2015 VOLKSWAGEN EOS Recall
- Campaign:
- 18V329000 on 05/21/2018
- Component:
- Unknown or other
- Manufactured:
- 02/15/2011 - 04/01/2015
- Affected:
- 252
- Defect:
- Volkswagen group of america, inc. (volkswagen) is recalling certain 2012-2016 eos, 2012 passat, 2012-2016 cc, 2015 e-golf, 2011-2015 touareg, 2012-2015 tiguan, and 2011-2016 golf and 2011-2013 gti vehicles. modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Consequence:
- If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Correction:
- Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or volkswagen will repurchase them if necessary, free of charge. interim notices informing owners of the safety risk were mailed july 13, 2018. owners will receive a second notice when the remedy becomes available. owners may contact volkswagen customer service at 1-800-893-5298.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2015 VOLKSWAGEN EOS TSBs (207)
- Bulletin:
- TT-60-07-01
- Component:
- 160000 structure
- Summary:
- Volkswagen: some vehicles are experiencing a water leakage from a pillar area trim near sunroof drain hoses or either side and/or dome lamp area. model 2007-13 eos. *pe
- Bulletin:
- TT 37-14-01
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- TL-VW-774 J
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- VERSION 1.0
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- VERSION 1.1
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- VAS5903
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- TT171601_2044618
- Component:
- 060000 engine and engine cooling
- Summary:
- Diagnostic assistance should the yellow engine oil lamp remain illuminated with engine oil level at the proper level.
- Bulletin:
- TT 571004
- Component:
- 110000 electrical system
- Summary:
- Update to model year applicability.
- Bulletin:
- TT610805_2031822
- Component:
- 354000 equipment:mechanical
- Summary:
- Repair tip to assist in addressing convertible top damage to the adjuster arm and additional reference for further repair information to address root cause of failure.
- Bulletin:
- TT 611201
- Component:
- 175200 latches/locks/linkages:trunk lid:lock
- Summary:
- Update to model year applicability.
- Bulletin:
- VIN-4-A-PIN AUGU
- Component:
- 110000 electrical system
- Summary:
- Mil-on, fault p309f or p309d, no electric drive mode
- Bulletin:
- TT911611_2045093
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Providing new service part number for replacement radio knob, that was unavailable as a service part until recently.
- Bulletin:
- TT911611_2045093
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Providing new service part number for replacement radio knob, that was unavailable as a service part until recently.
- Bulletin:
- V011613_2033805
- Component:
- 060000 engine (pws)
- Summary:
- "engine, misfire diagnostic aid the mil is flashing or illuminated."
- Bulletin:
- TT 97-14-02
- Component:
- 110000 electrical system
- Summary:
- Tech tip denoting potential for damage of the data link connector when using after market plug in devices or scan tools and subsequent diagnostic direction.
- Bulletin:
- V661602_2027119
- Component:
- 162000 structure:body
- Summary:
- Update "conditions not covered by warranty" section, remove oxydation wording, insert anodized wording, and update model year and model applicability.
- Bulletin:
- VIN-4-A-PIN APRI
- Component:
- 020000 suspension
- Summary:
- Mil-on, fault p309f or p309d, no electric drive mode customer states crank no start and/or in-tank fuel pump making noise and possibly with fuel pump faults mil-on, fault p013e in the ecm mil-on, fault p164b in ecm mil-on, fault
- Bulletin:
- TT 13-16-01
- Component:
- 103000 power train:automatic transmission
- Summary:
- Reminder to follow the correct repair procedure of pilot bearing replacement, when removing and re-installing the dsg transmission
- Bulletin:
- TT 901204_203072
- Component:
- 117000 digital instrument panel
- Summary:
- Instructions to manually set service internal maximum values after instrument cluster replacement, to prevent false messages to the customer.
- Bulletin:
- TT 911117_203118
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Directions to deactivate transport safeguard mode in replacement radios. no directions to address this in the repair manual or scan tool.
- Bulletin:
- VIN-4-A-PIN APRI
- Component:
- 010000 steering
- Summary:
- Mil-on, fault p309f or p309d, no electric drive mode customer states crank no start and/or in-tank fuel pump making noise and possibly with fuel pump faults mil-on, fault p013e in the ecm mil-on, fault p164b in ecm mil-on, fault
- Bulletin:
- TT 901204_203072
- Component:
- 110000 electrical system
- Summary:
- Instructions to manually set service internal maximum values after instrument cluster replacement, to prevent false messages to the customer.
- Bulletin:
- TT 911117_203118
- Component:
- 118000 electrical system: software
- Summary:
- Directions to deactivate transport safeguard mode in replacement radios. no directions to address this in the repair manual or scan tool.
- Bulletin:
- V001706_2033708
- Component:
- 160000 structure
- Summary:
- Update tb to include model year 2016 & 2017 applicability
- Bulletin:
- V271701_2033978
- Component:
- 060000 engine (pws)
- Summary:
- Update existing technical bulletin to include model year 2017 applicability.
- Bulletin:
- Maintenance Sche
- Component:
- 060000 engine (pws)
- Summary:
- 2015 volkswagen eos maintenance schedule for usa 2.0l tsi engine schedule from 10,000 miles to 120,000 miles
- Bulletin:
- V941403 2011521
- Component:
- 120000 exterior lighting
- Summary:
- Technical bulletin (exterior lights, moisture accumulation): this document informs of the condensation and or water droplets visible on inside of exterior light lenses. the document also informs how to service the issue.
- Bulletin:
- VW 2015 Tire Cha
- Component:
- 190000 tires
- Summary:
- 2015 tire chain information: this document informs what tires can still function with chains on them. the document also had a "tire chain restriction disclosure letter"
- Bulletin:
- VWM-14-02
- Component:
- 061100 engine and engine cooling:engine:gasoline
- Summary:
- Maintenance information (volkswagen carefree maintenance program - gasoline engines model year 2015 and newer): this communication contains important information and saga claim entry requirements for the volkswagen carefree maintenance pro
- Bulletin:
- TT 32-14-01
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Tech tips (torque converter/flywheel/flexplate installation): incorrect torque converter or flywheel/flexplate installation can result in transmission damage. when installing an engine, flywheel or transmission, please follow the installat
- Bulletin:
- V001406 2015780
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Technical bulletin (pdi - vehicle inspection, protection removal and detailing): this document informs on the service a vehicle shouold received when it has successfully reached a dealership. ? inspecting vehicle for damage (to be compl
- Bulletin:
- V001407 2036935
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Technical bulletin (by-pack at delivery): components missing from the by-pack should be claimed in one of two ways. (warranty or transportation) understanding when to claim one versus the other is very important. this document informs of t
- Bulletin:
- V001408 2036935
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Technical bulletin (components may be missing from the by-pack at delivery): components missing from the by-pack should be claimed in one of two ways. (warranty or transportation) understanding when to claim one versus the other is very
- Bulletin:
- V461406 2015173
- Component:
- 020000 suspension
- Summary:
- Technical bulletin (brake disc pulsation or vibration): when applying brakes at highway speeds the following symptoms may occur: ? brake pedal pulsation ? vibration felt in vehicle body ? steering wheel shakes for brake vibration or pu
- Bulletin:
- V461405 2010245
- Component:
- 020000 suspension
- Summary:
- Technical bulletin (vibration or noise when braking): vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. thi
- Bulletin:
- V171402 2037201
- Component:
- 060000 engine (pws)
- Summary:
- Technical bulletin (engine oil level): technicians may find during pdi that the oil level is below the full mark, but still within the hash marks on the engine oil dip stick. all volkswagen engines are filled to a specific volume before le
- Bulletin:
- Fluid Capacity C
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Eos - 2015 fluid capacity chart this document contains information on what fluids, how much for each of them are necessary to have a car up, and running.
- Bulletin:
- TT 87-14-01
- Component:
- 353600 equipment:air conditioner
- Summary:
- Tech tips (ac compressor replacement, refrigerant circuit flushing requirement): this document informs when replacing the air conditioning compressor it is necessary to flush the entire system to remove all the pag oil. replacement ac comp
- Bulletin:
- TT 57-10-11
- Component:
- 110000 electrical system
- Summary:
- Tech tips (comfort module (j393) or bcm (j519) replacement): this document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched off. this can be accomplished by selec
- Bulletin:
- TT 45-09-04
- Component:
- 010000 steering
- Summary:
- Tech tips (2009-2015 jetta, eos, rabbit, golf, gti, passat, cc, and tiguan equipped with electromechanical power steering ? g85 location identification tip): ths document informs of the location of the g85 steering sensor. the sensors expe
- Bulletin:
- PDI - 2015 Eos S
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- "volkswagen perfect delivery process ? sales consultant delivery checklist: this document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle"
- Bulletin:
- V871409 2019947
- Component:
- 353600 equipment:air conditioner
- Summary:
- Technical bulletin (air conditioning, cleaning of the refrigerant circuit): in cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circ
- Bulletin:
- V171404 2012855
- Component:
- 060000 engine (pws)
- Summary:
- Technical bulletin (engine oils which meet volkswagen oil quality standard): this document informs of a sample list of products generally available in the north american market that meet the volkswagen oil quality standard
- Bulletin:
- TT011703 2047670
- Component:
- 060000 engine and engine cooling
- Summary:
- Steps to address false misfire indication
- Bulletin:
- TT911401SS4 2036
- Component:
- 114000 electrical system:wiring
- Summary:
- Direction to check for loose connections resulting in erratic operation
- Bulletin:
- TT451101ss3_2030
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update tech tip to include model year 2017 applicability.
- Bulletin:
- Elsa Newsletter
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Reminder that odis service v3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. with the release of v3.0.0. installation dvds are no longer used.
- Bulletin:
- V461601 2010245
- Component:
- 020000 suspension
- Summary:
- Addressess vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation.
- Bulletin:
- V401601 2043146
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Technical bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak. document contains examples of strut or shock absorber leak assessments
- Bulletin:
- V371601 2033975
- Component:
- 103000 power train:automatic transmission
- Summary:
- This document was created in response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, volkswagen group of america, volkswagen canada have prepared the
- Bulletin:
- V341601 2034406
- Component:
- 101000 power train:clutch assembly
- Summary:
- Discusses possible causes of customer concern customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels
- Bulletin:
- V271601 2033978
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Document discusses possible needs for generator replacement, charging system inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. document also discusses where to find warranty information for co
- Bulletin:
- V191601 2022549
- Component:
- 060000 engine and engine cooling
- Summary:
- Tech bullentin concerning electric coolant fans that continue to run after ignition is switched off
- Bulletin:
- V011602 2014815
- Component:
- 070000 fuel system, gasoline
- Summary:
- Technical tips on what to do if improper gasoline has been added to the vehicle.
- Bulletin:
- V001602 2033846
- Component:
- 073000 fuel system, gasoline:fuel injection system
- Summary:
- Fuel additive to help prevent sporadic misfire faults a volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
- Bulletin:
- V001601 2034407
- Component:
- 350000 equipment
- Summary:
- Document informs meaning of service numbers to discribe issuse with if the customer is experiencing clutch related issues and the concern is found to be within the clutch components if the customer is experiencing manual gearbox relat
- Bulletin:
- TT 91-16-06
- Component:
- 284000 back over prevention: camera system
- Summary:
- Tips on how to fix rear view camera displays that are very grainy and in black and white
- Bulletin:
- VWC-16-01
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Adjustment of time unit correction payments for 2014/2015 model year maintenance claims
- Bulletin:
- TT 97-14-02ss1
- Component:
- 110000 electrical system
- Summary:
- Tech tips damage to data link connector (dlc) from aftermarket devices (cannot communicate with vehicle obd system)
- Bulletin:
- V461603 2015173
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Technical bulletin informing that when applying brakes at highway speeds the following symptoms may occur: - brake pedal pulsation - vibration felt in vehicle body - steering wheel shakes it informs how to inspect brakes. it informs of
- Bulletin:
- V461604 2010245
- Component:
- 020000 suspension
- Summary:
- Technical bulletin on how to service vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. the document also co
- Bulletin:
- V501604 2014370
- Component:
- 162000 structure:body
- Summary:
- Technical bulletin about paint finish, reducing swirl marks and fine scratches new vehicles (prior to retail delivery) with swirl marks and or fine scratches from polishing or cleaning. the document also have infromation about where to fi
- Bulletin:
- V921501 2037322
- Component:
- 350000 equipment
- Summary:
- Technical bulletin: this document concerns the sensitivity of the washer solvent level sensor (g33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. the operation of the
- Bulletin:
- TT 27-13-01
- Component:
- 061110 engine and engine cooling:engine:gasoline:belts and associated pulleys
- Summary:
- Tech tips: generator charging concern diagnosis tip - one way clutch pulley testing
- Bulletin:
- TT 57-10-15
- Component:
- 110000 electrical system
- Summary:
- Tech tips: vehicles with immobilizer with download/discharge? new key will not program
- Bulletin:
- V271501 2011894
- Component:
- 111000 electrical system:battery
- Summary:
- Technical bulletin: battery, testing and charging using midtronics vas6161, mcr340v, incharge 940, or grx3000vas charger
- Bulletin:
- V171501 2037201
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Technical bulletin: the document discusses proper engine oil level diagnosis and servicing issues
- Bulletin:
- TT 60-07-01
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Tech tips: water leak from the ?a? pillar area
- Bulletin:
- TT 61-07-12
- Component:
- 356000 equipment adaptive
- Summary:
- Tech tips: acceptable conditions concerning water leaks
- Bulletin:
- TT 61-07-16
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Tech tips: water leak testing
- Bulletin:
- TT 61-07-110
- Component:
- 356000 equipment adaptive
- Summary:
- Tech tips: water leak behind exterior mirror triangle seal
- Bulletin:
- TT 61-08-05
- Component:
- 160000 structure
- Summary:
- Tech tips: convertible top repair tip
- Bulletin:
- TT 61-08-06
- Component:
- 160000 structure
- Summary:
- Tech tips: convertible top hall sensor diagnosis
- Bulletin:
- TT 61-08-07
- Component:
- 160000 structure
- Summary:
- Tech tips: roof pillar flap components issues
- Bulletin:
- TT 61-08-09
- Component:
- 160000 structure
- Summary:
- Tech tips: rattle noise from roof center section
- Bulletin:
- TT 61-10-01
- Component:
- 356000 equipment adaptive
- Summary:
- Tech tips: ?close boot lid? error displayed in the mfi, top operation interrupted
- Bulletin:
- TT 61-12-04
- Component:
- 356000 equipment adaptive
- Summary:
- Convertible top inoperative with faults 03053, 03055, and/or 03057 stored
- Bulletin:
- TT 91-13-01
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Tech tips: rns-510 radio?unit start-up and boot-up operation issues
- Bulletin:
- V011503 2014815
- Component:
- 070000 fuel system, gasoline
- Summary:
- Discusses the issues associated with using contaiminated gasoline. there are recommendations to use top tier gasoline retailers
- Bulletin:
- TT 96-12-07
- Component:
- 356000 equipment adaptive
- Summary:
- Tech tips: equipping vehicles with kessy ? key adaptation tip
- Bulletin:
- V941501 2011521
- Component:
- 120000 exterior lighting
- Summary:
- Technical bulletin: condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document
- Bulletin:
- V661502 2027119
- Component:
- 356000 equipment adaptive
- Summary:
- Technical bulletin: diagnosing with damage on external chrome or aluminum surfaces
- Bulletin:
- V461502 2010245
- Component:
- 030000 brakes (pws)
- Summary:
- Technical bulletin: vibration or noise when braking issues are addressed
- Bulletin:
- V271503 2016076
- Component:
- 111000 electrical system:battery
- Summary:
- Technical bulletin: battery, discharged, diagnosis for excessive static current draw
- Bulletin:
- V271502 2033978
- Component:
- 111000 electrical system:battery
- Summary:
- Technical bulletin: the document refers to diagnosing charging systems for issues
- Bulletin:
- V001501 2036935
- Component:
- 356000 equipment adaptive
- Summary:
- Technical bulletin: a notification that components may be missing from the by-pack at delivery. it also informs that components missing from the by-pack should be claimed in one of two ways. (warranty or transportation)
- Bulletin:
- TT 61-08-05
- Component:
- 356000 equipment adaptive
- Summary:
- Tech tips: convertible top repair tips
- Bulletin:
- TT 27-15-02
- Component:
- 356000 equipment adaptive
- Summary:
- Tech tips (test plan to calibrate adaptive cruise control sensors will not begin notice): notification that if the test plan to calibrate the adaptive cruise control sensors will not begin, turn off the overhead lights in the shop. the wave
- Bulletin:
- TT 37-14-01
- Component:
- 110000 electrical system
- Summary:
- Tech tips (no mechatronic communication dtc 01315): for communication faults set in various modules indicating loss of, or no communication with the mechatronic this document informs what is needed if you find that the barrel connector l
- Bulletin:
- PDI - 2015 Eos S
- Component:
- 356000 equipment adaptive
- Summary:
- Volkswagen perfect delivery process ? sales consultant delivery checklist: this document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
- Bulletin:
- V911413 2034309
- Component:
- 110000 electrical system
- Summary:
- Technical bulletin (car-net operating control unit (ocu/j949) service guidelines & general information): for informational purposes this document informs of software related fault codes software operating characteristics swapping of o
- Bulletin:
- V911411 2038669
- Component:
- 353000 equipment:electrical
- Summary:
- Technical bulletin (car-net unresponsive - verizon telematics service interruptions and outages): this document informs how to service potiential interruptions and outages. when beginning diagnosis for customer concerns related to func
- Bulletin:
- V911410 2035473
- Component:
- 350000 equipment
- Summary:
- Technical bulletin (infotainment worksheet): this bulletin provides instructions and information for completing and submitting the updated web version of the infotainment worksheet. like the previous version, the infotainment worksheet all
- Bulletin:
- V191401 2022549
- Component:
- 060000 engine and engine cooling
- Summary:
- Technical bulletin (electric coolant fans continue to run after ignition is switched off): this documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignit
- Bulletin:
- V001411 2033708
- Component:
- 160000 structure
- Summary:
- Technical bulletin (removing paint contaminants from exterior paint): this document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint.
- Bulletin:
- V001410 2036935
- Component:
- 350000 equipment
- Summary:
- Technical bulletin (by-pack at delivery): components may be missing from the by-pack at delivery. components missing from the by-pack should be claimed in one of two ways. (warranty or transportation) understanding when to claim one versus
- Bulletin:
- Revised_Oil_Capa
- Component:
- 060000 engine (pws)
- Summary:
- Job aid ? vw engine oil capacities (gasoline, diesel, hybrid engines)
- Bulletin:
- TT 27-16-02
- Component:
- 118000 electrical system: software
- Summary:
- Brand specific alignment rack software information to address calibration concerns for adaptive cruise control.
- Bulletin:
- V011528 2033805
- Component:
- 110000 electrical system
- Summary:
- Technical bulletin (engine, misfire diagnostic aid): this document informs that multiple components should not be replaced for 1 misfiring cylinder. repeat repairs must be carefully addressed to identify the root cause of the concern. if m
- Bulletin:
- V921503 2037322
- Component:
- 060000 engine (pws)
- Summary:
- Technical bulletin (washer level sensor issues): the sensitivity of the washer solvent level sensor (g33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. the operation
- Bulletin:
- V911513 2038669
- Component:
- 110000 electrical system
- Summary:
- Technical bulletin (car-net unresponsive - verizon telematics service interruptions and outages): when beginning diagnosis for customer concerns related to functionality of the car-net system, it is important to understand that the symptom
- Bulletin:
- V001413 2033846
- Component:
- 060000 engine (pws)
- Summary:
- Technical bulletin (fuel additive to help prevent sporadic misfire faults): fuel quality impacts the operating performance, efficiency and service life of the engine. the use of poor quality fuels may result in deposit build up on the fuel
- Bulletin:
- TT 45-09-03
- Component:
- 118000 electrical system: software
- Summary:
- Tech tips (electro ? steering - dtc 01309 008 ?no communication with -j500-? is stored in the abs/esp module only): this document informs if, after replacement of the steering rack, fault code 01309 008 is set in the abs/esp module only, f
- Bulletin:
- TT 00-14-03
- Component:
- 118000 electrical system: software
- Summary:
- Tech tips (svm update instructions): this document informs when performing svm updates, the scan tool should be hardwired to the vehicle and the bluetooth physically turned off. a hard wired internet connection is also recommended.
- Bulletin:
- V911503 2037873
- Component:
- 350000 equipment
- Summary:
- Technical bulletin: this document refers to the software update for rns 510 welcome screen image distorted. this procedure corrects the concerns listed above by updating the rns 510 to the latest software 5382
- Bulletin:
- V201502 2031426
- Component:
- 060000 engine (pws)
- Summary:
- Technical bulletin (high pressure fuel pump diagnosis): completing the gff high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements
- Bulletin:
- TT 91-15-02
- Component:
- 350000 equipment
- Summary:
- Tech tips: car net equipped vehicles-vehicle health report received by customer indicating a concern, but cannot verify any conditions or dtc?s to facilitate diagnosis
- Bulletin:
- TT 91-15-01
- Component:
- 350000 equipment
- Summary:
- Tech tips: vehicle health report received by customer indicating a concern, but cannot verify any conditions or dtc?s to facilitate diagnosis
- Bulletin:
- TT 44-13-04
- Component:
- 010000 steering
- Summary:
- Tech tips: this tech tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center
- Bulletin:
- TT 44-13-03
- Component:
- 020000 suspension
- Summary:
- Tech tips: this tech tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments
- Bulletin:
- V601501 2019568
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Technical bulletin (sunroof or power sunshade, does not open/close or automatic operation does not function). this document contains warranty information for coverage, and informs of methods to to service the issue
- Bulletin:
- V401501 2040561
- Component:
- 010000 steering
- Summary:
- Technical bulletin (squeaking noises from front of vehicle): squeaking/creaking noise from front of vehicle while fully turning steering wheel. the document also gives information on servicing the issue
- Bulletin:
- V001502 2015780
- Component:
- 160000 structure
- Summary:
- Technical bulletin (pdi - vehicle inspection, protection removal and detailing): this document refers to a pre check inspection on the quality of a vehicle such as - inspecting vehicle for damage (to be completed within 48 hours of delive
- Bulletin:
- TT 64-14-02
- Component:
- 110000 electrical system
- Summary:
- Tech tips (heated rear window, one or more lines inoperative): to detect which line(s) is inoperative, utilize a volt meter to check for 0 v, which will be present after the open in the grid line. the check must be performed with the engin
- Bulletin:
- TT 61-09-05
- Component:
- 110000 electrical system
- Summary:
- Tech tips (fault code 02805 ?system interference? in convertible top): fault code 02805 is a generic fault code for one top condition out of sequence
- Bulletin:
- TT 19-12-01
- Component:
- 060000 engine (pws)
- Summary:
- Tech tips (radiator identification sensor): on tsi (2.0l ccta, cbfa) equipped vehicles with fault code p2568 direct ozone reduction catalyst temperature sensor, this fault refers to - g611- as radiator identification sensor. if the radiato
- Bulletin:
- TT 19-13-02
- Component:
- 060000 engine and engine cooling
- Summary:
- Tech tips (coolant leak or repeat coolant leak from the water pump area): the document informs to inspect for issues, and why issues may happen. it also notes how to fix the issue, and other issues that could happen while repairing the iss
- Bulletin:
- TT 21-10-02
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- Tech tips: the document discusses the conditions of when turbo can to be fixed or replaced
- Bulletin:
- TT 27-15-01
- Component:
- 060000 engine (pws)
- Summary:
- Tech tips (no crank, no start after cold soak issues): concern may be the result of a leaking vacuum check valve not holding residual pressure overnight. this results in a hard brake pedal that may require more pressure than usual to allow
- Bulletin:
- V001503 2040590
- Component:
- 160000 structure
- Summary:
- Technical bulletin (paint defect - water migration under the rapgard): water migration under the rapgardĀ® can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. this document discusses.
- Bulletin:
- V921502 2026253
- Component:
- 130000 visibility
- Summary:
- Technical bulletin (windshield wipers streak or smear): windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. to avoid unnecessary replacement of wiper blades, the condition and cleanliness of the w
- Bulletin:
- V871508 2005566
- Component:
- 060000 engine and engine cooling
- Summary:
- Technical bulletin (hvac, unpleasant odor): unpleasant odor is coming from heating and ventilation system. odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first start
- Bulletin:
- V871506 2019947
- Component:
- 060000 engine and engine cooling
- Summary:
- Technical bulletin (air conditioning, cleaning of the refrigerant circuit (u.s.only)): in cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or compon
- Bulletin:
- V201503 2031426
- Component:
- 060000 engine (pws)
- Summary:
- Technical bulletin: high pressure fuel pump diagnosis. completing the gff high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. this document contains the procedure to update
- Bulletin:
- TT 90-11-10
- Component:
- 117000 digital instrument panel
- Summary:
- Tech tips (instrument cluster production mode): this document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster.
- Bulletin:
- V461505 2015173
- Component:
- 010000 steering
- Summary:
- Technical bulletin (brake disc pulsation or vibration issues): when applying brakes at highway speeds the following symptoms may occur: - brake pedal pulsation - vibration felt in vehicle body - steering wheel shakes for brake vibratio
- Bulletin:
- V461504 2010245
- Component:
- 030000 brakes (pws)
- Summary:
- Technical bulletin (vibration or noise when braking): vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. th
- Bulletin:
- V401502 2033347
- Component:
- 356000 equipment adaptive
- Summary:
- Technical bulletin (cv boot replacement): the recommended procedure for removing damaged cv boot.
- Bulletin:
- V001504 2038059
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Technical bulletin: listed in the table in this document are the time units used in the calculation of the prepaid pdi (ppdi) payment through model year 2016.
- Bulletin:
- V241703 2045138
- Component:
- 060000 engine and engine cooling
- Summary:
- Remove engine coolant from parts table.
- Bulletin:
- V201701 2031426
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update parts table.
- Bulletin:
- V131701-2046780
- Component:
- 356000 equipment adaptive
- Summary:
- Idler roller for ribbed bely now available as a parts kit.
- Bulletin:
- TT911101
- Component:
- 110000 electrical system
- Summary:
- Update to existing tech tip 91-11-01 for later model years, to direct technicians to the bluetooth compatibility chart.
- Bulletin:
- V871401 2005566
- Component:
- 353600 equipment:air conditioner
- Summary:
- Technical bulletin (hvac, unpleasant odor): unpleasant odor is coming from heating and ventilation system. odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first start
- Bulletin:
- V871402 2005566
- Component:
- 353600 equipment:air conditioner
- Summary:
- Technical bulletin (hvac, unpleasant odor): condensation, which is a normal condition in all a/c systems, can cause a musty odor. if the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew i
- Bulletin:
- PDI - 2015 EOS T
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Eos perfect delivery inspection (pdi) - technician and detailer inspections: a checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purch
- Bulletin:
- V171403 2017813
- Component:
- 060000 engine (pws)
- Summary:
- Technical bulletin (oil consumption measurement): customer states oil consumption is higher than the volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. in order to provide effective lubricati
- Bulletin:
- V001409 2028059
- Component:
- 118000 electrical system: software
- Summary:
- Technical bulletin (prepaid pdi time units): listed in the table within this document are the time units used in the calculation of the prepaid pdi (ppdi) payment through model year 2015
- Bulletin:
- TT 45-09-03
- Component:
- 010000 steering
- Summary:
- Tech tips (electro - steering issues): if, after replacement of the steering rack, fault code 01309 008 is set in the abs/esp module only, follow the test plan in gff for driver steering recommendation (dsr) or channel 3 activation. if the
- Bulletin:
- V001708 2038059
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update technical publication to include model year 2018 atlas
- Bulletin:
- TT 011505
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Tip to perform gff feedback for test plan issues.
- Bulletin:
- TT 011504
- Component:
- 118000 electrical system: software
- Summary:
- Seach tips to assist in finding dtc information
- Bulletin:
- TT 011401
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update to existing article that addressed additional diagnostics for lean running concerns.
- Bulletin:
- V201702 2034072
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Updated to include an additional diagnostic trouble code (p04f0)
- Bulletin:
- TT 200901
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update to existing tip for fuel quality checking.
- Bulletin:
- TT 011503
- Component:
- 070000 fuel system, gasoline
- Summary:
- Update to expand fuel testing for lean dtcs.
- Bulletin:
- V241708 2045138
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update information regarding top tier brochure.
- Bulletin:
- PDI - EOS TECHCH
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Eos perfect delivery inspection (pdi) - technician and detailer inspections: a checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchas
- Bulletin:
- PDI - EOS TECHCH
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Eos perfect delivery inspection (pdi) - technician and detailer inspections: a checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchas
- Bulletin:
- VIN-4-A-PIN0224
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer compliants customer complaint: mil-on no electric drive mode, untouched vehicles
- Bulletin:
- V871620 2005566
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update model and model year applicability.
- Bulletin:
- V691601 2010479
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update model year applicability to include 2017.
- Bulletin:
- V641602 2040673
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- V341602 2034406
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Additional symptom gathering information and guidence to isolate customer concern before beginning repair.
- Bulletin:
- V871622 2019947
- Component:
- 353600 equipment:air conditioner
- Summary:
- Update to model year applicability.
- Bulletin:
- V871621 2043893
- Component:
- 353600 equipment:air conditioner
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- V661603 2027119
- Component:
- 350000 equipment
- Summary:
- Update model year applicability.
- Bulletin:
- V401602 2040561
- Component:
- 010000 steering
- Summary:
- Updated to include model year 2017 applicability
- Bulletin:
- V371602 2033975
- Component:
- 103000 power train:automatic transmission
- Summary:
- Updated to include an additional model year applicability.
- Bulletin:
- V191602 2022549
- Component:
- 110000 electrical system
- Summary:
- Update model year applicability.
- Bulletin:
- V011615 2014815
- Component:
- 060000 engine (pws)
- Summary:
- Update to include additional model year applicability.
- Bulletin:
- V001605 2033846
- Component:
- 060000 engine (pws)
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- V151602 2045454
- Component:
- 021600 suspension:front:wheel bearing
- Summary:
- The strainer screen in the camshaft bearing bracket can tear and cause camshaft adjuster issues.
- Bulletin:
- V001607 2034407
- Component:
- 103000 power train:automatic transmission
- Summary:
- Update to include model year 2017 applicability.
- Bulletin:
- TT 91-14-01
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Specific area of concern being pointed out to the technician to address false outbound car net calls
- Bulletin:
- TT 00-16-02
- Component:
- 350000 equipment
- Summary:
- Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
- Bulletin:
- Update 02122016
- Component:
- 118000 electrical system: software
- Summary:
- Quick reference of vehicle concerns. includes a list of software versions and the technical bulletin numbers that referred to the concerns updated
- Bulletin:
- V241707 2047363
- Component:
- 060000 engine and engine cooling
- Summary:
- Metadata adjustment. tb appeared with tech tips in elsa.
- Bulletin:
- V211703 2041965
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- Update to metadata tb displayed with tech tips.
- Bulletin:
- V131702 2044350
- Component:
- 060000 engine (pws)
- Summary:
- Update tb to include model year 2017 and include additional engine applicability.
- Bulletin:
- TT 97-12-02
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- data link connector pin assignment chart that is applicable to all models. update model year applicability.
- Bulletin:
- V241702 2045138
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This technical bulletin was updated per powertain team and warranty team. info from this bulletin is combined with tb 2031075 (v241208) and 2038161 (v241506) due to warranty extension claiming/processing confusion. (basically 3 technical
- Bulletin:
- TT171501-2040170
- Component:
- 060000 engine (pws)
- Summary:
- To add model year 2016 and 2017 applicability and reminder about programming activation of oil pressure regulation/retraction on all models with 1.8l cpka and cpra engines after engine assembly, cylinder head or turbocharger replacement.
- Bulletin:
- 1-2017 Update
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This communication is to update our profi dealers of the current status of the latest inbound and outbound profi requests.
- Bulletin:
- TT 91-14-01 May
- Component:
- 110000 electrical system
- Summary:
- Tech tips: car net equipped vehicles false outbound call issues
- Bulletin:
- TT 91-14-01 5-1-
- Component:
- 110000 electrical system
- Summary:
- Tech tips: car net equipped vehicles false outbound call issues
- Bulletin:
- Elsa 6-22-15
- Component:
- 350000 equipment
- Summary:
- This document contains the vw elsa newsletter that contains a general overview of wiring diagrams updates, elsapro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech
- Bulletin:
- Elsa 6-29-15
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This document contains the vw elsa newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
- Bulletin:
- VIN-4-A-PIN 7-31
- Component:
- 060000 engine (pws)
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- VST-16-01
- Component:
- 131000 visibility:windshield
- Summary:
- Explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
- Bulletin:
- TT571004 2031440
- Component:
- 110000 electrical system
- Summary:
- Updated direction to address no communication concerns with the -j519- vehicle electrical system control module.
- Bulletin:
- Quick Reference
- Component:
- 118000 electrical system: software
- Summary:
- Quick reference of vehicle concerns. includes a list of software versions and the technical bulletin numbers that referred to the concerns updated
- Bulletin:
- V171604 2037201
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- V171701 2012855
- Component:
- 060000 engine and engine cooling
- Summary:
- 17 17 01 july 5, 2017 2012855 supersedes technical bulletin 17-16-02 (v171602) dated april 29, 2016 due to updated oil standards lists to current specifications. engine oils which meet volkswagen oil quality standards
- Bulletin:
- V151702 2045454
- Component:
- 060000 engine and engine cooling
- Summary:
- Update tiguan oil pan labor operation number in warranty table.
- Bulletin:
- TT001703
- Component:
- 118000 electrical system: software
- Summary:
- Tip for scan tool concerns that may occur duing a test plan
- Bulletin:
- V461702 2010245
- Component:
- 045000 service brakes, air:disc
- Summary:
- Updated to include additional models and model year applicability.
- Bulletin:
- V461703 2015173
- Component:
- 045000 service brakes, air:disc
- Summary:
- Updated to include additional models and model year applicability.
- Bulletin:
- On-car Analysis
- Component:
- 353000 equipment:electrical
- Summary:
- On-car analysis list of customer complaint: mil?on no electric drive mode, untouched vehicles
- Bulletin:
- A971861 2013504-
- Component:
- 110000 electrical system
- Summary:
- This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list customer complaint: mil?on with fault code p046c, untouched vehicles
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis of customer complaints: customer states the oil light is on
- Bulletin:
- on-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- SM 59-2017
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- This special notice is to inform dealers to return all part numbers listed in the document. only superseded part numbers to be ordered going forward.
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaint: mil-on with fault code p046c, untouched vehicles
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer complaints: customer states the oil light is on
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