2015 DODGE JOURNEY Recalls (9)

Campaign:
14V711000 on 11/06/2014
Component:
Equipment:other:labels
Manufactured:
10/24/2013 - 08/21/2014
Affected:
667
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2014-2015 dodge journey vehicles manufactured october 25, 2013, to august 22, 2014. the affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 110, "tire selection and rims for passenger cars."
Consequence:
With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. the recall began april 8, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p70.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V431000 on 07/06/2015
Component:
Engine and engine cooling:engine
Manufactured:
07/18/2010 - 05/25/2015
Affected:
145,379
Defect:
Chrysler (fca us llc) is recalling certain model year 2011-2015 dodge journey vehicles manufactured july 19, 2010, to may 26, 2015 and equipped with 2.4l engines. in the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Consequence:
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Correction:
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. the recall began on october 15, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r32.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V675000 on 10/18/2015
Component:
Service brakes, hydraulic:antilock
Manufactured:
04/20/2012 - 04/13/2015
Affected:
275,187
Defect:
Chrysler (fca us llc) is recalling certain model year 2012-2015 dodge journey vehicles manufactured april 21, 2012, to april 14, 2015. in the affected vehicles, water may enter the wiring harness for the anti-lock brake system (abs) module and leak into the module, disabling the abs and/or the electronic stability control (esc) system.
Consequence:
If the abs or esc is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will seal the abs wiring harness to prevent water from entering and will replace the abs module and repair the headlamp and dash wiring harness, as necessary. these repairs will be performed free of charge. the recall began on december 21, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r61.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V675000 on 10/18/2015
Component:
Electronic stability control
Manufactured:
04/20/2012 - 04/13/2015
Affected:
275,187
Defect:
Chrysler (fca us llc) is recalling certain model year 2012-2015 dodge journey vehicles manufactured april 21, 2012, to april 14, 2015. in the affected vehicles, water may enter the wiring harness for the anti-lock brake system (abs) module and leak into the module, disabling the abs and/or the electronic stability control (esc) system.
Consequence:
If the abs or esc is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will seal the abs wiring harness to prevent water from entering and will replace the abs module and repair the headlamp and dash wiring harness, as necessary. these repairs will be performed free of charge. the recall began on december 21, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r61.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V273000 on 05/05/2016
Component:
Steering:hydraulic power assist:hose, piping, and connections
Manufactured:
07/30/2007 - 11/11/2015
Affected:
8,569
Defect:
Chrysler (fca us llc) is recalling certain model year 2009-2016 dodge journey vehicles manufactured july 31, 2007, to november 12, 2016. after exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence:
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. the recall began on may 24, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s08.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V432000 on 07/10/2017
Component:
Air bags:frontal
Manufactured:
10/13/2010 - 04/19/2015
Affected:
363,480
Defect:
Chrysler (fca us llc) is recalling certain 2011-2015 dodge journey vehicles. in the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Consequence:
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Correction:
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. a protective cover will also be installed. these repairs will be made free of charge. the recall began august 28, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t47.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V332000 on 05/21/2018
Component:
Electrical system:wiring
Manufactured:
05/12/2013 - 05/15/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V332000 on 05/21/2018
Component:
Vehicle speed control:cruise control
Manufactured:
05/12/2013 - 05/15/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V332000 on 05/21/2018
Component:
Electrical system: software
Manufactured:
05/12/2013 - 05/15/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2015 DODGE JOURNEY TSBs (45)

Bulletin:
SB-08-033-15REVA
Component:
118000 electrical system: software
Summary:
Certain vehicles are experiencing screen lock up on navigation or display blank, radio will reset, intermittently, not able to dial phone from radio but can dial phone, translation for asian language added, after disconnection phone, fails
Bulletin:
SB-18-014-15REVA
Component:
350000 equipment
Summary:
2015 dodge journey: malfunction indicator lamp illumination. powertrain control module must be updated with latest software *cn
Bulletin:
18-059-14
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-033-16
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
R65
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
The radio navigation system on about 30,300 vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. the radio navigation will be checked for functionality. if f
Bulletin:
18-046-16
Component:
100000 power train
Summary:
Overview: this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. symptom/condition: the customer may describe the following: ' **poor engine response to accelerator pedal reques
Bulletin:
18-046-16
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Symptom/condition: the customer may describe the following: ' **poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** the pcm software also includes: ' release of a requ
Bulletin:
04726431A$
Component:
100000 power train
Summary:
"wheel assy - steel when servicing a journey (jc) vehicle with steel wheels (wfu code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel
Bulletin:
R61 (15V-675)
Component:
030000 brakes (pws)
Summary:
Antilock brake system control module anti-lock brake system (abs) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and
Bulletin:
R65
Component:
118000 electrical system: software
Summary:
Reprogram radio control head the radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. the radio navig
Bulletin:
68234120A$
Component:
110000 electrical system
Summary:
Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. the radio does not control phone/hands free functionality, it is separate from the radio,
Bulletin:
S18
Component:
060000 engine and engine cooling
Summary:
Customer satisfaction notification s18 - engine oil consumption the engine on about 480 of the above vehicles may experience low oil pressure originating from an oil consumption issue. this may result in oil starvation and possible engin
Bulletin:
S18 v.2
Component:
060000 engine and engine cooling
Summary:
Note: s18 originally published in july. manverter changed to maniverter. alternate transportation section wording revised. customer satisfaction notification s18 - engine oil consumption the engine on about 480 of the above vehicles may
Bulletin:
68141352A$
Component:
060000 engine and engine cooling
Summary:
3.2l - 3.6l cylinder head assy multiple cylinder head replacement. if cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ first: ron dallison ? cell (248) 292-9510 ron.dalliso
Bulletin:
9003355
Component:
060000 engine and engine cooling
Summary:
3.2l - 3.6l cylinder head assy multiple cylinder head replacement. if a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. first: joe lovell - cell (734) 309-6467 joe.lovell@fc
Bulletin:
18-081-17
Component:
060000 engine and engine cooling
Summary:
Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software.this bulletin applies to vehicles within the following markets/countries: naft
Bulletin:
08-091-16
Component:
117000 digital instrument panel
Summary:
Flash: instrument panel cluster (ipc) enhancement this bulletin involves reprogramming the ipc with the latest available software. the customer may describe that inside the ipc display, the spelling of the word ?trip? is misspelled ?viaje
Bulletin:
25-003-16 REV. A
Component:
355200 equipment:other:owners/service/other manual
Summary:
Replace vehicle emission certification information label this bulletin involves replacing the vehicle emission certification information (veci) label.owner may be turned away from inspection and maintenance (im) station or fail im testing
Bulletin:
RL108213A$
Component:
060000 engine and engine cooling
Summary:
Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
Bulletin:
9002519
Component:
355200 equipment:other:owners/service/other manual
Summary:
82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
Bulletin:
9003413
Component:
181000 vehicle speed control:accelerator pedal
Summary:
Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
Bulletin:
18-033-16
Component:
060000 engine and engine cooling
Summary:
Flash: diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. upon further
Bulletin:
18-059-14
Component:
100000 power train
Summary:
Flash: improved high altitude performance this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. the customer may complain of less then desired engine performance at high altitude
Bulletin:
68105583A
Component:
060000 engine and engine cooling
Summary:
Pentastar oil filter adapter: before replacing this part, please call any one of the following people. engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
Bulletin:
RL305553A
Component:
100000 power train
Summary:
9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. if this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on the
Bulletin:
68234120A
Component:
118000 electrical system: software
Summary:
Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. the radio does not control phone/hands free functionality, it is separate from the radio, t
Bulletin:
68277402A
Component:
185000 vehicle speed control:cruise control
Summary:
Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
Bulletin:
18-046-16
Component:
100000 power train
Summary:
Flash: powertrain diagnostic and system enhancements. this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the customer may describe the following: ยท **poor engine response to accele
Bulletin:
9003687
Component:
150000 seat belts
Summary:
Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003681
Component:
150000 seat belts
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003694
Component:
060000 engine and engine cooling
Summary:
Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
Bulletin:
9003696
Component:
162300 structure:body:door
Summary:
Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
Bulletin:
04726431A$
Component:
200000 wheels
Summary:
Wheel assy - steel when servicing a journey (jc) vehicle with steel wheels (wfu code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel w
Bulletin:
Z5091195A$
Component:
110000 electrical system
Summary:
Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
Bulletin:
68234120A$
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. the radio does not control phone/hands free functionality, it is separate from the radio,
Bulletin:
09-006-16
Component:
060000 engine (pws)
Summary:
2.0l or 2.4l long block replacement this bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. the customer may describe the engine is consuming oil.
Bulletin:
31-001-16
Component:
160000 structure
Summary:
Do not apply corrosion protection on sheet molding compound (smc) plastic panels this bulletin involves discussing smc plastic panels and applying corrosion protection.
Bulletin:
08-018-15
Component:
110000 electrical system
Summary:
Flash: intrusion transceiver module enhancements this bulletin involves updating the intrusion transceiver module (itm) with new software. itm may lose the ability to store trigger history.
Bulletin:
08-024-15
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Flash: service tire pressure system message this bulletin involves updating the tire pressure module (tpm) software and performing a misc-function routine. the customer may notice a message ?service tire pressure system? displayed on the
Bulletin:
08-032-15
Component:
010000 steering
Summary:
Re9 radio software enhancements this bulletin involves updating the radio and navigation software, if required. a customer may experience, one or more of the following conditions: ? navigation screen locks up or display will be blank. ?
Bulletin:
08-033-15
Component:
110000 electrical system
Summary:
Flash: re2 re3 re4 re6 re7 rb4 rb5 rb6 rb4 radio enhancements this bulletin involves updating the radio control head software and navigation if equipped. a customer may experience, one or more of the following conditions: ? improve am/f
Bulletin:
18-014-15
Component:
060000 engine (pws)
Summary:
Flash: 3.6l or 2.4l diagnostic and system improvements this bulletin involves updating the powertrain control module (pcm) software. the customers may experience a malfunction indicator lamp (mil) illumination. upon further investigation
Bulletin:
08-017-15
Component:
118000 electrical system: software
Summary:
No travel link data displayed and other system enhancements this bulletin involves updating the radio?s software if needed.
Bulletin:
08-032-15 REV-A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Re9 radio software enhancements this bulletin involves updating the radio and navigation software, if required. a customer may experience, one or more of the following conditions: ? navigation screen locks up or display will be blank (so
Bulletin:
08-033-15 REV-A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Flash: re2 re3 re4 re6 re7 rb4 rb5 rb6 rb4 radio enhancements this bulletin involves updating the radio control head software and navigation if equipped. a customer may experience, one or more of the following conditions: ? navigation sc

Home | Privacy