2016 DODGE JOURNEY Recalls (6)

Campaign:
16V273000 on 05/05/2016
Component:
Steering:hydraulic power assist:hose, piping, and connections
Manufactured:
07/30/2007 - 11/11/2015
Affected:
8,569
Defect:
Chrysler (fca us llc) is recalling certain model year 2009-2016 dodge journey vehicles manufactured july 31, 2007, to november 12, 2016. after exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence:
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. the recall began on may 24, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s08.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V461000 on 06/23/2016
Component:
Power train:automatic transmission
Manufactured:
08/16/2015 - 01/28/2016
Affected:
26,298
Defect:
Chrysler (fca us llc) is recalling certain model year 2015-2016 chrysler town & country, dodge grand caravan vehicles manufactured july 31, 2015, to april 18, 2016, 2016 dodge journey vehicles manufactured august 17, 2015, to january 29, 2016, and 2016 ram promaster vehicles manufactured august 15, 2016, to april 15, 2016. the transmission pump may seize causing a loss of hydraulic pressure.
Consequence:
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. the recall began on august 18, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s44.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V907000 on 12/15/2016
Component:
Engine and engine cooling:engine
Manufactured:
05/08/2016 - 07/14/2016
Affected:
42,231
Defect:
Chrysler (fca us llc) is recalling certain model year 2016 dodge journey, jeep compass, and jeep patriot vehicles manufactured may 9, 2016, to july 15, 2016. the crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Consequence:
If the engine stalls, there is an increased the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor, free of charge. the recall began february 8, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s89.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V332000 on 05/21/2018
Component:
Electrical system:wiring
Manufactured:
05/12/2013 - 05/15/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V332000 on 05/21/2018
Component:
Vehicle speed control:cruise control
Manufactured:
05/12/2013 - 05/15/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V332000 on 05/21/2018
Component:
Electrical system: software
Manufactured:
05/12/2013 - 05/15/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2016 DODGE JOURNEY TSBs (31)

Bulletin:
18-046-16
Component:
100000 power train
Summary:
Overview: this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. symptom/condition: the customer may describe the following: ' **poor engine response to accelerator pedal reques
Bulletin:
18-046-16
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Symptom/condition: the customer may describe the following: ' **poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** the pcm software also includes: ' release of a requ
Bulletin:
04726431A$
Component:
100000 power train
Summary:
"wheel assy - steel when servicing a journey (jc) vehicle with steel wheels (wfu code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel
Bulletin:
68232614A$
Component:
060000 engine and engine cooling
Summary:
Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
Bulletin:
68249986A$
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
My16 ra3 & ra4 replacement radios all my16 ra3 and ra4 replacement radios must be ordered through the exchange process at united radio. do not order a new radio from mopar. go back and order a "z" level part number. (example: z8249986a$)
Bulletin:
68234120A$
Component:
110000 electrical system
Summary:
Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. the radio does not control phone/hands free functionality, it is separate from the radio,
Bulletin:
18-080-17
Component:
100000 power train
Summary:
Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. up
Bulletin:
08-055-17 REV. A
Component:
118000 electrical system: software
Summary:
Flash: hands free module software enhancements this bulletin involves reprogramming the hands free module (hfm) with the latest available software. the customer may experience the following:hfm does not boot properly. "hands-free module
Bulletin:
08-097-17
Component:
118000 electrical system: software
Summary:
Flash: bcm diagnostic and system improvements this bulletin involves updating the body control module (bcm) with the latest software. the customer may describe the headlamps flicker while operating at night. this condition may be more p
Bulletin:
23-052-16 REV. A
Component:
161100 structure: frame and members:underbody shields
Summary:
Missing underbody hole plug this bulletin involves installing a rubber underbody hole plug. customers may experience wet carpet from water intrusion when fording through deep water due to a missing underbody hole plug.
Bulletin:
08-091-16
Component:
117000 digital instrument panel
Summary:
Flash: instrument panel cluster (ipc) enhancement this bulletin involves reprogramming the ipc with the latest available software. the customer may describe that inside the ipc display, the spelling of the word ?trip? is misspelled ?viaje
Bulletin:
RL108213A$
Component:
060000 engine and engine cooling
Summary:
Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
Bulletin:
9002519
Component:
355200 equipment:other:owners/service/other manual
Summary:
82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
Bulletin:
9003109
Component:
136000 visibility:windshield wiper/washer
Summary:
Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
Bulletin:
9003413
Component:
181000 vehicle speed control:accelerator pedal
Summary:
Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
Bulletin:
9003357
Component:
060000 engine and engine cooling
Summary:
Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
Bulletin:
RL305553A
Component:
100000 power train
Summary:
9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. if this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on the
Bulletin:
68234120A
Component:
118000 electrical system: software
Summary:
Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. the radio does not control phone/hands free functionality, it is separate from the radio, t
Bulletin:
68277402A
Component:
185000 vehicle speed control:cruise control
Summary:
Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
Bulletin:
18-046-16
Component:
100000 power train
Summary:
Flash: powertrain diagnostic and system enhancements. this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the customer may describe the following: · **poor engine response to accele
Bulletin:
9003687
Component:
150000 seat belts
Summary:
Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003681
Component:
150000 seat belts
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003694
Component:
060000 engine and engine cooling
Summary:
Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
Bulletin:
9003696
Component:
162300 structure:body:door
Summary:
Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
Bulletin:
04726431A$
Component:
200000 wheels
Summary:
Wheel assy - steel when servicing a journey (jc) vehicle with steel wheels (wfu code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel w
Bulletin:
08-035-16
Component:
110000 electrical system
Summary:
Body control module (bcm) re-configure this bulletin involves re-configuring the bcm. the customer may describe the headlamps appear more yellow than white.
Bulletin:
Z5091195A$
Component:
110000 electrical system
Summary:
Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
Bulletin:
08-057-16
Component:
350000 equipment
Summary:
Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. a small number of customers may experience one or more of the following: · navigation failed message is displayed. · clock not a
Bulletin:
68234120A$
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. the radio does not control phone/hands free functionality, it is separate from the radio,
Bulletin:
18-011-16
Component:
103000 power train:automatic transmission
Summary:
Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software customers may experience a malfunction indicator lamp (mil) illumination. up
Bulletin:
31-001-16
Component:
160000 structure
Summary:
Do not apply corrosion protection on sheet molding compound (smc) plastic panels this bulletin involves discussing smc plastic panels and applying corrosion protection.

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