2014 JAGUAR F-TYPE Recall
- Campaign:
- 14V714000 on 11/06/2014
- Component:
- Electrical system:wiring
- Manufactured:
- 08/30/2012 - 10/21/2014
- Affected:
- 7,079
- Defect:
- Jaguar land rover north america llc (jaguar) is recalling certain model year 2014-2015 f-type vehicles manufactured august 31, 2012, to october 22, 2014. in the affected vehicles the seatbelt harness connector which connects the seatbelt tension sensor (sts) to the occupant classification sensor control module (ocscm) may not have been correctly wired. the ocscm senses whether there is an occupant in the front passenger seating position, and the sts senses whether tension on the seatbelt indicates a child restraint is being used in the front passenger seating position. both sensors provide information to the restraint control module (rcm) which informs whether the front passenger airbag should be activated, depending on whether the sensors detect the seat is occupied and/or that it is occupied by an adult passenger.
- Consequence:
- Should the sts not have been wired correctly, the front passenger air bag may not be suppressed, and may remain activated, even when a child restraint is placed in the front passenger seat or a small statured adult occupies that seat. in the event of a crash necessitating deployment of the front passenger air bag, a child or small stature occupant may be at an increased risk of injury.
- Correction:
- Jaguar will notify owners, and dealers will correct the harness connector wire configuration, free of charge. the recall began on december 3, 2014. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j047.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2014 JAGUAR F-TYPE TSBs (345)
- Bulletin:
- 6-207
- Component:
- 350000 equipment
- Summary:
- Jaguar f-type vehicles may have issues with lockable stowage box lid. 07/14/2014*lj
- Bulletin:
- 6-216
- Component:
- 116000 electrical system:ignition
- Summary:
- Transmission control switch will not rise when ignition button is pressed on. 07/14/14*lj
- Bulletin:
- 6-217
- Component:
- 020000 suspension
- Summary:
- 2014 xjr jaguar requires a upgrade to the rear suspension. *lj
- Bulletin:
- 6-233NAS
- Component:
- 103000 power train:automatic transmission
- Summary:
- Jaquar: 2015 x type, xf, xj transmission filter may become detached from the transmission oil pan base.*lj
- Bulletin:
- SB-6-224
- Component:
- 350000 equipment
- Summary:
- Jaguar: see document search button for owner letter. folding top can contact flaps in corner and routing of folding top harness causes fouling on mechanism to wear through braiding resulting in normal opening/closing of folding top having
- Bulletin:
- JTB-00344-NAS1
- Component:
- 350000 equipment
- Summary:
- Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).
- Bulletin:
- TBK-192-NAS1
- Component:
- 350000 equipment
- Summary:
- Jaguar: folding top contacts flaps in corner when stowed (open) position, as well as folding top mechanism is wearing thru braiding from routing folding top harness and lower header trim contacts carpet bezel due to normal opening and clos
- Bulletin:
- 6-253NAS
- Component:
- 031100 service brakes, electric
- Summary:
- Jaguar: 2014-2015 model year xj(351) information regarding brake booster solenoid connector spring locking mechanism which may be caused by eco stop/ start function. *lj
- Bulletin:
- SSM72114
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- Jaguar: f-type high pressure fuel pump diagnostics: information on high pressure fuel pump engines have been updated. *lj
- Bulletin:
- 6-250NAS
- Component:
- 151600 seat belts:front:warning light/devices
- Summary:
- Jaguar f-type 2014-2015: issue regarding the seat belt tensioner system not indicating the presence of a child restraint or light weight occupant. *lj
- Bulletin:
- 6-251NAS
- Component:
- 151600 seat belts:front:warning light/devices
- Summary:
- Jaguar 2014-2015 f-type: this bulletin is an updates 6-250nas regarding the seat belt tensioner system connector wiring. *lj
- Bulletin:
- SSM71963
- Component:
- 110000 electrical system
- Summary:
- Jaguar f type/ x152 : the front to rear power cable has become detached from the panel stud, which passes through the boot floor, due to friction weld between cable and stud failure. *lj
- Bulletin:
- TB-00415NAS2
- Component:
- 103000 power train:automatic transmission
- Summary:
- Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. model 2014-16 f-type (x152), 2013-15 xf (x2
- Bulletin:
- 6-204-NAS
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-207USA
- Component:
- 170000 latches/locks/linkages
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-212NAS
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-213NAS
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-207USA
- Component:
- 170000 latches/locks/linkages
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-224USA
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-225NAS
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-225NAS2
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-229NAS
- Component:
- 120000 exterior lighting
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00297NAS1
- Component:
- 190000 tires
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00306NAS1
- Component:
- 020000 suspension
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00311NAS1
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00314NAS1
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00323NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K185NAS1
- Component:
- 170000 latches/locks/linkages
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K204 UPS7113
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- UPS3013-1BNAS1
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 7-092USA
- Component:
- 150000 seat belts
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- J047NAS1
- Component:
- 150000 seat belts
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00257NAS3
- Component:
- 190000 tires
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00258NAS2
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00278NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00306NAS2
- Component:
- 020000 suspension
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00306NAS3
- Component:
- 020000 suspension
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00311NAS2
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB-00321-NAS-1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: with the center face vent unit in the raised position, forcing it downwards will disengage the vent unit and become free-moving for remainder of that drive cycle. cause: this may be caused by a design change in the center face
- Bulletin:
- JTB-00322-NAS-1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: the integrated control panel may experience one or more of the following issues: ' the selected temperature display is inoperative/blank; ' the amber status illumination is inoperative; and/or ' the blue halo illumination is
- Bulletin:
- JTB-00324-NAS-1
- Component:
- 100000 power train
- Summary:
- "situation: the transmission may be stuck in park (p) on engine start up. cause: this may be caused when, under certain conditions, an engine start occurs before the transmission control module (tcm) and transmission control switch (tcs) e
- Bulletin:
- 6-243NAS
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-248NAS2
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-250NAS
- Component:
- 150000 seat belts
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 6-251NAS
- Component:
- 150000 seat belts
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- UPS6413-1BNAS1
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM-68358
- Component:
- 350000 equipment
- Summary:
- This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'n fault found'. cause: incorrect diagnosis."
- Bulletin:
- SSM-66797
- Component:
- 162800 structure:body:hood
- Summary:
- "issue: when convertible hood is in the stowed position contact and or rubbing noticed against the hood cover side flaps. cause: alignment of hood incorrect."
- Bulletin:
- SSM-67957
- Component:
- 020000 suspension
- Summary:
- "issue: this ssm is issued to clarify the correct build condition on rear damper modules, for correct spring packer / spacer fitment. action: if the bottom paint mark on the spring is white, then there should be a spring packer/spacer f
- Bulletin:
- JTB-00331-NAS-1
- Component:
- 162300 structure:body:door
- Summary:
- "situation: one door may appear to be out of adjustment when compared to the other door. the design intent is for both doors to sit 'proud' of the rocker panel. cause: this may be caused by the left door being adjusted too far inboard whi
- Bulletin:
- JTB00343NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00344NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00346NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00349NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00356NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00365NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00370NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00379NAS1
- Component:
- 120000 lighting (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00380NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00382NAS1
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00383NAS1
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00389NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB00399NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K192NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K211 UPS8013
- Component:
- 120000 exterior lighting
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K214 UPS0114
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K214 UPS0114
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K248 UPS5714
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- K249 UPS5814
- Component:
- 020000 suspension
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- J047 UPS8014
- Component:
- 150000 seat belts
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM-71498
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- "issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
- Bulletin:
- SSM71539
- Component:
- 350000 equipment
- Summary:
- "issue: centre vent on dashboard operates incorrectly,e.g sticks, does not rise or fall or is noisy in operation. cause: jaguar cars are aware of several causes of failure."
- Bulletin:
- SSM71853
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM71869
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM72035
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- DVD 134 ' 05
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- DVD 134 ' 09
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- DVD 135 ' 01
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- DVD 135 ' 08
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- DVD 136 ' 03
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- JTB-00419NAS-1
- Component:
- 117000 digital instrument panel
- Summary:
- "situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
- Bulletin:
- SSM-71989
- Component:
- 350000 equipment
- Summary:
- "issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
- Bulletin:
- SSM-72302
- Component:
- 110000 electrical system
- Summary:
- "issue b1412-96 being flagged in the gateway module cause under investigation."
- Bulletin:
- SSM-58597
- Component:
- 198000 tires:temporary/emergency spare tire
- Summary:
- "issue: a customer may report that a spare wheel low tyre pressure warning is displayed in the instrument pack message centre, when no full size spare wheel is present. cause: there is a scenario where an incorrect spare wheel id may
- Bulletin:
- SSM-64797
- Component:
- 161000 structure:frame and members
- Summary:
- "issue: water ingress to trunk well cause: requiremnt for diagnostic."
- Bulletin:
- SSM-65737
- Component:
- 117000 digital instrument panel
- Summary:
- "concern when attempting to set the date format within the touch screen, a customer may not be able to select and retain the mm/dd/yyyy format. cause the software in the instrument cluster may not be at latest level."
- Bulletin:
- SSM-65797
- Component:
- 110000 electrical system
- Summary:
- "concern only when reverse is selected, the main volume control knob / radio power button near the shifter, does not operate. radio and or park distance volume cannot be adjusted from the main volume control knob. also, the radio power
- Bulletin:
- SSM-66117
- Component:
- 020000 suspension
- Summary:
- "issue: noises/knocking from the chassis/body cause: under investigation"
- Bulletin:
- SSM-66297
- Component:
- 162800 structure:body:hood
- Summary:
- "issue: reports of difficult and, or poor closure of bonnet / hood. cause: incorrect method of closure used. the bonnet / hood should not be closed by standing at the side of the vehicle."
- Bulletin:
- SSM-66537
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "issue: the lockable rear interior storage box (cubby box) door may open when locking the vehicle doors. cause: there are two separate causes depending on the vin range. vehicles built up to k00890 could have an issue with the storage b
- Bulletin:
- SSM-66717
- Component:
- 022110 suspension:rear:springs:coil springs
- Summary:
- "issue: a customer may report a knock or creak from the rear of the vehicle when going over bumps or maneuvering at slow speed. cause: absence of an isolator sleeve fitted to the rear coil spring."
- Bulletin:
- UPS-6-204-NAS
- Component:
- 110000 electrical system
- Summary:
- "description on a limited number of 2014 model year jaguar f-type vehicles, the date format on the touch screen (ts) system settings / clock adjust menu may be unable to be changed from 'dd/mm/yyyy' to 'mm/dd/yyyy' due to a software issue
- Bulletin:
- JTB-00306-NAS-1
- Component:
- 022000 suspension:rear
- Summary:
- "situation: a suspension 'knock' / 'creak' noise may be heard from the rear of the vehicle when going over bumps or when maneuvering at slow speeds. cause: this may be caused by the rear spring / shock absorber."
- Bulletin:
- SSM-66737
- Component:
- 110000 electrical system
- Summary:
- "issue: a customer may report various warning lights are shown on their vehicles instrument cluster whilst driving, abs/dsc/tc & cruise. dtc c1a96-64 and or pcm 0703-62 may be registered. cause: this issue is currently under invest
- Bulletin:
- UPS-3013-1BNAS1
- Component:
- 110000 electrical system
- Summary:
- "situation: the date format on the touch screen (ts) system settings / clock adjust menu may be unable to be changed from 'dd/mm/yyyy' to 'mm/dd/yyyy' due to a software issue within the instrument cluster (ic)."
- Bulletin:
- SB-6-207 USA
- Component:
- 170000 latches/locks/linkages
- Summary:
- "description a limited number of 2014 model year jaguar f-type vehicles, fitted with the rear bulkhead lockable stowage box, may have an issue where the lockable stowage box lid may unlatch and open when locking the vehicle."
- Bulletin:
- TB-K-185-NAS-1
- Component:
- 175200 latches/locks/linkages:trunk lid:lock
- Summary:
- "situation: an issue has been identified on a limited number of 2014 model year f-type vehicles, fitted with the rear bulkhead lockable stowage box, where the lockable stowage box lid may unlatch and open when locking the vehicle. action:
- Bulletin:
- SSM-66717-A
- Component:
- 022000 suspension:rear
- Summary:
- "republished august 2013. issue: a customer may report a knock or creak from the rear of the vehicle when going over bumps or maneuvering at slow speed. cause: absence of an isolator sleeve fitted to the rear coil spring."
- Bulletin:
- JTB-00297-NAS-1
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- "situation: a tire pressure monitoring system (tpms) fault may be displayed in the instrument cluster (ic) and diagnostic trouble codes (dtc) may be stored. cause: this may be caused by various issues."
- Bulletin:
- JTB-00311-NAS-1
- Component:
- 353600 equipment:air conditioner
- Summary:
- "situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
- Bulletin:
- JTB-00495NAS1
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Situation: the exhaust system noise may be reduced.
- Bulletin:
- SSM-72797
- Component:
- 284000 back over prevention: camera system
- Summary:
- Issue: report of intermittent or no camera image when selecting reverse gear rear, black screen.
- Bulletin:
- JTB-00502-NAS1
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- Situation: vertical scratches may be evident on the door windows.
- Bulletin:
- SSM-67917
- Component:
- 220000 seats
- Summary:
- "issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. the vehicle seat memory module logs u1a4c 00, 'build end of line mode active' cause the seat module has been incorrectly
- Bulletin:
- SSM-67937
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- "concern a customer may report, ""blind spot monitor not available,"" displayed in the message center accompanied by the blind spot monitor amber led indicator dots in both mirrors remaining on for the duration of their trip. cause un
- Bulletin:
- SSM-68217
- Component:
- 356000 equipment adaptive
- Summary:
- "issue: fuel filler flap not lockable. cause: dealers via epqr have questioned if the fuel filler flap should be lockable?"
- Bulletin:
- SSM-66537
- Component:
- 162300 structure:body:door
- Summary:
- "issue: the lockable rear interior storage box (cubby box) door may open when locking the vehicle doors. cause: there are two separate causes depending on the vin range. vehicles built up to k03276 could have an issue with the storage b
- Bulletin:
- SSM-69078
- Component:
- 110000 electrical system
- Summary:
- "issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
- Bulletin:
- SSM-70698
- Component:
- 111000 electrical system:battery
- Summary:
- "issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
- Bulletin:
- JTB-00392-NAS-3
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p
- Bulletin:
- JTB00380NAS3
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
- Bulletin:
- JTB00501NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event.
- Bulletin:
- JTB00506NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) relevant to an evaporative emission (evap) fault stored in the powertrain control module (pcm).
- Bulletin:
- JTB00257NAS3
- Component:
- 010000 steering
- Summary:
- Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
- Bulletin:
- JTB00258NAS2
- Component:
- 010000 steering
- Summary:
- Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
- Bulletin:
- JTB00278NAS2
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
- Bulletin:
- JTB00380NAS4
- Component:
- 353000 equipment:electrical
- Summary:
- Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
- Bulletin:
- JTB00506NAS2
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) relevant to an evaporative emission (evap) fault stored in the powertrain control module (pcm).
- Bulletin:
- SSM72875
- Component:
- 118000 electrical system: software
- Summary:
- Issue: homelink universal transmitter not working
- Bulletin:
- JTB00343NAS4
- Component:
- 350000 equipment
- Summary:
- Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- SSM72926
- Component:
- 162000 structure:body
- Summary:
- Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Bulletin:
- JTB00356NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a 'clattering' / 'knock' / 'rattle' noise may be heard from the engine.
- Bulletin:
- JTB00517NAS1
- Component:
- 010000 steering
- Summary:
- Situation: customers may report a concern with power steering assist and, if the vehicle car was also in dynamic mode, a change in color of the instrument cluster illumination may occur. diagnosis will identify diagnostic trouble code (dtc)
- Bulletin:
- SSM73028
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
- Bulletin:
- JTB00258NAS2
- Component:
- 010000 steering
- Summary:
- "situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of
- Bulletin:
- JTB00278NAS2
- Component:
- 060000 engine and engine cooling
- Summary:
- "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
- Bulletin:
- JTB00343NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
- Bulletin:
- SSM70018
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "issue: a customer may report that their transmission rotary shifter or gear selector may be either locked, or failing to engage drive or reverse. cause: an error in the software functionality has been discovered which can create dtc p0
- Bulletin:
- SSM71790
- Component:
- 350000 equipment
- Summary:
- Excessive noise may be heard from the climate control - in-vehicle temperature sensor / aspirator fan in dashboard on 13my onwards cause: the temperature sensor / aspirator fan may be incorrectly positioned against aspirator dashboard gr
- Bulletin:
- 6-224USA
- Component:
- 350000 equipment
- Summary:
- "description an issue has been identified on a limited number of 2014 model year f-type (x152) vehicles within the listed vin range relating to the folding top. these issues are: 1. when in the stowed (open) position, the folding top may
- Bulletin:
- 6-225NAS
- Component:
- 350000 equipment
- Summary:
- "description an issue has been identified on a limited number of 2014 model year jaguar f-type (x152) vehicles within the listed vin range where paint is not adhering to the rear panels and the paint is peeling where the sill meets the rea
- Bulletin:
- JTB00346NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: at pre-delivery inspection (pdi) upon removal of the transit protection / wrapguard, there may be paint stains underneath the wrapguard. this staining can be described as 'bloom' or a 'milky' type of stain. cause: this may be
- Bulletin:
- K192NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: an issue has been identified on a limited number of 2014 model year f-type (x152) vehicles within the listed vin range relating to the folding top. these issues are: 1. when in the stowed (open) position, the folding top may c
- Bulletin:
- K214 UPS0114-3BN
- Component:
- 161000 structure:frame and members
- Summary:
- "situation: a potential issue has been identified on 2014 model year f-type (x152) vehicles within the listed vin range where paint is not adhering to the rear panels and that the paint is peeling where the sill meets the rear quarter. a
- Bulletin:
- SSM64857
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under
- Bulletin:
- 6-229NAS
- Component:
- 121000 exterior lighting:headlights
- Summary:
- an issue has been identified on a limited number of 2014 model year jaguar f-type (x152) vehicles and 2013-2014 model year xk (x150) vehicles where the headlamp aim may have been incorrectly set."
- Bulletin:
- JTB00306NAS2
- Component:
- 022400 suspension:rear:shock absorber
- Summary:
- "situation: a suspension 'knock' / 'creak' noise may be heard from the rear of the vehicle when going over bumps or when maneuvering at slow speeds. cause: this may be caused by the rear spring / shock absorber."
- Bulletin:
- JTB00344NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: an earth stud may be broken or cross threaded. cause: this may be caused by damage in production or during a repair."
- Bulletin:
- K211 UPS8013-1BN
- Component:
- 121000 exterior lighting:headlights
- Summary:
- "situation: an issue has been identified on a limited number of 2014 model year f-type (x152) vehicles and 2013-2014 model year xk (x150) vehicles where the headlamp aim may have been incorrectly set. action: retailers are required to hol
- Bulletin:
- SSM71361
- Component:
- 118000 electrical system: software
- Summary:
- "issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. da j2534 software driver level ' v4.0 (must be updated to this level on all sdd machines that use thi
- Bulletin:
- SSM71822
- Component:
- 353000 equipment:electrical
- Summary:
- "issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi's and then returning the vehicle to a storage compound without refitting the transit relay or returning the
- Bulletin:
- SSM71830
- Component:
- 162000 structure:body
- Summary:
- "this ssm has been published to highlight the differences between the rear spoiler operation of a f-type convertible and a f-type coupe to avoid a misdiagnosis. please review the proper operation modes in either the workshop manual or the
- Bulletin:
- SSM71832
- Component:
- 141200 air bags:frontal:driver side inflator module
- Summary:
- "issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
- Bulletin:
- SSM71853
- Component:
- 118000 electrical system: software
- Summary:
- "issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. this can result in sdd reporting that the rfa is off bus by displaying a red cross in the netwo
- Bulletin:
- JA14PA-11
- Component:
- 350000 equipment
- Summary:
- "please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
- Bulletin:
- JTB00365NAS1
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- "situation: a buzzing noise coming from the rear left of the vehicle may be evident, occurring predominantly at low speeds. cause: this may be caused by the orientation of the active exhaust vacuum pump against the vehicle body, which am
- Bulletin:
- SSM71887
- Component:
- 284000 back over prevention: camera system
- Summary:
- "issue :- customers have reported that the gridlines on the graphical display are missing cause :- possibility that it has been switched off by the user"
- Bulletin:
- SSM71915
- Component:
- 111000 electrical system:battery
- Summary:
- "issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started."
- Bulletin:
- JTB00370NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- "situation: condensation may be evident on the instrument panel center vent. cause: this may be caused by a difference in air/trim temperature, resulting in condensation forming on top of the instrument panel center vent."
- Bulletin:
- SSM64857
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under i
- Bulletin:
- SSM71803
- Component:
- 118000 electrical system: software
- Summary:
- "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
- Bulletin:
- SSM71869
- Component:
- 113000 electrical system:starter assembly
- Summary:
- "issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as ""no fault found"". cause curr
- Bulletin:
- SSM71951
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- "issue: clicking / ticking noise from parcel shelf string and its fulcrum pin, when opening and closing the hatch. cause: incompatibility of string to pin material."
- Bulletin:
- 6-242NAS
- Component:
- 350000 equipment
- Summary:
- An issue has been identified on a limited number of 2015 model year xj (x351) where a noise and vibration from the front of the vehicle when turning the steering wheel at low speed."
- Bulletin:
- 6-243NAS
- Component:
- 350000 equipment
- Summary:
- "description a potential issue has been identified on a limited number of 2014 model year f-type (x152) vehicles which may exhibit a 'knock' or 'creak' noise from the rear of the vehicle when going over bumps or when maneuvering at low veh
- Bulletin:
- JTB00311NAS2
- Component:
- 350000 equipment
- Summary:
- "situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
- Bulletin:
- JTB00379NAS1
- Component:
- 120000 lighting (pws)
- Summary:
- "situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
- Bulletin:
- JTB00382NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: the transmission may experience one or more of the following: ' transmission holds onto gears when not necessary; ' harsh or poor shift quality when driving; and/or ' incorrect shift timing. cause: these may be caused by a t
- Bulletin:
- JTB00383NAS1
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the battery charge warning indicator may be illuminated, a battery warning message may be displayed on the instrument cluster, and diagnostic trouble code (dtc) b1404-13 may be stored. action: should a customer express this co
- Bulletin:
- K249 UPS5814-1BN
- Component:
- 020000 suspension
- Summary:
- "situation: a potential issue has been identified on a limited number of 2014 model year f-type (x152) vehicles which may exhibit a 'knock' or 'creak' noise from the rear of the vehicle when going over bumps or when maneuvering at low veh
- Bulletin:
- SSM71963
- Component:
- 110000 electrical system
- Summary:
- "issue: the front to rear power cable has become detached from the through panel stud, where it passes through the boot floor. cause: failure of the friction weld between the cable and stud. (see file attached as an example)."
- Bulletin:
- SSM71974
- Component:
- 111000 electrical system:battery
- Summary:
- "issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed 'no fault found' cause: incorrect diagnosis"
- Bulletin:
- SSM71998
- Component:
- 350000 equipment
- Summary:
- "issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and
- Bulletin:
- SSM72670
- Component:
- 194000 tires:valve
- Summary:
- Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to reinflate and maintain
- Bulletin:
- 6-248NAS
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of 2014 model year f-type (x152; convertible only) vehicles where the luggage compartment lid interior trim may be loose / detached from the luggage compartment lid."
- Bulletin:
- 6-250NAS
- Component:
- 114000 electrical system:wiring
- Summary:
- A potential issue has been identified on a number of 2014-2015 model year f-type (x152) vehicles with the wiring connecting the seat belt tensioner system to the main cabin harness. it is possible that the seat belt tensioner system may n
- Bulletin:
- 6-251NAS
- Component:
- 114000 electrical system:wiring
- Summary:
- A potential issue has been identified on a number of 2014-2015 model year f-type (x152) vehicles with the wiring connecting the seat belt tensioner system to the main cabin harness. it is possible that the seat belt tensioner system may n
- Bulletin:
- JTB00306NAS3
- Component:
- 020000 suspension
- Summary:
- "situation: a suspension 'knock' / 'creak' noise may be heard from the rear of the vehicle when going over bumps or when maneuvering at slow speeds. cause: this may be caused by the rear spring / shock absorber."
- Bulletin:
- K248 UPS5714-1BN
- Component:
- 162700 structure:body:trunk lid
- Summary:
- "situation: a potential issue has been identified on a limited number of 2014 model year f-type (x152; convertible only) vehicles where the luggage compartment lid interior trim may be loose and/or detached from the luggage compartment li
- Bulletin:
- SSM51357
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- "issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
- Bulletin:
- SSM71803
- Component:
- 111000 electrical system:battery
- Summary:
- "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
- Bulletin:
- SSM71966
- Component:
- 350000 equipment
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM71966
- Component:
- 030000 brakes (pws)
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM72012
- Component:
- 350000 equipment
- Summary:
- "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
- Bulletin:
- SSM72022
- Component:
- 220000 seats
- Summary:
- "issue: seats not moving in one direction / one axis cause: motor connections not fully latched"
- Bulletin:
- SSM72035
- Component:
- 353000 equipment:electrical
- Summary:
- "concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
- Bulletin:
- SSM72038
- Component:
- 130000 visibility
- Summary:
- "issue: customers have reported that chrome / black door finishers on the rear window/rear fender becoming slightly adrift due to partial delamination."
- Bulletin:
- SSM72041
- Component:
- 010000 steering
- Summary:
- "issue: submitting a steering system noise epqr. cause: under investigation"
- Bulletin:
- SSM72082
- Component:
- 060000 engine (pws)
- Summary:
- "issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as 'no fault found'. dtc's may be present, due to this carry out a dtc global read using the recommen
- Bulletin:
- JTB00380NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- "situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
- Bulletin:
- JTB00389NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- "situation: a 'squeal' noise from the rear brakes may be evident at slow speed as the vehicle is coming to a stop. cause: this may be caused by noise generated from the contact points of the brake caliper and pads."
- Bulletin:
- JTB00399NAS1
- Component:
- 162000 structure:body
- Summary:
- "situation: the hood, front fenders, and front bumper cover may not be correctly aligned. cause: this may be caused by panel gaps not being set correctly during manufacturing processes."
- Bulletin:
- SSM 72101
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- "issue: customer reports inconsistent water beading across the surface of the convertible hood. (please see examples in attachment) cause: water initially sits on the surface (beads) and then absorption process begins. this rate can be a
- Bulletin:
- SSM72114
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
- Bulletin:
- JTB00380NAS2
- Component:
- 350000 equipment
- Summary:
- "situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
- Bulletin:
- JTB00388NAS1
- Component:
- 015000 steering:hydraulic power assist system
- Summary:
- "situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
- Bulletin:
- JTB00396NAS1
- Component:
- 220000 seats
- Summary:
- "situation: a 'creak' noise from the base of the front seat may be evident. cause: this may be caused by insufficient lubricant during the assembly process."
- Bulletin:
- JTB00398NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: the parking aid sensors-front may falsely detect objects that are not there. cause: this may be caused by incorrectly installed parking aid sensors-front which work loose and become misaligned."
- Bulletin:
- JTB00402NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: a 'knock' / 'clonk' noise may be evident from the driveline when: ' shifting transmission between drive (d) and reverse (r) when stationary; ' shifting transmission between drive (d) and reverse (r) at low speeds (parking or l
- Bulletin:
- JTB00402NAS2
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: a 'knock' / 'clonk' noise may be evident from the driveline when: ' shifting transmission between drive (d) and reverse (r) when stationary; ' shifting transmission between drive (d) and reverse (r) at low speeds (parking or l
- Bulletin:
- SSM72086
- Component:
- 102300 power train:manual transmission:shift pattern indicator
- Summary:
- "issue: customer may report that the surface of the 'p' button on the x152 gsm is wearing with loss of definition of the paint finish (see attached file for an example) cause: paint surface finish not as expected."
- Bulletin:
- SSM72114
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
- Bulletin:
- SSM72163
- Component:
- 060000 engine (pws)
- Summary:
- "issue: a customer may report that their f-type vehicle is too loud when starting the engine. the initial 'start-up roar' may be audible for a few seconds before the rpm drops to a quieter level. this may be reported by customer owners of
- Bulletin:
- SSM72153
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering."
- Bulletin:
- SSM72185
- Component:
- 162000 structure:body
- Summary:
- "issue: jlr are investigating the cosmetic appearance of the painted rear brake calipers fitted to f type vehicles. cause: unknown at this time."
- Bulletin:
- SSM72197
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: navigation sd card fails to initialise on f type with nli cause: possible incorrect sd card or incorrect version of the update tool"
- Bulletin:
- 6-262NAS
- Component:
- 350000 equipment
- Summary:
- Climate control center vent does not go up and/or down.
- Bulletin:
- JTB00394NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00394NAS2
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00415NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
- Bulletin:
- K243NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- "situation: an issue has been identified on 2014 model year f-type (x152) vehicles where the climate control system center vent does not go up and/or down or 'sticks' halfway and is unable to return to the closed position. action: retail
- Bulletin:
- JTB00343NAS2
- Component:
- 356000 equipment adaptive
- Summary:
- "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
- Bulletin:
- JTB00278NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
- Bulletin:
- JTB00423NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
- Bulletin:
- SSM 72264
- Component:
- 118000 electrical system: software
- Summary:
- "issue: when a new map update is released for the incont rol touch system, users may not be able to complete the map update on the secure digi tal (sd) card. cause: when the sd card was act ivated, the user selected the incor rect veh
- Bulletin:
- SSM 72269
- Component:
- 118000 electrical system: software
- Summary:
- "i s sue repor ts have been received of users being unable to activate a secure digital (sd) card, as they experience a 'connect ion er ror ' when using the incont rol touch map updater tool on symptom driven diagnost ic (sdd). caus e
- Bulletin:
- JTB00415NAS2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
- Bulletin:
- SSM 72319
- Component:
- 118000 electrical system: software
- Summary:
- "issue: on monday 6th july between 5am and 9am (gmt+1:00) users will be unable to activate the secure digital (sd) card using the incontrol touch map updater on symptom driven diagnostics (sdd) as the message 'connection error' will be
- Bulletin:
- SSM72342
- Component:
- 118000 electrical system: software
- Summary:
- "issue: when using the incontrol touch map updater to activate a secure digital (sd) card there is not an onscreen message to confirm the activation has been completed successfully. cause: a new version of the incontrol touch map update
- Bulletin:
- JTB00417NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. cause: the cause may be unknown."
- Bulletin:
- SSM72302
- Component:
- 350000 equipment
- Summary:
- "issue b1412-96 being flagged in the gateway module cause under investigation."
- Bulletin:
- JTB00343NAS3
- Component:
- 350000 equipment
- Summary:
- "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
- Bulletin:
- JTB00394NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
- Bulletin:
- JTB00420NAS1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam
- Bulletin:
- JTB00443NAS1
- Component:
- 071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
- Summary:
- "situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. cause: this may be caused by an insufficient flow rate of the fuel tank filler pipe."
- Bulletin:
- SSM71869
- Component:
- 353000 equipment:electrical
- Summary:
- "issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as ""no fault found"". cause curr
- Bulletin:
- SSM72206
- Component:
- 110000 electrical system
- Summary:
- "issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
- Bulletin:
- SSM72419
- Component:
- 150000 seat belts
- Summary:
- "issue: customer reports that they can hear a creaking/ticking noise while driving coming from the seatbelt in their f-type. cause: in the as-worn condition, the seatbelt webbing can come in contact with the seat material. this condition
- Bulletin:
- JTB00392NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037,
- Bulletin:
- JTB00432NAS1
- Component:
- 114000 electrical system:wiring
- Summary:
- "situation: vibrations and/or rattles may be evident when listening to the entertainment system. cause: this may be caused by trim and/or wiring contact."
- Bulletin:
- JTB00432NAS2
- Component:
- 110000 electrical system
- Summary:
- "situation: vibrations and/or rattles may be evident when listening to the entertainment system. cause: this may be caused by trim and/or wiring contact."
- Bulletin:
- 6-248NAS (ISSUE
- Component:
- 060000 engine (pws)
- Summary:
- Address concerns with the correct operation of the ozygen (o2) sensors
- Bulletin:
- JTB00357NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: one or more fo the following issues may be evident when using the smart key: ' engine fails to crank; ' 'smart key not found' message displayed in the instrument cluster; ' vehicle may not unlock / lock when using passive ent
- Bulletin:
- JTB00415NAS3
- Component:
- 060000 engine (pws)
- Summary:
- "situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver
- Bulletin:
- JTB00446NAS1
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
- Bulletin:
- JTB00446NAS2
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
- Bulletin:
- K309NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in th
- Bulletin:
- SSM72498
- Component:
- 200000 wheels
- Summary:
- "issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
- Bulletin:
- SSM71803
- Component:
- 350000 equipment
- Summary:
- "issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
- Bulletin:
- JTB00267NAS2
- Component:
- 018000 steering: adaptive steering
- Summary:
- Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
- Bulletin:
- JTB00417NAS3
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
- Bulletin:
- JTB00492NAS1
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Situation: the auto stop/start system may be inoperative.
- Bulletin:
- SSM72293
- Component:
- 353600 equipment:air conditioner
- Summary:
- Issue: customers or technicians may report that the hvac cabin temperature control does not function correctly and is stuck at 22 degrees centigrade or 72 degrees fahrenheit. customer or technician may also see the message 'a/c system in hi
- Bulletin:
- SSM72768
- Component:
- 111000 electrical system:battery
- Summary:
- "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
- Bulletin:
- SSM72773
- Component:
- 110000 electrical system
- Summary:
- "issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle."
- Bulletin:
- JTB00432NAS3
- Component:
- 350000 equipment
- Summary:
- Vibrations and/or rattles may be evident when listening to entertainment system.
- Bulletin:
- JTB00446NAS3
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is ill
- Bulletin:
- JTB00472NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine may intermittently fail to start. cause: this may be caused by the battery junction box (bjb) connection not being tightened to correct torque value."
- Bulletin:
- SSM72206
- Component:
- 110000 electrical system
- Summary:
- Kvm component protection time-out is logged
- Bulletin:
- SSM72293
- Component:
- 110000 electrical system
- Summary:
- Hvac cabin temperature control does not function properly
- Bulletin:
- SSM72617
- Component:
- 060000 engine (pws)
- Summary:
- Coolant expansion tank pressure caps leaking
- Bulletin:
- SSM72631
- Component:
- 110000 electrical system
- Summary:
- Battery terminals not fitted correctly during pdi process
- Bulletin:
- SSM72642
- Component:
- 118000 electrical system: software
- Summary:
- Tpms system mis diagnosed
- Bulletin:
- SSM72658
- Component:
- 110000 electrical system
- Summary:
- Difficulty activating telematics
- Bulletin:
- SSM72668
- Component:
- 045000 service brakes, air:disc
- Summary:
- Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
- Bulletin:
- SSM72591
- Component:
- 110000 electrical system
- Summary:
- "issue. gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. navigation will display 'gps' icon when in
- Bulletin:
- JTB00443NAS2
- Component:
- 071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
- Summary:
- "situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. cause: this may be caused by an insufficient flow rate of the fuel tank filler pipe."
- Bulletin:
- SSM71966
- Component:
- 030000 brakes (pws)
- Summary:
- "issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
- Bulletin:
- SSM72486
- Component:
- 116200 electrical system:ignition:module
- Summary:
- "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm
- Bulletin:
- SSM72508
- Component:
- 110000 electrical system
- Summary:
- "issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
- Bulletin:
- SSM72012
- Component:
- 110000 electrical system
- Summary:
- "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
- Bulletin:
- SSM72482
- Component:
- 118000 electrical system: software
- Summary:
- "issue: when using the incontrol touch map updater, there have been isolated reports of stability concerns during activating or updating the secure digital (sd) card. cause: version 2.2 of the incontrol touch map updater released had th
- Bulletin:
- SSM72486
- Component:
- 110000 electrical system
- Summary:
- "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm).
- Bulletin:
- JTB00331NAS1
- Component:
- 162300 structure:body:door
- Summary:
- "situation: one door may appear to be out of adjustment when compared to the other door. the design intent is for both doors to sit 'proud' of the rocker panel. cause: this may be caused by the left door being adjusted too far inboard whi
- Bulletin:
- SSM71539
- Component:
- 356000 equipment adaptive
- Summary:
- "issue: centre vent on dashboard operates incorrectly,e.g sticks, does not rise or fall or is noisy in operation. cause: jaguar cars are aware of several causes of failure."
- Bulletin:
- SSM71498
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- "issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
- Bulletin:
- 68358
- Component:
- 350000 equipment
- Summary:
- "issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'no fault found'. cause: incorrect diagnosis."
- Bulletin:
- SSM 71400
- Component:
- 162000 structure:body
- Summary:
- "issue: cannot get trunk lid to open. cause: trying to open the trunk / boot lid before the vehicle is taken out of transit mode."
- Bulletin:
- SSM67957
- Component:
- 356000 equipment adaptive
- Summary:
- "issue: this ssm is issued to clarify the correct build condition on rear damper modules, for correct spring packer / spacer fitment. action: if the bottom paint mark on the spring is white, then there should be a spring packer/spacer f
- Bulletin:
- JTB00321NAS1
- Component:
- 354000 equipment:mechanical
- Summary:
- "situation: with the center face vent unit in the raised position, forcing it downwards will disengage the vent unit and become free-moving for remainder of that drive cycle. cause: this may be caused by a design change in the center face
- Bulletin:
- JTB00322NAS1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: the integrated control panel may experience one or more of the following issues: ' the selected temperature display is inoperative/blank; ' the amber status illumination is inoperative; and/or ' the blue halo illumination is
- Bulletin:
- JTB00324NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: the transmission may be stuck in park (p) on engine start up. cause: this may be caused when, under certain conditions, an engine start occurs before the transmission control module (tcm) and transmission control switch (tcs)
- Bulletin:
- SSM69078
- Component:
- 118000 electrical system: software
- Summary:
- "issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa
- Bulletin:
- SSM70698
- Component:
- 110000 electrical system
- Summary:
- "issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
- Bulletin:
- SSM 71238
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- "issue: a customer may repor t a noise in the cabin area, that may appear to be coming f rom the rear lef t hand side of the vehicle cause: this may be due to the vacuum hose on the exhaus t sound vacuum pump, being in contact wi th the
- Bulletin:
- SSM72824
- Component:
- 110000 electrical system
- Summary:
- Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
- Bulletin:
- JTB00415NAS4
- Component:
- 060000 engine (pws)
- Summary:
- Situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ' the instrument cluster has switched off after an automatic engine stop and driver exit
- Bulletin:
- SSM71803
- Component:
- 111000 electrical system:battery
- Summary:
- "issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
- Bulletin:
- JTB00423NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a 'humming' noise may be evident from the engine when the engine is idling.
- Bulletin:
- JTB00502NAS2
- Component:
- 162300 structure:body:door
- Summary:
- Situation: vertical scratches may be evident on the door windows.
- Bulletin:
- JTB00380NAS5
- Component:
- 353600 equipment:air conditioner
- Summary:
- Inadequate a/c performance may be experienced with the compressor clutch
- Bulletin:
- JTB00492NAS2
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Auto start-stop may be inoperative
- Bulletin:
- SSM73298
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Tcu fails activation and dtc u2109 flagged
- Bulletin:
- JTB00533NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: during an engine cold-start (coolant temperature at or below 75°c / 167°f), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. the engine malfunction indicator lamp (mil) may be illuminat
- Bulletin:
- SSM73310
- Component:
- 110000 electrical system
- Summary:
- Issue: sim card does not latch in sim slot or cannot be read.
- Bulletin:
- SSM72926
- Component:
- 110000 electrical system
- Summary:
- Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Bulletin:
- SSM73549
- Component:
- 110000 electrical system
- Summary:
- Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure ? recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
- Bulletin:
- SSM73298
- Component:
- 110000 electrical system
- Summary:
- Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
- Bulletin:
- JTB00343NAS5
- Component:
- 160000 structure
- Summary:
- Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- JTB00415NAS5
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: t he transmission may default to neutral (n) when the vehicle comes to a stop with auto stop/start active. the gear indicator display may also flash on the instrument cluster and on the transmission control switch (tcs).
- Bulletin:
- SSM73554
- Component:
- 110000 electrical system
- Summary:
- Issue: park distance control (pdc) audio tones inconsistent with visual display.
- Bulletin:
- SSM73543
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
- Bulletin:
- SSM58558
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: submitting a brake noise epqr
- Bulletin:
- JTB00566NAS2
- Component:
- 117000 digital instrument panel
- Summary:
- An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
- Bulletin:
- SSM73520
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
- Bulletin:
- SSM73633
- Component:
- 110000 electrical system
- Summary:
- Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
- Bulletin:
- JTB00492NAS3
- Component:
- 113000 electrical system:starter assembly
- Summary:
- The auto stop/start system may be inoperative.
- Bulletin:
- SSM73661
- Component:
- 120000 exterior lighting
- Summary:
- Issue: a customer may present a vehicle where the rear number plate lamp requires replacing.
- Bulletin:
- SSM73671
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- SSM73671 Attachm
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- JA17TE-09
- Component:
- 020000 suspension
- Summary:
- Temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73700
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
- Bulletin:
- SSM73511
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: jaguar headlining cleaning products
- Bulletin:
- SSM73542
- Component:
- 060000 engine (pws)
- Summary:
- Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
- Bulletin:
- JTB00349NAS2
- Component:
- 060000 engine (pws)
- Summary:
- A clatter/knock/rattle noise may be heard from the engine.
- Bulletin:
- SSM73661
- Component:
- 120000 lighting (pws)
- Summary:
- Issue: a customer may present a vehicle where the rear number plate lamp requires replacing.
- Bulletin:
- SSM73671
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- SSM73671 Attachm
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- JA17TE-09
- Component:
- 118000 electrical system: software
- Summary:
- Temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73700
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
- Bulletin:
- SSM73511
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: jaguar headlining cleaning products
- Bulletin:
- SSM73542
- Component:
- 060000 engine (pws)
- Summary:
- Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
- Bulletin:
- JTB00349NAS2
- Component:
- 060000 engine (pws)
- Summary:
- A clatter/knock/rattle noise may be heard from the engine.
- Bulletin:
- SFCC_14DEC17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- SSM73067
- Component:
- 060000 engine (pws)
- Summary:
- Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
- Bulletin:
- SSM72498
- Component:
- 200000 wheels
- Summary:
- Issue: wheel stud failures (fractures).
- Bulletin:
- SSM73410
- Component:
- 100000 power train
- Summary:
- issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
- Bulletin:
- SSM73384
- Component:
- 100000 power train
- Summary:
- Issue: rear differential oil leak evident from the pinion seal.
- Bulletin:
- SSM73419
- Component:
- 110000 electrical system
- Summary:
- Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
- Bulletin:
- SFCC_08MAR18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Jaguar land rover shop foreman conference call
- Bulletin:
- JTB00613NAS2
- Component:
- 160000 structure
- Summary:
- Paint delamination may be evident between the rocker moulding panel and the rear fender.
- Bulletin:
- SSM73809
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
- Bulletin:
- SSM73793
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- SSM73824
- Component:
- 111000 electrical system:battery
- Summary:
- Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
- Bulletin:
- SSM73813
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
- Bulletin:
- SSM73813 Attachm
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
- Bulletin:
- SSM72369
- Component:
- 063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
- Summary:
- Issue: customers may report either a ?squeak? noise coming from the rear of the vehicle when the active exhaust valve is requested to open or close.
- Bulletin:
- SSM73067
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
- Bulletin:
- SSM73462
- Component:
- 350000 equipment
- Summary:
- Issue: 1/ when the iphone is connected to bluetooth, the user gets an incoming call. the user will not be able to hear the callers voice. in order to hear the voice the user has to go to the phone screen options and select the vehicle phone
- Bulletin:
- SSM72302
- Component:
- 110000 electrical system
- Summary:
- Issue: b1412-96 being flagged in the gateway module
- Bulletin:
- SSM73798.1
- Component:
- 110000 electrical system
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- JTB00566NAS4
- Component:
- 060000 engine and engine cooling
- Summary:
- An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
- Bulletin:
- SSM73844
- Component:
- 140000 air bags
- Summary:
- In the event that an srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
- Bulletin:
- SSM73850
- Component:
- 110000 electrical system
- Summary:
- Issue: the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with atcm.
- Bulletin:
- SSM73798
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73824
- Component:
- 060000 engine and engine cooling
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73671
- Component:
- 110000 electrical system
- Summary:
- A customer may report one or more of: lack of power, restricted performance displayed on instrument cluster (ic), malfunction indicator light (mil) appears on instrument cluster (ic).
- Bulletin:
- SSM73798
- Component:
- 110000 electrical system
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73888
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73888 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73929 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM74000
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Incontrol touch pro phase 4 customer letter
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Sim card activation issues
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- 18c - new face of incontrol touch pro and 18c software improvements
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- A customer may report "hood open" message displays on ip with hood closed.
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 120000 exterior lighting
- Summary:
- A customer may report cracking of the micro headlamp lenses
- Bulletin:
- SSM74054
- Component:
- 110000 electrical system
- Summary:
- Issue: ?sos limited availability? warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit).
- Bulletin:
- SSM74048
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
- Bulletin:
- SSM74023
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
- Bulletin:
- SSM73929
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 120000 exterior lighting
- Summary:
- A customer may report micro cracking of the headlamp lenses.
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