2015 E-ONE QUEST Recalls (5)
- Campaign:
- 15V646000 on 10/12/2015
- Component:
- Air bags
- Manufactured:
- 10/27/2014 - 08/28/2015
- Affected:
- 18
- Defect:
- E-one incorporated (e-one) is recalling certain model year 2014-2015 typhoon, cyclone ii, and quest emergency vehicles manufactured october 28, 2014, to august 29, 2015. the affected vehicles may have left the production facility with a harness for the front air bag system disconnected.
- Consequence:
- If the air bag harness is not connected to the air bag control system, the front air bag will not deploy in the event of a crash, increasing the risk of injury.
- Correction:
- E-one will notify owners, and dealers will inspect the air bag harness, connecting it as necessary, and test the system for proper operation, free of charge. all affected vehicles have been repaired. therefore an owner notification letter will not be issued for this recall campaign. the recall is expected to begin during november 2015. owners may contact e-one customer service at 1-800-627-5050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V801000 on 11/02/2016
- Component:
- Equipment
- Manufactured:
- 12/31/2013 - 10/30/2016
- Affected:
- 196
- Defect:
- E-one incorporated (e-one) is recalling certain model year 2014-2016 typhoon, quest, and cyclone fire trucks manufactured january 1, 2014, to october 11, 2016, and equipped with aerial ladders. due to a design change, the filter for the aerial ladder may leak hydraulic fluid.
- Consequence:
- A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
- Correction:
- E-one will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. the recall began on november 29, 2016. owners may contact e-one customer service at 1-800-627-5050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V231000 on 04/06/2017
- Component:
- Suspension:front:control arm:upper ball joint
- Manufactured:
- 03/10/2014 - 04/18/2016
- Affected:
- 29
- Defect:
- E-one incorporated (e-one) is recalling certain 2013-2016 typhoon and cyclone ii and 2014-2016 quest emergency vehicles. the ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering.
- Consequence:
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- Correction:
- E-one will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. the recall began on may 5, 2017. owners may contact e-one customer service at 1-800-627-5050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V231000 on 04/06/2017
- Component:
- Suspension:front:control arm:lower ball joint
- Manufactured:
- 03/10/2014 - 04/18/2016
- Affected:
- 29
- Defect:
- E-one incorporated (e-one) is recalling certain 2013-2016 typhoon and cyclone ii and 2014-2016 quest emergency vehicles. the ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering.
- Consequence:
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- Correction:
- E-one will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. the recall began on may 5, 2017. owners may contact e-one customer service at 1-800-627-5050.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V739000 on 11/21/2017
- Component:
- Equipment
- Manufactured:
- 07/31/2013 - 11/10/2017
- Affected:
- 298
- Defect:
- E-one incorporated (e-one) is recalling certain 2013-2017 e-one cyclone ii, quest, typhoon, 2016 freightliner m2 112, 2013-2015 international 7400, 2014-2017 international 4400, freightliner m2 106, 2016-2017 kenworth t370, and 2015 kenworth t800 vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
- Consequence:
- A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
- Correction:
- E-one will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. the recall began on january 11, 2018. owners may contact e-one customer service at 1-352-861-3612.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2015 E-ONE QUEST TSBs (2)
- Bulletin:
- 2017-0962
- Component:
- 020000 suspension
- Summary:
- Reyco granning ifs suspensions may include spacers made of incorrect material. this may cause shock mounting to become loose and rattle at the upper connection to the cradle
- Bulletin:
- TSB2018-1043
- Component:
- 110000 electrical system
- Summary:
- During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. our investigation determined that the malfunction was introduced in 2010 with the launch of the new isspro gauge cluster. the
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