamps, the hb3 halogen bulbs may have blown at low time in service. cause: this may lead to earlier than expected bulb replacement."
- Bulletin:
- SSM72011
- Component:
- 118000 electrical system: software
- Summary:
- "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module(touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrectl
- Bulletin:
- SSM72448
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- "issue: the customer may observe a mil in the instrument cluster relating to the engine system (check engine light) and one or more codes stored in the pcm relating to heated oxygen sensor (ho2s) in the exhaust system. the code will refer
- Bulletin:
- SSM72449
- Component:
- 060000 engine and engine cooling
- Summary:
- "issue: jlr have recieved a number of reports detailing concern that the plant filled engine oil of the 2.0gtdi engine appears to be contaminated. cause: the plant fill oil has an additive to enable leak detection at valencia engine plan
- Bulletin:
- LTB00834NAS1
- Component:
- 105000 power train:driveline
- Summary:
- "situation: upon routine maintenance, a technician may find oil weeping from the active driveline power transfer unit (ptu). cause: this may be caused by oil weeping from the detent sealing cap."
- Bulletin:
- LTB00837NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: a fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident. cause: this may be caused by the transmission cover gasket having been damaged during manufacture, allowing transmission fluid t
- Bulletin:
- LTB00853NAS1
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- "situation: a ""rattle"" noise from the engine compartment or from the underbody area may be evident. cause: this may be caused by reduced clearance between the driveshaft-rear and the driveshaft-rear heat shield."
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- "issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage. cause: the glass, when inspected, shows clear impact marks where an object has hit the glass initiating the crack."
- Bulletin:
- LTB00876NAS1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: the vehicle may lock with both keys in the vehicle when operating the exterior handle. cause: this may be caused by a software issue with the remote function actuator (rfa)."
- Bulletin:
- Q537 UPS12515-1B
- Component:
- 350000 equipment
- Summary:
- "situation: an issue has been identified on a limited number of vehicles listed within the affected vehicle range where the front overhead console sunglasses holder will not remain latched when using the open/close function. this notice d
- Bulletin:
- SGI15-41
- Component:
- 350000 equipment
- Summary:
- "description an issue has been identified on a limited number of vehicles listed within the affected vehicle range where the front overhead console sunglasses holder will not remain latched when using the open/close function. this notice
- Bulletin:
- SSM68097
- Component:
- 021600 suspension:front:wheel bearing
- Summary:
- "issue: dealers have reported cases where customers may report an hill descent control or slip control system warning light showing on the instrument panel. subsequently through correct diagnosis, dealers have identified contamination buil
- Bulletin:
- SSM71278
- Component:
- 016000 steering:electric power assist system
- Summary:
- "issue: a customer may report the vehicle steering feels heavy potentially accompanied by visual or audible warnings through the instrument pack. the following dtcs may also be logged: epas dtcs logged: -b1304-16: electronic power assist
- Bulletin:
- SSM71812
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- "issue: the customer reports an unusual sound coming from the engine area while driving. cause: investigations show the bolts that connect the turbocharger to the downpipe (2.0l gtdi gasoline engines) or turbocharger to manifold (2.2l die
- Bulletin:
- SSM72487
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- "issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to re-inflate and maint
- Bulletin:
- SSM72558
- Component:
- 110000 electrical system
- Summary:
- "issue: l405 ' range rover: from 14my onwards l494 ' range rover sport: from 14my onwards l538 ' range rover evoque: from 14my onwards l550 ' land rover sport: from 15my onwards when fitting a new remote function actuator (rfa) (referr
- Bulletin:
- SSM72559
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- "issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & p2096-00 and or p2097- 00 is evident in the pcm. action: as per the 'possible cause' l
- Bulletin:
- SSM72565
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: customers may report loss of climate control in hvac system and/or seat heating, which is due to hvac software communication issues on the lin bus. the communication ceases upon shutdown and does not recover upon wake up. symptom
- Bulletin:
- SSM72569
- Component:
- 103000 power train:automatic transmission
- Summary:
- "concern: discovery sport l550 (lc) 2016my & range rover evoque l538 (lv) 2016my fitted with petrol 2.0l gtdi engine and 9hp48 9-speed automatic transmission: transmission supporting bolt incorrectly fitted at the manufacturing plant and
- Bulletin:
- SSM72577
- Component:
- 162500 structure:body:tailgate
- Summary:
- "issue: 16my customers are reporting an unnecessary mislock chirp/horn sounding whilst driving, washing or during raining conditions. cause: the tailgate gesture sensitivity can detect water passing over the bumper(s). the vehicle believ
- Bulletin:
- SSM71278
- Component:
- 110000 electrical system
- Summary:
- "issue: a customer may report the vehicle steering feels heavy potentially accompanied by visual or audible warnings through the instrument pack. the following dtcs may also be logged: epas dtcs logged: -b1304-16: electronic power assist
- Bulletin:
- SSM72570
- Component:
- 110000 electrical system
- Summary:
- "issue: a customer may report that intermittently a 'low battery warning' message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
- Bulletin:
- SSM72575
- Component:
- 118000 electrical system: software
- Summary:
- "issue: a customer may report that the global positioning system (gps) icon has a strike through line across it, when navigation is selected. in addition the current vehicle location indicator will not lock onto the correct location on the
- Bulletin:
- SSM72584
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- "issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & dtc p2096-00 and/or p2097-00 is evident in the pcm. a concern in the pcm diagnostic sof
- Bulletin:
- SSM 72592
- Component:
- 353000 equipment:electrical
- Summary:
- "issue. inadvertent audible signal whilst driving in wet conditions. cause. sensitivity of the gesture control sensors (hands free tailgate access) at the rear of the vehicle."
- Bulletin:
- LTB00902NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Engine mil may be illuminated with various dtc codes
- Bulletin:
- Q572NAS1
- Component:
- 105000 power train:driveline
- Summary:
- Active driveline models my exibit warning message '2wd only traction reduced'
- Bulletin:
- SGI16-14
- Component:
- 105000 power train:driveline
- Summary:
- Active driveline models my exibit warning message '2wd only traction reduced'
- Bulletin:
- SSM71278
- Component:
- 016000 steering:electric power assist system
- Summary:
- Vehicle steering feels heavier than expected accompanied by visual or audiible warnings
- Bulletin:
- SSM72131
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Jlr investigating side door latch conerns
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Panoramic glass roofs damaged by external impacts
- Bulletin:
- SSM72629
- Component:
- 050000 parking brake
- Summary:
- Amber park brake warning light illuminated after abs module update
- Bulletin:
- SSM72636
- Component:
- 221700 seats:front assembly:seat heater/cooler
- Summary:
- Climate control seats issues
- Bulletin:
- SSM72640
- Component:
- 120000 lighting (pws)
- Summary:
- Rear lamps are cracked/show signs of condensation or water ingress
- Bulletin:
- SSM72647
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Doors do not unlock with remote key
- Bulletin:
- SSM72664
- Component:
- 118000 electrical system: software
- Summary:
- Car configuration file not compatible with sdd
- Bulletin:
- LTB00510NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Auto start/stop may be inoperative
- Bulletin:
- LTB00902NAS3
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p209600 or p209700 stored in the powertrain control module (pcm). after dtc p209600 or p209700 is stored, one or more of the foll
- Bulletin:
- SSM72615
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop start unavailable.
- Bulletin:
- SSM72771
- Component:
- 353000 equipment:electrical
- Summary:
- Voice recongition does not obey command
- Bulletin:
- SSM72774
- Component:
- 353000 equipment:electrical
- Summary:
- Divice not connecting usinig usb cable only
- Bulletin:
- SSM72781
- Component:
- 176100 latches/locks/linkages:hood:latch
- Summary:
- Hood hard to latch or instrument panel showing hood not latched
- Bulletin:
- LTB00955NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: the air conditioning (a/c) system may exhibit poor performance.
- Bulletin:
- LTB00959NAS1
- Component:
- 118000 electrical system: software
- Summary:
- Situation: the touch screen may not switch out of day/night mode automatically.
- Bulletin:
- LTB00746NAS3
- Component:
- 220000 seats
- Summary:
- Situation: a 'creak' noise from the front seat may be evident.
- Bulletin:
- LTB00746NAS4
- Component:
- 220000 seats
- Summary:
- Situation: a 'creak' noise from the front seat may be evident.
- Bulletin:
- SSM72793
- Component:
- 118000 electrical system: software
- Summary:
- Issue: touchscreen diagnostics and dtc b14ad-96 is flagged
- Bulletin:
- SSM72798
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Issue: customer may report that the door lock cylinder cover missing or loose.
- Bulletin:
- SSM72812
- Component:
- 110000 electrical system
- Summary:
- Issue: the touch screen is inoperative with a pop-up message 'input the pin code'. it will also not be possible to open the luggage/tailgate and the glove box.
- Bulletin:
- SSM72817
- Component:
- 353600 equipment:air conditioner
- Summary:
- Issue: air-conditioning not working and found to have no or an insufficient amount of refrigerant gas in the system. no leaks are found and vehicle passes vacuum/pressure test during evacuation and refill, system then works as normal after
- Bulletin:
- SSM72820
- Component:
- 118000 electrical system: software
- Summary:
- Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. during the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden
- Bulletin:
- SSM72615
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop start unavailable.
- Bulletin:
- Q588NAS1
- Component:
- 162000 structure:body
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the affected vehicle range where an unwanted 'chirp' noise is heard when the vehicle is subject to moisture, as in rain or being washed. this could lead to const
- Bulletin:
- LTB00955NAS2
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: the air conditioning (a/c) system may exhibit poor performance.
- Bulletin:
- Q607 UPS5316-2BN
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where faulty vehicles are performing two successive fast path adaptions for secondary fueling trim. adaptions are occurring whe
- Bulletin:
- Q612NAS1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ
- Bulletin:
- SSM71278
- Component:
- 016000 steering:electric power assist system
- Summary:
- Issue: a customer may report the vehicle steering feels heavy following an eco stop start event, potentially accompanied by visual or audible warnings through the instrument pack.
- Bulletin:
- SSM72874
- Component:
- 136200 visibility:windshield wiper/washer:motor
- Summary:
- Issue: retailers are replacing front windscreen wiper motors due to park position concerns.
- Bulletin:
- SSM72876
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: homelink universal transmitter not working
- Bulletin:
- SSM72877
- Component:
- 118000 electrical system: software
- Summary:
- Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: 'the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body con
- Bulletin:
- SGI16-28
- Component:
- 110000 electrical system
- Summary:
- Description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle range where faulty vehicles are performing two successive fast path adaptions for secondary fueling trim. adaptions a
- Bulletin:
- SGI16-29
- Component:
- 118000 electrical system: software
- Summary:
- "description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (
- Bulletin:
- Q642NAS2
- Component:
- 118000 electrical system: software
- Summary:
- Tcu security key was not subject to an end of line test and verfivation
- Bulletin:
- SGI17-02.2
- Component:
- 353000 equipment:electrical
- Summary:
- Tcu security key was not subject to an end of line test and verfivation
- Bulletin:
- SSM72659
- Component:
- 021000 suspension:front
- Summary:
- Audible noise from the front or rear corners of the vehicle
- Bulletin:
- SSM72683
- Component:
- 030000 brakes (pws)
- Summary:
- Squeak from the front brake system
- Bulletin:
- SSM73279
- Component:
- 354000 equipment:mechanical
- Summary:
- Rattle or tizz from within the interior of the vehicle
- Bulletin:
- SSM73291
- Component:
- 103000 power train:automatic transmission
- Summary:
- Tcm dtcs p2545-86 and/or p3546 codes stored
- Bulletin:
- SSM73296
- Component:
- 162300 structure:body:door
- Summary:
- Door handles are being returned incomplete or dismantled
- Bulletin:
- SSM72838
- Component:
- 110000 electrical system
- Summary:
- "issue during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete 'varian
- Bulletin:
- LTB01045NAS1
- Component:
- 034520 service brakes, hydraulic:foundation components:disc:pads
- Summary:
- "situation: a 'groan', 'drone', 'honk', and/or 'graunch' noise may be heard from the rear brakes, most noticeable during light braking when reversing after an initial start in colder ambient temperatures."
- Bulletin:
- SSM72793
- Component:
- 118000 electrical system: software
- Summary:
- "issue touchscreen diagnostics and dtc b14ad-96 is flagged"
- Bulletin:
- SFCC-14SEP17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- LTB01142NAS1
- Component:
- 162300 structure:body:door
- Summary:
- The rear left and/or right door window(s) may not close and/or the window(s) appear to be dislodged/jammed.
- Bulletin:
- N118NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- N020NAS2
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range which will not display the 'service required' message on the instrument cluster, when starting the engine by depressing the brake pedal and pressing t
- Bulletin:
- SGI17-24.3
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain land rover vehicles within the listed affected vehicle range which will not display the 'service required' message on the instrument cluster, when starting the engine by depressing the brake pedal a
- Bulletin:
- LTB01135NAS1
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
- Bulletin:
- LTB01086NAS2
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73815
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: customer reports that, intermittently, the vehicle will not crank.
- Bulletin:
- SSM73792
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- LTB00401NAS6
- Component:
- 010000 steering
- Summary:
- The steering wheel may exhibit a vibration / shimmy while driving.
- Bulletin:
- SSM73823
- Component:
- 111000 electrical system:battery
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73629
- Component:
- 020000 suspension
- Summary:
- Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
- Bulletin:
- N118NAS3
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- SFCC_08MAR18_03
- Component:
- 350000 equipment
- Summary:
- Buzz/warble noise heard by the recipient of a bluetooth phone call.
- Bulletin:
- LTB00766NAS1
- Component:
- 110000 electrical system
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens
- Bulletin:
- LTB01029NAS2
- Component:
- 030000 service brakes, hydraulic
- Summary:
- A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SGI18-05
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is star
- Bulletin:
- LTB01149NAS1
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73150 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73150
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73678
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- Issue: unexpected noise from head-up display (hud)
- Bulletin:
- LTB01186NAS1
- Component:
- 060000 engine (pws)
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) and/or the engine may be running poorly or exhibiting instability. upon further diagnosis, the technician may find diagnostic trouble code (dtc) p
- Bulletin:
- LTB00928NAS2
- Component:
- 280000 back over prevention
- Summary:
- After selecting reverse (r), the rear view camera (rvc) image displayed on the touchscreen may appear misted or foggy.
- Bulletin:
- SSM73845
- Component:
- 110000 electrical system
- Summary:
- In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
- Bulletin:
- SSM73849
- Component:
- 110000 electrical system
- Summary:
- Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73859
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased.
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
- Bulletin:
- SGI18-20
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
- Bulletin:
- LTB01086NAS3
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73799
- Component:
- 350000 equipment
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM72636
- Component:
- 220000 seats
- Summary:
- Issue: any issue affecting the operation of climate control seats. for example: seat heating or cooling inoperative, intermittent operation, noisy operation, poor heating or cooling efficiency, heating or cooling operation slow.
- Bulletin:
- SSM73349
- Component:
- 137000 visibility:rear window wiper/washer
- Summary:
- Issue: it may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir.
- Bulletin:
- SSM72964
- Component:
- 350000 equipment
- Summary:
- Issue: the customer may express the concern that the carpet in one or both of the front passenger footwells is wet.
- Bulletin:
- SSM73291
- Component:
- 100000 power train
- Summary:
- Discovery sport (lc) 2015my onwards & range rover evoque (lv) 2014my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc?s p2545-86 an
- Bulletin:
- SSM73065
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
- Bulletin:
- SSM73458
- Component:
- 160000 structure
- Summary:
- Issue: customers are reporting a door rattle from one or more doors.
- Bulletin:
- SSM72929
- Component:
- 110000 electrical system
- Summary:
- Issue: the touch screen (ts) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
- Bulletin:
- SSM72570
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that intermittently a ?low battery warning? message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
- Bulletin:
- SSM72774
- Component:
- 350000 equipment
- Summary:
- issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
- Bulletin:
- SSM72011
- Component:
- 350000 equipment
- Summary:
- Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
- Bulletin:
- SSM72852
- Component:
- 350000 equipment
- Summary:
- Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
- Bulletin:
- SSM72738
- Component:
- 160000 structure
- Summary:
- Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
- Bulletin:
- LTB00916NAS5
- Component:
- 110000 electrical system
- Summary:
- A rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated and diagnostic trouble code (dtc) p0016, p0017, p0026, or p0341 may be stored in the powertrain control module (pcm).
- Bulletin:
- LTB00990NAS4
- Component:
- 045000 service brakes, air:disc
- Summary:
- Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking
- Bulletin:
- SSM73947
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73961
- Component:
- 110000 electrical system
- Summary:
- Issue: telematics antenna replacement - check date code prior to installation.
- Bulletin:
- SSM73961 Attachm
- Component:
- 110000 electrical system
- Summary:
- Issue: telematics antenna replacement - check date code prior to installation.
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72703 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM73619
- Component:
- 350000 equipment
- Summary:
- Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
- Bulletin:
- LTB01060NAS2
- Component:
- 110000 electrical system
- Summary:
- One or more power windows may be inoperative.
- Bulletin:
- SSM73920
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
- Bulletin:
- LTB01200NAS1
- Component:
- 162300 structure:body:door
- Summary:
- Distortion/vibration may be evident from a front door speaker.
- Bulletin:
- SSM73548
- Component:
- 162000 structure:body
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72911 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72759
- Component:
- 162300 structure:body:door
- Summary:
- Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
- Bulletin:
- SSM72937
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
- Bulletin:
- SSM73369
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- LTB01009NAS6
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- SSM73947
- Component:
- 070000 fuel system, gasoline
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73961
- Component:
- 350000 equipment
- Summary:
- Issue: telematics antenna replacement - check date code prior to installation.
- Bulletin:
- SSM73961 Attachm
- Component:
- 350000 equipment
- Summary:
- Issue: telematics antenna replacement - check date code prior to installation.
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72703 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM74001
- Component:
- 350000 equipment
- Summary:
- Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- N118NAS4
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- SSM73959
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 350000 equipment
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 350000 equipment
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73305
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 350000 equipment
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- LTB01064NAS2
- Component:
- 010000 steering
- Summary:
- A judder from the vehicle at low speeds when steering may be evident.
- Bulletin:
- LTB01030NAS4
- Component:
- 160000 structure
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM73619
- Component:
- 350000 equipment
- Summary:
- Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
- Bulletin:
- LTB01060NAS2
- Component:
- 110000 electrical system
- Summary:
- One or more power windows may be inoperative.
- Bulletin:
- SSM73920
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
- Bulletin:
- LTB01200NAS1
- Component:
- 350000 equipment
- Summary:
- Distortion/vibration may be evident from a front door speaker.
- Bulletin:
- SSM73548
- Component:
- 160000 structure
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72911 Attachm
- Component:
- 160000 structure
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72759
- Component:
- 162300 structure:body:door
- Summary:
- Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
- Bulletin:
- SSM72937
- Component:
- 350000 equipment
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
- Bulletin:
- SSM73369
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- LTB01009NAS6
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 350000 equipment
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 120000 lighting (pws)
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- N118NAS4
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- SSM73959
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 353600 equipment:air conditioner
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 117000 digital instrument panel
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 162800 structure:body:hood
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73305
- Component:
- 060000 engine (pws)
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- LTB01064NAS2
- Component:
- 010000 steering
- Summary:
- A judder from the vehicle at low speeds when steering may be evident.
- Bulletin:
- LTB01030NAS4
- Component:
- 020000 suspension
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM74093
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- The customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Home | Privacy