2014 JAGUAR F-TYPE Recall

Campaign:
14V714000 on 11/06/2014
Component:
Electrical system:wiring
Manufactured:
08/30/2012 - 10/21/2014
Affected:
7,079
Defect:
Jaguar land rover north america llc (jaguar) is recalling certain model year 2014-2015 f-type vehicles manufactured august 31, 2012, to october 22, 2014. in the affected vehicles the seatbelt harness connector which connects the seatbelt tension sensor (sts) to the occupant classification sensor control module (ocscm) may not have been correctly wired. the ocscm senses whether there is an occupant in the front passenger seating position, and the sts senses whether tension on the seatbelt indicates a child restraint is being used in the front passenger seating position. both sensors provide information to the restraint control module (rcm) which informs whether the front passenger airbag should be activated, depending on whether the sensors detect the seat is occupied and/or that it is occupied by an adult passenger.
Consequence:
Should the sts not have been wired correctly, the front passenger air bag may not be suppressed, and may remain activated, even when a child restraint is placed in the front passenger seat or a small statured adult occupies that seat. in the event of a crash necessitating deployment of the front passenger air bag, a child or small stature occupant may be at an increased risk of injury.
Correction:
Jaguar will notify owners, and dealers will correct the harness connector wire configuration, free of charge. the recall began on december 3, 2014. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j047.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2014 JAGUAR F-TYPE TSBs (345)

Bulletin:
6-207
Component:
350000 equipment
Summary:
Jaguar f-type vehicles may have issues with lockable stowage box lid. 07/14/2014*lj
Bulletin:
6-216
Component:
116000 electrical system:ignition
Summary:
Transmission control switch will not rise when ignition button is pressed on. 07/14/14*lj
Bulletin:
6-217
Component:
020000 suspension
Summary:
2014 xjr jaguar requires a upgrade to the rear suspension. *lj
Bulletin:
6-233NAS
Component:
103000 power train:automatic transmission
Summary:
Jaquar: 2015 x type, xf, xj transmission filter may become detached from the transmission oil pan base.*lj
Bulletin:
SB-6-224
Component:
350000 equipment
Summary:
Jaguar: see document search button for owner letter. folding top can contact flaps in corner and routing of folding top harness causes fouling on mechanism to wear through braiding resulting in normal opening/closing of folding top having
Bulletin:
JTB-00344-NAS1
Component:
350000 equipment
Summary:
Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).
Bulletin:
TBK-192-NAS1
Component:
350000 equipment
Summary:
Jaguar: folding top contacts flaps in corner when stowed (open) position, as well as folding top mechanism is wearing thru braiding from routing folding top harness and lower header trim contacts carpet bezel due to normal opening and clos
Bulletin:
6-253NAS
Component:
031100 service brakes, electric
Summary:
Jaguar: 2014-2015 model year xj(351) information regarding brake booster solenoid connector spring locking mechanism which may be caused by eco stop/ start function. *lj
Bulletin:
SSM72114
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
Jaguar: f-type high pressure fuel pump diagnostics: information on high pressure fuel pump engines have been updated. *lj
Bulletin:
6-250NAS
Component:
151600 seat belts:front:warning light/devices
Summary:
Jaguar f-type 2014-2015: issue regarding the seat belt tensioner system not indicating the presence of a child restraint or light weight occupant. *lj
Bulletin:
6-251NAS
Component:
151600 seat belts:front:warning light/devices
Summary:
Jaguar 2014-2015 f-type: this bulletin is an updates 6-250nas regarding the seat belt tensioner system connector wiring. *lj
Bulletin:
SSM71963
Component:
110000 electrical system
Summary:
Jaguar f type/ x152 : the front to rear power cable has become detached from the panel stud, which passes through the boot floor, due to friction weld between cable and stud failure. *lj
Bulletin:
TB-00415NAS2
Component:
103000 power train:automatic transmission
Summary:
Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. model 2014-16 f-type (x152), 2013-15 xf (x2
Bulletin:
6-204-NAS
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
6-207USA
Component:
170000 latches/locks/linkages
Summary:
Summary to be provided on a future date.
Bulletin:
6-212NAS
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
6-213NAS
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
6-207USA
Component:
170000 latches/locks/linkages
Summary:
Summary to be provided on a future date.
Bulletin:
6-224USA
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
6-225NAS
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
6-225NAS2
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
6-229NAS
Component:
120000 exterior lighting
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00297NAS1
Component:
190000 tires
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00306NAS1
Component:
020000 suspension
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00311NAS1
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00314NAS1
Component:
121000 exterior lighting:headlights
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00323NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
K185NAS1
Component:
170000 latches/locks/linkages
Summary:
Summary to be provided on a future date.
Bulletin:
K204 UPS7113
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
UPS3013-1BNAS1
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
7-092USA
Component:
150000 seat belts
Summary:
Summary to be provided on a future date.
Bulletin:
J047NAS1
Component:
150000 seat belts
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00257NAS3
Component:
190000 tires
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00258NAS2
Component:
010000 steering
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00278NAS2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00306NAS2
Component:
020000 suspension
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00306NAS3
Component:
020000 suspension
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00311NAS2
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
JTB-00321-NAS-1
Component:
118000 electrical system: software
Summary:
"situation: with the center face vent unit in the raised position, forcing it downwards will disengage the vent unit and become free-moving for remainder of that drive cycle. cause: this may be caused by a design change in the center face
Bulletin:
JTB-00322-NAS-1
Component:
118000 electrical system: software
Summary:
"situation: the integrated control panel may experience one or more of the following issues: ' the selected temperature display is inoperative/blank; ' the amber status illumination is inoperative; and/or ' the blue halo illumination is
Bulletin:
JTB-00324-NAS-1
Component:
100000 power train
Summary:
"situation: the transmission may be stuck in park (p) on engine start up. cause: this may be caused when, under certain conditions, an engine start occurs before the transmission control module (tcm) and transmission control switch (tcs) e
Bulletin:
6-243NAS
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
6-248NAS2
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
6-250NAS
Component:
150000 seat belts
Summary:
Summary to be provided on a future date.
Bulletin:
6-251NAS
Component:
150000 seat belts
Summary:
Summary to be provided on a future date.
Bulletin:
UPS6413-1BNAS1
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
SSM-68358
Component:
350000 equipment
Summary:
This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'n fault found'. cause: incorrect diagnosis."
Bulletin:
SSM-66797
Component:
162800 structure:body:hood
Summary:
"issue: when convertible hood is in the stowed position contact and or rubbing noticed against the hood cover side flaps. cause: alignment of hood incorrect."
Bulletin:
SSM-67957
Component:
020000 suspension
Summary:
"issue: this ssm is issued to clarify the correct build condition on rear damper modules, for correct spring packer / spacer fitment. action: if the bottom paint mark on the spring is white, then there should be a spring packer/spacer f
Bulletin:
JTB-00331-NAS-1
Component:
162300 structure:body:door
Summary:
"situation: one door may appear to be out of adjustment when compared to the other door. the design intent is for both doors to sit 'proud' of the rocker panel. cause: this may be caused by the left door being adjusted too far inboard whi
Bulletin:
JTB00343NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00344NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00346NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00349NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00356NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00365NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00370NAS1
Component:
117000 digital instrument panel
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00379NAS1
Component:
120000 lighting (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00380NAS1
Component:
353600 equipment:air conditioner
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00382NAS1
Component:
100000 power train
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00383NAS1
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00389NAS1
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00399NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
K192NAS1
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
K211 UPS8013
Component:
120000 exterior lighting
Summary:
Summary to be provided on a future date.
Bulletin:
K214 UPS0114
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
K214 UPS0114
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
K248 UPS5714
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
K249 UPS5814
Component:
020000 suspension
Summary:
Summary to be provided on a future date.
Bulletin:
J047 UPS8014
Component:
150000 seat belts
Summary:
Summary to be provided on a future date.
Bulletin:
SSM-71498
Component:
105300 power train:driveline:driveshaft
Summary:
"issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
Bulletin:
SSM71539
Component:
350000 equipment
Summary:
"issue: centre vent on dashboard operates incorrectly,e.g sticks, does not rise or fall or is noisy in operation. cause: jaguar cars are aware of several causes of failure."
Bulletin:
SSM71853
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
SSM71869
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
SSM72035
Component:
100000 power train
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 134 ' 05
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 134 ' 09
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 135 ' 01
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 135 ' 08
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 136 ' 03
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
JTB-00419NAS-1
Component:
117000 digital instrument panel
Summary:
"situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
Bulletin:
SSM-71989
Component:
350000 equipment
Summary:
"issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
Bulletin:
SSM-72302
Component:
110000 electrical system
Summary:
"issue b1412-96 being flagged in the gateway module cause under investigation."
Bulletin:
SSM-58597
Component:
198000 tires:temporary/emergency spare tire
Summary:
"issue: a customer may report that a spare wheel low tyre pressure warning is displayed in the instrument pack message centre, when no full size spare wheel is present. cause: there is a scenario where an incorrect spare wheel id may
Bulletin:
SSM-64797
Component:
161000 structure:frame and members
Summary:
"issue: water ingress to trunk well cause: requiremnt for diagnostic."
Bulletin:
SSM-65737
Component:
117000 digital instrument panel
Summary:
"concern when attempting to set the date format within the touch screen, a customer may not be able to select and retain the mm/dd/yyyy format. cause the software in the instrument cluster may not be at latest level."
Bulletin:
SSM-65797
Component:
110000 electrical system
Summary:
"concern only when reverse is selected, the main volume control knob / radio power button near the shifter, does not operate. radio and or park distance volume cannot be adjusted from the main volume control knob. also, the radio power
Bulletin:
SSM-66117
Component:
020000 suspension
Summary:
"issue: noises/knocking from the chassis/body cause: under investigation"
Bulletin:
SSM-66297
Component:
162800 structure:body:hood
Summary:
"issue: reports of difficult and, or poor closure of bonnet / hood. cause: incorrect method of closure used. the bonnet / hood should not be closed by standing at the side of the vehicle."
Bulletin:
SSM-66537
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: the lockable rear interior storage box (cubby box) door may open when locking the vehicle doors. cause: there are two separate causes depending on the vin range. vehicles built up to k00890 could have an issue with the storage b
Bulletin:
SSM-66717
Component:
022110 suspension:rear:springs:coil springs
Summary:
"issue: a customer may report a knock or creak from the rear of the vehicle when going over bumps or maneuvering at slow speed. cause: absence of an isolator sleeve fitted to the rear coil spring."
Bulletin:
UPS-6-204-NAS
Component:
110000 electrical system
Summary:
"description on a limited number of 2014 model year jaguar f-type vehicles, the date format on the touch screen (ts) system settings / clock adjust menu may be unable to be changed from 'dd/mm/yyyy' to 'mm/dd/yyyy' due to a software issue
Bulletin:
JTB-00306-NAS-1
Component:
022000 suspension:rear
Summary:
"situation: a suspension 'knock' / 'creak' noise may be heard from the rear of the vehicle when going over bumps or when maneuvering at slow speeds. cause: this may be caused by the rear spring / shock absorber."
Bulletin:
SSM-66737
Component:
110000 electrical system
Summary:
"issue: a customer may report various warning lights are shown on their vehicles instrument cluster whilst driving, abs/dsc/tc & cruise. dtc c1a96-64 and or pcm 0703-62 may be registered. cause: this issue is currently under invest
Bulletin:
UPS-3013-1BNAS1
Component:
110000 electrical system
Summary:
"situation: the date format on the touch screen (ts) system settings / clock adjust menu may be unable to be changed from 'dd/mm/yyyy' to 'mm/dd/yyyy' due to a software issue within the instrument cluster (ic)."
Bulletin:
SB-6-207 USA
Component:
170000 latches/locks/linkages
Summary:
"description a limited number of 2014 model year jaguar f-type vehicles, fitted with the rear bulkhead lockable stowage box, may have an issue where the lockable stowage box lid may unlatch and open when locking the vehicle."
Bulletin:
TB-K-185-NAS-1
Component:
175200 latches/locks/linkages:trunk lid:lock
Summary:
"situation: an issue has been identified on a limited number of 2014 model year f-type vehicles, fitted with the rear bulkhead lockable stowage box, where the lockable stowage box lid may unlatch and open when locking the vehicle. action:
Bulletin:
SSM-66717-A
Component:
022000 suspension:rear
Summary:
"republished august 2013. issue: a customer may report a knock or creak from the rear of the vehicle when going over bumps or maneuvering at slow speed. cause: absence of an isolator sleeve fitted to the rear coil spring."
Bulletin:
JTB-00297-NAS-1
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
"situation: a tire pressure monitoring system (tpms) fault may be displayed in the instrument cluster (ic) and diagnostic trouble codes (dtc) may be stored. cause: this may be caused by various issues."
Bulletin:
JTB-00311-NAS-1
Component:
353600 equipment:air conditioner
Summary:
"situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
Bulletin:
JTB-00495NAS1
Component:
063000 engine and engine cooling:exhaust system
Summary:
Situation: the exhaust system noise may be reduced.
Bulletin:
SSM-72797
Component:
284000 back over prevention: camera system
Summary:
Issue: report of intermittent or no camera image when selecting reverse gear rear, black screen.
Bulletin:
JTB-00502-NAS1
Component:
132000 visibility:glass, side/rear
Summary:
Situation: vertical scratches may be evident on the door windows.
Bulletin:
SSM-67917
Component:
220000 seats
Summary:
"issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. the vehicle seat memory module logs u1a4c 00, 'build end of line mode active' cause the seat module has been incorrectly
Bulletin:
SSM-67937
Component:
273000 lane departure: blind spot detection
Summary:
"concern a customer may report, ""blind spot monitor not available,"" displayed in the message center accompanied by the blind spot monitor amber led indicator dots in both mirrors remaining on for the duration of their trip. cause un
Bulletin:
SSM-68217
Component:
356000 equipment adaptive
Summary:
"issue: fuel filler flap not lockable. cause: dealers via epqr have questioned if the fuel filler flap should be lockable?"
Bulletin:
SSM-66537
Component:
162300 structure:body:door
Summary:
"issue: the lockable rear interior storage box (cubby box) door may open when locking the vehicle doors. cause: there are two separate causes depending on the vin range. vehicles built up to k03276 could have an issue with the storage b
Bulletin:
SSM-69078
Component:
110000 electrical system
Summary:
"issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
Bulletin:
SSM-70698
Component:
111000 electrical system:battery
Summary:
"issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
Bulletin:
JTB-00392-NAS-3
Component:
060000 engine (pws)
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p
Bulletin:
JTB00380NAS3
Component:
353600 equipment:air conditioner
Summary:
Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:
JTB00501NAS1
Component:
060000 engine (pws)
Summary:
Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event.
Bulletin:
JTB00506NAS1
Component:
060000 engine (pws)
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) relevant to an evaporative emission (evap) fault stored in the powertrain control module (pcm).
Bulletin:
JTB00257NAS3
Component:
010000 steering
Summary:
Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
Bulletin:
JTB00258NAS2
Component:
010000 steering
Summary:
Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
Bulletin:
JTB00278NAS2
Component:
060000 engine and engine cooling
Summary:
Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
Bulletin:
JTB00380NAS4
Component:
353000 equipment:electrical
Summary:
Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:
JTB00506NAS2
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) relevant to an evaporative emission (evap) fault stored in the powertrain control module (pcm).
Bulletin:
SSM72875
Component:
118000 electrical system: software
Summary:
Issue: homelink universal transmitter not working
Bulletin:
JTB00343NAS4
Component:
350000 equipment
Summary:
Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
Bulletin:
SSM72926
Component:
162000 structure:body
Summary:
Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Bulletin:
JTB00356NAS2
Component:
060000 engine (pws)
Summary:
Situation: a 'clattering' / 'knock' / 'rattle' noise may be heard from the engine.
Bulletin:
JTB00517NAS1
Component:
010000 steering
Summary:
Situation: customers may report a concern with power steering assist and, if the vehicle car was also in dynamic mode, a change in color of the instrument cluster illumination may occur. diagnosis will identify diagnostic trouble code (dtc)
Bulletin:
SSM73028
Component:
060000 engine (pws)
Summary:
Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
Bulletin:
JTB00258NAS2
Component:
010000 steering
Summary:
"situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of
Bulletin:
JTB00278NAS2
Component:
060000 engine and engine cooling
Summary:
"situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
Bulletin:
JTB00343NAS1
Component:
350000 equipment
Summary:
"situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
Bulletin:
SSM70018
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"issue: a customer may report that their transmission rotary shifter or gear selector may be either locked, or failing to engage drive or reverse. cause: an error in the software functionality has been discovered which can create dtc p0
Bulletin:
SSM71790
Component:
350000 equipment
Summary:
Excessive noise may be heard from the climate control - in-vehicle temperature sensor / aspirator fan in dashboard on 13my onwards cause: the temperature sensor / aspirator fan may be incorrectly positioned against aspirator dashboard gr
Bulletin:
6-224USA
Component:
350000 equipment
Summary:
"description an issue has been identified on a limited number of 2014 model year f-type (x152) vehicles within the listed vin range relating to the folding top. these issues are: 1. when in the stowed (open) position, the folding top may
Bulletin:
6-225NAS
Component:
350000 equipment
Summary:
"description an issue has been identified on a limited number of 2014 model year jaguar f-type (x152) vehicles within the listed vin range where paint is not adhering to the rear panels and the paint is peeling where the sill meets the rea
Bulletin:
JTB00346NAS1
Component:
350000 equipment
Summary:
"situation: at pre-delivery inspection (pdi) upon removal of the transit protection / wrapguard, there may be paint stains underneath the wrapguard. this staining can be described as 'bloom' or a 'milky' type of stain. cause: this may be
Bulletin:
K192NAS1
Component:
350000 equipment
Summary:
"situation: an issue has been identified on a limited number of 2014 model year f-type (x152) vehicles within the listed vin range relating to the folding top. these issues are: 1. when in the stowed (open) position, the folding top may c
Bulletin:
K214 UPS0114-3BN
Component:
161000 structure:frame and members
Summary:
"situation: a potential issue has been identified on 2014 model year f-type (x152) vehicles within the listed vin range where paint is not adhering to the rear panels and that the paint is peeling where the sill meets the rear quarter. a
Bulletin:
SSM64857
Component:
353000 equipment:electrical
Summary:
"issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under
Bulletin:
6-229NAS
Component:
121000 exterior lighting:headlights
Summary:
an issue has been identified on a limited number of 2014 model year jaguar f-type (x152) vehicles and 2013-2014 model year xk (x150) vehicles where the headlamp aim may have been incorrectly set."
Bulletin:
JTB00306NAS2
Component:
022400 suspension:rear:shock absorber
Summary:
"situation: a suspension 'knock' / 'creak' noise may be heard from the rear of the vehicle when going over bumps or when maneuvering at slow speeds. cause: this may be caused by the rear spring / shock absorber."
Bulletin:
JTB00344NAS1
Component:
350000 equipment
Summary:
"situation: an earth stud may be broken or cross threaded. cause: this may be caused by damage in production or during a repair."
Bulletin:
K211 UPS8013-1BN
Component:
121000 exterior lighting:headlights
Summary:
"situation: an issue has been identified on a limited number of 2014 model year f-type (x152) vehicles and 2013-2014 model year xk (x150) vehicles where the headlamp aim may have been incorrectly set. action: retailers are required to hol
Bulletin:
SSM71361
Component:
118000 electrical system: software
Summary:
"issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. da j2534 software driver level ' v4.0 (must be updated to this level on all sdd machines that use thi
Bulletin:
SSM71822
Component:
353000 equipment:electrical
Summary:
"issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi's and then returning the vehicle to a storage compound without refitting the transit relay or returning the
Bulletin:
SSM71830
Component:
162000 structure:body
Summary:
"this ssm has been published to highlight the differences between the rear spoiler operation of a f-type convertible and a f-type coupe to avoid a misdiagnosis. please review the proper operation modes in either the workshop manual or the
Bulletin:
SSM71832
Component:
141200 air bags:frontal:driver side inflator module
Summary:
"issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
Bulletin:
SSM71853
Component:
118000 electrical system: software
Summary:
"issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. this can result in sdd reporting that the rfa is off bus by displaying a red cross in the netwo
Bulletin:
JA14PA-11
Component:
350000 equipment
Summary:
"please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
Bulletin:
JTB00365NAS1
Component:
063000 engine and engine cooling:exhaust system
Summary:
"situation: a buzzing noise coming from the rear left of the vehicle may be evident, occurring predominantly at low speeds. cause: this may be caused by the orientation of the active exhaust vacuum pump against the vehicle body, which am
Bulletin:
SSM71887
Component:
284000 back over prevention: camera system
Summary:
"issue :- customers have reported that the gridlines on the graphical display are missing cause :- possibility that it has been switched off by the user"
Bulletin:
SSM71915
Component:
111000 electrical system:battery
Summary:
"issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started."
Bulletin:
JTB00370NAS1
Component:
117000 digital instrument panel
Summary:
"situation: condensation may be evident on the instrument panel center vent. cause: this may be caused by a difference in air/trim temperature, resulting in condensation forming on top of the instrument panel center vent."
Bulletin:
SSM64857
Component:
353000 equipment:electrical
Summary:
"issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under i
Bulletin:
SSM71803
Component:
118000 electrical system: software
Summary:
"issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
Bulletin:
SSM71869
Component:
113000 electrical system:starter assembly
Summary:
"issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as ""no fault found"". cause curr
Bulletin:
SSM71951
Component:
162600 structure:body:hatchback/liftgate
Summary:
"issue: clicking / ticking noise from parcel shelf string and its fulcrum pin, when opening and closing the hatch. cause: incompatibility of string to pin material."
Bulletin:
6-242NAS
Component:
350000 equipment
Summary:
An issue has been identified on a limited number of 2015 model year xj (x351) where a noise and vibration from the front of the vehicle when turning the steering wheel at low speed."
Bulletin:
6-243NAS
Component:
350000 equipment
Summary:
"description a potential issue has been identified on a limited number of 2014 model year f-type (x152) vehicles which may exhibit a 'knock' or 'creak' noise from the rear of the vehicle when going over bumps or when maneuvering at low veh
Bulletin:
JTB00311NAS2
Component:
350000 equipment
Summary:
"situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
Bulletin:
JTB00379NAS1
Component:
120000 lighting (pws)
Summary:
"situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
Bulletin:
JTB00382NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: the transmission may experience one or more of the following: ' transmission holds onto gears when not necessary; ' harsh or poor shift quality when driving; and/or ' incorrect shift timing. cause: these may be caused by a t
Bulletin:
JTB00383NAS1
Component:
111000 electrical system:battery
Summary:
"situation: the battery charge warning indicator may be illuminated, a battery warning message may be displayed on the instrument cluster, and diagnostic trouble code (dtc) b1404-13 may be stored. action: should a customer express this co
Bulletin:
K249 UPS5814-1BN
Component:
020000 suspension
Summary:
"situation: a potential issue has been identified on a limited number of 2014 model year f-type (x152) vehicles which may exhibit a 'knock' or 'creak' noise from the rear of the vehicle when going over bumps or when maneuvering at low veh
Bulletin:
SSM71963
Component:
110000 electrical system
Summary:
"issue: the front to rear power cable has become detached from the through panel stud, where it passes through the boot floor. cause: failure of the friction weld between the cable and stud. (see file attached as an example)."
Bulletin:
SSM71974
Component:
111000 electrical system:battery
Summary:
"issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed 'no fault found' cause: incorrect diagnosis"
Bulletin:
SSM71998
Component:
350000 equipment
Summary:
"issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and
Bulletin:
SSM72670
Component:
194000 tires:valve
Summary:
Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to reinflate and maintain
Bulletin:
6-248NAS
Component:
350000 equipment
Summary:
A potential issue has been identified on a limited number of 2014 model year f-type (x152; convertible only) vehicles where the luggage compartment lid interior trim may be loose / detached from the luggage compartment lid."
Bulletin:
6-250NAS
Component:
114000 electrical system:wiring
Summary:
A potential issue has been identified on a number of 2014-2015 model year f-type (x152) vehicles with the wiring connecting the seat belt tensioner system to the main cabin harness. it is possible that the seat belt tensioner system may n
Bulletin:
6-251NAS
Component:
114000 electrical system:wiring
Summary:
A potential issue has been identified on a number of 2014-2015 model year f-type (x152) vehicles with the wiring connecting the seat belt tensioner system to the main cabin harness. it is possible that the seat belt tensioner system may n
Bulletin:
JTB00306NAS3
Component:
020000 suspension
Summary:
"situation: a suspension 'knock' / 'creak' noise may be heard from the rear of the vehicle when going over bumps or when maneuvering at slow speeds. cause: this may be caused by the rear spring / shock absorber."
Bulletin:
K248 UPS5714-1BN
Component:
162700 structure:body:trunk lid
Summary:
"situation: a potential issue has been identified on a limited number of 2014 model year f-type (x152; convertible only) vehicles where the luggage compartment lid interior trim may be loose and/or detached from the luggage compartment li
Bulletin:
SSM51357
Component:
091200 fuel system, other:storage:fuel gauge system
Summary:
"issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
Bulletin:
SSM71803
Component:
111000 electrical system:battery
Summary:
"issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
Bulletin:
SSM71966
Component:
350000 equipment
Summary:
"issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
Bulletin:
SSM71966
Component:
030000 brakes (pws)
Summary:
"issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
Bulletin:
SSM72012
Component:
350000 equipment
Summary:
"issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
Bulletin:
SSM72022
Component:
220000 seats
Summary:
"issue: seats not moving in one direction / one axis cause: motor connections not fully latched"
Bulletin:
SSM72035
Component:
353000 equipment:electrical
Summary:
"concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
Bulletin:
SSM72038
Component:
130000 visibility
Summary:
"issue: customers have reported that chrome / black door finishers on the rear window/rear fender becoming slightly adrift due to partial delamination."
Bulletin:
SSM72041
Component:
010000 steering
Summary:
"issue: submitting a steering system noise epqr. cause: under investigation"
Bulletin:
SSM72082
Component:
060000 engine (pws)
Summary:
"issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as 'no fault found'. dtc's may be present, due to this carry out a dtc global read using the recommen
Bulletin:
JTB00380NAS1
Component:
353600 equipment:air conditioner
Summary:
"situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
Bulletin:
JTB00389NAS1
Component:
030000 brakes (pws)
Summary:
"situation: a 'squeal' noise from the rear brakes may be evident at slow speed as the vehicle is coming to a stop. cause: this may be caused by noise generated from the contact points of the brake caliper and pads."
Bulletin:
JTB00399NAS1
Component:
162000 structure:body
Summary:
"situation: the hood, front fenders, and front bumper cover may not be correctly aligned. cause: this may be caused by panel gaps not being set correctly during manufacturing processes."
Bulletin:
SSM 72101
Component:
162900 structure:body:roof and pillars
Summary:
"issue: customer reports inconsistent water beading across the surface of the convertible hood. (please see examples in attachment) cause: water initially sits on the surface (beads) and then absorption process begins. this rate can be a
Bulletin:
SSM72114
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
Bulletin:
JTB00380NAS2
Component:
350000 equipment
Summary:
"situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
Bulletin:
JTB00388NAS1
Component:
015000 steering:hydraulic power assist system
Summary:
"situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
Bulletin:
JTB00396NAS1
Component:
220000 seats
Summary:
"situation: a 'creak' noise from the base of the front seat may be evident. cause: this may be caused by insufficient lubricant during the assembly process."
Bulletin:
JTB00398NAS1
Component:
350000 equipment
Summary:
"situation: the parking aid sensors-front may falsely detect objects that are not there. cause: this may be caused by incorrectly installed parking aid sensors-front which work loose and become misaligned."
Bulletin:
JTB00402NAS1
Component:
103000 power train:automatic transmission
Summary:
"situation: a 'knock' / 'clonk' noise may be evident from the driveline when: ' shifting transmission between drive (d) and reverse (r) when stationary; ' shifting transmission between drive (d) and reverse (r) at low speeds (parking or l
Bulletin:
JTB00402NAS2
Component:
103000 power train:automatic transmission
Summary:
"situation: a 'knock' / 'clonk' noise may be evident from the driveline when: ' shifting transmission between drive (d) and reverse (r) when stationary; ' shifting transmission between drive (d) and reverse (r) at low speeds (parking or l
Bulletin:
SSM72086
Component:
102300 power train:manual transmission:shift pattern indicator
Summary:
"issue: customer may report that the surface of the 'p' button on the x152 gsm is wearing with loss of definition of the paint finish (see attached file for an example) cause: paint surface finish not as expected."
Bulletin:
SSM72114
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
Bulletin:
SSM72163
Component:
060000 engine (pws)
Summary:
"issue: a customer may report that their f-type vehicle is too loud when starting the engine. the initial 'start-up roar' may be audible for a few seconds before the rpm drops to a quieter level. this may be reported by customer owners of
Bulletin:
SSM72153
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering."
Bulletin:
SSM72185
Component:
162000 structure:body
Summary:
"issue: jlr are investigating the cosmetic appearance of the painted rear brake calipers fitted to f type vehicles. cause: unknown at this time."
Bulletin:
SSM72197
Component:
353000 equipment:electrical
Summary:
"issue: navigation sd card fails to initialise on f type with nli cause: possible incorrect sd card or incorrect version of the update tool"
Bulletin:
6-262NAS
Component:
350000 equipment
Summary:
Climate control center vent does not go up and/or down.
Bulletin:
JTB00394NAS1
Component:
060000 engine (pws)
Summary:
"situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
Bulletin:
JTB00394NAS2
Component:
060000 engine (pws)
Summary:
"situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
Bulletin:
JTB00415NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
Bulletin:
K243NAS1
Component:
356000 equipment adaptive
Summary:
"situation: an issue has been identified on 2014 model year f-type (x152) vehicles where the climate control system center vent does not go up and/or down or 'sticks' halfway and is unable to return to the closed position. action: retail
Bulletin:
JTB00343NAS2
Component:
356000 equipment adaptive
Summary:
"situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
Bulletin:
JTB00278NAS3
Component:
060000 engine (pws)
Summary:
"situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
Bulletin:
JTB00423NAS1
Component:
060000 engine (pws)
Summary:
"situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
Bulletin:
SSM 72264
Component:
118000 electrical system: software
Summary:
"issue: when a new map update is released for the incont rol touch system, users may not be able to complete the map update on the secure digi tal (sd) card. cause: when the sd card was act ivated, the user selected the incor rect veh
Bulletin:
SSM 72269
Component:
118000 electrical system: software
Summary:
"i s sue repor ts have been received of users being unable to activate a secure digital (sd) card, as they experience a 'connect ion er ror ' when using the incont rol touch map updater tool on symptom driven diagnost ic (sdd). caus e
Bulletin:
JTB00415NAS2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
Bulletin:
SSM 72319
Component:
118000 electrical system: software
Summary:
"issue: on monday 6th july between 5am and 9am (gmt+1:00) users will be unable to activate the secure digital (sd) card using the incontrol touch map updater on symptom driven diagnostics (sdd) as the message 'connection error' will be
Bulletin:
SSM72342
Component:
118000 electrical system: software
Summary:
"issue: when using the incontrol touch map updater to activate a secure digital (sd) card there is not an onscreen message to confirm the activation has been completed successfully. cause: a new version of the incontrol touch map update
Bulletin:
JTB00417NAS1
Component:
103000 power train:automatic transmission
Summary:
"situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. cause: the cause may be unknown."
Bulletin:
SSM72302
Component:
350000 equipment
Summary:
"issue b1412-96 being flagged in the gateway module cause under investigation."
Bulletin:
JTB00343NAS3
Component:
350000 equipment
Summary:
"situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
Bulletin:
JTB00394NAS3
Component:
060000 engine (pws)
Summary:
"situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
Bulletin:
JTB00420NAS1
Component:
118000 electrical system: software
Summary:
"situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam
Bulletin:
JTB00443NAS1
Component:
071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
Summary:
"situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. cause: this may be caused by an insufficient flow rate of the fuel tank filler pipe."
Bulletin:
SSM71869
Component:
353000 equipment:electrical
Summary:
"issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as ""no fault found"". cause curr
Bulletin:
SSM72206
Component:
110000 electrical system
Summary:
"issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
Bulletin:
SSM72419
Component:
150000 seat belts
Summary:
"issue: customer reports that they can hear a creaking/ticking noise while driving coming from the seatbelt in their f-type. cause: in the as-worn condition, the seatbelt webbing can come in contact with the seat material. this condition
Bulletin:
JTB00392NAS1
Component:
060000 engine (pws)
Summary:
"situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037,
Bulletin:
JTB00432NAS1
Component:
114000 electrical system:wiring
Summary:
"situation: vibrations and/or rattles may be evident when listening to the entertainment system. cause: this may be caused by trim and/or wiring contact."
Bulletin:
JTB00432NAS2
Component:
110000 electrical system
Summary:
"situation: vibrations and/or rattles may be evident when listening to the entertainment system. cause: this may be caused by trim and/or wiring contact."
Bulletin:
6-248NAS (ISSUE
Component:
060000 engine (pws)
Summary:
Address concerns with the correct operation of the ozygen (o2) sensors
Bulletin:
JTB00357NAS1
Component:
060000 engine (pws)
Summary:
"situation: one or more fo the following issues may be evident when using the smart key: ' engine fails to crank; ' 'smart key not found' message displayed in the instrument cluster; ' vehicle may not unlock / lock when using passive ent
Bulletin:
JTB00415NAS3
Component:
060000 engine (pws)
Summary:
"situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver
Bulletin:
JTB00446NAS1
Component:
111000 electrical system:battery
Summary:
"situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
Bulletin:
JTB00446NAS2
Component:
111000 electrical system:battery
Summary:
"situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
Bulletin:
K309NAS1
Component:
060000 engine (pws)
Summary:
"situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in th
Bulletin:
SSM72498
Component:
200000 wheels
Summary:
"issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
Bulletin:
SSM71803
Component:
350000 equipment
Summary:
"issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
Bulletin:
JTB00267NAS2
Component:
018000 steering: adaptive steering
Summary:
Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
Bulletin:
JTB00417NAS3
Component:
103000 power train:automatic transmission
Summary:
Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
Bulletin:
JTB00492NAS1
Component:
113000 electrical system:starter assembly
Summary:
Situation: the auto stop/start system may be inoperative.
Bulletin:
SSM72293
Component:
353600 equipment:air conditioner
Summary:
Issue: customers or technicians may report that the hvac cabin temperature control does not function correctly and is stuck at 22 degrees centigrade or 72 degrees fahrenheit. customer or technician may also see the message 'a/c system in hi
Bulletin:
SSM72768
Component:
111000 electrical system:battery
Summary:
"issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
Bulletin:
SSM72773
Component:
110000 electrical system
Summary:
"issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle."
Bulletin:
JTB00432NAS3
Component:
350000 equipment
Summary:
Vibrations and/or rattles may be evident when listening to entertainment system.
Bulletin:
JTB00446NAS3
Component:
111000 electrical system:battery
Summary:
"situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is ill
Bulletin:
JTB00472NAS1
Component:
060000 engine (pws)
Summary:
"situation: the engine may intermittently fail to start. cause: this may be caused by the battery junction box (bjb) connection not being tightened to correct torque value."
Bulletin:
SSM72206
Component:
110000 electrical system
Summary:
Kvm component protection time-out is logged
Bulletin:
SSM72293
Component:
110000 electrical system
Summary:
Hvac cabin temperature control does not function properly
Bulletin:
SSM72617
Component:
060000 engine (pws)
Summary:
Coolant expansion tank pressure caps leaking
Bulletin:
SSM72631
Component:
110000 electrical system
Summary:
Battery terminals not fitted correctly during pdi process
Bulletin:
SSM72642
Component:
118000 electrical system: software
Summary:
Tpms system mis diagnosed
Bulletin:
SSM72658
Component:
110000 electrical system
Summary:
Difficulty activating telematics
Bulletin:
SSM72668
Component:
045000 service brakes, air:disc
Summary:
Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
Bulletin:
SSM72591
Component:
110000 electrical system
Summary:
"issue. gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. navigation will display 'gps' icon when in
Bulletin:
JTB00443NAS2
Component:
071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
Summary:
"situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. cause: this may be caused by an insufficient flow rate of the fuel tank filler pipe."
Bulletin:
SSM71966
Component:
030000 brakes (pws)
Summary:
"issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
Bulletin:
SSM72486
Component:
116200 electrical system:ignition:module
Summary:
"issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm
Bulletin:
SSM72508
Component:
110000 electrical system
Summary:
"issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
Bulletin:
SSM72012
Component:
110000 electrical system
Summary:
"issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
Bulletin:
SSM72482
Component:
118000 electrical system: software
Summary:
"issue: when using the incontrol touch map updater, there have been isolated reports of stability concerns during activating or updating the secure digital (sd) card. cause: version 2.2 of the incontrol touch map updater released had th
Bulletin:
SSM72486
Component:
110000 electrical system
Summary:
"issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm).
Bulletin:
JTB00331NAS1
Component:
162300 structure:body:door
Summary:
"situation: one door may appear to be out of adjustment when compared to the other door. the design intent is for both doors to sit 'proud' of the rocker panel. cause: this may be caused by the left door being adjusted too far inboard whi
Bulletin:
SSM71539
Component:
356000 equipment adaptive
Summary:
"issue: centre vent on dashboard operates incorrectly,e.g sticks, does not rise or fall or is noisy in operation. cause: jaguar cars are aware of several causes of failure."
Bulletin:
SSM71498
Component:
105300 power train:driveline:driveshaft
Summary:
"issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
Bulletin:
68358
Component:
350000 equipment
Summary:
"issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'no fault found'. cause: incorrect diagnosis."
Bulletin:
SSM 71400
Component:
162000 structure:body
Summary:
"issue: cannot get trunk lid to open. cause: trying to open the trunk / boot lid before the vehicle is taken out of transit mode."
Bulletin:
SSM67957
Component:
356000 equipment adaptive
Summary:
"issue: this ssm is issued to clarify the correct build condition on rear damper modules, for correct spring packer / spacer fitment. action: if the bottom paint mark on the spring is white, then there should be a spring packer/spacer f
Bulletin:
JTB00321NAS1
Component:
354000 equipment:mechanical
Summary:
"situation: with the center face vent unit in the raised position, forcing it downwards will disengage the vent unit and become free-moving for remainder of that drive cycle. cause: this may be caused by a design change in the center face
Bulletin:
JTB00322NAS1
Component:
118000 electrical system: software
Summary:
"situation: the integrated control panel may experience one or more of the following issues: ' the selected temperature display is inoperative/blank; ' the amber status illumination is inoperative; and/or ' the blue halo illumination is
Bulletin:
JTB00324NAS1
Component:
103000 power train:automatic transmission
Summary:
"situation: the transmission may be stuck in park (p) on engine start up. cause: this may be caused when, under certain conditions, an engine start occurs before the transmission control module (tcm) and transmission control switch (tcs)
Bulletin:
SSM69078
Component:
118000 electrical system: software
Summary:
"issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa
Bulletin:
SSM70698
Component:
110000 electrical system
Summary:
"issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
Bulletin:
SSM 71238
Component:
063000 engine and engine cooling:exhaust system
Summary:
"issue: a customer may repor t a noise in the cabin area, that may appear to be coming f rom the rear lef t hand side of the vehicle cause: this may be due to the vacuum hose on the exhaus t sound vacuum pump, being in contact wi th the
Bulletin:
SSM72824
Component:
110000 electrical system
Summary:
Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
Bulletin:
JTB00415NAS4
Component:
060000 engine (pws)
Summary:
Situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver exit
Bulletin:
SSM71803
Component:
111000 electrical system:battery
Summary:
"issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
Bulletin:
JTB00423NAS2
Component:
060000 engine (pws)
Summary:
Situation: a 'humming' noise may be evident from the engine when the engine is idling.
Bulletin:
JTB00502NAS2
Component:
162300 structure:body:door
Summary:
Situation: vertical scratches may be evident on the door windows.
Bulletin:
JTB00380NAS5
Component:
353600 equipment:air conditioner
Summary:
Inadequate a/c performance may be experienced with the compressor clutch
Bulletin:
JTB00492NAS2
Component:
113000 electrical system:starter assembly
Summary:
Auto start-stop may be inoperative
Bulletin:
SSM73298
Component:
355200 equipment:other:owners/service/other manual
Summary:
Tcu fails activation and dtc u2109 flagged
Bulletin:
JTB00533NAS1
Component:
060000 engine and engine cooling
Summary:
Situation: during an engine cold-start (coolant temperature at or below 75°c / 167°f), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. the engine malfunction indicator lamp (mil) may be illuminat
Bulletin:
SSM73310
Component:
110000 electrical system
Summary:
Issue: sim card does not latch in sim slot or cannot be read.
Bulletin:
SSM72926
Component:
110000 electrical system
Summary:
Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Bulletin:
SSM73549
Component:
110000 electrical system
Summary:
Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure ? recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
Bulletin:
SSM73298
Component:
110000 electrical system
Summary:
Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
Bulletin:
JTB00343NAS5
Component:
160000 structure
Summary:
Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
Bulletin:
JTB00415NAS5
Component:
060000 engine and engine cooling
Summary:
Situation: t he transmission may default to neutral (n) when the vehicle comes to a stop with auto stop/start active. the gear indicator display may also flash on the instrument cluster and on the transmission control switch (tcs).
Bulletin:
SSM73554
Component:
110000 electrical system
Summary:
Issue: park distance control (pdc) audio tones inconsistent with visual display.
Bulletin:
SSM73543
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
Bulletin:
SSM58558
Component:
030000 brakes (pws)
Summary:
Issue: submitting a brake noise epqr
Bulletin:
JTB00566NAS2
Component:
117000 digital instrument panel
Summary:
An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
Bulletin:
SSM73520
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
Bulletin:
SSM73633
Component:
110000 electrical system
Summary:
Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
Bulletin:
JTB00492NAS3
Component:
113000 electrical system:starter assembly
Summary:
The auto stop/start system may be inoperative.
Bulletin:
SSM73661
Component:
120000 exterior lighting
Summary:
Issue: a customer may present a vehicle where the rear number plate lamp requires replacing.
Bulletin:
SSM73671
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
SSM73671 Attachm
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
JA17TE-09
Component:
020000 suspension
Summary:
Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73700
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:
SSM73511
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: jaguar headlining cleaning products
Bulletin:
SSM73542
Component:
060000 engine (pws)
Summary:
Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
Bulletin:
JTB00349NAS2
Component:
060000 engine (pws)
Summary:
A clatter/knock/rattle noise may be heard from the engine.
Bulletin:
SSM73661
Component:
120000 lighting (pws)
Summary:
Issue: a customer may present a vehicle where the rear number plate lamp requires replacing.
Bulletin:
SSM73671
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
SSM73671 Attachm
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
JA17TE-09
Component:
118000 electrical system: software
Summary:
Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73700
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:
SSM73511
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: jaguar headlining cleaning products
Bulletin:
SSM73542
Component:
060000 engine (pws)
Summary:
Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
Bulletin:
JTB00349NAS2
Component:
060000 engine (pws)
Summary:
A clatter/knock/rattle noise may be heard from the engine.
Bulletin:
SFCC_14DEC17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
SSM73067
Component:
060000 engine (pws)
Summary:
Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
Bulletin:
SSM72498
Component:
200000 wheels
Summary:
Issue: wheel stud failures (fractures).
Bulletin:
SSM73410
Component:
100000 power train
Summary:
issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
Bulletin:
SSM73384
Component:
100000 power train
Summary:
Issue: rear differential oil leak evident from the pinion seal.
Bulletin:
SSM73419
Component:
110000 electrical system
Summary:
Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
Bulletin:
SFCC_08MAR18
Component:
355200 equipment:other:owners/service/other manual
Summary:
Jaguar land rover shop foreman conference call
Bulletin:
JTB00613NAS2
Component:
160000 structure
Summary:
Paint delamination may be evident between the rocker moulding panel and the rear fender.
Bulletin:
SSM73809
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
Bulletin:
SSM73793
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:
SSM73824
Component:
111000 electrical system:battery
Summary:
Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
Bulletin:
SSM73813
Component:
131000 visibility:windshield
Summary:
Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
Bulletin:
SSM73813 Attachm
Component:
131000 visibility:windshield
Summary:
Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
Bulletin:
SSM72369
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Issue: customers may report either a ?squeak? noise coming from the rear of the vehicle when the active exhaust valve is requested to open or close.
Bulletin:
SSM73067
Component:
060000 engine and engine cooling
Summary:
Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
Bulletin:
SSM73462
Component:
350000 equipment
Summary:
Issue: 1/ when the iphone is connected to bluetooth, the user gets an incoming call. the user will not be able to hear the callers voice. in order to hear the voice the user has to go to the phone screen options and select the vehicle phone
Bulletin:
SSM72302
Component:
110000 electrical system
Summary:
Issue: b1412-96 being flagged in the gateway module
Bulletin:
SSM73798.1
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
JTB00566NAS4
Component:
060000 engine and engine cooling
Summary:
An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
Bulletin:
SSM73844
Component:
140000 air bags
Summary:
In the event that an srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
Bulletin:
SSM73850
Component:
110000 electrical system
Summary:
Issue: the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with atcm.
Bulletin:
SSM73798
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73824
Component:
060000 engine and engine cooling
Summary:
Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
Bulletin:
SSM73671
Component:
110000 electrical system
Summary:
A customer may report one or more of: lack of power, restricted performance displayed on instrument cluster (ic), malfunction indicator light (mil) appears on instrument cluster (ic).
Bulletin:
SSM73798
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73888
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73888 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73929 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM74000
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Incontrol touch pro phase 4 customer letter
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Sim card activation issues
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
18c - new face of incontrol touch pro and 18c software improvements
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
A customer may report "hood open" message displays on ip with hood closed.
Bulletin:
SFCC_09AUG18_REV
Component:
120000 exterior lighting
Summary:
A customer may report cracking of the micro headlamp lenses
Bulletin:
SSM74054
Component:
110000 electrical system
Summary:
Issue: ?sos limited availability? warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit).
Bulletin:
SSM74048
Component:
353000 equipment:electrical
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
Bulletin:
SSM74023
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM73929
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SFCC Jul12 2018
Component:
120000 exterior lighting
Summary:
A customer may report micro cracking of the headlamp lenses.

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