2015 RAM 4500 Recalls (9)
- Campaign:
- 15V290000 on 05/17/2015
- Component:
- Tires
- Manufactured:
- 08/19/2013 - 01/26/2015
- Affected:
- 1,771
- Defect:
- Chryser (fca us llc) is recalling certain model year 2014-2015 ram 4500 and 5500 cab chassis trucks manufactured august 20, 2013, to january 27, 2015 and equipped with 6.4l hemi engines. the affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.
- Consequence:
- If the vehicle exceeds the tires' maximum speed rating, the tires may suddenly fail, increasing the risk of a crash.
- Correction:
- Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. the recall began on june 10, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r17.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V461000 on 07/22/2015
- Component:
- Equipment:electrical:radio/tape deck/cd etc.
- Manufactured:
- 06/19/2012 - 07/22/2015
- Affected:
- 1,416,903
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2015 ram 1500, 2500, 3500, 4500, and 5500, 2015 chrysler 200, chrysler 300, dodge charger, and dodge challenger, 2014-2015 jeep grand cherokee, cherokee, and dodge durango, and 2013-2015 dodge viper vehicles. the affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- Consequence:
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Correction:
- Chrysler will notify and mail affected owners a usb drive that includes a software update that eliminates the vulnerability, free of charge. optionally, owners may download the update to their own usb drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a chrysler dealer for immediate installation. in an effort to mitigate the effects of this security vulnerability, chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. this measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. the recall began on august 25, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r40.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V468000 on 07/26/2015
- Component:
- Suspension:front:control arm:upper arm
- Manufactured:
- 01/29/2015 - 02/05/2015
- Affected:
- 199
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2015 ram 4500, and 5500 pickup trucks manufactured january 30, 2015, to february 6, 2015. the affected vehicles may have inadequate penetration of the front upper control arm loop to spacer weld, reducing the front suspension stability.
- Consequence:
- A reduction of suspension stability control could affect control of the vehicle, increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect and replace any affected upper control arms, free of charge. the recall began on september 17, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r34.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V562000 on 09/12/2017
- Component:
- Engine and engine cooling:engine:diesel
- Manufactured:
- 10/23/2012 - 02/27/2017
- Affected:
- 443,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2013-2017 ram 2500, 3500, 3500 cab chassis, 4500 cab chassis, and 5500 cab chassis vehicles, equipped with cummins 6.7l turbo diesel engines that have concentric-brand water pumps without a vent hole. these water pumps may leak coolant.
- Consequence:
- The leaking water pump can increase the risk of an engine compartment fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the water pumps, free of charge. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t51.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V821000 on 12/21/2017
- Component:
- Power train:automatic transmission:lever and linkage:column shift
- Manufactured:
- 02/02/2010 - 12/30/2016
- Affected:
- 1,482,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. with the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence:
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t79.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V824000 on 12/21/2017
- Component:
- Equipment
- Manufactured:
- 07/11/2011 - 11/13/2017
- Affected:
- 61,791
- Defect:
- Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
- Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Correction:
- Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system:wiring
- Manufactured:
- 08/19/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Vehicle speed control:cruise control
- Manufactured:
- 08/19/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system: software
- Manufactured:
- 08/19/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2015 RAM 4500 TSBs (120)
- Bulletin:
- SB-08-031-15REVB
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles need radio software update due to incorrect navigation guidance exiting highway, teleprompter fails to appear when voice recognition (vr) button is pressed, blind spot chime intermittently fails to turn off, previous radio cam
- Bulletin:
- SB08-031-15REV-A
- Component:
- 110000 electrical system
- Summary:
- Ra3 ra4 radio enhancements. bulletin involves inspecting and updating radio software *cn
- Bulletin:
- SB08-090-15
- Component:
- 110000 electrical system
- Summary:
- Ram 3500 cab chassis and ram 4500/5500 cab chassis: lack of audible chime during the use of parksense rear park assist system *cn
- Bulletin:
- 08-026-13REV.B
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-079-14REV.C
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-096-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-096-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-108-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-109-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-002-15 REV.A
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-002-15 REV. B
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-036-16
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-038-16
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-053-16
- Component:
- 118000 electrical system: software
- Summary:
- Subject: flash: ra3/ra4 radio software enhancements overview: this bulletin involves inspecting and, if required, updating the radio software.
- Bulletin:
- 23-001-16 REV.D
- Component:
- 350000 equipment
- Summary:
- Symptom/condition: the customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
- Bulletin:
- 68234041A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- "thermal expansion valve (txv), h-valve for d trucks only; when diagnosing an a/c system leak at the txv (thermal expansion valve, h-valve), do not replace the txv unless it has been proven to be defective for function or for a leak. ins
- Bulletin:
- 68232786A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Housing: oil filter adapter cummins equipped trucks only; if you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (spud), do not replace the entire adapter assembly. the oil filter connector is
- Bulletin:
- 18-099-16
- Component:
- 060000 engine (pws)
- Summary:
- Flash: 6.7l diagnostic and system improvements this bulletin involves reprogramming the engine control module (ecm) with the latest available software. several software improvements are available for vehicles equipped with a cummins 6.7l
- Bulletin:
- 68210071A$
- Component:
- 060000 engine (pws)
- Summary:
- Intake grid heater grid heater relay 2012 - 2016 6.7l cummins engines with intake heater issues or dtc p2609 and p0542, please replace the intake heater grid and relay as a set. 68210071a$ (relay) and 05187880a$ (grid). inspect electrica
- Bulletin:
- 9003355
- Component:
- 060000 engine and engine cooling
- Summary:
- 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. if a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. first: joe lovell - cell (734) 309-6467 joe.lovell@fc
- Bulletin:
- RL108213A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 5LT86XDVA$
- Component:
- 160000 structure
- Summary:
- Center console if vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. check for a green dot sticker on the back of the console behind the rear panel by th
- Bulletin:
- 05066241A$
- Component:
- 111000 electrical system:battery
- Summary:
- Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
- Bulletin:
- 05091960A$
- Component:
- 110000 electrical system
- Summary:
- Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
- Bulletin:
- 68103198A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
- Bulletin:
- 68184926A$
- Component:
- 110000 electrical system
- Summary:
- Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
- Bulletin:
- 25-001-16
- Component:
- 080000 fuel system, diesel
- Summary:
- Diagnosing a urea module that is exposed to diesel fuel this bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. this unit is sometimes referred to as the selective cata
- Bulletin:
- 9003413
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
- Bulletin:
- 9003740
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pan 2012-2017 cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. if cracks are found, please replace as necessary. cracks are typically found above the cross member area. please contact chad
- Bulletin:
- 08-047-17
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Flash: ra3/ra4 radio software enhancements this bulletin involves inspecting and if required, updating the radio software. a small number of customers may experience one or more of the following: ? **?navigation failed? message is display
- Bulletin:
- 09-004-16 REV. A
- Component:
- 060000 engine and engine cooling
- Summary:
- Cummins service engine replacement this bulletin involves replacing the engine assembly. remanufactured long block or short block was installed during a prior repair. a new replacement engine will be installed.
- Bulletin:
- 08-053-16
- Component:
- 050000 parking brake
- Summary:
- Flash: ra3/ra4 radio software enhancements this bulletin involves inspecting and, if required, updating the radio software. a small number of customers may experience one or more of the following: · poor or no connection to cellular netwo
- Bulletin:
- AJA46598
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- BJA46597
- Component:
- 100000 power train
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- 25-003-14
- Component:
- 350000 equipment
- Summary:
- Information: p207f p1c70 and scr inducement strategy
- Bulletin:
- STAR News No. 85
- Component:
- 350000 equipment
- Summary:
- Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
- Bulletin:
- 08-096-14
- Component:
- 130000 visibility
- Summary:
- Uconnect access buttons on the rear view mirror are inoperative this bulletin involves reconfiguring the vehicle for proper uconnect access operation. the customer may notice that the uconnect access feature is inoperative. pressing either
- Bulletin:
- 08-109-14
- Component:
- 118000 electrical system: software
- Summary:
- Rg2 or rj2 radio software enhancements this bulletin involves updating the radio's software. a customer may have experience one or more of the following: not able to change state of heated seats and/or steering wheel during stop event on
- Bulletin:
- 08-108-14
- Component:
- 118000 electrical system: software
- Summary:
- Ra2 radio software enhancements this bulletin involves updating the radio's software. a customer may have experience one or more of the following: not able to change state of heated seats and/or steering wheel during stop event on stop
- Bulletin:
- 08-079-14 REV. C
- Component:
- 118000 electrical system: software
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. a small number of customers may experience one or more of the following: low battery condition due to the radio remaining powered
- Bulletin:
- 68105583A
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter: before replacing this part, please call any one of the following people. engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
- Bulletin:
- RL305553A
- Component:
- 100000 power train
- Summary:
- 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. if this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on the
- Bulletin:
- 68277402A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
- Bulletin:
- 23-001-16 REV. D
- Component:
- 350000 equipment
- Summary:
- Center console lid binding this bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. the customer may describe a binding or audible clicking condition when the center console lid is being opened or c
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003693
- Component:
- 060000 engine and engine cooling
- Summary:
- Gasket, rocker cover if you are replacing this gasket for an oil leak, please call steve alvarado @ (866) 799-1695 ext: 4720271 to arrange for fastrac shipper
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003696
- Component:
- 162300 structure:body:door
- Summary:
- Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
- Bulletin:
- 9003059
- Component:
- 353000 equipment:electrical
- Summary:
- Park assist sensor 1) active or stored dtc of signal shape / waveform failure fault: b128e-25, b128f-25, b1290-25, b1291-25, b1292-25, b1293-25, b1295-25, b1296-25, b1297-25, and/or b1298-25, check for snow/mud/ice/obstruction and clean th
- Bulletin:
- T13
- Component:
- 100000 power train
- Summary:
- Customer satisfaction notification t13 manual transmission shift lever the manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing pr
- Bulletin:
- Revised T13
- Component:
- 100000 power train
- Summary:
- Customer satisfaction notification t13 manual transmission shift lever the manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing pr
- Bulletin:
- 30657
- Component:
- 110000 electrical system
- Summary:
- R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
- Bulletin:
- 30865
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
- Bulletin:
- 30928
- Component:
- 131000 visibility:windshield
- Summary:
- 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
- Bulletin:
- 30731
- Component:
- 060000 engine (pws)
- Summary:
- 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
- Bulletin:
- 30948
- Component:
- 330000 interior lighting
- Summary:
- Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
- Bulletin:
- 31056
- Component:
- 220000 seats
- Summary:
- Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
- Bulletin:
- 31127
- Component:
- 070000 fuel system, gasoline
- Summary:
- Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
- Bulletin:
- 31115
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
- Bulletin:
- D-16-28 Rev. A
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Dapap requirements - addition of exterior mirrors (rev. a)
- Bulletin:
- D-17-08
- Component:
- 350000 equipment
- Summary:
- Essential flash management
- Bulletin:
- D-17-11
- Component:
- 350000 equipment
- Summary:
- Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
- Bulletin:
- D-17-12
- Component:
- 350000 equipment
- Summary:
- Shop certification program guidelines
- Bulletin:
- 25-001-17
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
- Bulletin:
- 16887
- Component:
- 060000 engine (pws)
- Summary:
- Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
- Bulletin:
- 17006
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
- Bulletin:
- 17007
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
- Bulletin:
- 17109
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
- Bulletin:
- 17124
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
- Bulletin:
- 17127
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
- Bulletin:
- 17135
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
- Bulletin:
- 17161
- Component:
- 116000 electrical system:ignition
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17191
- Component:
- 121000 exterior lighting:headlights
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17202
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 18-036-16
- Component:
- 060000 engine and engine cooling
- Summary:
- Subject: flash: 6.7l diagnostic and system improvements this bulletin involves reprogramming the engine control module (ecm) with the latest available software. several software improvements are available for vehicles equipped with a cu
- Bulletin:
- 18-038-16
- Component:
- 060000 engine and engine cooling
- Summary:
- P20ee scr nox catalyst efficiency below threshold bank 1 this bulletin involves verifying the proper operation of the diesel exhaust fluid (def) system and, if necessary, replacing the selective catalyst reduction (scr) catalyst assembly
- Bulletin:
- 17598
- Component:
- 160000 structure
- Summary:
- 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
- Bulletin:
- 20624
- Component:
- 353600 equipment:air conditioner
- Summary:
- 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
- Bulletin:
- 20610
- Component:
- 060000 engine and engine cooling
- Summary:
- P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
- Bulletin:
- 22843
- Component:
- 120000 exterior lighting
- Summary:
- Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
- Bulletin:
- 22842
- Component:
- 060000 engine (pws)
- Summary:
- 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
- Bulletin:
- 20614
- Component:
- 180000 vehicle speed control
- Summary:
- P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
- Bulletin:
- 15640
- Component:
- 170000 latches/locks/linkages
- Summary:
- Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
- Bulletin:
- 16103
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
- Bulletin:
- 16374
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
- Bulletin:
- 18-023-16
- Component:
- 110000 electrical system
- Summary:
- Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 16387
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
- Bulletin:
- 16388
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
- Bulletin:
- Z5091195A$
- Component:
- 110000 electrical system
- Summary:
- Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
- Bulletin:
- 23-001-16 REV. E
- Component:
- 350000 equipment
- Summary:
- Center console lid binding this bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **this bulletin will help prevent a binding or an audible clicking noise in the center console lid. note: do n
- Bulletin:
- 09-004-16
- Component:
- 060000 engine and engine cooling
- Summary:
- Cummins service engine replacement this bulletin involves replacing the engine assembly. remanufactured long block or short block was installed during a prior repair. a new replacement engine will be installed.
- Bulletin:
- 15614
- Component:
- 350000 equipment
- Summary:
- Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
- Bulletin:
- 08-028-16
- Component:
- 118000 electrical system: software
- Summary:
- Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
- Bulletin:
- 18-012-15
- Component:
- 060000 engine (pws)
- Summary:
- Flash: 6.7l diagnostic and system improvements this bulletin involves reprogramming the engine control module (ecm) with the latest available software. several software improvements are available for vehicles equipped with a cummins 6.7l
- Bulletin:
- 08-029-15
- Component:
- 010000 steering
- Summary:
- Rg2 or rj2 radio software enhancements this bulletin involves updating the radio's software. a customer may experience one or more of the following: ? not able to change state of heated seats and/or steering wheel during stop event on s
- Bulletin:
- 08-028-15
- Component:
- 010000 steering
- Summary:
- Ra2 radio software enhancements this bulletin involves updating the radio's software. a customer may experience one or more of the following: ? not able to change state of heated seats and/or steering wheel during stop event on stop/sta
- Bulletin:
- 08-030-15
- Component:
- 120000 lighting (pws)
- Summary:
- Auto headlamp enhancements this bulletin involves checking tunnel detection values and performing a vehicle reconfiguration if needed. the customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps m
- Bulletin:
- 08-031-15
- Component:
- 110000 electrical system
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. a small number of customers may experience one or more of the following: ? enable high definition (hd) feature, (ra4 radios locat
- Bulletin:
- 25-001-15
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Diesel exhaust fluid (def) level gauge inaccurate or stuck this bulletin involves verifying the correct def level in the tank and if necessary, replacing the def pump module. a small number of customers may comment that their def level g
- Bulletin:
- 6th Edition 2015
- Component:
- 350000 equipment
- Summary:
- Warranty operations newsletter volume 1, issue 6
- Bulletin:
- 08-031-15 REV-B
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. a small number of customers may experience one or more of the following: ? intermittently blind spot chime will not turn off (kl
- Bulletin:
- 25-001-15 REV-A
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel exhaust fluid (def) level sensor manufacturing defect this bulletin involves replacing the def pump module. a manufacturing defect in the level sensor may have occurred, if the level sensor was built within the time frame listed a
- Bulletin:
- 08-081-15
- Component:
- 350000 equipment
- Summary:
- Unable to register with uconnect this bulletin involves retrieving mdn and meid numbers from the radio. creating a star case and recording the mdn and meid with in the star case. the star center will reply back with an access code that w
- Bulletin:
- 31-001-15
- Component:
- 220000 seats
- Summary:
- Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
- Bulletin:
- 1UU47DX9A
- Component:
- 220000 seats
- Summary:
- Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
- Bulletin:
- 04610124A
- Component:
- 220000 seats
- Summary:
- Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
- Bulletin:
- 04861963A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
- Bulletin:
- 05149141A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
- Bulletin:
- 05154400A
- Component:
- 010000 steering
- Summary:
- Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
- Bulletin:
- 05191925A
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
- Bulletin:
- 55112621A
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 56041380A
- Component:
- 111000 electrical system:battery
- Summary:
- Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
- Bulletin:
- 56046094A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
- Bulletin:
- 68079375A
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
- Bulletin:
- 68080819A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
- Bulletin:
- 68090604A
- Component:
- 100000 power train
- Summary:
- Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
- Bulletin:
- 68140664A
- Component:
- 350000 equipment
- Summary:
- Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
- Bulletin:
- 68174064A
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t
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