2014 TOYOTA PRIUS V Recalls (3)

Campaign:
15V013000 on 01/15/2015
Component:
Air bags
Manufactured:
11/06/2013 - 01/06/2015
Affected:
4,971
Defect:
Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2014-2015 toyota prius v vehicles manufactured november 7, 2013, to january 7, 2015. the occupant classification system (ocs) that activates or deactivates the passenger seat air bag system may be improperly calibrated. as a result, the passenger air bag may not deploy in a vehicle crash. as such, these vehicles fail to comply with federal motor vehicle safety standard (fmvss) no. 208, "occupant crash protection."
Consequence:
If the air bag does not deploy as intended, there is an increased risk of injury in the event of a crash.
Correction:
Toyota will notify owners, and dealers will re-calibrate of the ocs system, free of charge. the recall began february 12, 2015. owners may contact toyota customer service at 1-800-331-4331.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V449000 on 07/14/2015
Component:
Hybrid propulsion system: inverter
Manufactured:
08/21/2011 - 06/29/2014
Affected:
108,624
Defect:
Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2012-2014 prius v vehicles manufactured august 22, 2011, to june 30, 2014. a component within the hybrid inverter assembly may overheat, causing the hybrid system to reduce output power allowing the vehicle to only drive a short distance. in some circumstances, the hybrid system may shut down causing the vehicle to stop while being driven.
Consequence:
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. the hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Correction:
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unti (ecu) and the hybrid control ecu, free of charge. the recall began on july 30, 2015. owners may contact toyota customer service at 1-888-270-9371.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V684000 on 10/04/2018
Component:
Hybrid propulsion system
Manufactured:
08/21/2011 - 06/29/2014
Affected:
807,329
Defect:
Toyota motor engineering & manufacturing (toyota) is recalling certain 2010-2014 toyota prius and 2012-2014 toyota prius v vehicles. excessive voltage in the intelligent power module (ipm) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence:
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Correction:
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ecu) and the hybrid control ecu as necessary, free of charge. interim notification letters were mailed on november 6, 2018. owners will receive a second notice when the remedy becomes available. owners may contact toyota customer service at 1-888-270-9371. toyota's number for this recall is j0v. note: the software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14v-053 or 15v-449.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2014 TOYOTA PRIUS V TSBs (284)

Bulletin:
T-SB-0014-14
Component:
111000 electrical system:battery
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0081-13 R2
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0103-12 R1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0171-13 R2
Component:
111000 electrical system:battery
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0280-14
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0006-13
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0020-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0021-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0022-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0023-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0304-14
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0027-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0083-13
Component:
353600 equipment:air conditioner
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0117-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0119-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0154-13
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0155-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-015613
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0160-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0163-13
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
T-SB-0185-13
Component:
137000 visibility:rear window wiper/washer
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0005-10
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0005-10
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0051-10
Component:
353600 equipment:air conditioner
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0124-11
Component:
190000 tires
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0222-13
Component:
012000 steering:column
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0226-13
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0234-13
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0246-13
Component:
162320 structure:body:door/window:emergency exit
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0250-13
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0256-13A
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0257-13
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0260-13
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0262-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0268-13
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Summary to be provided on a future date.
Bulletin:
T-TT-0278-13
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Summary to be provided on a future date.
Bulletin:
2014 PV
Component:
355200 equipment:other:owners/service/other manual
Summary:
Summary to be provided on a future date.
Bulletin:
GST-14R1D-073120
Component:
221700 seats:front assembly:seat heater/cooler
Summary:
This communication is informing dealer principals, general managers, service managers & parts managers of a special service campaign initiated by gulf states toyota, inc. (gst) to inspect and repair 682 toyota prius v vehicles equipped with
Bulletin:
GST-14R1C-080820
Component:
221700 seats:front assembly:seat heater/cooler
Summary:
This communication is informing vehicle owners of a special service campaign initiated by gulf states toyota, inc. (gst) to inspect and repair 682 toyota prius v vehicles equipped with a non-toyota seat heater which may stop working due to
Bulletin:
T-SB-0061-15 REV
Component:
110000 electrical system
Summary:
Tsb: revision notice: introduction has been updated. any previous printed versions of this bulletin should be discarded. some 2012 model year vehicles equipped with a display audio navigation system and entune' (version less than 2.1.0)
Bulletin:
T-SB-0116-15 REV
Component:
060000 engine (pws)
Summary:
Tsb: revision notice august 11, 2016 rev1: applicability has been updated to include 2016 model year prius v vehicles. any previous printed versions of this bulletin should be discarded. some 2010 ' 2015 model year prius (2zr-fxe equipp
Bulletin:
T-SB-0087-16
Component:
060000 engine (pws)
Summary:
Tsb: some 2014 ' 2016 model year prius v vehicles may exhibit a mil 'on' condition with diagnostic trouble code (dtc) p2610 (ecm/pcm engine off timer performance) present. the engine control module (ecm) logic has been modified to reduce t
Bulletin:
T-TT-0392-16 REV
Component:
110000 electrical system
Summary:
Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
Bulletin:
T-TT-0395-16
Component:
110000 electrical system
Summary:
Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.
Bulletin:
T-SB-0036-16
Component:
100000 hybrid powertrain: inverter
Summary:
Tsb: some 2010 ' 2014 prius and 2012 ' 2014 prius v model vehicles may exhibit a mil 'on' condition with dtcs p0a94, p324e, p0a1a, or p3004, indicating a malfunction has occurred in the hybrid inverter assembly. to help identify the specif
Bulletin:
T-TT-0385-16
Component:
110000 electrical system
Summary:
"tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refe
Bulletin:
T-SB-0119-15
Component:
110000 electrical system
Summary:
Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. this bulletin should be used in conjunction with the repair manual while performing rescue charge. the grx-5100 should be used
Bulletin:
T-TT-0374-15
Component:
350000 equipment
Summary:
"tt: since my 2011, several different update or upgrade usb sst's have been issued for toyota audio and navigation system. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabil
Bulletin:
T-SB-0101-15
Component:
350000 equipment
Summary:
Tsb: toyota models equipped with the display audio navigation system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. the sst is used with all vehicles to deliver the upda
Bulletin:
T-SB-0005-13 REV
Component:
350000 equipment
Summary:
Tsb: obsolete notice november 2, 2015: this bulletin is now obsolete. please see t-sb-0101-15
Bulletin:
T-SB-0006-13 REV
Component:
350000 equipment
Summary:
Tsb: obsolete notice november 5, 2015: this bulletin is now obsolete. please see t-sb-0108-15
Bulletin:
T-SB-0133-14 REV
Component:
350000 equipment
Summary:
Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. the sst is used with all vehicles to deliv
Bulletin:
T-SB-0108-15
Component:
350000 equipment
Summary:
Tsb: toyota models equipped with premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote database. gracenote includes detailed information for songs (eg., genre, artist, song, title, album name, etc.)
Bulletin:
T-SB-0116-15
Component:
060000 engine (pws)
Summary:
Tsb: some 2010 ' 2015 model year prius (2zr-fxe equipped) vehicles and 2012 ' 2015 model year prius phv and prius v (2zr-fxe equipped) vehicles may exhibit a 'runs rough' and/or mil 'on' condition with dtc(s) p030# (misfire) during light ac
Bulletin:
T-SB-0012-13 REV
Component:
060000 engine (pws)
Summary:
"tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bul
Bulletin:
T-TT-0381-16
Component:
350000 equipment
Summary:
Tech tip: some customers may experience difficulty programming homelink.
Bulletin:
T-TT-0360-15
Component:
350000 equipment
Summary:
Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. the customer's iphone is connected to the vehicle via bluetooth. the customer may complain of the f
Bulletin:
T-TT-0344-15 REV
Component:
350000 equipment
Summary:
Tt: iphone text messages do not appear on multimedia dis[play.
Bulletin:
T-TT-0234-13 REV
Component:
350000 equipment
Summary:
Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
Bulletin:
T-TT-0365-15
Component:
111000 electrical system:battery
Summary:
Tt: a vehicle may arrive to the dealer with a mil 'on' condition and p0a80 stored in the memory. some cases have been identified with internal modification done to the hv battery. modified or altered parts are not covered under warranty.
Bulletin:
T-SB-0051-13 REV
Component:
350000 equipment
Summary:
Tsb: august 19, 2015: this bulletin is now obsolete. please see t-sb-0061-15
Bulletin:
T-SB-0044-16
Component:
350000 equipment
Summary:
Tsb: on some vehicles, when rapgard' is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard'
Bulletin:
ZF5_REGION EMAIL
Component:
100000 hybrid powertrain: inverter
Summary:
Region email: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5_REGION LETTE
Component:
100000 hybrid powertrain: inverter
Summary:
Regionletter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5_DEALER EMAIL
Component:
100000 hybrid powertrain: inverter
Summary:
Dealer email: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5_DEALER LETTE
Component:
100000 hybrid powertrain: inverter
Summary:
Dealer letter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5_T-SB-0036-16
Component:
100000 hybrid powertrain: inverter
Summary:
Tsb: some 2010 ' 2014 prius and 2012 ' 2014 prius v model vehicles may exhibit a mil 'on' condition with dtcs p0a94, p324e, p0a1a, or p3004, indicating a malfunction has occurred in the hybrid inverter assembly. to help identify the specifi
Bulletin:
ZF5_WARRANTY POL
Component:
100000 hybrid powertrain: inverter
Summary:
Warranty policy bulletin (pol16-02): toyota has received some reports indicating the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by the hybrid system diagno
Bulletin:
ZF5_DEALER DAILY
Component:
100000 hybrid powertrain: inverter
Summary:
Dealer daily: warranty enhancement program zf5 dealer letter now available on tis.
Bulletin:
T-TT-0374-15 REV
Component:
350000 equipment
Summary:
"tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applica
Bulletin:
T-SB-0150-14
Component:
353000 equipment:electrical
Summary:
Tsb: the purpose of this general information service bulletin is to announce sub-component diagnosis and replacement is now available for the hybrid transaxle assembly equipped on 2007 - 2011 model year camry hv, 2006 - 2015 model year high
Bulletin:
T-SB-007-13 Rev2
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Tsb: september 30, 2014: this bulletin is now obsolete. please see t-sb-0133-14.
Bulletin:
T-SB-0006-11 Rev
Component:
100000 power train
Summary:
Tsb: world standard (ws) automatic transmission fluid (atf) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. here are some important tips when working with atf-ws in toyota vehicles r
Bulletin:
T-TT-0307-14
Component:
118000 electrical system: software
Summary:
Tech tip: customer complains of carious bluetooth connectivity concerns after upgrading to ios 8.0 and later. conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
Bulletin:
T-TT-0309-14
Component:
118000 electrical system: software
Summary:
Tech tip: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previ
Bulletin:
T-SB-0006-13 Rev
Component:
118000 electrical system: software
Summary:
Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote database. gracenote includes detailed information for songs (e.g., genre, artist, song title, album name, e
Bulletin:
T-SB-0133-14
Component:
118000 electrical system: software
Summary:
Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote®, and system software. the sst is used with all vehicles to deli
Bulletin:
T-TT-0185-12
Component:
110000 high voltage battery
Summary:
Tech tip: some prius phv customers may notice a change in the displayed ev distance or have a concern about the hv battery performance based on this value.
Bulletin:
T-TT-0234-13
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Tech tip: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems.
Bulletin:
T-TT-0304-14
Component:
220000 seats
Summary:
Tech tip: in some areas such as new york, taxi companies are required to install vinyl covers on or around the rear seat. when installing the vinyl cover near the rear seat, the hv battery cooling system air inlet screen could be covered by
Bulletin:
T-SB-0043-14 Rev
Component:
353000 equipment:electrical
Summary:
Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased. follow the procedures in this bulletin to
Bulletin:
T-SB-0092-14
Component:
100000 hybrid powertrain
Summary:
Tsb: the purpose of this general information service bulletin is to inform the market that sub-component diagnosis and replacement is now available for the hybrid inverter with converter assembly equipped on 2010 - 2015 model year prius and
Bulletin:
T-TT-0344-15
Component:
118000 electrical system: software
Summary:
Tt: iphone text messages do not appear on multimedia display.
Bulletin:
T-TT-0345-15
Component:
100000 hybrid powertrain
Summary:
Tt: some prius phv customers may have notice a change in the displayed ev distance or have a concern about the hv battery performace based on this value.
Bulletin:
T-TT-0346-15
Component:
110000 electrical system
Summary:
Tt: customer may complain about inoperative or difficult to operate charge cable assembly.
Bulletin:
T-SB-0083-13 Rev
Component:
353600 equipment:air conditioner
Summary:
Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. refer to the applicable repair manual for vehicle specific repair procedures and parts.
Bulletin:
T-SB-0025-15
Component:
110000 electrical system
Summary:
Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
Bulletin:
T-SB-0028-15
Component:
117000 digital instrument panel
Summary:
Tsb: some 2012 - 2014 model year prius v vehicles may exhibit a condition in which a lens in the combination meter develops a hazy or foggy appearance. follow the repair procedure in this bulletin to address this condition.
Bulletin:
T-SB-0142-13 Rev
Component:
353600 equipment:air conditioner
Summary:
Tsb: some 2004 - 2015 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. although there is no way to eliminate these odors, follow the general procedure in this bullet
Bulletin:
T-SB-0101-11 Rev
Component:
110000 electrical system
Summary:
Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. many lubricants, cleaners, and automotive chemicals contain silicone or othe
Bulletin:
T-TT-0262-13 Rev
Component:
060000 engine and engine cooling
Summary:
Tt: starting with 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. there are multiple benefits of this oil. due to the them improved performance and durability of 0w-20 synthetic oil, to
Bulletin:
T-TT-0234-13 Rev
Component:
353000 equipment:electrical
Summary:
Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
Bulletin:
T-TT-0337-15
Component:
118000 electrical system: software
Summary:
Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
Bulletin:
T-SB-0040-08
Component:
162000 structure:body
Summary:
Tsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard. t
Bulletin:
TT-0307-14 Rev2
Component:
118000 electrical system: software
Summary:
Tt: some customers may encounter various bluetooth connectivity concerns after upgrading to ios 8.0 and later. conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
Bulletin:
T-TT-0268-13 Rev
Component:
118000 electrical system: software
Summary:
Tt: some customers may encounter bluetooth® connectivity concerns such as: * difficulty to pair the phone. * intermittent bluetooth® failure to connect to the vehicle when first turning on the vehicle. * various bluetooth® audio function
Bulletin:
T-TT-307-14 Rev1
Component:
118000 electrical system: software
Summary:
Tt: customers complain of various bluetooth connectivity concerns after upgrading to ios 8.0 and later. conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed throug
Bulletin:
T-TT-0267-13 Rev
Component:
353000 equipment:electrical
Summary:
Tt: some vehicles equipped with display audio may exhibit a condition where the touch screen is inoperative.
Bulletin:
T-SB-0108-15 Rev
Component:
118000 electrical system: software
Summary:
Tsb: revision notice: required tools and equipment has been updated to include a new usb drive map update. any previous printed versions of this bulleting should be discarded. toyota models equipped with the premium hdd navigation (avn/a
Bulletin:
T-SB-0092-14
Component:
100000 hybrid powertrain
Summary:
Tsb: the purpose of this general information service bulletin is to inform the market that sub-component diagnosis and replacement is now available for the hybrid inverter with converter assembly equipped on 2010 - 2015 model year prius and
Bulletin:
T-TT-0344-15
Component:
353000 equipment:electrical
Summary:
Tt: iphone text messages do not appear on multimedia display.
Bulletin:
T-TT-0345-15
Component:
100000 hybrid powertrain
Summary:
Tt: some prius phv customers may have notice a change in the displayed ev distance or have a concern about the hv battery performace based on this value.
Bulletin:
T-TT-0346-15
Component:
353000 equipment:electrical
Summary:
Tt: customer may complain about inoperative or difficult to operate charge cable assembly.
Bulletin:
T-TT-307-14 Rev1
Component:
353000 equipment:electrical
Summary:
Tt: customers complain of various bluetooth connectivity concerns after upgrading to ios 8.0 and later. conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed throug
Bulletin:
T-TT-0267-13 Rev
Component:
353000 equipment:electrical
Summary:
Tt: some vehicles equipped with display audio may exhibit a condition where the touch screen is inoperative.
Bulletin:
T-SB-0040-08
Component:
162000 structure:body
Summary:
Tsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard. t
Bulletin:
TT-0307-14 Rev2
Component:
353000 equipment:electrical
Summary:
Tt: some customers may encounter various bluetooth connectivity concerns after upgrading to ios 8.0 and later. conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
Bulletin:
T-TT-0268-13 Rev
Component:
353000 equipment:electrical
Summary:
Tt: some customers may encounter bluetooth® connectivity concerns such as: * difficulty to pair the phone. * intermittent bluetooth® failure to connect to the vehicle when first turning on the vehicle. * various bluetooth® audio function
Bulletin:
T-SB-0142-13 Rev
Component:
353600 equipment:air conditioner
Summary:
Tsb: some 2004 - 2015 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. although there is no way to eliminate these odors, follow the general procedure in this bullet
Bulletin:
T-SB-0101-11 Rev
Component:
110000 electrical system
Summary:
Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. many lubricants, cleaners, and automotive chemicals contain silicone or othe
Bulletin:
T-TT-0262-13 Rev
Component:
060000 engine and engine cooling
Summary:
Tt: starting with 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. there are multiple benefits of this oil. due to the them improved performance and durability of 0w-20 synthetic oil, to
Bulletin:
T-TT-0234-13 Rev
Component:
353000 equipment:electrical
Summary:
Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
Bulletin:
T-TT-0337-15
Component:
118000 electrical system: software
Summary:
Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
Bulletin:
T-SB-0043-14 Rev
Component:
353000 equipment:electrical
Summary:
Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased. follow the procedures in this bulletin to
Bulletin:
T-SB-0051-13 Rev
Component:
118000 electrical system: software
Summary:
Tsb: august 19, 2015: this bulletin is now obsolete. please see t-sb-0061-15
Bulletin:
T-SB-0087-16
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Tsb: some 2014 - 2016 model year prius v vehicles may exhibit a mil "on" condition with diagnostic trouble code (dtc) p2610 (ecm/pcm engine off timer performance) present. the engine control module (ecm) logic has been modified to reduce t
Bulletin:
T-SB-0101-15
Component:
118000 electrical system: software
Summary:
Tsb: toyota models equipped with the display audio navigation system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. the sst is used with all vehicles to deliver the upda
Bulletin:
T-SB-0005-13 Rev
Component:
118000 electrical system: software
Summary:
Tsb: obsolete notice november 2, 2015: this bulletin is now obsolete. please see t-sb-0101-15
Bulletin:
T-SB-0006-13 Rev
Component:
118000 electrical system: software
Summary:
Tsb: obsolete notice november 5, 2015: this bulletin is now obsolete. please see t-sb-0108-15
Bulletin:
T-SB-0133-14 Rev
Component:
118000 electrical system: software
Summary:
Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. the sst is used with all vehicles to deliv
Bulletin:
T-SB-0108-15
Component:
118000 electrical system: software
Summary:
Tsb: toyota models equipped with premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote database. gracenote includes detailed information for songs (eg., genre, artist, song, title, album name, etc.)
Bulletin:
T-SB-0116-15
Component:
060000 engine and engine cooling
Summary:
Tsb: some 2010 - 2015 model year prius (2zr-fxe equipped) vehicles and 2012 - 2015 model year prius phv and prius v (2zr-fxe equipped) vehicles may exhibit a "runs rough" and/or mil "on" condition with dtc(s) p030# (misfire) during light ac
Bulletin:
T-TT-0309-14 Rev
Component:
353000 equipment:electrical
Summary:
Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous te
Bulletin:
T-SB-0083-13 Rev
Component:
353600 equipment:air conditioner
Summary:
Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. refer to the applicable repair manual for vehicle specific repair procedures and parts.
Bulletin:
T-SB-0025-15
Component:
110000 electrical system
Summary:
Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
Bulletin:
T-SB-0028-15
Component:
117000 digital instrument panel
Summary:
Tsb: some 2012 - 2014 model year prius v vehicles may exhibit a condition in which a lens in the combination meter develops a hazy or foggy appearance. follow the repair procedure in this bulletin to address this condition.
Bulletin:
T-SB-0061-15 Rev
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Tsb: revision notice: introduction has been updated. any previous printed versions of this bulletin should be discarded. some 2012 model year vehicles equipped with a display audio navigation system and entune (version less than 2.1.0)
Bulletin:
T-SB-0116-15 Rev
Component:
060000 engine and engine cooling
Summary:
Tsb: revision notice august 11, 2016 rev1: applicability has been updated to include 2016 model year prius v vehicles. any previous printed versions of this bulletin should be discarded. some 2010 - 2015 model year prius (2zr-fxe equipp
Bulletin:
T-SB-0101-15 Rev
Component:
118000 electrical system: software
Summary:
Tsb: revision notice august 23, 2016 rev1: applicability has been updated to include 2015 model year prius and prius phv vehicles. any previous printed versions of this bulletin should be discarded. toyota models equipped with the displ
Bulletin:
T-TT-0414-16
Component:
353000 equipment:electrical
Summary:
Tt: some customers may encounter bluetooth® connectivity concerns such as: *difficulty to pair the phone. *intermittent bluetooth® failure to connect to the vehicle when first turning on the vehicle. *various bluetooth® audio functions a
Bulletin:
T-SB-0304-17
Component:
162300 structure:body:door
Summary:
Tsb: vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) may be available from toyota, provided the request meets one of the criteria lis
Bulletin:
T-SB-0134-16_Rev
Component:
355200 equipment:other:owners/service/other manual
Summary:
Tsb: revision notice october 30, 2017 rev1: * applicability has been updated to include 2018 model year vehicles. supersession notice the information contained in this bulletin supersedes sb no. t-sb-0012-13. flash reprogramming allows the
Bulletin:
T-SB-0162-13_Rev
Component:
100000 hybrid powertrain
Summary:
Tsb: revision notice january 05, 2018 rev1: ? applicability has been updated to include 2012 ? 2017 camry hv and prius c, 2015 ? 2017 prius v, 2006 ? 2017 highlander hv, 2010 ? 2016 prius, and 2016 ? 2017 rav4 hv model year vehicles. ? th
Bulletin:
T-SB-0187-12_Rev
Component:
190000 tires
Summary:
Tsb: revision notice february 12, 2018 rev2: ? applicability has been updated to include 2015 ? 2018 model year vehicles. january 23, 2014 rev1: ? applicability has been updated to include 2013 ? 2014 model year vehicles. any previous print
Bulletin:
T-SB-0304-17_Rev
Component:
350000 equipment
Summary:
Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, and t-sb-0144-08. service bulletin nos. pg021-88, pg015-89
Bulletin:
T-SB-0009-18
Component:
350000 equipment
Summary:
Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. as an additional resource, if the vehicle is equipped with factory leather seats, the ve
Bulletin:
T-SB-0187-12_Rev
Component:
190000 tires
Summary:
Tsb: revision notice february 12, 2018 rev2: ? applicability has been updated to include 2015 ? 2018 model year vehicles. january 23, 2014 rev1: ? applicability has been updated to include 2013 ? 2014 model year vehicles. any previous print
Bulletin:
T-TT-0365-15 Rev
Component:
111000 electrical system:battery
Summary:
Tt: a vehicle may arrive to the dealer with a mil ?on? condition and p0a80 or p1ac000 stored in the memory. some cases have been identified with internal modification done to the hv battery. modified or altered parts are not covered under
Bulletin:
T-TT-0435-17
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory.
Bulletin:
T-SB-0171-13 Rev
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Some 2012 ? 2014 model year prius v vehicles may exhibit a mil ?on? condition with diagnostic trouble code (dtc) p0a80 or p0a7f stored due to dust or debris build-up in the hv battery cooling fan. use the following repair procedure to impro
Bulletin:
T-SB-0171-13 Rev
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Some 2012 ? 2014 model year prius v vehicles may exhibit a mil ?on? condition with diagnostic trouble code (dtc) p0a80 or p0a7f stored due to dust or debris build-up in the hv battery cooling fan. use the following repair procedure to impro
Bulletin:
T-SB-0033-14
Component:
062300 engine and engine cooling:cooling system:hose
Summary:
Some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. an insect repellent drain hose tip (arinix® tip) is now available to help minimize future o
Bulletin:
T-SB-0044-16_Rev
Component:
162000 structure:body
Summary:
Tsb: revision notice march 07, 2017 rev1: ? applicability has been updated to include 2017 model year toyota vehicles. on some vehicles, when rapgard? is removed the paint may have a stained appearance. these stains appear to be under the c
Bulletin:
T-SB-0033-14_Rev
Component:
353600 equipment:air conditioner
Summary:
Tsb: revision notice march 08, 2017 rev1: ? applicability has been updated to include 2015 - 2017 model year toyota vehicles. ? the parts information section has been updated. some vehicles in particular geographic areas may exhibit a c
Bulletin:
T-TT-0432-17_Rev
Component:
062000 engine and engine cooling:cooling system
Summary:
Tt: rev2 some customers may complain about a hybrid vehicle battery cooling system warning message. this warning message may appear when the hv battery cooling system loses efficiency due to debris on the filter and or some object obstruc
Bulletin:
T-SB-0005-13 Rev
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Toyota models equipped with the display audio navigation system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. the sst is used with all vehicles to deliver the update,
Bulletin:
T-SB-0014-14
Component:
350000 equipment
Summary:
Some 2012 ? 2014 model year prius phv vehicles may exhibit difficulty inserting or removing the ev charge cable. this phenomenon may be due to friction caused by contaminants attached to the ev charge connector seal inside the ev charge cab
Bulletin:
T-TT-0262-13
Component:
060000 engine (pws)
Summary:
Starting with the 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. there are multiple benefits of this oil. due to the improved performance and durability of 0w-20 synthetic oil, toyot
Bulletin:
T-TT-0234-13
Component:
350000 equipment
Summary:
Since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
Bulletin:
T-TT-0268-13
Component:
350000 equipment
Summary:
Customer complains of bluetooth connectivity concerns such as: difficulty to pair phone, intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. these concerns can be caused by changes made on the custom
Bulletin:
T-SB-0187-12 Rev
Component:
190000 tires
Summary:
Toyota vehicles are equipped with either conventional or run-flat tires. sometimes punctures may occur as a result of contact with road debris or other hazards. if a puncture occurs, it may be possible to repair the tire and return it to se
Bulletin:
T-SB-0051-13 Rev
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Some 2012 model year vehicles equipped with a display audio navigation system and entune? (version less than 2.1.0) may exhibit one or more of the following conditions:
Bulletin:
T-SB-0081-13 Rev
Component:
030000 service brakes, hydraulic
Summary:
Some 2012 ? 2014 model year prius v vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. new rear brake caliper assemblies that include anti-squeal shims, brake pads, and pad sup
Bulletin:
T-TT-0280-14
Component:
110000 electrical system
Summary:
During pre-delivery service (pds), it is standard procedure (as outlined in the pds check sheets) to verify that the safety connect system is in ?shelled mode? with a green led illuminated prior to delivering the vehicle. occasionally setti
Bulletin:
T-TT-0213-13
Component:
140000 air bags
Summary:
Toyota vehicles are equipped with supplemental restraint systems (srs), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. if a customer expresses any concerns that the
Bulletin:
T-SB-0023-13 Rev
Component:
356000 equipment adaptive
Summary:
2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. in addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. fo
Bulletin:
T-SB-0141-13
Component:
050000 parking brake
Summary:
A new special service tool (sst 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. this bulletin references the correct method for installing the b
Bulletin:
T-SB-0142-13
Component:
353600 equipment:air conditioner
Summary:
Some 2004 ? 2014 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. although there is no way to eliminate these odors, follow the general procedure in this bulletin to
Bulletin:
T-SB-0185-13
Component:
130000 visibility
Summary:
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
Bulletin:
TS-BO030-01 Obso
Component:
130000 visibility/wiper (pws)
Summary:
This bulletin is now obsolete. please see t-sb-0185-13.
Bulletin:
T-TT-0278-13
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
The customer is unable to delete their call history or contacts from the denso gen7 navigation system. the ?delete? soft button on the multi-information display is greyed out and not selectable.
Bulletin:
T-TT-0124-11
Component:
190000 tires
Summary:
Please refer to the following recommendations for the best practices for vehicle tire rotations.
Bulletin:
T-SB-0122-11 Rev
Component:
140000 air bags
Summary:
Beginning in 1998, toyota introduced side airbags as optional equipment. toyota does not recommend replacement of original seat covers with non-toyota leather or other seat cover materials on vehicles due to the following: seat covers not
Bulletin:
T-SB-0051-13 Rev
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Applicability has been updated to include 2014 model year avalon, avalon hv, camry, camry hv, prius, prius c, prius phv, prius v, venza vehicles. vehicle equipped with a display audio navigation system and entune (version less than 2.1.0)
Bulletin:
T-SB-0163-13
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Use the following procedures to check and/or update the software version of entune/navigation for non-hdd type units.
Bulletin:
T-SB-0171-13
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Some 2012 ? 2014 model year prius v vehicles may exhibit a mil ?on? condition with diagnostic trouble code (dtc) p0a80 or p0a7f stored due to dust or debris build-up in the hv battery cooling fan. use the following repair procedure to impro
Bulletin:
T-SB-0006-13 Rev
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Toyota models equipped with the premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote® database. gracenote® includes detailed information for songs (i.e., genre, artist, song title, album name, etc.
Bulletin:
T-SB-0007-13 Rev
Component:
118000 electrical system: software
Summary:
This bulletin is now obsolete. please see t-sb-0133-14
Bulletin:
T-SB-0154-13
Component:
350000 equipment
Summary:
The front spoiler under cover and rear side spoiler are located in the luggage compartment at the assembly plant to avoid damage in transit. install the front spoiler under cover and rear side spoiler on the vehicle during pre-delivery serv
Bulletin:
T-SB-0155-13
Component:
350000 equipment
Summary:
To ensure the off-board charging functions and charging system are operating properly, inspect the charging functions during pre-delivery service (pds) following the procedures in this bulletin.
Bulletin:
T-SB-0156-13
Component:
350000 equipment
Summary:
The rear wheel extension pads are located in the luggage compartment at the assembly plant to avoid damage in transit. install the rear wheel extension pads on the vehicle during pre-delivery service (pds) using the following procedure.
Bulletin:
T-SB-0159-13
Component:
350000 equipment
Summary:
2014 pre-delivery service check sheet
Bulletin:
T-SB-0160-13
Component:
350000 equipment
Summary:
Customer retention and proper maintenance of vehicles has been a major focus for toyota. to help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a
Bulletin:
T-SB-0162-13
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
For vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv battery
Bulletin:
T-TT-0260-13
Component:
353000 equipment:electrical
Summary:
Customer?s experiencing this condition can use a 3rd party podcast application on their iphone (such as pocket casts or instances) instead of the native apple podcast application.
Bulletin:
T-TT-0262-13
Component:
060000 engine (pws)
Summary:
Due to the improved performance and durability of 0w-20 synthetic oil, toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil. with this change, the following should be noted
Bulletin:
T-TT-0267-13
Component:
353000 equipment:electrical
Summary:
Some vehicles equipped with display audio may exhibit a condition where the touch screen is inoperative.
Bulletin:
T-TT-0268-13
Component:
110000 electrical system
Summary:
These concerns can be caused by changes made on the customer?s phone. make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone d
Bulletin:
T-TT-0269-13
Component:
132000 visibility:glass, side/rear
Summary:
The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
Bulletin:
T-TT-0051-10
Component:
062000 engine and engine cooling:cooling system
Summary:
If a customer states there is an unpleasant odor in the vehicle from the hvac system, there are various factors that may be involved.
Bulletin:
T-TT-0051-10 Rev
Component:
353600 equipment:air conditioner
Summary:
If a customer states there is an unpleasant odor in the vehicle from the hvac system, there are various factors that may be involved.
Bulletin:
T-TT-0250-13 Rev
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with xm satellite radio inc. after entering into a contract, registration of an 8-digit xm radio id is required. this 8
Bulletin:
T-TT-0256-13
Component:
350000 equipment
Summary:
Customers using iphone 4, 4s, 5, 5s, or 5c running ios 7.0 or later now have the ability to make facetime audio calls (no video). when a customer is paired by bluetooth hands free and they make a facetime audio call the vehicle radio will t
Bulletin:
T-TT-0257-13
Component:
350000 equipment
Summary:
Itunes radio is a new feature for iphone 4, 4s, 5, 5s, and 5c running ios 7 or later. this feature does work with the in-vehicle audio system either via bluetooth or by usb cable. details on how to access this feature are described below.
Bulletin:
T-SB-0117-13
Component:
010000 steering
Summary:
The advanced parking guidance system (or park assist) assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle and controlling the steering wheel with the vehicle in reverse. removing the
Bulletin:
T-SB-0118-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
2014 pre-delivery service check sheet
Bulletin:
T-SB-0119-13
Component:
355100 equipment:other:labels
Summary:
Customer retention and proper maintenance of vehicles has been a major focus for toyota. to help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a
Bulletin:
T-SB-0020-13 Rev
Component:
353100 equipment:electrical:anti-theft devices
Summary:
Some 2014 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. to ensure the system is operating properly, the smart key functions (smart entry an
Bulletin:
T-SB-0083-13
Component:
353600 equipment:air conditioner
Summary:
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. refer to the applicable repair manual for vehicle specific repair procedures and parts.
Bulletin:
T-TT-0246-13
Component:
130000 visibility
Summary:
Tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
Bulletin:
T-SB-0020-13 Rev
Component:
353100 equipment:electrical:anti-theft devices
Summary:
Some 2014 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. to ensure the system is operating properly, the smart key functions (smart entry an
Bulletin:
T-SB-0054-13
Component:
350000 equipment
Summary:
California (ca), federal (fed), and 50 state certified emission control underhood labels (emission labels) may be obtained through your dealership?s parts department utilizing standard replacement parts ordering procedures. follow the guide
Bulletin:
T-PG006-00 Obsol
Component:
355100 equipment:other:labels
Summary:
This bulletin is now obsolete. please see t-sb-0054-13.
Bulletin:
T-TT-0234-13
Component:
350000 equipment
Summary:
Since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
Bulletin:
T-TT-0118-11 Rev
Component:
111000 electrical system:battery
Summary:
Technicians should confirm the following key points to minimize the potential for future mil "on" concerns after hv battery replacement.
Bulletin:
T-SB-0218-17_Rev
Component:
140000 air bags
Summary:
Tsb: revision notice july 20, 2017 rev1: applicability has been updated to exclude 2007 ? 2017 model year avanza vehicles. some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
Bulletin:
T-TT-0453-17
Component:
353000 equipment:electrical
Summary:
Tt: an error message is received when performing dcm activation initiated by techstream. this is a known condition and will be remedied in the near future. please discontinue dcm activations utilizing techstream until further notice.
Bulletin:
T-SB-0160-14 Rev
Component:
110000 electrical system
Summary:
Tsb: some 2014 model year applicable vehicles equipped with entune? audio (version 010169) / entune? audio plus (version 010171) entune? premium audio (version 01085) may exhibit one or more of the following conditions: bluetooth® someti
Bulletin:
T-SB-0163-13 Rev
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Tsb: use the following procedures to check and/or update the software version of entune/navigation for non-hdd type units.
Bulletin:
T-TT-0293-14 Rev
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. the first year of service is provided in the vehicle purchase price. once the subscription has lapsed the dcm will be in an inactive state
Bulletin:
T-TT-0234-13 Rev
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
Bulletin:
T-TT-0234-13 Rev
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
Bulletin:
T-SB-0014-15
Component:
353000 equipment:electrical
Summary:
Tsb: toyota has developed a special antenna test kit to aid in the diagnosis of vehicles with very poor, inoperative, or no am/fm, xm satellite, and/or gps/dcm reception. follow the procedures in this bulletin to address these conditions.
Bulletin:
T-SB-0133-14 Rev
Component:
350000 equipment
Summary:
Tsb: revision notice: the parts information section, and the required tools & equipment section has been updated. toyota models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive t
Bulletin:
T-TT-0365-15
Component:
350000 equipment
Summary:
Tt: a vehicle may arrive to the dealer with a mil ?on? condition and p0a80 stored in the memory. some cases have been identified with internal modification done to the hv battery. modified or altered parts are not covered under warranty.
Bulletin:
T-TT-0309-14 Rev
Component:
110000 electrical system
Summary:
Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous t
Bulletin:
T-TT-0453-17-Rev
Component:
350000 equipment
Summary:
Tt: previously, an error message was received when performing dcm activation initiated by techstream. this condition has been remedied, and dcm activation utilizing techstream can now be resumed.
Bulletin:
T-TT-0367-15_Rev
Component:
121000 exterior lighting:headlights
Summary:
Tt: some vehicles with aftermarket headlamps (non oem) are being repaired/replaced under warranty with oem equipment.
Bulletin:
T-SB-0108-15_Rev
Component:
350000 equipment
Summary:
Tsb: revision notice october 11, 2017 rev2: ? the required tools & equipment section has been updated to include a new usb drive map update. supersession notice the information contained in this bulletin supersedes sb no. t-sb-0006-13. toyo
Bulletin:
T-SB-0294-17
Component:
350000 equipment
Summary:
Tsb: supersession notice the information contained in this bulletin supersedes sb no. t-sb-0133-14. ? the parts information, required tools & equipment, and on-vehicle navigation update sections have been updated. toyota models equipped wit
Bulletin:
T-SB-0043-14
Component:
353100 equipment:electrical:anti-theft devices
Summary:
Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased.
Bulletin:
T-SB-0043-14 Rev
Component:
353100 equipment:electrical:anti-theft devices
Summary:
Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased.
Bulletin:
T-TT-0180-12 Rev
Component:
350000 equipment
Summary:
Tech tip: when replacing the hard disk drive (hdd) or navigation unit (navi unit) follow the instructions below:
Bulletin:
T-TT-0262-13 Rev
Component:
060000 engine (pws)
Summary:
Tech tip: starting with the 2010 model year, toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil. there are multiple benefits of this oil including: reduced friction and wear on engine surfaces, improved fuel
Bulletin:
T-TT-0246-13 Rev
Component:
110000 electrical system
Summary:
Tech tip: tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
Bulletin:
T-SB-0012-13 Rev
Component:
118000 electrical system: software
Summary:
Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bullet
Bulletin:
T-TT-0010-10 Rev
Component:
060000 engine (pws)
Summary:
Tech tip: low battery voltage can contribute to a mil "on" condition for p0335 (crankshaft position
Bulletin:
T-TT-0293-14
Component:
118000 electrical system: software
Summary:
Tech tip: safety connect is a vehicle option which requires a subscription fee for the system to be
Bulletin:
T-SB-0147-16
Component:
100000 power train
Summary:
Tsb: some 2013 ? 2015 prius phv, prius and 2013 ? 2016 prius v vehicles may exhibit a vibration due to rough idle and/or tapping noise from the hv transaxle at cold start. the check engine light may also illuminate with (dtc) p0300, p0301,
Bulletin:
T-TT-0424-16
Component:
203000 wheels:lugs/nuts/bolts
Summary:
Tt: front brake vibration key points: * issue can occur at any time if improper torque is applied on lug nuts * over time, even one lug nut over or under torqued, can cause a vibration issue * when lug nuts are over torqued, this causes
Bulletin:
T-SB-0142-13 Rev
Component:
353600 equipment:air conditioner
Summary:
Tsb: revision notice november 10, 2016 rev2: ? applicability has been updated to include 2016 ? 2017 model year toyota vehicles. ? parts information section has been updated. some 2004 ? 2017 model year toyota vehicles may exhibit odor
Bulletin:
T-SB-0168-16
Component:
060000 engine and engine cooling
Summary:
Tsb: some 2010 ? 2014 model year prius, prius v, and prius phv vehicles equipped with 2zr-fxe engines may exhibit engine oil consumption. the piston and ring assembly has been redesigned to minimize oil consumption. use the inspection pro
Bulletin:
T-SB-0169-16
Component:
060000 engine and engine cooling
Summary:
Tsb: note service bulletin no. t-sb-0168-16 ?2zr-fxe engine oil consumption inspection procedure? must be performed before continuing with the procedure in this bulletin. some 2010 ? 2014 model year prius phv, prius v, and prius vehicles
Bulletin:
T-SB-0012-13 Rev
Component:
118000 electrical system: software
Summary:
Tsb: obsolete notice: september 14, 2016: this bulletin is now obsolete. please see t-sb-0134-16.
Bulletin:
T-SB-0133-14_Obs
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Tsb: obsolete notice november 16, 2017: this bulletin is now obsolete. please see t-sb-0294-17.
Bulletin:
T-SB-0229-12_Rev
Component:
110000 electrical system
Summary:
Tsb: revision notice november 22, 2017 rev1: ? applicability has been updated to include 2014 ? 2018 model year vehicles. any previous printed versions of this bulletin should be discarded. in the event that a toyota vehicle becomes submerg
Bulletin:
T-TT-0375-15_Rev
Component:
350000 equipment
Summary:
Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
Bulletin:
T-SB-0017-14
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. seasonal temperature change can dramatically alter tire pressure, whi
Bulletin:
T-SB-0103-12 Rev
Component:
063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Summary:
Some 2010 ? 2015 model year prius, 2012 ? 2015 prius phv, and 2012 ? 2016 prius v vehicles equipped with a 2zr-fxe engine may exhibit a mil ?on? condition with diagnostic trouble codes (dtcs) p2111 (throttle actuator control system) and p0a
Bulletin:
T-TT-0005-10
Component:
060000 engine (pws)
Summary:
Starting with 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. there a re man benefits of this oil.
Bulletin:
T-SB-0020-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some 2014 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. to ensure the system is operating properly, the smart key functions (smart entry an
Bulletin:
T-SB-0021-13
Component:
355200 equipment:other:owners/service/other manual
Summary:
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage condition
Bulletin:
T-SB-0022-13
Component:
200000 wheels
Summary:
During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain
Bulletin:
T-SB-0023-13
Component:
350000 equipment
Summary:
2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. in addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. fo
Bulletin:
T-SB-0027-13
Component:
353000 equipment:electrical
Summary:
If the prius vehicle is put into storage, the state of charge (soc) of its hv battery and auxiliary battery will gradually decrease. to prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
Bulletin:
T-TT-0222-13
Component:
011000 steering:wheel and handle bar
Summary:
The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side.
Bulletin:
T-TT-0226-13
Component:
110000 electrical system
Summary:
The customer is having difficulty changing the multi-display screen from day mode. if the multi-display screen is set to day mode when the headlights are on, the setting we be memorized when the engine is turned off.
Bulletin:
T-SB-0012-13
Component:
118000 electrical system: software
Summary:
Flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bulletin de
Bulletin:
T-TT-0213-13
Component:
140000 air bags
Summary:
Toyota vehicles are equipped with srs, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. if a customer expresses any concerns that the srs airbags or pretensioner devi
Bulletin:
T-TT-0118-11 Rev
Component:
111000 electrical system:battery
Summary:
Technicians should confirm the following key points to minimize the potential for future mil "on" concerns after hv battery replacement.
Bulletin:
TSB-0012-13 Rev2
Component:
060000 engine (pws)
Summary:
Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bull
Bulletin:
T-TT-0381-16
Component:
118000 electrical system: software
Summary:
Tech tip: some customers may experience difficulty programming homelink.
Bulletin:
T-TT-0360-15
Component:
110000 electrical system
Summary:
Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. the customer's iphone is connected to the vehicle via bluetooth. the customer may complain of the f
Bulletin:
TTT-0344-15 Rev1
Component:
110000 electrical system
Summary:
Tt: iphone text messages do not appear on multimedia dis[play.
Bulletin:
TTT-0234-13 Rev6
Component:
353000 equipment:electrical
Summary:
Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
Bulletin:
T-TT-0365-15
Component:
111000 electrical system:battery
Summary:
Tt: a vehicle may arrive to the dealer with a mil ?on? condition and p0a80 stored in the memory. some cases have been identified with internal modification done to the hv battery. modified or altered parts are not covered under warranty.
Bulletin:
TTT-0337-15 Rev1
Component:
118000 electrical system: software
Summary:
Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
Bulletin:
T-TT-0385-16
Component:
118000 electrical system: software
Summary:
Tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refer
Bulletin:
TTT-0268-13 Rev3
Component:
110000 electrical system
Summary:
Tt: some customers may encounter bluetooth connectivity concerns such as: ? difficulty pairing the phone. ? intermittent bluetooth failure to connect when first turning on the vehicle. ? various bluetooth audio functions are no lon
Bulletin:
T-TT-0374-15
Component:
118000 electrical system: software
Summary:
Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicab
Bulletin:
T-TT-0403-16
Component:
350000 equipment
Summary:
Tt: some prius phv customers may notice a change in the displayed ev distance or have a concern about the hv battery performance based on this value.
Bulletin:
T-SB-0071-16
Component:
110000 electrical system
Summary:
Tsb: some 2014 ? 2015 prius and prius phv vehicles may exhibit a mil ?on? condition with diagnostic trouble code (dtc) p2610, indicating an ecm/pcm engine off timer performance condition. the engine control module (ecm) logic has been modi
Bulletin:
T-TT-0391-16
Component:
350000 equipment
Summary:
Tt: when replacing the hard disk drive (hdd) or navigation unit (navi unit) follow the instructions below.
Bulletin:
T-TT-0392-16
Component:
353000 equipment:electrical
Summary:
Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
Bulletin:
T-SB-0160-14 Rev
Component:
110000 electrical system
Summary:
Tsb: some 2014 model year applicable vehicles equipped with entune? audio (version 010169) / entune? audio plus (version 010171) entune? premium audio (version 01085) may exhibit one or more of the following conditions: bluetooth® someti
Bulletin:
T-SB-0163-13 Rev
Component:
118000 electrical system: software
Summary:
Tsb: use the following procedures to check and/or update the software version of entune/navigation for non-hdd type units.
Bulletin:
T-TT-0293-14 Rev
Component:
110000 electrical system
Summary:
Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. the first year of service is provided in the vehicle purchase price. once the subscription has lapsed the dcm will be in an inactive state
Bulletin:
T-TT-0234-13 Rev
Component:
353600 equipment:air conditioner
Summary:
Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
Bulletin:
T-TT-0234-13 Rev
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
Bulletin:
T-TT-0392-16 Rev
Component:
118000 electrical system: software
Summary:
Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
Bulletin:
T-TT-0395-16
Component:
111000 electrical system:battery
Summary:
Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.
Bulletin:
T-SB-0036-16
Component:
060000 engine (pws)
Summary:
Tsb: some 2010 ? 2014 prius and 2012 ? 2014 prius v model vehicles may exhibit a mil ?on? condition with dtcs p0a94, p324e, p0a1a, or p3004, indicating a malfunction has occurred in the hybrid inverter assembly. to help identify the specif
Bulletin:
T-SB-0044-16
Component:
162000 structure:body
Summary:
Tsb: on some vehicles, when rapgard? is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard?
Bulletin:
ZF5-Region email
Component:
110000 electrical system
Summary:
Region email: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5-Region Lette
Component:
110000 electrical system
Summary:
Regionletter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5-Dealer email
Component:
110000 electrical system
Summary:
Dealer email: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5-Dealer Lette
Component:
110000 electrical system
Summary:
Dealer letter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5-T-SB-0036-16
Component:
111000 electrical system:battery
Summary:
Tsb: some 2010 ? 2014 prius and 2012 ? 2014 prius v model vehicles may exhibit a mil ?on? condition with dtcs p0a94, p324e, p0a1a, or p3004, indicating a malfunction has occurred in the hybrid inverter assembly. to help identify the specifi
Bulletin:
ZF5-Dealer Daily
Component:
355200 equipment:other:owners/service/other manual
Summary:
Dealer daily: warranty enhancement program zf5 dealer letter now available on tis.
Bulletin:
T-TT-0442-17_Rev
Component:
355200 equipment:other:owners/service/other manual
Summary:
Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. the trail period of service is provided upon the vehicle purchase. once the subscription has expired the dcm (telematics transceiver) will
Bulletin:
T-SB-0044-16
Component:
160000 structure
Summary:
Tsb: on some vehicles, when rapgard? is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard?
Bulletin:
ZF5-Region email
Component:
100000 power train
Summary:
Region email: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5-Region Lette
Component:
100000 power train
Summary:
Regionletter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5-Dealer email
Component:
100000 power train
Summary:
Dealer email: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5-Dealer Lette
Component:
100000 power train
Summary:
Dealer letter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. this condition is indicated by hybrid system diagnostic trouble
Bulletin:
ZF5-Dealer Daily
Component:
350000 equipment
Summary:
Dealer daily: warranty enhancement program zf5 dealer letter now available on tis.
Bulletin:
T-TT-0442-17
Component:
110000 electrical system
Summary:
Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. the first year of service is provided in the vehicle purchase price. once the subscription has expired the dcm (telematics transceiver) wi
Bulletin:
T-SB-0057-18
Component:
350000 equipment
Summary:
Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. t-sb-0043-14. ? applicability has been updated to include 2017 ? 2018 model year toyota vehicles. service bulletin no. t-sb-0043-14 is obso
Bulletin:
T-SB-0304-17_Rev
Component:
350000 equipment
Summary:
Tsb: revision notice july 31, 2018 rev2: ? the supersession notice has been updated. january 11, 2018 rev1: ? the supersession notice has been updated. any previous printed versions of this bulletin should be discarded. supersession notice
Bulletin:
PG004-97-Obsolet
Component:
350000 equipment
Summary:
Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. please see t-sb-0304-17.
Bulletin:
PG006-01-Obsolet
Component:
350000 equipment
Summary:
Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. please see t-sb-0304-17.
Bulletin:
Safety Recall an
Component:
350000 equipment
Summary:
Update on technician certification requirements.
Bulletin:
ZH1-Toyota POL17
Component:
103700 power train:automatic transmission:torque converter
Summary:
Warranty policy bulletin: toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. this shudder may be observed while driving under light throttle c
Bulletin:
T-TT-0403-16-Rev
Component:
111000 electrical system:battery
Summary:
Tt: some prius phv customers may notice a change in the displayed ev distance or have a concern about the hv battery performance based on this value.

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