2015 FORD C-MAX Recalls (3)

Campaign:
15V436000 on 07/07/2015
Component:
Electrical system:ignition
Manufactured:
04/21/2014 - 06/11/2015
Affected:
374,781
Defect:
Ford motor company (ford) is recalling certain model year 2015 ford escape vehicles manufactured april 1, 2014, to june 12, 2015, ford focus vehicles manufactured june 17, 2014, to june 12, 2015, and ford c-max vehicles manufactured april 22, 2014, to june 12, 2015. in the affected vehicles, the engine may continue to run after the key or the start/stop engine button is turned to off. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection and rollaway prevention."
Consequence:
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Correction:
Ford will notify owners, and dealers will update the body control module software, free of charge. the recall began on july 27, 2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 15c06.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
16V643000 on 09/05/2016
Component:
Latches/locks/linkages:doors:latch
Manufactured:
01/18/2012 - 01/30/2015
Affected:
2,046,297
Defect:
Ford motor company (ford) is recalling certain model year 2012-2015 ford focus, 2013-2015 ford escape and ford c-max, 2015 lincoln mkc and ford mustang, and 2014-2016 ford transit connect vehicles. a component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Correction:
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. the recall began on january 27, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16s30.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V592000 on 09/10/2018
Component:
Equipment:electrical
Manufactured:
04/12/2012 - 03/13/2015
Affected:
49,197
Defect:
Ford motor company (ford) is recalling certain 120v convenience charge cords that were supplied with and sold for use with 2013-2015 ford c-max energi and fusion energi vehicles and 2012-2015 ford focus electric vehicles. cords with part numbers fm58-10b706-aa, fm58-10b706-ab, fm58-10b706-ac, fm58-10b706-ad, fm58-10b706-ae and fm58-10b706-af were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Consequence:
An overheated cord can increase the risk of a fire.
Correction:
Ford will notify owners, and dealers will replace the current cord with a new 120v convenience cord with a thermistor, free of charge. an interim owner notification letter was mailed on september 21, 2018. a second notification will be mailed when the remedy is available. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 18s24.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2015 FORD C-MAX TSBs (45)

Bulletin:
44851
Component:
111000 electrical system:battery
Summary:
Ford: certain 2015 c-max vehicles produced on or before oct. 20, 2014 may experience 12-volt battery drain. *ta
Bulletin:
44855
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ford: some 2013-2015 ford c-max, 2013-2015 ford escape, and 2012-2014 ford focus equipped with my ford touch may be experiencing compact discs getting stuck while attempting to eject out the system. *ta
Bulletin:
44863
Component:
133000 visibility:power window devices and controls
Summary:
Ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
Bulletin:
ASI-44726
Component:
353000 equipment:electrical
Summary:
Ford: clock fails to be set unless front control display interface module fcdim) has date set first and then time. model 2013-2015 c-max, 2014-2015 escape, 2014 focus. *pe
Bulletin:
ASI-45090
Component:
118000 electrical system: software
Summary:
Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. model 2013-16 fusion, mkz, 2013-15 c-max, 20
Bulletin:
ASI-45109
Component:
350000 equipment
Summary:
Ford: some vehicles experience non-activated vehicle health report (vhr) and must be registered and connected to sync. model 2015 c-max. *pe
Bulletin:
TSB15-0129
Component:
220000 seats
Summary:
Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster *cn
Bulletin:
ASI-45156
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Summary to be provided on a future date.
Bulletin:
ASI-45161
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
ASI-45166
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Summary to be provided on a future date.
Bulletin:
ASI-45178
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
SSM-45800
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Remove water or moisture before removing the sobdmc fuse cover
Bulletin:
SSM-45821
Component:
118000 electrical system: software
Summary:
Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
Bulletin:
SSM-45866
Component:
118000 electrical system: software
Summary:
2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
Bulletin:
TSB 16-0139
Component:
060000 engine (pws)
Summary:
Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on
Bulletin:
SSM 46108
Component:
113000 electrical system:starter assembly
Summary:
Some 2013-2016 c-max phev vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc) with battery energy control module (becm) dtcs u3012,p0b37, and/or secondary on-boa
Bulletin:
SSM 46153
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
Bulletin:
TSB16-0105
Component:
100000 power train
Summary:
Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear
Bulletin:
SSM 46011
Component:
110000 electrical system
Summary:
Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. the 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. refer to the 2016-2017 wsm revi
Bulletin:
15N04-S2
Component:
350000 equipment
Summary:
Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
Bulletin:
SSM 46295
Component:
060000 engine (pws)
Summary:
To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
Bulletin:
SSM 46298
Component:
111000 electrical system:battery
Summary:
The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. the window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. variation of ev range may not ind
Bulletin:
TSB 17-0015
Component:
113000 electrical system:starter assembly
Summary:
Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc), illuminated malfunction indicator lamp (mil) with battery energy control module (b
Bulletin:
SSM 46355
Component:
102300 power train:manual transmission:shift pattern indicator
Summary:
Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me
Bulletin:
SSM 46197
Component:
162620 structure:body:hatchback/liftgate:support device
Summary:
Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. this is a normal characteristic of the headliner and no repairs should be attempted. on 5 door focus(hatchback
Bulletin:
SSM 46210
Component:
010000 steering
Summary:
Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures.
Bulletin:
SSM 46454
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w
Bulletin:
TSB 17-0039
Component:
100000 power train
Summary:
Some 2013-2016 fusion, mkz and 2013-2016 c-max vehicles equipped with an hf35 transmission and built on or before 15-aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gea
Bulletin:
SSM 46545
Component:
353000 equipment:electrical
Summary:
Some 2014-2017 focus/c-max vehicles when a replacement bcm is received for a service repair may include a white keyless entry card. in an effort to consolidate the complexity of bcm's only the highest level will be available for service. if
Bulletin:
SSM 46548
Component:
110000 electrical system
Summary:
Some 2013-2015 c-max vehicles may exhibit an illuminated mil with dtc u1030 after module reprogramming is performed on the powertrain control module (pcm) and built on or before 21-may-2015. id vehicle and open a new integrated diagnostic s
Bulletin:
SSM 46085
Component:
060000 engine (pws)
Summary:
The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
Bulletin:
SSM 46098
Component:
106000 power train:axle assembly
Summary:
2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe
Bulletin:
SSM 46102
Component:
150000 seat belts
Summary:
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
Bulletin:
17B28
Component:
356000 equipment adaptive
Summary:
Certain 2015 model year flex and taurus, 2015-2016 model year c-max, and mks, and 2016 model year edge, fusion, mkz, and transit connect vehicles - electronic throttle body replacement
Bulletin:
17-2218
Component:
160000 structure
Summary:
Some 2013-2018 escape, focus and c-max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. follow the pro
Bulletin:
SSM 46900
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
Bulletin:
SSM 47080
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
Bulletin:
SSM 47129
Component:
110000 electrical system
Summary:
Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201
Bulletin:
SSM 47130
Component:
117000 digital instrument panel
Summary:
Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the delphi 120 volt electric vehicle s
Bulletin:
SSM 47161
Component:
110000 electrical system
Summary:
Some 2012-2017 focus bev, 2013-2016 fusion energi and 2013-2017 cmax energi vehicles equipped with a telematics control unit (tcu) may exhibit inoperative remote features via my ford mobile app, discharged battery, incomplete user authoriza
Bulletin:
SSM 47198
Component:
110000 electrical system
Summary:
Some 2013-2017 fusion energi, 2012-2017 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us
Bulletin:
SSM 47201
Component:
350000 equipment
Summary:
Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
Bulletin:
SSM 47009
Component:
353000 equipment:electrical
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
Bulletin:
SSM 47009
Component:
350000 equipment
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
Bulletin:
SSM 47428
Component:
110000 electrical system
Summary:
Some 2013-2018 fusion energi, 2012-2018 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us

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