2015 PIERCE ARROW XT Recalls (11)

Campaign:
15V516000 on 08/12/2015
Component:
Power train:driveline:driveshaft
Manufactured:
11/02/2014 - 07/30/2015
Affected:
191
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2014-2015 pierce arrow xt, dash cf, enforcer, quantum, and velocity emergency vehicles manufactured from november 3, 2014, through july 31, 2015. the affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.
Consequence:
If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. additionally, portions of the driveshaft could become a road hazard. these scenarios may increase the risk of a crash.
Correction:
Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. the recall began on september 15, 2015. owners may contact pierce customer service at 1-888-974-3723. pierce's number for this recall is 74b265.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V706000 on 10/25/2015
Component:
Power train:axle assembly
Manufactured:
11/19/2014 - 09/28/2015
Affected:
5
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow xt, velocity, enforcer, and saber vehicles manufactured november 20, 2014, to september 29, 2015. the affected vehicles are equipped with front drive axles whose hex nuts on the flange yoke may not have been properly tightened.
Consequence:
If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.
Correction:
Pierce will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge. the recall began on november 12, 2015. owners may contact pierce customer service at 1-888-974-3723. pierce's number for this recall is 74b266.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V760000 on 11/15/2015
Component:
Equipment
Manufactured:
06/18/2013 - 07/30/2014
Affected:
186
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2013-2015 arrow xt, quantum, velocity, impel, and saber fire-fighting vehicles manufactured june 19, 2013, to july 31, 2014. the affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
Consequence:
An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
Correction:
Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. the recall began on january 5, 2016. owners may contact pierce customer service at 1-888-974-3723. pierce's number for this recall is 74b252.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V186000 on 03/31/2016
Component:
Equipment
Manufactured:
10/29/2010 - 01/23/2016
Affected:
36
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2010-2016 arrow-xt, quantum, and velocity vehicles manufactured from october 30, 2010, through january 24, 2016. the affected vehicles are equipped with pelican 9410l flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
Consequence:
If the flashlight battery pack overheats, it can increase the risk of a fire.
Correction:
Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from pelican products, free of charge. the recall began on april 18, 2016. owners may contact pierce customer service at 1-414-832-3000. pierce's recall number for this campaign is 74b271.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V390000 on 05/31/2016
Component:
Equipment
Manufactured:
08/03/2015 - 04/23/2016
Affected:
114
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity emergency vehicles manufactured august 4, 2015, to august 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. these pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
Consequence:
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Correction:
Pierce will notify owners to check the strainer for missing solder at the joints. any strainers missing solder will be replaced, free of charge. the recall began on june 16, 2016. owners may contact pierce customer service at 1-888-974-3723 or hale products customer service center at 1-800-533-3569. pierce's number for this recall is 74b272.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V585000 on 08/04/2016
Component:
Power train:manual transmission
Manufactured:
06/28/2015 - 06/29/2016
Affected:
470
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow, dash, enforcer, impel, quantum, saber, and velocity fire trucks manufactured june 29, 2015, to june 30, 2016. the affected vehicles may be equipped with certain c20 and c21 split-shaft transmissions from waterous. this transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. a component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Consequence:
If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Correction:
Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. the recall began on september 2, 2016. owners may contact pierce customer service at 1-888-974-3723. pierce's number for this recall is 74b277.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V349000 on 05/30/2017
Component:
Suspension
Manufactured:
07/30/2014 - 03/23/2017
Affected:
29
Defect:
Pierce manufacturing (pierce) is recalling certain 2012-2017 arrow xt, dash, enforcer, quantum, and velocity fire trucks equipped with the t3 rear steer option. the affected vehicles have a rear sway bar that may detach from the vehicle.
Consequence:
If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Correction:
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. the recall began on july 11, 2017. owners may contact pierce customer service at 1-888-974-3723.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V570000 on 09/14/2017
Component:
Steering
Manufactured:
04/27/2015 - 04/28/2016
Affected:
56
Defect:
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity vehicles, equipped with certain spicer d-series and e-series steer axles. the castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence:
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Correction:
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. if the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. the recall began on november 30, 2017. owners may contact pierce customer service at 1-414-832-3000.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V570000 on 09/14/2017
Component:
Steering:linkages:tie rod assembly
Manufactured:
04/27/2015 - 04/28/2016
Affected:
56
Defect:
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity vehicles, equipped with certain spicer d-series and e-series steer axles. the castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence:
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Correction:
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. if the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. the recall began on november 30, 2017. owners may contact pierce customer service at 1-414-832-3000.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V050000 on 01/16/2018
Component:
Equipment
Manufactured:
11/19/2013 - 08/16/2017
Affected:
123
Defect:
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, quantum, saber, velocity, and commercial emergency vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Consequence:
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Correction:
Pierce has notified owners, and dealers will install a remedy kit, free of charge. the recall began on february 9, 2018. owners may contact pierce customer service at 1-888-974-3723 or hale products at 1-800-533-3569. pierce's number for this recall is 74b287.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V463000 on 07/15/2018
Component:
Structure
Manufactured:
12/05/2007 - 10/23/2017
Affected:
17
Defect:
Pierce manufacturing (pierce) is recalling certain 2007-2017 pierce velocity, impel, arrow-xt, quantum, and enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. the bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence:
If the bracket falls, it could strike a person below.
Correction:
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. the recall began on august 22, 2018. owners may contact pierce customer service at 1-888-974-3723. pierce's number for this recall is 74b290.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2015 PIERCE ARROW XT TSB

Bulletin:
WB 19
Component:
121000 exterior lighting:headlights
Summary:
Warranty bulletin discussing condensation in led headlamps produced by jw speaker. per supplier, condensation in headlamp with not impact performance or operation of the headlamp.

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