2014 MCI D4000 Recalls (4)
- Campaign:
- 14V370000 on 06/25/2014
- Component:
- Exterior lighting:headlights
- Manufactured:
- 06/30/2013 - 04/29/2014
- Affected:
- 686
- Defect:
- Motor coach industries, inc. (mci) is recalling certain model year 2014 d4000, d4005, d4000istv, d4500, d4505, and j4500 motor coaches manufactured july 2013 to april 2014. the multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.
- Consequence:
- If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.
- Correction:
- Mci will notify owners, and dealers will update the multiplex controller software, free of charge. the recall began in july 2014. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is 413.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V020000 on 01/19/2016
- Component:
- Seats
- Manufactured:
- 09/23/2010 - 09/04/2015
- Affected:
- 607
- Defect:
- Motor coach industries (mci) is recalling certain model year 2011-2013 and 2015 j4500 coaches manufactured november 18, 2011, to july 10, 2015, 2011-2012 and 2014-2015 d4000 coaches manufactured manufactured september 24, 2010, to september 5, 2015, 2011-2013 and 2015-2016 d4005 coaches manufactured january 17, 2011, to november 23, 2015, 2012-2014 and 2016 d4000istv coaches manufactured july 18, 2012, to december 2, 2015, 2010-2016 d4500 coaches manufactured april 15, 2010, to december 18, 2015 and 2011-2016 d4505 coaches manufactured december 15, 2010, to december 4, 2015. the affected buses are equipped with certain recaro ergo-m commercial bus driver seats that have j-brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the j-bracket.
- Consequence:
- If the seatbelt anchorage assembly separates from the j-bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
- Correction:
- Mci will notify owners and dealers will inspect the seats and determined if welds are missing. any j-bracket that is missing welds will be removed and replaced, free of charge. the recall began on february 15, 2016. owners may contact mci at 1-800-241-2947. mci's number for this recall is sb 431.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V309000 on 05/14/2018
- Component:
- Engine and engine cooling:exhaust system
- Manufactured:
- 07/08/2012 - 08/24/2015
- Affected:
- 1,123
- Defect:
- Motor coach industries (mci) is recalling certain 2011-2016 d4500, d4505, d4000, d4005, and d4000 istv motor coaches equipped with isx engines. due to vibrations, the exhaust bellow pipes develop a hole.
- Consequence:
- If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. the recall began july 10, 2018. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V309000 on 05/14/2018
- Component:
- Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
- Manufactured:
- 07/08/2012 - 08/24/2015
- Affected:
- 1,123
- Defect:
- Motor coach industries (mci) is recalling certain 2011-2016 d4500, d4505, d4000, d4005, and d4000 istv motor coaches equipped with isx engines. due to vibrations, the exhaust bellow pipes develop a hole.
- Consequence:
- If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. the recall began july 10, 2018. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2014 MCI D4000 TSBs (10)
- Bulletin:
- SB-407
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Motor coach industries (mci): red 185 durometer polyurethane bushings were replaced with 288 polyurethane bushings in shock absorbers that in cold temperatures, will fail, causing absorber stud to break, at bushing, and coach is not opera
- Bulletin:
- SB 3097B
- Component:
- 162300 structure:body:door
- Summary:
- This service bulletin informs affected customers that mci has made an improvement to the parcel rack compartment door installation which will minimize the parcel rack compartment door rattling on model year 2014-2017 mci d model coaches and
- Bulletin:
- SB 440
- Component:
- 060000 engine (pws)
- Summary:
- This service bulletin informs affected customers that mci was notified by cummins inc. that cummins has released campaign c1846 that addresses calibration issues on isx12 2013 engines in certain motor coach operations on model year 2014-201
- Bulletin:
- SB 448
- Component:
- 350000 equipment
- Summary:
- This service bulletin informs affected customers that mci has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 mci d series and 2014-2017 mci j4500 model coaches, and that mci will remedy the
- Bulletin:
- SB 440B
- Component:
- 060000 engine (pws)
- Summary:
- This revised service bulletin was issued to reflect specific unit numbers in place of a vin range list, and informs affected customers that cummins has released campaign c1846 that addresses calibration issues on isx12 2013 engines in cert
- Bulletin:
- SB 409
- Component:
- 060000 engine (pws)
- Summary:
- This service bulletin informs affected customers that leece neville alternators are subject to early failures and not meeting reliability requirements in which the alternator could operate in an over-charge condition, which may result in a
- Bulletin:
- SB 407
- Component:
- 020000 suspension
- Summary:
- This service bulletin informs affected customers that mci was notified by gabriel ride control that in early 2013 they replaced the red 185 durometer polyurethane bushings with a red 288 polyurethane bushing in the shock absorbers at their
- Bulletin:
- SB 412B
- Component:
- 060000 engine (pws)
- Summary:
- This service bulletin informs affected customers that mci was notified by cummins inc. that customers operating a coach equipped with a cummins isx engine and on board diagnostics (obd) may experience an active 2311 fault code in addition
- Bulletin:
- SB 407B
- Component:
- 020000 suspension
- Summary:
- This service bulletin supersedes service bulletin 407 in its entirety and informs affected customers that mci was notified by gabriel ride control that in early 2013 they replaced the red 185 durometer polyurethane bushings with a red 288 p
- Bulletin:
- SI 3108
- Component:
- 350000 equipment
- Summary:
- This service bulletin informs affected customers that the gfci outlet(s) on the sensata inverter may require replacement on model year 2014-2017 mci d series and model year 2014-2017 mci j4500 model coaches, and that replacement parts are a
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