2014 MERCEDES-BENZ E350 Recalls (7)
- Campaign:
- 15V088000 on 02/12/2015
- Component:
- Structure:body:hood
- Manufactured:
- 07/01/2012 - 11/30/2014
- Affected:
- 147,224
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2013-2015 e350 sedan, e350 4matic sedan, e350 4matic station wagon, e400 hybrid sedan, cls 550 cgi, and cls550 4matic, 2013-2014 e550 4matic sedan, 2013 e63 sedan, e63 station wagon and cls63, 2014-2015 cls63 4matic, e63 4matic sedan, e63 4matic sedan "s", and e63 4matic station wagon, 2015 cls400, 2015 e400 sedan, e400 4matic sedan and cls400 4matic and 2014 cls63 "s". the affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
- Consequence:
- If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
- Correction:
- Mbusa will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. the recall began march 6, 2015. owners may contact mbusa customer service at 1-201-573-5339. mbusa's number for this recall is 2015020001.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V792000 on 11/23/2015
- Component:
- Fuel system, gasoline:delivery
- Manufactured:
- 06/03/2014 - 07/08/2014
- Affected:
- 809
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2014 e350 and e350 4matic sedans manufactured june 4, 2014, to july 9, 2014. the affected vehicles were built with a fuel feed line that has a single flare fitting instead of a double flare fitting.
- Consequence:
- If the fuel feed line has the incorrect flare fitting, the connection between the fuel hose and the fuel feed line might develop a leak or may completely disconnect. leaking fuel in the presence of an ignition source increases the risk of a fire and if the fuel feed line disconnects, the vehicle would stall, increasing the risk of a crash.
- Correction:
- Mbusa will notify owners, and dealers will install the correct fuel line, free of charge. this recall began on january 11, 2016. owners may contact mercedes-benz customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V899000 on 12/13/2016
- Component:
- Steering:electric power assist system
- Manufactured:
- 08/22/2012 - 08/13/2015
- Affected:
- 70
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2013-2015 sl550, 2013-2014 sl63 amg, 2014-2016 e350, 2014 e350 cabriolet, e350 coupe, 2014-2015 s550, 2015 e350 bluetec, 2015-2016 e400, 2016 e550 coupe, and maybach s600 vehicles manufactured august 23, 2012, to august 14, 2015. the affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
- Consequence:
- If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. the increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
- Correction:
- Mbusa will notify owners, and dealers will replace the electric power steering control unit, free of charge. the recall began october 13, 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V177000 on 03/16/2017
- Component:
- Air bags:frontal:sensor/control module
- Manufactured:
- 12/31/2007 - 12/31/2016
- Affected:
- 51
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Correction:
- Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V177000 on 03/16/2017
- Component:
- Electrical system: software
- Manufactured:
- 12/31/2007 - 12/31/2016
- Affected:
- 51
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Correction:
- Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V627000 on 10/10/2017
- Component:
- Air bags:frontal
- Affected:
- 495,290
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Correction:
- Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V627000 on 10/10/2017
- Component:
- Air bags:frontal
- Affected:
- 495,290
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Correction:
- Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2014 MERCEDES-BENZ E350 TSBs (13)
- Bulletin:
- LI-54-65P056779
- Component:
- 110000 electrical system
- Summary:
- Xentry (mercedes): on some vehicles, the ready led lights up, only, the parktronic system fails to display obstacles, a low on board electrical system voltage only occurs on engine start up. models 212, 207, 117. no model years.
- Bulletin:
- LI91-45P056629
- Component:
- 150000 seat belts
- Summary:
- Xentry (mercedes): on some vehicles, the seat belt extender switch fails to operate. model 207. no model years. *pe
- Bulletin:
- LI-46-35P055436
- Component:
- 016000 steering:electric power assist system
- Summary:
- Xentry (mercedes): red display message in instrument cluster power steering malfunction and steering assistance is reduced, check immediately the owner's manual after engine start. model 207, 204, 212, 231. no model year.
- Bulletin:
- LI54.65-P-058568
- Component:
- 356000 equipment adaptive
- Summary:
- The service calibration are not able to be prformed without code 500. 06/10/14*lj
- Bulletin:
- LI54.71-P-056477
- Component:
- 356000 equipment adaptive
- Summary:
- xentry( mercedes): blind spot inoperative. 06/10/14*lj the cause of the defect comes from moisture & malfunctions on the engine compartment. *lj update 05/16/2015*lj
- Bulletin:
- SCB-2014050002
- Component:
- 103000 power train:automatic transmission
- Summary:
- Mercedes: transmission control module software is updated due to lack of corresponding with current production configuration. model 2014 212, 218. *pe
- Bulletin:
- LI83-00P-052510
- Component:
- 353600 equipment:air conditioner
- Summary:
- Xentry (mercedes): control units installed, under driver/front passenger seat, has water entering tray, caused by condensation hose of a/c housing being either dislocated, pinched, crushed or leaking. model all. *pe
- Bulletin:
- LI-27-19P056458
- Component:
- 103000 power train:automatic transmission
- Summary:
- Xentry (mercedes): combination of fault codes p060c00 and/or p060600, causing various transmission symptoms due to central processing unit, software induced internal control unit fault is detected. model 212.098, 212.298, 212. 095, 212.19
- Bulletin:
- LI46-35P059241
- Component:
- 010000 steering
- Summary:
- Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering malfunction, service required. steering system is sluggish. model 117
- Bulletin:
- LI54-30-P061864
- Component:
- 117000 digital instrument panel
- Summary:
- Xentry (mercedes): some vehicles are experiencing a freeze if distronic speed is set and canceled immediately on assistance graphic of instrument panel. software needs reprogramming. model 212, 218. no years listed. *pe
- Bulletin:
- LI82.60-P-056890
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LI07.08-P-060993
- Component:
- 060000 engine (pws)
- Summary:
- Engine diagnosis warning lamp lights up in instrument cluster, fault code u145400: "implausible data were received from the ethanol sensor"
- Bulletin:
- LI82.70-P-060004
- Component:
- 353000 equipment:electrical
- Summary:
- Iphone mobile phone: various complaints after software update to ios8
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