2014 MAZDA MAZDA3 Recalls (3)
- Campaign:
- 14V173000 on 04/09/2014
- Component:
- Electrical system:alternator/generator/regulator
- Manufactured:
- 06/11/2013 - 12/17/2013
- Affected:
- 5,700
- Defect:
- Mazda north america operations (mazda) is recalling certain model year 2014 mazda3 vehicles manufactured june 12, 2013, through december 18, 2013, and model year 2014-2015 mazda6 vehicles manufactured may 20, 2013, through december 4, 2013, and both equipped with a 2.5l engine and a regenerative engine braking system. when driving the affected vehicles in heavy rain or in deep puddles, the alternator belt may slip causing the power control module (pcm) to incorrectly assume failure of the charging system.
- Consequence:
- Once the pcm assumes that the charging system has failed, the vehicle will stop charging and could result in poor acceleration, loss of steering assist and windshield wiper operation, and a possible engine stall, increasing the risk of a crash.
- Correction:
- Mazda will notify owners, and dealers will reprogram the pcm with updated software, free of charge. the recall began on may 19, 2014. owners may contact mazda at 1-800-222-5500. mazda's number for this recall is 7314d.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V684000 on 09/21/2016
- Component:
- Fuel system, gasoline:storage:tank assembly
- Manufactured:
- 01/03/2014 - 09/17/2015
- Affected:
- 17,484
- Defect:
- Mazda motors north american operations (mazda) is recalling certain model year 2014-2016 mazda3 vehicles manufactured january 4, 2014, to september 18, 2015. the fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the inlet check valve (icv) may fail and allow fuel to leak.
- Consequence:
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Correction:
- Mazda will notify owners, and depending on the tank lot number, dealers will inspect the icv weld, replacing the fuel tank, as necessary, free of charge. the recall began november 1, 2016. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 0116i.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V393000 on 06/21/2017
- Component:
- Parking brake
- Manufactured:
- 01/05/2014 - 09/01/2016
- Affected:
- 227,814
- Defect:
- Mazda north american operations (mazda) is recalling certain 2014-2015 mazda6 and 2014-2016 mazda3 vehicles. water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.
- Consequence:
- If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. if the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
- Correction:
- Mazda will notify owners, and dealers will check the parking brake actuator shafts, replacing any that are corroded, free of charge. remedy parts are currently unavailable. interim notices informing owners of the safety risk were mailed august 24, 2017. owners will receive a second notice when remedy parts become available. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 1217f.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2014 MAZDA MAZDA3 TSBs (497)
- Bulletin:
- SB-08-001-13
- Component:
- 141000 air bags:frontal
- Summary:
- Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad). *pe
- Bulletin:
- SB-01-010-14
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- Mazda: due to high pressure fuel pump not generating target fuel pressure, caused by manufacturing error, the check engine light comes on. model 2012-2014. *pe
- Bulletin:
- SB-01-009-14
- Component:
- 350000 equipment
- Summary:
- Mazda: due to drop in engine oil pressure, some vehicles experience a rough idle, caused by foreign object(s) stuck on ocv or oil pump pressure relief valve. model 2012-2014 mazda3, mazda6, cx-5. *pe
- Bulletin:
- SB-01-001-14
- Component:
- 117000 digital instrument panel
- Summary:
- Mazda: some vehicles are experiencing an illumination of master warning light and charging system warning light and instrument cluster information displaying, while driving, i-eloop inspection is required. model 2014-2015 mazda3, mazda6.
- Bulletin:
- 01-009/14
- Component:
- 060000 engine and engine cooling
- Summary:
- Mazda: some vehicles may experience rough idle with mil. on or low engine oil pressure. *lj
- Bulletin:
- SB-08-002-15
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Mazda: information provided on repair procedure on clock spring when turning steering wheel, left or right, and a clicking noise is coming from clock spring internal interference. model 2014-15 mazda3. *pe
- Bulletin:
- 00-004/13
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 00-003-13
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 00-005-13
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-001-13
- Component:
- 117000 digital instrument panel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-002-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-002-14
- Component:
- 111000 electrical system:battery
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-016-13
- Component:
- 111000 electrical system:battery
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-017-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-003-13
- Component:
- 117000 digital instrument panel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-004-14
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-006-13
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 04-005-14
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-002-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-004-14
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-004-14
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-005-14
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-005-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-005-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-005-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-005-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-007-13
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-008-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-008-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-008-14
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 06-002-14
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 06-002-14
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 07-002-14
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-001-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-001-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-001-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-004-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-006-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-006-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-006-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-006-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-006-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-006-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-006-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-009-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-013-14
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-018-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-021-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-021-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-022-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-022-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-024-14
- Component:
- 220000 seats
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-024-14
- Component:
- 220000 seats
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-030-13
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-032-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-032-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-034-13
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-034-13
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-034-13
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-035-13
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-037-14
- Component:
- 117000 digital instrument panel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-037-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-038-13
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-038-13
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-038-13
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-040-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-042-14
- Component:
- 162300 structure:body:door
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-046-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-048-14
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-048-14
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-13-10
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-13-12R
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-14-01
- Component:
- 130000 visibility
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-14-01R
- Component:
- 130000 visibility
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-14-02
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-14-05
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-005-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-010-14
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-010-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-018-14
- Component:
- 071100 fuel system, gasoline:storage:tank assembly
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 04-005-14
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 04-005-14
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-001-14
- Component:
- 117000 digital instrument panel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-018-14
- Component:
- 090000 fuel system, other
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- Q-85-T-110
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 2014-2015
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 06202016
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-007/16
- Component:
- 111000 electrical system:battery
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-001/15
- Component:
- 021530 suspension:front:control arm:lower arm
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 04-001/16
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-005/15
- Component:
- 106000 power train:axle assembly
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-006/15
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 07-003/15
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-009/16
- Component:
- 353000 equipment:electrical
- Summary:
- Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
- Bulletin:
- 09-010/16
- Component:
- 160000 structure
- Summary:
- Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. this concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. this may
- Bulletin:
- 09-011/16
- Component:
- 160000 structure
- Summary:
- Corrosion around spot welds in trunk opening. some vehicles may exhibit corrosion around the spot welds in trunk opening under the rear window. this is caused by insufficient paint thickness at the spot welds. to correct the problem, t
- Bulletin:
- 09-023/15
- Component:
- 350000 equipment
- Summary:
- The rear console lid is loose. some customers may complain about a loose rear console lid (a). this may be caused by hinge pins coming partially off (b) or completely off.
- Bulletin:
- MULTI-MODELS 19
- Component:
- 110000 electrical system
- Summary:
- 2014-2016 mazda3 mazda connect "no signal" message in reverse. some customers may complain about the rear view monitor showing a "no signal" message in reverse. a poor electricl connection at connector c-16 may be the cause. a simpl
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- SA278
- Component:
- 350000 equipment
- Summary:
- After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
- Bulletin:
- 1079M
- Component:
- 030000 brakes (pws)
- Summary:
- In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- SA234
- Component:
- 118000 electrical system: software
- Summary:
- Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
- Bulletin:
- 09-024-16-3192B
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).'some street names in canada are not displayed.'navigation does not allow to set certain cities as de
- Bulletin:
- 05-005-16-3218
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).'p0842:00 - oil pressure switch no. 1 (oil press
- Bulletin:
- 09-044-16-3227
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. this is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a
- Bulletin:
- 01-014-16-3208A
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
- Bulletin:
- SA51
- Component:
- 118000 electrical system: software
- Summary:
- Mazda connect software version 55.00.760 is now available on ms3. use this version for all mazda connect updates, including open ssp98 vehicles. if ssp98 is closed, use tsb 09-024/16 to repair the vehicles.click on "ids/infotainment", then
- Bulletin:
- SA285
- Component:
- 110000 electrical system
- Summary:
- Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
- Bulletin:
- SA288
- Component:
- 110000 electrical system
- Summary:
- If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta
- Bulletin:
- 1096M
- Component:
- 110000 electrical system
- Summary:
- If the active driving display (ad-disp) unit requires removal, use caution when disconnecting/connecting the wiring harness. if the harness is not connected properly, the ad-disp may not operate.
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 02-009-16-3155
- Component:
- 010000 steering
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 01-009-16-3172
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 02-005-16-3152A
- Component:
- 020000 suspension
- Summary:
- Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
- Bulletin:
- MTI_1036
- Component:
- 350000 equipment
- Summary:
- Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio
- Bulletin:
- MTI_1033
- Component:
- 060000 engine (pws)
- Summary:
- Some customers may complain about a mazda connect display screen flickering on and off. this may be caused by poor terminal contact at the engine compartment acc relay.
- Bulletin:
- MTI_1034
- Component:
- 138120 visibility:defroster/defogger system:windshield:heater core
- Summary:
- This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
- Bulletin:
- MTI_1032
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
- Bulletin:
- MTI_1036
- Component:
- 350000 equipment
- Summary:
- Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio
- Bulletin:
- MTI_1034
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
- Bulletin:
- MTI_1033
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a mazda connect display screen flickering on and off. this may be caused by poor terminal contact at the engine compartment acc relay.
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
- Bulletin:
- SA278
- Component:
- 350000 equipment
- Summary:
- After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
- Bulletin:
- 1096M
- Component:
- 114000 electrical system:wiring
- Summary:
- If the active driving display (ad-disp) unit requires removal, use caution when disconnecting/connecting the wiring harness. if the harness is not connected properly, the ad-disp may not operate.
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- SA299
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
- Bulletin:
- 09-024-16-3192B
- Component:
- 350000 equipment
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).'some street names in canada are not displayed.'navigation does not allow to set certain cities as de
- Bulletin:
- 05-005-16-3218
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).'p0842:00 - oil pressure switch no. 1 (oil press
- Bulletin:
- 09-044-16-3227
- Component:
- 174200 latches/locks/linkages:hatchback/liftgate:lock
- Summary:
- Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. this is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a
- Bulletin:
- 01-014-16-3208A
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
- Bulletin:
- 09-037-16-3211
- Component:
- 160000 structure
- Summary:
- Some vehicles may exhibit rust/paint blister (a) on the trunk lid around the license plate lights (b). this is caused by the paint coating on the welding spots not being thick enough. to correct this problem, a process to grind down the wel
- Bulletin:
- 09-038-16-3213
- Component:
- 160000 structure
- Summary:
- Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase
- Bulletin:
- 01-014-16-3208
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
- Bulletin:
- 01-009-16-3172B
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 01-011-16-3139A
- Component:
- 060000 engine (pws)
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 09-040-16-3214
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the
- Bulletin:
- RF-16-03
- Component:
- 060000 engine (pws)
- Summary:
- The 2016 cx-9 with the skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
- Bulletin:
- 1102M
- Component:
- 060000 engine (pws)
- Summary:
- Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
- Bulletin:
- 1066M
- Component:
- 120000 exterior lighting
- Summary:
- Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
- Bulletin:
- 1099M
- Component:
- 110000 electrical system
- Summary:
- When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
- Bulletin:
- 02-013-16-3232
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a knocking noise from the rear of the vehicle when driving over a road bump. this may be caused by the bump stop (bound stopper) for the rear shock absorber coming out of the mounting rub-ber. to eliminate the conc
- Bulletin:
- 09-046-16-3231
- Component:
- 160000 structure
- Summary:
- Some vehicles may exhibit white stains (a) running down the front door(s) from the base of the outer mirror, causing a poor appearance. this is caused when water enters the mirror base and corrodes the aluminum die cast inside the mirror. t
- Bulletin:
- 07-002-16-3196A
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain that the air from the vents is not cold when the air conditioner is on. this could be caused by dust generated during polishing of the a/c pipes at production remaining in the pipes due to insuffi-cient washing.
- Bulletin:
- 00-004-16-3237
- Component:
- 350000 equipment
- Summary:
- Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
- Bulletin:
- 09-047-16-3230
- Component:
- 170000 latches/locks/linkages
- Summary:
- Some vehicles may exhibit the rear console lid (a) that does not latch close due to a broken latch (b). the latch may be broken by excessive external force applied to the lid. to eliminate the concern, the shape of the rear console lid latc
- Bulletin:
- 01-017-16-3242
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203.note:engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time.p0201:00: fu
- Bulletin:
- 01-012-16-3190A
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit an engine vibration and rattle noise at idle in d or r range after the engine reaches normal operating temperature. this may be caused by the orifice of the oil-filled no.3 engine mount becoming clogged with deposi
- Bulletin:
- 01-016-16-3220
- Component:
- 060000 engine (pws)
- Summary:
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. this service bulletin is to inform you about the water pump sealing mecha-nism and the criteria
- Bulletin:
- 1079M
- Component:
- 030000 brakes (pws)
- Summary:
- In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- 09-037-16-3211
- Component:
- 160000 structure
- Summary:
- Some vehicles may exhibit rust/paint blister (a) on the trunk lid around the license plate lights (b). this is caused by the paint coating on the welding spots not being thick enough. to correct this problem, a process to grind down the wel
- Bulletin:
- 09-038-16-3213
- Component:
- 160000 structure
- Summary:
- Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase
- Bulletin:
- 01-014-16-3208
- Component:
- 116000 electrical system:ignition
- Summary:
- Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
- Bulletin:
- 01-009-16-3172B
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 01-011-16-3139A
- Component:
- 060000 engine (pws)
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 09-040-16-3214
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the
- Bulletin:
- 01-010-16-3185
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) with-out experiencing poor engine performance or misfire (mitsubishi pcm only).this is caused by improper control logic of the pcm that ma
- Bulletin:
- 02-001-16-3013D
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit one or more of the following noises from the front suspension.'a squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut be
- Bulletin:
- 09-024-16-3192
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).'some street names in canada are not displayed.'navigation does not allow to set certain cities as de
- Bulletin:
- 09-025-16-3191
- Component:
- 130000 visibility/wiper (pws)
- Summary:
- Some vehicles may exhibit a noise from the bottom of the a-pillar when driving on rough roads or over bumps. this is caused by the cowl upper plate and/or dash upper panel interfering with the wiper bracket. for the affected vehicles, a cle
- Bulletin:
- 01-012-16-3190
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit an engine vibration and rattle noise at idle in d or r range after the engine reaches normal operating temperature. this may be caused by the orifice of the oil-filled no.3 engine mount becoming clogged with deposi
- Bulletin:
- 01-009-16-3172A
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 09-024-16-3192A
- Component:
- 118000 electrical system: software
- Summary:
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin.some vehicl
- Bulletin:
- 07-002-16-3196
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain that the air from the vents is not cold when the air conditioner is on. this could be caused by dust generated during polishing of the a/c pipes at production remaining in the pipes due to insuffi-cient washing.
- Bulletin:
- 09-009-16-3150A
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
- Bulletin:
- SA288
- Component:
- 110000 electrical system
- Summary:
- If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta
- Bulletin:
- SA296
- Component:
- 110000 electrical system
- Summary:
- Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current son
- Bulletin:
- 05-003-13-2778
- Component:
- 103000 power train:automatic transmission
- Summary:
- The new skyactiv-drive fw6a-el at uses 'automatic transmission fluid (atf) type: fz'. only use 'atf-fz' to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula
- Bulletin:
- 00-001-13-2748A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 05-004-13-2800
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may complain of a check engine light and a/t warning light on when starting the engine. at the same time, an engine inspection required message is displayed on the lcd. dtc p0722:00 is stored in the transmission control modul
- Bulletin:
- 00-003-13-2806
- Component:
- 356000 equipment adaptive
- Summary:
- In support of the new 2014 mazda6 and the 2014 mazda3, mazda will ship to all dealers two (2) new special service tool (sst). the sst will be shipped automatically by mazda's tool vendor, bosch during the month of august 2013.the following
- Bulletin:
- 02-003-13-2762B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.the tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
- Bulletin:
- 00-004-13-2828
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This service information is being issued to advise dealers about the following service cautions for the 2014 mazda3. ensure that all appropriate dealer personnel have been advised of this service information: 'automatic transaxle oil'spark
- Bulletin:
- 01-016-13-2799A
- Component:
- 111000 electrical system:battery
- Summary:
- This service information provides basic q85/t110 battery handling procedures. complete service information can be found in ms3 online or workshop manual (section 01-17).note:the gr8 battery management system q85/t110 software is currently u
- Bulletin:
- 01-001-13-2746B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience mil illumination with dtc p2610 (instrument cluster internal engine off timer performance problem) stored in memory after engine start and room fuse 15a (a) removed. note:the odometer will display 'f0-002' durin
- Bulletin:
- 07-002-13-2842
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is
- Bulletin:
- 00-005-13-2838
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- In support of the new 2014 mazda6 and the 2014 mazda3, mazda will ship to all dealers one (1) new special service tool (sst). the sst will be shipped automatically by mazda's tool vendor bosch automotive service solutions during the month o
- Bulletin:
- 09-038-13-2863A
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some vehicle may experience any one of the symptoms below that can be resolved with a modified tau.'am/fm/xm cannot be selected as they are grayed out'radio station returns to 87.9mhz on its own'audio sound setting resets on its own'tau ver
- Bulletin:
- 09-038-13-2863
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some vehicle may experience any one of the symptoms below that can be resolved with a modified tau.'am/fm/xm cannot be selected as they are grayed out'radio station returns to 87.9mhz on its own'audio sound setting resets on its own'tau ver
- Bulletin:
- 05-008-13-2861
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit the atx fail-safe function working with the following symptoms:'the vehicle speed does not increase with engine speed'the atx does not shift up or down as expectedthe condition may not always be able to be reproduc
- Bulletin:
- 05-007-13-2860
- Component:
- 103400 power train:automatic transmission:lever and linkage:column shift
- Summary:
- Some vehicles may exhibit hard shifting into gears, especially into 1st gear. this is caused by the shift control cable of the shift lever being misaligned from the center of neutral position during production. procedures to adjust the cont
- Bulletin:
- 09-034-13-2831B
- Component:
- 118000 electrical system: software
- Summary:
- An updated version of the software for the connectivity master unit (cmu) has become available. under this msp41, the cmu of applicable mazda3 vehicles will be reprogrammed to the updated version using a usb memory stick. this software upda
- Bulletin:
- 09-009-14-2871
- Component:
- 350000 equipment
- Summary:
- Some vehicles may experience a condition where the commander switch drops down from the panel. damage to the hook(s) (a) securing the commander switch (b) to the frame (c) is caused by an excessive vertical force. to correct the problem, pi
- Bulletin:
- 09-006-14-2882
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 27.00.000 or later).'a message 'invalid sd card' may appear on the center display while using the navigation system.'a bl
- Bulletin:
- 09-007-14-2878
- Component:
- 122000 exterior lighting:fog lights
- Summary:
- Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
- Bulletin:
- 01-001-14-2868A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may experience one of the following two symptoms: 1. symptom (mazda6 only) a. warning message 'i-eloop inspection required' is displayed in the instrument cluster information display while driving. b. the master warning light
- Bulletin:
- 04-002-14-2879
- Component:
- 046400 service brakes, air:antilock:abs warning light
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 09-004-14-2874
- Component:
- 350000 equipment
- Summary:
- Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
- Bulletin:
- 09-001-14-2872
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a rattle noise from the bottom of the a-pillar when driving on rough roads or over bumps. this is caused by the cowl upper plate and/or dash upper panel interfering with the wiper bracket. to correct the problem,
- Bulletin:
- 01-002-14-2889A
- Component:
- 111000 electrical system:battery
- Summary:
- This service information provides basic q-85/t-110 battery handling procedures. complete service information can be found in ms3 online or workshop manual (section 01-17).
- Bulletin:
- 01-001-14-2868C
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may experience one of the following two symptoms: 1. symptom (mazda6 only) a. warning message 'i-eloop inspection required' is displayed in the instrument cluster information display while driving. b. the master warning ligh
- Bulletin:
- 09-013-14-2888
- Component:
- 012000 steering:column
- Summary:
- Some vehicles may experience a buzzing noise from the steering column when driving on rough roads or passing over speed bumps. this buzzing noise may be caused by the lower steering column cover (a) contacting the steering wheel adjustment
- Bulletin:
- 05-002-14-2894
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may exhibit the atx fail-safe function working with the following symptoms: ' the vehicle speed does not increase with engine speed ' the atx does not shift up or down as expected. the condition may not always be able to be re
- Bulletin:
- 09-012-14-2891
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as s
- Bulletin:
- 01-002-14-2889
- Component:
- 111000 electrical system:battery
- Summary:
- This service information provides basic q-85/t-110 battery handling procedures. complete service information can be found in ms3 online or workshop manual (section 01-17).
- Bulletin:
- 05-005-14-2902A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with dtc p0842, p0847, p0872 and/or p0877 stored in the tcm memory. ' p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on ' p0847
- Bulletin:
- 09-006-14-2882B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 29.00.000 or later). ' the navigation route guidance is not played after pairing iphone 4s. ' voice recognition fails aft
- Bulletin:
- 09-001-14-2872A
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a rattle noise from the bottom of the a-pillar when driving on rough roads or over bumps. this is caused by the cowl upper plate and/or dash upper panel interfering with the wiper bracket. to correct the problem, s
- Bulletin:
- 05-005-14-2902
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with dtc p0842, p0847, p0872 and/or p0877 stored in the tcm memory. ' p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on ' p0847
- Bulletin:
- 09-006-14-2882A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 29.00.000 or later). ' the navigation route guidance is not played after pairing iphone 4s. ' voice recognition fails aft
- Bulletin:
- 05-004-14-2867A
- Component:
- 106000 power train:axle assembly
- Summary:
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. the noise: ' depends on the vehicle's speed only (the more speed, the more noise) ' occurs with all types of driving (acceleration
- Bulletin:
- 01-005-14-2903
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Some customers may complain about one of the following symptoms when the vehicle is stopped and the transmission is in d range: ' an intermittent high engine idle speed. ' an intermittent engagement shock. ' an intermittent forward lurch. t
- Bulletin:
- 09-018-14-2901
- Component:
- 350000 equipment
- Summary:
- Some customers may complain that the active driving display (a) vibrates when driving over a bump and/or cannot be adjusted to a viewable position using the commander switch.this is caused by the axis of the active driving display popping o
- Bulletin:
- 05-004-14-2867
- Component:
- 350000 equipment
- Summary:
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. the noise: ' depends on the vehicle's speed only (the more speed, the more noise) ' occurs with all types of driving (acceleration
- Bulletin:
- 09-022-14-2921A
- Component:
- 353000 equipment:electrical
- Summary:
- Some customers may experience an electrical malfunction after a vehicle body repair. the newly painted fender stay (b) may be causing a poor front harness (a) ground connection.
- Bulletin:
- 09-024-14-2916
- Component:
- 220000 seats
- Summary:
- Some customers may complain that the side(s) of the rear seat is lifting or loose when lifted by hand.this is caused by a product variation of the rear seat cushion. some cushions may have a larger clearance between the cushion and the floo
- Bulletin:
- 04-004-14-2926
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 09-023-14-2924
- Component:
- 350000 equipment
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 09-022-14-2921
- Component:
- 353000 equipment:electrical
- Summary:
- Some customers may experience an electrical malfunction after a vehicle body repair. the newly painted fender stay (b) may be causing a poor front harness (a) ground connection.
- Bulletin:
- 01-001-14-2868D
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may experience one of the following two symptoms:1. symptom (mazda6 only)a.warning message 'i-eloop inspection required' is displayed in the instrument cluster information display while driving.b.the master warning light will
- Bulletin:
- 05-004-14-2867B
- Component:
- 350000 equipment
- Summary:
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. the noise:'depends on the vehicle's speed only (the more speed, the more noise)'occurs with all types of driving (acceleration, de
- Bulletin:
- 09-006-14-2882D
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 29.00.000 or later).'the navigation route guidance is not played after pairing iphone 4s.'voice recognition fails after i
- Bulletin:
- 09-021-14-2915
- Component:
- 356000 equipment adaptive
- Summary:
- Some vehicle may experience any one of the symptoms below that can be resolved with a modified tau.'am/fm/xm cannot be selected as they are grayed out'radio station returns to 87.9mhz on its own'audio sound setting resets on its own'tau ver
- Bulletin:
- 05-005-14-2902D
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with dtc p0842, p0847, p0872 and/or p0877 stored in the tcm memory.'p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on'p0847:00
- Bulletin:
- 01-010-14-2896B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light on with dtc p0191:00 or dtc p0192:00 stored in memory. dtc p0191:00: fuel pressure sensor circuit range/performance problem (except 2014 mazda3) dtc p0192:00: fuel pressure sensor circuit
- Bulletin:
- 09-006-14-2882C
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 30.00.300 or later). ' favorites (radio presets, navigation locations (including home)), bluetooth pairing, sound adjustm
- Bulletin:
- 05-005-14-2902C
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with dtc p0842, p0847, p0872 and/or p0877 stored in the tcm memory.'p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on'p0847:00
- Bulletin:
- 05-005-14-2902B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with dtc p0842, p0847, p0872 and/or p0877 stored in the tcm memory.'p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on'p0847:00
- Bulletin:
- 01-010-14-2896A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the mil on with dtc p0191:00 (fuel pressure sensor circuit range/perfor-mance problem) stored in memory. this is caused by the high pressure fuel pump not generating the target fuel pressure (due to a manufactur
- Bulletin:
- 01-010-14-2896
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the mil on with dtc p0191:00 (fuel pressure sensor circuit range/perfor-mance problem) stored in memory. this is caused by the high pressure fuel pump not generating the target fuel pressure (due to a manufactur
- Bulletin:
- 01-009-14-2909
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
- Bulletin:
- 09-021-14-2915A
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some vehicles with tau version below '3030 1903' may experience any one of the symptoms below that can be resolved with a modified tau. ' am/fm/xm cannot be selected as they are grayed out ' radio station returns to 87.9mhz on its own ' aud
- Bulletin:
- 00-002-14-2936
- Component:
- 350000 equipment
- Summary:
- Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. due to your feedback and after evaluating a few on-car brake lathes, we
- Bulletin:
- 09-027-14-2935
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- 01-013-14-2927
- Component:
- 354000 equipment:mechanical
- Summary:
- Some 2014 mazda3 vehicles may exhibit a tapping noise from the no. 3 engine mount when driving on rough roads. a new and improved engine mount must be installed to eliminate the noise.
- Bulletin:
- 09-006-14-2882E
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 31.00.100 or later).'no display in rear view monitor.'the clock does not work during gps reception.'usb device is reboote
- Bulletin:
- 06-002-14-2931
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit an unusual (clacking) noise from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note:the noise will not occur
- Bulletin:
- 09-032-14-2946
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some vehicles may experience the two symptoms mentioned below when playing cd.symptom 1: the song title on the cd display (a) does not change when it goes to the next song. however, the track number (b) changessymptom 2: the track list does
- Bulletin:
- 05-008-14-2920
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit one of the following concerns:'hard to shift into 3rd gear'sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h)this is caused by the frictio
- Bulletin:
- 09-034-14-2956
- Component:
- 356000 equipment adaptive
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:'mazda vehicles are manufactured with tamper-proof speedometers.'when a speedometer is replaced, the new speedometer will read zero
- Bulletin:
- 09-024-14-2916A
- Component:
- 222000 seats:mid/rear assembly
- Summary:
- Some customers may complain that the side(s) of the rear seat is lifting or loose when lifted by hand.this is caused by a product variation of the rear seat cushion. some cushions may have a larger clearance between the cushion and the floo
- Bulletin:
- 01-001-14-2868E
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may experience the following symptom:a.warning message 'i-eloop malfunction' (mazda3) or 'i-eloop inspection required' (mazda6) is dis-played in the instrument cluster information display while driving.b.the master warning li
- Bulletin:
- 09-001-14-2872B
- Component:
- 162000 structure:body
- Summary:
- Some vehicles may exhibit a noise from the bottom of the a-pillar when driving on rough roads or over bumps. this is caused by the cowl upper plate and/or dash upper panel interfering with the wiper bracket. for the affected vehicles, a cle
- Bulletin:
- MT-003-17
- Component:
- 356000 equipment adaptive
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- 09-042-14-2962
- Component:
- 162300 structure:body:door
- Summary:
- Some vehicles may exhibit a white felt (used for noise insulation) visible through the gap between the upper (a) and lower (b) front door trim, causing a poor appearance.the cause of this is that the color of the felt and the glue is not ap
- Bulletin:
- 01-002-14-2889B
- Component:
- 111000 electrical system:battery
- Summary:
- This service information provides basic q-85/t-110 battery handling procedures. complete service information can be found in ms3 online or workshop manual (section 01-17).
- Bulletin:
- 09-040-14-2961
- Component:
- 162800 structure:body:hood
- Summary:
- Some vehicles may exhibit a buzzing noise from the driver's side dashboard when driving on a rough road. this noise may be caused by the hood release inner wire contacting the outer cable. to correct the problem, the con-figuration of the h
- Bulletin:
- 09-032-14-2946A
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some vehicles may experience the two symptoms mentioned below when playing cd.symptom 1: the song title on the cd display (a) does not change when it goes to the next song. however, the track number (b) changessymptom 2: the track list does
- Bulletin:
- 09-006-14-2882F
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 33.00.500a or later).'the compass screen is displayed, even though the sd card is installed.'speed limit warning does not
- Bulletin:
- 09-039-14-2923
- Component:
- 353000 equipment:electrical
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
- Bulletin:
- 09-037-14-2951
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may have the blind spot monitoring (bsm) off indicator light flashing and dtc u3000:54 stored in memory.the concern is caused by inadequate bsm control module control logic. the bsm control module software has been updated to
- Bulletin:
- 01-009-14-2909A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a pie
- Bulletin:
- 04-005-14-2968B
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
- Bulletin:
- 01-018-14-2969A
- Component:
- 091100 fuel system, other:storage:tank assembly
- Summary:
- Some vehicles may exhibit a tapping noise coming from inside the fuel tank (under the rear seat) when idling after the fuel tank has been filled up. the noise disappears after driving and consuming some fuel. the concern will likely occur i
- Bulletin:
- 04-005-14-2968A
- Component:
- 045200 service brakes, air:disc:pads
- Summary:
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
- Bulletin:
- 09-046-14-2979
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may complain about the mazda connect clock (in the center display) changing on its own and displaying the time of the next time zone (one hour shifted from the actual). this occurs when the gps sync is set on in the clock set
- Bulletin:
- 01-018-14-2969
- Component:
- 091100 fuel system, other:storage:tank assembly
- Summary:
- Some vehicles may exhibit a tapping noise coming from inside the fuel tank (under the rear seat) when idling after the fuel tank has been filled up. the noise disappears after driving and consuming some fuel. the concern will likely occur i
- Bulletin:
- 04-005-14-2968
- Component:
- 045200 service brakes, air:disc:pads
- Summary:
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
- Bulletin:
- 07-002-14-2964
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain about no cool air from the vents when the air conditioner (a/c) is on. this con-cern may be caused by a/c refrigerant leaking from the evaporator. some deformed evaporator tubes slipped through quality inspection
- Bulletin:
- 09-037-14-2951A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may have the blind spot monitoring (bsm) off indicator light flashing and dtc u3000:54 stored in memory.the concern is caused by inadequate bsm control module control logic. the bsm control module software has been updated to
- Bulletin:
- 01-017-14-2973
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience mil illumination with dtc p2610 (instrument cluster internal engine off timer performance problem) stored in memory after engine start and room fuse 15a (a) removed. note:the odometer will display 'f0-002' durin
- Bulletin:
- 00-003-14-2970
- Component:
- 350000 equipment
- Summary:
- In support of skyactiv manual transmission models, mazda will ship to all dealers one (1) new special ser-vice tool (sst). the sst will be shipped automatically by mazda's tool vendor snap-on tools, starting in mid-october 2014.the followin
- Bulletin:
- 05-008-14-2920A
- Component:
- 101000 power train:clutch assembly
- Summary:
- Some vehicles may exhibit one of the following concerns: ' hard to shift into 3rd, 4th, 5th, and/or 6th gear. ' sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) t
- Bulletin:
- 09-048-14-2975A
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- Some customers may complain that the fuel gauge shows empty and/or the distance-to-empty on the multi-information display (mid) indicates '0' with a certain amount of fuel remaining in the tank.this may be a normal operation of the fail-saf
- Bulletin:
- 04-005-14-2968C
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
- Bulletin:
- 09-048-14-2975
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- Some customers may complain that the fuel gauge shows empty and/or the distance-to-empty on the multi-information display (mid) indicates '0' with a certain amount of fuel remaining in the tank.this may be a normal operation of the fail-saf
- Bulletin:
- 02-004-14-2976
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. follow steering wheel alignment procedure.
- Bulletin:
- 01-011-15-3051A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience a lack of power during hard acceleration (approx. 6,000 rpm) in cold weather conditions below 32 °f (0 °c). dtcs p0300:00, p0301:00 and/or p0302:00 are stored in memory. ' p0300:00: random misfire detected ' p03
- Bulletin:
- 09-022-15-3047A
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.650a or later). for all vehicles: ' navigation or other screen freezes or reboots. ' system does not recognize usb/
- Bulletin:
- 01-011-15-3051
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Some vehicles may experience a lack of power during hard acceleration (approx. 6,000 rpm) in cold weather conditions below 32 °f (0 °c). dtcs p0300:00, p0301:00 and/or p0302:00 are stored in memory. ' p0300:00: random misfire detected ' p03
- Bulletin:
- 09-022-15-3047
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.650a or later). for all vehicles: ' navigation or other screen freezes or reboots. ' system does not recognize usb/
- Bulletin:
- 09-023-15-3024
- Component:
- 356000 equipment adaptive
- Summary:
- Some customers may complain about a loose rear console lid (a). this may be caused by hinge pins coming partially off (b) or completely off.
- Bulletin:
- 01-002-15-3005A
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- Some vehicles may exhibit a tapping noise coming from inside the fuel tank (under the rear seat) when idling after the fuel tank has been filled up. the noise disappears after driving and consuming some fuel. the concern will likely occur i
- Bulletin:
- 09-028-15-3066
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a warped rear mudguard with the surface edge (a) visible from outside the vehicle, causing a poor appearance. in the worst case, it could touch the tire and cause a rubbing noise. the deformation is due to product
- Bulletin:
- 01-015-15-3064
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 °f (0 °c). ' p0116:00: ect sensor no.1 circuit range/performance problem ' p01
- Bulletin:
- 06-001-15-3054
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may exhibit an unusual thumping noise from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note: the noise will not occur i
- Bulletin:
- 01-014-15-3055
- Component:
- 060000 engine (pws)
- Summary:
- Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
- Bulletin:
- 01-007-15-3025A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience a check engine light on with dtcs p0011:00 and/or dtc p0012:00 stored in memory. ' p0011:00: electric variable valve timing control system - (over-advanced) ' p0012:00: electric variable valve timing control sys
- Bulletin:
- 09-027-15-3056
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some customers may complain about a whine noise from the speakers when listening to the am radio with the blower motor on. this concern may be caused by an internal failure of the audio unit. to correct the problem, the internal circuit of
- Bulletin:
- 09-026-15-3029
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may complain that the active driving display (a) vibrates when driving over a bump and/or cannot be adjusted to a viewable position using the commander switch. this is caused by the axis of the active driving display popping
- Bulletin:
- SA-040-17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced
- Bulletin:
- SA-041-17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec
- Bulletin:
- 05-002-15-3019B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 05-002-15-3019A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 09-010-15-2965B
- Component:
- 130000 visibility/wiper (pws)
- Summary:
- Some vehicles may exhibit a squeaking noise from the windshield wiper link when operating the wipers. this noise may be caused by rust on the sliding parts from water entry through the pivot (a). to prevent water entry, the pivot cover (b)
- Bulletin:
- 05-003-15-3007
- Component:
- 354000 equipment:mechanical
- Summary:
- Some vehicles may exhibit a tapping noise from the manual transaxle when the clutch is engaged in any gear after engine start. this concern may be caused by the reverse idler gear being damaged under the following driving condition. if the
- Bulletin:
- 09-010-15-2965A
- Component:
- 130000 visibility/wiper (pws)
- Summary:
- Some vehicles may exhibit a squeaking noise from the windshield wiper link when operating the wipers. this noise may be caused by rust on the sliding parts from water entry through the pivot (a). to prevent water entry, the pivot cover (b)
- Bulletin:
- 05-002-15-3019
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 08-001-15-3017
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may exhibit instrument cluster tpms, abs and tcs/dsc indicator warning lights on and dtc u3000:49[standard deployment control system] or c0061:29, c0062:29, c0063:29 [standard deployment control system] stored in memory. the a
- Bulletin:
- 09-051-14-2986
- Component:
- 356000 equipment adaptive
- Summary:
- Some vehicles may exhibit a whistle noise from the outer mirror while driving at 37 mph (60 km/h) or more. this noise may be caused by air passing through a gap in the mirror base cover. to correct the problem, the shape of the mirror base
- Bulletin:
- 00-004-14-2983
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- In support of the skyactiv models, mazda will make available a special service tool (sst), to address front suspension noise for specific high humidity and wet climate conditions in the lower gulf states. the sst will be needed to complete
- Bulletin:
- 02-005-14-2981
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. the noise occurs at approx. 12 - 25 mph (20 - 40 km/h) when the road surface is wet or after a car wash. the noise becomes more noticeab
- Bulletin:
- 09-050-14-2965
- Component:
- 130000 visibility/wiper (pws)
- Summary:
- Some vehicles may exhibit a squeaking noise from the windshield wiper link when operating the wipers. this noise may be caused by rust on the sliding parts from water entry through the pivot (a). to prevent water entry, the pivot cover (b)
- Bulletin:
- 05-002-15-3019C
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 02-004-15-3013
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some vehicles may exhibit one or both of the following noises from the front shock absorber. ' a popping noise when passing over speed bumps. ' a squeaking noise when urning the steering wheel at a vehicle standstill. to correct the proble
- Bulletin:
- 09-014-15-3037
- Component:
- 356000 equipment adaptive
- Summary:
- Some vehicles may exhibit corrosion around the spot welds in the trunk opening under the rear window. this is caused by insufficient paint thickness at the spot welds. to correct the problem, the paint thickness has been improved
- Bulletin:
- 09-012-15-3035
- Component:
- 170000 latches/locks/linkages
- Summary:
- Some vehicles may exhibit the rear console lid (a) not being able to latch due to a broken latch (b). the latch may be broken by excessive external force applied to the lid. to correct the problem, the rear console lid latch has been chang
- Bulletin:
- 09-011-15-3032
- Component:
- 350000 equipment
- Summary:
- Some vehicles may experience a popping noise coming from the speaker(s) when operating the power window master switches at the driver's door. this is caused by insufficient noise supression in the tuner amp unit (tau). to correct the probl
- Bulletin:
- 01-004-15-3028
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light on with dtc p0191:00 or dtc p0088:00 stored in memory. dtc p0191:00: fuel pressure sensor circuit range/performance problem (except 2014 mazda3) dtc p0088:00: fuel pressure sensor circuit
- Bulletin:
- 05-005-15-3027
- Component:
- 350000 equipment
- Summary:
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. the noise: ' depends on the vehicle's speed only (the more speed, the more noise) ' occurs with all types of driving (acceleration
- Bulletin:
- 05-004-15-3034
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may complain of a check engine light and a/t warning light on when starting the engine. at the same time, an engine inspection required message is displayed on the lcd. dtc p0722:00 is stored in the transmission control modul
- Bulletin:
- 09-009-15-3015
- Component:
- 350000 equipment
- Summary:
- Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
- Bulletin:
- 01-003-15-3014
- Component:
- 350000 equipment
- Summary:
- Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
- Bulletin:
- 09-001-15-2979A
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may complain about the mazda connect clock (in the center display) changing on its own and displaying the time of the next time zone (one hour shifted from the actual). this occurs when the gps sync is set on in the clock set
- Bulletin:
- 09-007-15-3011
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may have the blind spot monitoring (bsm) off indicator light flashing and dtc u3000:54 stored in memory. the concern is caused by inadequate bsm control module control logic. the bsm control module software has been updated to
- Bulletin:
- 01-002-15-3005
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- Some vehicles may exhibit a tapping noise coming from inside the fuel tank (under the rear seat) when idling after the fuel tank has been filled up. the noise disappears after driving and consuming some fuel. the concern will likely occur i
- Bulletin:
- 07-003-15-2992
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain about that air temperature from the air conditioner will not change by the air temperature control knob, and may be accompanied by some rattle noise from inside of the dash board. this concern may be caused by th
- Bulletin:
- 07-002-15-3004
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain about no cool air from the vents when the air conditioner (a/c) is on. this concern may be caused by a/c refrigerant leaking from the evaporator. some deformed evaporator tubes slipped through quality inspection
- Bulletin:
- 02-001-15-2998
- Component:
- 161000 structure:frame and members
- Summary:
- Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. the noise occurs at approx. 12 - 25 mph (20 - 40 km/h) when the road surface is wet or after a car wash. the noise becomes more noticeab
- Bulletin:
- 09-003-15-2997
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Some vehicles may exhibit a noise from the bottom of the a-pillar when driving on rough roads or over bumps. this is caused by the cowl upper plate and/or dash upper panel interfering with the wiper bracket. for the affected vehicles, a cle
- Bulletin:
- 09-002-15-2995
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some vehicles may exhibit poor reception of the fm radio where the reception cuts in and out erratically and/or the sound volume varies by itself. this concern may be caused by inadequate software of the tuner and amp unit (tau) or the audi
- Bulletin:
- 09-001-15-2979
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may complain about the mazda connect clock (in the center display) changing on its own and displaying the time of the next time zone (one hour shifted from the actual). this occurs when the gps sync is set on in the clock set
- Bulletin:
- 01-001-15-2988
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles equipped with skyactiv-g 2.0l engine may experience engine oil seepage from drain plug after the engine oil is replaced even if the plug is tightened to the specified torque with a new gasket. oil pan drain plug tightening tor
- Bulletin:
- 05-001-15-2920
- Component:
- 101000 power train:clutch assembly
- Summary:
- Some vehicles may exhibit one of the following concerns: ' hard to shift into 3rd, 4th, 5th, and/or 6th gear. ' sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) t
- Bulletin:
- 09-003-16-3130
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
- Bulletin:
- 05-002-16-3129
- Component:
- 103000 power train:automatic transmission
- Summary:
- The new skyactiv-drive fw6a-el at uses 'automatic transmission fluid (atf) type: fz'. only use 'atf-fz' to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula
- Bulletin:
- 02-009-16-3155
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 01-009-16-3172
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.'p0015:00 - exhaust cmp timing over-retarded'p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
- Bulletin:
- 02-005-16-3152A
- Component:
- 021100 suspension:front:stabilizer bar
- Summary:
- Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
- Bulletin:
- 01-023-15-3084
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
- Bulletin:
- 01-022-15-3083
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may exhibit one or more of the following concerns: ' the high engine coolant temperature warning light on with dtc p111a:00 (engine coolant temperature is high) in extremely cold temperatures. ' poor heater performance. ' low
- Bulletin:
- 04-003-15-3065
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. upon inspection, the caliper mounting support is corroded and the disc pad is abnormally worn out (a). this is caused by veh
- Bulletin:
- 01-015-15-3064A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 °f (0 °c). ' p0116:00: ect sensor no.1 circuit range/performance problem ' p01
- Bulletin:
- 01-021-15-3082
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit a creaking noise from the engine compartment when the vehicle starts moving and/ or during transmission shifting. due to production tolerances, some no. 4 engine mount rubbers were filled with excess oil. this may
- Bulletin:
- 05-002-15-3019D
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 09-020-15-3046
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. this is caused by the topper rubber, a component of the liftgate latch and lock actuator (a
- Bulletin:
- 09-016-15-3041
- Component:
- 162300 structure:body:door
- Summary:
- Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase
- Bulletin:
- 01-008-15-3045
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. ' p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely clos
- Bulletin:
- 08-002-15-3031
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may experience a clicking noise from the clock spring when turning the steering wheel. this is caused by an internal interference of the clock spring.
- Bulletin:
- 01-007-15-3025
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience a check engine light on with dtcs p0011:00 and/or dtc p0012:00 stored in memory. ' p0011:00: electric variable valve timing control system - over-advanced) ' p0012:00: electric variable valve timing control sys
- Bulletin:
- 02-004-15-3013A
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some vehicles may exhibit one or both of the following noises from the front shock absorber. ' a popping noise when passing over speed bumps. ' a squeaking noise when turning the steering wheel at a vehicle standstill. to correct the proble
- Bulletin:
- 06-001-15-3054A
- Component:
- 010000 steering
- Summary:
- Some vehicles may exhibit an unusual thumping noise from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note: the noise will not occur i
- Bulletin:
- 09-022-15-3047C
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). ' turn -by-turn navigation guidance does not display on on the active driving display (for vehicles
- Bulletin:
- 09-030-15-3073
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
- Bulletin:
- 01-019-15-3072
- Component:
- 060000 engine (pws)
- Summary:
- Some customer using 'flexible' setting for oil change in the maintenance monitor may notice that the oil change due notification will not work because of improper control logic of the pcm. this tsb is applicable for the following cases. ' t
- Bulletin:
- 01-018-15-3070
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored in memory after engine start and room fuse 15a (a) removed. ' p2610:00: instrument cluster internal engine off timer performance problem ' p2507:00: pcm
- Bulletin:
- 01-016-15-3067
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) without experiencing poor engine performance or misfire (mitsubishi pcm only). this is caused by improper control logic of the pcm that ma
- Bulletin:
- 01-017-15-3063
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit an engine vibration and rattle noise at idle in d or r range after the engine reaches normal operating temperature. this may be caused by the orifice of the oil-filled no.3 engine mount becoming clogged with deposi
- Bulletin:
- 04-004-15-3099
- Component:
- 045200 service brakes, air:disc:pads
- Summary:
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
- Bulletin:
- 06-001-15-3054B
- Component:
- 010000 steering
- Summary:
- Some vehicles may exhibit an unusual thumping noise from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note: the noise will not occur i
- Bulletin:
- 05-002-15-3019E
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ' p0842:00 - oil pressure switch no. 1 (oil pressure s
- Bulletin:
- 05-001-15-3104A
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- Some vehicles may exhibit one of the following concerns: ' sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ' hard to shift into 3rd, 4th, 5th, and/or 6th gear '
- Bulletin:
- 02-001-15-2998A
- Component:
- 021530 suspension:front:control arm:lower arm
- Summary:
- Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. the noise occurs at approx. 12 - 25 mph (20 - 40 km/h) when the road surface is wet or after a car wash. the noise becomes more noticeab
- Bulletin:
- 05-005-15-3027A
- Component:
- 103000 power train:automatic transmission
- Summary:
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. the noise: ' depends on the vehicle's speed only (the more speed, the more noise) ' occurs with all types of driving (acceleration
- Bulletin:
- 07-003-15-2992A
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain that the air temperature from the air conditioner will not change with the air temperature control knob, and may be accompanied by some rattle noise from behind the dash board. this concern may be caused by the t
- Bulletin:
- 09-044-15-3094
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes after the ignition is turned on, and will not reboot. it will only reboot after the ignition is turned off and then on again. this is caus
- Bulletin:
- 05-001-15-3104
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- Some vehicles may exhibit one of the following concerns: ' sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ' hard to shift into 3rd, 4th, 5th, and/or 6th gear '
- Bulletin:
- 04-003-15-3065A
- Component:
- 045200 service brakes, air:disc:pads
- Summary:
- Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. upon inspection, the caliper mounting support is corroded and the disc pad is abnormally worn out (a). this is caused by veh
- Bulletin:
- 01-023-15-3084A
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
- Bulletin:
- 01-023-15-3084B
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ' p0015:00 - exhaust cmp timing over-retarded ' p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
- Bulletin:
- 09-010-15-2965B
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Some vehicles may exhibit a squeaking noise from the windshield wiper link when operating the wipers. this noise may be caused by rust on the sliding parts from water entry through the pivot (a). to prevent water entry, the pivot cover (b)
- Bulletin:
- 01-014-15-3055A
- Component:
- 060000 engine (pws)
- Summary:
- Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
- Bulletin:
- 09-023-15-3024A
- Component:
- 356000 equipment adaptive
- Summary:
- Some customers may complain about a loose rear console lid (a). this may be caused by hinge pins coming partially off (b) or completely off.
- Bulletin:
- 05-002-15-3019F
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). ' p0842:00 - oil pressure switch no. 1 (oil pre
- Bulletin:
- 00-001-16-3127
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. the test kit is designed pecifically for skyactiv module terminals.' the sst will be shipped by mazda's tool vendor bosch
- Bulletin:
- 04-001-16-3125
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. upon inspection, the caliper mounting support is corroded and one of the disc pad is abnormally worn out (a). this is caused
- Bulletin:
- 02-002-16-3124
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 02-001-16-3013
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some vehicles may exhibit one or both of the following noises from the front shock absorber.' a popping noise when passing over speed bumps.' a squeaking noise when turning the steering wheel at a vehicle standstill.to correct the problem,
- Bulletin:
- 04-004-16-3160
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 09-034-13-2831a
- Component:
- 118000 electrical system: software
- Summary:
- An updated version of the software for the connectivity master unit (cmu) has become available. under this msp41, the cmu of applicable mazda3 vehicles will be reprogrammed to the updated version using a usb memory stick. this software upda
- Bulletin:
- 09-034-13-2831
- Component:
- 118000 electrical system: software
- Summary:
- An updated version of the software for the connectivity master unit (cmu) has become available. under this msp41, the cmu of applicable mazda3 vehicles will be reprogrammed to the updated version using a usb memory stick. this software upda
- Bulletin:
- 02-006-13-2804a
- Component:
- 021000 suspension:front
- Summary:
- Beginning with the newer models (cx-5 and mazda6), grip type front and rear stabilizer bushings (a) have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise d
- Bulletin:
- 08-001-13-2859
- Component:
- 110000 electrical system
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination con-cerns during vehicle service.
- Bulletin:
- 02-009-13-2854
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-004-13-2853
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 09-030-13-2850
- Component:
- 353000 equipment:electrical
- Summary:
- When replacing the tuner and amp unit (tau) with a new one for any reason, a call must be made to inform sirius xm dealer support (1-800-852-9696) of the radio id (of the new tau) and the vehicle vin as soon as possible. if the customer has
- Bulletin:
- 01-002-17-3299a
- Component:
- 060000 engine and engine cooling
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 01-005-17-3305
- Component:
- 060000 engine and engine cooling
- Summary:
- Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
- Bulletin:
- 02-002-17-3281a
- Component:
- 200000 wheels
- Summary:
- Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.the damage extends to the front surface of the aluminum wheel partly or entirely.
- Bulletin:
- 09-008-17-3324
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
- Bulletin:
- 02-005-17-3013g
- Component:
- 010000 steering
- Summary:
- Some vehicles may exhibit one or more of the following noises from the front suspension. a squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut b
- Bulletin:
- 01-003-17-3297a
- Component:
- 091130 fuel system, other:storage:tank assembly:pressure relief devices
- Summary:
- When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with dtc p0451:00 (fuel tank pressure sensor: sensor characteristic malfunction) sto
- Bulletin:
- SA-048-17
- Component:
- 110000 electrical system
- Summary:
- In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss).
- Bulletin:
- SA-052-17
- Component:
- 030000 brakes (pws)
- Summary:
- Smart city brake support (scbs) frequently asked questions (faq)
- Bulletin:
- SA-053-17
- Component:
- 270000 lane departure
- Summary:
- Lane departure warning system (ldws) frequently asked questions (faq)
- Bulletin:
- SA-055-17
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- Blind spot monitoring (bsm) system frequently asked questions (faq)
- Bulletin:
- SA-056-17
- Component:
- 263000 forward collision avoidance: adaptive cruise control
- Summary:
- Mazda radar criose control (mrcc) system frequently asked questions (faq)
- Bulletin:
- SA-057-17
- Component:
- 121000 exterior lighting:headlights
- Summary:
- High beam control (hbc) system frequently asked questions (faq)
- Bulletin:
- SA-058-17
- Component:
- 131000 visibility:windshield
- Summary:
- Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. replace the windshield with a new one instead.
- Bulletin:
- SA-060-17
- Component:
- 060000 engine (pws)
- Summary:
- Some 2012-2016 mazda3s, 2013-2015 cx-5s and 2014-2015 mazda6s may experience the check engine light on with dtc p0101 and/or p061b and/or driveability problem after reprogramming the pcm using ids versions 105.02 to 105.04. if the pcm is re
- Bulletin:
- SA-061-17
- Component:
- 117000 digital instrument panel
- Summary:
- In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
- Bulletin:
- SA-063-17
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal
- Bulletin:
- MT-014-17
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging.
- Bulletin:
- MT-015-17
- Component:
- 353000 equipment:electrical
- Summary:
- Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo
- Bulletin:
- SSPB0
- Component:
- 114000 electrical system:wiring
- Summary:
- Special service program (ssp) b0 2014 mazda3 front power window regulator cable. dear mazda owner: mazda motor corporation has decided to conduct a special service program (ssp) on certain 2014 mazda3 vehicles built from april 25, 2014 thro
- Bulletin:
- SA-046-17
- Component:
- 118000 electrical system: software
- Summary:
- An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system.
- Bulletin:
- MT-010-17
- Component:
- 110000 electrical system
- Summary:
- Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio
- Bulletin:
- SSPB0
- Component:
- 060000 engine and engine cooling
- Summary:
- Special service program (ssp) b0 2014 mazda3 front power window regulator cable. dear mazda owner: mazda motor corporation has decided to conduct a special service program (ssp) on certain 2014 mazda3 vehicles built from april 25, 2014 thro
- Bulletin:
- SSPA2
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- Mazda motor corporation has decided to conduct a special service program (ssp) on certain 2014-2016 mazda3 vehicles built at the mexico plant from december 4, 2013 through september 23, 2015. on certain subject mazda3 vehicles, the concent
- Bulletin:
- SSP98
- Component:
- 118000 electrical system: software
- Summary:
- Mazda motor corporation has decided to conduct a special service program (ssp) on certain 2014-2015 mazda3 vehicles, equipped with mazda connecttm system.this ssp98 supersedes msp41 and service bulletins 09-034/13 and 09-006/14. the latest
- Bulletin:
- 09017173346
- Component:
- 118000 electrical system: software
- Summary:
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
- Bulletin:
- 09018173351
- Component:
- 117000 digital instrument panel
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 01-011-17-3364
- Component:
- 060000 engine (pws)
- Summary:
- If a customer brings their vehicles in with dtc p2183:00 stored, repair the vehicle using the following repair procedure and caution. p2183:00: ect sensor no.2 circuit range/performance problem. this is caused by the ect sensor no.2 locate
- Bulletin:
- 09-012-17-3334a
- Component:
- 160000 structure
- Summary:
- Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. to correct the issue, a
- Bulletin:
- 09-035-17-3080
- Component:
- 117000 digital instrument panel
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
- Bulletin:
- 09-001-17-3296b
- Component:
- 110000 electrical system
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
- Bulletin:
- 04-002-17-3316b
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
- Bulletin:
- 06-002-17-3367
- Component:
- 010000 steering
- Summary:
- Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note: the noise will not occu
- Bulletin:
- 09-017-17-3347c
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
- Bulletin:
- 01-012-17-3382
- Component:
- 111000 electrical system:battery
- Summary:
- This service information provides basic q-85/t-110 battery handling procedures. complete service information can be found in mgss online or workshop manual (section 13-17).
- Bulletin:
- 01-011-17-3364a
- Component:
- 060000 engine (pws)
- Summary:
- If a customer brings their vehicles in with dtc p2183:00 stored, repair the vehicle using the following repair procedure and caution. p2183:00: ect sensor no.2 circuit range/performance problem. this is caused by the ect sensor no.2 locate
- Bulletin:
- SA-065-17
- Component:
- 353000 equipment:electrical
- Summary:
- Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth®, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
- Bulletin:
- SA-066-17
- Component:
- 121300 exterior lighting:headlights:high/low beam dimmer switch
- Summary:
- Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern
- Bulletin:
- SA-036-17
- Component:
- 118000 electrical system: software
- Summary:
- Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version.
- Bulletin:
- SSPB0
- Component:
- 114000 electrical system:wiring
- Summary:
- Special service program (ssp) b0 2014 mazda3 front power window regulator cable. dear mazda owner: mazda motor corporation has decided to conduct a special service program (ssp) on certain 2014 mazda3 vehicles built from april 25, 2014 thro
- Bulletin:
- 01-005-17-3305a
- Component:
- 354000 equipment:mechanical
- Summary:
- Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
- Bulletin:
- 06-001-17-3307a
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.this concern may be caused by an insufficient wear resistance of the steering wheel surface.
- Bulletin:
- 09-017-17-3347a
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the
- Bulletin:
- 09-021-17-3356
- Component:
- 354000 equipment:mechanical
- Summary:
- Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase
- Bulletin:
- 05-002-17-3355
- Component:
- 100000 power train
- Summary:
- Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) hard to shift into 3rd, 4th, 5th, and/or 6th gear shift
- Bulletin:
- 04-003-17-3331a
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. upon inspection, the caliper mounting support is corroded and one of the disc pad is abnormally worn out (a). this is caused
- Bulletin:
- 09-028-17-3363
- Component:
- 356000 equipment adaptive
- Summary:
- Some customers may experience that one or more of the door glasses will not open due to becoming stuck in the glass run channel. the root cause is still under investigation. to correct the problem, the parts source will be changed.
- Bulletin:
- 01-004-17-3317a
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203. note: engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time. p0201:00
- Bulletin:
- 05-002-17-3355a
- Component:
- 013000 steering:gear box (other than rack and pinion)
- Summary:
- Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), hard to shift into 3rd, 4th, 5th, and/or 6th gear, shif
- Bulletin:
- 09-017-17-3347b
- Component:
- 118000 electrical system: software
- Summary:
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
- Bulletin:
- 09-032-17-3372
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Some vehicles may experience one or more of the following conditions with the driver and/or passenger side power window(s): ? the window glass will not raise/lower. the window suddenly stops operating while being raised/lowered. the win
- Bulletin:
- 04-002-17-3316a
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
- Bulletin:
- 01-008-17-3376
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded. p0524:00 - engine oil pressure too low. this is caused by a drop in engine oil pre
- Bulletin:
- 07-007-17-3384
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. this may be caused by a clogged heater unit. for mazda6 and cx-5, the check engine light may illuminate with the dtc p011a
- Bulletin:
- 09-039-17-3385
- Component:
- 162700 structure:body:trunk lid
- Summary:
- Some vehicles may exhibit paint rust/blister on the vertical surface of the trunk lid. this is caused by silica contained in snow-melting agents adhering to the trunk lid. to correct this issue, the thickness of the clear coat has been incr
- Bulletin:
- 09-012-17-3334b
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion. to correct the issue, a plating process was added
- Bulletin:
- MT-016-17
- Component:
- 264000 forward collision avoidance: sensing system
- Summary:
- The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
- Bulletin:
- 06-001-17-3307b
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. this concern may be caused by an insufficient wear resistance of the steering wheel surface.
- Bulletin:
- MT-001-18
- Component:
- 110000 electrical system
- Summary:
- When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga
- Bulletin:
- MT-021-17
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure.
- Bulletin:
- 02-001-18-3013h
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit one or more of the following noises from the front suspension. a squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut be
- Bulletin:
- 09-001-18-3387
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for
- Bulletin:
- 09-005-18-3414
- Component:
- 221600 seats:front assembly:power adjust
- Summary:
- Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. the noise may be caused by cable vibration, which transmits power from the motor to the gears. the cable vibrates ins
- Bulletin:
- 01-006-18-3429
- Component:
- 060000 engine (pws)
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 09-010-18-3440
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
- Bulletin:
- 00-001-18-3446
- Component:
- 350000 equipment
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 02-005-18-3444
- Component:
- 020000 suspension
- Summary:
- Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
- Bulletin:
- 09-011-18-3448
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
- Bulletin:
- 09-014-18-3443
- Component:
- 160000 structure
- Summary:
- When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- Bulletin:
- 09-019-18-3450
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- 09-007-18-3422a
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
- Bulletin:
- SA-005-18
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition.
- Bulletin:
- SA-009-18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s
- Bulletin:
- MT-002-18
- Component:
- 110000 electrical system
- Summary:
- Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth® and the same device is also connected to the usb port for charging. the concerns may inc
- Bulletin:
- MT-003-18
- Component:
- 140000 air bags
- Summary:
- The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
- Bulletin:
- 01-008-18-3451
- Component:
- 111000 electrical system:battery
- Summary:
- This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
- Bulletin:
- 01-009-18-3452
- Component:
- 111000 electrical system:battery
- Summary:
- The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
- Bulletin:
- 02-006-18-3449
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
- Bulletin:
- MT-001-18
- Component:
- 353000 equipment:electrical
- Summary:
- When installing a navigation sd card, the center display may show error message "invalid sd card".
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
- Bulletin:
- RF-16-03R1
- Component:
- 092300 fuel system, other:fuel filter
- Summary:
- The skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
- Bulletin:
- SSPB4
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda motor corporation has decided to conduct a special service program (ssp) on certain 2014 mazda3 vehicles. certain vehicles which were previously inspected / repaired under sspb0 need to be re-inspected under this new sspb4 for the sam
- Bulletin:
- SA-017-18
- Component:
- 118000 electrical system: software
- Summary:
- Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha
- Bulletin:
- 01-005-18-3415
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded p0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
- Bulletin:
- 02-003-18-3427
- Component:
- 200000 wheels
- Summary:
- Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below. the damage extends to the front surface of the aluminum wheel partly or entirely. black spot whi
- Bulletin:
- 09-001-18-3387a
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused
- Bulletin:
- 09-006-18-3409
- Component:
- 162000 structure:body
- Summary:
- Some vehicles may exhibit rust/paint blisters (1) on the surface of the front side sill near the the scuff plates(2). this is likely caused by the driver's or passenger's shoe(s) contacting the side sill when stepping in and/or out of the v
- Bulletin:
- 09-007-18-3422
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
- Bulletin:
- 09-008-18-3416
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. the display operation does not fully open/close. it closes and then opens b
- Bulletin:
- 01-011-18-3456
- Component:
- 350000 equipment
- Summary:
- The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu
- Bulletin:
- 02-008-18-3467
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-003-18-3455
- Component:
- 060000 engine and engine cooling
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 04-004-18-3468
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 05-002-18-3454
- Component:
- 100000 power train
- Summary:
- The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w
- Bulletin:
- 05-004-18-3466
- Component:
- 060000 engine and engine cooling
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press
- Bulletin:
- 07-002-18-3432
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
- Bulletin:
- 08-001-18-3457
- Component:
- 140000 air bags
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
- Bulletin:
- 09-008-18-3416a
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. the display operation does not fully open/close. it closes and then opens b
- Bulletin:
- 09-020-18-3458
- Component:
- 353000 equipment:electrical
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
- Bulletin:
- 00-003-18-3480
- Component:
- 030000 brakes (pws)
- Summary:
- Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
- Bulletin:
- 01-012-18-3474
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored inmemory after engine start and room fuse 15a (a) removed. p2610:00: instrument cluster internal engine off timer performance problem p2507:00: pcm batte
- Bulletin:
- 01-013-18-3478
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. p0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
- Bulletin:
- 02-009-18-3472
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Customer complaints have been reported where the tpms warning light is unnecessarily illuminated because the tpms initialization was not performed correctly before customer delivery.tpms initialization process: when any of the services belo
- Bulletin:
- 02-010-18-3477
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 02-011-18-3476
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.the tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
- Bulletin:
- 06-001-18-3481
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for lhd vehicle and r
- Bulletin:
- 09-023-18-3475
- Component:
- 350000 equipment
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
- Bulletin:
- 09-025-18-3479
- Component:
- 350000 equipment
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
- Bulletin:
- 09-026-18-3464
- Component:
- 350000 equipment
- Summary:
- Some customers may experience a mazda connect touch panel that does not accept touch commands properly or operates by itself. this is caused by a touch panel failure from an improper manufacturing process of the touch panel and center displ
- Bulletin:
- SA-023-18
- Component:
- 121300 exterior lighting:headlights:high/low beam dimmer switch
- Summary:
- Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
- Bulletin:
- SA-024-18
- Component:
- 162800 structure:body:hood
- Summary:
- Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. this concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
- Bulletin:
- SA-026-18
- Component:
- 060000 engine (pws)
- Summary:
- If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. engine oil dilution with fue
- Bulletin:
- SA-029-18
- Component:
- 060000 engine and engine cooling
- Summary:
- Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. click here to download the resetting tool to your pc desktop. 2. reboot your pc, do not start any application a
- Bulletin:
- SA-031-18
- Component:
- 350000 equipment
- Summary:
- When troubleshooting a radar unit, do not swap it with another vehicle. radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. refer to mgss (radar unit inspection) for pro
- Bulletin:
- 09-010-18-3440a
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
- Bulletin:
- 09-020-18-3458a
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth® hands-free unit or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special s
- Bulletin:
- 02-001-18-3486a
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit one or more of the following noises from the front suspension. a squeaking noise from the front shock absorber when turning the steering wheel at a vehicle stand still caused by stick-slip between the front strut b
- Bulletin:
- 02-003-18-3501
- Component:
- 200000 wheels
- Summary:
- Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. the damage extends to the front surface of the aluminum wheel partly or entirely.
- Bulletin:
- 02-013-18-3491
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a crack on the front shock absorber dust boot (1). this may be caused by the dust boot having insufficient resistance to the cold. the shape and material of the dust boot has been changed to improve its resistance
- Bulletin:
- 09-005-18-3414a
- Component:
- 220000 seats
- Summary:
- Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. the noise may be caused by cable vibration, which transmits power from the motor to the gears. the cable vibrates ins
- Bulletin:
- SA-034-18
- Component:
- 350000 equipment
- Summary:
- Mazda connect system frequently asked questions (faq)
- Bulletin:
- SA-036-18
- Component:
- 110000 electrical system
- Summary:
- Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. inform the customer that all
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
- Bulletin:
- MT-007-18
- Component:
- 060000 engine (pws)
- Summary:
- Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket a
- Bulletin:
- MT-008-18
- Component:
- 060000 engine (pws)
- Summary:
- Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
- Bulletin:
- 03-002-18-3505
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
- Bulletin:
- 09-030-18-3484
- Component:
- 162300 structure:body:door
- Summary:
- Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. this is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
- Bulletin:
- 09-034-18-3430
- Component:
- 180000 vehicle speed control
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
- Bulletin:
- SA-037-18
- Component:
- 106000 power train:axle assembly
- Summary:
- Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
- Bulletin:
- MT-007-18
- Component:
- 110000 electrical system
- Summary:
- Some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket accessory device. some aftermarket electrical devices (e.g., an accessory cell phone charger, gps tra
- Bulletin:
- MT-008-18
- Component:
- 060000 engine (pws)
- Summary:
- Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.this may be ca
- Bulletin:
- 01-016-18-3522
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a
- Bulletin:
- 01-018-18-3529
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
- Bulletin:
- 02-014-18-3503
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. it may be found during maintenance
- Bulletin:
- 02-015-18-3499
- Component:
- 022110 suspension:rear:springs:coil springs
- Summary:
- Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. these symptoms may be caused by a broken rear coil spring at its lower side. this is caused by corrosion from dust between
- Bulletin:
- 03-002-18-3505a
- Component:
- 105100 power train:driveline:universal joint
- Summary:
- Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
- Bulletin:
- 09-035-18-3509
- Component:
- 110000 electrical system
- Summary:
- Some customers may experience one or more electrical malfunctions after a vehicle body repair. the newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
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