2014 RAM 2500 Recalls (19)
- Campaign:
- 13V486000 on 10/27/2013
- Component:
- Electrical system: instrument panel
- Manufactured:
- 06/30/2013 - 08/21/2013
- Affected:
- 8,370
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2014 ram 1500, 2500, and 3500 trucks manufactured july 1, 2013, through august 22, 2013. randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
- Consequence:
- Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. the recall began on november 25, 2013. owners may contact chrysler at 1-800-247-9753. chrysler's recall campaign number is n59.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V635000 on 10/07/2014
- Component:
- Engine and engine cooling:engine:diesel
- Manufactured:
- 03/26/2009 - 09/04/2013
- Affected:
- 315,325
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2010-2014 ram 2500, 3500, 4500, and 5500 trucks manufactured march 27, 2009, to september 5, 2013. in the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- Consequence:
- If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. chrysler issued interim notification to owners on december 8, 2014. the recall began on april 27, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p65.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V635000 on 10/07/2014
- Component:
- Fuel system, diesel
- Manufactured:
- 03/26/2009 - 09/04/2013
- Affected:
- 315,325
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2010-2014 ram 2500, 3500, 4500, and 5500 trucks manufactured march 27, 2009, to september 5, 2013. in the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- Consequence:
- If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. chrysler issued interim notification to owners on december 8, 2014. the recall began on april 27, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p65.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V460000 on 07/21/2015
- Component:
- Air bags:side/window
- Manufactured:
- 06/19/2012 - 01/25/2015
- Affected:
- 667,441
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2015 ram 1500, 2500, and 3500 trucks manufactured june 20, 2012, to january 26, 2015. in the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
- Consequence:
- Air bags that unexpectedly deploy increase the risk of a crash or injury.
- Correction:
- Chrysler will notify owners, and dealers will update the occupant restraint control module calibration, free of charge. the recall began on september 8, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r23.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V460000 on 07/21/2015
- Component:
- Seat belts
- Manufactured:
- 06/19/2012 - 01/25/2015
- Affected:
- 667,441
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2015 ram 1500, 2500, and 3500 trucks manufactured june 20, 2012, to january 26, 2015. in the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
- Consequence:
- Air bags that unexpectedly deploy increase the risk of a crash or injury.
- Correction:
- Chrysler will notify owners, and dealers will update the occupant restraint control module calibration, free of charge. the recall began on september 8, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r23.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V459000 on 07/21/2015
- Component:
- Air bags:frontal
- Manufactured:
- 01/17/2011 - 10/06/2014
- Affected:
- 1,059,444
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2012-2014 ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured january 18, 2011, to october 7, 2014, and equipped with the electronic vehicle information center option. the affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
- Consequence:
- This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. additionally, protective caps will be added to the air bag retainer spring ends. these repairs will be done free of charge. the recall began on september 18, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r36.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V461000 on 07/22/2015
- Component:
- Equipment:electrical:radio/tape deck/cd etc.
- Manufactured:
- 06/19/2012 - 07/22/2015
- Affected:
- 1,416,903
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2015 ram 1500, 2500, 3500, 4500, and 5500, 2015 chrysler 200, chrysler 300, dodge charger, and dodge challenger, 2014-2015 jeep grand cherokee, cherokee, and dodge durango, and 2013-2015 dodge viper vehicles. the affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- Consequence:
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Correction:
- Chrysler will notify and mail affected owners a usb drive that includes a software update that eliminates the vulnerability, free of charge. optionally, owners may download the update to their own usb drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a chrysler dealer for immediate installation. in an effort to mitigate the effects of this security vulnerability, chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. this measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. the recall began on august 25, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r40.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V541000 on 08/25/2015
- Component:
- Steering
- Manufactured:
- 10/08/2012 - 07/28/2014
- Affected:
- 149,080
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2014 ram 2500 trucks and 2013-2014 ram 3500 trucks and cab chassis manufactured october 9, 2012, to july 29, 2014. the affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
- Consequence:
- If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. this recall began on february 24, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r46.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16E041000 on 05/15/2016
- Component:
- Equipment
- Manufactured:
- 05/15/2011 - 04/25/2016
- Affected:
- 345
- Defect:
- Chrysler (fca us llc) is recalling aftermarket mopar canvas seat covers for certain 2012-2016 ram 1500, 2500, and 3500 trucks. these mopar canvas seat covers were sold through chrysler dealerships beginning october 15, 2015. the seat covers can impede the deployment of the seat thorax airbags.
- Consequence:
- If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
- Correction:
- Chrysler will notify owners to remove the front seat covers and return them for a full refund. the recall began on july 1, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s30.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V302000 on 05/09/2017
- Component:
- Air bags
- Manufactured:
- 10/23/2012 - 07/09/2015
- Affected:
- 1,021,279
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2016 ram 1500, ram 2500, and 2014-2016 ram 3500 vehicles. certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the occupant restraint controller (orc). if this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
- Consequence:
- If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Correction:
- Chrysler will notify owners, and dealers will update the orc software, free of charge. the recall began june 26, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t25.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V302000 on 05/09/2017
- Component:
- Air bags: roll protection
- Manufactured:
- 10/23/2012 - 07/09/2015
- Affected:
- 1,021,279
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2016 ram 1500, ram 2500, and 2014-2016 ram 3500 vehicles. certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the occupant restraint controller (orc). if this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
- Consequence:
- If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Correction:
- Chrysler will notify owners, and dealers will update the orc software, free of charge. the recall began june 26, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t25.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V499000 on 08/10/2017
- Component:
- Wheels
- Manufactured:
- 04/13/2015 - 05/01/2017
- Affected:
- 1,765
- Defect:
- Streetcar orv llc, dba american expedition vehicles (aev) is recalling certain 2013-2017 ram 2500 and 3500 heavy duty trucks, modified by aev to be equipped with cast aluminum katla 8.5" road wheels. the outer surface of the wheel may fracture, resulting in rapid air loss.
- Consequence:
- If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
- Correction:
- Aev will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. the recall began on august 30, 2017. owners may contact aev customer service at 1-248-926-0256 extension 500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V562000 on 09/12/2017
- Component:
- Engine and engine cooling:engine:diesel
- Manufactured:
- 10/23/2012 - 02/27/2017
- Affected:
- 443,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2013-2017 ram 2500, 3500, 3500 cab chassis, 4500 cab chassis, and 5500 cab chassis vehicles, equipped with cummins 6.7l turbo diesel engines that have concentric-brand water pumps without a vent hole. these water pumps may leak coolant.
- Consequence:
- The leaking water pump can increase the risk of an engine compartment fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the water pumps, free of charge. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t51.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V821000 on 12/21/2017
- Component:
- Power train:automatic transmission:lever and linkage:column shift
- Manufactured:
- 08/30/2009 - 12/30/2016
- Affected:
- 1,482,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. with the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence:
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t79.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V824000 on 12/21/2017
- Component:
- Equipment
- Manufactured:
- 06/05/2013 - 11/13/2017
- Affected:
- 61,791
- Defect:
- Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
- Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Correction:
- Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system:wiring
- Manufactured:
- 06/10/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Vehicle speed control:cruise control
- Manufactured:
- 06/10/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system: software
- Manufactured:
- 06/10/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18E096000 on 10/21/2018
- Component:
- Steering:linkages
- Affected:
- 847
- Defect:
- Streetcar orv llc (streetcar) is recalling certain american expedition vehicles (aev) 3" dualsport aftermarket suspension kits, part numbers n0436000 and n0436001, sold for installation on 2013-2018 ram 2500 and 3500hd trucks. improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
- Consequence:
- The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
- Correction:
- The remedy for this recall is still under development. the recall is expected to begin december 10, 2018. owners may contact aev customer service at 1-248-926-0256, extension 500.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2014 RAM 2500 TSBs (196)
- Bulletin:
- SB-08-001-14
- Component:
- 046000 service brakes, air:antilock
- Summary:
- Dodge: repair information is provided for some trucks, that have disable hill assist missing and that system fails to operate, intermittently, and anti lock brake system (abs) module software is updated. model 2013-2014 ram 2500, 3500 (c
- Bulletin:
- SB-14-001-14
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Dodge: some trucks have no start or hard condition due to gelling of fuel in cold ambient temperature and cause the fuel filter heater, frame mounted, not to function properly. model 2013-2014 ram pu (2500), (3500), cab chassis (3500), (
- Bulletin:
- SB-08-006-14
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Dodge: when trying to adjust mirrors to horizontal/vertical position, on some trucks, would move backwards to switch input, when using in trailer tow position. model 2014 ram pu (2300, 2500). *pe
- Bulletin:
- SB-18-004-14
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Dodge: repair procedure provided due to multiple diagnostic trouble codes (dtc), the malfunction indicator lamp (mil) illuminated, with the powertrain control module (pcm) new software. model 2014 dodge ram pick up. *pe
- Bulletin:
- 18-004-14
- Component:
- 110000 electrical system
- Summary:
- Malfunction indicator lamp illumination needs improvements. 6/03/2014*lj
- Bulletin:
- CSN-P-15
- Component:
- 118000 electrical system: software
- Summary:
- Dodge: see document search button owner letter. a slow or no passive entry response, or response to remote keyless entry (rkf), is due to radio frequency hub module software programming and needs new software program. *pe
- Bulletin:
- SB-18-034-14
- Component:
- 060000 engine (pws)
- Summary:
- On some model vehicles and jeeps, (my 2013-2014)malfunction indicator lamp (mil) illuminates and diagnostic trouble code (dtc) is set regarding engine oil pressure sensor circuit. *pe
- Bulletin:
- MDH04117
- Component:
- 118000 electrical system: software
- Summary:
- Chrysler: see document search button for owner letter. the radio frequency on some hub vehicles have software problems that cause slow keyless entry response. *lj
- Bulletin:
- 18-004-14 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Chrysler: ram 2500 customers may experience malfunction indicator lamp illumination. *lj
- Bulletin:
- 25-003-14
- Component:
- 118000 electrical system: software
- Summary:
- Chrysler: ram 2500,3500,4500 pickup, cab/chassis some vehicles may have a malfunction indicator lamp code displayed, with powertrain control module (pcm) set with diagnostic trouble codes (dtc). *lj
- Bulletin:
- 18-053-14 REV.B
- Component:
- 118000 electrical system: software
- Summary:
- Dodge ram 2500/3500 pickup: 2014 software improvements for the vehicles listed which have the cummins turbo diesel. the software help to prevent: mil lamp, fuel injector, lost temp message, turbo charger boost control slow response.
- Bulletin:
- 18-072-14
- Component:
- 118000 electrical system: software
- Summary:
- Dodge ram 2500 pickup 2014: software updated for power control module compressed natural gas with system improvements . *lj updated 05/01/15. *lj
- Bulletin:
- CSN-P26
- Component:
- 036100 service brakes, hydraulic:antilock:control unit/module
- Summary:
- Chrysler: see document search button for owner letter. an intermittent loss of electronic stability control (esc) and/or anti lock brake system (abs) and speedometer is due to software issue that must be reprogrammed. model 2013-14 ram 2
- Bulletin:
- CSN-P38
- Component:
- 115000 electrical system:fuses and circuit breakers
- Summary:
- Dodge: see document search button for owner letter. fuse f08, oxides of nitrogen (nox) sensor has label with incorrect fuse size, and original label specifies correct size as 20 amps, not 30 or 40 amp. model 2014 ram 2500, 3500, 4500, 5
- Bulletin:
- 08-030-15
- Component:
- 114000 electrical system:wiring
- Summary:
- Chrysler 2014-2015 ram1500, ram 2500, ram3500 pickup, ram4500/5500cab chassis, ram 3500 cab chassis: bulletin information regarding auto headlamp enhancements, checking tunnel detection values and performing a vehicle reconfiguration if nee
- Bulletin:
- 09-002-15 REV.A
- Component:
- 060000 engine (pws)
- Summary:
- Chrysler 2014-2015 dodge ram 2500, 3500 4500/5500 pickup , cab chassis. bulletin information regarding knocking noise coming from the engine after vehicle sitting overnight. engine replacement is required. *lj
- Bulletin:
- SB-08-072-15REVA
- Component:
- 118000 electrical system: software
- Summary:
- Certain vehicles are having radio, navigational issues requiring software update. model 2013-14. *pe
- Bulletin:
- 08-002-13REV.C
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-002-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-025-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-026-13REV.B
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-035-14
- Component:
- 284000 back over prevention: camera system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-038-14
- Component:
- 284000 back over prevention: camera system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-049-13REV.D
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-049-13REV.E
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-049-13REV.F
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-062-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-075-13
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-075-13
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-088-13
- Component:
- 117000 digital instrument panel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-089-13
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-097-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-099-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-004-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 11-004-14
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 14-001-14REV.B
- Component:
- 090000 fuel system, other
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-010-14REV.A
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-010-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-025-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-052-13
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-053-14REV.A
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-053-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-018-14
- Component:
- 162200 structure:body:bumpers
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 24-001-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-005-14
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- D-13-37
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-042-15
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-046-16
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Subject: flash: air suspension control module (ascm) system enhancements overview: this bulletin involves updating the (ascm) software. symptom/condition: a customer may describe the following: ' **cluster stays awake after ig
- Bulletin:
- 08-046-16
- Component:
- 022130 suspension:rear:springs:air suspension system
- Summary:
- Subject: flash: air suspension control module (ascm) system enhancements symptom/condition: a customer may describe the following: · **cluster stays awake after ignition is turned off for 10 minutes or more.** · false message 'batter
- Bulletin:
- 08-054-16
- Component:
- 118000 electrical system: software
- Summary:
- Subject: ra3 ra4 radio enhancements overview: this bulletin involves inspecting and updating the radio software, if required. symptom/condition: **improvements: · ability to communicate with siri via uconnect. · ability to press voic
- Bulletin:
- 68206041A$
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- "fan support assembly, fan support bearing, fan pulley if you are replacing this part due to fan hub bearing failure, please also replace the fan clutch assembly using current mopar stock (part number 52014729a$).~ once installed, contac
- Bulletin:
- 18-072-16
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following powertrain system improvements/enhancements are included in
- Bulletin:
- 18-072-16 REV. A
- Component:
- 100000 power train
- Summary:
- "flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following powertrain system improvements/enhancements are included in t
- Bulletin:
- 1NN14DX9A$
- Component:
- 350000 equipment
- Summary:
- Floor console assembly please call mike wicker on cell (248) 821-9350 regarding center floor console armrest lid not latching properly. if you don't receive a response within 20 minutes, then continue with normal repair procedure.~ plea
- Bulletin:
- 09-002-16
- Component:
- 060000 engine (pws)
- Summary:
- Engine mounts replacement this bulletin involves replacing the right and left engine mounts. the customer may describe a drone/noise or excessive vibration condition when the engine is operating in eco mode.
- Bulletin:
- 68232786A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Housing: oil filter adapter cummins equipped trucks only; if you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (spud), do not replace the entire adapter assembly. the oil filter connector is
- Bulletin:
- 68210071A$
- Component:
- 060000 engine (pws)
- Summary:
- Intake grid heater grid heater relay 2012 - 2016 6.7l cummins engines with intake heater issues or dtc p2609 and p0542, please replace the intake heater grid and relay as a set. 68210071a$ (relay) and 05187880a$ (grid). inspect electrica
- Bulletin:
- 9003779
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel particulate filter (dpf) assembly if a customer comes in with a check engine light for p2002 which has led to replacing the dpf, please contact dean armstrong at cell (248)-202-8148. cummins engineering is currently investigating
- Bulletin:
- 9003355
- Component:
- 060000 engine and engine cooling
- Summary:
- 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. if a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. first: joe lovell - cell (734) 309-6467 joe.lovell@fc
- Bulletin:
- 08-028-17 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
- Bulletin:
- 08-094-17
- Component:
- 118000 electrical system: software
- Summary:
- Rg3 rg4 rj3 rj4 radio enhancementsthis bulletin involves inspecting and updating the radio software, if required.?navigation failed? message is displayed (2014 my wk and kl with rg4). clock does not automatically update to local time (2014
- Bulletin:
- 08-046-16 REV. A
- Component:
- 110000 electrical system
- Summary:
- Flash: air suspension control module (ascm) system enhancements this bulletin involves updating the (ascm) software. a customer may describe the following: cluster stays awake after ignition is turned off for 10 minutes or more. false
- Bulletin:
- RL108213A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 18-096-16
- Component:
- 118000 electrical system: software
- Summary:
- Flash: 6.4l diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. note: **this bulletin contains optional software update that should only b
- Bulletin:
- 5LT86XDVA$
- Component:
- 160000 structure
- Summary:
- Center console if vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. check for a green dot sticker on the back of the console behind the rear panel by th
- Bulletin:
- 18-096-16
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: 6.4l diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. note: **this bulletin contains optional software update that should only b
- Bulletin:
- 68093354A$
- Component:
- 162500 structure:body:tailgate
- Summary:
- Tailgate controller if the vehicle is in for tailgate issue on all rams 2014, 2015, 2016 my, fca is looking to gather information prior to repairing the vehicle. please contact jim smith via cell phone (248) 765-8972 if the dealership i
- Bulletin:
- 08-001-14
- Component:
- 046100 service brakes, air:antilock:control unit/module
- Summary:
- Flash: activate the disable feature for hill start assist and pto enhancement this bulletin involves updating the anit-lock brake system (abs) module software. no dtc will be found.
- Bulletin:
- 08-002-14
- Component:
- 110000 electrical system
- Summary:
- Flash: can not disable comfort auto on feature this bulletin involves updating the heated seat module (hsm) software. a customer may experience not being able to turn off the ?comfort auto on? feature in the customer settings.
- Bulletin:
- 08-006-14
- Component:
- 110000 electrical system
- Summary:
- Mirrors will not adjust correctly when in the trailer tow position this bulletin involves reconfiguring the vehicle for proper operation of the trailer tow mirrors. the customer may experience when the mirrors are fully open to the traile
- Bulletin:
- 18-004-14
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Flash: malfunction indicator lamp (mil) illumination this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. a small number of customers may experience a malfunction indicator la
- Bulletin:
- 14-001-14
- Component:
- 080000 fuel system, diesel
- Summary:
- Fuel gelling in cold ambient temperatures this bulletin involves reconfiguring the body control module (bcm). some customers may experience a malfunction indicator lamp (mil) due to fuel related diagnostic trouble code (dtc) and/or may h
- Bulletin:
- 18-010-14
- Component:
- 080000 fuel system, diesel
- Summary:
- Flash: doser module, mil illumination p208d and or p202e this bulletin involves selectively erasing and reprogramming the doser control unit (dcu) with new software. flash pcm service bulletin 18-018-13 rev. b (or later bulletin) should
- Bulletin:
- 08-020-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Flash: radio may be muted caused by the amplifier not communicating this bulletin involves updating the amplifier?s software. the customer may indicate that there is no audio and/or radio is muted. this condition may be caused by the am
- Bulletin:
- 14-001-14 REV. A
- Component:
- 080000 fuel system, diesel
- Summary:
- Fuel gelling in cold ambient temperatures this bulletin involves reconfiguring the body control module (bcm). some customers may experience a malfunction indicator lamp (mil) due to fuel related diagnostic trouble code (dtc) and/or may h
- Bulletin:
- 08-021-14 REV. A
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Rg3 rg4 rj3 rj4 ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. ? srt soft button missing for radios when vehicle is equipped with srt feature (emea /latam markets only). ? batt
- Bulletin:
- 08-025-14
- Component:
- 110000 electrical system
- Summary:
- Flash: inaccurate outside temperature display this bulletin involves updating the drivers and passengers door module (ddm and pdm) if required. the customer may notice that the temperature display will be cooler than the actual outside
- Bulletin:
- 24-001-14
- Component:
- 110000 electrical system
- Summary:
- Flash: front defrost button does not respond at times this bulletin involves selectively erasing and reprogramming the hvac control module with new software. customers may experience a situation where the touch screen climate controls may
- Bulletin:
- 08-035-14
- Component:
- 280000 back over prevention
- Summary:
- Missing: tailgate keyless entry with back-up camera wiring kit this bulletin involves placing the missing wire harnesses in the glove box for later installation. tailgate keyless entry with back-up camera wiring kit missing from glove box
- Bulletin:
- 08-036-14
- Component:
- 350000 equipment
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. ? navigation display enhancement. ? enables via mobile softw
- Bulletin:
- 05066241A$
- Component:
- 111000 electrical system:battery
- Summary:
- Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
- Bulletin:
- 05091960A$
- Component:
- 110000 electrical system
- Summary:
- Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
- Bulletin:
- 68103198A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
- Bulletin:
- 68184926A$
- Component:
- 110000 electrical system
- Summary:
- Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
- Bulletin:
- 25-001-16
- Component:
- 080000 fuel system, diesel
- Summary:
- Diagnosing a urea module that is exposed to diesel fuel this bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. this unit is sometimes referred to as the selective cata
- Bulletin:
- 9003740
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pan 2012-2017 cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. if cracks are found, please replace as necessary. cracks are typically found above the cross member area. please contact chad
- Bulletin:
- 08-054-16
- Component:
- 350000 equipment
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. improvements: · ability to communicate with siri via uconnect. · ability to press voice recognition (vr) button for more than one
- Bulletin:
- AJA46598
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- BJA46597
- Component:
- 100000 power train
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- 25-003-14
- Component:
- 350000 equipment
- Summary:
- Information: p207f p1c70 and scr inducement strategy
- Bulletin:
- 18-025-14
- Component:
- 100000 power train
- Summary:
- Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. the following powertrain system improvements/enhancements are included
- Bulletin:
- 08-038-14
- Component:
- 110000 electrical system
- Summary:
- Missing: tailgate keyless entry with back-up camera wiring kit and vehicle system interface module jumper this bulletin involves placing the missing wire harnesses in the glove box for later installation. vehicle system interface module (
- Bulletin:
- 18-004-14 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: malfunction indicator lamp (mil) illumination. includes various driveability improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. a small number of custome
- Bulletin:
- 08-008-14 REV. B
- Component:
- 350000 equipment
- Summary:
- Ra2 rg2 or rj2 radio update to prevent display screen lockup this bulletin involves updating the radio's software or replacing the radio if required. a customer may experience the radio display screen is locked on the ram logo. this sof
- Bulletin:
- 18-034-14
- Component:
- 060000 engine and engine cooling
- Summary:
- P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. a small number of customers may experience a malfunction indicator lamp (mil) illumination. upon further investigation
- Bulletin:
- STAR News No. 85
- Component:
- 350000 equipment
- Summary:
- Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
- Bulletin:
- 09-004-14
- Component:
- 060000 engine and engine cooling
- Summary:
- Engine oil weep from oil filter adapter and/or oil cooler this bulletin involves inspection of the oil filter adapter and oil cooler for signs of oil weepage and repairing as necessary. the oil filter adapter (ofa) and/or oil cooler may w
- Bulletin:
- 9001762
- Component:
- 060000 engine and engine cooling
- Summary:
- Part description: thermostat, engine issue description: important! there has been an application change to the cummins turbo diesel thermostat. when replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012
- Bulletin:
- 18-004-14 REV. B
- Component:
- 103000 power train:automatic transmission
- Summary:
- Flash: malfunction indicator lamp (mil) illumination. includes various driveability improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. a small number of customer
- Bulletin:
- 25-005-14
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
- Bulletin:
- 18-053-14
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: 6.7l diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with new software. several software improvements are available for vehicles equipped with a cummins 6.7l turbo diese
- Bulletin:
- 08-021-14 REV. C
- Component:
- 010000 steering
- Summary:
- Rg3 rg4 rj3 rj4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. dab (digital audio broadcast) is inoperative. wrong routing for addresses with a longitude between 0 and -1 degrees. speed c
- Bulletin:
- 55372070A$
- Component:
- 126000 exterior lighting:turn signal
- Summary:
- Mirror, outside rearview replacement outside rearview mirror assembly comes equipped with turn signal and auxiliary (puddle) light. if turn signal/puddle lamp is visually different from oe, you will need to swap the original lamp to the
- Bulletin:
- 68302824A$
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Auxiliary lamp, outside mirror the auxiliary lamp (puddle lamp) in the outside rearview mirror has been revised. ensure it visually matches the puddle light on the opposite mirror. if not, both sides will need to be replaced
- Bulletin:
- 08-097-14
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Mirror tilt in reverse feature is not functioning correctly this bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. the customer may describe one mirror tilting in reverse and the other mirror not tilti
- Bulletin:
- 18-010-14 REV. A
- Component:
- 080000 fuel system, diesel
- Summary:
- Flash: doser control unit (dcu), heater thaw time improvements and mil illumination this bulletin involves selectively erasing and reprogramming the doser control unit (dcu) with new software. software improvements are available for the d
- Bulletin:
- 18-053-14 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: 6.7l diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with new software. several software improvements are available for vehicles equipped with a cummins 6.7l turbo diesel.
- Bulletin:
- 08-099-14
- Component:
- 020000 suspension
- Summary:
- Flash: air suspension message battery voltage low this bulletin involves updating the air suspension control module (ascm) software. false message ?battery voltage low - start engine to change ride height? which appears in the electronic v
- Bulletin:
- 11-004-14
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Chirp type noise emitted from exhaust this bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters mds mode. vehicle operators may experience the following conditi
- Bulletin:
- 18-025-14 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: powertrain system improvements/enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following powertrain system improvements/enhancements are included in this
- Bulletin:
- 18-072-14
- Component:
- 100000 power train
- Summary:
- Flash: compressed natural gas (cng) powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following powertrain system improvements/en
- Bulletin:
- 14-001-14 REV. B
- Component:
- 070000 fuel system, gasoline
- Summary:
- Fuel gelling in cold ambient temperatures this bulletin involves reconfiguring the body control module (bcm). some customers may experience a malfunction indicator lamp (mil) due to fuel related diagnostic trouble code (dtc) and/or may ha
- Bulletin:
- 18-053-14 REV. B
- Component:
- 100000 power train
- Summary:
- Flash: 6.7l diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with new software. several software improvements are available for vehicles equipped with a cummins 6.7l turbo diesel.
- Bulletin:
- 5RR541XRA
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Power fold rearview mirror prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. move the mirror to its full forward position and then to full retract position using the power fol
- Bulletin:
- 68105583A
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter: before replacing this part, please call any one of the following people. engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
- Bulletin:
- 68277402A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
- Bulletin:
- 08-046-16
- Component:
- 020000 suspension
- Summary:
- Flash: air suspension control module (ascm) system enhancements this bulletin involves updating the (ascm) software. a customer may describe the following: · **cluster stays awake after ignition is turned off for 10 minutes or more.** · f
- Bulletin:
- 9003216
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Power fold rearview mirror prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. move the mirror to its full foward position and then to full retract position using the power fold
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003059
- Component:
- 353000 equipment:electrical
- Summary:
- Park assist sensor 1) active or stored dtc of signal shape / waveform failure fault: b128e-25, b128f-25, b1290-25, b1291-25, b1292-25, b1293-25, b1295-25, b1296-25, b1297-25, and/or b1298-25, check for snow/mud/ice/obstruction and clean th
- Bulletin:
- 30657
- Component:
- 110000 electrical system
- Summary:
- R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
- Bulletin:
- 30865
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
- Bulletin:
- 30928
- Component:
- 131000 visibility:windshield
- Summary:
- 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
- Bulletin:
- 30731
- Component:
- 060000 engine (pws)
- Summary:
- 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
- Bulletin:
- 30948
- Component:
- 330000 interior lighting
- Summary:
- Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
- Bulletin:
- 31056
- Component:
- 220000 seats
- Summary:
- Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
- Bulletin:
- 31127
- Component:
- 070000 fuel system, gasoline
- Summary:
- Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
- Bulletin:
- 31115
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
- Bulletin:
- D-16-28 Rev. A
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Dapap requirements - addition of exterior mirrors (rev. a)
- Bulletin:
- D-17-08
- Component:
- 350000 equipment
- Summary:
- Essential flash management
- Bulletin:
- D-17-11
- Component:
- 350000 equipment
- Summary:
- Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
- Bulletin:
- D-17-12
- Component:
- 350000 equipment
- Summary:
- Shop certification program guidelines
- Bulletin:
- 25-001-17
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
- Bulletin:
- 08-028-17
- Component:
- 350000 equipment
- Summary:
- Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air update (fota) and provides a service technician an overview of the steps a customer will need to take to complete t
- Bulletin:
- 16887
- Component:
- 060000 engine (pws)
- Summary:
- Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
- Bulletin:
- 17006
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
- Bulletin:
- 17007
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
- Bulletin:
- 17109
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
- Bulletin:
- 17124
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
- Bulletin:
- 17127
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
- Bulletin:
- 17135
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
- Bulletin:
- 17161
- Component:
- 116000 electrical system:ignition
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17191
- Component:
- 121000 exterior lighting:headlights
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17202
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 18-072-16
- Component:
- 070000 fuel system, gasoline
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following powertrain system improvements/enhancements are included in th
- Bulletin:
- 68206041A$
- Component:
- 100000 power train
- Summary:
- Fan support assembly, fan support bearing, fan pulley if you are replacing this part due to fan hub bearing failure, please also replace the fan clutch assembly using current mopar stock (part number 52014729a$).~ once installed, contact
- Bulletin:
- 17598
- Component:
- 160000 structure
- Summary:
- 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
- Bulletin:
- 20624
- Component:
- 353600 equipment:air conditioner
- Summary:
- 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
- Bulletin:
- 20610
- Component:
- 060000 engine and engine cooling
- Summary:
- P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
- Bulletin:
- 22843
- Component:
- 120000 exterior lighting
- Summary:
- Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
- Bulletin:
- 22842
- Component:
- 060000 engine (pws)
- Summary:
- 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
- Bulletin:
- 20614
- Component:
- 180000 vehicle speed control
- Summary:
- P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
- Bulletin:
- 15640
- Component:
- 170000 latches/locks/linkages
- Summary:
- Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
- Bulletin:
- 16103
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
- Bulletin:
- 16374
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
- Bulletin:
- 68302828A$
- Component:
- 130000 visibility
- Summary:
- Turn signal, outside rearview mirror the turn signal in the outside rearview mirror has been revised. ensure it visually matches the turn signal on the opposite mirror. if not, both sides will need to be replaced.
- Bulletin:
- 18-023-16
- Component:
- 110000 electrical system
- Summary:
- Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 16387
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
- Bulletin:
- 16388
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
- Bulletin:
- Z5091195A$
- Component:
- 110000 electrical system
- Summary:
- Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
- Bulletin:
- 23-018-14
- Component:
- 350000 equipment
- Summary:
- Armrest storage compartment lid difficult to latch this bulletin involves replacing the front center seat armrest storage compartment lid bumpers. front center seat armrest storage compartment lid is difficult to latch due to hard lid bum
- Bulletin:
- 18-034-14 REV. A
- Component:
- 060000 engine (pws)
- Summary:
- P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. a small number of customers may experience a malfunction indicator lamp (mil) illumination. upon further investigation
- Bulletin:
- 08-062-14
- Component:
- 350000 equipment
- Summary:
- Replace radio no am or fm reception this bulletin involves replacing the rj radio with a ra sales code radio. no fm or am reception.
- Bulletin:
- 08-021-14 REV. B
- Component:
- 350000 equipment
- Summary:
- Rg3 rg4 rj3 rj4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. ? speed camera uk & spain complaining that the speed camera feature was not available with the latest my14 software. ? da
- Bulletin:
- 08-036-14 REV. A
- Component:
- 111000 electrical system:battery
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. navigation function may resets itself after using one-shot voi
- Bulletin:
- 68315574A$
- Component:
- 350000 equipment
- Summary:
- Bumper kit if you are ordering a center console bumper kit to repair a vehicle for tsb 23-001- 16 or rrt 16-011 and you receive kit pn 68315574aa, discard the instruction sheet shipped with the kit and reference tsb 23-001-16 rev. b for
- Bulletin:
- 09-004-16
- Component:
- 060000 engine and engine cooling
- Summary:
- Cummins service engine replacement this bulletin involves replacing the engine assembly. remanufactured long block or short block was installed during a prior repair. a new replacement engine will be installed.
- Bulletin:
- 15614
- Component:
- 350000 equipment
- Summary:
- Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
- Bulletin:
- 08-028-16
- Component:
- 118000 electrical system: software
- Summary:
- Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
- Bulletin:
- 08-030-15
- Component:
- 120000 lighting (pws)
- Summary:
- Auto headlamp enhancements this bulletin involves checking tunnel detection values and performing a vehicle reconfiguration if needed. the customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps m
- Bulletin:
- 22-002-15 REV. A
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Service tire pressure system message this bulletin involves replacing all of the tire pressure module (tpm) sensors. the customer may notice a message ?service tire pressure system? displayed on the cluster. on further inspection, the te
- Bulletin:
- 22-002-15
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Service tire pressure system message this bulletin involves inspecting and replacing the tire pressure module (tpm) sensor if required. the customer may notice a message ?service tire pressure system? displayed on the cluster. on furthe
- Bulletin:
- 08-016-15
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Poor radio reception this bulletin involves replacing the satellite antenna if needed. a customer may experience, sxm (sirius/xm) radio has intermittent muting. this occurs in areas where xm signal is degraded and cell signal is very weak
- Bulletin:
- 25-001-15
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Diesel exhaust fluid (def) level gauge inaccurate or stuck this bulletin involves verifying the correct def level in the tank and if necessary, replacing the def pump module. a small number of customers may comment that their def level g
- Bulletin:
- 6th Edition 2015
- Component:
- 350000 equipment
- Summary:
- Warranty operations newsletter volume 1, issue 6
- Bulletin:
- 08-072-15 REV-A
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. ? track names may be displayed twice in usb or sd media modes.
- Bulletin:
- 25-001-15 REV-A
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel exhaust fluid (def) level sensor manufacturing defect this bulletin involves replacing the def pump module. a manufacturing defect in the level sensor may have occurred, if the level sensor was built within the time frame listed a
- Bulletin:
- 23-033-15
- Component:
- 160000 structure
- Summary:
- Rattle/clunking/popping noise while driving vehicle on uneven roads this bulletin involves replacing the frame to body cushion isolators located under the right and left cab a-pillars. the customer may describe a rattle/clunking noise or
- Bulletin:
- 31-001-15
- Component:
- 220000 seats
- Summary:
- Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
- Bulletin:
- 1UU47DX9A
- Component:
- 220000 seats
- Summary:
- Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
- Bulletin:
- 04610124A
- Component:
- 220000 seats
- Summary:
- Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
- Bulletin:
- 04861963A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
- Bulletin:
- 05149141A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
- Bulletin:
- 05154400A
- Component:
- 010000 steering
- Summary:
- Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
- Bulletin:
- 05191925A
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
- Bulletin:
- 55112621A
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 56041380A
- Component:
- 111000 electrical system:battery
- Summary:
- Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
- Bulletin:
- 56046094A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
- Bulletin:
- 68079375A
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
- Bulletin:
- 68080819A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
- Bulletin:
- 68090604A
- Component:
- 100000 power train
- Summary:
- Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
- Bulletin:
- 68140664A
- Component:
- 350000 equipment
- Summary:
- Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
- Bulletin:
- 68174064A
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t
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