2016 BMW I3 Recalls (2)
- Campaign:
- 17V088000 on 02/13/2017
- Component:
- Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
- Manufactured:
- 03/04/2014 - 12/29/2016
- Affected:
- 19,130
- Defect:
- Bmw of north america, llc (bmw) is recalling certain 2014-2017 i3 rex hybrid electric vehicles. the fuel tank vent line may rub against the ribbed wire protection sleeve of the battery positive (b+) cable, creating a hole in the vent line and causing a fuel vapor leak.
- Consequence:
- A fuel vapor leak in the presence of an ignition source can increase the risk of a fire.
- Correction:
- Bmw will notify owners, and dealers will inspect the fuel vent line, replacing it as necessary, and install a clip to prevent it from chafing, free of charge. the recall beganapril 3, 2017. owners may contact bmw customer service at 1-800-525-7417.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V720000 on 11/16/2017
- Component:
- Air bags:frontal
- Manufactured:
- 08/31/2013 - 11/13/2017
- Affected:
- 32,000
- Defect:
- Bmw of north america, llc (bmw) is recalling certain 2014-2018 bmw i3 electric and hybrid electric vehicles. unbelted, small adult, drivers may be at a higher risk of neck injury in the event of a frontal crash. these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
- Consequence:
- During a frontal impact, unbelted, small adult, drivers could be at a higher risk of neck injury.
- Correction:
- Bmw will notify owners, and dealers will update the driver air bag control unit software, free of charge. the recall is expected to begin january 8, 2018. owners may contact bmw customer service at the dedicated i3 recall number 1-855-269-3361.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 BMW I3 TSBs (119)
- Bulletin:
- B54 01 16
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- A delivery stop has been issued on i01 (i3 battery electric vehicle) produced from december 09, 2015 to january 22, 2016. these vehicles are equipped with a sunroof as part of the shadow sport limited edition. the sunroof may not be prope
- Bulletin:
- P1702
- Component:
- 190000 tires
- Summary:
- Model year 2014 thru 2016 i3 was specified with 175/55r20 85q bridgestone ecopia ep500. bmw specifies the 2017 model year i3 with 175/55r20 89q xl bridgestone ecopia ep500.
- Bulletin:
- P-17-04
- Component:
- 190000 tires
- Summary:
- The 175/55r20 89q xl rear tire is an acceptable replacement on 2014-2016 model years equipped with the 20 inch wheel option.
- Bulletin:
- B841117
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Bmw apps randomly starts playing on its own: while listening to fm, or am, or satellite radio (sdars), the audio source randomly switches to bmw apps (pandora, spotify, audible etc.) with no input from driver or passenger.
- Bulletin:
- B651316
- Component:
- 350000 equipment
- Summary:
- Nbt-evo head unit cannot be swapped between vehicles for testing. 'component protection active': if either the nbt-evo head unit or body domain controller (bdc) are swapped into a different vehicle they will cause the head unit nbt-evo to e
- Bulletin:
- B840618
- Component:
- 353100 equipment:electrical:anti-theft devices
- Summary:
- Connecteddrive-remote services do not function: remote services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the bmw connected app) do not function after vehicle has been
- Bulletin:
- B310118
- Component:
- 010000 steering
- Summary:
- Noise from front axle when steering: chattering or squeaking noise is heard (refer to attached video https://tinyurl.com/y9kwrucl ) from the front axle under the following steering conditions:
- Bulletin:
- B513016
- Component:
- 173100 latches/locks/linkages:tailgate:latch
- Summary:
- Tailgate unintentionally opens: trunk/tailgate may open when vehicle is locked.
- Bulletin:
- B610418
- Component:
- 110000 electrical system
- Summary:
- Eme sets fault code 222931 or low cost charging not functional after programming: fault code "222931 ð charge management function: settings not calibrated" is stored in the electrical machine electronics (eme), and/or "low cost charging" is
- Bulletin:
- B610815
- Component:
- 111000 electrical system:battery
- Summary:
- High-voltage charging cable lock malfunction: the vehicle cannot be charged via the high-voltage charging procedure. the indicator light on the charging socket lights up white and does not change colors. the high-voltage charging cable cann
- Bulletin:
- B612016
- Component:
- 111000 electrical system:battery
- Summary:
- Power loss at very low soc of hv battery: the vehicle may exhibit any of the following at very low state of charge (soc) ð less than 8%:
- Bulletin:
- B612116
- Component:
- 111000 electrical system:battery
- Summary:
- Service action: programming control units (range): the actual range can be inaccurate in relation to the state of charge of the high-voltage battery.
- Bulletin:
- B630516
- Component:
- 120000 lighting (pws)
- Summary:
- Headlight assemblies have visible internal moisture/condensation: water on the inside (a) or misting (b) of both headlight lenses that is visible from outside.
- Bulletin:
- B641316
- Component:
- 353000 equipment:electrical
- Summary:
- A/c failure: fc 801252 electric a/c compressor: internal fault detected: air conditioning (a/c) failure with ihka fault code "801252 - electric a/c compressor: internal fault detected".
- Bulletin:
- B651312
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Headunit navigation maps (hu-h hu-h2 hu-b): the headunit high (hu-h), also called nbt, began replacing the car information computer (cic) on certain my2013 vehicles with option 609 (7/2012+).
- Bulletin:
- B122517
- Component:
- 110000 electrical system
- Summary:
- Service action: program control units (eme): due to eme software error, the malfunction indicator light (mil) may not illuminate in the cases of obd-relevant faults of charging electronics.
- Bulletin:
- B614117
- Component:
- 118000 electrical system: software
- Summary:
- End of service (eos) test fails: after repairing the high-voltage battery, the eos (end of service) test fails.
- Bulletin:
- B614217
- Component:
- 110000 electrical system
- Summary:
- Mil activated after dc charging lim fc 805526: while dc charging, the charge session may fail to start and a check engine light is illuminated. fault code 805526 is stored in the lim as well
- Bulletin:
- B614317
- Component:
- 110000 electrical system
- Summary:
- Eme fault codes s0728 / s0729: a fault (s0728 for f15 phev or s0729 for i3) is found stored in the eme during ista short test. diagnostic instructions indicate to reprogram eme.
- Bulletin:
- B650915
- Component:
- 353000 equipment:electrical
- Summary:
- Nbt head unit high (hu-h) resets intermittently or permanently
- Bulletin:
- B840214
- Component:
- 110000 electrical system
- Summary:
- Connecteddrive/bmw assist system diagnosis information
- Bulletin:
- B621215
- Component:
- 117000 digital instrument panel
- Summary:
- Instrument cluster outside temperature display implausible: in the instrument cluster (kombi) display you may observe an implausible outside temperature reading.
- Bulletin:
- B651316
- Component:
- 118000 electrical system: software
- Summary:
- Nbt-evo head unit cannot be swapped between vehicles for testing: if either the nbt-evo head unit or body domain controller (bdc) are swapped into a different vehicle they will cause the head unit nbt-evo to enter a locked mode once it reco
- Bulletin:
- B840718
- Component:
- 350000 equipment
- Summary:
- Iphone: call list missing after restart: the call list from iphone 8 or iphone x, that is displayed, is missing after cycling the ignition.
- Bulletin:
- B120118
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Eme faults cannot be read in ista: while diagnosing faults with in the eme, no fault details will appear and no relevant test plans will be linked.
- Bulletin:
- B513016
- Component:
- 162500 structure:body:tailgate
- Summary:
- Tailgate unintentionally opens: trunk/tailgate may open when vehicle is locked.
- Bulletin:
- B614617
- Component:
- 100000 power train
- Summary:
- Lack of power or driving readiness cannot be established: drive parameters (speed and torque) may be restricted.
- Bulletin:
- B650318
- Component:
- 353000 equipment:electrical
- Summary:
- No audio playback after replacing the head unit high 2 (hu-h2): after replacing the head unit high (hu-h2) and performing ista4 programming, there is no audio playback.
- Bulletin:
- B660118
- Component:
- 111000 electrical system:battery
- Summary:
- Remote key will not open or start vehicle: remote key battery in service significantly less (under a year) than expected two-year life-span.
- Bulletin:
- B840314
- Component:
- 353000 equipment:electrical
- Summary:
- Bluetooth connection failures: there are various connectivity failures with the following devices: apple iphones: samsung s6 and the s6 edge.
- Bulletin:
- B610518
- Component:
- 100000 power train
- Summary:
- Service action: kle - convenience charging electronics i01 rex: obd relevant diagnoses of the kle (convenience charging electronics) cannot be processed correctly because of a data transmission error in the eme (electrical machine electroni
- Bulletin:
- B650709
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Navigation system: reporting missing or incorrect road map data: the route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
- Bulletin:
- B840616
- Component:
- 110000 electrical system
- Summary:
- Bmw online non-functional: check icc-id in account: bmw online/bmw connecteddrive not functional.
- Bulletin:
- B840818
- Component:
- 110000 electrical system
- Summary:
- Head unit high 2 reset while bluetooth is connected: the following event may cause an unexpected reset of the head unit high 2 (nbt evo) when:
- Bulletin:
- B011318
- Component:
- 091100 fuel system, other:storage:tank assembly
- Summary:
- X5 phev, i3 rex and i8 fuel tank pressure sensor: limited warranty extension to 10 years/120,000 miles: for the eligible vehicles, bmw of north america, llc (bmw na) is extending the limited warranty for the vehicleõs fuel tank pressure sen
- Bulletin:
- B650709
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Navigation system: reporting missing or incorrect road map data: the route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
- Bulletin:
- B651316
- Component:
- 350000 equipment
- Summary:
- Component protection active. head units cannot be swapped between vehicles for testing.: if either the head unit (nbt-evo or entry-nav-evo) or the body domain controller (bdc) are swapped into a different vehicle they will cause the head un
- Bulletin:
- B840214
- Component:
- 350000 equipment
- Summary:
- Connecteddrive/bmw assist system diagnosis information: connecteddrive/bmw assist features are partially or completely inoperative.
- Bulletin:
- B611018
- Component:
- 060000 engine and engine cooling
- Summary:
- The display goes black, vehicle doesnt start again after switching the engine off.: on board computer and navigation system goes black or resets.
- Bulletin:
- B640718
- Component:
- 110000 electrical system
- Summary:
- Stationary climate control not possible when set for departure time between 0:00 and 0:30 time range: the programmed stationary climate control ventilation function does not switch on when the departure time is set between 0:00 and 0:30 tim
- Bulletin:
- B610717
- Component:
- 110000 electrical system
- Summary:
- "? ccm or mil displayed after dc charging session . after charging the vehicle at a direct current (also referred to as dc, level 3, or dcfc) charging station, one or both of the following check control messages (ccm) are displayed: "starte
- Bulletin:
- B611017
- Component:
- 353000 equipment:electrical
- Summary:
- "?me fault code 21f0d2 . the following check control message (ccm) was displayed to the customer: ""drive. check as soon as possible"" (ccm id: 49) erroneous fault or hardware defect in the safety box (s-box)."
- Bulletin:
- B611517
- Component:
- 110000 electrical system
- Summary:
- Service action: programming control modules for obd compliance. communication between the hv battery control module (sme) and the hv electrical machine electronics (eme) may be disrupted. the check engine light may not be illuminated when
- Bulletin:
- B611617
- Component:
- 353000 equipment:electrical
- Summary:
- ?charging socket emergency release damaged . the tensioning strap of the emergency charging socket release (2) has been damaged. possible reasons for damage to the emergency release tensioning strap are: excessive force was required to op
- Bulletin:
- B612016
- Component:
- 110000 electrical system
- Summary:
- ?power loss at very low soc of hv battery what's new: ? the procedure has been updated with additional step: writing new adaptation value. this service information bulletin supersedes si b61 20 16 dated january 2017. . the vehicle may exhib
- Bulletin:
- B612116
- Component:
- 350000 equipment
- Summary:
- ?service action: programming control units (range) what's new: the procedure has been updated with additional step: writing new adaptation value this service information bulletin supersedes si b61 21 16 dated september 2016. . the actual r
- Bulletin:
- B611017
- Component:
- 350000 equipment
- Summary:
- Sme fault code 21f0d2 what's new: ? the procedure has been updated with programming the vehicle when fault code 21f0d2 is stored in the sme. the following check control message (ccm) was displayed to the customer: "drive. check as soon as
- Bulletin:
- B611517
- Component:
- 110000 electrical system
- Summary:
- ?service action: programming control modules for obd compliance. communication between the hv battery control module (sme) and the hv electrical machine electronics (eme) may be disrupted. the check engine light may not be illuminated when
- Bulletin:
- B840311
- Component:
- 350000 equipment
- Summary:
- "?telematics device spares replacement part activation via dcsnet for bmw assist what's new: ? model: all models added along with 6ac option code ? situation: all information added ? information: deleted cdma related information and added a
- Bulletin:
- B840214
- Component:
- 350000 equipment
- Summary:
- Connecteddrive/bmw assist system diagnosis information this service information bulletin replaces si b84 02 14 dated july 2014 what's new: model - removed models which no longer support bmw assist functionality and added new models. proce
- Bulletin:
- B122916
- Component:
- 060000 engine and engine cooling
- Summary:
- Service engine soon (mil) - rdme fc 124301/124302. malfunction indicator light illuminated. fuel-air mixture error codes in the range extender digital motor electronics (rdme). possible hardware defect of: the oxygen sensor before catalyti
- Bulletin:
- B611915
- Component:
- 010000 steering
- Summary:
- Grating or scraping noise when turning steering wheel. there is a grating or scraping noise when the steering wheel is turned. the noise comes from the steering column switch cluster (szl), coil spring or steering wheel. when the steering w
- Bulletin:
- B621117
- Component:
- 110000 electrical system
- Summary:
- Instrument cluster hazes over. customer notices a gray haze (shown below) on the instrument cluster face after: instrument cluster was cleaned with a microfiber cloth. a film is removed from instrument cluster face after repair. excessive
- Bulletin:
- B650915
- Component:
- 350000 equipment
- Summary:
- Si b65 09 15 november 2016 audio, navigation, monitors, alarms,srs technical service nbt head unit high (hu-h) resets intermittently or permanently. the head unit-high (hu-h) resets intermittently or permanently. 1. the display is inoperati
- Bulletin:
- B122116
- Component:
- 060000 engine and engine cooling
- Summary:
- "service engine soon (mil) - ihka fc 8013a3. the malfunction indictor lamp (mil) illuminates at start-up or during trip. heating function is usually working properly. fault code 8013a3 "" electric auxiliary heater (high voltage): obd temper
- Bulletin:
- B122715
- Component:
- 060000 engine (pws)
- Summary:
- Service engine soon (mil) - ihka fc 801375 & 8013a3 this service information bulletin supersedes si b12 27 15 dated november 2015. the service engine soon light (mil) is currently or intermittently illuminated in the instrument cluster and
- Bulletin:
- B511415
- Component:
- 010000 steering
- Summary:
- Grinding noise from steering wheel when turning this service information bulletin supersedes si b51 14 15 dated march 2016.. customer complains of a noise from the steering wheel while driving. due to insufficient gap, the steering column l
- Bulletin:
- B611716
- Component:
- 060000 engine and engine cooling
- Summary:
- "service engine soon (mil) - sme fc 21f0d0. malfunction indicator lamp (mil) is illuminated. erroneous fault 21f0d0 ""high-voltage battery, cooling system: refrigerant shutoff valve jammed closed"" is stored in battery management electronic
- Bulletin:
- B612016
- Component:
- 110000 electrical system
- Summary:
- Power loss at very low soc of hv battery. the vehicle may exhibit any of the following at very low state of charge (soc) - less than 8%: power loss while running range extender (rex). inconsistent performance of the rex. high voltage system
- Bulletin:
- B612116
- Component:
- 110000 electrical system
- Summary:
- Service action: programming control units (range).the actual range can be inaccurate in relation to the state of charge of the high-voltage battery. affects certain vins (not all) produced between july 31, 2013 and july 18, 2016. please che
- Bulletin:
- B112016
- Component:
- 060000 engine and engine cooling
- Summary:
- "information checking the oil level after an oil service requires running of the rex engine. to start w20 engine with ista tester, select: 1. service function 2. range extender digital engine electronics 3. range extender service start. alt
- Bulletin:
- B122715
- Component:
- 060000 engine and engine cooling
- Summary:
- Service engine soon (mil) - ihka fc 801375 & 8013a3 this service information bulletin supersedes si b12 27 15 dated november 2015. the service engine soon light (mil) is currently or intermittently illuminated in the instrument cluster and
- Bulletin:
- B220415
- Component:
- 060000 engine and engine cooling
- Summary:
- Service action: replace the motor mount screws this service information bulletin supersedes si b22 01 15 dated march 2016.. a sudden loss of traction while accelerating sharply may damage the engine mounts.
- Bulletin:
- B652316
- Component:
- 118000 electrical system: software
- Summary:
- ?audio volume not restored after msa stop, entry head unit. volume of audio system (when set to near maximum) is reduced when auto start-stop (msa) stop occurs and is not restored upon automatic engine restart. this is normal system behavio
- Bulletin:
- B652416
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- "nbt navigation does not route on toll roads. nbt navigation does not provide routes that include certain toll roads. cause roads that have toll lanes ""without a cash option"" where not utilized for routing in nbt map data versions: next 2
- Bulletin:
- B662116
- Component:
- 030000 brakes (pws)
- Summary:
- Kafas camera-based assistance system limits. information the situations described above may all be caused by known limitations of the system such as: dirty windshield incomplete calibration process unsuccessful calibration restricted visibi
- Bulletin:
- B320214
- Component:
- 016000 steering:electric power assist system
- Summary:
- Power-assisted steering intermittently not available at engine start-up this service information bulletin supersedes si 32 02 14 dated august 2014. the power assisted steering is unavailable at start up/drive readiness. no communication wit
- Bulletin:
- B612216
- Component:
- 110000 electrical system
- Summary:
- "sme fc 21f284 ""high-voltage battery unit, cell supervision circuit: safety circuit activated"". vehicle is not able to be put in a driving readiness state. possible power reduction with ""drivetrain malfunction"" message while driving. fa
- Bulletin:
- B630516
- Component:
- 121100 exterior lighting:headlights:concealment devices
- Summary:
- "headlight assemblies have visible internal moisture/condensation. water on the inside (a) or misting (b) of both headlight lenses that is visible from outside. water inside the headlights can be caused by two situations: water/moisture ing
- Bulletin:
- B651816
- Component:
- 140000 air bags
- Summary:
- Airbag warning lamp illuminated this service information bulletin replaces si b65 18 16 dated july 2016.. the airbag warning lamp in the instrument cluster lights up while the vehicle is in motion. the airbag control unit (acsm4) contains t
- Bulletin:
- B652716
- Component:
- 118000 electrical system: software
- Summary:
- Software changes after programming with ista/p v3.59.2. information aftersales customer service representatives need to be aware of the following changes that occur to features and functions of the i01 (i3) after reprogramming and encoding
- Bulletin:
- B320315
- Component:
- 010000 steering
- Summary:
- Noises when turning the steering wheel this service information bulletin supersedes si 32 03 15 dated january 2016.. there are squeaking or groaning noises from the steering spindle when the steering wheel is turned. the steering spindle sl
- Bulletin:
- B511615
- Component:
- 060000 engine (pws)
- Summary:
- "delivery stop: remove engine oil label. affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. vehicles at ports of entry will be remedied prior to dealer delivery. on affected vehicles, there i
- Bulletin:
- B513016
- Component:
- 162500 structure:body:tailgate
- Summary:
- Tailgate unintentionally opens. trunk/tailgate may open when vehicle is locked. trunk/tailgate may open while the vehicle is in motion. usually after stopping, such as a traffic light etc. vehicle key trunk/tailgate button may accidentally
- Bulletin:
- B641316
- Component:
- 353600 equipment:air conditioner
- Summary:
- "a/c failure: fc 801252 electric a/c compressor: internal fault detected. air conditioning (a/c) failure with ihka fault code ""801252 - electric a/c compressor: internal fault detected"". ihka software fault in the versions detailed in the
- Bulletin:
- B661816
- Component:
- 110000 electrical system
- Summary:
- Information on the operation of the smart opener. information on the operation of the smart opener model f07 (5 series gran turismo) f10 (5 series) f12 (6 series convertible) f13 (6 series coupe) f15 (x5) f16 (x6) f22 (2 series coupe) f23 (
- Bulletin:
- B840516
- Component:
- 353000 equipment:electrical
- Summary:
- Bmw online non-functional: check icc-id in account. the connecteddrive services are non-functional after a hardware exchange of the telematics control unit. this is not indicated by cc-message. connecteddrive services not synchronized by te
- Bulletin:
- B840616
- Component:
- 350000 equipment
- Summary:
- Bmw online non-functional: check icc-id in account. bmw online/bmw connecteddrive not functional. vehicle and service cockpit have different icc-id's.
- Bulletin:
- 220115
- Component:
- 060000 engine and engine cooling
- Summary:
- Subject left side engine mount broken. the left side motor mount or motor mount support has failed. as a result, the electric drivetrain moves excessively in the chassis. a banging noise can be heard from the rear of the vehicle during load
- Bulletin:
- 610215
- Component:
- 100000 power train
- Summary:
- "mcheck control message ""battery discharge"" displays intermittently. the customer states that a ""battery discharge"" check control message is displayed intermittently when the vehicle is started. the following fault code is also stored:
- Bulletin:
- 613814
- Component:
- 100000 power train
- Summary:
- ?si b61 38 14 february 2015 general electrical systemstechnical service this service information bulletin supersedes si b61 38 14 dated january 2015. designates changes to this revision subject drivetrain malfunction (ccm 794) with isolatio
- Bulletin:
- B122015
- Component:
- 060000 engine (pws)
- Summary:
- "service engine soon (mil): rdme fc 120006. the service engine soon light (mil) is intermittently illuminated in the instrument cluster, and fault code 120006 ""information engine switch-off time: too long compared to cooling of engine cool
- Bulletin:
- B511215
- Component:
- 160000 structure
- Summary:
- Front door trim panel loose. the door trim panel is loose or has a visible gap in the area near the b-pillar. the yellow door trim panel securing clips are not robust.
- Bulletin:
- B610715
- Component:
- 110000 electrical system
- Summary:
- "charging stops when using ""occasional use"" cable. when charging the vehicle with the occasional use cable (ouc), and the charge rate set to ""min"" in the cid, charging may switch off during the charge cycle. in rare cases, the vehicle m
- Bulletin:
- B613514
- Component:
- 110000 electrical system
- Summary:
- "displayed range is lower after programming. after the vehicle is programmed with ista/p 3.53.3 (i-level i001-14-07-503), the displayed vehicle range in the instrument cluster is lower than prior to the software update. the actual range tha
- Bulletin:
- B650915
- Component:
- 350000 equipment
- Summary:
- Hu-h: headunit resets intermittently or permanently. the hu-h (headunit-high) resets intermittently or permanently. ? the display is inoperative and there is no audio output ? automatic system start-up after a couple of seconds cause softwa
- Bulletin:
- B123214
- Component:
- 060000 engine (pws)
- Summary:
- "service engine soon (mil) lamp illuminated with no relevant faults. information if an i3 or i8 is brought in for service with a service engine soon (mil) lamp illuminated, or with a customer concern that the mil is intermittently illuminat
- Bulletin:
- B511615
- Component:
- 355100 equipment:other:labels
- Summary:
- "affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. vehicles at ports of entry will be remedied prior to dealer delivery. on affected vehicles, there is an incorrect label regarding the appro
- Bulletin:
- B611815
- Component:
- 110000 electrical system
- Summary:
- Charging is not possible, or is reduced. ? charging is no longer possible, or is only possible with restricted charging power, or: ? when charging the vehicle, the indicator light around the charging socket lights up red and the external ci
- Bulletin:
- B613514
- Component:
- 110000 electrical system
- Summary:
- "displayed range is lower after programming. after the vehicle is programmed with ista/p 3.53.3 (i-level i001-14-07-503), the displayed vehicle range in the instrument cluster is lower than prior to the software update. the actual range tha
- Bulletin:
- B360115
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Check control message: tire pressure monitor (rdci) failure. a check control message states tire pressure monitor (rdci) has failed cause hardware in the remote control unit (fbd3 antenna)
- Bulletin:
- B511815
- Component:
- 162500 structure:body:tailgate
- Summary:
- A check control message is displayed for the tailgate lock open. a check control message is displayed indicating that the tailgate is open, even though it is mechanically closed. cause faulty tailgate lock or incorrect adjustment.
- Bulletin:
- B611915
- Component:
- 010000 steering
- Summary:
- Grating or scraping noise when turning steering wheel. there is a grating or scraping noise when the steering wheel is turned. the noise comes from the steering column switch cluster (szl), coil spring or steering wheel. cause when the stee
- Bulletin:
- B320514
- Component:
- 010000 steering
- Summary:
- "steering wheel does not return to center. information do not replace any parts for this complaint. the return behavior is inherent in the design of the eps. attention: an eps ""break in"" period of approximately 2000 miles is required. onc
- Bulletin:
- B511816
- Component:
- 110000 electrical system
- Summary:
- Instrument panel trim fading. information wood trim and leather upholstery have inherent variations in color and texture, dependent upon being properly cleaned and maintained. these items may lighten or darken due to age or exposure to sunl
- Bulletin:
- B611516
- Component:
- 110000 electrical system
- Summary:
- "ccm ""charging no longer possible"" during or after transport mode. after removing transport mode certain fault codes may be store erroneously. these include 21e633, 222805, and 222834. erroneous fault entry from kle and eme during transpo
- Bulletin:
- B651816
- Component:
- 010000 steering
- Summary:
- Airbag warning lamp illuminated. the airbag warning lamp in the instrument cluster lights up while the vehicle is in motion. the airbag control unit (acsm4) contains the following fault(s): 930904 - drivers airbag interval stage 1, resistan
- Bulletin:
- 610115
- Component:
- 111000 electrical system:battery
- Summary:
- Subject discharged 12v battery. if the 12v battery is discharged, it can be recharged with an ac fast charger (level 2). however, there may be a delay of up to 30 minutes before charging starts. cause software error in the convenience charg
- Bulletin:
- 651312
- Component:
- 350000 equipment
- Summary:
- This service information bulletin supersedes si b65 13 12 dated september 2012. designates changes to this revision subject headunit high: navigation system road map usage. information the headunit high (hu-h), also called nbt, began replac
- Bulletin:
- 710115
- Component:
- 355100 equipment:other:labels
- Summary:
- This service information bulletin supersedes si b71 01 15 dated january 2015. perform the procedure outlined in this service information on all affected vehicles before customer delivery or the next time they are in the shop for maintenance
- Bulletin:
- B121215
- Component:
- 110000 electrical system
- Summary:
- Service engine soon (mil): eme fc cf948c. the service engine soon light (mil) is intermittently illuminated in the instrument cluster (kombi). this does not affect drivability, and no symptoms are apparent to the customer. cause the followi
- Bulletin:
- B270115
- Component:
- 103000 power train:automatic transmission
- Summary:
- Perform the procedure outlined in this service information on all affected vehicles before customer delivery or the next time they are in the shop for maintenance or repairs. subject service action: replace park lock actuator. unfavorable t
- Bulletin:
- B610515
- Component:
- 111000 electrical system:battery
- Summary:
- 12-volt battery terminal adapter slightly loose. the 12-volt battery adapter appears to be slightly loose. the cable connection on the positive or negative terminal can be slightly moved or turned. it is normal for vehicles to have slight p
- Bulletin:
- B613514
- Component:
- 110000 electrical system
- Summary:
- "general electrical systems technical service this service information bulletin supersedes si b61 35 14 dated december 2014. designates changes to this revision subject displayed range is lower after programming. after the vehicle is progra
- Bulletin:
- B650315
- Component:
- 140000 air bags
- Summary:
- "airbag warning light on: fault 930be3, high-voltage system shutdown. the airbag warning light in the instrument cluster is on, or the check control message (ccm) ""restraint system faulty"" is displayed. the advance crash safety module (ac
- Bulletin:
- B840514
- Component:
- 350000 equipment
- Summary:
- One or both of the situations listed below may be encountered: ? android device connection stability (dropped calls) ? third-party app metadata: the album art and song title do not update when streaming audio from pandora or spotify, etc. n
- Bulletin:
- B121215
- Component:
- 060000 engine (pws)
- Summary:
- Service engine soon (mil): eme fc cf948c. the service engine soon light (mil) is intermittently illuminated in the instrument cluster (kombi). this does not affect drivability, and no symptoms are apparent to the customer. cause the followi
- Bulletin:
- B360115
- Component:
- 190000 tires
- Summary:
- Check control message: tire pressure monitor (rdci) failure. a check control message states tire pressure monitor (rdci) has failed cause hardware in the remote control unit (fbd3 antenna)
- Bulletin:
- B610815
- Component:
- 110000 electrical system
- Summary:
- "high-voltage charging cable lock malfunction. one of the following situations can occur: ? the vehicle cannot be charged via the high-voltage charging procedure. the indicator light on the charging socket lights up white and does not chang
- Bulletin:
- B320514
- Component:
- 010000 steering
- Summary:
- "steering wheel does not return to center. information do not replace any parts for this complaint. the return behavior is inherent in the design of the eps. an eps ""break in"" period of approximately 2000 miles is required. once this phas
- Bulletin:
- B360115
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Check control message: tire pressure monitor (rdci) failure. a check control message states tire pressure monitor (rdci) has failed cause hardware in the remote control unit (fbd3 antenna)
- Bulletin:
- B122715
- Component:
- 060000 engine (pws)
- Summary:
- "service engine soon (mil) - ihka fc 801375. the service engine soon light (mil) is currently or intermittently illuminated in the instrument cluster and fault code 801375 ""electric auxiliary heater (high voltage) is stored: temporary faul
- Bulletin:
- B122815
- Component:
- 110000 electrical system
- Summary:
- "eme fault code: 2228bf. check control message (ccm) 170 ""drivetrain fault"" is displayed in the instrument cluster and fault code 2228bf ""eme: internal fault (drive position monitoring)"" is stored in the electrical machine electronics (
- Bulletin:
- B123015
- Component:
- 110000 electrical system
- Summary:
- "eme fault code: 222011. ? it is not possible to engage any drive position and/or the display on the gear selector switch (gws) returns back to ""p"" and ""p"" begins to flash. ? check control messages (ccm): 170 ""drivetrain fault!"" and/o
- Bulletin:
- B123415
- Component:
- 060000 engine (pws)
- Summary:
- "service engine soon (mil) - rdme fc 128002. the service engine soon light (mil) is illuminated in the instrument cluster and fault code 128002 ""air mass: too low"" is stored in the rdme. cause rdme software."
- Bulletin:
- B123815
- Component:
- 060000 engine and engine cooling
- Summary:
- Various software fixes and improvements. a number of undesirable conditions exist in these vehicles. this bulletin addresses the following customer complaints, system faults and improvements: ? broken motor mount potential - (i3, si b22 01
- Bulletin:
- B220115
- Component:
- 060000 engine and engine cooling
- Summary:
- ?si b22 01 15 november 2015 engine and gearbox suspensiontechnical service this service information bulletin supersedes si b22 01 15 dated february 2015. designates changes to this revision subject left side engine mount broken. the left si
- Bulletin:
- B610215
- Component:
- 110000 electrical system
- Summary:
- Clicking noise from off-board charger. while the vehicle is charging, the off-board charger is clicking. the clicking noise comes from the relays inside the charger cycling off and on. this condition most commonly occurs when the vehicle is
- Bulletin:
- B660815
- Component:
- 110000 electrical system
- Summary:
- Comfort access does not function after vehicle enters sleep mode. sporadically, when the vehicle has been locked and is in sleep mode, the vehicle will not waken when trying to unlock the vehicle with comfort access from any door. the vehic
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