2014 RAM 1500 Recalls (17)
- Campaign:
- 13V486000 on 10/27/2013
- Component:
- Electrical system: instrument panel
- Manufactured:
- 06/30/2013 - 08/21/2013
- Affected:
- 8,370
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2014 ram 1500, 2500, and 3500 trucks manufactured july 1, 2013, through august 22, 2013. randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
- Consequence:
- Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. the recall began on november 25, 2013. owners may contact chrysler at 1-800-247-9753. chrysler's recall campaign number is n59.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V161000 on 04/06/2014
- Component:
- Power train:automatic transmission
- Manufactured:
- 01/23/2014 - 02/04/2014
- Affected:
- 125
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2014 ram 1500 4x4 vehicles manufactured january 24, 2014, through february 5, 2014. in the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'park' position.
- Consequence:
- If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
- Correction:
- Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. the recall began on may 21, 2014. owners may contract chrysler at 1-800-853-1403. chrysler's number for this recall is p13.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V392000 on 07/01/2014
- Component:
- Suspension:rear:shock absorber
- Manufactured:
- 05/20/2014 - 06/04/2014
- Affected:
- 20,347
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2014 jeep cherokee and ram 1500 and 2015 chrysler 200 vehicles. due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
- Consequence:
- Damage to the tire or reduced braking increases the risk of a vehicle crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p37.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V460000 on 07/21/2015
- Component:
- Air bags:side/window
- Manufactured:
- 06/19/2012 - 01/25/2015
- Affected:
- 667,441
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2015 ram 1500, 2500, and 3500 trucks manufactured june 20, 2012, to january 26, 2015. in the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
- Consequence:
- Air bags that unexpectedly deploy increase the risk of a crash or injury.
- Correction:
- Chrysler will notify owners, and dealers will update the occupant restraint control module calibration, free of charge. the recall began on september 8, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r23.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V460000 on 07/21/2015
- Component:
- Seat belts
- Manufactured:
- 06/19/2012 - 01/25/2015
- Affected:
- 667,441
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2015 ram 1500, 2500, and 3500 trucks manufactured june 20, 2012, to january 26, 2015. in the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
- Consequence:
- Air bags that unexpectedly deploy increase the risk of a crash or injury.
- Correction:
- Chrysler will notify owners, and dealers will update the occupant restraint control module calibration, free of charge. the recall began on september 8, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r23.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V459000 on 07/21/2015
- Component:
- Air bags:frontal
- Manufactured:
- 01/17/2011 - 10/06/2014
- Affected:
- 1,059,444
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2012-2014 ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured january 18, 2011, to october 7, 2014, and equipped with the electronic vehicle information center option. the affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
- Consequence:
- This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. additionally, protective caps will be added to the air bag retainer spring ends. these repairs will be done free of charge. the recall began on september 18, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r36.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V461000 on 07/22/2015
- Component:
- Equipment:electrical:radio/tape deck/cd etc.
- Manufactured:
- 06/19/2012 - 07/22/2015
- Affected:
- 1,416,903
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2015 ram 1500, 2500, 3500, 4500, and 5500, 2015 chrysler 200, chrysler 300, dodge charger, and dodge challenger, 2014-2015 jeep grand cherokee, cherokee, and dodge durango, and 2013-2015 dodge viper vehicles. the affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- Consequence:
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Correction:
- Chrysler will notify and mail affected owners a usb drive that includes a software update that eliminates the vulnerability, free of charge. optionally, owners may download the update to their own usb drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a chrysler dealer for immediate installation. in an effort to mitigate the effects of this security vulnerability, chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. this measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. the recall began on august 25, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r40.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V517000 on 08/13/2015
- Component:
- Engine and engine cooling:engine:diesel
- Manufactured:
- 08/07/2013 - 07/01/2015
- Affected:
- 1,655
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2014-2015 ram 1500 diesel 4x2 trucks manufactured august 8, 2013, to july 2, 2015. the affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
- Consequence:
- If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
- Correction:
- Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. any harness that shows evidence of wear will be replaced. these repairs will be performed free of charge. the recall began on october 8, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r43.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V517000 on 08/13/2015
- Component:
- Electrical system:battery:cables
- Manufactured:
- 08/07/2013 - 07/01/2015
- Affected:
- 1,655
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2014-2015 ram 1500 diesel 4x2 trucks manufactured august 8, 2013, to july 2, 2015. the affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
- Consequence:
- If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
- Correction:
- Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. any harness that shows evidence of wear will be replaced. these repairs will be performed free of charge. the recall began on october 8, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r43.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V534000 on 08/20/2015
- Component:
- Air bags:side/window
- Manufactured:
- 08/25/2013 - 08/07/2015
- Affected:
- 188,047
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2014-2015 ram 1500 quad cab trucks manufactured august 26, 2013, to august 8, 2015. the affected vehicles are equipped with side air bag inflatable curtains (sabic) that may not fully overlap the c-pillars in the event of a vehicle crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 226, "ejection mitigation."
- Consequence:
- In the event of a vehicle crash, if a sabic does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
- Correction:
- Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (sabic) for proper orientation and a foil patch will be installed on both sides of the headliner. one or both of the air bag inflatable curtains (sabic) will be replaced if necessary. the recall began on october 7, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r47.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16E041000 on 05/15/2016
- Component:
- Equipment
- Manufactured:
- 05/15/2011 - 04/25/2016
- Affected:
- 345
- Defect:
- Chrysler (fca us llc) is recalling aftermarket mopar canvas seat covers for certain 2012-2016 ram 1500, 2500, and 3500 trucks. these mopar canvas seat covers were sold through chrysler dealerships beginning october 15, 2015. the seat covers can impede the deployment of the seat thorax airbags.
- Consequence:
- If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
- Correction:
- Chrysler will notify owners to remove the front seat covers and return them for a full refund. the recall began on july 1, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s30.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V302000 on 05/09/2017
- Component:
- Air bags
- Manufactured:
- 06/19/2012 - 07/09/2015
- Affected:
- 1,021,279
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2016 ram 1500, ram 2500, and 2014-2016 ram 3500 vehicles. certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the occupant restraint controller (orc). if this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
- Consequence:
- If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Correction:
- Chrysler will notify owners, and dealers will update the orc software, free of charge. the recall began june 26, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t25.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V302000 on 05/09/2017
- Component:
- Air bags: roll protection
- Manufactured:
- 06/19/2012 - 07/09/2015
- Affected:
- 1,021,279
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2016 ram 1500, ram 2500, and 2014-2016 ram 3500 vehicles. certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the occupant restraint controller (orc). if this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
- Consequence:
- If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Correction:
- Chrysler will notify owners, and dealers will update the orc software, free of charge. the recall began june 26, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t25.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V821000 on 12/21/2017
- Component:
- Power train:automatic transmission:lever and linkage:column shift
- Manufactured:
- 05/27/2008 - 12/30/2016
- Affected:
- 1,482,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. with the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence:
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t79.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system:wiring
- Manufactured:
- 05/14/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Vehicle speed control:cruise control
- Manufactured:
- 05/14/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system: software
- Manufactured:
- 05/14/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2014 RAM 1500 TSBs (214)
- Bulletin:
- SB-08-068-13
- Component:
- 151600 seat belts:front:warning light/devices
- Summary:
- Dodge: when using right front seat belt, the audible reminder fails to properly function. model 2013-2014 ram 1500. *pe
- Bulletin:
- 18-008-14
- Component:
- 118000 electrical system: software
- Summary:
- Illumination light indicator on. *lj
- Bulletin:
- CSN-P-15
- Component:
- 118000 electrical system: software
- Summary:
- Dodge: see document search button owner letter. a slow or no passive entry response, or response to remote keyless entry (rkf), is due to radio frequency hub module software programming and needs new software program. *pe
- Bulletin:
- SB-18-034-14
- Component:
- 060000 engine (pws)
- Summary:
- On some model vehicles and jeeps, (my 2013-2014)malfunction indicator lamp (mil) illuminates and diagnostic trouble code (dtc) is set regarding engine oil pressure sensor circuit. *pe
- Bulletin:
- SB-16-001-14
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- Dodge: on certain trucks, when at speeds between 50 mph (80 kph) and 75 mph (120 kph), from the rear of truck, vibration can be felt. model 2014 ram 1500, ram, wrangler. *pe
- Bulletin:
- MDH04117
- Component:
- 118000 electrical system: software
- Summary:
- Chrysler: see document search button for owner letter. the radio frequency on some hub vehicles have software problems that cause slow keyless entry response. *lj
- Bulletin:
- 16-001-14
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- Chrysler: dodge ram, customers may experience a extensive vibration coming from the rear of the vehicle which requires the rear shaft replacement. *lj
- Bulletin:
- 18-025-14REV.A
- Component:
- 118000 electrical system: software
- Summary:
- Dodge ram 1500 pickup: powertrain control module software has been reprogrammed. *lj
- Bulletin:
- CSN-P38
- Component:
- 115000 electrical system:fuses and circuit breakers
- Summary:
- Dodge: see document search button for owner letter. fuse f08, oxides of nitrogen (nox) sensor has label with incorrect fuse size, and original label specifies correct size as 20 amps, not 30 or 40 amp. model 2014 ram 2500, 3500, 4500, 5
- Bulletin:
- 18-015-15
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Chrysler: 2014-2015 ram 1500: when temperatures are below 32 degrees, some vehicles may experience a mil illumination. this applies to 3.0l diesel engines. *lj
- Bulletin:
- 08-030-15
- Component:
- 114000 electrical system:wiring
- Summary:
- Chrysler 2014-2015 ram1500, ram 2500, ram3500 pickup, ram4500/5500cab chassis, ram 3500 cab chassis: bulletin information regarding auto headlamp enhancements, checking tunnel detection values and performing a vehicle reconfiguration if nee
- Bulletin:
- SB-08-072-15REVA
- Component:
- 118000 electrical system: software
- Summary:
- Certain vehicles are having radio, navigational issues requiring software update. model 2013-14. *pe
- Bulletin:
- SB18-021-15REV-E
- Component:
- 350000 equipment
- Summary:
- Ram 1500 pickup: replacement of oxygen sensor and cleaning or replacement of exhaust gas temperature sensor 1/2 if needed. this bulletin also involves reprogramming power control module *cn
- Bulletin:
- 08-002-13REV.C
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-002-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-025-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-026-13REV.B
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-035-14
- Component:
- 284000 back over prevention: camera system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-045-14REV.A
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-045-14
- Component:
- 022130 suspension:rear:springs:air suspension system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-049-13REV.D
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-049-13REV.E
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-049-13REV.F
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-062-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-063-14
- Component:
- 111000 electrical system:battery
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-064-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-071-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-072-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-074-13
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-074-13
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-075-13
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-075-13
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-081-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-088-13
- Component:
- 117000 digital instrument panel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-088-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-089-13
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-097-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-072-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-025-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-028-14REV.B
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-028-14REV.C
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-028-14REV.A
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-028-14REV.D
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-028-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-045-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-050-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-025-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-030-14
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-018-14
- Component:
- 162200 structure:body:bumpers
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-023-14
- Component:
- 162000 structure:body
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 24-001-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-001-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-003-14REV.A
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-011-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-012-14REV.A
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-012-14
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-016-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-017-16
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- R69
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- The selective catalytic reduction (scr) catalyst on about 11,400 vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards.
- Bulletin:
- 08-054-16
- Component:
- 118000 electrical system: software
- Summary:
- Subject: ra3 ra4 radio enhancements overview: this bulletin involves inspecting and updating the radio software, if required. symptom/condition: **improvements: · ability to communicate with siri via uconnect. · ability to press voic
- Bulletin:
- 68056356A$
- Component:
- 100000 power train
- Summary:
- "axle assembly, axle carrier, axle ring and pinion engineering is currently investigating concerns with pinion seals on the 2014-15 my ram 1500 pick-up with a rear axle manufactured within the october to november 2014 calendar year. plea
- Bulletin:
- 68105583A$
- Component:
- 110000 electrical system
- Summary:
- "pentastar oil filter adapter before replacing this part, please call any one of the following people. engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
- Bulletin:
- 18-072-16
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following powertrain system improvements/enhancements are included in
- Bulletin:
- 18-072-16 REV. A
- Component:
- 100000 power train
- Summary:
- "flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following powertrain system improvements/enhancements are included in t
- Bulletin:
- 1NN14DX9A$
- Component:
- 350000 equipment
- Summary:
- Floor console assembly please call mike wicker on cell (248) 821-9350 regarding center floor console armrest lid not latching properly. if you don't receive a response within 20 minutes, then continue with normal repair procedure.~ plea
- Bulletin:
- 68141352A$
- Component:
- 060000 engine and engine cooling
- Summary:
- 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. if cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ first: ron dallison ? cell (248) 292-9510 ron.dalliso
- Bulletin:
- 55112621A$
- Component:
- 356000 equipment adaptive
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 52029737A$
- Component:
- 061320 engine and engine cooling:engine:other fuel types:turbo-charger
- Summary:
- Tank, diesel exhaust fluid, part includes temp sensor and level sensor for ds and wk vehicles only; if the urea tank is being replaced due to p249c or p203e on a 2014-2016 model year 3.0l turbo diesel (exf) on ds or wk, please call indra
- Bulletin:
- 9003355
- Component:
- 060000 engine and engine cooling
- Summary:
- 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. if a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. first: joe lovell - cell (734) 309-6467 joe.lovell@fc
- Bulletin:
- 08-028-17 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
- Bulletin:
- 08-094-17
- Component:
- 118000 electrical system: software
- Summary:
- Rg3 rg4 rj3 rj4 radio enhancementsthis bulletin involves inspecting and updating the radio software, if required.?navigation failed? message is displayed (2014 my wk and kl with rg4). clock does not automatically update to local time (2014
- Bulletin:
- 9003633
- Component:
- 060000 engine and engine cooling
- Summary:
- Water pump dealers are replacing water pumps because of a coolant leak. water pumps are found tnf but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. please inspect the bypass o-ring be
- Bulletin:
- 18-103-16 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Flash: powertrain system improvements/enhancementsthis bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. a small number of customers may experience a malfunction indicator lamp (
- Bulletin:
- 55112621A$
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- RL108213A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 5LT86XDVA$
- Component:
- 160000 structure
- Summary:
- Center console if vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. check for a green dot sticker on the back of the console behind the rear panel by th
- Bulletin:
- 5RY53BD1A$
- Component:
- 160000 structure
- Summary:
- Foil patch if you are replacing the headliner for a 2014 or 2015 ram 1500, you must also order patch kit pn 68315885aa to replace the foil patch for recall r47.
- Bulletin:
- 68093354A$
- Component:
- 162500 structure:body:tailgate
- Summary:
- Tailgate controller if the vehicle is in for tailgate issue on all rams 2014, 2015, 2016 my, fca is looking to gather information prior to repairing the vehicle. please contact jim smith via cell phone (248) 765-8972 if the dealership i
- Bulletin:
- 08-001-14
- Component:
- 046100 service brakes, air:antilock:control unit/module
- Summary:
- Flash: activate the disable feature for hill start assist and pto enhancement this bulletin involves updating the anit-lock brake system (abs) module software. no dtc will be found.
- Bulletin:
- 08-002-14
- Component:
- 110000 electrical system
- Summary:
- Flash: can not disable comfort auto on feature this bulletin involves updating the heated seat module (hsm) software. a customer may experience not being able to turn off the ?comfort auto on? feature in the customer settings.
- Bulletin:
- 08-020-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Flash: radio may be muted caused by the amplifier not communicating this bulletin involves updating the amplifier?s software. the customer may indicate that there is no audio and/or radio is muted. this condition may be caused by the am
- Bulletin:
- 08-021-14 REV. A
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Rg3 rg4 rj3 rj4 ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. ? srt soft button missing for radios when vehicle is equipped with srt feature (emea /latam markets only). ? batt
- Bulletin:
- 08-025-14
- Component:
- 110000 electrical system
- Summary:
- Flash: inaccurate outside temperature display this bulletin involves updating the drivers and passengers door module (ddm and pdm) if required. the customer may notice that the temperature display will be cooler than the actual outside
- Bulletin:
- 24-001-14
- Component:
- 110000 electrical system
- Summary:
- Flash: front defrost button does not respond at times this bulletin involves selectively erasing and reprogramming the hvac control module with new software. customers may experience a situation where the touch screen climate controls may
- Bulletin:
- 08-035-14
- Component:
- 280000 back over prevention
- Summary:
- Missing: tailgate keyless entry with back-up camera wiring kit this bulletin involves placing the missing wire harnesses in the glove box for later installation. tailgate keyless entry with back-up camera wiring kit missing from glove box
- Bulletin:
- 08-036-14
- Component:
- 350000 equipment
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. ? navigation display enhancement. ? enables via mobile softw
- Bulletin:
- 18-028-14 REV. A
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- Flash: mil illumination - diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. some customers may experience a malfunction indicator lamp (
- Bulletin:
- 08-045-14 REV. A
- Component:
- 110000 electrical system
- Summary:
- Flash: air suspension message battery voltage low this bulletin involves updating the air suspension control module (ascm) software. false message ?battery voltage low - start engine to change ride height? which appears in the electronic
- Bulletin:
- 05066241A$
- Component:
- 111000 electrical system:battery
- Summary:
- Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
- Bulletin:
- 05091960A$
- Component:
- 110000 electrical system
- Summary:
- Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
- Bulletin:
- 68103198A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
- Bulletin:
- 68184926A$
- Component:
- 110000 electrical system
- Summary:
- Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
- Bulletin:
- 09-004-17
- Component:
- 060000 engine and engine cooling
- Summary:
- Intermittent engine shudder while driving this bulletin involves replacing the engine cylinder heads.a small number of customers may experience a slight engine shudder while driving. they may state that the condition feels and sounds like
- Bulletin:
- R69
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- Emissions recall r69 selective catalytic reduction catalysteffective immediately all repairs on involved vehicles are to be performed according to this recall. service bulletin 18-064-15 is no longer applicable for vehicles involved in t
- Bulletin:
- 08-054-16
- Component:
- 350000 equipment
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. improvements: · ability to communicate with siri via uconnect. · ability to press voice recognition (vr) button for more than one
- Bulletin:
- AJA46598
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- BJA46597
- Component:
- 100000 power train
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- P13040214
- Component:
- 050000 parking brake
- Summary:
- New safety recall advanced communication ? p13040214 chrysler group llc (chrysler) announced a safety recall on certain 2014 model year (ds) ram truck (1500 series). the transmission case may have an improperly machined park rod guide pla
- Bulletin:
- 18-025-14
- Component:
- 100000 power train
- Summary:
- Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. the following powertrain system improvements/enhancements are included
- Bulletin:
- 21-011-14
- Component:
- 103000 power train:automatic transmission
- Summary:
- Flash: improved medium to heavy throttle downshift response this bulletin involves flash reprogramming of the transmission control module (tcm) with new software. customers may indicate that the vehicle does not downshift quick enough u
- Bulletin:
- 25-001-14
- Component:
- 080000 fuel system, diesel
- Summary:
- Diesel exhaust fluid (def) injector inspection this bulletin involves pressurizing the diesel exhaust fluid (def) injector line to check for a leak during new vehicle preparation. the def system may not become functional until the vehicle
- Bulletin:
- 21-012-14
- Component:
- 100000 power train
- Summary:
- Transmission shift enhancements - adaptation drive learn procedure this bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation
- Bulletin:
- 18-028-14
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: mil illumination - diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. some customers may experience a malfunction indicator lamp (
- Bulletin:
- 08-008-14 REV. B
- Component:
- 350000 equipment
- Summary:
- Ra2 rg2 or rj2 radio update to prevent display screen lockup this bulletin involves updating the radio's software or replacing the radio if required. a customer may experience the radio display screen is locked on the ram logo. this sof
- Bulletin:
- 21-016-14
- Component:
- 100000 power train
- Summary:
- Flash: transmission shift enhancements this bulletin involves flash reprogramming of the transmission control module (tcm) with new software. the customer may indicate that they may have experienced any of the following: ? 4x4 low mode
- Bulletin:
- 18-034-14
- Component:
- 060000 engine and engine cooling
- Summary:
- P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. a small number of customers may experience a malfunction indicator lamp (mil) illumination. upon further investigation
- Bulletin:
- STAR News No. 85
- Component:
- 350000 equipment
- Summary:
- Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
- Bulletin:
- 08-063-14
- Component:
- 110000 electrical system
- Summary:
- Incorrect battery this bulletin involves inspecting to see if the vehicle has the correct battery and replacement if required. the customer may experience a slow crank during very cold temperatures. on further inspection it may be found t
- Bulletin:
- 08-071-14
- Component:
- 110000 electrical system
- Summary:
- Flash: park assist enhancement this bulletin involves updating the park assist module (pam) software. a customer may notice at low speed operation (below 7mph/11kph) a cluster display indicating an object is detected by the front park ass
- Bulletin:
- 16-001-14
- Component:
- 020000 suspension
- Summary:
- High speed vibration coming from the rear of the vehicle this bulletin involves replacing the rear propeller shaft. customers may indicate that they feel a vibration coming from the rear of the vehicle at speeds between 80 kph (50 mph) a
- Bulletin:
- 23-023-14
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Metallic rattle noise from the roof headliner area this bulletin involves bonding the roof sheet metal to the roof bow using urethane adhesive. loud metallic rattle noise coming from the roof headliner area while driving over rough road su
- Bulletin:
- 08-081-14
- Component:
- 110000 electrical system
- Summary:
- Mil illumination dtc u11e9 after fascia removal this bulletin involves confirming that the active grille shutter (ags) electrical harness connector is properly connected.
- Bulletin:
- 21-025-14
- Component:
- 060000 engine and engine cooling
- Summary:
- Vehicle remains in first gear too long after engine restarts with stop/start feature this bulletin involves flash reprogramming of the transmission control module (tcm) with new software. customers may indicate that the vehicle remains in
- Bulletin:
- 08-072-14
- Component:
- 100000 power train
- Summary:
- Intermittently the vehicle will not shift out of park this bulletin involves replacing the electronic shifter, if required. the customer may experience not being able to shift out of park. this condition can be corrected by turning off th
- Bulletin:
- 21-012-14 REV. B
- Component:
- 100000 power train
- Summary:
- 8 speed transmission shift adaptation, drive learn procedure this bulletin involves performing a transmission adaptation learn procedure based on a subjective shift quality rating evaluation.the adaptation drive learn procedure must be per
- Bulletin:
- 21-030-14
- Component:
- 100000 power train
- Summary:
- 845re transmission quick learn procedure this bulletin provides information on how to perform the new scan tool based transmission quick learn procedure. this procedure is required after certain transmission repairs or to remedy a customer
- Bulletin:
- 18-028-14 REV. B
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: mil illumination - diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. it also involves replacement of the oxygen (o2) sensor and c
- Bulletin:
- 08-088-14
- Component:
- 353100 equipment:electrical:anti-theft devices
- Summary:
- Law enforcement theft alarm inoperative this bulletin involves reconfiguring the vehicle for proper theft alarm operation. the customer may notice that the theft alarm feature is inoperative.
- Bulletin:
- 18-054-14
- Component:
- 060000 engine and engine cooling
- Summary:
- Intermittent extended crank, long crank time. this bulletin involves inspecting the bank 1 camshaft position sensor serial number and if necessary, replacing the sensor. a small number of customers may experience an intermittent 1 to 5 seco
- Bulletin:
- 18-028-14 REV. C
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: mil illumination - diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. it also involves replacement of the oxygen (o2) sensor and c
- Bulletin:
- 21-030-14 REV. A
- Component:
- 100000 power train
- Summary:
- 845re transmission quick learn procedure this bulletin provides information on how to perform the new scan tool based transmission quick learn procedure. this procedure is required after certain transmission repairs or to improve a custom
- Bulletin:
- 08-021-14 REV. C
- Component:
- 010000 steering
- Summary:
- Rg3 rg4 rj3 rj4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. dab (digital audio broadcast) is inoperative. wrong routing for addresses with a longitude between 0 and -1 degrees. speed c
- Bulletin:
- 55372070A$
- Component:
- 126000 exterior lighting:turn signal
- Summary:
- Mirror, outside rearview replacement outside rearview mirror assembly comes equipped with turn signal and auxiliary (puddle) light. if turn signal/puddle lamp is visually different from oe, you will need to swap the original lamp to the
- Bulletin:
- 68302824A$
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Auxiliary lamp, outside mirror the auxiliary lamp (puddle lamp) in the outside rearview mirror has been revised. ensure it visually matches the puddle light on the opposite mirror. if not, both sides will need to be replaced
- Bulletin:
- 08-097-14
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Mirror tilt in reverse feature is not functioning correctly this bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. the customer may describe one mirror tilting in reverse and the other mirror not tilti
- Bulletin:
- 18-045-14
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- P20ee scr nox catalyst efficiency below threshold bank 1 this bulletin involves verifying the proper operation of the diesel exhaust fluid (def) system and, if necessary, replacing the selective catalyst reduction (scr) catalyst assembly.
- Bulletin:
- 21-003-14 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: 845re transmission shift enhancements, 2-1 downshift this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. the following tcm calibration improvements are available for vehicl
- Bulletin:
- 18-025-14 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: powertrain system improvements/enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following powertrain system improvements/enhancements are included in this
- Bulletin:
- 18-028-14 REV. D
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: mil illumination - diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. it also involves replacement of the oxygen (o2) sensor and cleaning o
- Bulletin:
- 5RR541XRA
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Power fold rearview mirror prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. move the mirror to its full forward position and then to full retract position using the power fol
- Bulletin:
- 68105583A
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter: before replacing this part, please call any one of the following people. engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
- Bulletin:
- 68277402A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
- Bulletin:
- 9003216
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Power fold rearview mirror prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. move the mirror to its full foward position and then to full retract position using the power fold
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003059
- Component:
- 353000 equipment:electrical
- Summary:
- Park assist sensor 1) active or stored dtc of signal shape / waveform failure fault: b128e-25, b128f-25, b1290-25, b1291-25, b1292-25, b1293-25, b1295-25, b1296-25, b1297-25, and/or b1298-25, check for snow/mud/ice/obstruction and clean th
- Bulletin:
- 30657
- Component:
- 110000 electrical system
- Summary:
- R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
- Bulletin:
- 30865
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
- Bulletin:
- 30928
- Component:
- 131000 visibility:windshield
- Summary:
- 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
- Bulletin:
- 30731
- Component:
- 060000 engine (pws)
- Summary:
- 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
- Bulletin:
- 30948
- Component:
- 330000 interior lighting
- Summary:
- Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
- Bulletin:
- 31056
- Component:
- 220000 seats
- Summary:
- Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
- Bulletin:
- 31127
- Component:
- 070000 fuel system, gasoline
- Summary:
- Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
- Bulletin:
- 31115
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
- Bulletin:
- D-16-28 Rev. A
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Dapap requirements - addition of exterior mirrors (rev. a)
- Bulletin:
- D-17-08
- Component:
- 350000 equipment
- Summary:
- Essential flash management
- Bulletin:
- D-17-11
- Component:
- 350000 equipment
- Summary:
- Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
- Bulletin:
- D-17-12
- Component:
- 350000 equipment
- Summary:
- Shop certification program guidelines
- Bulletin:
- 08-028-17
- Component:
- 350000 equipment
- Summary:
- Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air update (fota) and provides a service technician an overview of the steps a customer will need to take to complete t
- Bulletin:
- 16887
- Component:
- 060000 engine (pws)
- Summary:
- Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
- Bulletin:
- 17006
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
- Bulletin:
- 17007
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
- Bulletin:
- 17109
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
- Bulletin:
- 17124
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
- Bulletin:
- 17127
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
- Bulletin:
- 17135
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
- Bulletin:
- 17161
- Component:
- 116000 electrical system:ignition
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17191
- Component:
- 121000 exterior lighting:headlights
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17202
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 68056356A$
- Component:
- 100000 power train
- Summary:
- Axle assembly, axle carrier, axle ring and pinion engineering is currently investigating concerns with pinion seals on the 2014-15 my ram 1500 pick-up with a rear axle manufactured within the october to november 2014 calendar year. pleas
- Bulletin:
- 18-072-16
- Component:
- 070000 fuel system, gasoline
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following powertrain system improvements/enhancements are included in th
- Bulletin:
- 17598
- Component:
- 160000 structure
- Summary:
- 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
- Bulletin:
- 20624
- Component:
- 353600 equipment:air conditioner
- Summary:
- 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
- Bulletin:
- 20610
- Component:
- 060000 engine and engine cooling
- Summary:
- P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
- Bulletin:
- 22843
- Component:
- 120000 exterior lighting
- Summary:
- Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
- Bulletin:
- 22842
- Component:
- 060000 engine (pws)
- Summary:
- 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
- Bulletin:
- 20614
- Component:
- 180000 vehicle speed control
- Summary:
- P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
- Bulletin:
- 15640
- Component:
- 170000 latches/locks/linkages
- Summary:
- Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
- Bulletin:
- 16103
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
- Bulletin:
- 16374
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
- Bulletin:
- 68302828A$
- Component:
- 130000 visibility
- Summary:
- Turn signal, outside rearview mirror the turn signal in the outside rearview mirror has been revised. ensure it visually matches the turn signal on the opposite mirror. if not, both sides will need to be replaced.
- Bulletin:
- 18-023-16
- Component:
- 110000 electrical system
- Summary:
- Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 16387
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
- Bulletin:
- 16388
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
- Bulletin:
- 68225378A$
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- 3.0l v6 turbo diesel - sales code exf a crankshaft locking tool marked 630 is installed on all 3.0l exg long blocks (lower rear left side of block under starter location). this tool locks the crankshaft at 30? atdc. refer to: valve timin
- Bulletin:
- Z5091195A$
- Component:
- 110000 electrical system
- Summary:
- Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
- Bulletin:
- 21-012-14 REV. A
- Component:
- 100000 power train
- Summary:
- Transmission shift enhancements - adaptation drive learn procedure this bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation
- Bulletin:
- 23-018-14
- Component:
- 350000 equipment
- Summary:
- Armrest storage compartment lid difficult to latch this bulletin involves replacing the front center seat armrest storage compartment lid bumpers. front center seat armrest storage compartment lid is difficult to latch due to hard lid bum
- Bulletin:
- 18-034-14 REV. A
- Component:
- 060000 engine (pws)
- Summary:
- P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. a small number of customers may experience a malfunction indicator lamp (mil) illumination. upon further investigation
- Bulletin:
- 08-062-14
- Component:
- 350000 equipment
- Summary:
- Replace radio no am or fm reception this bulletin involves replacing the rj radio with a ra sales code radio. no fm or am reception.
- Bulletin:
- 08-021-14 REV. B
- Component:
- 350000 equipment
- Summary:
- Rg3 rg4 rj3 rj4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. ? speed camera uk & spain complaining that the speed camera feature was not available with the latest my14 software. ? da
- Bulletin:
- 08-036-14 REV. A
- Component:
- 111000 electrical system:battery
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. navigation function may resets itself after using one-shot voi
- Bulletin:
- 68225378A$
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- 3.0l v6 turbo diesel - sales code exf a crankshaft locking tool marked 630 is installed on all 3.0l exf long blocks (lower rear left side of block under starter location). this tool locks the crankshaft at 30? atdc. refer to: valve timin
- Bulletin:
- 68315574A$
- Component:
- 350000 equipment
- Summary:
- Bumper kit if you are ordering a center console bumper kit to repair a vehicle for tsb 23-001- 16 or rrt 16-011 and you receive kit pn 68315574aa, discard the instruction sheet shipped with the kit and reference tsb 23-001-16 rev. b for
- Bulletin:
- 15614
- Component:
- 350000 equipment
- Summary:
- Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
- Bulletin:
- 08-028-16
- Component:
- 118000 electrical system: software
- Summary:
- Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
- Bulletin:
- 9002544
- Component:
- 021600 suspension:front:wheel bearing
- Summary:
- Part description: front hub & bearing assembly issue description: before replacing this part, please call paul kuehl on his cell at (248) 535-7013. if no answer, and no return call in 15 minutes, proceed with repair.
- Bulletin:
- 18-021-15
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Flash: 3.0l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. it also involves replacement of the oxygen (o2) sensor and cleaning or
- Bulletin:
- 07-004-15
- Component:
- 060000 engine and engine cooling
- Summary:
- Malfunction indicator lamp (mil) illuminated dtc p1d73 active grill shutter (ags) performance this bulletin involves inspecting and securing the ags actuator motor case housing. the customer may describe the mil is illuminated. on furthe
- Bulletin:
- 08-030-15
- Component:
- 120000 lighting (pws)
- Summary:
- Auto headlamp enhancements this bulletin involves checking tunnel detection values and performing a vehicle reconfiguration if needed. the customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps m
- Bulletin:
- 07-002-15 REV. A
- Component:
- 060000 engine (pws)
- Summary:
- Idler pulley noise during cold start this bulletin involves replacing the idler pulley. the customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently duri
- Bulletin:
- 08-016-15
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Poor radio reception this bulletin involves replacing the satellite antenna if needed. a customer may experience, sxm (sirius/xm) radio has intermittent muting. this occurs in areas where xm signal is degraded and cell signal is very weak
- Bulletin:
- 18-015-15
- Component:
- 100000 power train
- Summary:
- Malfunction indicator lamp (mil) illumination and/or intermittent no crank no start this bulletin involves inspecting the charge air cooler (cac) system for excessive water and/or ice and drying the cac components if needed. it also involv
- Bulletin:
- 6th Edition 2015
- Component:
- 350000 equipment
- Summary:
- Warranty operations newsletter volume 1, issue 6
- Bulletin:
- 08-072-15 REV-A
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. ? track names may be displayed twice in usb or sd media modes.
- Bulletin:
- 09-008-15
- Component:
- 060000 engine (pws)
- Summary:
- 3.6l oil loss diagnostic aid this bulletin involves additional information on oil loss.
- Bulletin:
- 31-001-15
- Component:
- 220000 seats
- Summary:
- Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
- Bulletin:
- 05-008-15
- Component:
- 030000 brakes (pws)
- Summary:
- Vehicle pulls or drifts while applying the brakes this bulletin involves cleaning the front brake rotor friction surfaces and replacing the front brake pads.
- Bulletin:
- 1UU47DX9A
- Component:
- 220000 seats
- Summary:
- Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
- Bulletin:
- 04610124A
- Component:
- 220000 seats
- Summary:
- Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
- Bulletin:
- 04861963A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
- Bulletin:
- 05149141A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
- Bulletin:
- 05154400A
- Component:
- 010000 steering
- Summary:
- Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
- Bulletin:
- 05191925A
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
- Bulletin:
- 55112621A
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 56041380A
- Component:
- 111000 electrical system:battery
- Summary:
- Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
- Bulletin:
- 56046094A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
- Bulletin:
- 68079375A
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
- Bulletin:
- 68080819A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
- Bulletin:
- 68090604A
- Component:
- 100000 power train
- Summary:
- Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
- Bulletin:
- 68140664A
- Component:
- 350000 equipment
- Summary:
- Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
- Bulletin:
- 68174064A
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t
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