2015 E-ONE QUEST II Recalls (5)
- Campaign:
- 16V293000 on 05/11/2016
- Component:
- Equipment
- Manufactured:
- 04/30/2015 - 03/30/2016
- Affected:
- 140
- Defect:
- E-one incorporated (e-one) is recalling certain model year 2015-2016 cyclone ii, quest ii and typhoon emergency vehicles manufactured may 1, 2015, to march 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. these pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
- Consequence:
- If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
- Correction:
- E-one will notify owners to check the strainer for missing solder at the joints. any strainers missing solder will be replaced, free of charge. the recall began on june 6, 2016. owners may contact e-one customer service at 1-352-861-3612 or hale customer service at 1-800-533-3569.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V540000 on 08/31/2017
- Component:
- Steering
- Manufactured:
- 10/22/2015 - 10/22/2015
- Affected:
- 5
- Defect:
- E-one incorporated (e-one) is recalling certain 2015 cyclone ii and quest ii emergency vehicles, equipped with certain spicer d-series and e-series steer axles. the castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
- Consequence:
- If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
- Correction:
- E-one will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. if the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. the recall began on october 5, 2017. owners may contact e-one customer service at 1-800-627-5050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V540000 on 08/31/2017
- Component:
- Steering:linkages:tie rod assembly
- Manufactured:
- 10/22/2015 - 10/22/2015
- Affected:
- 5
- Defect:
- E-one incorporated (e-one) is recalling certain 2015 cyclone ii and quest ii emergency vehicles, equipped with certain spicer d-series and e-series steer axles. the castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
- Consequence:
- If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
- Correction:
- E-one will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. if the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. the recall began on october 5, 2017. owners may contact e-one customer service at 1-800-627-5050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V019000 on 01/09/2018
- Component:
- Electrical system:starter assembly
- Manufactured:
- 12/31/2012 - 08/14/2017
- Affected:
- 1,147
- Defect:
- E-one incorporated (e-one) is recalling certain 2013-2017 cyclone ii, typhoon, and quest ii emergency vehicles equipped with a cummins isl, l9, isx15, or x15 engine. the affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
- Consequence:
- The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
- Correction:
- E-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. the recall began on february 19, 2018. owners may contact e-one customer service at 1-352-861-3612.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V171000 on 03/14/2018
- Component:
- Suspension:front
- Manufactured:
- 12/31/2007 - 12/30/2015
- Affected:
- 36
- Defect:
- E-one incorporated (e-one) is recalling certain 2008-2015 e-one typhoon, cyclone ii, and quest ii vehicles, equipped with timoney independent front suspensions. inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.
- Consequence:
- A wheel separation from the vehicle can increase the risk of a crash.
- Correction:
- E-one will notify owners, and dealers will replace the front axle spindle, free of charge. the recall began on april 24, 2018. owners may contact e-one customer service at 1-352-861-3612.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
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