2015 INFINITI Q50 Recalls (3)

Campaign:
16V244000 on 04/25/2016
Component:
Air bags: occupant classification system - ocs (front passenger)
Manufactured:
12/18/2012 - 03/29/2016
Affected:
3,296,947
Defect:
Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. in these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. as a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Correction:
Nissan will notify their owners. chevrolet city express owners will be notified by general motors. dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. interim notices were sent to owners on may 31, 2016. owners will receive a second notice when remedy parts become available. owners may contact nissan customer service at 1-800-867-7669, infiniti customer service at 1-888-833-3216 or chevrolet customer service at 1-800-222-1020.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V430000 on 06/12/2016
Component:
Steering:electric power assist system
Manufactured:
12/25/2012 - 12/10/2015
Affected:
28,182
Defect:
Nissan north america, inc.'s (nissan) is recalling certain model year 2014-2016 infiniti q50 vehicles manufactured december 26, 2012, to december 11, 2015, and infiniti q50 hybrid vehicles manufactured december 10, 2012, to december 17, 2015. the direct adaptive steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence:
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Correction:
Nissan will notify owners, and dealers will reprogram the direct adaptive steering ecu software, free of charge. the recall began on august 12, 2016. owners may contact nissan customer service at 1-800-647-7261.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V430000 on 06/12/2016
Component:
Steering: adaptive steering
Manufactured:
12/25/2012 - 12/10/2015
Affected:
28,182
Defect:
Nissan north america, inc.'s (nissan) is recalling certain model year 2014-2016 infiniti q50 vehicles manufactured december 26, 2012, to december 11, 2015, and infiniti q50 hybrid vehicles manufactured december 10, 2012, to december 17, 2015. the direct adaptive steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence:
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Correction:
Nissan will notify owners, and dealers will reprogram the direct adaptive steering ecu software, free of charge. the recall began on august 12, 2016. owners may contact nissan customer service at 1-800-647-7261.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2015 INFINITI Q50 TSBs (59)

Bulletin:
ITB-14-051
Component:
180000 vehicle speed control
Summary:
Infiniti: on some vehicles, the forward collision warning (fcw) malfunction has been or is on and fluid level for brakes is normal and the abs control unit needs programming, per service procedure. model 2013-14 jx35, qx60, 2014-15 q50.
Bulletin:
EL13-023E
Component:
284000 back over prevention: camera system
Summary:
Summary to be provided on a future date.
Bulletin:
EL16-014
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
ITB16-014
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
ITB16012A
Component:
355200 equipment:other:owners/service/other manual
Summary:
"this bulletin has been amended in the title and service information section, including step 2a on page 3. discard all previous versions of this bulletin. 2015 q50 & qx60; intelligent key buttons inoperative but request switches work"
Bulletin:
ITB16021
Component:
162300 structure:body:door
Summary:
2014 - 2015 q50; theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened
Bulletin:
ITB09-059D
Component:
111000 electrical system:battery
Summary:
"intelligent key battery voltage check and replacement this bulletin has been superseded by itb15-026. infiniti; signal tech-ii intelligent key battery test and signal check please discard previous versions of this bulletin."
Bulletin:
ITB15-026A
Component:
111000 electrical system:battery
Summary:
"infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. changes have been made throughout. please discard previous versions of this bulletin. if you confirm the intelligent key intermittent
Bulletin:
ITB12-011F
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
"telematics service information vehicles equipped with factory navigation system this bulletin has been amended. modifications have been made to include qx30. no other changes have been made. please discard all previous versions of th
Bulletin:
ITB16-037
Component:
353600 equipment:air conditioner
Summary:
"2014-2016 q50; incorrect difference in hvac vent temperatures if you confirm: the driver side vent is warmer by 10°f or more than the passenger side with the hvac's dual temp mode selected and the a/c set on both sides at 60°f. - this
Bulletin:
REVISION 2-PC451
Component:
353000 equipment:electrical
Summary:
2g telematics hardware replacement client satisfaction initiative the announcement from november 3, 2016 has been revised to include: - 283b0-3ja6a is the part number being used for all vehicles, except q50 o this part supersedes the p
Bulletin:
REVISION 3-PC451
Component:
353000 equipment:electrical
Summary:
2g telematics hardware replacement client satisfaction initiative the announcement from january 3, 2017 has been revised to include: - campaign repair bulletin, itb17-007 has been developed and is now available on nnanet, and asist. pl
Bulletin:
ITB17-018
Component:
021520 suspension:front:control arm:upper ball joint
Summary:
Ball joint axial end play procedure service information when working on the front suspension, use the updated service information in this bulletin along with the electronic service manual (esm). the updated information in this bulletin
Bulletin:
ITB17-026
Component:
071100 fuel system, gasoline:storage:tank assembly
Summary:
Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). important: make sure this incident has been duplicated at a gas station by deale
Bulletin:
ITB17-015
Component:
118000 electrical system: software
Summary:
Navigation system reboots when sxm traffic is enabled if you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. note: perform the steps in this bulletin only if the above condition occurs while the
Bulletin:
ITB17-030
Component:
118000 electrical system: software
Summary:
2014-2016 q50; occupant classification system retrofit service information the information in this bulletin is provided for customers who have concerns with their vehicle's occupant classification system (ocs) operation after all campai
Bulletin:
ITB17-030a
Component:
147100 air bags: occupant classification system ocs
Summary:
2014-2016 q50; occupant classification system retrofit this bulletin has been amended. the claims information section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB17-030b
Component:
147100 air bags: occupant classification system ocs
Summary:
2014-2016 q50; occupant classification system retrofit this bulletin has been amended. pages 20 and 22 have been revised. no other changes have been made. please discard all previous versions of this bulletin.
Bulletin:
ITB17-042a
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. the applied vehicles and claims information sections have been revised. no other changes have been made. please discard previous version
Bulletin:
ITB11-005c
Component:
200000 wheels
Summary:
Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB12-011h
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies to vehicles equipped with factory navigation system. this bulletin has been amended. information for several 2018 models has been added. no other changes have been made. please disc
Bulletin:
ITB16-037c
Component:
353600 equipment:air conditioner
Summary:
2014-2016 q50; incorrect difference in hvac vent temperatures this bulletin has been amended throughout. discard all previous versions of this bulletin.
Bulletin:
ITB09-015h
Component:
111000 electrical system:battery
Summary:
12 volt battery storage and maintenance for new vehicles in retailer inventory this bulletin has been amended throughout. please discard all previous versions of this bulletin.
Bulletin:
ITB16-021a
Component:
162700 structure:body:trunk lid
Summary:
Theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened this bulletin has been amended. the applied vehicles and parts information sections have been revised. no other changes have been made. please discard previous ver
Bulletin:
ITB17-041
Component:
356000 equipment adaptive
Summary:
Voluntary service campaign infiniti; 2g telematics hardware deactivation introduction infiniti is conducting a voluntary service campaign (in the u.s. only) on certain specific 2013-2016 infiniti vehicles equipped with 2g telematics ha
Bulletin:
ITB13-026f
Component:
117000 digital instrument panel
Summary:
Display control unit replacement this bulletin has been amended. modifications have been made to include 2017 q50, q50 hybrid, q60, qx30, qx60 and qx60 hybrid vehicles. no other changes have been made. please discard all previous version
Bulletin:
ITB13-052a
Component:
060000 engine (pws)
Summary:
Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. please discard previous versions.
Bulletin:
ITB16-037b
Component:
060000 engine and engine cooling
Summary:
2014-2016 q50; air mix door motor lh service information this bulletin has been amended throughout. discard all previous versions of this bulletin.
Bulletin:
ITB16-042a
Component:
130000 visibility
Summary:
2014-2017 q60 and q50; power windows do not operate correctly service information if power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - auto-up d
Bulletin:
ITB16-047
Component:
060000 engine (pws)
Summary:
Infiniti; diagnosis information for abs dtc c1130 service information when diagnosing for dtc c1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc c1130 is an abs dtc that indicate
Bulletin:
REVISION 1-PC451
Component:
356000 equipment adaptive
Summary:
2g telematics hardware replacement client satisfaction initiative the announcement from september 2, 2016 has been revised to include: - the telematics upgrade for 2014-15 q50 is now available. the procedure and part information has bee
Bulletin:
ITB17-007
Component:
356000 equipment adaptive
Summary:
Client satisfaction initiative 2g telematics hardware replacement this bulletin applies to vehcile equipped with navigation systems only. service information on february 26, 2016 infiniti announced that it was sending a reminder noti
Bulletin:
P7331
Component:
110000 electrical system
Summary:
Disabling the 2g tcu voluntary service campaign ***** campaign summary ***** infiniti is conducting a voluntary service campaign to disable (turn off) the 2g telematics control unit (?2g tcu?). the subject qx56/qx80, jx35/qx60, m37/m56/
Bulletin:
ITB12-011g
Component:
356000 equipment adaptive
Summary:
Telematics service information this bulletin has been amended. modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. no other changes have been made. please discard all previous versions of this bulletin.
Bulletin:
ITB16-037a
Component:
353600 equipment:air conditioner
Summary:
2014-2016 q50; incorrect difference in hvac vent temperatures the information in the previous version of this bulletin is no longer valid. please discard the previous version of this bulletin.
Bulletin:
ITB13-026g
Component:
110000 electrical system
Summary:
Display control unit replacement this bulletin has been amended. the applied vehicles section and part 1 of the service procedure have been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB17-059
Component:
220000 seats
Summary:
2015 ? 2016 q50 and q50 hybrid; front seat vibration if you confirm there is a rattle or vibration in the front driver or passenger seat when driving. action replace the front seat rail nuts with the new ones listed in the parts infor
Bulletin:
ITB00-024g
Component:
030000 brakes (pws)
Summary:
Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
Bulletin:
ITB09-039e
Component:
131000 visibility:windshield
Summary:
Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
Bulletin:
ITB12-011i
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. this bulletin has been amended. changes have been made throughout. you must read the entire bulletin to understand all
Bulletin:
ITB17-009a
Component:
132000 visibility:glass, side/rear
Summary:
Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
Bulletin:
ITB12-011j
Component:
110000 electrical system
Summary:
Telematics service information this bulletin has been amended. a correction was made to the service procedure on page 15. no other changes were made. please discard previous versions of this bulletin.
Bulletin:
ITB18-003
Component:
355100 equipment:other:labels
Summary:
Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
Bulletin:
ITB13-026h
Component:
355200 equipment:other:owners/service/other manual
Summary:
Display control unit replacement this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB13-052b
Component:
060000 engine (pws)
Summary:
Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. no other changes were made. please discard previous versions of this bulletin.
Bulletin:
IPSB15-286a
Component:
118000 electrical system: software
Summary:
Dbs enhancement ? checking inventory for open campaigns update february 26, 2018 please discard earlier versions of this bulletin the announcement from december 21, 2015 has been revised to include: 1. new functionality for identifyin
Bulletin:
IPSB17-130
Component:
350000 equipment
Summary:
Dbs enhancement: custom vin campaign report infiniti is pleased to announce the availability of a new dbs enhancement to the service > campaign screen: custom vin campaign report. the tool identifies open campaigns on a customized vin li
Bulletin:
ITB03-051L
Component:
121000 exterior lighting:headlights
Summary:
Headlamp fogging this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB11-005d
Component:
200000 wheels
Summary:
Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB12-011k
Component:
118000 electrical system: software
Summary:
Telematics service information this bulletin has been amended. changes have been made throughout. it is necessary to read the revised procedure(s) in entirety to properly perform the action(s). please discard previous versions of this bu
Bulletin:
ITB18-021
Component:
010000 steering
Summary:
Dast calibration (mode1) incomplete or c13e9-00/c13eb-00 unable to erase this bulletin applies only to vehicles equipped with direct adaptive steering (dast). service information this bulletin has information for two services for whi
Bulletin:
ITB13-044f
Component:
070000 fuel system, gasoline
Summary:
All model year 2012 and newer infiniti vehicles; evap leak dtc p0442, p0455, p0456 information this bulletin has been amended. the publication date has been revised to include the latest models and model years, and the service procedure
Bulletin:
ITB17-026a
Component:
070000 fuel system, gasoline
Summary:
Infiniti; fuel tank is extremely difficult to fill if customer reports: customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
Bulletin:
ITB17-059a
Component:
220000 seats
Summary:
2015 ? 2016 q50 and q50 hybrid; front seat vibration this bulletin has been amended. applied vehicles has been updated. more information has been added to if you confirm. no other changes have been made. discard all previous versions of
Bulletin:
Revision 1-IEVAP
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin the announcement from march 21, 2017 has been revised to include: o clarification that the refueling concern is extremely ha
Bulletin:
Revision 1-NEVAP
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin. the announcement from march 21, 2017 has been revised to include: - clarification that the refueling concern is extremely h
Bulletin:
IPSB18-218 Retai
Component:
350000 equipment
Summary:
Dbs enhancement: retailed vehicle open campaign report infiniti announced the availability of a new dbs enhancement tool to the service > campaign screen: retailed vehicle open campaign report on july 9, 2018, which identifies owner cont
Bulletin:
ITB12-011l
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. this bulletin has been amended to add a required actions by model and year table on page 2, a check off sheet on page 21 an
Bulletin:
REVISION 4-PC451
Component:
350000 equipment
Summary:
2g telematics hardware replacement client satisfaction initiative update october 12, 2018 please discard earlier versions of this bulletin. the announcement from february 17, 2017 has been revised to include: - ~397 retailed vehicles

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