2016 FORD ESCAPE Recall
- Campaign:
- 17V398000 on 06/27/2017
- Component:
- Air bags:knee bolster
- Manufactured:
- 12/17/2015 - 12/17/2015
- Affected:
- 3
- Defect:
- Ford motor company (ford) is recalling certain 2016 ford escape vehicles. the driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
- Consequence:
- In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
- Correction:
- Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. the recall began on august 8, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17c11.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 FORD ESCAPE TSBs (106)
- Bulletin:
- SB45261
- Component:
- 350000 equipment
- Summary:
- Ford: when attempting to eject compact disc (cd) from player the cd gets stuck. misalignment of player to instrument panel may be possible cause *cn
- Bulletin:
- SB45268
- Component:
- 111000 electrical system:battery
- Summary:
- Ford: some escape vehicles may experience a dead battery or a no start condition due to a possible cluster reset *cn
- Bulletin:
- ASI-45207
- Component:
- 350000 equipment
- Summary:
- Ford/lincoln: some vehicles are experiencing malfunction of sync 3 accessory interface protocol module (apim) diagnostic code u3000 or b108e. model 2016 escape. mkc. *pe
- Bulletin:
- ASI-45225
- Component:
- 190000 tires
- Summary:
- Lincoln/ford: some vehicles will experience tire vibration and possible flat spotting. vehicle needs to be checked and driven, by workshop tech, approximately 15 miles for diagnosis of vibrations and flat spotting. model 2013-16 escape,
- Bulletin:
- ASI-45239
- Component:
- 102000 power train:manual transmission
- Summary:
- Ford: some vehicles transmission will experience, after a cold soak or an extended period with engine off, a 2-3 shift hesitation due to possible hydraulic circuit drain. model 2013-16 various vehicles. *pe
- Bulletin:
- ASI-45254
- Component:
- 350000 equipment
- Summary:
- Ford/lincoln: some vehicles will experience a non responsive or no user input (touch) on the touch screen. model 2016 escape, mkc. *pe
- Bulletin:
- SB45295
- Component:
- 350000 equipment
- Summary:
- Ford escape: right or left side catch/striker assembly coming loose, cause glovebox door to be misaligned *cn
- Bulletin:
- SB45300
- Component:
- 350000 equipment
- Summary:
- Ford escape: cleaning tip for chrome appearance physical vapor disposition. use of certain off-the-shelf cleaner/or polishing products may cause harm to wheels *cn
- Bulletin:
- SB-45302
- Component:
- 350000 equipment
- Summary:
- Ford: unresponsive touch screen on some vehicles or with no input by user, act as if being touched *cn
- Bulletin:
- SB-45308
- Component:
- 111000 electrical system:battery
- Summary:
- 2015-2015 ford escape: due to cluster reset vehicle may exhibit intermittent battery draw which can result in a dead battery or no start *cn
- Bulletin:
- TSB15-0129
- Component:
- 220000 seats
- Summary:
- Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster *cn
- Bulletin:
- TSB15-0130
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Ford: 2013-2016 escape vehicles will have a whistling or wind type noise from exterior mirrors, at highway speed *cn
- Bulletin:
- 45259
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 15-0162
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- ASI-45165
- Component:
- 116000 electrical system:ignition
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- ASI-45183
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 16-0033
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Wind or whistle noise from exterior mirror(s) at highway speed - built on or before 1/22/2016 issue some 2013-2016 escape vehicles built on or before 1/22/2016 may exhibit a wind or whistle noise from the exterior mirror(s) at highway
- Bulletin:
- 16-0045
- Component:
- Fuel/propulsion system (pws)
- Summary:
- 2.0l ecoboost - fuel odor issue some 2013-2016 escape, 2015-2016 mkc vehicles built on or before 12/15/2015, 2013-2016 fusion, mkz, 2013-2015 explorer, 2013-2014 focus st and edge vehicles equipped with 2.0l ecoboost engines may exh
- Bulletin:
- SSM-45797
- Component:
- 161000 structure:frame and members
- Summary:
- Drive minimum 15 miles before diagnosing tire vibrations
- Bulletin:
- SSM-45806
- Component:
- 350000 equipment
- Summary:
- Sirius satellite radio - audio cuts out/no signal
- Bulletin:
- SSM-45809
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00
- Bulletin:
- SSM-45810
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor lockup - vehicles in storage or used infrequently
- Bulletin:
- SSM-45821
- Component:
- 118000 electrical system: software
- Summary:
- Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
- Bulletin:
- SSM-45838
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Inoperative hands-free liftgate after addition of trailer hitch
- Bulletin:
- SSM-45868
- Component:
- 353600 equipment:air conditioner
- Summary:
- 2016-2017 escape/mkc - lack of a/c cooling during pdi check
- Bulletin:
- TSB 16-0139
- Component:
- 060000 engine (pws)
- Summary:
- Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on
- Bulletin:
- SSM 46129
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code (
- Bulletin:
- SSM 46132
- Component:
- 030000 brakes (pws)
- Summary:
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
- Bulletin:
- SSM 46153
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
- Bulletin:
- SSM 46154
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2016-2017 escape vehicles equipped with sirius satellite radio built on or before 8/21/2106 may exhibit an intermittent concern where the audio cuts out and the radio displays a no signal message while driving in open sky conditions in
- Bulletin:
- SSM 46157
- Component:
- 131000 visibility:windshield
- Summary:
- All 2013-2017 escape vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. this is a normal characteristic of the headliner and no repairs should be attempted.
- Bulletin:
- 16B32-S1
- Component:
- 350000 equipment
- Summary:
- Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle bo
- Bulletin:
- SSM 45892
- Component:
- 030000 brakes (pws)
- Summary:
- 2016-2017 escape - front brake squeal while braking
- Bulletin:
- SSM 46132
- Component:
- 030000 brakes (pws)
- Summary:
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
- Bulletin:
- SSM 45916
- Component:
- 110000 electrical system
- Summary:
- Some 2016 ford and lincoln vehicles equipped with sync 3 and navigation along with a valid paid subscription to sirius travel link may not display sirius travel link fuel prices. replacing components will not resolve the condition and is no
- Bulletin:
- SSM 45917
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n
- Bulletin:
- SSM 45918
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du
- Bulletin:
- SSM 45922
- Component:
- 060000 engine (pws)
- Summary:
- Some 2013-2016 escape vehicles equipped with 2.5l engine may exhibit a rough idle, low rpm at idle or a stall on hot restart with no dtcs in self test. this may be due to the a/c compressor clutch being seized. if a vehicle comes in for thi
- Bulletin:
- SSM 45926
- Component:
- 100000 power train
- Summary:
- 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit
- Bulletin:
- SSM 45966
- Component:
- 060000 engine (pws)
- Summary:
- Some 2015-2016 escape and 2016 fusion vehicles with the 2.0l gasoline turbo direct injection (gtdi) engine may exhibit a rolling reverse to drive engagement shudder on acceleration which continues after tsb 15-0187 has been completed. engin
- Bulletin:
- SSM 45967
- Component:
- 100000 power train
- Summary:
- Some 2016 escape vehicles equipped with 2.0l engine may exhibit no transmission upshift after a downshift event with cruise control on. engineering is currently investigating this concern. no repairs should be performed for this concern at
- Bulletin:
- SSM 45968
- Component:
- 110000 electrical system
- Summary:
- Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym
- Bulletin:
- SSM 45998
- Component:
- 130000 visibility
- Summary:
- For 2016 escape, the plant complexity of windshields went up with the introduction of the heated wiper. to reduce the plant complexity, there is only one windshield for vehicles with electrochromatic mirror and rain sensitive wipers. if a v
- Bulletin:
- SSM 46011
- Component:
- 110000 electrical system
- Summary:
- Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. the 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. refer to the 2016-2017 wsm revi
- Bulletin:
- TSB 16-0158
- Component:
- 117000 digital instrument panel
- Summary:
- Some 2015-2017 escape vehicles equipped with emtc and built on or before 8-apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (hvac) con
- Bulletin:
- TSB 16-0161
- Component:
- 060000 engine (pws)
- Summary:
- Some 2015-2016 escape vehicles equipped with 1.6l gasoline turbocharged direct injection (gtdi) engines built on or before 9/30/15 may exhibit runs rough, lack of power, surge, buck/jerk, miss, loss of rpm, hesitation and/or an illuminated
- Bulletin:
- SSM 46281
- Component:
- 060000 engine (pws)
- Summary:
- Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu
- Bulletin:
- SSM 46283
- Component:
- 350000 equipment
- Summary:
- Some owners of 2016 ford and lincoln mkx vehicles equipped with sync 3 may inquire about upgrading to apple carplay and android auto. this upgrade is not currently available for those vehicles. apple carplay and android auto are currently a
- Bulletin:
- SSM 46295
- Component:
- 060000 engine (pws)
- Summary:
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
- Bulletin:
- SSM 46327
- Component:
- 060000 engine (pws)
- Summary:
- 2013-2016 fiesta, escape, transit connect and 2013 fusion vehicles with a 1.6l gasoline turbocharged direct injection (gtdi) engine may exhibit an engine oil level reading that is up to 8 mm above the maximum mark on the engine oil dipstick
- Bulletin:
- SSM 46330
- Component:
- 030000 brakes (pws)
- Summary:
- Some 2016-2017 escape vehicles equipped with a 1.6l/1.5l awd or a 2.0l fwd/awd built on or before 19-nov-2016 may exhibit front brake squeal when applying the brakes. the noise most commonly occurs after the brakes have warmed up, however t
- Bulletin:
- SSM 46355
- Component:
- 102300 power train:manual transmission:shift pattern indicator
- Summary:
- Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me
- Bulletin:
- SSM 46170
- Component:
- 350000 equipment
- Summary:
- 2013-2017 escape vehicles equipped with moonroof exhibit a small vent opening position of 5 mm. this is the normal vent position for optimal nvh/windnoise qualities. when the vent is closed, the moonroof will open to the 10 mm position then
- Bulletin:
- SSM 46210
- Component:
- 010000 steering
- Summary:
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures.
- Bulletin:
- TSB 17-0027
- Component:
- 117000 digital instrument panel
- Summary:
- Some 2015-2017 escape vehicles equipped with emtc and built on or before 8-apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (hvac) con
- Bulletin:
- TSB 17-0034
- Component:
- 060000 engine (pws)
- Summary:
- Some 2013-2017 escape vehicles built on or before 28-feb-2017 may exhibit a noise and/or vibration from the climate control blower motor with or without a lack of airflow from panel registers and may also have an odor. this concern may be d
- Bulletin:
- SSM 46438
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil
- Bulletin:
- SSM 46486
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t
- Bulletin:
- SSM 46495
- Component:
- 020000 suspension
- Summary:
- Some 2015-2017 escape and mkc vehicles without a vehicle dynamic suspension system and built on 1-apr-2015 and through 1-oct-2016 may exhibit a rattle and/or clunking noise from the rear suspension while driving over bumps and/or making tur
- Bulletin:
- TSB 17-2068
- Component:
- 284000 back over prevention: camera system
- Summary:
- Some 2016-2017 edge, escape, expedition, fiesta, flex, mkc, mkt, mkx, mustang, navigator and taurus or 2017 explorer and super duty vehicles equipped with sync 3 and built on 1-jul-2015 and through 31-dec-2016 may exhibit a sync display mes
- Bulletin:
- TSB 16-0117
- Component:
- 103000 power train:automatic transmission
- Summary:
- Some 2016 escape vehicles equipped with a 2.0l gtdi engine may exhibit no transmission upshift after a downshift event with cruise control engaged. reprogram the powertrain control module (pcm) to the latest calibration using ids release 10
- Bulletin:
- TSB 16-0125
- Component:
- 103000 power train:automatic transmission
- Summary:
- Some 2016 fusion and escape vehicles equipped with 2.5l engine may experience a delayed engagement/shudder during a drive to reverse shift. this condition occurs when the throttle is applied during reverse engagement. reprogram the powertra
- Bulletin:
- TSB 16-2037
- Component:
- 060000 engine (pws)
- Summary:
- Some 2015-2016 escape and 2016 fusion vehicles equipped with a 2.0l gtdi engine may exhibit a rolling reverse to drive engagement shudder on acceleration. reprogram the powertrain control module (pcm) to the latest calibration using ids rel
- Bulletin:
- SSM 46061
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some 2016-2017 escape vehicles equipped with a 1.6l/1.5l awd or a 2.0l fwd/awd may exhibit front brake squeal when applying the brakes. the noise most commonly occurs after the brakes have warmed up, however the noise may occur during other
- Bulletin:
- SSM 46073
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3
- Bulletin:
- SSM 46085
- Component:
- 060000 engine (pws)
- Summary:
- The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
- Bulletin:
- SSM 46102
- Component:
- 150000 seat belts
- Summary:
- Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
- Bulletin:
- 16B32
- Component:
- 180000 vehicle speed control
- Summary:
- Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle bo
- Bulletin:
- SSM 46703
- Component:
- 356000 equipment adaptive
- Summary:
- Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts
- Bulletin:
- SSM 46813
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver'
- Bulletin:
- SSM 46825
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 escape vehicles built on or before 01-apr-2017 may exhibit a concern with the oat reading inaccurate and/or the a/c inoperative. this may be due to water in connector c134(20 pin) in the left front fender apron. if a vehicle
- Bulletin:
- SSM 46834
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
- Bulletin:
- SSM 46848
- Component:
- 118000 electrical system: software
- Summary:
- Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
- Bulletin:
- SSM 46860
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
- Bulletin:
- SSM 46861
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
- Bulletin:
- SSM 46862
- Component:
- 284000 back over prevention: camera system
- Summary:
- Some owners of 2013-2018 escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. this is due to the convex camera lens to provide as much viewing angle as p
- Bulletin:
- SSM 46891
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016 escape and focus vehicles equipped with a front control display interface module (fcdim) may exhibit the inability to store am/fm presets and/or preset buttons work erratically. engineering is currently investigating this concern.
- Bulletin:
- 17-2218
- Component:
- 160000 structure
- Summary:
- Some 2013-2018 escape, focus and c-max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. follow the pro
- Bulletin:
- SSM 46900
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
- Bulletin:
- SSM 46930
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
- Bulletin:
- SSM 46937
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2013-2016 escape vehicles equipped with a 1.6l ecoboost engine may require the replacement of the a/c suction line. when replacing the suction line, verify that all of the compressor to engine block fasteners are installed and torqued
- Bulletin:
- SSM 46947
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
- Bulletin:
- SSM 46948
- Component:
- 110000 electrical system
- Summary:
- Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
- Bulletin:
- SSM 46949
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
- Bulletin:
- SSM 47069
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2016 escape vehicles with sync 3 and without sony audio system may exhibit a radio that is inoperative and/or no audio after cranking. cycling the key should restore functionality. do not attempt any repairs at this time. engineering i
- Bulletin:
- SSM 47080
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
- Bulletin:
- SSM 47167
- Component:
- 110000 electrical system
- Summary:
- Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47201
- Component:
- 350000 equipment
- Summary:
- Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
- Bulletin:
- SSM 47204
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th
- Bulletin:
- SSM 47211
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
- Bulletin:
- SSM 47228
- Component:
- 110000 electrical system
- Summary:
- Some 2015-2017 escape vehicles built on or before 5-apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blis not available warning without a trailer connected. access connectors c439 (4 pin) and c4
- Bulletin:
- SSM 47234
- Component:
- 110000 electrical system
- Summary:
- Some 2013-2016 escape and 2016 focus, transit and transit connect vehicles equipped with a front control display interface module (fcdim) may exhibit the inability to store am/fm presets, select am/fm presets and/or erratic preset button op
- Bulletin:
- SSM 47000
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
- Bulletin:
- SSM 47009
- Component:
- 353000 equipment:electrical
- Summary:
- The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
- Bulletin:
- SSM 47041
- Component:
- 353000 equipment:electrical
- Summary:
- Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47000
- Component:
- 060000 engine (pws)
- Summary:
- Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
- Bulletin:
- SSM 47009
- Component:
- 350000 equipment
- Summary:
- The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
- Bulletin:
- SSM 47041
- Component:
- 110000 electrical system
- Summary:
- Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47357
- Component:
- 110000 electrical system
- Summary:
- Some 2016 escape vehicles with sync 3 may exhibit a radio that is inoperative and/or no audio after cranking. if sync software is not 3.0 or higher on the pts website or on the vehicle display screen > sync settings, then perform standard p
- Bulletin:
- SSM 47379
- Component:
- 110000 electrical system
- Summary:
- Various 2016-2018 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47380
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2018 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
- Bulletin:
- SSM 47397
- Component:
- 060000 engine (pws)
- Summary:
- Some 2016-2018 escape/focus/transit connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (dtc) p1594 stored in the bcm after using the remote start function to
- Bulletin:
- SSM 47416
- Component:
- 020000 suspension
- Summary:
- Some 2013-2018 escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). if the rear suspension front lower arm requires replacement, an updated part bv6z-5500-d with a solid bushing is
- Bulletin:
- SSM 47430
- Component:
- 110000 electrical system
- Summary:
- If a trailer hitch receiver is installed on a 2013-2018 escape or 2015-2019 mkc vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. hands-free liftgate function can be restored by replacing
- Bulletin:
- SSM 47444
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2018 ford and lincoln vehicles equipped with sync 3 not at the latest software level may exhibit various performance related concerns such as display operation, navigation, voice recognition, phone pairing, applink, travel link, s
- Bulletin:
- SSM 47462
- Component:
- 060000 engine and engine cooling
- Summary:
- 2015-2018 edge, fusion, focus, mkz, mkc, escape vehicles equipped with a 2.0l ecoboost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. refer to the extended coolant pressure test and checking for combustio
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