2016 INFINITI QX60 Recall

Campaign:
16V244000 on 04/25/2016
Component:
Air bags: occupant classification system - ocs (front passenger)
Manufactured:
05/15/2013 - 03/31/2016
Affected:
3,296,947
Defect:
Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. in these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. as a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Correction:
Nissan will notify their owners. chevrolet city express owners will be notified by general motors. dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. interim notices were sent to owners on may 31, 2016. owners will receive a second notice when remedy parts become available. owners may contact nissan customer service at 1-800-867-7669, infiniti customer service at 1-888-833-3216 or chevrolet customer service at 1-800-222-1020.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2016 INFINITI QX60 TSBs (72)

Bulletin:
ITB13-055A
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
AT14-017B
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
AT15-007E
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
PC454
Component:
355200 equipment:other:owners/service/other manual
Summary:
"on february 26th, infiniti announced that it was sending a reminder notification to clients affected by at&t's planned discontinuation of the 2g cellular network. in late summer 2016, infiniti plans to provide further information to affect
Bulletin:
REVISION1-PC454
Component:
350000 equipment
Summary:
"this announcement has been revised to clarify this activity is not an official stop sale. retailers may sell vehicles that have not been upgraded. please refer to additional q&a supplied in this document. please discard earlier versions of
Bulletin:
R1621 2016 QX60
Component:
110000 electrical system
Summary:
"rear o2 sensor voluntary emissions recall campaign infiniti is conducting a voluntary emissions recall campaign to update the electronic control module (ecm) software on certain model year 2015-16 infiniti qx60 vehicles. under certain con
Bulletin:
ITB09-059D
Component:
111000 electrical system:battery
Summary:
"intelligent key battery voltage check and replacement this bulletin has been superseded by itb15-026. infiniti; signal tech-ii intelligent key battery test and signal check please discard previous versions of this bulletin."
Bulletin:
ITB14-011C
Component:
060000 engine (pws)
Summary:
"remote engine start not working this bulletin has been amended. changes have been made to items 4 and 13 in the supplemental diagnosis table. no other changes have been made. please discard previous versions of this bulletin. service inf
Bulletin:
ITB15-026A
Component:
111000 electrical system:battery
Summary:
"infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. changes have been made throughout. please discard previous versions of this bulletin. if you confirm the intelligent key intermittent
Bulletin:
ITB16-027
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
"voluntary emissions recall campaign 2015-2016 qx60 ecm reprogramming introduction infiniti is conducting a voluntary emission recall campaign on certain model year 2015-2016 qx60 vehicles. infiniti has discovered that these vehicles are
Bulletin:
ITB12-011F
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
"telematics service information vehicles equipped with factory navigation system this bulletin has been amended. modifications have been made to include qx30. no other changes have been made. please discard all previous versions of th
Bulletin:
ITB16-028
Component:
110000 electrical system
Summary:
"2016 qx60 lane camera aiming service information the electronic service manual (esm) pages for lane camera aiming in the das section have been updated/amended. until the updated service manuals are made available, please refer to the
Bulletin:
ITB16-030
Component:
162300 structure:body:door
Summary:
"2016 qx60; some automatic back door dtc descriptions are not displayed on consult-iii plus service information the descriptions for automatic back door dtcs in the table below do not display on consult-iii plus (c-iii plus). only the d
Bulletin:
ITB16-031
Component:
162300 structure:body:door
Summary:
"2016 qx60; automatic back door calibration procedure service information as of the publication date of this bulletin, the automatic back door calibration procedure in the electronic service manual (esm) is incorrect. if for any reason
Bulletin:
ITB16-032
Component:
110000 electrical system
Summary:
"2016 qx60 and qx60 hybrid; around view monitor mirror camera inoperative if you confirm - either the left or right around view monitor door mirror camera is inoperative. note: the following dtcs may also be present: - u111b (side cam
Bulletin:
ITB16-039
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"2014-2016 qx60; doors difficult to close with temperatures below freezing if you confirm: the following incident, or the customer reports this incident: - the vehicle has been setting (not running) in temperatures below 14°f (-10°c) f
Bulletin:
ITB12-076c
Component:
162300 structure:body:door
Summary:
Power back door calibration this bulletin has been amended. step 15 has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB17-001
Component:
100000 power train
Summary:
2014 - 2017 qx60; fluid leak caused by transfer assembly right side drive shaft seal this bulletin applies only to awd equipped vehicles. if you confirm fluid is leaking from the right side of the transfer assembly (see figure 1).
Bulletin:
ITB17-002
Component:
060000 engine (pws)
Summary:
Infiniti; oil leaking around timing control solenoid valve this bulletin does not apply to hybrid vehicles. if you confirm engine oil is leaking from a valve timing control solenoid valve. and the valve timing control solenoid valv
Bulletin:
REVISION 2-PC451
Component:
353000 equipment:electrical
Summary:
2g telematics hardware replacement client satisfaction initiative the announcement from november 3, 2016 has been revised to include: - 283b0-3ja6a is the part number being used for all vehicles, except q50 o this part supersedes the p
Bulletin:
REVISION 3-PC451
Component:
353000 equipment:electrical
Summary:
2g telematics hardware replacement client satisfaction initiative the announcement from january 3, 2017 has been revised to include: - campaign repair bulletin, itb17-007 has been developed and is now available on nnanet, and asist. pl
Bulletin:
ITB15-012g
Component:
060000 engine (pws)
Summary:
2013 jx35 and 2014 - 2017 qx60; cvt judder and dtc p17f0 or p17f1 stored this bulletin applies only to vehciles equipped with a 6 cylinder engine. this bulletin has been amended to add model years to the applied vehicles and change th
Bulletin:
ITB16-035a
Component:
060000 engine (pws)
Summary:
2015-2017 qx60; enhanced diagnostic logic for cvt this bulletin applies only to vehicles equipped with a 6 cylinder engine. this bulletin has been amended to add 2017 model year and add part numbers to table a. no other changes have b
Bulletin:
ITB17-016
Component:
353000 equipment:electrical
Summary:
2014 - 2016 qx60 occupant classification system retrofit service information the information in this bulletin is provided for customers who have concerns with their occupant classification system (ocs) operation after all campaigns hav
Bulletin:
ITB17-026
Component:
071100 fuel system, gasoline:storage:tank assembly
Summary:
Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). important: make sure this incident has been duplicated at a gas station by deale
Bulletin:
ITB13-055b
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Cvt / tcm calibration data "write" procedure this bulletin has been amended. applied vehicles has been updated. service information has been amended. a repair table has been added. procedural steps have been added to service procedure. d
Bulletin:
ITB15-010c
Component:
100000 power train
Summary:
Infiniti; procedure to clean cvt transmission fluid coolers this bulletin has been amended. the applied vehicles section has been revised. please discard previous versions of this bulletin.
Bulletin:
ITB17-002a
Component:
060000 engine (pws)
Summary:
Infiniti; oil leaking around valve timing control solenoid valve this bulletin does not apply to hybrid vehicles. this bulletin has been amended. the title has been changed. the parts information and claims information sections have b
Bulletin:
ITB17-031
Component:
020000 suspension
Summary:
2016-2017 qx60 and qx60 hybrid; revised wheel alignment specifications service information for the applied vehicles, some wheel alignment specifications listed in the front suspension (fsu) and rear suspension (rsu) sections of the elec
Bulletin:
ITB17-039
Component:
115000 electrical system:fuses and circuit breakers
Summary:
Interior lamps inoperative if you confirm the interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). note: if this issue should occur, the outside door handle lamps will al
Bulletin:
ITB17-002b
Component:
060000 engine (pws)
Summary:
Infiniti; oil leaking around valve timing control solenoid valve this bulletin has been amended. the parts information section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB17-016b
Component:
147100 air bags: occupant classification system ocs
Summary:
2013 jx35 and 2014 - 2016 qx60 occupant classification system retrofit this bulletin has been amended. the claims information section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB17-016c
Component:
147100 air bags: occupant classification system ocs
Summary:
2013 jx35 and 2014 - 2016 qx60 occupant classification system retrofit this bulletin has been amended. pages 15 and 17 have been revised. no other changes have been made. please discard all previous versions of this bulletin.
Bulletin:
ITB17-042a
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. the applied vehicles and claims information sections have been revised. no other changes have been made. please discard previous version
Bulletin:
ITB17-046
Component:
355200 equipment:other:owners/service/other manual
Summary:
Dtc p0036 diagnostic information service information the electronic service manual (esm) information for dtc p0036 may be inaccurate or incomplete for the applied vehicles. if an applied vehicle stores a dtc p0036, follow diagnostic pr
Bulletin:
ITB11-005c
Component:
200000 wheels
Summary:
Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB12-011h
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies to vehicles equipped with factory navigation system. this bulletin has been amended. information for several 2018 models has been added. no other changes have been made. please disc
Bulletin:
ITB17-048
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
2013 jx35 and 2014 - 2017 qx60; radiator shroud and cooling fan assembly replacement procedure service information when replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air
Bulletin:
ITB09-015h
Component:
111000 electrical system:battery
Summary:
12 volt battery storage and maintenance for new vehicles in retailer inventory this bulletin has been amended throughout. please discard all previous versions of this bulletin.
Bulletin:
ITB14-053a
Component:
356000 equipment adaptive
Summary:
Thunk sound on first few accelerations of the day this bulletin has been amended. changes have been made throughout. please discard previous versions of this bulletin.
Bulletin:
ITB16-021a
Component:
162700 structure:body:trunk lid
Summary:
Theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened this bulletin has been amended. the applied vehicles and parts information sections have been revised. no other changes have been made. please discard previous ver
Bulletin:
ITB17-041
Component:
356000 equipment adaptive
Summary:
Voluntary service campaign infiniti; 2g telematics hardware deactivation introduction infiniti is conducting a voluntary service campaign (in the u.s. only) on certain specific 2013-2016 infiniti vehicles equipped with 2g telematics ha
Bulletin:
ITB17-042
Component:
042300 service brakes, air:supply:check valve
Summary:
Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring if you confirm the mil is on in an applied vehicle with dtc p0456 (evap very sml leak) and - dtc p0456 is not caused by a loose fuel fill cap (refer to itb13-044).
Bulletin:
ITB13-052a
Component:
060000 engine (pws)
Summary:
Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. please discard previous versions.
Bulletin:
ITB16-047
Component:
060000 engine (pws)
Summary:
Infiniti; diagnosis information for abs dtc c1130 service information when diagnosing for dtc c1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc c1130 is an abs dtc that indicate
Bulletin:
REVISION 1-PC451
Component:
356000 equipment adaptive
Summary:
2g telematics hardware replacement client satisfaction initiative the announcement from september 2, 2016 has been revised to include: - the telematics upgrade for 2014-15 q50 is now available. the procedure and part information has bee
Bulletin:
ITB12-076b
Component:
162300 structure:body:door
Summary:
Power back door calibration the applied vehicles in this bulletin have been amended. no other charges have been made. please discard previous versions of this bulletin.
Bulletin:
ITB17-007
Component:
356000 equipment adaptive
Summary:
Client satisfaction initiative 2g telematics hardware replacement this bulletin applies to vehcile equipped with navigation systems only. service information on february 26, 2016 infiniti announced that it was sending a reminder noti
Bulletin:
P7331
Component:
110000 electrical system
Summary:
Disabling the 2g tcu voluntary service campaign ***** campaign summary ***** infiniti is conducting a voluntary service campaign to disable (turn off) the 2g telematics control unit (?2g tcu?). the subject qx56/qx80, jx35/qx60, m37/m56/
Bulletin:
ITB12-011g
Component:
356000 equipment adaptive
Summary:
Telematics service information this bulletin has been amended. modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. no other changes have been made. please discard all previous versions of this bulletin.
Bulletin:
ITB13-035b
Component:
356000 equipment adaptive
Summary:
Cvt fluid level check service information this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard all previous versions of this bulletin.
Bulletin:
ITB00-024g
Component:
030000 brakes (pws)
Summary:
Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
Bulletin:
ITB09-039e
Component:
131000 visibility:windshield
Summary:
Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
Bulletin:
ITB12-011i
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. this bulletin has been amended. changes have been made throughout. you must read the entire bulletin to understand all
Bulletin:
ITB17-009a
Component:
132000 visibility:glass, side/rear
Summary:
Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
Bulletin:
ITB12-011j
Component:
110000 electrical system
Summary:
Telematics service information this bulletin has been amended. a correction was made to the service procedure on page 15. no other changes were made. please discard previous versions of this bulletin.
Bulletin:
ITB18-003
Component:
355100 equipment:other:labels
Summary:
Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
Bulletin:
ITB18-006
Component:
110000 electrical system
Summary:
2016-2017 qx60; vdc warning lamp on with dtc c1116 stored this bulletin applies only to vehicles not equipped with intelligent cruise control. if you confirm a current or past customer concern of the vehicle dynamic control (vdc) war
Bulletin:
ITB13-052b
Component:
060000 engine (pws)
Summary:
Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. no other changes were made. please discard previous versions of this bulletin.
Bulletin:
IPSB17-130
Component:
350000 equipment
Summary:
Dbs enhancement: custom vin campaign report infiniti is pleased to announce the availability of a new dbs enhancement to the service > campaign screen: custom vin campaign report. the tool identifies open campaigns on a customized vin li
Bulletin:
ITB03-051L
Component:
121000 exterior lighting:headlights
Summary:
Headlamp fogging this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB11-005d
Component:
200000 wheels
Summary:
Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB12-011k
Component:
118000 electrical system: software
Summary:
Telematics service information this bulletin has been amended. changes have been made throughout. it is necessary to read the revised procedure(s) in entirety to properly perform the action(s). please discard previous versions of this bu
Bulletin:
ITB13-035c
Component:
100000 power train
Summary:
Cvt fluid level check service information this bulletin has been amended. the applied vehicles and service information sections have been revised. no other changes have been made. please discard all previous versions of this bulletin.
Bulletin:
ITB13-044f
Component:
070000 fuel system, gasoline
Summary:
All model year 2012 and newer infiniti vehicles; evap leak dtc p0442, p0455, p0456 information this bulletin has been amended. the publication date has been revised to include the latest models and model years, and the service procedure
Bulletin:
ITB17-026a
Component:
070000 fuel system, gasoline
Summary:
Infiniti; fuel tank is extremely difficult to fill if customer reports: customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
Bulletin:
ITB18-026
Component:
100000 power train
Summary:
Cvt fluid level quick check gauge service information special tool cvt8 oil level quick check gauge (j-51155) is now available. each retailer has been shipped one of these tools. additional tools can be obtained from tech?mate at 1-80
Bulletin:
Revision 1-IEVAP
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin the announcement from march 21, 2017 has been revised to include: o clarification that the refueling concern is extremely ha
Bulletin:
Revision 1-NEVAP
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin. the announcement from march 21, 2017 has been revised to include: - clarification that the refueling concern is extremely h
Bulletin:
IPSB18-218 Retai
Component:
350000 equipment
Summary:
Dbs enhancement: retailed vehicle open campaign report infiniti announced the availability of a new dbs enhancement tool to the service > campaign screen: retailed vehicle open campaign report on july 9, 2018, which identifies owner cont
Bulletin:
ITB12-011l
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. this bulletin has been amended to add a required actions by model and year table on page 2, a check off sheet on page 21 an
Bulletin:
ITB12-072d
Component:
110000 electrical system
Summary:
2013 jx35, 2014-2019 qx60, 2014-2017 qx60 hybrid; vibration and/or noise when making low speed turns this bulletin applies only to vehicles equipped with awd (all-wheel drive). this bulletin has been amended. the applied vehicles sect

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