2014 PORSCHE CAYENNE Recalls (2)

Campaign:
13V506000 on 11/03/2013
Component:
Electrical system: instrument panel
Manufactured:
05/26/2013 - 07/09/2013
Affected:
207
Defect:
Porsche cars north america, inc. (porsche) is recalling certain model year 2013-2014 cayenne and cayenne gts, model year 2013 cayenne diesel and model year 2014 cayenne s, s hybrid, turbo, and turbo s vehicles manufactured may 27, 2013, through july 10, 2013. in the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.
Consequence:
The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Correction:
Porsche will notify owners, and dealers will update the instrument cluster software free of charge. the recall began on december 5, 2013. owners may contact porsche at 1-800-767-7243. porsche's recall number is ad03.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V169000 on 03/22/2016
Component:
Service brakes, hydraulic:pedals and linkages
Manufactured:
04/27/2010 - 01/10/2016
Affected:
88,300
Defect:
Porsche cars north america, inc. (porsche) is recalling certain model year 2011-2016 cayenne vehicles manufactured april 28, 2010, to january 11, 2016. the brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
Consequence:
If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Correction:
Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. the recall began on july 8, 2016. owners may contact porsche customer service at 1-800-767-7243. porsche's number for this recall is ag02.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2014 PORSCHE CAYENNE TSBs (53)

Bulletin:
TIS-60-14
Component:
060000 engine (pws)
Summary:
Porsche: the cylinder head on some engines fails to meet specifications requirement and the long term durability for vehicles manufacturer. model 2014 cayenne. *pe
Bulletin:
SB-1502
Component:
350000 equipment
Summary:
Porsche cayenne (92a) bulletin on replacing cowl drain. if cowl cage will not fasten properly to the body replace it. *cn
Bulletin:
SB-1504-2760
Component:
113000 electrical system:starter assembly
Summary:
Summary to be provided on a future date.
Bulletin:
25/16
Component:
031000 service brakes, hydraulic:pedals and linkages
Summary:
Ag02 stop sale campaign/recall campaign - checking circlip on bearing bracket for pedals internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre
Bulletin:
122-J8L6N-09
Component:
118000 electrical system: software
Summary:
Enabling online services
Bulletin:
122-Q5C4S-06
Component:
060000 engine (pws)
Summary:
Issue: oil in the wiring harness. information: if oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
Bulletin:
122-E2Z6Z-06
Component:
072000 fuel system, gasoline:delivery
Summary:
Concerns: fuel level sender information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. there is a possibility that the fuel level senders on the affected vehiclesmay not have been calibrated corr
Bulletin:
122-U5E8V-06
Component:
105500 power train:driveline:differential unit
Summary:
Concerns: rear-differential lock control unit information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. with the current data record for regulating the rear-differential lock, noises ("rattling")
Bulletin:
122-E7Q7N-05
Component:
060000 engine and engine cooling
Summary:
Concerns: oil guide housing information: oil leak ("sweating", drops of oil) on engine in oil guide housing area we have discovered that the cause of some leaks in the specified area could not be detected and determined definitively in t
Bulletin:
122-G7N4L-05
Component:
110000 electrical system
Summary:
Concerns: power supply relays information: there is a possibility that relays froma batch whose switching contact was not manufactured according to specifications were installed on the affected vehicles. as a result, the switching contac
Bulletin:
122-K2P3H-06
Component:
060000 engine and engine cooling
Summary:
Concerns: spring band clamp on coolant reservoir information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. there is a possibility that two spring band clamps with too large a diameter were install
Bulletin:
122-A2B6J-06
Component:
353100 equipment:electrical:anti-theft devices
Summary:
Concerns: sensor for interior surveillance in the roof console information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. a sensor for the interior surveillance system in the roof console that does
Bulletin:
122-X3H2P-06
Component:
060000 engine (pws)
Summary:
Concerns: cylinder head information: this is to inform you of a stop sale campaign on the above-mentioned vehicles. routine tests carried out previously have shown that the cylinder head on the engines on the affected vehicles do not meet
Bulletin:
122-U5S5J-09
Component:
111000 electrical system:battery
Summary:
Information: during the packaging of a high voltage lithium ion battery, copies of the test log for classification of lithium-ion high voltage batteries (located in piwis - standard forms) must be attached inside the box and to the document
Bulletin:
122-A4N7P-09
Component:
118500 electrical system: integrated trailer brake control
Summary:
Information: a cayenne with optional equipment no. 1d6 will come with a trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. the cayenn
Bulletin:
122-T9Z8L-12
Component:
060000 engine (pws)
Summary:
The following procedure is recommended to ensure that the engine oil level is correct. by following this procedure, the engine oil level display will be displayed as completely full. if the engine oil is filled beyond this level, the warni
Bulletin:
122-E3D6M-12
Component:
110000 electrical system
Summary:
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. as a result, the contacts can become corroded. in the event of a customer complaint, check the plug connection o
Bulletin:
122-G8Z4D-10
Component:
125100 exterior lighting:brake lights:switch
Summary:
Information: a cayenne with optional equipment no. 1d6 will come with a trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. the cayenn
Bulletin:
122-Q3V5G-10
Component:
110000 electrical system
Summary:
Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptommust be simulate
Bulletin:
122-P6P7K-10
Component:
350000 equipment
Summary:
Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. the optimized transfer case is used during production from week 31/2016. if the transfer case needs to be replaced, check the p
Bulletin:
122-T9Z8L-12
Component:
060000 engine (pws)
Summary:
The following procedure is recommended to ensure that the engine oil level is correct. by following this procedure, the engine oil level display will be displayed as completely full. if the engine oil is filled beyond this level, the warni
Bulletin:
122-E3D6M-12
Component:
110000 electrical system
Summary:
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. as a result, the contacts can become corroded. in the event of a customer complaint, check the plug connection o
Bulletin:
122-T5P5F-07
Component:
355200 equipment:other:owners/service/other manual
Summary:
Information: converting transfer cases that are still in stock to the new type before installing themin customer vehicles.
Bulletin:
122-S5L3F-07
Component:
111000 electrical system:battery
Summary:
Concerns: agm starter battery (referred to below simply as ?battery?) information: customer complaints concerning battery-related topics recurring customer complaints concerning topics relating to battery capacity and quality.
Bulletin:
122-Y6R5S-07
Component:
111000 electrical system:battery
Summary:
Concerns: agm starter battery (referred to below simply as 'battery') situation: support for the care andmaintenance of the agmstarter battery (at the dealership): from the time the vehicle is delivered to the porsche centre until it is h
Bulletin:
122-Z6W8C-07
Component:
111000 electrical system:battery
Summary:
Subject: discharge protection function of the batterymanagement system(bms) in order to extend the service life of high-voltage and low-voltage batteries
Bulletin:
122-F7A7X-10
Component:
118000 electrical system: software
Summary:
The rear lid closes at a higher speed particularly at cold temperatures. the signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software.
Bulletin:
122-Q5N4V-10
Component:
060000 engine and engine cooling
Summary:
Reworking connector on engine coolant level sensor for low-temperature cooling system (red "engine coolant level" warning message in the instrument cluster/sy2215)? contact problems with the installed plug contacts in the connector for the
Bulletin:
122-D2Y3E-01
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
The turbocharger is damaged by detached parts of the cracked inner part of the manifold. a faulty turbocharger is diagnosed due to loss of power and when the "check engine" warning is activated. however, a faulty turbocharger can also be
Bulletin:
122-L6Q4X-01
Component:
060000 engine and engine cooling
Summary:
Symptom: the engine will not start at times and the fault code p0607 control unit faulty is stored in the fault memory. cause: the dme control unit can become damaged via the electric wires as a result of electrostatic discharge of the th
Bulletin:
122-N9F6H-01
Component:
353000 equipment:electrical
Summary:
Information: the customer complains that certain functions of the front camera are not available at times: * lane change assist not available * porsche dynamic light system not available * traffic sign recognition not available cause: i
Bulletin:
122-F3H8X-11
Component:
353600 equipment:air conditioner
Summary:
Subject: air-conditioning system function situation: customers complain that the air conditioning does not function at times or after starting it. the air conditioning does not turn on or is turned off if the state of charge of the high-v
Bulletin:
122-J4H9M-12
Component:
060000 engine (pws)
Summary:
Situation: cayenne diesel vehicles were equipped with undisclosed auxiliary emission control devices which are not permitted by emissions regulations. action required: install updated engine control module (dme) software, transmission c
Bulletin:
122-N6B7V-12
Component:
010000 steering
Summary:
Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptom must be simulate
Bulletin:
122-T7Y5Q-12
Component:
110000 electrical system
Summary:
Information: this document updates information previously published in eq 1105, eq 1105, and eq 1401. to provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg
Bulletin:
122-T3F3A-01
Component:
080000 fuel system, diesel
Summary:
Subject: ensuring the quality of vehicles following storage information: due to the stop sale for cayenne diesel vehicles, pre-owned vehicles were stored for a long time at the dealerships.
Bulletin:
122-N6L6C-09
Component:
070000 fuel system, gasoline
Summary:
The o-ring on the fuel injector can be damaged by the clamping ring. the clamping ring has been re-designed. when working on the fuel injector, e.g. in the event of a leak, in addition to replacing the o-ring, the clamping ringmust also be
Bulletin:
122-M3B5L-03
Component:
104000 power train:transfer case (4-wheel drive)
Summary:
Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptommust be simulate
Bulletin:
122-A6Z3V-03
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Subject: intake valves and intake ports information: carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. if there is a complaint about knocking combustion, e.g. during acceleration at high load, the con
Bulletin:
122-A5L9U-04
Component:
070000 fuel system, gasoline
Summary:
Information: analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a pentosin leak in the pump. in the event of a complaint about traces of oil in the hydraulic pump or tandem pump a
Bulletin:
122-G9T9Y-04
Component:
100000 power train
Summary:
Vehicle types: cayenne/cayenne diesel/cayenne s/cayenne gts/cayenne s hybrid/cayenne turbo/cayenne turbo s concern: current approval status: january 2018
Bulletin:
122-F4U4P-04
Component:
110000 electrical system
Summary:
Model line: cayenne (92a) macan (95b) concerns: agm starter battery (referred to below simply as ?battery?) situation: customer complaints concerning battery-related topics recurring customer complaints concerning topics relating to bat
Bulletin:
122-B9V4V-06
Component:
355200 equipment:other:owners/service/other manual
Summary:
Information: the approval and support management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the support specialists within porsche r&d. as a result, this process has
Bulletin:
122-P5G7U-07
Component:
070000 fuel system, gasoline
Summary:
Oil in the wiring harness. if oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
Bulletin:
122-R9H5B-07
Component:
060000 engine (pws)
Summary:
Concerns: belt tensioner information: checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
Bulletin:
122-P5G7U-07
Component:
060000 engine (pws)
Summary:
Oil in the wiring harness. if oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
Bulletin:
122-R9H5B-07
Component:
060000 engine (pws)
Summary:
Concerns: belt tensioner information: checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
Bulletin:
122-P7P6D-08
Component:
060000 engine (pws)
Summary:
Technical background the issue is caused by incomplete cutting of the drain flap at the parts supplier. when the flap is not cut all the way back, it is not able to open fully. the drain will clog.
Bulletin:
122-X5F7U-08
Component:
030000 brakes (pws)
Summary:
Symptom customers complain that the brake pedal does not always return completely to its end position following actuation.
Bulletin:
122-R4C7X-08
Component:
280000 back over prevention
Summary:
Subject: front camera symptom: the customer complains that certain functions of the front camera are not available at times: lane change assist not available porsche dynamic light system not available traffic sign recognition not avail
Bulletin:
122-P2Q5Z-10
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Subject: documentation of the implementation of ag01 emissions recall in the in-form tool information: the implementation of campaign "ag01 emissions recall" was not documented fully according to specifications in the in-form tool on the
Bulletin:
122-X3H4Z-10
Component:
060000 engine (pws)
Summary:
Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptommust be simulate
Bulletin:
122-F9S5J-09
Component:
110000 electrical system
Summary:
Cause the control unit for the auxiliary alarm system has limited bus communication. date of introduction control units for the auxiliary alarm system with updated software have been used in production since the beginning of december 20

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