2016 CHRYSLER TOWN AND COUNTRY Recalls (5)
- Campaign:
- 15V595000 on 09/23/2015
- Component:
- Latches/locks/linkages:hood:latch
- Manufactured:
- 08/18/2015 - 08/26/2015
- Affected:
- 1,625
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2016 chrysler town and country and dodge grand caravan vehicles manufactured august 19, 2015 to august 27, 2015. in the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
- Consequence:
- If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. the recall began on october 22, 2015. owners may contact chrysler's customer service at 1-800-853-1403. chrysler's recall number is r53.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V044000 on 01/27/2016
- Component:
- Visibility:windshield
- Manufactured:
- 08/15/2014 - 12/04/2015
- Affected:
- 184
- Defect:
- Fca us llc (chrysler) is recalling certain model year 2015-2016 chrysler town and country, and 2014-2015 dodge grand caravan vehicles manufactured august 16, 2014, to december 5, 2015. the windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 212, "windshield mounting."
- Consequence:
- If the windshield dislodges during a crash, there is an increased risk of occupant injury.
- Correction:
- Chrysler will notify owners, and dealers will replace the windshield, free of charge. the recall began march 4, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s02.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V300000 on 05/15/2016
- Component:
- Seats:mid/rear assembly
- Manufactured:
- 03/15/2016 - 03/16/2016
- Affected:
- 99
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2016 dodge grand caravan and chrysler town and country vehicles manufactured march 16, 2016, to march 17, 2016. the nuts on the third row seatbacks were incorrectly torqued and may become loose.
- Consequence:
- If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
- Correction:
- Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. the recall began on july 1, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s37.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V461000 on 06/23/2016
- Component:
- Power train:automatic transmission
- Manufactured:
- 07/30/2015 - 04/17/2016
- Affected:
- 26,298
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2015-2016 chrysler town & country, dodge grand caravan vehicles manufactured july 31, 2015, to april 18, 2016, 2016 dodge journey vehicles manufactured august 17, 2015, to january 29, 2016, and 2016 ram promaster vehicles manufactured august 15, 2016, to april 15, 2016. the transmission pump may seize causing a loss of hydraulic pressure.
- Consequence:
- If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. the recall began on august 18, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s44.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V824000 on 12/21/2017
- Component:
- Equipment
- Manufactured:
- 01/13/2014 - 02/21/2016
- Affected:
- 61,791
- Defect:
- Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
- Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Correction:
- Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 CHRYSLER TOWN AND COUNTRY TSBs (45)
- Bulletin:
- 02-007-15
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-009-16
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-002-16
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Steering wheel off center the customer may describe the steering wheel is off center
- Bulletin:
- 02-002-16
- Component:
- 010000 steering
- Summary:
- Steering wheel off center-front suspension the customer may describe the steering wheel is off center test drive the vehicle 'as is' before making any changes to confirm the steering wheel is off center. refer to dealerconnect> techcon
- Bulletin:
- 68066351A$
- Component:
- 350000 equipment
- Summary:
- "keyfob 2016 vehicle keyfobs with passive entry keyless go feature - engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ prior to replacing keyfob on my16 vehicles, please contac
- Bulletin:
- OP-W-0423
- Component:
- 010000 steering
- Summary:
- Oem torque specifications for the steering shaft have been identified and are now being used in the installation of the vmi steering extension. this sb notifies the technicians to ensure the torque specifications for the steering extension
- Bulletin:
- OP-W-0423
- Component:
- 018000 steering: adaptive steering
- Summary:
- Oem torque specifications for the steering shaft have been identified and are now being used in the installation of the vmi steering extension. this sb notifies the technicians to ensure the torque specifications for the steering extension
- Bulletin:
- 68232614A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
- Bulletin:
- 68249986A$
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- My16 ra3 & ra4 replacement radios all my16 ra3 and ra4 replacement radios must be ordered through the exchange process at united radio. do not order a new radio from mopar. go back and order a "z" level part number. (example: z8249986a$)
- Bulletin:
- 05091326A$
- Component:
- 110000 electrical system
- Summary:
- Rhb/rbz radio for jk, mk, and rt only: rhb/rbz radio that supports bluetooth and hands- free. for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also
- Bulletin:
- 18-085-16
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: 3.6l diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with updated software. the customers may experience a malfunction indicator lamp (mil) illumination. upon further in
- Bulletin:
- 9003640
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Electronic shift module if dtc's u11c3, u0074 are present stored or active, please contact pemi sabageh at cell (519) 300-0629 or david dysarz at (248) 944-0310. if you do not receive a call within 15 minutes please proceed with the repa
- Bulletin:
- 9003231
- Component:
- 110000 electrical system
- Summary:
- Rhb/rbz radio for jk, mk, and rt only: rhb/rbz radio that supports bluetooth and hands- free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also cal
- Bulletin:
- 9002718
- Component:
- 110000 electrical system
- Summary:
- Hands free module - convergence telematics module (ctm) before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583 or tim kraft at cell (248) 766-5826 ~ important - do not reset the hfm, clear codes
- Bulletin:
- 9003220
- Component:
- 118000 electrical system: software
- Summary:
- Res / rha / reb radios that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the
- Bulletin:
- RL108213A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 20616
- Component:
- 110000 electrical system
- Summary:
- P/n cbszr068aa: inspect & return: module kit - occupant restraint you have been identified as either having stock, or have stock in transit to your dealership. please return part number cbszr068aa as per the qir attached. replacement par
- Bulletin:
- 22892
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Return: lamp assy - chmsl& cargo light you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of follow ing part numbers:55372082ae, 55372082ad, 55372082ac, 55372082ab, 553720
- Bulletin:
- 22867
- Component:
- 110000 electrical system
- Summary:
- Inspect and return: solenoid module - transmission you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of follow ing part numbers:52120000aa, 52119435af, 05078709ab. s
- Bulletin:
- 22958
- Component:
- 117000 digital instrument panel
- Summary:
- 1nt30xdvac - inspect and return: panel - instrument panel you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 1n t30xdvac. see attachments for identifyin
- Bulletin:
- 20244
- Component:
- 350000 equipment
- Summary:
- Cbxdp361aa return: spacer kit - visor you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number cbxdp361aa. replacement part number is cbxdp361ab w hich is in stock a
- Bulletin:
- Volume 2, Issue
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Warranty operations newsletter updates from warranty operations
- Bulletin:
- Volume 2, Issue
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Warranty operations newsletter updates from warranty operations
- Bulletin:
- 23137
- Component:
- 350000 equipment
- Summary:
- Inspect and return: trim cover assy - a-pillar rt/lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1za04dx9ae, 1za05dx9ae. see attachments for id
- Bulletin:
- 23104
- Component:
- 120000 lighting (pws)
- Summary:
- 05182535ad - lamp assy ?tail light lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05182535ad . see attachments for identifying suspect stock. pl
- Bulletin:
- 23027
- Component:
- 114000 electrical system:wiring
- Summary:
- Return: wiring assy - engine you have been identified as either having stock, or have stock in transit to your dealership. please return stock packaged before 2016/07/31 (31 july, 2016)of follow ing part numbers:68176457af, 68176459af. p
- Bulletin:
- 05091960A$
- Component:
- 110000 electrical system
- Summary:
- Hands free module - ctm ? peiker before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583 or tim kraft at cell (248) 766-5826 ~ important - do not reset the hfm, clear codes or perform a battery r
- Bulletin:
- 9003109
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
- Bulletin:
- 9003413
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
- Bulletin:
- 9003357
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
- Bulletin:
- 9003747
- Component:
- 160000 structure
- Summary:
- Load floor cover assembly for bent or damaged hinges, mopar now offers a hinge kit separate from load floor. kit number is 68306694aa and can be used for all load floor hinges.
- Bulletin:
- 02-006-17
- Component:
- 020000 suspension
- Summary:
- Clunking or popping noise while going over bumps this bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. customers may experience a clunking or popping type noise while traveling over bu
- Bulletin:
- 02-002-16
- Component:
- 010000 steering
- Summary:
- Steering wheel off center this bulletin involves centering the steering wheel. the customer may describe the steering wheel is off center.
- Bulletin:
- RL305553A
- Component:
- 100000 power train
- Summary:
- 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. if this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on the
- Bulletin:
- 68277402A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003696
- Component:
- 162300 structure:body:door
- Summary:
- Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
- Bulletin:
- 18-069-16
- Component:
- 060000 engine and engine cooling
- Summary:
- Pcm replacement, mil illumination / dtcs p0300, p030x or p23xx this bulletin involves replacing the powertrain control module (pcm) and re-flashing with the latest available software. the customer may describe an engine misfire, and runs
- Bulletin:
- 68030378A
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Latch sliding door for rt only: sliding door latch prior to replacing these parts for an intermittent issue or complaint of the sliding door does not power open or close, please inspect the sliding door actuator module and latch for fre
- Bulletin:
- Z5091195A$
- Component:
- 110000 electrical system
- Summary:
- Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
- Bulletin:
- 08-057-16
- Component:
- 350000 equipment
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. a small number of customers may experience one or more of the following: · navigation failed message is displayed. · clock not a
- Bulletin:
- TS-WI-0290
- Component:
- 220000 seats
- Summary:
- Service bulletin sent to all dealers to inspect l-track bolts for correct torque and to incorporate torque check as part of regular maintenance
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