2016 GILLIG LOW FLOOR Recalls (17)
- Campaign:
- 16V320000 on 05/17/2016
- Component:
- Visibility:glass, side/rear
- Manufactured:
- 03/02/2016 - 04/20/2016
- Affected:
- 34
- Defect:
- Gillig llc (gillig) is recalling certain 2016 low floor vehicles manufactured march 3, 2016, to april 21, 2016. the driver's side window on the affected vehicles may block too much light, thereby decreasing the driver's visibility. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 205, "glazing materials."
- Consequence:
- Reduced driver's visibility can increase the risk of a crash.
- Correction:
- Gillig will notify owners, and dealers will install compliant driver's windows, free of charge. the recall began on june 20, 2016. owners may contact gillig customer service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V451000 on 06/20/2016
- Component:
- Exterior lighting:brake lights
- Manufactured:
- 03/05/2012 - 06/06/2016
- Affected:
- 112
- Defect:
- Gillig llc (gillig) is recalling certain model year 2012-2016 lowfloor diesel-electric hybrid vehicles manufactured march 6, 2012, to june 7, 2016. the affected vehicles are equipped with stop lamp activation that may inadvertently flash the rear brake lights. as such, these vehicles do not comply with the requirements of federal motor vehicle safety standard (fmvss) no. 108, "lamps, reflective devices, and assoc. equipment."
- Consequence:
- Flashing brake lights may cause confusion to other drivers, increasing the risk of a crash.
- Correction:
- Gillig will notify owners, and dealers will install a new software update, free of charge. the recall began on july 2016. owners may contact gillig customer service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V662000 on 09/13/2016
- Component:
- Service brakes, air:supply:hoses, lines/piping, and fittings
- Manufactured:
- 11/19/2014 - 02/10/2016
- Affected:
- 34
- Defect:
- Gillig llc (gillig) is recalling certain model year 2014-2016 gillig 29-foot low floor transit buses manufactured november 20, 2014, to february 11, 2016. these buses, equipped with disc brakes, have rear brake hoses that can rub chassis components and fray.
- Consequence:
- A frayed hose may leak air, causing the rear brake(s) to lock up unexpectedly, or fail to operate when the brakes are applied. either scenario increases the risk of a crash.
- Correction:
- Gillig will provide fleets new rear brake hoses, fittings, clamps, and hardware along with instructions on how to reorient the hoses using the new fittings, and reimburse them for their labor, free of charge. the recall began on september 29, 2016. owners may contact gillig customer service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V701000 on 09/28/2016
- Component:
- Power train:axle assembly
- Manufactured:
- 05/25/2016 - 09/25/2016
- Affected:
- 143
- Defect:
- Gillig llc (gillig) is recalling certain model year 2016 low floor transit buses manufactured may 26, 2016, to september 26, 2016. the affected buses have axles that may have insufficient grease at the wheel ends, possibly resulting in bearing failure.
- Consequence:
- Bearing failure may increase the risk of a crash.
- Correction:
- Gillig service centers or the fleet services for the bus owners will inspect the wheel bearings and add grease as necessary, free of charge. the recall began on october 5, 2016. owners may contact gillig customer service at 1-800-735-1500. note: gillig is advising that vehicles with the affected axles are removed from operation until the recall has been remedied.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V931000 on 12/22/2016
- Component:
- Fuel system, other
- Manufactured:
- 08/31/2015 - 12/04/2016
- Affected:
- 451
- Defect:
- Gillig llc (gillig) is recalling certain model year 2015-2016 low floor compressed natural gas (cng) transit buses manufactured september 1, 2015, to december 5, 2016, equipped with amerex safetynet fire suppression system panel/controller units. these buses have gas detection electronics that may be disabled without providing the operator with a warning of a system malfunction. affected display panel/controller units were also provided as replacement parts for warranty claims, part numbers 16389, 24109, 24918, 24926 and 24927.
- Consequence:
- If not corrected, the fire suppression systems on certain cng-powered buses may fail to indicate the presence of a natural gas (methane) leak. in such cases, the driver will not receive a fault code indicating that the gas detection electronics have been disabled. this may increase the risk of asphyxiation, fire, or explosion.
- Correction:
- Gillig will notify owners, and amerex representatives will replace the operator display panel/controllers, free of charge. the recall began january 20, 2017. owners may contact gillig customer service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V099000 on 02/15/2017
- Component:
- Exterior lighting:turn signal
- Manufactured:
- 08/03/2016 - 02/01/2017
- Affected:
- 2,787
- Defect:
- Gillig, llc (gillig) is recalling certain 2016-2017 low floor transit buses. these vehicles have front led turn signals with integrated side reflex reflectors that may not be sufficiently visible to other drivers or pedestrians. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
- Consequence:
- A bus that has reduced visibility to other drivers or pedestrians has an increased risk of a crash.
- Correction:
- Gillig will notify owners and will replace the led turn signal/reflector units, free of charge. the recall is expected to begin march 31, 2017. owners may contact gillig customer service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V156000 on 03/09/2017
- Component:
- Visibility/wiper
- Manufactured:
- 05/01/2016 - 03/05/2017
- Affected:
- 2,732
- Defect:
- Gillig llc (gillig) is recalling certain 2016-2017 low floor transit buses. the affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.
- Consequence:
- A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.
- Correction:
- Gillig will notify owners, and dealers will replace the affected wiper arms, free of charge. the recall began on march 31, 2017. owners may contact gillig customer service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V263000 on 04/20/2017
- Component:
- Suspension
- Manufactured:
- 12/14/2015 - 12/04/2016
- Affected:
- 2,604
- Defect:
- Gillig llc (gillig) is recalling certain 2015-2016 low floor transit buses equipped with norgren-brand suspension kneeling modules. the suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the vehicle's suspension height.
- Consequence:
- An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. a loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
- Correction:
- Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. a snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. the recall began on june 2, 2017. owners may contact gillig customer service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V519000 on 08/23/2017
- Component:
- Seat belts
- Manufactured:
- 12/18/2016 - 08/21/2017
- Affected:
- 3,432
- Defect:
- Gillig llc (gillig) is recalling certain 2017-2018 low floor transit buses, equipped with recaro commercial bus driver seats. in the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
- Consequence:
- If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
- Correction:
- Gillig will notify owners and work with the supplier to replace the buckles, free of charge. the recall began on october 4, 2017. owners may contact adient-recaro at 1-248-484-3250 or gillig service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V519000 on 08/23/2017
- Component:
- Seat belts:front:buckle assembly
- Manufactured:
- 12/18/2016 - 08/21/2017
- Affected:
- 3,432
- Defect:
- Gillig llc (gillig) is recalling certain 2017-2018 low floor transit buses, equipped with recaro commercial bus driver seats. in the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
- Consequence:
- If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
- Correction:
- Gillig will notify owners and work with the supplier to replace the buckles, free of charge. the recall began on october 4, 2017. owners may contact adient-recaro at 1-248-484-3250 or gillig service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V559000 on 09/11/2017
- Component:
- Steering:hydraulic power assist system
- Manufactured:
- 10/14/2013 - 12/20/2016
- Affected:
- 108
- Defect:
- Gillig llc (gillig) is recalling certain 2013-2016 hybrid and all electric low floor buses with electro-hydraulic power steering assist. the coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
- Consequence:
- A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
- Correction:
- Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. the recall began on october 24, 2017. owners may contact gillig customer service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V559000 on 09/11/2017
- Component:
- Steering:electric power assist system
- Manufactured:
- 10/14/2013 - 12/20/2016
- Affected:
- 108
- Defect:
- Gillig llc (gillig) is recalling certain 2013-2016 hybrid and all electric low floor buses with electro-hydraulic power steering assist. the coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
- Consequence:
- A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
- Correction:
- Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. the recall began on october 24, 2017. owners may contact gillig customer service at 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V418000 on 06/21/2018
- Component:
- Exterior lighting:turn signal
- Manufactured:
- 09/16/2001 - 06/04/2018
- Affected:
- 25,579
- Defect:
- Gillig llc (gillig) is recalling certain 2001-2018 gillig low floor transit buses. the turn signals may flash slowly, reducing their visibility to other drivers. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
- Consequence:
- The reduced visibility of the turn signals can increase the risk of a crash.
- Correction:
- Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. the recall began on august 2, 2018. owners may contact gillig customer service at 1-510-264-5073 or 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V418000 on 06/21/2018
- Component:
- Exterior lighting:turn signal:flasher unit
- Manufactured:
- 09/16/2001 - 06/04/2018
- Affected:
- 25,579
- Defect:
- Gillig llc (gillig) is recalling certain 2001-2018 gillig low floor transit buses. the turn signals may flash slowly, reducing their visibility to other drivers. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
- Consequence:
- The reduced visibility of the turn signals can increase the risk of a crash.
- Correction:
- Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. the recall began on august 2, 2018. owners may contact gillig customer service at 1-510-264-5073 or 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V511000 on 08/08/2018
- Component:
- Exterior lighting:turn signal
- Manufactured:
- 01/08/2012 - 01/22/2018
- Affected:
- 178
- Defect:
- Gillig llc (gillig) is recalling certain 2012-2018 gillig low floor vehicles. the front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
- Consequence:
- The mismatched flashing may confuse other drivers, increasing the risk of a crash.
- Correction:
- Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. the recall began august 30, 2018. owners may contact gillig customer service at 1-510-264-5073 or 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V789000 on 11/13/2018
- Component:
- Service brakes, air
- Manufactured:
- 01/16/2013 - 11/05/2018
- Affected:
- 4,469
- Defect:
- Gillig llc (gillig) is recalling certain 2013-2018 gillig low floor transit buses equipped with disk brakes. the spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
- Consequence:
- Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. either condition may increase the risk of a crash.
- Correction:
- Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. the recall is expected to begin november 30, 2018. owners may contact gillig customer service at 1-510-264-5073 or 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V789000 on 11/13/2018
- Component:
- Parking brake:conventional:air
- Manufactured:
- 01/16/2013 - 11/05/2018
- Affected:
- 4,469
- Defect:
- Gillig llc (gillig) is recalling certain 2013-2018 gillig low floor transit buses equipped with disk brakes. the spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
- Consequence:
- Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. either condition may increase the risk of a crash.
- Correction:
- Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. the recall is expected to begin november 30, 2018. owners may contact gillig customer service at 1-510-264-5073 or 1-800-735-1500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 GILLIG LOW FLOOR TSBs (18)
- Bulletin:
- FS-2013-01
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This field service bulletin provides instructions for ordering warranty parts, filing warranty claims and returning warranty parts.
- Bulletin:
- FS-2013-02
- Component:
- 140000 air bags
- Summary:
- This field service bulletin applies to all low floor buses. it provides instructions for adjusting the front air bags after an alignment or for ride adjustment needs.
- Bulletin:
- FS-2014-01
- Component:
- 110000 electrical system
- Summary:
- This field service bulletin applies to all low floor buses with luminator or twin vision destination signs. it alerts owners of an operational warning issued by the supplier against utilizing the usb port on their destination sign to charge
- Bulletin:
- FS-2014-02
- Component:
- 062300 engine and engine cooling:cooling system:hose
- Summary:
- This field service bulletin applies to all low floor buses with aeroquip fc-300 coolant hoses. eaton aeroquip has recently determined that newer coolants containing oat (organic acid technology) are not compatible with their fc300 hose mate
- Bulletin:
- FS-2015-02
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This field service bulletin applies to all low floor buses. it advises on the necessity of maintaining proper ride height and provides current inspection and adjustment procedures.
- Bulletin:
- FS-2016-01
- Component:
- 350000 equipment
- Summary:
- This field service bulletin applies to all low floor buses with skf air dryers. it warns against the use of non-skf cartridges in skf air dryers and recommends only using genuine skf cartridges.
- Bulletin:
- FS-2016-02
- Component:
- 353600 equipment:air conditioner
- Summary:
- This field service bulletin applies to all non-hybrid low floor buses with 480 volt hvac systems. it advises installation of a lockout mechanism for the battery disconnect system. details are provided on how to obtain a lockout padlock from
- Bulletin:
- FS-2016-03
- Component:
- 114000 electrical system:wiring
- Summary:
- This field service bulletin provides instructions regarding installation of a new wiring harness and motor (if necessary) to prevent the occurance of front windshield wipers that will not 'park' properly after operation.
- Bulletin:
- FS-2016-04
- Component:
- 092100 fuel system, other:delivery:fuel pump
- Summary:
- This field service bulletin modifies and clarifies the coolant fill procedure on all bae hybrid buses.
- Bulletin:
- FS-2016-05
- Component:
- 350000 equipment
- Summary:
- This field service bulletin provides new information from borg warner (delco) revising the maintenance procedure for starter b+ cable maintenance and torque values.
- Bulletin:
- FS-2016-06
- Component:
- 010000 steering
- Summary:
- Gillig has received reports of partial cracking in the steering gear mounting plate in some low floor buses. we are now requesting that owners of all low floor buses from model year 1997 through june, 2015 inspect the steering gear mounting
- Bulletin:
- FS-2017-03
- Component:
- 020000 suspension
- Summary:
- This field service bulletin is informing vehicle owners and aftermarket part purchasers that neway®, a saf-holland® division, has identified some suspension installation and monitoring issues on the adlsd-120 suspension used on 29' gillig b
- Bulletin:
- FS-2017-04
- Component:
- 092200 fuel system, other:delivery:hoses, lines/piping, and fittings
- Summary:
- This field service bulletin is informing vehicle owners and aftermarket part purchasers that the pressure relief device (prd) vent tube caps on agility cng systems are important to maintain to help prevent moisture and/or debris from causin
- Bulletin:
- FS-2016-06
- Component:
- 010000 steering
- Summary:
- Gillig has received reports of partial cracking in the steering gear mounting plate in some low floor buses. we are now requesting that owners of all low floor buses from model year 1997 through june, 2015 inspect the steering gear mounting
- Bulletin:
- Upgrade_Letter
- Component:
- 016000 steering:electric power assist system
- Summary:
- This field service bulletin informs vehicle owners and aftermarket part purchasers that gillig will be sending them parts and service instructions to upgrade the electric power steering pump systems on certain bae hybrid low floor buses. th
- Bulletin:
- FS-2017-05
- Component:
- 356000 equipment adaptive
- Summary:
- This field service bulletin is instructing vehicle owners and aftermarket part purchasers to remove the "duck bill" valves in the rear run box to prevent water intrapment, which can contribute to corrosion of some components. owners are ask
- Bulletin:
- FS-2018-01
- Component:
- 010000 steering
- Summary:
- It was found that an earlier bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.
- Bulletin:
- FS-2018-02
- Component:
- 010000 steering
- Summary:
- A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.
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