2016 JAGUAR F-TYPE Recall
- Campaign:
- 15V569000 on 09/10/2015
- Component:
- Steering:electric power assist system
- Manufactured:
- 02/02/2015 - 02/02/2015
- Affected:
- 1
- Defect:
- Jaguar land rover north america, lcc (jaguar) is recalling one 2016 jaguar f-type vehicle manufactured february 3, 2015. the affected vehicle has the power steering system still set in the supplier's factory operating mode. in this condition, in the event of a steering system malfunction, the vehicle can experience additional steering inputs from the electric power steering system.
- Consequence:
- If the vehicle is in motion when this occurs, the driver may unexpectedly lose the ability to control the vehicle, increasing the risk of a crash.
- Correction:
- Jaguar will notify the owner, and a dealer will either correct the steering system software or replace the steering rack, free of charge. the recall is expected to begin october 31, 2015. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j055.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 JAGUAR F-TYPE TSBs (186)
- Bulletin:
- TB-00415NAS2
- Component:
- 103000 power train:automatic transmission
- Summary:
- Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. model 2014-16 f-type (x152), 2013-15 xf (x2
- Bulletin:
- TB-286NAS1
- Component:
- 017500 steering:linkages:tie rod assembly
- Summary:
- Jaguar: some vehicles have an incorrect torque specification due to steering rack tie rod adjustment bar lock nuts and must be corrected. model 2016 f-type. *pe
- Bulletin:
- JTB00257NAS3
- Component:
- 190000 tires
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00258NAS2
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00278NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00344NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00346NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00349NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00363NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00365NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00370NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00379NAS1
- Component:
- 120000 lighting (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00380NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00389NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00399NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM71853
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM72035
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB-00419NAS-1
- Component:
- 117000 digital instrument panel
- Summary:
- "situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
- Bulletin:
- SSM-71989
- Component:
- 350000 equipment
- Summary:
- "issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
- Bulletin:
- SSM-72302
- Component:
- 110000 electrical system
- Summary:
- "issue b1412-96 being flagged in the gateway module cause under investigation."
- Bulletin:
- SSM-72797
- Component:
- 284000 back over prevention: camera system
- Summary:
- Issue: report of intermittent or no camera image when selecting reverse gear rear, black screen.
- Bulletin:
- JTB-00498-NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: a harsh gear engagement -- park-to-drive and/or neutral-to-drive -- may be evident when the vehicle is cold (below 68ºf / 20ºc).
- Bulletin:
- JTB-00502-NAS1
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- Situation: vertical scratches may be evident on the door windows.
- Bulletin:
- JTB00380NAS3
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
- Bulletin:
- JTB00506NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) relevant to an evaporative emission (evap) fault stored in the powertrain control module (pcm).
- Bulletin:
- JTB00380NAS4
- Component:
- 353000 equipment:electrical
- Summary:
- Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
- Bulletin:
- JTB00506NAS2
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) relevant to an evaporative emission (evap) fault stored in the powertrain control module (pcm).
- Bulletin:
- SSM72875
- Component:
- 118000 electrical system: software
- Summary:
- Issue: homelink universal transmitter not working
- Bulletin:
- JTB00343NAS4
- Component:
- 350000 equipment
- Summary:
- Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- SSM72926
- Component:
- 162000 structure:body
- Summary:
- Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Bulletin:
- K405NAS1
- Component:
- 350000 equipment
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after covering
- Bulletin:
- SSM73028
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
- Bulletin:
- SSM72557
- Component:
- 350000 equipment
- Summary:
- "issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate
- Bulletin:
- SSM72670
- Component:
- 194000 tires:valve
- Summary:
- Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to reinflate and maintain
- Bulletin:
- SSM72730
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer may complain that after setting a screensaver in the touch screen, on the next ignition cycle the screensaver has returned to a blank screen (the screensaver will not save). this is likely to occur in vehicles with eithe
- Bulletin:
- 6-264NAS
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Vehicles may require rear tow link alignment
- Bulletin:
- K280 UPS4315-1BN
- Component:
- 350000 equipment
- Summary:
- "situation: an issue has been identified on a limited number of 2016 model year f-type (x152) vehicles which require a rear toe alignment check. action: retailers are required to hold only affected new vehicles that are within your contro
- Bulletin:
- SSM72219
- Component:
- 118000 electrical system: software
- Summary:
- "issue: sd card fails to initialise cause: this issue may be caused by the sd micro switch being in the wrong position (i.e. locked) when the sd card is in locked position the head unit may not detect the card."
- Bulletin:
- 6-271NAS
- Component:
- 010000 steering
- Summary:
- Steering rack tie rod adjustment bar locking nuts are to incorrect torque
- Bulletin:
- K286NAS1
- Component:
- 017500 steering:linkages:tie rod assembly
- Summary:
- "situation: an issue has been identified on a limited number of 2016 model year f-type (x152) vehicles where the steering rack tie rod adjustment bar lock nuts are to the incorrect torque specification. action: retailers are required to h
- Bulletin:
- JTB00394NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00443NAS1
- Component:
- 071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
- Summary:
- "situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. cause: this may be caused by an insufficient flow rate of the fuel tank filler pipe."
- Bulletin:
- SSM71869
- Component:
- 353000 equipment:electrical
- Summary:
- "issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as ""no fault found"". cause curr
- Bulletin:
- SSM72206
- Component:
- 110000 electrical system
- Summary:
- "issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
- Bulletin:
- SSM72390
- Component:
- 118000 electrical system: software
- Summary:
- "issue it has been highlighted that it is possible to lock the vehicle with both keys inside. keys are held together by cable ties when delivered to the retailer. cause software error."
- Bulletin:
- SSM72394
- Component:
- 118000 electrical system: software
- Summary:
- "issue: 1. when using the incontrol touch map updater to activate a secure digital (sd) card there have been isolated reports that no on-screen message was displayed to confirm the card activation had been completed successfully. 2. the
- Bulletin:
- SSM72415
- Component:
- 111000 electrical system:battery
- Summary:
- "issue: after using symptom driven diagnostics (sdd) to activate transportation mode on a vehicle, a battery drain may be experienced. cause: when transportation mode is selected, sdd functions correctly and activates transportation mode
- Bulletin:
- SSM72419
- Component:
- 150000 seat belts
- Summary:
- "issue: customer reports that they can hear a creaking/ticking noise while driving coming from the seatbelt in their f-type. cause: in the as-worn condition, the seatbelt webbing can come in contact with the seat material. this condition
- Bulletin:
- 6-248NAS (ISSUE
- Component:
- 060000 engine (pws)
- Summary:
- Address concerns with the correct operation of the ozygen (o2) sensors
- Bulletin:
- JTB00357NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: one or more fo the following issues may be evident when using the smart key: ' engine fails to crank; ' 'smart key not found' message displayed in the instrument cluster; ' vehicle may not unlock / lock when using passive ent
- Bulletin:
- JTB00415NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver
- Bulletin:
- K309NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in th
- Bulletin:
- SSM72498
- Component:
- 200000 wheels
- Summary:
- "issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
- Bulletin:
- JTB00267NAS2
- Component:
- 018000 steering: adaptive steering
- Summary:
- Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
- Bulletin:
- JTB00417NAS3
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
- Bulletin:
- JTB00492NAS1
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Situation: the auto stop/start system may be inoperative.
- Bulletin:
- SSM72293
- Component:
- 353600 equipment:air conditioner
- Summary:
- Issue: customers or technicians may report that the hvac cabin temperature control does not function correctly and is stuck at 22 degrees centigrade or 72 degrees fahrenheit. customer or technician may also see the message 'a/c system in hi
- Bulletin:
- SSM72557
- Component:
- 118000 electrical system: software
- Summary:
- "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module kvm on sdd) with a module part number of: fk7219h440 ae fk7219h440 be fk7219h440 af fk7219h440 bf sdd cannot communicate with the rfa.
- Bulletin:
- SSM72768
- Component:
- 111000 electrical system:battery
- Summary:
- "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
- Bulletin:
- SSM72770
- Component:
- 118000 electrical system: software
- Summary:
- "issue customers have complained that the voice recognition does not recognise their command using the 'say what they see/say a command' function. accents and regional dialects are not being recognised."
- Bulletin:
- SSM72773
- Component:
- 110000 electrical system
- Summary:
- "issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle."
- Bulletin:
- JTB00432NAS3
- Component:
- 350000 equipment
- Summary:
- Vibrations and/or rattles may be evident when listening to entertainment system.
- Bulletin:
- JTB00446NAS3
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is ill
- Bulletin:
- JTB00471NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated, diagnostic trouble code (dtc) p068a-00 stored in the powertrain control module (pcm), and dtc index actions are unable to resolve the concern. cause: this may be d
- Bulletin:
- JTB00472NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine may intermittently fail to start. cause: this may be caused by the battery junction box (bjb) connection not being tightened to correct torque value."
- Bulletin:
- SSM72206
- Component:
- 110000 electrical system
- Summary:
- Kvm component protection time-out is logged
- Bulletin:
- SSM72293
- Component:
- 110000 electrical system
- Summary:
- Hvac cabin temperature control does not function properly
- Bulletin:
- SSM72598
- Component:
- 110000 electrical system
- Summary:
- Touch screen dtc b14ad-96 is displayed
- Bulletin:
- SSM72617
- Component:
- 060000 engine (pws)
- Summary:
- Coolant expansion tank pressure caps leaking
- Bulletin:
- SSM72631
- Component:
- 110000 electrical system
- Summary:
- Battery terminals not fitted correctly during pdi process
- Bulletin:
- SSM72642
- Component:
- 118000 electrical system: software
- Summary:
- Tpms system mis diagnosed
- Bulletin:
- SSM72658
- Component:
- 110000 electrical system
- Summary:
- Difficulty activating telematics
- Bulletin:
- SSM72668
- Component:
- 045000 service brakes, air:disc
- Summary:
- Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
- Bulletin:
- JTB00460NAS1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: the vehicle may lock with both keys in the vehicle when operating the exterior handle. cause: this may be caused by a software issue with the remote function actuator (rfa)."
- Bulletin:
- SSM72591
- Component:
- 110000 electrical system
- Summary:
- "issue. gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. navigation will display 'gps' icon when in
- Bulletin:
- JTB00443NAS2
- Component:
- 071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
- Summary:
- "situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. cause: this may be caused by an insufficient flow rate of the fuel tank filler pipe."
- Bulletin:
- SSM71966
- Component:
- 030000 brakes (pws)
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM72486
- Component:
- 116200 electrical system:ignition:module
- Summary:
- "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm
- Bulletin:
- SSM72503
- Component:
- 110000 electrical system
- Summary:
- "issued dec 2015. issue the telematics module (tcu) cannot be activated at pdi. cause if a vehicle has both a tcu and wi-fi, and if wi-fi is turned on, the pdi process will attempt to use the personal sims card (psim) for connectivity
- Bulletin:
- SSM72508
- Component:
- 110000 electrical system
- Summary:
- "issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
- Bulletin:
- SSM72557
- Component:
- 118000 electrical system: software
- Summary:
- "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae fk72-19h440 - be fk72-19h440 - af fk72-19h440 - bf sdd cannot communicate with
- Bulletin:
- SSM72477
- Component:
- 060000 engine (pws)
- Summary:
- "issue: the customer may observe a mil in the instrument cluster relating to the engine system (check engine light) and one or more codes stored in the pcm relating to heated oxygen sensor (ho2s) in the exhaust system. the code will refer
- Bulletin:
- SSM72482
- Component:
- 118000 electrical system: software
- Summary:
- "issue: when using the incontrol touch map updater, there have been isolated reports of stability concerns during activating or updating the secure digital (sd) card. cause: version 2.2 of the incontrol touch map updater released had th
- Bulletin:
- SSM72486
- Component:
- 110000 electrical system
- Summary:
- "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm).
- Bulletin:
- SSM72779
- Component:
- 118000 electrical system: software
- Summary:
- "issue: various concerns may be experienced when uploading the car configuration file (ccf) to a vehicle,. possible concerns are: the ccf upload fails to complete. car configuration diagnostic trouble codes (dtcs) are stored after the cc
- Bulletin:
- SSM72821
- Component:
- 118000 electrical system: software
- Summary:
- Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. during the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden
- Bulletin:
- SSM72824
- Component:
- 110000 electrical system
- Summary:
- Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
- Bulletin:
- JTB00415NAS4
- Component:
- 060000 engine (pws)
- Summary:
- Situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver exit
- Bulletin:
- K405NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after covering
- Bulletin:
- K410NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
- Bulletin:
- JTB00423NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a 'humming' noise may be evident from the engine when the engine is idling.
- Bulletin:
- JTB00532NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine may experience idle fluctuation during cold start. the engine malfunction indicator lamp (mil) may be illuminated with p050b-93 set in the powertrain control module (pcm).
- Bulletin:
- JTB00537NAS1
- Component:
- 353000 equipment:electrical
- Summary:
- Situation: the buzzing sound may be evident from the tweeter speakers.
- Bulletin:
- 6-329NAS2
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
- Bulletin:
- 6-321NAS2
- Component:
- 350000 equipment
- Summary:
- Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required aft
- Bulletin:
- K410NAS1
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
- Bulletin:
- SSM73035
- Component:
- 046000 service brakes, air:antilock
- Summary:
- Issue: warranty claims are being submitted for abs modulator replacement, when the dtc present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
- Bulletin:
- SSM72557
- Component:
- 110000 electrical system
- Summary:
- When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th
- Bulletin:
- SSM73060
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: the customer may express a concern where a buzzing sound can be heard from the tweeter speakers.
- Bulletin:
- JTB00563NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: on manual transmission-equipped vehicles only, the engine may stall during a transmission downshift, occurring when the driver of the vehicle does not allow the clutch to fully retract during downshifting.
- Bulletin:
- JTB00502NAS2
- Component:
- 162300 structure:body:door
- Summary:
- Situation: vertical scratches may be evident on the door windows.
- Bulletin:
- JTB00380NAS5
- Component:
- 353600 equipment:air conditioner
- Summary:
- Inadequate a/c performance may be experienced with the compressor clutch
- Bulletin:
- JTB00492NAS2
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Auto start-stop may be inoperative
- Bulletin:
- SSM73298
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Tcu fails activation and dtc u2109 flagged
- Bulletin:
- SSM73047
- Component:
- 101100 power train:clutch assembly:pedal/linkage
- Summary:
- Premature clutch wear and poor clutch pedal feel
- Bulletin:
- SSM73310
- Component:
- 110000 electrical system
- Summary:
- Issue: sim card does not latch in sim slot or cannot be read.
- Bulletin:
- SSM72926
- Component:
- 110000 electrical system
- Summary:
- Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Bulletin:
- SSM73549
- Component:
- 110000 electrical system
- Summary:
- Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure ? recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
- Bulletin:
- SSM73298
- Component:
- 110000 electrical system
- Summary:
- Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
- Bulletin:
- JTB00343NAS5
- Component:
- 160000 structure
- Summary:
- Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- JTB00415NAS5
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: t he transmission may default to neutral (n) when the vehicle comes to a stop with auto stop/start active. the gear indicator display may also flash on the instrument cluster and on the transmission control switch (tcs).
- Bulletin:
- SSM73554
- Component:
- 110000 electrical system
- Summary:
- Issue: park distance control (pdc) audio tones inconsistent with visual display.
- Bulletin:
- JTB00573NAS1
- Component:
- 162320 structure:body:door/window:emergency exit
- Summary:
- Situation: when installing the removable rear quarter window to the vehicle, it may be difficult to operate the locking lever.
- Bulletin:
- SSM73543
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
- Bulletin:
- SSM58558
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: submitting a brake noise epqr
- Bulletin:
- JTB00594NAS1
- Component:
- 021000 suspension:front
- Summary:
- A rattle/rubbing noise from the floor console/transmission tunnel may be evident.
- Bulletin:
- JTB00566NAS2
- Component:
- 117000 digital instrument panel
- Summary:
- An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
- Bulletin:
- SSM73520
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
- Bulletin:
- SSM73633
- Component:
- 110000 electrical system
- Summary:
- Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
- Bulletin:
- JTB00492NAS3
- Component:
- 113000 electrical system:starter assembly
- Summary:
- The auto stop/start system may be inoperative.
- Bulletin:
- SSM73661
- Component:
- 120000 exterior lighting
- Summary:
- Issue: a customer may present a vehicle where the rear number plate lamp requires replacing.
- Bulletin:
- SSM73671
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- SSM73671 Attachm
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- JA17TE-09
- Component:
- 020000 suspension
- Summary:
- Temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73700
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
- Bulletin:
- SSM73511
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: jaguar headlining cleaning products
- Bulletin:
- SSM73542
- Component:
- 060000 engine (pws)
- Summary:
- Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
- Bulletin:
- JTB00349NAS2
- Component:
- 060000 engine (pws)
- Summary:
- A clatter/knock/rattle noise may be heard from the engine.
- Bulletin:
- SSM73661
- Component:
- 120000 lighting (pws)
- Summary:
- Issue: a customer may present a vehicle where the rear number plate lamp requires replacing.
- Bulletin:
- SSM73671
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- SSM73671 Attachm
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- JA17TE-09
- Component:
- 118000 electrical system: software
- Summary:
- Temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73700
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
- Bulletin:
- SSM73511
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: jaguar headlining cleaning products
- Bulletin:
- SSM73542
- Component:
- 060000 engine (pws)
- Summary:
- Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
- Bulletin:
- JTB00349NAS2
- Component:
- 060000 engine (pws)
- Summary:
- A clatter/knock/rattle noise may be heard from the engine.
- Bulletin:
- SFCC_14DEC17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- SSM73067
- Component:
- 060000 engine (pws)
- Summary:
- Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
- Bulletin:
- SSM72498
- Component:
- 200000 wheels
- Summary:
- Issue: wheel stud failures (fractures).
- Bulletin:
- SSM73410
- Component:
- 100000 power train
- Summary:
- issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
- Bulletin:
- SSM73384
- Component:
- 100000 power train
- Summary:
- Issue: rear differential oil leak evident from the pinion seal.
- Bulletin:
- SSM73419
- Component:
- 110000 electrical system
- Summary:
- Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
- Bulletin:
- SFCC_08MAR18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Jaguar land rover shop foreman conference call
- Bulletin:
- SFCC-11JAN18 Att
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- A customer may report a check engine light is illuminated on the instrument cluster. the cel may be paired with dtc p2002-00 stored in the pcm for dpf efficiency. should any repairs be made on a vehicle with this issue, please submit an epq
- Bulletin:
- JTB00613NAS2
- Component:
- 160000 structure
- Summary:
- Paint delamination may be evident between the rocker moulding panel and the rear fender.
- Bulletin:
- JTB00606NAS1
- Component:
- 350000 equipment
- Summary:
- The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
- Bulletin:
- SSM73809
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
- Bulletin:
- SSM73814
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer reports that, intermittently, the vehicle will not crank.
- Bulletin:
- SSM73793
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- SSM73824
- Component:
- 111000 electrical system:battery
- Summary:
- Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
- Bulletin:
- SSM73813
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
- Bulletin:
- SSM73813 Attachm
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
- Bulletin:
- SSM72369
- Component:
- 063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
- Summary:
- Issue: customers may report either a ?squeak? noise coming from the rear of the vehicle when the active exhaust valve is requested to open or close.
- Bulletin:
- SFCC_10MAY18_17
- Component:
- 160000 structure
- Summary:
- A customer may report that there is visible damage to the paintwork on the upper rear quarter panel area.
- Bulletin:
- SSM72598
- Component:
- 350000 equipment
- Summary:
- Issue: when diagnosisng the touch screen the dtc b14ad-96 is displayed.
- Bulletin:
- SSM73462
- Component:
- 350000 equipment
- Summary:
- Issue: 1/ when the iphone is connected to bluetooth, the user gets an incoming call. the user will not be able to hear the callers voice. in order to hear the voice the user has to go to the phone screen options and select the vehicle phone
- Bulletin:
- SSM72302
- Component:
- 110000 electrical system
- Summary:
- Issue: b1412-96 being flagged in the gateway module
- Bulletin:
- SSM73798.1
- Component:
- 110000 electrical system
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- JTB00566NAS4
- Component:
- 060000 engine and engine cooling
- Summary:
- An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
- Bulletin:
- SSM73844
- Component:
- 140000 air bags
- Summary:
- In the event that an srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
- Bulletin:
- SSM73850
- Component:
- 110000 electrical system
- Summary:
- Issue: the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with atcm.
- Bulletin:
- SSM73798
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73824
- Component:
- 060000 engine and engine cooling
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73814
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: customer reports that, intermittently, the vehicle will not crank.
- Bulletin:
- SSM73671
- Component:
- 110000 electrical system
- Summary:
- A customer may report one or more of: lack of power, restricted performance displayed on instrument cluster (ic), malfunction indicator light (mil) appears on instrument cluster (ic).
- Bulletin:
- SSM73798
- Component:
- 110000 electrical system
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- JTB00607NAS1
- Component:
- 160000 structure
- Summary:
- Scratches may be visible in the paintwork on the upper rear quarter panels or the rear quarter window frame seals may be damaged.
- Bulletin:
- SSM73888
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73888 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SFCC_14JUN18_10_
- Component:
- 060000 engine and engine cooling
- Summary:
- A customer may experience a coolant leak or engine overheat condition.
- Bulletin:
- SSM73929 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM74000
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Incontrol touch pro phase 4 customer letter
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Sim card activation issues
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- 18c - new face of incontrol touch pro and 18c software improvements
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- A customer may report "hood open" message displays on ip with hood closed.
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 120000 exterior lighting
- Summary:
- A customer may report cracking of the micro headlamp lenses
- Bulletin:
- SSM74054
- Component:
- 110000 electrical system
- Summary:
- Issue: ?sos limited availability? warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit).
- Bulletin:
- SSM74048
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
- Bulletin:
- SSM74023
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
- Bulletin:
- SSM73929
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 060000 engine and engine cooling
- Summary:
- A customer may complain of a coolant leak from the vehicle.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 120000 exterior lighting
- Summary:
- A customer may report micro cracking of the headlamp lenses.
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