2014 RAM PROMASTER Recalls (14)

Campaign:
14V034000 on 02/03/2014
Component:
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Manufactured:
06/30/2013 - 11/14/2013
Affected:
5,664
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured july 1, 2013, through november 15, 2013. during manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.
Consequence:
Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. the recall began on march 26, 2014. owners may contact chrysler at 1-800-853-1403. chrysler's number for this recall is p03.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V032000 on 02/03/2014
Component:
Vehicle speed control:accelerator pedal
Manufactured:
06/30/2013 - 12/09/2013
Affected:
7,935
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured july 1, 2013, through december 10, 2013. in the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
Consequence:
A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
Correction:
Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. the recall is began on march 27, 2014. owners may contact chrysler at 1-800-853-1403. chrysler's number for this recall is p02. note: these vehicles are equipped with a brake override system. in the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V294000 on 06/04/2014
Component:
Electrical system
Manufactured:
04/22/2013 - 04/21/2014
Affected:
17,727
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013 to may 22, 2014. the affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Consequence:
This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Correction:
Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (orc) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the orc module. they will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. the in-floor battery ignition fuse will be relocated, and add di-electric grease to the orc module connector. these repairs will be performed, free of charge. chrysler distributed an interim letter to owners on july 30, 2014. the recall began on october 3, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p32.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V294000 on 06/04/2014
Component:
Electrical system:ignition
Manufactured:
04/22/2013 - 04/21/2014
Affected:
17,727
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013 to may 22, 2014. the affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Consequence:
This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Correction:
Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (orc) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the orc module. they will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. the in-floor battery ignition fuse will be relocated, and add di-electric grease to the orc module connector. these repairs will be performed, free of charge. chrysler distributed an interim letter to owners on july 30, 2014. the recall began on october 3, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p32.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V294000 on 06/04/2014
Component:
Air bags
Manufactured:
04/22/2013 - 04/21/2014
Affected:
17,727
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013 to may 22, 2014. the affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Consequence:
This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Correction:
Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (orc) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the orc module. they will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. the in-floor battery ignition fuse will be relocated, and add di-electric grease to the orc module connector. these repairs will be performed, free of charge. chrysler distributed an interim letter to owners on july 30, 2014. the recall began on october 3, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p32.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V294000 on 06/04/2014
Component:
Exterior lighting
Manufactured:
04/22/2013 - 04/21/2014
Affected:
17,727
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013 to may 22, 2014. the affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Consequence:
This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Correction:
Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (orc) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the orc module. they will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. the in-floor battery ignition fuse will be relocated, and add di-electric grease to the orc module connector. these repairs will be performed, free of charge. chrysler distributed an interim letter to owners on july 30, 2014. the recall began on october 3, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p32.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V533000 on 09/03/2014
Component:
Seats:front assembly:head restraint
Manufactured:
06/30/2013 - 08/25/2014
Affected:
18,953
Defect:
Chrysler group llc (chrysler) is recalling all model year 2014 ram promaster vans manufactured july 1, 2013, to august 26, 2014. the affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. as such, these vehicles fail to comply with the requirements of the federal motor vehicle safety standard no. 202a, "head restraints."
Consequence:
If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
Correction:
Chrysler will notify owners, and dealers will replace the head restraints, free of charge. the recall began on december 1, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p53.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V633000 on 10/07/2014
Component:
Tires:pressure monitoring and regulating systems
Manufactured:
04/22/2013 - 08/21/2014
Affected:
23,053
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013, to august 22, 2014. in the affected vehicles, the tire pressure monitoring system (tpms) may fail to learn the locations of the individual sensors while the vehicle is being driven. as a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 138, "tire pressure monitoring systems."
Consequence:
If the tpms light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will update the tpms module with new software, free of charge. the recall began on december 8, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p62.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16E039000 on 04/27/2016
Component:
Exterior lighting:brake lights
Affected:
2,291
Defect:
Chrysler (fca us llc) is recalling certain ram promaster trailer light modules, part number 68229650ab. these accessory modules were sold for installation on ram promaster and promaster city vehicles. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment."
Consequence:
Trailer brake lights that are inoperative can increase the risk of a crash.
Correction:
Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the trailer tow light control modules, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s29.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16E039000 on 04/27/2016
Component:
Electrical system: software
Affected:
2,291
Defect:
Chrysler (fca us llc) is recalling certain ram promaster trailer light modules, part number 68229650ab. these accessory modules were sold for installation on ram promaster and promaster city vehicles. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment."
Consequence:
Trailer brake lights that are inoperative can increase the risk of a crash.
Correction:
Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the trailer tow light control modules, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s29.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V253000 on 04/27/2016
Component:
Exterior lighting:brake lights
Manufactured:
07/23/2015 - 02/14/2016
Affected:
6,422
Defect:
Chrysler (fca us llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment."
Consequence:
Trailer brake lights that are inoperative can increase the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s22.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V253000 on 04/27/2016
Component:
Electrical system: software
Manufactured:
07/23/2015 - 02/14/2016
Affected:
6,422
Defect:
Chrysler (fca us llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment."
Consequence:
Trailer brake lights that are inoperative can increase the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s22.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V273000 on 04/25/2017
Component:
Equipment:other:labels
Manufactured:
06/30/2013 - 04/23/2017
Affected:
113,896
Defect:
Chrysler (fca us llc) is recalling certain 2014-2017 ram promaster vehicles. the sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
Consequence:
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Correction:
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. the recall began june 14, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t24.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V824000 on 12/21/2017
Component:
Equipment
Manufactured:
08/04/2013 - 07/13/2017
Affected:
61,791
Defect:
Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Correction:
Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2014 RAM PROMASTER TSBs (120)

Bulletin:
SB-18-034-14
Component:
060000 engine (pws)
Summary:
On some model vehicles and jeeps, (my 2013-2014)malfunction indicator lamp (mil) illuminates and diagnostic trouble code (dtc) is set regarding engine oil pressure sensor circuit. *pe
Bulletin:
23-027-15
Component:
162300 structure:body:door
Summary:
Chrysler 2014 ram pro master: bulletin information involves rattle noise of rear door which requires replacing rear door center striker in addition to lower and upper rear door latches. *lj
Bulletin:
SB-08-093-15
Component:
110000 electrical system
Summary:
Ram promaster: reprogramming of body control module with newest software available due to door locks not being cycled with frequency operated button integrated key, erroneous bulb out indicating message in electronic vehicle information ce
Bulletin:
08-044-14
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-055-14
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-075-14
Component:
135000 visibility:rearview mirrors/devices
Summary:
Summary to be provided on a future date.
Bulletin:
17-005-14
Component:
022000 suspension:rear
Summary:
Summary to be provided on a future date.
Bulletin:
18-027-14
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-041-14
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
23-021-14
Component:
162000 structure:body
Summary:
Summary to be provided on a future date.
Bulletin:
24-007-14
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
25-005-14
Component:
063000 engine and engine cooling:exhaust system
Summary:
Summary to be provided on a future date.
Bulletin:
25-006-13
Component:
063000 engine and engine cooling:exhaust system
Summary:
Summary to be provided on a future date.
Bulletin:
18-018-15 REV B
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-086-15
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
23-010-16
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
29-10192016-0249
Component:
190000 tires
Summary:
Owners manual and user's guide have spare tire change process instructions which may lack adequate detail in the use of the spare tire carrier.
Bulletin:
68141352A$
Component:
060000 engine and engine cooling
Summary:
3.2l - 3.6l cylinder head assy multiple cylinder head replacement. if cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ first: ron dallison ? cell (248) 292-9510 ron.dalliso
Bulletin:
18-088-16
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. · **p0456 - evap system small leak (sales code erb).** · u0140 - lost comm
Bulletin:
9003355
Component:
060000 engine and engine cooling
Summary:
3.2l - 3.6l cylinder head assy multiple cylinder head replacement. if a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. first: joe lovell - cell (734) 309-6467 joe.lovell@fc
Bulletin:
08-090-17
Component:
110000 electrical system
Summary:
Tire pressure monitor jumper harness this bulletin involves installing a tire pressure monitor (tpm) jumper harness. the customer may describe a tpm warning light turn on due missing information or localization failure.replacement of th
Bulletin:
68210304A$
Component:
070000 fuel system, gasoline
Summary:
Fuel tank before replacing this part, please call tom sharp at phone (248) 944 5318 or ricardo lozada at cell phone +52 1 55 1370 3187. for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. if no return call in 15
Bulletin:
68253737A$
Component:
063000 engine and engine cooling:exhaust system
Summary:
Def tank before replacing this part, please call tom sharp at phone (248) 944 5318 or ricardo lozada at cell phone +52 1 55 1370 3187. for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. if no return call in 15 m
Bulletin:
RL108213A$
Component:
060000 engine and engine cooling
Summary:
Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
Bulletin:
9002519
Component:
355200 equipment:other:owners/service/other manual
Summary:
82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
Bulletin:
18-088-16 REV. A
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination or
Bulletin:
S17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Customer satisfaction notification s17 spare tire carrier owner information the owner?s manual/user?s guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate d
Bulletin:
18-088-16 REV. A
Component:
060000 engine and engine cooling
Summary:
Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination or
Bulletin:
S17
Component:
350000 equipment
Summary:
Customer satisfaction notification s17 spare tire carrier owner information the owner?s manual/user?s guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate d
Bulletin:
P02020514
Component:
181000 vehicle speed control:accelerator pedal
Summary:
New safety recall advanced communication ? p02020514 chrysler group llc (chrysler) announced a safety recall on certain 2014 model year (vf) ram promaster vehicles. some ram promaster vehicles may experience a stuck accelerator pedal if t
Bulletin:
P03020514
Component:
042600 service brakes, air:supply:hoses, lines/piping, and fittings
Summary:
New safety recall advanced communication ? p03020514 chrysler group llc (chrysler) announced a safety recall on certain 2014 model year (vf) ram promaster vehicles. some ram promaster vehicles may have flexible rubber brake hose(s) that w
Bulletin:
08-021-14 REV. A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Rg3 rg4 rj3 rj4 ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. ? srt soft button missing for radios when vehicle is equipped with srt feature (emea /latam markets only). ? batt
Bulletin:
08-025-14
Component:
110000 electrical system
Summary:
Flash: inaccurate outside temperature display this bulletin involves updating the drivers and passengers door module (ddm and pdm) if required. the customer may notice that the temperature display will be cooler than the actual outside
Bulletin:
08-044-14
Component:
110000 electrical system
Summary:
Fuse puller this bulletin involves putting a fuse puller in the vehicles glove box. the customer may indicate that they can?t locate the fuse puller.
Bulletin:
05066241A$
Component:
111000 electrical system:battery
Summary:
Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
Bulletin:
05091960A$
Component:
110000 electrical system
Summary:
Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
Bulletin:
68103198A$
Component:
353600 equipment:air conditioner
Summary:
A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
Bulletin:
68184926A$
Component:
110000 electrical system
Summary:
Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
Bulletin:
23-010-16
Component:
171100 latches/locks/linkages:doors:latch
Summary:
Rear door rattle noise **this bulletin involves replacing the left rear door upper and lower latches and the rear door center striker.** the customer may describe a rear door rattle noise and/or a rear door lower latch not working prope
Bulletin:
AJA46598
Component:
103700 power train:automatic transmission:torque converter
Summary:
Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
Bulletin:
BJA46597
Component:
100000 power train
Summary:
Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
Bulletin:
08-075-14
Component:
353600 equipment:air conditioner
Summary:
Heated mirror feature inoperable this bulletin involves installing the correct hvac control head, updating vehicle configuration and installing an overlay harness as necessary. customers may indicate that the heated mirror feature is inope
Bulletin:
9003084
Component:
350000 equipment
Summary:
Radio if this radio is installed in a vehicle equipped with the radio prep package (sales code ra9), the vehicle harness connector will require relocation of the of a4, f20(bl/lg) and a7, a933 (rd/yl) circuits for radio operation. these
Bulletin:
18-027-14
Component:
110000 electrical system
Summary:
Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. the following powertrain system improvements/enhancements are included
Bulletin:
18-034-14
Component:
060000 engine and engine cooling
Summary:
P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. a small number of customers may experience a malfunction indicator lamp (mil) illumination. upon further investigation
Bulletin:
STAR News No. 85
Component:
350000 equipment
Summary:
Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
Bulletin:
23-021-14
Component:
160000 structure
Summary:
Foreign material entering the cargo area by the rear wheelhouse this bulletin involves applying sealant to the gap between the body side aperture panel and the wheelhouse. foreign material is entering the cargo area around the rear wheelh
Bulletin:
17-005-14
Component:
020000 suspension
Summary:
Rear end squeak/creak noise this bulletin involves replacing the rear suspension shackle bushings. rear end squeak/creak noise
Bulletin:
24-007-14
Component:
110000 electrical system
Summary:
Flash: rear defrost/heated mirror led on hvac control head does not illuminate this bulletin involves selectively erasing and reprogramming the hvac module with new software. customers may complain that the rear defrost/heated mirror led i
Bulletin:
25-005-14
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
Bulletin:
18-054-14
Component:
060000 engine and engine cooling
Summary:
Intermittent extended crank, long crank time. this bulletin involves inspecting the bank 1 camshaft position sensor serial number and if necessary, replacing the sensor. a small number of customers may experience an intermittent 1 to 5 seco
Bulletin:
68105583A
Component:
060000 engine and engine cooling
Summary:
Pentastar oil filter adapter: before replacing this part, please call any one of the following people. engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
Bulletin:
68277402A
Component:
185000 vehicle speed control:cruise control
Summary:
Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
Bulletin:
9003453
Component:
100000 power train
Summary:
Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 065
Bulletin:
9003687
Component:
150000 seat belts
Summary:
Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003681
Component:
150000 seat belts
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003694
Component:
060000 engine and engine cooling
Summary:
Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
Bulletin:
30657
Component:
110000 electrical system
Summary:
R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
Bulletin:
30865
Component:
162600 structure:body:hatchback/liftgate
Summary:
04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
Bulletin:
30928
Component:
131000 visibility:windshield
Summary:
55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
Bulletin:
30731
Component:
060000 engine (pws)
Summary:
04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
Bulletin:
30948
Component:
330000 interior lighting
Summary:
Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
Bulletin:
31056
Component:
220000 seats
Summary:
Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
Bulletin:
31127
Component:
070000 fuel system, gasoline
Summary:
Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
Bulletin:
31115
Component:
162900 structure:body:roof and pillars
Summary:
Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
Bulletin:
D-16-28 Rev. A
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Dapap requirements - addition of exterior mirrors (rev. a)
Bulletin:
D-17-08
Component:
350000 equipment
Summary:
Essential flash management
Bulletin:
D-17-11
Component:
350000 equipment
Summary:
Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
Bulletin:
D-17-12
Component:
350000 equipment
Summary:
Shop certification program guidelines
Bulletin:
25-001-17
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
Bulletin:
16887
Component:
060000 engine (pws)
Summary:
Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
Bulletin:
17006
Component:
063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
Summary:
68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
Bulletin:
17007
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
Bulletin:
17109
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
Bulletin:
17124
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
Bulletin:
17127
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
Bulletin:
17135
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
Bulletin:
17161
Component:
116000 electrical system:ignition
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17191
Component:
121000 exterior lighting:headlights
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17202
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17598
Component:
160000 structure
Summary:
68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
Bulletin:
20624
Component:
353600 equipment:air conditioner
Summary:
68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
Bulletin:
20610
Component:
060000 engine and engine cooling
Summary:
P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
Bulletin:
22843
Component:
120000 exterior lighting
Summary:
Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
Bulletin:
22842
Component:
060000 engine (pws)
Summary:
05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
Bulletin:
20614
Component:
180000 vehicle speed control
Summary:
P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
Bulletin:
15640
Component:
170000 latches/locks/linkages
Summary:
Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
Bulletin:
04753183A$
Component:
100000 power train
Summary:
Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 0
Bulletin:
16103
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
Bulletin:
16374
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
Bulletin:
18-023-16
Component:
110000 electrical system
Summary:
Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
Bulletin:
16387
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
Bulletin:
16388
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
Bulletin:
Z5091195A$
Component:
110000 electrical system
Summary:
Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
Bulletin:
08-055-14
Component:
060000 engine (pws)
Summary:
Flash: oil change calculation enhancement this bulletin involves updating the software in the instrument panel cluster (ipc). the customer may notice the oil change calculator may not indicate the correct time to change the oil.
Bulletin:
18-034-14 REV. A
Component:
060000 engine (pws)
Summary:
P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. a small number of customers may experience a malfunction indicator lamp (mil) illumination. upon further investigation
Bulletin:
18-041-14
Component:
110000 electrical system
Summary:
Flash: unable to program vehicle top speed limit this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. promaster vehicles are equipped with a vehicle top speed limit feature wh
Bulletin:
15614
Component:
350000 equipment
Summary:
Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
Bulletin:
68253737A
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Def tank before replacing this part, please call indra djutrisno at cell (248) 892-3473 or ricardo lozada at cell phone +52 1 55 1370 3187. for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. if no return call in
Bulletin:
08-028-16
Component:
118000 electrical system: software
Summary:
Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
Bulletin:
18-018-15
Component:
063000 engine and engine cooling:exhaust system
Summary:
Flash: 3.0l diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following system enhancements will improve the detection capability for "insu
Bulletin:
23-006-15
Component:
198000 tires:temporary/emergency spare tire
Summary:
Squeak noise from spare tire winch this bulletin involves inspecting the tire winch for proper operation and applying lube. the customer may experience one or both of the following conditions: ? squeak noise in the rear of the vehicle.
Bulletin:
R41
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Emission recall r41 (stop sale) ? tailpipe emission non-compliance fiat chrysler automobiles (fca us llc) has determined that some 2014 and 2015 ram promaster chassis cab and cutaway models with a 3.0l (sales code exg) diesel engine buil
Bulletin:
6th Edition 2015
Component:
350000 equipment
Summary:
Warranty operations newsletter volume 1, issue 6
Bulletin:
09-009-15
Component:
060000 engine (pws)
Summary:
Glow plug missing o-ring this bulletin involves the replacement of the glow plugs because of a missing internal o-ring. the customer may describe a malfunction indicator lamp (mil) illumination and/or a blinking glow plug lamp in the in
Bulletin:
31-001-15
Component:
220000 seats
Summary:
Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
Bulletin:
1UU47DX9A
Component:
220000 seats
Summary:
Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
Bulletin:
04610124A
Component:
220000 seats
Summary:
Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
Bulletin:
04861963A
Component:
063000 engine and engine cooling:exhaust system
Summary:
Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
Bulletin:
05149141A
Component:
060000 engine (pws)
Summary:
Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
Bulletin:
05154400A
Component:
010000 steering
Summary:
Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
Bulletin:
05191925A
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
Bulletin:
55112621A
Component:
350000 equipment
Summary:
Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
Bulletin:
56041380A
Component:
111000 electrical system:battery
Summary:
Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
Bulletin:
56046094A
Component:
185000 vehicle speed control:cruise control
Summary:
Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
Bulletin:
68079375A
Component:
063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
Summary:
Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
Bulletin:
68080819A
Component:
060000 engine (pws)
Summary:
Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
Bulletin:
68090604A
Component:
100000 power train
Summary:
Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
Bulletin:
68140664A
Component:
350000 equipment
Summary:
Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
Bulletin:
68174064A
Component:
121000 exterior lighting:headlights
Summary:
Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t

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