2015 MERCEDES BENZ C400 Recalls (5)
- Campaign:
- 14V598000 on 09/25/2014
- Component:
- Steering
- Manufactured:
- 03/27/2014 - 09/17/2014
- Affected:
- 10,509
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain model year 2015 c300 4matic and c400 4matic vehicles manufactured march 28, 2014, to september 18, 2014. if the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
- Consequence:
- If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
- Correction:
- Mbusa has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. the recall began on october 1, 2014. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2014090008.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V087000 on 02/10/2015
- Component:
- Exterior lighting:headlights
- Manufactured:
- 06/17/2014 - 09/04/2014
- Affected:
- 9,137
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain model year 2015 c300 and c400 vehicles manufactured from june 18, 2014, through september 5, 2014, that fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment." the affected vehicles were assembled with horizontal adjustment mechanisms that allow the owner to change the horizontal adjustment used during the manufacturing process, instead of the proper sealing caps.
- Consequence:
- If the original horizontal adjustment is used to alter the low beam aim, the misaimed headlamp may not properly illuminated the road or cause increased glare to oncoming drivers, which increases the risk of a crash.
- Correction:
- Mercedes-benz will notify owners, and dealers will replace the horizontal adjustment mechanisms on the headlamps with sealing caps on the affected vehicles. the recall began may 23, 2016. owners may contact mercedes at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V138000 on 03/09/2015
- Component:
- Fuel system, gasoline:delivery:fuel pump
- Manufactured:
- 04/06/2014 - 07/24/2014
- Affected:
- 3,039
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 c300 4matic and c400 4matic vehicles manufactured april 7, 2014, to july 25, 2014. in the affected vehicles, the fuel delivery module may be improperly secured to the fuel tank. secondly, electrical wires that connect to the fuel delivery module might have been pinched between the flange of the fuel delivery module and the tank.
- Consequence:
- If the locking plate is not properly secured to the fuel delivery module it may become loose, and leak fuel, increasing the risk of a fire. if the electrical wires are pinched, the fuel pump may stop working, resulting in a stall, thereby increasing the risk of a crash.
- Correction:
- Mbusa will notify owners, and dealers will inspect the vehicles for improperly secured locking plates and pinched wires, correcting the vehicles as necessary, free of charge. the recal began on april 24, 2015. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2015030004.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V845000 on 12/15/2015
- Component:
- Steering:electric power assist system
- Manufactured:
- 01/26/2014 - 11/30/2014
- Affected:
- 28,452
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain model year 2015 c300 and c400 4matic sedans manufactured january 27, 2014, to december 1, 2014. due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
- Consequence:
- If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
- Correction:
- Mbusa will notify owners, and dealers will update the power steering software, free of charge. the recall began in january 15, 2016. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V627000 on 10/10/2017
- Component:
- Air bags:frontal
- Affected:
- 495,290
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Correction:
- Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2015 MERCEDES BENZ C400 TSBs (16)
- Bulletin:
- LI46-35P059241
- Component:
- 010000 steering
- Summary:
- Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering malfunction, service required. steering system is sluggish. model 117
- Bulletin:
- LI42.45-P-058979
- Component:
- 116000 electrical system:ignition
- Summary:
- Xentry: bulletin information regarding complaint of the esp warning light appearing while driving , light disappears when ignition is restarted. *lj
- Bulletin:
- LI80.20-P-061495
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Xentry: c453: bulletin information involving driver not opening properly from the outside, when it is unlocked the radio remote control of the central locking, if door is opened from the inside , then it can open from the outside again.
- Bulletin:
- C1A-15-06-01
- Component:
- 117000 digital instrument panel
- Summary:
- Mercedes: information procedures on the repair and replacement of the instrument panel in dashboard of some vehicles. model 2015 205 (c class). *pe
- Bulletin:
- CB-2015060006
- Component:
- 356000 equipment adaptive
- Summary:
- Mercedes: on some vehicles left side of engine, the heat shield was mistakenly installed and causes clearance condition and needs to be removed. model 2015 212, 218 (e, cls). *pe
- Bulletin:
- SC-2015060002
- Component:
- 350000 equipment
- Summary:
- Mercedes: determination of a leakage at turbocharger oil feed line, which fails to meet series production, needs to be inspected and replaced, if necessary. model 2015-16 190 (gts), 205 (c-class). *pe
- Bulletin:
- SC-2015070001
- Component:
- 250000 electronic stability control
- Summary:
- Mercedes: software update is required due to not meeting current production configuration for electronic stability program (esp) control module software. model 2016 190. *pe updated 10/9/15. *pe
- Bulletin:
- LI03-10P060916
- Component:
- 060000 engine (pws)
- Summary:
- Xentry (daimler): due to unfavorable tolerance of piston wrist pin, resulting in knocking, clattering/rattling noises, causing an enlarge end float connecting rod in piston, from crank assembly of engine when cold. no model or years liste
- Bulletin:
- LI27-00-P-060097
- Component:
- 103000 power train:automatic transmission
- Summary:
- Xentry (daimler): after key cycle, vehicle in limp home mode, returns to normal operation due to being stuck on clutch pack or the shift valve fault. model all. no years listed. *pe
- Bulletin:
- LI91-00-P-061754
- Component:
- 151300 seat belts:front:retractor
- Summary:
- Xentry (daimler): some vehicles experience an incomplete normalization of seat cushion and blocking between seat belt buckle and control unit detects blockage and aborts normalization sequence. model 222 (code 232 + 224 +305). no years lis
- Bulletin:
- LI54-18-P-057927
- Component:
- 060000 engine (pws)
- Summary:
- Xentry (daimler): stored in engine control unit are faults relating to throttle valve actuator and/or oxygen sensor due to occasional transition resistance at contacts, causing engine diagnosis warning lamp to be inactive. model all.
- Bulletin:
- SC-2015050002
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mercedes: some vehicles do not have installed the headlamp horizontal adjustment sealing (screw) caps and they should be installed at next dealer visit. model 2015 205 (c class). *pe
- Bulletin:
- LI07-70P061851
- Component:
- 060000 engine (pws)
- Summary:
- Xentry (mercedes): vehicle shuts down at 5 mph but engine able to be restarted via eco start stop due to mismatched levels of software. model 2014-15 217, 222. *pe
- Bulletin:
- LI82.95-P-054406
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LI32.25-P-061137
- Component:
- 021000 suspension:front
- Summary:
- Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
- Bulletin:
- LI46.35-P-059989
- Component:
- 016000 steering:electric power assist system
- Summary:
- Red display message in instrument cluster "power steering malfunction - see owner's manual"
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