2016 E-ONE CYCLONE II Recalls (10)

Campaign:
16V293000 on 05/11/2016
Component:
Equipment
Manufactured:
04/30/2015 - 03/30/2016
Affected:
140
Defect:
E-one incorporated (e-one) is recalling certain model year 2015-2016 cyclone ii, quest ii and typhoon emergency vehicles manufactured may 1, 2015, to march 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. these pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
Consequence:
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Correction:
E-one will notify owners to check the strainer for missing solder at the joints. any strainers missing solder will be replaced, free of charge. the recall began on june 6, 2016. owners may contact e-one customer service at 1-352-861-3612 or hale customer service at 1-800-533-3569.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V443000 on 06/15/2016
Component:
Electrical system
Manufactured:
12/31/2013 - 04/30/2016
Affected:
27
Defect:
E-one incorporated (e-one) is recalling certain model year 2014-2016 e-one cyclone ii and typhoon vehicles manufactured january 1, 2014, to may 31, 2016, equipped with certain class 1 es-key power control modules manufactured by hale products. the affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.
Consequence:
A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. a short circuit may also increase the risk of a fire.
Correction:
E-one will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. the recall began on july 25, 2016. owners may contact e-one customer service at 1-904-237-1122, or hale customer service at 1-800-533-3569.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V567000 on 07/31/2016
Component:
Power train:manual transmission
Manufactured:
07/30/2015 - 06/11/2016
Affected:
42
Defect:
E-one incorporated (e-one) is recalling certain model year 2015-2016 cyclone ii vehicles manufactured july 31, 2015, to june 12, 2016, 2015-2016 typhoon vehicles manufactured september 21, 2015, to july 27, 2016, 2015 freightliner m2 vehicles manufactured november 3, 2015, and 2015 international 7400 vehicles manufactured november 3, 2015. the affected vehicles may be equipped with certain c20 and c21 split-shaft transmissions from waterous. this transmission sends power to the wheels of an emergency response vehicle or powers an add-on unit such as a water pump used for fighting fires. a component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Consequence:
If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Correction:
E-one will notify owners and will supply a remedy kit that replaces the clevis pin and retaining rings, free of charge. the recall began on september 8, 2016. owners may contact e-one customer service at 1-352-861-3612.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V231000 on 04/06/2017
Component:
Suspension:front:control arm:upper ball joint
Manufactured:
05/19/2013 - 11/02/2016
Affected:
29
Defect:
E-one incorporated (e-one) is recalling certain 2013-2016 typhoon and cyclone ii and 2014-2016 quest emergency vehicles. the ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering.
Consequence:
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Correction:
E-one will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. the recall began on may 5, 2017. owners may contact e-one customer service at 1-800-627-5050.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V231000 on 04/06/2017
Component:
Suspension:front:control arm:lower ball joint
Manufactured:
05/19/2013 - 11/02/2016
Affected:
29
Defect:
E-one incorporated (e-one) is recalling certain 2013-2016 typhoon and cyclone ii and 2014-2016 quest emergency vehicles. the ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering.
Consequence:
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Correction:
E-one will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. the recall began on may 5, 2017. owners may contact e-one customer service at 1-800-627-5050.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V631000 on 10/10/2017
Component:
Steering:hydraulic power assist system
Manufactured:
08/03/2016 - 08/03/2017
Affected:
356
Defect:
E-one incorporated (e-one) is recalling certain 2016-2017 quest, cyclone ii, and typhoon emergency vehicles. the power steering assist cylinder may not have been properly tightened to the steering arm.
Consequence:
If the steering assist cylinder detaches there would be a loss of power steering assist, increasing the risk of a crash.
Correction:
E-one will notify owners, and dealers will inspect and retighten the steering assist cylinder mounting bolts, free of charge. the recall began on november 27, 2017. owners may contact e-one customer service at 1-352-861-3612.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V739000 on 11/21/2017
Component:
Equipment
Manufactured:
07/31/2013 - 11/10/2017
Affected:
298
Defect:
E-one incorporated (e-one) is recalling certain 2013-2017 e-one cyclone ii, quest, typhoon, 2016 freightliner m2 112, 2013-2015 international 7400, 2014-2017 international 4400, freightliner m2 106, 2016-2017 kenworth t370, and 2015 kenworth t800 vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Consequence:
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Correction:
E-one will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. the recall began on january 11, 2018. owners may contact e-one customer service at 1-352-861-3612.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V019000 on 01/09/2018
Component:
Electrical system:starter assembly
Manufactured:
12/31/2012 - 08/14/2017
Affected:
1,147
Defect:
E-one incorporated (e-one) is recalling certain 2013-2017 cyclone ii, typhoon, and quest ii emergency vehicles equipped with a cummins isl, l9, isx15, or x15 engine. the affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Consequence:
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
Correction:
E-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. the recall began on february 19, 2018. owners may contact e-one customer service at 1-352-861-3612.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V423000 on 06/24/2018
Component:
Structure
Manufactured:
08/25/2016 - 10/15/2017
Affected:
8
Defect:
E-one incorporated (e-one) is recalling certain 2016-2017 e-one cyclone ii sp-10 emergency vehicles equipped with a 100 foot steel rear mount platform aerial device. over time, movement of the bucket on the aerial ladder may cause stress fractures in the ladder tubing, compromising the integrity of the aerial device.
Consequence:
Stress fractures in the aerial device may result in the ladder failing, increasing the risk of injury of the bucket occupant.
Correction:
E-one has notified owners, and dealers will either repair or replace the affected ladder sections, free of charge. the recall began on july 10, 2018. owners may contact e-one customer service at 1-352-861-1122.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V748000 on 10/25/2018
Component:
Suspension:rear
Manufactured:
09/30/2016 - 06/29/2018
Affected:
10
Defect:
E-one incorporated (e-one) is recalling certain 2016-2018 e-one cyclone ii and typhoon aerial devices. the torque rod tower may crack causing failure of the tower, possibly affecting vehicle handling.
Consequence:
If the torque rod tower fails and affects vehicle handling, it can increase the risk of a crash.
Correction:
E-one will notify owners, and direct owners to contact the manufacturer of the atlas suspension for replacement parts, free of charge. owners may contact e-one customer service at 1-352-861-3612.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2016 E-ONE CYCLONE II TSB

Bulletin:
LINATRTC07
Component:
350000 equipment
Summary:
This service bulletin informs firetruck manufactures and provides them instructions for updating torque rod tower brackets.

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