2016 E-ONE QUEST Recalls (5)
- Campaign:
- 16V801000 on 11/02/2016
- Component:
- Equipment
- Manufactured:
- 12/31/2013 - 10/30/2016
- Affected:
- 196
- Defect:
- E-one incorporated (e-one) is recalling certain model year 2014-2016 typhoon, quest, and cyclone fire trucks manufactured january 1, 2014, to october 11, 2016, and equipped with aerial ladders. due to a design change, the filter for the aerial ladder may leak hydraulic fluid.
- Consequence:
- A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
- Correction:
- E-one will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. the recall began on november 29, 2016. owners may contact e-one customer service at 1-800-627-5050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V231000 on 04/06/2017
- Component:
- Suspension:front:control arm:upper ball joint
- Manufactured:
- 03/10/2014 - 04/18/2016
- Affected:
- 29
- Defect:
- E-one incorporated (e-one) is recalling certain 2013-2016 typhoon and cyclone ii and 2014-2016 quest emergency vehicles. the ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering.
- Consequence:
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- Correction:
- E-one will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. the recall began on may 5, 2017. owners may contact e-one customer service at 1-800-627-5050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V231000 on 04/06/2017
- Component:
- Suspension:front:control arm:lower ball joint
- Manufactured:
- 03/10/2014 - 04/18/2016
- Affected:
- 29
- Defect:
- E-one incorporated (e-one) is recalling certain 2013-2016 typhoon and cyclone ii and 2014-2016 quest emergency vehicles. the ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering.
- Consequence:
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- Correction:
- E-one will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. the recall began on may 5, 2017. owners may contact e-one customer service at 1-800-627-5050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V631000 on 10/10/2017
- Component:
- Steering:hydraulic power assist system
- Manufactured:
- 08/03/2016 - 08/03/2017
- Affected:
- 356
- Defect:
- E-one incorporated (e-one) is recalling certain 2016-2017 quest, cyclone ii, and typhoon emergency vehicles. the power steering assist cylinder may not have been properly tightened to the steering arm.
- Consequence:
- If the steering assist cylinder detaches there would be a loss of power steering assist, increasing the risk of a crash.
- Correction:
- E-one will notify owners, and dealers will inspect and retighten the steering assist cylinder mounting bolts, free of charge. the recall began on november 27, 2017. owners may contact e-one customer service at 1-352-861-3612.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V739000 on 11/21/2017
- Component:
- Equipment
- Manufactured:
- 07/31/2013 - 11/10/2017
- Affected:
- 298
- Defect:
- E-one incorporated (e-one) is recalling certain 2013-2017 e-one cyclone ii, quest, typhoon, 2016 freightliner m2 112, 2013-2015 international 7400, 2014-2017 international 4400, freightliner m2 106, 2016-2017 kenworth t370, and 2015 kenworth t800 vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
- Consequence:
- A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
- Correction:
- E-one will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. the recall began on january 11, 2018. owners may contact e-one customer service at 1-352-861-3612.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 E-ONE QUEST TSBs (2)
- Bulletin:
- 2017-0962
- Component:
- 020000 suspension
- Summary:
- Reyco granning ifs suspensions may include spacers made of incorrect material. this may cause shock mounting to become loose and rattle at the upper connection to the cradle
- Bulletin:
- TSB2018-1043
- Component:
- 110000 electrical system
- Summary:
- During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. our investigation determined that the malfunction was introduced in 2010 with the launch of the new isspro gauge cluster. the
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