2014 JAGUAR XF Recalls (9)
- Campaign:
- 14V157000 on 04/02/2014
- Component:
- Suspension:rear
- Manufactured:
- 10/31/2012 - 01/30/2014
- Affected:
- 297
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain model year 2013-2014 xj, xf and xk vehicles. in the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
- Consequence:
- If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
- Correction:
- Jaguar notified owners on may 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. the recall is expected to begin around may 27, 2014. owners may contact jaguar at 1-855-524-8278. jaguar's number for this recall is j037.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V181000 on 04/14/2014
- Component:
- Engine and engine cooling
- Manufactured:
- 06/30/2012 - 09/30/2013
- Affected:
- 1,589
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain model year 2013 and 2014 xf 2.0l gtdi vehicles manufactured may 2013 through october 2013. the hose clamp for the charge air cooler (cac) hose may be out of position and loose, allowing the hose to detach.
- Consequence:
- If the cac hose detaches, the engine may stall, increasing the risk of a crash. additionally, steering and brake assistance may be lost further increasing the risk.
- Correction:
- Jaguar will notify owners, and dealers will inspect the cac hose to make sure its clamp is in the correct position and tight, free of charge. the recall is scheduled to begin in late may 2014. owners may contact jaguar at 1-800-452-4827. jaguar's recall number is j034. note: this recall is an expansion of recall 13v-341.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V291000 on 06/01/2014
- Component:
- Service brakes, hydraulic:fluid
- Manufactured:
- 10/17/2012 - 02/24/2014
- Affected:
- 68
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain model year 2013-2014 xf vehicles manufactured october 18, 2012, through february 25, 2014. in the affected vehicles, the right-hand rear brake pipe may wear against a bracket located on the rear sub frame. this condition may cause the brake pipe to wear through and leak brake fluid.
- Consequence:
- Leaking brake fluid can lengthen braking distance and increase the risk of a vehicle crash.
- Correction:
- Jaguar will notify owners, and dealers will inspect the rear brake pipe for signs of wear, maninpulate the bracket on the rear sub frame, and inspect and replace the rear brake pipes if wear is visible, free of charge. the recall began on august 1, 2014. owners may contact jaguar customer service at 1-855-524-8278. jaguar's number for this recall is j036.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V390000 on 07/01/2014
- Component:
- Steering:hydraulic power assist:hose, piping, and connections
- Manufactured:
- 07/01/2013 - 04/10/2014
- Affected:
- 81
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain model year 2013-2014 xf (xfr-s) vehicles manufactured july 2, 2013, to april 11, 2014. a component within the power assist steering system (pas) may collapse and restrict fluid flow within the pas hose causing a loss of power steering.
- Consequence:
- The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
- Correction:
- Jaguar will notify owners, and dealers will install an improved pas hose, free of charge. the recall began on august 6, 2014. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j042.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V137000 on 03/06/2016
- Component:
- Steering:hydraulic power assist system
- Manufactured:
- 05/15/2012 - 06/14/2015
- Affected:
- 6,938
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain model year 2013-2015 jaguar xf vehicles manufactured may 16, 2012, to june 15, 2015 and equipped with 2.0l gtdi engines. the retaining bolt for the front end auxiliary drive (fead) idler pulley on the engine may fail resulting in a loss of power steering assist.
- Consequence:
- A loss of power steering assist may increase the risk of a crash.
- Correction:
- Jaguar will notify owners, and dealers will replace the fead pulley assembly, free of charge. owners were sent interim notifications on may 28, 2016. this recall began july 1, 2016. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j061.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V796000 on 10/31/2016
- Component:
- Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
- Manufactured:
- 05/21/2013 - 06/14/2015
- Affected:
- 5,081
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain model year 2013-2015 jaguar xf vehicles manufactured may 22, 2013, to june 15, 2015 and equipped with 2.0l gtdi engines. the affected vehicles may have insufficient clearance between the underfloor fuel delivery lines and the under shield and body allowing the fuel lines to chafe, possibly resulting in a fuel leak.
- Consequence:
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Correction:
- Jaguar will notify owners, and dealers will inspect the fuel line for abrasions, replacing it as necessary and install additional clips, free of charge. parts are not yet available and second notice will be sent when parts are available. the recall is expected to begin january 2017. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j077.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V010000 on 01/08/2018
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 11/07/2008 - 06/14/2015
- Affected:
- 16,532
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain 2014-2015 jaguar xf vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." unless included in "zone a" above, jaguar is also recalling certain 2011-2015 jaguar xf vehicles, originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." unless included in zone a and zone b above, jaguar is also recalling certain 2010-2015 jaguar xf vehicles, originally sold, or ever registered in alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming or "zone c." these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. the recall began june 27, 2018. owners may contact 1-800-452-4827. jaguar's number for this recall is j072.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V010000 on 01/08/2018
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 11/07/2008 - 06/14/2015
- Affected:
- 16,532
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain 2014-2015 jaguar xf vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." unless included in "zone a" above, jaguar is also recalling certain 2011-2015 jaguar xf vehicles, originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." unless included in zone a and zone b above, jaguar is also recalling certain 2010-2015 jaguar xf vehicles, originally sold, or ever registered in alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming or "zone c." these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. the recall began june 27, 2018. owners may contact 1-800-452-4827. jaguar's number for this recall is j072.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V010000 on 01/08/2018
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 11/07/2008 - 06/14/2015
- Affected:
- 16,532
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain 2014-2015 jaguar xf vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." unless included in "zone a" above, jaguar is also recalling certain 2011-2015 jaguar xf vehicles, originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." unless included in zone a and zone b above, jaguar is also recalling certain 2010-2015 jaguar xf vehicles, originally sold, or ever registered in alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming or "zone c." these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. the recall began june 27, 2018. owners may contact 1-800-452-4827. jaguar's number for this recall is j072.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2014 JAGUAR XF TSBs (316)
- Bulletin:
- 307-05
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Transmission control switch failed.07/14*lj
- Bulletin:
- SSM-71917
- Component:
- 111000 electrical system:battery
- Summary:
- Jaguar: the warning lamp, for battery charging, will illuminate due to the negative earth cable working loose and removal of negative battery clamp and the fitting. model xf. *pe
- Bulletin:
- UPS4114-2B-NAS1
- Component:
- 102000 power train:manual transmission
- Summary:
- Jaguar: due to harsh shifting of transmission, a fault transmission message is displayed on instrument cluster (ic) regarding detachment of transmission filter from transmission fluid pan. model 2015 f-type, 2014 xf, xj. *pe
- Bulletin:
- 6-195NAS
- Component:
- 010000 steering
- Summary:
- Jaguar: xf(250),( xj x351), (x150)customers experiencing a knocking noise from the steering gear. *lj
- Bulletin:
- K238UPS4114-3BNA
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Jaguar 2014-2015 potential transmission detachment from pan. the shifting of the transmission could become harsh due transmission fluid pan becoming detach. retailers are to hold any affected vehicles. *lj
- Bulletin:
- SSM72037
- Component:
- 060000 engine (pws)
- Summary:
- Jaguar: customers complaint the engine running rough & slow when starting up vehicle. engine light displaying. *lj
- Bulletin:
- SSM72034
- Component:
- 104000 power train:transfer case (4-wheel drive)
- Summary:
- Jaguar xj&xf : all wheel drive transfer case front flange oil leak. *lj
- Bulletin:
- TB-JTB-00377
- Component:
- 114000 electrical system:wiring
- Summary:
- Jaguar: fluid has ingressed through front end wiring harness and washer pump causing multiple warning lights, in instrument cluster, to illuminate. model 2012-15 xf (x250). *pe
- Bulletin:
- SSM-72202
- Component:
- 162300 structure:body:door
- Summary:
- Jaguar: on some vehicles, there is an issue with the door latch and its functionality and the need to get to root cause to prevent unnecessary replacement. model xf, x250, xk, x150. *pe updated 8/4/15. *pe
- Bulletin:
- TB-00415NAS2
- Component:
- 103000 power train:automatic transmission
- Summary:
- Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. model 2014-16 f-type (x152), 2013-15 xf (x2
- Bulletin:
- 6-213NAS
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-214NAS
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-216NAS
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-219NAS
- Component:
- 110000 electrical system
- Summary:
- "description an issue has been identified on a limited number of 2014 model year jaguar xf (x250) vehicles within the listed vin range where new satellite digital audio radio service (sdars) features do not function (soft key present but f
- Bulletin:
- 6-223NAS
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-231NAS
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-233NAS
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-233NAS2
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K202 UPS6813
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K204 UPS7113
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 7-074USA2
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 7-077USA
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 7-078USA
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 7-080USA
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 7-081USA
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 7-083USA
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 7-088USA
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- J034NAS
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- J036NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- J037NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- J042NAS1
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00160NAS3
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00208NAS2
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00257NAS3
- Component:
- 190000 tires
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00258NAS2
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00278NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00288NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB-00307-NAS-2
- Component:
- 160000 structure
- Summary:
- "situation: when opening a front door, the front door finisher may contact the rear door finisher. cause: this may be caused by the front door finisher moving rearwards on the door."
- Bulletin:
- SSM-68358
- Component:
- 350000 equipment
- Summary:
- This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'n fault found'. cause: incorrect diagnosis."
- Bulletin:
- SSM-70158
- Component:
- 350000 equipment
- Summary:
- "note: republished february 2014. issue: jlr would advise all dealers that jtb00280 has been temporarily removed from topix due to an unavoidable parts supply issue reference the overhead console repair kit c2z25623. cause: jlr are wor
- Bulletin:
- JTB00342NAS1
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00343NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00345NAS1
- Component:
- 130000 visibility
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00345NAS3
- Component:
- 130000 visibility
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00346NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00349NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00350NAS1
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00355NAS1
- Component:
- 070000 fuel system, gasoline
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00356NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00361NAS1
- Component:
- 070000 fuel system, gasoline
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00379NAS1
- Component:
- 120000 lighting (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00380NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00384NAS1
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00390NAS1
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00403NAS1
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K201NAS1
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K-202-NAS-1
- Component:
- 100000 power train
- Summary:
- "situation: the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on'). repeated cycling of the engine start/stop button may temporarily overcome this issue. action: retail
- Bulletin:
- K215NAS1
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM-53217
- Component:
- 121000 exterior lighting:headlights
- Summary:
- "issue: jaguar cars have received reports on xf relating to poor gap / excessive profile issues between the front bumper and the front headlamps. this is seen as a large gap between bumper and headlamp. cause: production standards inadeq
- Bulletin:
- K217 UPS0214
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- TBD
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K238 UPS4114
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM-71498
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- "issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
- Bulletin:
- SSM71853
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM72035
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM72087
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- DVD 134 'V132J
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- DVD 135 ' 08
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM71538
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
- Bulletin:
- JTB00433NAS1
- Component:
- 120000 lighting (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB-00292-NAS2
- Component:
- 162300 structure:body:door
- Summary:
- "situation: the front door may not close after being opened using the exterior handle. cause: this may be caused by the outer door handle cable freezing in the sleeve."
- Bulletin:
- JTB-00419NAS-1
- Component:
- 117000 digital instrument panel
- Summary:
- "situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
- Bulletin:
- SSM-71989
- Component:
- 350000 equipment
- Summary:
- "issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
- Bulletin:
- SSM-72307
- Component:
- 110000 electrical system
- Summary:
- "issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
- Bulletin:
- SSM-66637
- Component:
- 111000 electrical system:battery
- Summary:
- "issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. cause: when charging a battery (both primary and secondary) with a bms (battery monitoring
- Bulletin:
- SSM-66697
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- "issue: after the engine coolant on a 5.0l v8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. cause: the refill procedure has not been completed correctly, resulting in insuf
- Bulletin:
- SSM-63697
- Component:
- 061100 engine and engine cooling:engine:gasoline
- Summary:
- "republished august 2013. issue: fuel injector concerns, (applicable to 5.0 aj133 gasoline engines), leading to potential problems such as poor running, poor fuel economy, hard starting, rough idle, misfires and engine detonation. custome
- Bulletin:
- SSM-67697
- Component:
- 350000 equipment
- Summary:
- "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be th
- Bulletin:
- JTB-00304-NAS-1
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- "situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement."
- Bulletin:
- JTB-00311-NAS-1
- Component:
- 353600 equipment:air conditioner
- Summary:
- "situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
- Bulletin:
- SSM-67917
- Component:
- 220000 seats
- Summary:
- "issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. the vehicle seat memory module logs u1a4c 00, 'build end of line mode active' cause the seat module has been incorrectly
- Bulletin:
- SSM-68257
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- "issue: xf & xj window operation squeak / squeal (high pitch noise) cause: under investigation"
- Bulletin:
- SSM-68398
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- "issue: x250 & x351 window mechanical creak or grinding noise. cause: incorrect drum wheel radius"
- Bulletin:
- SSM-67097
- Component:
- 350000 equipment
- Summary:
- "issue a number of fascia switch packs(fsp)are being returned through the warranty parts return system with no fault found. see attachment showing switch pack. cause switch packs are being incorrectly rejected for sticking switches ,
- Bulletin:
- SB-6-216-NAS
- Component:
- 103800 power train:automatic transmission:park/neutral start switch
- Summary:
- "description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on') on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang
- Bulletin:
- SSM-69078
- Component:
- 110000 electrical system
- Summary:
- "issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
- Bulletin:
- SSM-70478
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- "issue: customer complaint may identify a turbocharger fault on 2.0 gtdi engines from 12my onwards, which includes re-manufactured units. cause: jlr are currently investigating the possible root causes with the supplier, borg warner turbo
- Bulletin:
- SSM-70698
- Component:
- 111000 electrical system:battery
- Summary:
- "issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
- Bulletin:
- SSM-71218
- Component:
- 030000 brakes (pws)
- Summary:
- "issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
- Bulletin:
- JTB-00392-NAS-3
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p
- Bulletin:
- K217UPS02141BN
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: an issue has been identified on a limited number of 2014 model year xf (x250) vehicles where new satellite digital audio radio service (sdars) features do not function (soft key present but feature inoperative). these features i
- Bulletin:
- JTB00380NAS3
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
- Bulletin:
- JTB00501NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event.
- Bulletin:
- 6-222USA
- Component:
- 103000 power train:automatic transmission
- Summary:
- A limited number of 2013-2014 model year jaguar xfr-s vehicles within the listed vin range where a 'flashing d' in the transmission control switch gear position indicator may appear just prior to bringing the vehicle to rest. the transmissi
- Bulletin:
- 6-223NAS
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on a limited number of 2014 model year xf (x250) vehicles within the listed vin range where the auto rain / light sensor function is inoperative.
- Bulletin:
- JTB00257NAS3
- Component:
- 010000 steering
- Summary:
- Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
- Bulletin:
- JTB00258NAS2
- Component:
- 010000 steering
- Summary:
- Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
- Bulletin:
- JTB00278NAS2
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
- Bulletin:
- JTB00507NAS1
- Component:
- 162800 structure:body:hood
- Summary:
- Situation: the hood may contact the headlamp(s) and may have cracked and/or damaged the headlamp(s).
- Bulletin:
- JTB00380NAS4
- Component:
- 353000 equipment:electrical
- Summary:
- Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
- Bulletin:
- JTB00217NAS2
- Component:
- 161000 structure:frame and members
- Summary:
- Situation: the rearmost section (in front of the rear wheel) of the rocker panel(s) may show signs of stone chipping.
- Bulletin:
- JTB00343NAS4
- Component:
- 350000 equipment
- Summary:
- Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- SSM72926
- Component:
- 162000 structure:body
- Summary:
- Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Bulletin:
- JTB00356NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a 'clattering' / 'knock' / 'rattle' noise may be heard from the engine.
- Bulletin:
- JTB00529NAS1
- Component:
- 012000 steering:column
- Summary:
- Situation: the interior lamp may flicker and / or the windshield wipers perform a single sweep when operating the electronic steering column.
- Bulletin:
- JTB00258NAS2
- Component:
- 010000 steering
- Summary:
- "situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of
- Bulletin:
- JTB00278NAS2
- Component:
- 060000 engine and engine cooling
- Summary:
- "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
- Bulletin:
- JTB00343NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
- Bulletin:
- JTB00345NAS1
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- "situation: a 'squeak noise may be evident from any door during operation of door glass (up and/or down). cause: this may be caused by inadequately lubricated door window regulator cable pulleys."
- Bulletin:
- K201NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: an issue has been identified on a limited number of 2013-2014 model year jaguar xf (x250) vehicles within the listed vin range where the auto rain / light sensor function is inoperative. action: retailers are required to hold
- Bulletin:
- K215NAS1
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- "situation: an issue has been identified on 2013-2014 model year jaguar xfr-s vehicles within the listed vin range where a 'flashing d' in the transmission control switch gear position indicator may appear just prior to bringing the vehic
- Bulletin:
- SSM70018
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "issue: a customer may report that their transmission rotary shifter or gear selector may be either locked, or failing to engage drive or reverse. cause: an error in the software functionality has been discovered which can create dtc p0
- Bulletin:
- SSM71790
- Component:
- 350000 equipment
- Summary:
- Excessive noise may be heard from the climate control - in-vehicle temperature sensor / aspirator fan in dashboard on 13my onwards cause: the temperature sensor / aspirator fan may be incorrectly positioned against aspirator dashboard gr
- Bulletin:
- SSM71794
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: fm1 preset ceases to operate. (tuner is stuck in am band while touch screen displays fm1) cause: no error handling of frequency being stored in hd radio module."
- Bulletin:
- JTB00160NAS3
- Component:
- 162300 structure:body:door
- Summary:
- "situation: after opening either front door with the exterior handle, the following may occur: ' the exterior door handle may 'stick' in the open position; ' the door may not latch, and; ' with the ignition 'on', the 'door open' warning
- Bulletin:
- JTB00342NAS1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. a. intermittent: - the current vehicle position displayed is 'washington d.c.' and not the actual current posi
- Bulletin:
- JTB00345NAS3
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- "situation: a 'squeak noise may be evident from any door during operation of door glass (up and/or down). cause: this may be caused by inadequately lubricated door window regulator cable pulleys."
- Bulletin:
- JTB00346NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: at pre-delivery inspection (pdi) upon removal of the transit protection / wrapguard, there may be paint stains underneath the wrapguard. this staining can be described as 'bloom' or a 'milky' type of stain. cause: this may be
- Bulletin:
- SSM64857
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under
- Bulletin:
- SSM68938
- Component:
- 200000 wheels
- Summary:
- "issue: a customer may report a ""rattle / vibration"" sound coming from the front left hand wheel arch area of their vehicle. cause: this issue has been indentified as a manufacturing process error where a fuel pipe has been incorrect
- Bulletin:
- SSM71361
- Component:
- 118000 electrical system: software
- Summary:
- "issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. da j2534 software driver level ' v4.0 (must be updated to this level on all sdd machines that use thi
- Bulletin:
- SSM71822
- Component:
- 353000 equipment:electrical
- Summary:
- "issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi's and then returning the vehicle to a storage compound without refitting the transit relay or returning the
- Bulletin:
- SSM71827
- Component:
- 220000 seats
- Summary:
- "issue: climate controlled seat issues cause: unknown"
- Bulletin:
- SSM71832
- Component:
- 141200 air bags:frontal:driver side inflator module
- Summary:
- "issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
- Bulletin:
- SSM71838
- Component:
- 330000 interior lighting
- Summary:
- "issue:- customers have reported that the dimming of interior illumination, manual adjustment of illumination and night time mode switching of satellite navigation does not function correctly. cause:- the functionality of the instrume
- Bulletin:
- SSM71853
- Component:
- 118000 electrical system: software
- Summary:
- "issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. this can result in sdd reporting that the rfa is off bus by displaying a red cross in the netwo
- Bulletin:
- SSM71863
- Component:
- 162700 structure:body:trunk lid
- Summary:
- "issue: a customer may report that the boot /trunk lid is intermittently failing to lift open, especially at lower temperatures. comparison with a vehicle in showroom / workshop conditions stored at higher temperatures will also indicate
- Bulletin:
- 6-233NAS
- Component:
- 102000 power train:manual transmission
- Summary:
- An issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles within the listed vin ranges where the transmission filter may become detached from the transmission oil pan base
- Bulletin:
- JA14PA-11
- Component:
- 350000 equipment
- Summary:
- "please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
- Bulletin:
- JTB00350NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: after changing the transfer case oil, the all wheel drive system may not function correctly. cause: this may be caused by the diagnostic routine for resetting of the adaptation value for the oil change not functioning properly
- Bulletin:
- K238 UPS4114-2BN
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: an issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles where the transmission filter may become detached from the transmission fluid pan. this could resul
- Bulletin:
- SSM67097
- Component:
- 353000 equipment:electrical
- Summary:
- "issue a number of fascia switch packs(fsp)are being returned through the warranty parts return system with no fault found. see attachment showing switch pack. cause switch packs are being incorrectly rejected for sticking switches , th
- Bulletin:
- SSM67697
- Component:
- 110000 electrical system
- Summary:
- "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
- Bulletin:
- SSM71863
- Component:
- 162700 structure:body:trunk lid
- Summary:
- "issue: a customer may report a concern of inconsistent operation of the trunk lid when the interior or remote release buttons are operated. the correct function is for the trunk lid to be released from the latch and not to rise to its fu
- Bulletin:
- SSM71896
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- "issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. the ro
- Bulletin:
- SSM71915
- Component:
- 111000 electrical system:battery
- Summary:
- "issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started."
- Bulletin:
- SSM71915
- Component:
- 110000 electrical system
- Summary:
- "issue:- customers have reported that the battery charging warning lamp is illuminated cause:- the main negative earth cable from the vehicle battery to the body at location g4d178 can work loose due to the fitting and removal of the ne
- Bulletin:
- SSM64857
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under i
- Bulletin:
- SSM67697
- Component:
- 353600 equipment:air conditioner
- Summary:
- "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
- Bulletin:
- SSM71538
- Component:
- 162300 structure:body:door
- Summary:
- "issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
- Bulletin:
- SSM71803
- Component:
- 118000 electrical system: software
- Summary:
- "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
- Bulletin:
- JTB00311NAS2
- Component:
- 350000 equipment
- Summary:
- "situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
- Bulletin:
- JTB00379NAS1
- Component:
- 120000 lighting (pws)
- Summary:
- "situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
- Bulletin:
- SSM71538
- Component:
- 162300 structure:body:door
- Summary:
- "issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
- Bulletin:
- SSM71974
- Component:
- 111000 electrical system:battery
- Summary:
- "issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed 'no fault found' cause: incorrect diagnosis"
- Bulletin:
- SSM71998
- Component:
- 350000 equipment
- Summary:
- "issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and
- Bulletin:
- SSM72000
- Component:
- 117000 digital instrument panel
- Summary:
- "issue the adaptive cruise function does not operate. the instrument pack will show a yellow warning triangle and the message ""radar sensor blocked' also on interrogation of the module the following code would be logged c1a67-97, 'forwar
- Bulletin:
- SSM72002
- Component:
- 061100 engine and engine cooling:engine:gasoline
- Summary:
- "issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier."
- Bulletin:
- JTB00288NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine may require extended cranking or fail to start under cold (-4°f / -20°c and lower) ambient temperature conditions. cause: this may be caused by high viscosity oil which creates lower cranking speeds, adversely affec
- Bulletin:
- JTB00384NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: an 'oil level critically low' message may be displayed on the instrument cluster. cause: this may be caused by the dynamic oil level measurement causing a false warning."
- Bulletin:
- JTB00390NAS1
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- "situation: the fuel gauge may not display 'full' after filling the fuel tank to its maximum capacity. cause: this may be caused by small variations in the fuel tank capacity."
- Bulletin:
- SSM51357
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- "issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
- Bulletin:
- SSM71538
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
- Bulletin:
- SSM71803
- Component:
- 111000 electrical system:battery
- Summary:
- "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
- Bulletin:
- SSM71966
- Component:
- 350000 equipment
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM71966
- Component:
- 030000 brakes (pws)
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM72012
- Component:
- 350000 equipment
- Summary:
- "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
- Bulletin:
- SSM72013
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: customers have reported that a warning triangle appears on the touch screen and if touched a symbol, like a speedo / rev counter appears. (see attached files for clarification of which warning symbol is meant) cause: this is int
- Bulletin:
- SSM72022
- Component:
- 220000 seats
- Summary:
- "issue: seats not moving in one direction / one axis cause: motor connections not fully latched"
- Bulletin:
- SSM72034
- Component:
- 104000 power train:transfer case (4-wheel drive)
- Summary:
- "concern: there is an oil leak from the transfer case flange, to front prop shaft please see the attached pictures, on xj and xf all wheel drive vehicles only cause: engineering are investigating the cause of this issue and require the
- Bulletin:
- SSM72035
- Component:
- 353000 equipment:electrical
- Summary:
- "concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
- Bulletin:
- SSM40913
- Component:
- 060000 engine (pws)
- Summary:
- "re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or
- Bulletin:
- SSM41158
- Component:
- 162000 structure:body
- Summary:
- "re-issued november 2014. issue: rust spots may be noticed on the rear bumper. cause: particles of metal remaining from boot seal manufacturing process, exiting the boot aperture seal."
- Bulletin:
- SSM43055
- Component:
- 220000 seats
- Summary:
- "re-issued november 2014. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will b
- Bulletin:
- SSM72037
- Component:
- 060000 engine (pws)
- Summary:
- "issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic
- Bulletin:
- SSM72041
- Component:
- 010000 steering
- Summary:
- "issue: submitting a steering system noise epqr. cause: under investigation"
- Bulletin:
- SSM72082
- Component:
- 060000 engine (pws)
- Summary:
- "issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as 'no fault found'. dtc's may be present, due to this carry out a dtc global read using the recommen
- Bulletin:
- "6-233NAS
- Component:
- 103000 power train:automatic transmission
- Summary:
- "description an issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles within the listed vin ranges where the transmission filter may become detached from the transmissio
- Bulletin:
- JTB00380NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- "situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
- Bulletin:
- JTB00403NAS1
- Component:
- 100000 power train
- Summary:
- "situation: a '2wd only' warning message may be displayed on the instrument cluster during a cold weather start-up. cause: this may be caused by a transfer case control module (tccm) rotary position sensor fault misdetection."
- Bulletin:
- K238 UPS4114-3BN
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: an issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles where the transmission filter may become detached from the transmission fluid pan. this could resul
- Bulletin:
- SSM72087
- Component:
- 111000 electrical system:battery
- Summary:
- "issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of drive cycles 3) the vehi
- Bulletin:
- SSM72114
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
- Bulletin:
- JTB00377NAS1
- Component:
- 114000 electrical system:wiring
- Summary:
- "situation: multiple warning lights may illuminate on the instrument cluster. cause: this may be caused by fluid ingress through the front end wiring harness and washer pump."
- Bulletin:
- JTB00380NAS2
- Component:
- 350000 equipment
- Summary:
- "situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
- Bulletin:
- JTB00388NAS1
- Component:
- 015000 steering:hydraulic power assist system
- Summary:
- "situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
- Bulletin:
- JTB00396NAS1
- Component:
- 220000 seats
- Summary:
- "situation: a 'creak' noise from the base of the front seat may be evident. cause: this may be caused by insufficient lubricant during the assembly process."
- Bulletin:
- SSM40913
- Component:
- 060000 engine (pws)
- Summary:
- "re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
- Bulletin:
- SSM41158
- Component:
- 162200 structure:body:bumpers
- Summary:
- "re-issued january 2015. issue: rust spots may be noticed on the rear bumper. cause: particles of metal remaining from boot seal manufacturing process, exiting the boot aperture seal."
- Bulletin:
- SSM43055
- Component:
- 220000 seats
- Summary:
- "re-ssued january 2015. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will be
- Bulletin:
- SSM72002
- Component:
- 060000 engine and engine cooling
- Summary:
- "issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier"
- Bulletin:
- SSM72087
- Component:
- 111000 electrical system:battery
- Summary:
- "issued january 2015. issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of dri
- Bulletin:
- SSM72114
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
- Bulletin:
- SSM72153
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering."
- Bulletin:
- SSM70138
- Component:
- 350000 equipment
- Summary:
- "issue: x250 system reset via fsjb (front smart junction box) / rsjb (rear smart junction box) clear down. cause: fsjb / rsjb's are returned back to the supplier for testing with no faults evident. the system complexity requires all modu
- Bulletin:
- SSM72141
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- "issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
- Bulletin:
- SSM72184
- Component:
- 350000 equipment
- Summary:
- "issue: x250 system reset via fsjb (front smart junction box) / rsjb (rear smart junction box) clear down. cause: fsjb / rsjb's are returned back to the supplier for testing with no faults evident. the system complexity requires all modu
- Bulletin:
- SSM72190
- Component:
- 162000 structure:body
- Summary:
- "issue: jlr have seen a number of warranty claims reporting various headlining creaks and rattles cause: the clips used to secure our headliners on x250 are one use only. (please view attachment). when removing the headliner the clip mech
- Bulletin:
- JTB00394NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00394NAS2
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00415NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
- Bulletin:
- SSM64657
- Component:
- 350000 equipment
- Summary:
- "issued march 2015. issue: coolant leak from 5.0l v8 (aj133) water pump. cause: a number of changes to the water pumps have been made to improve product quality."
- Bulletin:
- SSM72202
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
- Bulletin:
- 6-265NAS
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Vehicles may experience clicking noise when operating windows
- Bulletin:
- JTB00343NAS2
- Component:
- 356000 equipment adaptive
- Summary:
- "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
- Bulletin:
- JTB00393NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: on vehicles fitted with the 2.0l gtdi engine only, a loss of performance may be experienced and/or the malfunction indicator lamp (mil) may be illuminated and diagnostic trouble code (dtc) p0299-00 may be stored in the engine
- Bulletin:
- JTB00410NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) p00c6 and p228d-00 or p228c-77 stored in the engine control module (ecm). additionally, the engine may experience rough running
- Bulletin:
- K266NAS1
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- "situation: an issue has been identified on a limited number of 2014-2015 model year xf (x250) vehicles which may experience a 'clicking' noise when operating the front door windows upwards and/or may be unable to open or close the window
- Bulletin:
- SSM72202
- Component:
- 162300 structure:body:door
- Summary:
- "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
- Bulletin:
- SSM72238
- Component:
- 162000 structure:body
- Summary:
- "issue:- customers have reported that chrome and black door finishers on the rear door become slightly adrift due to partial delamination at the base of the rear door 'b' post. (please view attachment example) cause:- excess applied tor
- Bulletin:
- JTB00278NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
- Bulletin:
- JTB00421NAS1
- Component:
- 162300 structure:body:door
- Summary:
- "situation: paint scratches between the rear door and rear door aperture may be evident. cause: this may be caused by a combination of door trim installation and rear door alignment."
- Bulletin:
- JTB00423NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
- Bulletin:
- JTB00415NAS2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
- Bulletin:
- JTB00437NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: poor engine idle quality from a cold start when selecting forward or reverse gears may be evident with vibrations felt through the seat and steering wheel when the reverse or drive gear is selected and lasting approximately 40
- Bulletin:
- SSM72307
- Component:
- 110000 electrical system
- Summary:
- "issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
- Bulletin:
- SSM72353
- Component:
- 162000 structure:body
- Summary:
- "issue: x250 / xf potential water ingress into boot cause: within the vin range identified below, a secondary sealing operation has been omitted which may result in water ingress on some vehicles, however the primary design intent prevent
- Bulletin:
- 6-274NAS
- Component:
- 060000 engine (pws)
- Summary:
- 2.0l gtdi vehicles may experience reduced power or perception of a misfire and difficulty restarting.
- Bulletin:
- JTB00417NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. cause: the cause may be unknown."
- Bulletin:
- JTB00507NAS1
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Situation: the hood may contact the headlamp(s) and may have cracked and/or damaged the headlamp(s).
- Bulletin:
- JTB00429NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find a leak in the engine air intake system and/or one or more of the following diagnostic trouble code (dtc) stored in the eng
- Bulletin:
- JTB00433NAS1
- Component:
- 120000 lighting (pws)
- Summary:
- "situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam
- Bulletin:
- JTB00442NAS1
- Component:
- 071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
- Summary:
- "situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. cause: this may be caused by the fuel tank filler pipe profile causing an air lock."
- Bulletin:
- K266NAS2
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- "situation: an issue has been identified on a limited number of 2014-2015 model year xf (x250) vehicles which may experience a 'clicking' noise when operating the front door windows upwards and/or may be unable to open or close the window
- Bulletin:
- K306NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: an issue has been identified on 2013-2015 model year xf (x250; 2.0l gtdi engine only) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine. action: retailers are required
- Bulletin:
- SSM72307
- Component:
- 110000 electrical system
- Summary:
- "issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
- Bulletin:
- JTB00343NAS3
- Component:
- 350000 equipment
- Summary:
- "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
- Bulletin:
- JTB00394NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00426NAS1
- Component:
- 220000 seats
- Summary:
- "situation: a 'click' or 'knock' noise may be evident from the front seat in the area of the driver's or passenger's shoulders. cause: this may be caused by the end stop block dimension not being within tolerance."
- Bulletin:
- JTB00434NAS1
- Component:
- 162300 structure:body:door
- Summary:
- "situation: on vehicles fitted with black exterior finishers only, the rear door exterior finisher(s) may become separated from the rear door. cause: this may be caused by heat and stress, leading to adhesion failure."
- Bulletin:
- JTB00435NAS1
- Component:
- 051200 parking brake:conventional:air
- Summary:
- "situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
- Bulletin:
- JTB00440NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine may not start on first press of the start/stop button but will start normally on the second press. cause: this may be caused by a software error."
- Bulletin:
- SSM68558
- Component:
- 020000 suspension
- Summary:
- "issue: a customer may report a noise from the rear suspension. cause: jaguar has received warranty claims for rear shock absorber replacement due to noise. investigation has revealed no fault found with the shock absorber, and may be c
- Bulletin:
- SSM72206
- Component:
- 110000 electrical system
- Summary:
- "issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
- Bulletin:
- JTB00342NAS2
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- "situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. a. intermittent: - the current vehicle position displayed is 'washington d.c.' and not the actual current posi
- Bulletin:
- JTB00392NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037,
- Bulletin:
- JTB00411NAS1
- Component:
- 162300 structure:body:door
- Summary:
- "situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions."
- Bulletin:
- JTB00445NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a loss of performance may be experienced and/or the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more misfire diagnostic trouble codes (dtc [p0300, p0301, p0302, p0
- Bulletin:
- 6-248NAS (ISSUE
- Component:
- 060000 engine (pws)
- Summary:
- Address concerns with the correct operation of the ozygen (o2) sensors
- Bulletin:
- JTB00357NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: one or more fo the following issues may be evident when using the smart key: ' engine fails to crank; ' 'smart key not found' message displayed in the instrument cluster; ' vehicle may not unlock / lock when using passive ent
- Bulletin:
- JTB00415NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver
- Bulletin:
- JTB00446NAS1
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
- Bulletin:
- JTB00446NAS2
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
- Bulletin:
- JTB00454NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: transmission poor down-shift quality may be experienced when slowing to a full stop, especially while in slow-moving traffic. cause: this may be caused by transmission output speed signal noise leading to adaptations being out
- Bulletin:
- K309NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in th
- Bulletin:
- SSM72498
- Component:
- 200000 wheels
- Summary:
- "issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
- Bulletin:
- SSM71803
- Component:
- 350000 equipment
- Summary:
- "issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
- Bulletin:
- JTB00267NAS2
- Component:
- 018000 steering: adaptive steering
- Summary:
- Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
- Bulletin:
- JTB00417NAS3
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
- Bulletin:
- JTB00492NAS1
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Situation: the auto stop/start system may be inoperative.
- Bulletin:
- SSM72693
- Component:
- 330000 interior lighting
- Summary:
- Interior lights flicker, wipers make a single stroke of screen
- Bulletin:
- SSM72768
- Component:
- 111000 electrical system:battery
- Summary:
- "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
- Bulletin:
- JTB00446NAS3
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is ill
- Bulletin:
- SSM72206
- Component:
- 110000 electrical system
- Summary:
- Kvm component protection time-out is logged
- Bulletin:
- SSM72613
- Component:
- 118000 electrical system: software
- Summary:
- Software level check for incontrol touch pro
- Bulletin:
- SSM72617
- Component:
- 060000 engine (pws)
- Summary:
- Coolant expansion tank pressure caps leaking
- Bulletin:
- JTB00465NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: the left-hand and/or right-hand climate control air vent may not rotate. cause: this may be caused by a broken drive clutch within the air vents."
- Bulletin:
- SSM37157
- Component:
- 110000 electrical system
- Summary:
- "re-issued dec 2015. please note that as yet jaguar vehicles with bulb failure monitoring systems for trailer light failure sensing are not compatible with trailer light boards that have led based illumination. as a result of this the le
- Bulletin:
- SSM39211
- Component:
- 073200 fuel system, gasoline:fuel injection system:injectors
- Summary:
- "re-issued dec 2015. issue: fuel injectors clogged leading to poor running / misfires / engine detonation on aj-v8 engines. cause: poor fuel quality or fuel contaminants blocking the holes in the fuel injector."
- Bulletin:
- SSM42872
- Component:
- 110000 electrical system
- Summary:
- "issued dec 2015. issue: jaguar are continuing to see no fault found warranty returns on headlamps and associated control modules cause: incorrect diagnosis. "
- Bulletin:
- SSM44574
- Component:
- 150000 seat belts
- Summary:
- "re-issued dec 2015. issue: operation of front and rear seat belts. cause: jaguar are receiving a growing number of reported concerns from xf customers relating to the operation of front and rear seat belts, many of these reported conc
- Bulletin:
- SSM71966
- Component:
- 030000 brakes (pws)
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM72202
- Component:
- 162000 structure:body
- Summary:
- "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations."
- Bulletin:
- SSM72508
- Component:
- 110000 electrical system
- Summary:
- "issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
- Bulletin:
- SSM72560
- Component:
- 060000 engine (pws)
- Summary:
- "issue: a customer may express a concern that the check engine light is illuminated with dtc p068a-00 is stored in the power train control module (pcm) cause: there is a cpu response time error during the vehicle shutdown procedure, thi
- Bulletin:
- SSM72012
- Component:
- 110000 electrical system
- Summary:
- "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
- Bulletin:
- SSM71598
- Component:
- 103000 power train:automatic transmission
- Summary:
- "issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
- Bulletin:
- SSM71678
- Component:
- 012000 steering:column
- Summary:
- "issue: a customer may report their steering column does not move when trying to adjust in a up/down or in/out movement. cause: when the instrument panel cluster software is updated, the steering column calibration will revert to it's
- Bulletin:
- 6-219NAS
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- "description an issue has been identified on a limited number of 2014 model year jaguar xf (x250) vehicles within the listed vin range where new satellite digital audio radio service (sdars) features do not function (soft key present but f
- Bulletin:
- JTB00307NAS2
- Component:
- 162000 structure:body
- Summary:
- "situation: when opening a front door, the front door finisher may contact the rear door finisher. cause: this may be caused by the front door finisher moving rearwards on the door."
- Bulletin:
- SSM53217
- Component:
- 121000 exterior lighting:headlights
- Summary:
- "issue: jaguar cars have received reports on xf relating to poor gap / excessive profile issues between the front bumper and the front headlamps. this is seen as a large gap between bumper and headlamp. cause: production standards in
- Bulletin:
- SSM71498
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- "issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
- Bulletin:
- SSM71538
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
- Bulletin:
- SSM70158
- Component:
- 350000 equipment
- Summary:
- "note: republished february 2014. issue: jlr would advise all dealers that jtb00280 has been temporarily removed from topix due to an unavoidable parts supply issue reference the overhead console repair kit c2z25623. cause: jlr are w
- Bulletin:
- K217 UPS0214-1BN
- Component:
- 350000 equipment
- Summary:
- "situation: an issue has been identified on a limited number of 2014 model year xf (x250) vehicles where new satellite digital audio radio service (sdars) features do not function (soft key present but feature inoperative). these features
- Bulletin:
- 68358
- Component:
- 350000 equipment
- Summary:
- "issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'no fault found'. cause: incorrect diagnosis."
- Bulletin:
- 6-216NAS
- Component:
- 060000 engine (pws)
- Summary:
- "description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on') on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang
- Bulletin:
- K202NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on'). repeated cycling of the engine start/stop button may temporarily overcome this issue. action: retail
- Bulletin:
- SSM69078
- Component:
- 118000 electrical system: software
- Summary:
- "issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa
- Bulletin:
- SSM70478
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- "issue: customer complaint may identify a turbocharger fault on 2.0 gtdi engines from 12my onwards, which includes re-manufactured units. cause: jlr are currently investigating the possible root causes with the supplier, borg warner tur
- Bulletin:
- SSM70698
- Component:
- 110000 electrical system
- Summary:
- "issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
- Bulletin:
- SSM 71218
- Component:
- 050000 parking brake
- Summary:
- "issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
- Bulletin:
- SSM72824
- Component:
- 110000 electrical system
- Summary:
- Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
- Bulletin:
- JTB00415NAS4
- Component:
- 060000 engine (pws)
- Summary:
- Situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver exit
- Bulletin:
- SSM-71598
- Component:
- 103000 power train:automatic transmission
- Summary:
- "issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
- Bulletin:
- "JAGUAR PRODUCT
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Technical updates related to bulletins referenced in document.
- Bulletin:
- SSM71803
- Component:
- 111000 electrical system:battery
- Summary:
- "issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
- Bulletin:
- JTB00411NAS-2
- Component:
- 162300 structure:body:door
- Summary:
- "situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions. action: should a customer express this concern, follow the service instru
- Bulletin:
- JTB00423NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a 'humming' noise may be evident from the engine when the engine is idling.
- Bulletin:
- SSM73078
- Component:
- 060000 engine (pws)
- Summary:
- Issue: 13-15my x250 (xf) 2.0l gtdi - repair triggered due to mil light caused by dtc p0420 - mileage up to 80,000 miles (130,000 km) - no previous incidence of misfire dtc's p03xx
- Bulletin:
- K410NAS1
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
- Bulletin:
- JTB00480NAS2
- Component:
- 100000 power train
- Summary:
- Situation: a rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated. the diagnostic trouble code (dtc) that may be logged include p0016, p0017, p0026, or p0341.
- Bulletin:
- JTB00413NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) with diagnostic trouble code (dtc) p008b is stored in the powertrain control module (pcm).
- Bulletin:
- JTB00411NAS2
- Component:
- 162300 structure:body:door
- Summary:
- Situation: the door exterior aluminum finishers may exhibit discoloration.
- Bulletin:
- JTB00533NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: during an engine cold-start (coolant temperature at or below 75°c / 167°f), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. the engine malfunction indicator lamp (mil) may be illuminat
- Bulletin:
- SSM72926
- Component:
- 110000 electrical system
- Summary:
- Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Bulletin:
- JTB00343NAS5
- Component:
- 160000 structure
- Summary:
- Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- JTB00415NAS5
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: t he transmission may default to neutral (n) when the vehicle comes to a stop with auto stop/start active. the gear indicator display may also flash on the instrument cluster and on the transmission control switch (tcs).
- Bulletin:
- SSM58558
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: submitting a brake noise epqr
- Bulletin:
- JTB00566NAS2
- Component:
- 117000 digital instrument panel
- Summary:
- An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
- Bulletin:
- SSM73520
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
- Bulletin:
- JTB00492NAS3
- Component:
- 113000 electrical system:starter assembly
- Summary:
- The auto stop/start system may be inoperative.
- Bulletin:
- JTB00349NAS2
- Component:
- 060000 engine (pws)
- Summary:
- A clatter/knock/rattle noise may be heard from the engine.
- Bulletin:
- JTB00349NAS2
- Component:
- 060000 engine (pws)
- Summary:
- A clatter/knock/rattle noise may be heard from the engine.
- Bulletin:
- SFCC_14DEC17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- SSM72498
- Component:
- 200000 wheels
- Summary:
- Issue: wheel stud failures (fractures).
- Bulletin:
- SSM73384
- Component:
- 100000 power train
- Summary:
- Issue: rear differential oil leak evident from the pinion seal.
- Bulletin:
- SSM73419
- Component:
- 110000 electrical system
- Summary:
- Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
- Bulletin:
- SFCC_08MAR18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Jaguar land rover shop foreman conference call
- Bulletin:
- JTB00619NAS1
- Component:
- 110000 electrical system
- Summary:
- The 'hood open' warning message may be displayed on the instrument cluster (ic) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
- Bulletin:
- SSM73824
- Component:
- 111000 electrical system:battery
- Summary:
- Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
- Bulletin:
- SSM73067
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
- Bulletin:
- SSM72307
- Component:
- 110000 electrical system
- Summary:
- Issue: the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set. blo
- Bulletin:
- JTB00566NAS4
- Component:
- 060000 engine and engine cooling
- Summary:
- An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Incontrol touch pro phase 4 customer letter
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Sim card activation issues
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- 18c - new face of incontrol touch pro and 18c software improvements
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- A customer may report "hood open" message displays on ip with hood closed.
- Bulletin:
- JTB00413NAS2
- Component:
- 110000 electrical system
- Summary:
- The engine mil (malfunction indicator lamp) may be illuminated on the instrument cluster (ic) with dtc (diagnostic trouble code) p008b stored in the powertrain control module (pcm).
- Bulletin:
- SSM74023
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
- Bulletin:
- SSM71538
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538 Attachm
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538 Attachm
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538.1
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538.1 Attac
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
- Bulletin:
- SSM71538.1 Attac
- Component:
- 350000 equipment
- Summary:
- Issue: customer may report door lock cylinder cover missing or has become adrift.
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