2016 INFINITI QX60 HYBRID Recall
- Campaign:
- 16V244000 on 04/25/2016
- Component:
- Air bags: occupant classification system - ocs (front passenger)
- Manufactured:
- 07/17/2013 - 03/30/2016
- Affected:
- 3,296,947
- Defect:
- Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. in these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. as a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Consequence:
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Correction:
- Nissan will notify their owners. chevrolet city express owners will be notified by general motors. dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. interim notices were sent to owners on may 31, 2016. owners will receive a second notice when remedy parts become available. owners may contact nissan customer service at 1-800-867-7669, infiniti customer service at 1-888-833-3216 or chevrolet customer service at 1-800-222-1020.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 INFINITI QX60 HYBRID TSBs (47)
- Bulletin:
- AT15-007E
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- ITB09-059D
- Component:
- 111000 electrical system:battery
- Summary:
- "intelligent key battery voltage check and replacement this bulletin has been superseded by itb15-026. infiniti; signal tech-ii intelligent key battery test and signal check please discard previous versions of this bulletin."
- Bulletin:
- ITB14-011C
- Component:
- 060000 engine (pws)
- Summary:
- "remote engine start not working this bulletin has been amended. changes have been made to items 4 and 13 in the supplemental diagnosis table. no other changes have been made. please discard previous versions of this bulletin. service inf
- Bulletin:
- ITB15-026A
- Component:
- 111000 electrical system:battery
- Summary:
- "infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. changes have been made throughout. please discard previous versions of this bulletin. if you confirm the intelligent key intermittent
- Bulletin:
- ITB12-011F
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- "telematics service information vehicles equipped with factory navigation system this bulletin has been amended. modifications have been made to include qx30. no other changes have been made. please discard all previous versions of th
- Bulletin:
- ITB16-030
- Component:
- 162300 structure:body:door
- Summary:
- "2016 qx60; some automatic back door dtc descriptions are not displayed on consult-iii plus service information the descriptions for automatic back door dtcs in the table below do not display on consult-iii plus (c-iii plus). only the d
- Bulletin:
- ITB16-031
- Component:
- 162300 structure:body:door
- Summary:
- "2016 qx60; automatic back door calibration procedure service information as of the publication date of this bulletin, the automatic back door calibration procedure in the electronic service manual (esm) is incorrect. if for any reason
- Bulletin:
- ITB16-032
- Component:
- 110000 electrical system
- Summary:
- "2016 qx60 and qx60 hybrid; around view monitor mirror camera inoperative if you confirm - either the left or right around view monitor door mirror camera is inoperative. note: the following dtcs may also be present: - u111b (side cam
- Bulletin:
- ITB16-039
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "2014-2016 qx60; doors difficult to close with temperatures below freezing if you confirm: the following incident, or the customer reports this incident: - the vehicle has been setting (not running) in temperatures below 14°f (-10°c) f
- Bulletin:
- ITB12-076c
- Component:
- 162300 structure:body:door
- Summary:
- Power back door calibration this bulletin has been amended. step 15 has been revised. no other changes have been made. please discard previous versions of this bulletin.
- Bulletin:
- ITB17-001
- Component:
- 100000 power train
- Summary:
- 2014 - 2017 qx60; fluid leak caused by transfer assembly right side drive shaft seal this bulletin applies only to awd equipped vehicles. if you confirm fluid is leaking from the right side of the transfer assembly (see figure 1).
- Bulletin:
- ITB17-016
- Component:
- 353000 equipment:electrical
- Summary:
- 2014 - 2016 qx60 occupant classification system retrofit service information the information in this bulletin is provided for customers who have concerns with their occupant classification system (ocs) operation after all campaigns hav
- Bulletin:
- ITB17-031
- Component:
- 020000 suspension
- Summary:
- 2016-2017 qx60 and qx60 hybrid; revised wheel alignment specifications service information for the applied vehicles, some wheel alignment specifications listed in the front suspension (fsu) and rear suspension (rsu) sections of the elec
- Bulletin:
- ITB17-039
- Component:
- 115000 electrical system:fuses and circuit breakers
- Summary:
- Interior lamps inoperative if you confirm the interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). note: if this issue should occur, the outside door handle lamps will al
- Bulletin:
- ITB17-016b
- Component:
- 147100 air bags: occupant classification system ocs
- Summary:
- 2013 jx35 and 2014 - 2016 qx60 occupant classification system retrofit this bulletin has been amended. the claims information section has been revised. no other changes have been made. please discard previous versions of this bulletin.
- Bulletin:
- ITB17-016c
- Component:
- 147100 air bags: occupant classification system ocs
- Summary:
- 2013 jx35 and 2014 - 2016 qx60 occupant classification system retrofit this bulletin has been amended. pages 15 and 17 have been revised. no other changes have been made. please discard all previous versions of this bulletin.
- Bulletin:
- ITB17-042a
- Component:
- 063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
- Summary:
- Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. the applied vehicles and claims information sections have been revised. no other changes have been made. please discard previous version
- Bulletin:
- ITB11-005c
- Component:
- 200000 wheels
- Summary:
- Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
- Bulletin:
- ITB12-011h
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Telematics service information this bulletin applies to vehicles equipped with factory navigation system. this bulletin has been amended. information for several 2018 models has been added. no other changes have been made. please disc
- Bulletin:
- ITB09-015h
- Component:
- 111000 electrical system:battery
- Summary:
- 12 volt battery storage and maintenance for new vehicles in retailer inventory this bulletin has been amended throughout. please discard all previous versions of this bulletin.
- Bulletin:
- ITB16-021a
- Component:
- 162700 structure:body:trunk lid
- Summary:
- Theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened this bulletin has been amended. the applied vehicles and parts information sections have been revised. no other changes have been made. please discard previous ver
- Bulletin:
- ITB17-041
- Component:
- 356000 equipment adaptive
- Summary:
- Voluntary service campaign infiniti; 2g telematics hardware deactivation introduction infiniti is conducting a voluntary service campaign (in the u.s. only) on certain specific 2013-2016 infiniti vehicles equipped with 2g telematics ha
- Bulletin:
- ITB17-042
- Component:
- 042300 service brakes, air:supply:check valve
- Summary:
- Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring if you confirm the mil is on in an applied vehicle with dtc p0456 (evap very sml leak) and - dtc p0456 is not caused by a loose fuel fill cap (refer to itb13-044).
- Bulletin:
- ITB13-052a
- Component:
- 060000 engine (pws)
- Summary:
- Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. please discard previous versions.
- Bulletin:
- ITB16-047
- Component:
- 060000 engine (pws)
- Summary:
- Infiniti; diagnosis information for abs dtc c1130 service information when diagnosing for dtc c1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc c1130 is an abs dtc that indicate
- Bulletin:
- ITB12-076b
- Component:
- 162300 structure:body:door
- Summary:
- Power back door calibration the applied vehicles in this bulletin have been amended. no other charges have been made. please discard previous versions of this bulletin.
- Bulletin:
- ITB17-007
- Component:
- 356000 equipment adaptive
- Summary:
- Client satisfaction initiative 2g telematics hardware replacement this bulletin applies to vehcile equipped with navigation systems only. service information on february 26, 2016 infiniti announced that it was sending a reminder noti
- Bulletin:
- ITB12-011g
- Component:
- 356000 equipment adaptive
- Summary:
- Telematics service information this bulletin has been amended. modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. no other changes have been made. please discard all previous versions of this bulletin.
- Bulletin:
- ITB13-035b
- Component:
- 356000 equipment adaptive
- Summary:
- Cvt fluid level check service information this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard all previous versions of this bulletin.
- Bulletin:
- ITB00-024g
- Component:
- 030000 brakes (pws)
- Summary:
- Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
- Bulletin:
- ITB09-039e
- Component:
- 131000 visibility:windshield
- Summary:
- Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
- Bulletin:
- ITB12-011i
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. this bulletin has been amended. changes have been made throughout. you must read the entire bulletin to understand all
- Bulletin:
- ITB17-009a
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
- Bulletin:
- ITB12-011j
- Component:
- 110000 electrical system
- Summary:
- Telematics service information this bulletin has been amended. a correction was made to the service procedure on page 15. no other changes were made. please discard previous versions of this bulletin.
- Bulletin:
- ITB18-003
- Component:
- 355100 equipment:other:labels
- Summary:
- Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
- Bulletin:
- ITB13-052b
- Component:
- 060000 engine (pws)
- Summary:
- Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. no other changes were made. please discard previous versions of this bulletin.
- Bulletin:
- IPSB17-130
- Component:
- 350000 equipment
- Summary:
- Dbs enhancement: custom vin campaign report infiniti is pleased to announce the availability of a new dbs enhancement to the service > campaign screen: custom vin campaign report. the tool identifies open campaigns on a customized vin li
- Bulletin:
- ITB03-051L
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamp fogging this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
- Bulletin:
- ITB11-005d
- Component:
- 200000 wheels
- Summary:
- Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
- Bulletin:
- ITB12-011k
- Component:
- 118000 electrical system: software
- Summary:
- Telematics service information this bulletin has been amended. changes have been made throughout. it is necessary to read the revised procedure(s) in entirety to properly perform the action(s). please discard previous versions of this bu
- Bulletin:
- ITB13-035c
- Component:
- 100000 power train
- Summary:
- Cvt fluid level check service information this bulletin has been amended. the applied vehicles and service information sections have been revised. no other changes have been made. please discard all previous versions of this bulletin.
- Bulletin:
- ITB13-044f
- Component:
- 070000 fuel system, gasoline
- Summary:
- All model year 2012 and newer infiniti vehicles; evap leak dtc p0442, p0455, p0456 information this bulletin has been amended. the publication date has been revised to include the latest models and model years, and the service procedure
- Bulletin:
- Revision 1-IEVAP
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin the announcement from march 21, 2017 has been revised to include: o clarification that the refueling concern is extremely ha
- Bulletin:
- Revision 1-NEVAP
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin. the announcement from march 21, 2017 has been revised to include: - clarification that the refueling concern is extremely h
- Bulletin:
- IPSB18-218 Retai
- Component:
- 350000 equipment
- Summary:
- Dbs enhancement: retailed vehicle open campaign report infiniti announced the availability of a new dbs enhancement tool to the service > campaign screen: retailed vehicle open campaign report on july 9, 2018, which identifies owner cont
- Bulletin:
- ITB12-011l
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. this bulletin has been amended to add a required actions by model and year table on page 2, a check off sheet on page 21 an
- Bulletin:
- ITB12-072d
- Component:
- 110000 electrical system
- Summary:
- 2013 jx35, 2014-2019 qx60, 2014-2017 qx60 hybrid; vibration and/or noise when making low speed turns this bulletin applies only to vehicles equipped with awd (all-wheel drive). this bulletin has been amended. the applied vehicles sect
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