2014 JAGUAR XK Recalls (5)

Campaign:
13V340000 on 08/07/2013
Component:
Electrical system
Manufactured:
09/30/2010 - 07/31/2013
Affected:
1,989
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain model year 2011-2014 xk convertible vehicles manufactured october 1, 2010, through august 1, 2013. the switch in the overhead roof console also activates the power operated windows when the convertible roof is opening or closing. the switch does not move downward to close the windows. therefore, these vehicles fail to conform to the requirements of federal motor vehicle safety standard (fmvss) no. 118, "power-operated window, partition, and roof panel systems."
Consequence:
The power windows may inadvertently be activated and pinch or injure an arm or finger.
Correction:
Jaguar will notify owners, and dealers will replace the overhead roof console, free of charge. the recall began on october 1, 2013. owners may contact jaguar at 1-800-452-4827. jaguar's recall number is j030.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V157000 on 04/02/2014
Component:
Suspension:rear
Manufactured:
10/31/2012 - 01/30/2014
Affected:
297
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain model year 2013-2014 xj, xf and xk vehicles. in the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
Consequence:
If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
Correction:
Jaguar notified owners on may 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. the recall is expected to begin around may 27, 2014. owners may contact jaguar at 1-855-524-8278. jaguar's number for this recall is j037.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V389000 on 07/01/2014
Component:
Tires:temporary/emergency spare tire
Manufactured:
08/23/2012 - 06/09/2014
Affected:
144
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain model year 2013-2015 xk (xkr and xkr-s) vehicles manufactured august 24, 2012, to june 10, 2014, and equipped with a 5.0l engine. the tire placard has incorrect information for the spare tire stating "none" for the inflation pressure of the spare wheel. thus, these vehicles do not comply with the requirements of the federal motor vehicle safety standard no. 110, "tire selection and rims for passenger cars."
Consequence:
If the recommended pressure for the spare tire is not provided, the tire may not be properly inflated which may result in its failure, increasing the risk of a crash.
Correction:
Jaguar will notify owners, and dealers will inspect the vehicles and, as necessary, attach a corrected tire placard label stating the tire size and pressure, free of charge. the recall began on august 29, 2014. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j041.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V389000 on 07/01/2014
Component:
Equipment:other:labels
Manufactured:
08/23/2012 - 06/09/2014
Affected:
144
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain model year 2013-2015 xk (xkr and xkr-s) vehicles manufactured august 24, 2012, to june 10, 2014, and equipped with a 5.0l engine. the tire placard has incorrect information for the spare tire stating "none" for the inflation pressure of the spare wheel. thus, these vehicles do not comply with the requirements of the federal motor vehicle safety standard no. 110, "tire selection and rims for passenger cars."
Consequence:
If the recommended pressure for the spare tire is not provided, the tire may not be properly inflated which may result in its failure, increasing the risk of a crash.
Correction:
Jaguar will notify owners, and dealers will inspect the vehicles and, as necessary, attach a corrected tire placard label stating the tire size and pressure, free of charge. the recall began on august 29, 2014. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j041.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V038000 on 01/26/2015
Component:
Exterior lighting
Manufactured:
03/03/2011 - 03/19/2014
Affected:
4,787
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain model year 2012-2015 jaguar xk vehicles manufactured march 4, 2011, to march 20, 2014. in the affected vehicles, the front side lamps (parking lamps) may turn off after approximately 5 minutes. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 108, "lamps, reflective devices, and associated equipment."
Consequence:
If the parking lamps turn off, the vehicle will have reduced conspicuity, increasing the risk of a crash.
Correction:
Jaguar will notify owners, and dealers will update software that controls the front side lamps, free of charge. the recall began march 5, 2015. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j049.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2014 JAGUAR XK TSBs (173)

Bulletin:
JTB-00344-NAS1
Component:
350000 equipment
Summary:
Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).
Bulletin:
SSM-72202
Component:
162300 structure:body:door
Summary:
Jaguar: on some vehicles, there is an issue with the door latch and its functionality and the need to get to root cause to prevent unnecessary replacement. model xf, x250, xk, x150. *pe updated 8/4/15. *pe
Bulletin:
6-214NAS
Component:
103000 power train:automatic transmission
Summary:
Summary to be provided on a future date.
Bulletin:
6-216NAS
Component:
100000 power train
Summary:
Summary to be provided on a future date.
Bulletin:
6-220-USA
Component:
350000 equipment
Summary:
"description an issue has been identified on a limited number of 2014 model year jaguar xk (x150) vehicles within the listed vin range which may have been manufactured away from process where, in some cases, the through-panel power cable s
Bulletin:
6-229NAS
Component:
120000 exterior lighting
Summary:
Summary to be provided on a future date.
Bulletin:
7-072USA
Component:
133000 visibility:power window devices and controls
Summary:
Summary to be provided on a future date.
Bulletin:
7-075USA
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
K202 UPS6813
Component:
103000 power train:automatic transmission
Summary:
Summary to be provided on a future date.
Bulletin:
J030NAS1
Component:
133000 visibility:power window devices and controls
Summary:
Summary to be provided on a future date.
Bulletin:
JA13GI-13
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
JA13RE-01
Component:
162900 structure:body:roof and pillars
Summary:
Summary to be provided on a future date.
Bulletin:
7-077USA
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
7-080USA
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
07-085USA
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
7-086USA
Component:
355100 equipment:other:labels
Summary:
Summary to be provided on a future date.
Bulletin:
7-089USA
Component:
355100 equipment:other:labels
Summary:
Summary to be provided on a future date.
Bulletin:
J037NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
J038NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
J038NAS2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
J041NAS1
Component:
355100 equipment:other:labels
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00176NAS2
Component:
120000 lighting (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00208NAS2
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00257NAS3
Component:
190000 tires
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00258NAS2
Component:
010000 steering
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00278NAS2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00311NAS2
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
SSM-68358
Component:
350000 equipment
Summary:
This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'n fault found'. cause: incorrect diagnosis."
Bulletin:
JTB-00328-NAS-1
Component:
110000 electrical system
Summary:
"situation: the touch screen may reset or be blank on start-up and diagnostic trouble code (dtc) u1a4b-48 may be stored in the touch screen. cause: this may be caused by a software issue within the touch screen."
Bulletin:
JTB00344NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00346NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00349NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00352NAS1
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00361NAS1
Component:
070000 fuel system, gasoline
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00379NAS1
Component:
120000 lighting (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00380NAS1
Component:
353600 equipment:air conditioner
Summary:
Summary to be provided on a future date.
Bulletin:
K-202-NAS-1
Component:
100000 power train
Summary:
"situation: the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on'). repeated cycling of the engine start/stop button may temporarily overcome this issue. action: retail
Bulletin:
K219NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
K211 UPS8013
Component:
120000 exterior lighting
Summary:
Summary to be provided on a future date.
Bulletin:
SSM-71498
Component:
105300 power train:driveline:driveshaft
Summary:
"issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
Bulletin:
SSM72027
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
SSM72035
Component:
100000 power train
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 134 ' 04
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 136 ' 01
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 136 ' 02
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 136 ' 03
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
SSM71538
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
Bulletin:
JTB-00419NAS-1
Component:
117000 digital instrument panel
Summary:
"situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
Bulletin:
SSM-71989
Component:
350000 equipment
Summary:
"issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
Bulletin:
SSM-66637
Component:
111000 electrical system:battery
Summary:
"issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. cause: when charging a battery (both primary and secondary) with a bms (battery monitoring
Bulletin:
SSM-66697
Component:
062000 engine and engine cooling:cooling system
Summary:
"issue: after the engine coolant on a 5.0l v8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. cause: the refill procedure has not been completed correctly, resulting in insuf
Bulletin:
SSM-63697
Component:
061100 engine and engine cooling:engine:gasoline
Summary:
"republished august 2013. issue: fuel injector concerns, (applicable to 5.0 aj133 gasoline engines), leading to potential problems such as poor running, poor fuel economy, hard starting, rough idle, misfires and engine detonation. custome
Bulletin:
SSM-67697
Component:
350000 equipment
Summary:
"issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be th
Bulletin:
JTB-00304-NAS-1
Component:
355200 equipment:other:owners/service/other manual
Summary:
"situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement."
Bulletin:
JTB-00311-NAS-1
Component:
353600 equipment:air conditioner
Summary:
"situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
Bulletin:
SSM-67917
Component:
220000 seats
Summary:
"issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. the vehicle seat memory module logs u1a4c 00, 'build end of line mode active' cause the seat module has been incorrectly
Bulletin:
SSM-68359
Component:
355200 equipment:other:owners/service/other manual
Summary:
"issue: customers may report that they are unable to play music through their android phone when connected via cable to usb - xk does not support bluetooth streaming. cause: this could be for a number of reasons not necessarily relate
Bulletin:
SB-6-216-NAS
Component:
103800 power train:automatic transmission:park/neutral start switch
Summary:
"description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on') on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang
Bulletin:
SSM-69078
Component:
110000 electrical system
Summary:
"issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
Bulletin:
SSM-70698
Component:
111000 electrical system:battery
Summary:
"issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
Bulletin:
SSM-71218
Component:
030000 brakes (pws)
Summary:
"issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
Bulletin:
K-219-NAS-1
Component:
350000 equipment
Summary:
"situation: an issue has been identified on a limited number of 2014 model year jaguar xk (x150) vehicles within the listed vin range which may have been manufactured away from process where, in some cases, the through-panel power cable st
Bulletin:
JTB00380NAS3
Component:
353600 equipment:air conditioner
Summary:
Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:
JTB00257NAS3
Component:
010000 steering
Summary:
Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
Bulletin:
JTB00258NAS2
Component:
010000 steering
Summary:
Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
Bulletin:
JTB00278NAS2
Component:
060000 engine and engine cooling
Summary:
Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
Bulletin:
JTB00380NAS4
Component:
353000 equipment:electrical
Summary:
Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:
SSM72926
Component:
162000 structure:body
Summary:
Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Bulletin:
JTB00258NAS2
Component:
010000 steering
Summary:
"situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of
Bulletin:
JTB00278NAS2
Component:
060000 engine and engine cooling
Summary:
"situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
Bulletin:
SSM71790
Component:
350000 equipment
Summary:
Excessive noise may be heard from the climate control - in-vehicle temperature sensor / aspirator fan in dashboard on 13my onwards cause: the temperature sensor / aspirator fan may be incorrectly positioned against aspirator dashboard gr
Bulletin:
SSM71794
Component:
353000 equipment:electrical
Summary:
"issue: fm1 preset ceases to operate. (tuner is stuck in am band while touch screen displays fm1) cause: no error handling of frequency being stored in hd radio module."
Bulletin:
JTB00176NAS2
Component:
121000 exterior lighting:headlights
Summary:
"situation: this bulletin is for information only; it provides acceptance standards relating to the level of headlamp internal condensation. cause: condensation or 'misting' on the inside surface of the headlamp lens may be caused by natu
Bulletin:
JTB00346NAS1
Component:
350000 equipment
Summary:
"situation: at pre-delivery inspection (pdi) upon removal of the transit protection / wrapguard, there may be paint stains underneath the wrapguard. this staining can be described as 'bloom' or a 'milky' type of stain. cause: this may be
Bulletin:
6-229NAS
Component:
121000 exterior lighting:headlights
Summary:
an issue has been identified on a limited number of 2014 model year jaguar f-type (x152) vehicles and 2013-2014 model year xk (x150) vehicles where the headlamp aim may have been incorrectly set."
Bulletin:
JTB00344NAS1
Component:
350000 equipment
Summary:
"situation: an earth stud may be broken or cross threaded. cause: this may be caused by damage in production or during a repair."
Bulletin:
JTB00352NAS1
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
"situation: the radio fm1 presets may be inoperative and the radio may be 'stuck' on the am waveband while the touch screen displays 'fm1'. cause: this may be caused by how radio presets are stored in the hd radio' module."
Bulletin:
K211 UPS8013-1BN
Component:
121000 exterior lighting:headlights
Summary:
"situation: an issue has been identified on a limited number of 2014 model year f-type (x152) vehicles and 2013-2014 model year xk (x150) vehicles where the headlamp aim may have been incorrectly set. action: retailers are required to hol
Bulletin:
SSM63597
Component:
118000 electrical system: software
Summary:
"issue: jaguar land rover north america service diagnostics would like to make all sdd users aware of an emerging concern being tracked via the epqr system. users report dvd133 is unable to fully communicate with pcm on legacy jaguar veh
Bulletin:
SSM71361
Component:
118000 electrical system: software
Summary:
"issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. da j2534 software driver level ' v4.0 (must be updated to this level on all sdd machines that use thi
Bulletin:
SSM71822
Component:
353000 equipment:electrical
Summary:
"issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi's and then returning the vehicle to a storage compound without refitting the transit relay or returning the
Bulletin:
SSM71827
Component:
220000 seats
Summary:
"issue: climate controlled seat issues cause: unknown"
Bulletin:
SSM71832
Component:
141200 air bags:frontal:driver side inflator module
Summary:
"issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
Bulletin:
JA14PA-11
Component:
350000 equipment
Summary:
"please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
Bulletin:
SSM67697
Component:
110000 electrical system
Summary:
"issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
Bulletin:
SSM71896
Component:
103300 power train:automatic transmission:gear position indication (prndl)
Summary:
"issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. the ro
Bulletin:
SSM71915
Component:
111000 electrical system:battery
Summary:
"issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started."
Bulletin:
SSM67697
Component:
353600 equipment:air conditioner
Summary:
"issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
Bulletin:
SSM71538
Component:
162300 structure:body:door
Summary:
"issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
Bulletin:
JTB00311NAS2
Component:
350000 equipment
Summary:
"situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
Bulletin:
JTB00379NAS1
Component:
120000 lighting (pws)
Summary:
"situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
Bulletin:
SSM71538
Component:
162300 structure:body:door
Summary:
"issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
Bulletin:
SSM71974
Component:
111000 electrical system:battery
Summary:
"issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed 'no fault found' cause: incorrect diagnosis"
Bulletin:
SSM71995
Component:
162000 structure:body
Summary:
"issue: customers have reported that the armrest liner is damaged ' eg: corner broken ' see pic 1 as an example cause:: poor initial fit / interference contact"
Bulletin:
SSM71998
Component:
350000 equipment
Summary:
"issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and
Bulletin:
SSM72002
Component:
061100 engine and engine cooling:engine:gasoline
Summary:
"issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier."
Bulletin:
SSM72743
Component:
125000 exterior lighting:brake lights
Summary:
Issue: xkrs-gt black vulcan wheels amplify brake noise from carbon ceramic brakes. during light to medium braking, a low frequency "howl/ufo" noise can occur noise not present with cold brakes, noise appears after a small amount of heating
Bulletin:
SSM51357
Component:
091200 fuel system, other:storage:fuel gauge system
Summary:
"issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
Bulletin:
SSM71538
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
Bulletin:
SSM71966
Component:
350000 equipment
Summary:
"issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
Bulletin:
SSM71966
Component:
030000 brakes (pws)
Summary:
"issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
Bulletin:
SSM71995
Component:
350000 equipment
Summary:
"issue: customers have reported that the armrest liner is damaged ' eg: corner broken ' see pic 1 as an example cause:: poor initial fit / interference contact"
Bulletin:
SSM72012
Component:
350000 equipment
Summary:
"issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
Bulletin:
SSM72022
Component:
220000 seats
Summary:
"issue: seats not moving in one direction / one axis cause: motor connections not fully latched"
Bulletin:
SSM72027
Component:
353000 equipment:electrical
Summary:
"issue when the customer attempts to connect an apple device that is equipped with a lightning socket in order to stream music through the car's infotainment system the user will realise that the 30pin ipod link lead supplied by jaguar is
Bulletin:
SSM72035
Component:
353000 equipment:electrical
Summary:
"concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
Bulletin:
SSM40913
Component:
060000 engine (pws)
Summary:
"re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or
Bulletin:
SSM43055
Component:
220000 seats
Summary:
"re-issued november 2014. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will b
Bulletin:
SSM71995
Component:
160000 structure
Summary:
"issue: customers have reported that the armrest liner is damaged ' eg: corner broken ' see pic 1 as an example cause:: poor initial fit / interference contact"
Bulletin:
SSM72037
Component:
060000 engine (pws)
Summary:
"issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic
Bulletin:
SSM72041
Component:
010000 steering
Summary:
"issue: submitting a steering system noise epqr. cause: under investigation"
Bulletin:
JTB00380NAS1
Component:
353600 equipment:air conditioner
Summary:
"situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
Bulletin:
SSM72114
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
Bulletin:
JTB00380NAS2
Component:
350000 equipment
Summary:
"situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
Bulletin:
JTB00388NAS1
Component:
015000 steering:hydraulic power assist system
Summary:
"situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
Bulletin:
JTB00396NAS1
Component:
220000 seats
Summary:
"situation: a 'creak' noise from the base of the front seat may be evident. cause: this may be caused by insufficient lubricant during the assembly process."
Bulletin:
SSM40913
Component:
060000 engine (pws)
Summary:
"re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
Bulletin:
SSM43055
Component:
220000 seats
Summary:
"re-ssued january 2015. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will be
Bulletin:
SSM72002
Component:
060000 engine and engine cooling
Summary:
"issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier"
Bulletin:
SSM72114
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
Bulletin:
SSM72153
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering."
Bulletin:
SSM72141
Component:
011000 steering:wheel and handle bar
Summary:
"issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
Bulletin:
SSM64657
Component:
350000 equipment
Summary:
"issued march 2015. issue: coolant leak from 5.0l v8 (aj133) water pump. cause: a number of changes to the water pumps have been made to improve product quality."
Bulletin:
SSM72202
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
Bulletin:
JTB00395NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). cause: this may be caused by a transmission control module (tcm) software issue."
Bulletin:
SSM72202
Component:
162300 structure:body:door
Summary:
"issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
Bulletin:
JTB00278NAS3
Component:
060000 engine (pws)
Summary:
"situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
Bulletin:
JTB00423NAS1
Component:
060000 engine (pws)
Summary:
"situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
Bulletin:
JTB00283NAS2
Component:
132000 visibility:glass, side/rear
Summary:
"situation: the bonding between the folding top and the rear glass may require repair. cause: this may be caused by bonding robustness between the folding top and the rear glass."
Bulletin:
JTB00395NAS2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). cause: this may be caused by a transmission control module (tc m) software issue."
Bulletin:
SSM72307
Component:
110000 electrical system
Summary:
"issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
Bulletin:
JTB00420NAS1
Component:
118000 electrical system: software
Summary:
"situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam
Bulletin:
JTB00446NAS1
Component:
111000 electrical system:battery
Summary:
"situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
Bulletin:
JTB00446NAS2
Component:
111000 electrical system:battery
Summary:
"situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
Bulletin:
JTB00267NAS2
Component:
018000 steering: adaptive steering
Summary:
Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
Bulletin:
JTB00446NAS3
Component:
111000 electrical system:battery
Summary:
"situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is ill
Bulletin:
SSM72613
Component:
118000 electrical system: software
Summary:
Software level check for incontrol touch pro
Bulletin:
SSM72617
Component:
060000 engine (pws)
Summary:
Coolant expansion tank pressure caps leaking
Bulletin:
SSM39211
Component:
073200 fuel system, gasoline:fuel injection system:injectors
Summary:
"re-issued dec 2015. issue: fuel injectors clogged leading to poor running / misfires / engine detonation on aj-v8 engines. cause: poor fuel quality or fuel contaminants blocking the holes in the fuel injector."
Bulletin:
SSM42872
Component:
110000 electrical system
Summary:
"issued dec 2015. issue: jaguar are continuing to see no fault found warranty returns on headlamps and associated control modules cause: incorrect diagnosis. "
Bulletin:
SSM71966
Component:
030000 brakes (pws)
Summary:
"issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
Bulletin:
SSM72202
Component:
162000 structure:body
Summary:
"issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations."
Bulletin:
SSM72012
Component:
110000 electrical system
Summary:
"issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
Bulletin:
SSM71598
Component:
103000 power train:automatic transmission
Summary:
"issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
Bulletin:
SSM71678
Component:
012000 steering:column
Summary:
"issue: a customer may report their steering column does not move when trying to adjust in a up/down or in/out movement. cause: when the instrument panel cluster software is updated, the steering column calibration will revert to it's
Bulletin:
6-220USA
Component:
111100 electrical system:battery:cables
Summary:
An issue has been identified on a limited number of 2014 model year jaguar xk (x150) vehicles within the listed vin range which may have been manufactured away from process where, in some cases, the through-panel power cable stud has been a
Bulletin:
K219NAS1
Component:
353000 equipment:electrical
Summary:
"situation: an issue has been identified on a limited number of 2014 model year jaguar xk (x150) vehicles within the listed vin range which may have been manufactured away from process where, in some cases, the through-panel power cable s
Bulletin:
SSM71498
Component:
105300 power train:driveline:driveshaft
Summary:
"issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
Bulletin:
SSM71538
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
Bulletin:
68358
Component:
350000 equipment
Summary:
"issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'no fault found'. cause: incorrect diagnosis."
Bulletin:
6-216NAS
Component:
060000 engine (pws)
Summary:
"description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on') on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang
Bulletin:
JTB00328NAS1
Component:
118000 electrical system: software
Summary:
"situation: the touch screen may reset or be blank on start-up and diagnostic trouble code (dtc) u1a4b-48 may be stored in the touch screen. cause: this may be caused by a software issue within the touch screen."
Bulletin:
SSM69078
Component:
118000 electrical system: software
Summary:
"issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa
Bulletin:
SSM70698
Component:
110000 electrical system
Summary:
"issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
Bulletin:
SSM 71218
Component:
050000 parking brake
Summary:
"issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
Bulletin:
SSM-71598
Component:
103000 power train:automatic transmission
Summary:
"issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
Bulletin:
"JAGUAR PRODUCT
Component:
355200 equipment:other:owners/service/other manual
Summary:
Technical updates related to bulletins referenced in document.
Bulletin:
JTB00423NAS2
Component:
060000 engine (pws)
Summary:
Situation: a 'humming' noise may be evident from the engine when the engine is idling.
Bulletin:
SSM58558
Component:
030000 brakes (pws)
Summary:
Issue: submitting a brake noise epqr
Bulletin:
JTB00349NAS2
Component:
060000 engine (pws)
Summary:
A clatter/knock/rattle noise may be heard from the engine.
Bulletin:
JTB00349NAS2
Component:
060000 engine (pws)
Summary:
A clatter/knock/rattle noise may be heard from the engine.
Bulletin:
SFCC_14DEC17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
SFCC_08MAR18
Component:
355200 equipment:other:owners/service/other manual
Summary:
Jaguar land rover shop foreman conference call
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Incontrol touch pro phase 4 customer letter
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Sim card activation issues
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
18c - new face of incontrol touch pro and 18c software improvements
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
A customer may report "hood open" message displays on ip with hood closed.
Bulletin:
SSM71538
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538 Attachm
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538 Attachm
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538.1
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538.1 Attac
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538.1 Attac
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.

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