2015 JAGUAR XJ Recalls (4)
- Campaign:
- 14V673000 on 10/26/2014
- Component:
- Engine and engine cooling:engine:gasoline:belts and associated pulleys
- Manufactured:
- 08/20/2014 - 09/10/2014
- Affected:
- 272
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain 2015 f-type vehicles manufactured august 25, 2014, to september 12, 2014, 2015 xf vehicles manufactured september 3, 2014, to september 12, 2014, and 2015 xj vehicles manufactured august 21, 2014, to september 11, 2014. in the affected vehicles, the front end accessory drive (fead) belt, power assisted steering (pas) pump pulley and/or battery positive cable at the alternator may detach.
- Consequence:
- If the battery positive cable loosens, an electrical short may result, increasing the risk of a fire. if the fead belt looses or detaches, the vehicle may lose power assisted steering, increasing the risk of a crash.
- Correction:
- Jaguar has notified owners, and dealers will inspect the affected engine mounted components for the proper threading and torque, correcting them as necessary, free of charge. the recall began november 10, 2014. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j044.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V673000 on 10/26/2014
- Component:
- Electrical system:alternator/generator/regulator
- Manufactured:
- 08/20/2014 - 09/10/2014
- Affected:
- 272
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain 2015 f-type vehicles manufactured august 25, 2014, to september 12, 2014, 2015 xf vehicles manufactured september 3, 2014, to september 12, 2014, and 2015 xj vehicles manufactured august 21, 2014, to september 11, 2014. in the affected vehicles, the front end accessory drive (fead) belt, power assisted steering (pas) pump pulley and/or battery positive cable at the alternator may detach.
- Consequence:
- If the battery positive cable loosens, an electrical short may result, increasing the risk of a fire. if the fead belt looses or detaches, the vehicle may lose power assisted steering, increasing the risk of a crash.
- Correction:
- Jaguar has notified owners, and dealers will inspect the affected engine mounted components for the proper threading and torque, correcting them as necessary, free of charge. the recall began november 10, 2014. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j044.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V741000 on 11/18/2014
- Component:
- Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
- Manufactured:
- 02/05/2014 - 07/22/2014
- Affected:
- 1,571
- Defect:
- Jaguar land rover north america (jaguar) is recalling certain model year 2014-2015 jaguar xj vehicles manufactured february 6, 2014, to july 23, 2014. in the affected vehicles, the brake line junctions under the vehicle may leak brake fluid.
- Consequence:
- A brake fluid leak may reduce the vehicle's braking ability, requiring additional distance to stop the vehicle, thereby increasing the risk of a crash.
- Correction:
- Jaguar will notify owners, and dealers will inspect the brake line junctions, tightening them as necessary, free of charge. the recall is expected to begin on january 16, 2015. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j048.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V037000 on 01/26/2015
- Component:
- Air bags
- Manufactured:
- 07/01/2014 - 12/03/2014
- Affected:
- 1,346
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain model year 2015 jaguar xj vehicles manufactured july 2, 2014, to december 4, 2014. the affected vehicles may have an incorrect description of the operation of occupant sensor system (oss) in the owner's manual. since the manual does not correspond with the actual air bag status indicator lamp, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 208, "occupant crash protection."
- Consequence:
- If the occupant does not correctly understand how air bag functions, they may be at an increased risk of personal injury in the event of a crash.
- Correction:
- Jaguar will notify owners, and supply a supplement to add to the owner's handbook, free of charge. the recall began march 2, 2015. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2015 JAGUAR XJ TSBs (252)
- Bulletin:
- SSM-71796
- Component:
- 111000 electrical system:battery
- Summary:
- Jaguar: due to an internal module software issue, dual battery system voltage will peak above 16v, causing flickering of touch screen display (tsd), instrument pack (ip) and headlights, momentarily. model xj. *pe
- Bulletin:
- JTB-00344-NAS1
- Component:
- 350000 equipment
- Summary:
- Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).
- Bulletin:
- SSM-71811
- Component:
- 013000 steering:gear box (other than rack and pinion)
- Summary:
- Jaguar: the power steering gears are leaking fluid due to an o ring in transfer pipes can, deform in some cases, resulting in leakage from mating surface between steering gear and transfer pipes. model xk (x150), f-type (x152), xj (351),
- Bulletin:
- SSM-71832
- Component:
- 110000 electrical system
- Summary:
- Jaguar: on some vehicles, the instrument cluster would illuminate the air bag warning light after previous repair, due to incorrect diagnosed of driver's air bag circuit. model xk (x150), f type (x152), xj (x351), xf (x250). *pe
- Bulletin:
- 6-247NAS
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Jaguar 2015 f-type, xf, xj: an issue has been noticed, on some 2015 model year, regarding securing engine front ancillary fixings, that fails to meet correct specification. *lj
- Bulletin:
- 6-249NAS
- Component:
- 010000 steering
- Summary:
- Jaguar 2015 model year xj: when turning steering at a low speed, a noise and vibration, is from the front of vehicle, during low speed. *lj
- Bulletin:
- TB-00415NAS2
- Component:
- 103000 power train:automatic transmission
- Summary:
- Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. model 2014-16 f-type (x152), 2013-15 xf (x2
- Bulletin:
- 7-091USA
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 7-093USA
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- J044NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00208NAS2
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00257NAS3
- Component:
- 190000 tires
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00258NAS2
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00278NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00288NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-237NAS
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-238NAS
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-242NAS
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-247NAS
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-249NAS
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-253NAS
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00344NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00346NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00361NAS1
- Component:
- 070000 fuel system, gasoline
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00380NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00403NAS1
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K250NAS1
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K247 UPS5614
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- J048NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K253 UPS6014
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K262 UPS7514
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM71853
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM72035
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM-71989
- Component:
- 350000 equipment
- Summary:
- "issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
- Bulletin:
- SSM-72302
- Component:
- 110000 electrical system
- Summary:
- "issue b1412-96 being flagged in the gateway module cause under investigation."
- Bulletin:
- SSM-72307
- Component:
- 110000 electrical system
- Summary:
- "issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
- Bulletin:
- JTB-00304-NAS-1
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- "situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement."
- Bulletin:
- JTB-00311-NAS-1
- Component:
- 353600 equipment:air conditioner
- Summary:
- "situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
- Bulletin:
- JTB-00368-NAS-3
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
- Bulletin:
- JTB-00392-NAS-3
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p
- Bulletin:
- SSM-72460
- Component:
- 162200 structure:body:bumpers
- Summary:
- Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift
- Bulletin:
- JTB00380NAS3
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
- Bulletin:
- SSM72581
- Component:
- 350000 equipment
- Summary:
- Issue: centre console cup holder cover split (see attachment)
- Bulletin:
- JTB00501NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event.
- Bulletin:
- JTB00380NAS4
- Component:
- 353000 equipment:electrical
- Summary:
- Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
- Bulletin:
- JTB00511NAS1
- Component:
- 162300 structure:body:door
- Summary:
- Situation: the door pocket leather may be loose or wrinkled.
- Bulletin:
- SSM72875
- Component:
- 118000 electrical system: software
- Summary:
- Issue: homelink universal transmitter not working
- Bulletin:
- JTB00343NAS4
- Component:
- 350000 equipment
- Summary:
- Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- SSM72926
- Component:
- 162000 structure:body
- Summary:
- Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Bulletin:
- SSM73028
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
- Bulletin:
- SSM72557
- Component:
- 350000 equipment
- Summary:
- "issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate
- Bulletin:
- JA14PA-11
- Component:
- 350000 equipment
- Summary:
- "please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
- Bulletin:
- SSM67697
- Component:
- 110000 electrical system
- Summary:
- "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
- Bulletin:
- SSM71896
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- "issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. the ro
- Bulletin:
- SSM71915
- Component:
- 111000 electrical system:battery
- Summary:
- "issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started."
- Bulletin:
- SSM64857
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under i
- Bulletin:
- SSM67697
- Component:
- 353600 equipment:air conditioner
- Summary:
- "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
- Bulletin:
- SSM71538
- Component:
- 162300 structure:body:door
- Summary:
- "issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
- Bulletin:
- SSM71803
- Component:
- 118000 electrical system: software
- Summary:
- "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
- Bulletin:
- 6-237NAS
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- An issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the panoramic roof opening panel front and/or rear cross car seal is adrift from its 'home' position, leading to increased wind noise from the
- Bulletin:
- 6-238NAS
- Component:
- 010000 steering
- Summary:
- An issue has been identified on a limited number of 2015 model year xj (x351) vehicles (rear wheel drive only) within the listed vin ranges with the undertray causing noise and vibration from the front of the vehicle when turning the steeri
- Bulletin:
- 6-240NAS
- Component:
- 350000 equipment
- Summary:
- "description a potential issue has been identified on a limited number of 2015 model year f-type (x152) vehicles (coupe only) where the noise, vibration, and harshness (nvh) pad, installed to the underside of the parcel shelf, may become s
- Bulletin:
- JTB00376NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: the noise, vibration, and harshness (nvh) pad installed to the underside of the parcel shelf may become detached. cause: this may be caused by poor adhesion of the double-sided tape."
- Bulletin:
- JTB00379NAS1
- Component:
- 120000 lighting (pws)
- Summary:
- "situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
- Bulletin:
- K247 UPS5614-2BN
- Component:
- 350000 equipment
- Summary:
- "situation: an issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the panoramic roof opening panel front and/or rear cross car seal is adrift from its 'home' position, leading to increased wind
- Bulletin:
- K250 UPS5914-5BN
- Component:
- 010000 steering
- Summary:
- "situation: a potential issue has been identified on a limited number of 2015 model year xj (x351) vehicles where a noise and vibration from the front of the vehicle is evident when turning the steering wheel at low vehicle speeds. actio
- Bulletin:
- SSM71538
- Component:
- 162300 structure:body:door
- Summary:
- "issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
- Bulletin:
- SSM71961
- Component:
- 020000 suspension
- Summary:
- "issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage. if there is a fault w
- Bulletin:
- SSM71974
- Component:
- 111000 electrical system:battery
- Summary:
- "issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed 'no fault found' cause: incorrect diagnosis"
- Bulletin:
- SSM71981
- Component:
- 162000 structure:body
- Summary:
- "issue: k250 ups steering gaiter foul with undertake. action: please find attached lh and rh templates to enable dealers to carryout k250 ups,"
- Bulletin:
- SSM71998
- Component:
- 350000 equipment
- Summary:
- "issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and
- Bulletin:
- SSM72002
- Component:
- 061100 engine and engine cooling:engine:gasoline
- Summary:
- "issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier."
- Bulletin:
- SSM72670
- Component:
- 194000 tires:valve
- Summary:
- Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to reinflate and maintain
- Bulletin:
- SSM72734
- Component:
- 162000 structure:body
- Summary:
- Issue: door latches being replaced when a customer reports issues with the locking, latching or soft close function on one or more doors on their vehicle.
- Bulletin:
- SSM65337
- Component:
- 350000 equipment
- Summary:
- Concern: a customer may report while utilizing the navigation map or while under route guidance, the vehicle's touch screen switches off momentarily, and resets as if the vehicle were just started. a tell tale symptom might include "the sys
- Bulletin:
- 6-247NAS
- Component:
- 060000 engine (pws)
- Summary:
- A potential issue has been identified on a limited number of 2015 model year f-type (x152), xf (x250), and xj (x351) vehicles where the torque of some of the fixings that secure the ancillaries to the engine may not be to the correct spec
- Bulletin:
- 6-249NAS
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- An issue has been identified on a limited number of 2015 model year xj (x351) where a noise and vibration from the front of the vehicle is evident when turning the steering wheel at low speed."
- Bulletin:
- JTB00288NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine may require extended cranking or fail to start under cold (-4°f / -20°c and lower) ambient temperature conditions. cause: this may be caused by high viscosity oil which creates lower cranking speeds, adversely affec
- Bulletin:
- K250NAS1
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- "situation: a potential issue has been identified on a limited number of 2015 model year xj (x351) vehicles where a noise and vibration from the front of the vehicle is evident when turning the steering wheel at low vehicle speeds. actio
- Bulletin:
- K262 UPS7514-4BN
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a potential issue has been identified on a limited number of 2015 model year f-type (x152), xf (x250), and xj (x351) vehicles where the torque of some of the fixings that secure the ancillaries to the engine may not be to the c
- Bulletin:
- SSM51357
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- "issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
- Bulletin:
- SSM71538
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
- Bulletin:
- SSM71803
- Component:
- 111000 electrical system:battery
- Summary:
- "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
- Bulletin:
- SSM71966
- Component:
- 350000 equipment
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM71966
- Component:
- 030000 brakes (pws)
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM72012
- Component:
- 350000 equipment
- Summary:
- "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
- Bulletin:
- SSM72022
- Component:
- 220000 seats
- Summary:
- "issue: seats not moving in one direction / one axis cause: motor connections not fully latched"
- Bulletin:
- SSM72034
- Component:
- 104000 power train:transfer case (4-wheel drive)
- Summary:
- "concern: there is an oil leak from the transfer case flange, to front prop shaft please see the attached pictures, on xj and xf all wheel drive vehicles only cause: engineering are investigating the cause of this issue and require the
- Bulletin:
- SSM72035
- Component:
- 353000 equipment:electrical
- Summary:
- "concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
- Bulletin:
- 6-253NAS
- Component:
- 030000 brakes (pws)
- Summary:
- "description a potential issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the brake booster solenoid connector spring locking mechanism may not be engaged and as a result there may be a loss of
- Bulletin:
- K253 UPS6014-2BN
- Component:
- 030000 brakes (pws)
- Summary:
- "situation: a potential issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the brake booster solenoid connector spring locking mechanism may not be engaged and as a result there may be a loss of
- Bulletin:
- SSM40913
- Component:
- 060000 engine (pws)
- Summary:
- "re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or
- Bulletin:
- SSM72037
- Component:
- 060000 engine (pws)
- Summary:
- "issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic
- Bulletin:
- SSM72041
- Component:
- 010000 steering
- Summary:
- "issue: submitting a steering system noise epqr. cause: under investigation"
- Bulletin:
- SSM72082
- Component:
- 060000 engine (pws)
- Summary:
- "issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as 'no fault found'. dtc's may be present, due to this carry out a dtc global read using the recommen
- Bulletin:
- JTB00380NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- "situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
- Bulletin:
- JTB00403NAS1
- Component:
- 100000 power train
- Summary:
- "situation: a '2wd only' warning message may be displayed on the instrument cluster during a cold weather start-up. cause: this may be caused by a transfer case control module (tccm) rotary position sensor fault misdetection."
- Bulletin:
- SSM72114
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
- Bulletin:
- JTB00380NAS2
- Component:
- 350000 equipment
- Summary:
- "situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
- Bulletin:
- JTB00388NAS1
- Component:
- 015000 steering:hydraulic power assist system
- Summary:
- "situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
- Bulletin:
- SSM40913
- Component:
- 060000 engine (pws)
- Summary:
- "re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
- Bulletin:
- SSM72002
- Component:
- 060000 engine and engine cooling
- Summary:
- "issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier"
- Bulletin:
- SSM72114
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
- Bulletin:
- SSM72153
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering."
- Bulletin:
- 6-261NAS
- Component:
- 118000 electrical system: software
- Summary:
- Software integrated audio nodule and touch screen updating
- Bulletin:
- SSM72141
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- "issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
- Bulletin:
- SSM72172
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- "issue rear vanity mirror, when opened may become dislodged or hang down.(see attached picture) cause incorrect process during manufacture causing swivel pin to fracture and eventually fail."
- Bulletin:
- JTB00394NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00394NAS2
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00415NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
- Bulletin:
- SSM64657
- Component:
- 350000 equipment
- Summary:
- "issued march 2015. issue: coolant leak from 5.0l v8 (aj133) water pump. cause: a number of changes to the water pumps have been made to improve product quality."
- Bulletin:
- SSM72201
- Component:
- 162300 structure:body:door
- Summary:
- "issue: jlr engineering are currently receiving a number of epqr's regarding x351 rear door electric sunblind's not operating at pdi or following battery disconnect causing the loss of the single press function and also the sunblind materi
- Bulletin:
- JTB00278NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
- Bulletin:
- JTB00423NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
- Bulletin:
- 6-261USA3
- Component:
- 118000 electrical system: software
- Summary:
- An issue has been identified on a limited number of 2015 model year xj (x351) vehicles where the software for the integrated audio module (iam) and touch screen requires updating."
- Bulletin:
- JTB00415NAS2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
- Bulletin:
- SSM72307
- Component:
- 110000 electrical system
- Summary:
- "issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
- Bulletin:
- 6-272NAS
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Incorrect interior rear view mirror fitted.
- Bulletin:
- JTB00417NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. cause: the cause may be unknown."
- Bulletin:
- JTB00433NAS1
- Component:
- 120000 lighting (pws)
- Summary:
- "situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam
- Bulletin:
- JTB00436NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more of the following diagnostic trouble codes (dtc) stored in the engine control module (ecm): p043e-00, p0442-00,
- Bulletin:
- K259 UPS7214-6BN
- Component:
- 118000 electrical system: software
- Summary:
- "situation: an issue has been identified on a limited number of 2015 model year xj (x351) vehicles where the software for the integrated audio module (iam) and touch screen requires updating. action: retailers are required to hold only af
- Bulletin:
- K284NAS1
- Component:
- 121300 exterior lighting:headlights:high/low beam dimmer switch
- Summary:
- "situation: an issue has been identified on a limited number of 2015 model year xj (x351; long wheelbase [lwb], portfolio variants) which do not have the intelligent high beam assist headlamp feature due to having the incorrect interior r
- Bulletin:
- SSM72302
- Component:
- 350000 equipment
- Summary:
- "issue b1412-96 being flagged in the gateway module cause under investigation."
- Bulletin:
- SSM72307
- Component:
- 110000 electrical system
- Summary:
- "issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
- Bulletin:
- JTB00394NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00414NAS1
- Component:
- 162300 structure:body:door
- Summary:
- "situation: a 'creak' noise from the door may be evident while driving at slow speeds. cause: this may be caused by friction between the door seal and the paint."
- Bulletin:
- JTB00435NAS1
- Component:
- 051200 parking brake:conventional:air
- Summary:
- "situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
- Bulletin:
- JTB00436NAS2
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more of the following diagnostic trouble c odes (dtc ) stored in the engine control module (ec m): p043e-00, p0442-
- Bulletin:
- JTB00438NAS1
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- "situation: the air suspension system warning light may be illuminated and the air suspension system may be inactive. cause: this may be caused by specific damage to the air suspension system compressor connector and compressor."
- Bulletin:
- SSM71869
- Component:
- 353000 equipment:electrical
- Summary:
- "issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as ""no fault found"". cause curr
- Bulletin:
- SSM72206
- Component:
- 110000 electrical system
- Summary:
- "issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
- Bulletin:
- JTB00447NAS1
- Component:
- 353000 equipment:electrical
- Summary:
- "situation: the interior electrical switches and/or center division trim panel may show signs of peeling or are sticky to the touch. the following may be affected by this concern: ' steering wheel switchpack - left/right ' air condition
- Bulletin:
- 6-248NAS (ISSUE
- Component:
- 060000 engine (pws)
- Summary:
- Address concerns with the correct operation of the ozygen (o2) sensors
- Bulletin:
- JTB00357NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: one or more fo the following issues may be evident when using the smart key: ' engine fails to crank; ' 'smart key not found' message displayed in the instrument cluster; ' vehicle may not unlock / lock when using passive ent
- Bulletin:
- JTB00415NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver
- Bulletin:
- JTB00446NAS1
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
- Bulletin:
- JTB00446NAS2
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
- Bulletin:
- K309NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in th
- Bulletin:
- SSM72498
- Component:
- 200000 wheels
- Summary:
- "issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
- Bulletin:
- SSM72510
- Component:
- 350000 equipment
- Summary:
- "issue: delamination of cover trim cause: incorrect manufacturing process"
- Bulletin:
- JTB00267NAS2
- Component:
- 018000 steering: adaptive steering
- Summary:
- Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
- Bulletin:
- JTB00417NAS3
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
- Bulletin:
- JTB00492NAS1
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Situation: the auto stop/start system may be inoperative.
- Bulletin:
- SSM72557
- Component:
- 118000 electrical system: software
- Summary:
- "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module kvm on sdd) with a module part number of: fk7219h440 ae fk7219h440 be fk7219h440 af fk7219h440 bf sdd cannot communicate with the rfa.
- Bulletin:
- SSM72768
- Component:
- 111000 electrical system:battery
- Summary:
- "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
- Bulletin:
- SSM72773
- Component:
- 110000 electrical system
- Summary:
- "issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle."
- Bulletin:
- JTB00446NAS3
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is ill
- Bulletin:
- SSM72201
- Component:
- 110000 electrical system
- Summary:
- Rear door electric sunblind not operating at pdi
- Bulletin:
- SSM72206
- Component:
- 110000 electrical system
- Summary:
- Kvm component protection time-out is logged
- Bulletin:
- SSM72613
- Component:
- 118000 electrical system: software
- Summary:
- Software level check for incontrol touch pro
- Bulletin:
- SSM72617
- Component:
- 060000 engine (pws)
- Summary:
- Coolant expansion tank pressure caps leaking
- Bulletin:
- SSM72631
- Component:
- 110000 electrical system
- Summary:
- Battery terminals not fitted correctly during pdi process
- Bulletin:
- SSM72642
- Component:
- 118000 electrical system: software
- Summary:
- Tpms system mis diagnosed
- Bulletin:
- SSM72655
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Incontrol touch pro, radio inoperative and unable to tune or change radio bands
- Bulletin:
- SSM72657
- Component:
- 110000 electrical system
- Summary:
- Incontrol touch pro map download to infotainment master controller will not complete process
- Bulletin:
- SSM72668
- Component:
- 045000 service brakes, air:disc
- Summary:
- Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
- Bulletin:
- JTB00368NAS2
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- "situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed posi
- Bulletin:
- SSM72581
- Component:
- 356000 equipment adaptive
- Summary:
- "issue centre console cup holder cover split (see attachment) cause insufficient retention between cup holder cover bars and substrate material. mechanical fixings (plugs) to the leading handle bar and substrate have been added to impro
- Bulletin:
- SSM72591
- Component:
- 110000 electrical system
- Summary:
- "issue. gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. navigation will display 'gps' icon when in
- Bulletin:
- SSM45614
- Component:
- 020000 suspension
- Summary:
- "re-issued dec 2015 issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage.
- Bulletin:
- SSM71966
- Component:
- 030000 brakes (pws)
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM72486
- Component:
- 116200 electrical system:ignition:module
- Summary:
- "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm
- Bulletin:
- SSM72508
- Component:
- 110000 electrical system
- Summary:
- "issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
- Bulletin:
- SSM72513
- Component:
- 110000 electrical system
- Summary:
- "issued dec 2015. issue for vehicles fitted with the in control touch there could be a customer concern that on collection of their vehicle the correct search country has not been selected in the navigation. action as part of the pdi
- Bulletin:
- SSM72520
- Component:
- 110000 electrical system
- Summary:
- "issued dec 2015. issue the incorrect parts are being replaced when sd card read error message is displayed in the navigation screen. cause sd card"
- Bulletin:
- SSM72557
- Component:
- 118000 electrical system: software
- Summary:
- "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae fk72-19h440 - be fk72-19h440 - af fk72-19h440 - bf sdd cannot communicate with
- Bulletin:
- SSM72012
- Component:
- 110000 electrical system
- Summary:
- "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
- Bulletin:
- SSM72460
- Component:
- 162200 structure:body:bumpers
- Summary:
- "issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift cause: under investigation"
- Bulletin:
- SSM72477
- Component:
- 060000 engine (pws)
- Summary:
- "issue: the customer may observe a mil in the instrument cluster relating to the engine system (check engine light) and one or more codes stored in the pcm relating to heated oxygen sensor (ho2s) in the exhaust system. the code will refer
- Bulletin:
- SSM72486
- Component:
- 110000 electrical system
- Summary:
- "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm).
- Bulletin:
- SSM72824
- Component:
- 110000 electrical system
- Summary:
- Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
- Bulletin:
- JTB00415NAS4
- Component:
- 060000 engine (pws)
- Summary:
- Situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver exit
- Bulletin:
- JTB00423NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a 'humming' noise may be evident from the engine when the engine is idling.
- Bulletin:
- SSM72557
- Component:
- 110000 electrical system
- Summary:
- When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th
- Bulletin:
- JTB00492NAS2
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Auto start-stop may be inoperative
- Bulletin:
- SSM73298
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Tcu fails activation and dtc u2109 flagged
- Bulletin:
- SSM73310
- Component:
- 110000 electrical system
- Summary:
- Issue: sim card does not latch in sim slot or cannot be read.
- Bulletin:
- SSM72926
- Component:
- 110000 electrical system
- Summary:
- Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Bulletin:
- JTB00368NAS4
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
- Bulletin:
- SSM73298
- Component:
- 110000 electrical system
- Summary:
- Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
- Bulletin:
- JTB00343NAS5
- Component:
- 160000 structure
- Summary:
- Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- JTB00415NAS5
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: t he transmission may default to neutral (n) when the vehicle comes to a stop with auto stop/start active. the gear indicator display may also flash on the instrument cluster and on the transmission control switch (tcs).
- Bulletin:
- SSM73554
- Component:
- 110000 electrical system
- Summary:
- Issue: park distance control (pdc) audio tones inconsistent with visual display.
- Bulletin:
- SSM73543
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
- Bulletin:
- SSM58558
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: submitting a brake noise epqr
- Bulletin:
- SSM73520
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
- Bulletin:
- SSM73633
- Component:
- 110000 electrical system
- Summary:
- Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
- Bulletin:
- JTB00492NAS3
- Component:
- 113000 electrical system:starter assembly
- Summary:
- The auto stop/start system may be inoperative.
- Bulletin:
- SSM72865
- Component:
- 080000 fuel system, diesel
- Summary:
- Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
- Bulletin:
- SSM72865 Attachm
- Component:
- 080000 fuel system, diesel
- Summary:
- Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
- Bulletin:
- SSM73660
- Component:
- 020000 suspension
- Summary:
- Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
- Bulletin:
- JA17TE-09
- Component:
- 020000 suspension
- Summary:
- Temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73700
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
- Bulletin:
- SSM73511
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: jaguar headlining cleaning products
- Bulletin:
- JTB00349NAS2
- Component:
- 060000 engine (pws)
- Summary:
- A clatter/knock/rattle noise may be heard from the engine.
- Bulletin:
- SSM72865
- Component:
- 073200 fuel system, gasoline:fuel injection system:injectors
- Summary:
- Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
- Bulletin:
- SSM72865 Attachm
- Component:
- 073200 fuel system, gasoline:fuel injection system:injectors
- Summary:
- Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
- Bulletin:
- SSM73660
- Component:
- 020000 suspension
- Summary:
- Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
- Bulletin:
- JA17TE-09
- Component:
- 118000 electrical system: software
- Summary:
- Temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73700
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
- Bulletin:
- SSM73511
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: jaguar headlining cleaning products
- Bulletin:
- JTB00349NAS2
- Component:
- 060000 engine (pws)
- Summary:
- A clatter/knock/rattle noise may be heard from the engine.
- Bulletin:
- SFCC_14DEC17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- SSM73067
- Component:
- 060000 engine (pws)
- Summary:
- Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
- Bulletin:
- SSM72498
- Component:
- 200000 wheels
- Summary:
- Issue: wheel stud failures (fractures).
- Bulletin:
- SSM73410
- Component:
- 100000 power train
- Summary:
- issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
- Bulletin:
- SSM73417
- Component:
- 110000 electrical system
- Summary:
- Issue: when the hard keys on the rear seat centre switch pack are operated pressing the left hand switch activates the right hand seat heater. pressing the right hand switch activates the left hand seat heater.
- Bulletin:
- SSM73384
- Component:
- 100000 power train
- Summary:
- Issue: rear differential oil leak evident from the pinion seal.
- Bulletin:
- SSM73419
- Component:
- 110000 electrical system
- Summary:
- Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
- Bulletin:
- SFCC_08MAR18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Jaguar land rover shop foreman conference call
- Bulletin:
- SSM73798
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73809
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
- Bulletin:
- SSM73793
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- SSM73824
- Component:
- 111000 electrical system:battery
- Summary:
- Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
- Bulletin:
- SSM73813
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
- Bulletin:
- SSM73813 Attachm
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
- Bulletin:
- SSM72307
- Component:
- 110000 electrical system
- Summary:
- Issue: the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set. blo
- Bulletin:
- SSM73462
- Component:
- 350000 equipment
- Summary:
- Issue: 1/ when the iphone is connected to bluetooth, the user gets an incoming call. the user will not be able to hear the callers voice. in order to hear the voice the user has to go to the phone screen options and select the vehicle phone
- Bulletin:
- SSM72302
- Component:
- 110000 electrical system
- Summary:
- Issue: b1412-96 being flagged in the gateway module
- Bulletin:
- SSM73798.1
- Component:
- 110000 electrical system
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- JTB00566NAS4
- Component:
- 060000 engine and engine cooling
- Summary:
- An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
- Bulletin:
- SSM73798
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73824
- Component:
- 060000 engine and engine cooling
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73798
- Component:
- 110000 electrical system
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73888
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73888 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73930
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
- Bulletin:
- SSM73929
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- JTB00438NAS2
- Component:
- 020000 suspension
- Summary:
- The air suspension system warning light may be illuminated and the air suspension system may be inactive.
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Incontrol touch pro phase 4 customer letter
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Sim card activation issues
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- 18c - new face of incontrol touch pro and 18c software improvements
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- A customer may report "hood open" message displays on ip with hood closed.
- Bulletin:
- SSM74054
- Component:
- 110000 electrical system
- Summary:
- Issue: ?sos limited availability? warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit).
- Bulletin:
- SSM74048
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
- Bulletin:
- SSM74023
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
- Bulletin:
- SSM73929
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 060000 engine and engine cooling
- Summary:
- A customer may complain of a coolant leak from the vehicle.
- Bulletin:
- SSM71538
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538 Attachm
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538 Attachm
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538.1
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538.1 Attac
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538.1 Attac
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538.2
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538.2 Attac
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538.2 Attac
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
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