2016 E-ONE QUEST II Recalls (2)
- Campaign:
- 16V293000 on 05/11/2016
- Component:
- Equipment
- Manufactured:
- 04/30/2015 - 03/30/2016
- Affected:
- 140
- Defect:
- E-one incorporated (e-one) is recalling certain model year 2015-2016 cyclone ii, quest ii and typhoon emergency vehicles manufactured may 1, 2015, to march 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. these pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
- Consequence:
- If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
- Correction:
- E-one will notify owners to check the strainer for missing solder at the joints. any strainers missing solder will be replaced, free of charge. the recall began on june 6, 2016. owners may contact e-one customer service at 1-352-861-3612 or hale customer service at 1-800-533-3569.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V019000 on 01/09/2018
- Component:
- Electrical system:starter assembly
- Manufactured:
- 12/31/2012 - 08/14/2017
- Affected:
- 1,147
- Defect:
- E-one incorporated (e-one) is recalling certain 2013-2017 cyclone ii, typhoon, and quest ii emergency vehicles equipped with a cummins isl, l9, isx15, or x15 engine. the affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
- Consequence:
- The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
- Correction:
- E-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. the recall began on february 19, 2018. owners may contact e-one customer service at 1-352-861-3612.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 E-ONE QUEST II TSBs (3)
- Bulletin:
- 2016-0894
- Component:
- 350000 equipment
- Summary:
- E-one would like to make sure customers are aware of the proper aerial operating sequence when using their hp100 platforms. when setting up outriggers it is expected that the system be transferred to aerial mode after outriggers are set, ev
- Bulletin:
- 2016 J1939
- Component:
- 060000 engine (pws)
- Summary:
- Summary of 2016 j1939 cummins diagnostic changes for 500k baud rate diagnostics on 2016 engines.
- Bulletin:
- TSB-2016-0871
- Component:
- 060000 engine (pws)
- Summary:
- Email summarizing cummins j1939 diagnostic changes.
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