2014 MCI D4500 Recalls (7)
- Campaign:
- 14V370000 on 06/25/2014
- Component:
- Exterior lighting:headlights
- Manufactured:
- 06/30/2013 - 04/29/2014
- Affected:
- 686
- Defect:
- Motor coach industries, inc. (mci) is recalling certain model year 2014 d4000, d4005, d4000istv, d4500, d4505, and j4500 motor coaches manufactured july 2013 to april 2014. the multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.
- Consequence:
- If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.
- Correction:
- Mci will notify owners, and dealers will update the multiplex controller software, free of charge. the recall began in july 2014. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is 413.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V184000 on 03/29/2015
- Component:
- Steering:linkages:tie rod assembly
- Manufactured:
- 08/25/2014 - 12/02/2014
- Affected:
- 131
- Defect:
- Motor coach industries (mci) is recalling certain model year 2014 j4500 and model year 2015 d4000istv, d4005, d4500, and d4505 motor coaches manufactured august 26, 2014, to december 3, 2014. the affected motor coaches have front and steerable tag axles whose tie rod nuts may be improperly torqued.
- Consequence:
- If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.
- Correction:
- Mci will notify owners, and dealers will inspect the tie rod nut torque, replacing the parts as necessary, free of charge. the recall began on april 15, 2015. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V276000 on 05/11/2015
- Component:
- Engine and engine cooling:engine
- Manufactured:
- 07/03/2014 - 04/29/2015
- Affected:
- 243
- Defect:
- Motor coach industries (mci) is recalling certain model year 2011-2012 d4000 motorcoaches manufactured november 12, 2011, to july 11, 2012, and 2014-2015 d4500 motorcoaches manufactured july 4, 2014, to april 30, 2015. excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
- Consequence:
- If the engine oil comes into contact with a hot surface, it can increase the risk of a vehicle fire.
- Correction:
- Mci will notify owners, and cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ecm) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. these repairs will be performed free of charge. the recall began on june 18, 2015. owners may contact mci customer service at 1-800-241-2947 or cummins inc. at 1-800-343-7357. mci's number for this recall is sb 423.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V389000 on 06/18/2015
- Component:
- Power train:axle hubs
- Manufactured:
- 12/18/2013 - 04/13/2014
- Affected:
- 232
- Defect:
- Motor coach industries (mci) is recalling certain model year 2014 d4500 vehicles manufactured december 19, 2013, to april 14, 2014, 2013-2014 d4505 vehicles manufactured february 1, 2013, to april 22, 2014, and 2013-2015 j4500 vehicles manufactured november 26, 2013, to may 22, 2015. the affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result in the hub carrier leaking oil or cracking.
- Consequence:
- Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
- Correction:
- Mci will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. when parts become available, the affected hub carriers will be replaced, free of charge. the recall began on august 4, 2015. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is sb 425.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V020000 on 01/19/2016
- Component:
- Seats
- Manufactured:
- 04/14/2010 - 12/17/2015
- Affected:
- 607
- Defect:
- Motor coach industries (mci) is recalling certain model year 2011-2013 and 2015 j4500 coaches manufactured november 18, 2011, to july 10, 2015, 2011-2012 and 2014-2015 d4000 coaches manufactured manufactured september 24, 2010, to september 5, 2015, 2011-2013 and 2015-2016 d4005 coaches manufactured january 17, 2011, to november 23, 2015, 2012-2014 and 2016 d4000istv coaches manufactured july 18, 2012, to december 2, 2015, 2010-2016 d4500 coaches manufactured april 15, 2010, to december 18, 2015 and 2011-2016 d4505 coaches manufactured december 15, 2010, to december 4, 2015. the affected buses are equipped with certain recaro ergo-m commercial bus driver seats that have j-brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the j-bracket.
- Consequence:
- If the seatbelt anchorage assembly separates from the j-bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
- Correction:
- Mci will notify owners and dealers will inspect the seats and determined if welds are missing. any j-bracket that is missing welds will be removed and replaced, free of charge. the recall began on february 15, 2016. owners may contact mci at 1-800-241-2947. mci's number for this recall is sb 431.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V309000 on 05/14/2018
- Component:
- Engine and engine cooling:exhaust system
- Manufactured:
- 04/25/2011 - 10/20/2016
- Affected:
- 1,123
- Defect:
- Motor coach industries (mci) is recalling certain 2011-2016 d4500, d4505, d4000, d4005, and d4000 istv motor coaches equipped with isx engines. due to vibrations, the exhaust bellow pipes develop a hole.
- Consequence:
- If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. the recall began july 10, 2018. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V309000 on 05/14/2018
- Component:
- Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
- Manufactured:
- 04/25/2011 - 10/20/2016
- Affected:
- 1,123
- Defect:
- Motor coach industries (mci) is recalling certain 2011-2016 d4500, d4505, d4000, d4005, and d4000 istv motor coaches equipped with isx engines. due to vibrations, the exhaust bellow pipes develop a hole.
- Consequence:
- If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. the recall began july 10, 2018. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2014 MCI D4500 TSBs (13)
- Bulletin:
- SB-407
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Motor coach industries (mci): red 185 durometer polyurethane bushings were replaced with 288 polyurethane bushings in shock absorbers that in cold temperatures, will fail, causing absorber stud to break, at bushing, and coach is not opera
- Bulletin:
- SB-3082
- Component:
- 060000 engine (pws)
- Summary:
- Motor coach ind. (mci): to correct an active fault code (2311), experienced in the engine, a new calibration ecm is being installed. *pe
- Bulletin:
- SB 3097B
- Component:
- 162300 structure:body:door
- Summary:
- This service bulletin informs affected customers that mci has made an improvement to the parcel rack compartment door installation which will minimize the parcel rack compartment door rattling on model year 2014-2017 mci d model coaches and
- Bulletin:
- SB 440
- Component:
- 060000 engine (pws)
- Summary:
- This service bulletin informs affected customers that mci was notified by cummins inc. that cummins has released campaign c1846 that addresses calibration issues on isx12 2013 engines in certain motor coach operations on model year 2014-201
- Bulletin:
- SB 448
- Component:
- 350000 equipment
- Summary:
- This service bulletin informs affected customers that mci has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 mci d series and 2014-2017 mci j4500 model coaches, and that mci will remedy the
- Bulletin:
- SB 440B
- Component:
- 060000 engine (pws)
- Summary:
- This revised service bulletin was issued to reflect specific unit numbers in place of a vin range list, and informs affected customers that cummins has released campaign c1846 that addresses calibration issues on isx12 2013 engines in cert
- Bulletin:
- SB 409
- Component:
- 060000 engine (pws)
- Summary:
- This service bulletin informs affected customers that leece neville alternators are subject to early failures and not meeting reliability requirements in which the alternator could operate in an over-charge condition, which may result in a
- Bulletin:
- SB 407
- Component:
- 020000 suspension
- Summary:
- This service bulletin informs affected customers that mci was notified by gabriel ride control that in early 2013 they replaced the red 185 durometer polyurethane bushings with a red 288 polyurethane bushing in the shock absorbers at their
- Bulletin:
- SB 412B
- Component:
- 060000 engine (pws)
- Summary:
- This service bulletin informs affected customers that mci was notified by cummins inc. that customers operating a coach equipped with a cummins isx engine and on board diagnostics (obd) may experience an active 2311 fault code in addition
- Bulletin:
- SB 407B
- Component:
- 020000 suspension
- Summary:
- This service bulletin supersedes service bulletin 407 in its entirety and informs affected customers that mci was notified by gabriel ride control that in early 2013 they replaced the red 185 durometer polyurethane bushings with a red 288 p
- Bulletin:
- SB 427 (DEC)
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin informs customers that mci was notified by zf friedrichshafen ag that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 201
- Bulletin:
- SB 427
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin informs customers that mci was notified by zf friedrichshafen ag that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 201
- Bulletin:
- SI 3108
- Component:
- 350000 equipment
- Summary:
- This service bulletin informs affected customers that the gfci outlet(s) on the sensata inverter may require replacement on model year 2014-2017 mci d series and model year 2014-2017 mci j4500 model coaches, and that replacement parts are a
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