2014 INFINITI Q50 HYBRID Recalls (7)

Campaign:
14V583000 on 09/21/2014
Component:
Engine and engine cooling:engine
Manufactured:
12/09/2012 - 07/14/2014
Affected:
6,562
Defect:
Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 infiniti m35 hybrid vehicles manufactured april 7, 2012, to september 9, 2013, 2014 infiniti q50 hybrid vehicles manufactured december 10, 2012, to july 15, 2014, and 2014-2015 infiniti q70 hybrid vehicles manufactured april 9, 2010, to may 7, 2014. due to a software error, in the affected vehicles, if the signal is lost from one of the two throttle position sensors (tps), the engine control module (ecm) will go into a fail-safe mode, partially closing the throttle chamber. should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the tps.
Consequence:
The vehicle may gradually accelerate due to the throttle chamber reopening. this unexpected acceleration may increase the risk of a crash.
Correction:
Nissan will notify owners, and dealers will reprogram the ecm, free of charge. the recall began on november 10, 2014. owners may contact nissan customer service at 1-800-647-7261.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V583000 on 09/21/2014
Component:
Vehicle speed control:accelerator pedal
Manufactured:
12/09/2012 - 07/14/2014
Affected:
6,562
Defect:
Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 infiniti m35 hybrid vehicles manufactured april 7, 2012, to september 9, 2013, 2014 infiniti q50 hybrid vehicles manufactured december 10, 2012, to july 15, 2014, and 2014-2015 infiniti q70 hybrid vehicles manufactured april 9, 2010, to may 7, 2014. due to a software error, in the affected vehicles, if the signal is lost from one of the two throttle position sensors (tps), the engine control module (ecm) will go into a fail-safe mode, partially closing the throttle chamber. should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the tps.
Consequence:
The vehicle may gradually accelerate due to the throttle chamber reopening. this unexpected acceleration may increase the risk of a crash.
Correction:
Nissan will notify owners, and dealers will reprogram the ecm, free of charge. the recall began on november 10, 2014. owners may contact nissan customer service at 1-800-647-7261.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V582000 on 09/21/2014
Component:
Power train:automatic transmission
Manufactured:
10/15/2013 - 01/26/2014
Affected:
817
Defect:
Nissan north america, inc. (nissan) is recalling certain model year 2014 infiniti q50 hybrid vehicles manufactured october 16, 2013, to january 27, 2014, and infiniti q70 hybrid vehicles manufactured november 7, 2013, to december 10, 2013. the affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
Consequence:
The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
Correction:
Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. the recall began on november 10, 2014. owners may contact nissan customer service at 1- 800-647-7261.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V581000 on 09/21/2014
Component:
Hybrid propulsion system
Manufactured:
12/09/2012 - 06/24/2014
Affected:
5,412
Defect:
Nissan north america, inc. (nissan) is recalling certain model year 2014 infiniti q50 hybrid vehicles manufactured december 10, 2012, to june 25, 2014, and infiniti q70 hybrid vehicles manufactured november 7, 2013, to may 7, 2014. due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
Consequence:
The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
Correction:
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. the recall began on november1, 2014. owners may contact nissan customer service at 1-800-647-7261.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V244000 on 04/25/2016
Component:
Air bags: occupant classification system - ocs (front passenger)
Manufactured:
12/09/2012 - 03/25/2016
Affected:
3,296,947
Defect:
Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. in these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. as a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Correction:
Nissan will notify their owners. chevrolet city express owners will be notified by general motors. dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. interim notices were sent to owners on may 31, 2016. owners will receive a second notice when remedy parts become available. owners may contact nissan customer service at 1-800-867-7669, infiniti customer service at 1-888-833-3216 or chevrolet customer service at 1-800-222-1020.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V430000 on 06/12/2016
Component:
Steering:electric power assist system
Manufactured:
12/09/2012 - 12/16/2015
Affected:
28,182
Defect:
Nissan north america, inc.'s (nissan) is recalling certain model year 2014-2016 infiniti q50 vehicles manufactured december 26, 2012, to december 11, 2015, and infiniti q50 hybrid vehicles manufactured december 10, 2012, to december 17, 2015. the direct adaptive steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence:
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Correction:
Nissan will notify owners, and dealers will reprogram the direct adaptive steering ecu software, free of charge. the recall began on august 12, 2016. owners may contact nissan customer service at 1-800-647-7261.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V430000 on 06/12/2016
Component:
Steering: adaptive steering
Manufactured:
12/09/2012 - 12/16/2015
Affected:
28,182
Defect:
Nissan north america, inc.'s (nissan) is recalling certain model year 2014-2016 infiniti q50 vehicles manufactured december 26, 2012, to december 11, 2015, and infiniti q50 hybrid vehicles manufactured december 10, 2012, to december 17, 2015. the direct adaptive steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence:
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Correction:
Nissan will notify owners, and dealers will reprogram the direct adaptive steering ecu software, free of charge. the recall began on august 12, 2016. owners may contact nissan customer service at 1-800-647-7261.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2014 INFINITI Q50 HYBRID TSBs (58)

Bulletin:
ITB-13-039
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Infiniti: service bulletin concerning low tire pressure warning system information. *js
Bulletin:
ITB-92-069-D
Component:
200000 wheels
Summary:
Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. models all. no years listed.
Bulletin:
ITB-14-004
Component:
118000 electrical system: software
Summary:
Infiniti: see document search button for owner letter. the current production level of the infiniti intouch system software is being updated. model 2014 q50, q50 hybrid. *pe updated 3/20/14. *pe
Bulletin:
ITB-14-005
Component:
118000 electrical system: software
Summary:
Infiniti: see document search button for owner letter. the infiniti intouch system allows software updates to be installed to current production level. model 2014 q50, q50 hybrid. *pe updated 3/14/14. *pe
Bulletin:
ITB-14-006
Component:
018000 steering: adaptive steering
Summary:
Infiniti: see document search button for owner letter. the direct adaptive steering (dast), is being reprogrammed. model 2014 q50, q50 hybrid. *pe updated 2/24/14. *pe
Bulletin:
ITB-14-008
Component:
018000 steering: adaptive steering
Summary:
Infiniti: see document search button for owner letter. certain model vehicles will have direct adaptive steering system (dast) control modules, replaced, reprogrammed and recalibrated. model 2014 q50 hybrid. *pe updated 2/24/14.
Bulletin:
ITB-14-007
Component:
018000 steering: adaptive steering
Summary:
Infiniti: see document search button for owner letter. reprogramming and recalibrating the direct adaptive steering (dast) on certain vehicles. model 2014 q50, q50 hybrid. *pe updated 2/24/14. *pe
Bulletin:
ITB-14-026
Component:
030000 brakes (pws)
Summary:
Infiniti: information pertaining to the brakes intermittent grab on initial application at ambient temperatures under 40 degrees fahrenheit. the brake hydraulic system must be bled, the brake controller reprogrammed, and the dtcs erased.
Bulletin:
ITB-14-042
Component:
353000 equipment:electrical
Summary:
Infiniti: information regarding two stain gauge occupant classification system (ocs) sensors and operation explanation of different response to occupant seating posture. model 2013-2014 jx, qx60, qx50. *pe
Bulletin:
ITB-14-047
Component:
115000 electrical system:fuses and circuit breakers
Summary:
Infiniti: see document search button for owner letter. a fuse box b+ terminal cover is being install on certain hybrid vehicles. model 2014 q50, q50 hybrid. *pe
Bulletin:
ITB15-034
Component:
111000 electrical system:battery
Summary:
Summary to be provided on a future date.
Bulletin:
ITB15-035
Component:
111000 electrical system:battery
Summary:
Summary to be provided on a future date.
Bulletin:
EL13-023E
Component:
284000 back over prevention: camera system
Summary:
Summary to be provided on a future date.
Bulletin:
ITB16021
Component:
162300 structure:body:door
Summary:
2014 - 2015 q50; theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened
Bulletin:
ITB12-011F
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
"telematics service information vehicles equipped with factory navigation system this bulletin has been amended. modifications have been made to include qx30. no other changes have been made. please discard all previous versions of th
Bulletin:
ITB16-037
Component:
353600 equipment:air conditioner
Summary:
"2014-2016 q50; incorrect difference in hvac vent temperatures if you confirm: the driver side vent is warmer by 10°f or more than the passenger side with the hvac's dual temp mode selected and the a/c set on both sides at 60°f. - this
Bulletin:
ITB17-018
Component:
021520 suspension:front:control arm:upper ball joint
Summary:
Ball joint axial end play procedure service information when working on the front suspension, use the updated service information in this bulletin along with the electronic service manual (esm). the updated information in this bulletin
Bulletin:
ITB17-015
Component:
118000 electrical system: software
Summary:
Navigation system reboots when sxm traffic is enabled if you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. note: perform the steps in this bulletin only if the above condition occurs while the
Bulletin:
ITB17-030
Component:
118000 electrical system: software
Summary:
2014-2016 q50; occupant classification system retrofit service information the information in this bulletin is provided for customers who have concerns with their vehicle's occupant classification system (ocs) operation after all campai
Bulletin:
ITB17-030a
Component:
147100 air bags: occupant classification system ocs
Summary:
2014-2016 q50; occupant classification system retrofit this bulletin has been amended. the claims information section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB17-030b
Component:
147100 air bags: occupant classification system ocs
Summary:
2014-2016 q50; occupant classification system retrofit this bulletin has been amended. pages 20 and 22 have been revised. no other changes have been made. please discard all previous versions of this bulletin.
Bulletin:
ITB17-042a
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. the applied vehicles and claims information sections have been revised. no other changes have been made. please discard previous version
Bulletin:
ITB11-005c
Component:
200000 wheels
Summary:
Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB12-011h
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies to vehicles equipped with factory navigation system. this bulletin has been amended. information for several 2018 models has been added. no other changes have been made. please disc
Bulletin:
ITB16-037c
Component:
353600 equipment:air conditioner
Summary:
2014-2016 q50; incorrect difference in hvac vent temperatures this bulletin has been amended throughout. discard all previous versions of this bulletin.
Bulletin:
ITB09-015h
Component:
111000 electrical system:battery
Summary:
12 volt battery storage and maintenance for new vehicles in retailer inventory this bulletin has been amended throughout. please discard all previous versions of this bulletin.
Bulletin:
ITB16-021a
Component:
162700 structure:body:trunk lid
Summary:
Theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened this bulletin has been amended. the applied vehicles and parts information sections have been revised. no other changes have been made. please discard previous ver
Bulletin:
ITB17-041
Component:
356000 equipment adaptive
Summary:
Voluntary service campaign infiniti; 2g telematics hardware deactivation introduction infiniti is conducting a voluntary service campaign (in the u.s. only) on certain specific 2013-2016 infiniti vehicles equipped with 2g telematics ha
Bulletin:
ITB13-026f
Component:
117000 digital instrument panel
Summary:
Display control unit replacement this bulletin has been amended. modifications have been made to include 2017 q50, q50 hybrid, q60, qx30, qx60 and qx60 hybrid vehicles. no other changes have been made. please discard all previous version
Bulletin:
ITB13-052a
Component:
060000 engine (pws)
Summary:
Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. please discard previous versions.
Bulletin:
ITB16-037b
Component:
060000 engine and engine cooling
Summary:
2014-2016 q50; air mix door motor lh service information this bulletin has been amended throughout. discard all previous versions of this bulletin.
Bulletin:
ITB16-042a
Component:
130000 visibility
Summary:
2014-2017 q60 and q50; power windows do not operate correctly service information if power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - auto-up d
Bulletin:
ITB16-047
Component:
060000 engine (pws)
Summary:
Infiniti; diagnosis information for abs dtc c1130 service information when diagnosing for dtc c1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc c1130 is an abs dtc that indicate
Bulletin:
ITB17-007
Component:
356000 equipment adaptive
Summary:
Client satisfaction initiative 2g telematics hardware replacement this bulletin applies to vehcile equipped with navigation systems only. service information on february 26, 2016 infiniti announced that it was sending a reminder noti
Bulletin:
ITB12-011g
Component:
356000 equipment adaptive
Summary:
Telematics service information this bulletin has been amended. modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. no other changes have been made. please discard all previous versions of this bulletin.
Bulletin:
ITB16-037a
Component:
353600 equipment:air conditioner
Summary:
2014-2016 q50; incorrect difference in hvac vent temperatures the information in the previous version of this bulletin is no longer valid. please discard the previous version of this bulletin.
Bulletin:
ITB16-040
Component:
130000 visibility
Summary:
2013 jx35 and 2014 ? 2015 qx60; door mirror glass will not return after shifting reverse to drive applies to vehicles equipped with automatic drive positioner if you confirm the door mirror glass (lh and rh) automatic tilt down-up fe
Bulletin:
ITB13-026g
Component:
110000 electrical system
Summary:
Display control unit replacement this bulletin has been amended. the applied vehicles section and part 1 of the service procedure have been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB00-024g
Component:
030000 brakes (pws)
Summary:
Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
Bulletin:
ITB09-039e
Component:
131000 visibility:windshield
Summary:
Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
Bulletin:
ITB12-011i
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. this bulletin has been amended. changes have been made throughout. you must read the entire bulletin to understand all
Bulletin:
ITB17-009a
Component:
132000 visibility:glass, side/rear
Summary:
Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
Bulletin:
ITB12-011j
Component:
110000 electrical system
Summary:
Telematics service information this bulletin has been amended. a correction was made to the service procedure on page 15. no other changes were made. please discard previous versions of this bulletin.
Bulletin:
ITB18-003
Component:
355100 equipment:other:labels
Summary:
Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
Bulletin:
ITB13-026h
Component:
355200 equipment:other:owners/service/other manual
Summary:
Display control unit replacement this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB13-052b
Component:
060000 engine (pws)
Summary:
Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. no other changes were made. please discard previous versions of this bulletin.
Bulletin:
IPSB15-286a
Component:
118000 electrical system: software
Summary:
Dbs enhancement ? checking inventory for open campaigns update february 26, 2018 please discard earlier versions of this bulletin the announcement from december 21, 2015 has been revised to include: 1. new functionality for identifyin
Bulletin:
IPSB17-130
Component:
350000 equipment
Summary:
Dbs enhancement: custom vin campaign report infiniti is pleased to announce the availability of a new dbs enhancement to the service > campaign screen: custom vin campaign report. the tool identifies open campaigns on a customized vin li
Bulletin:
ITB03-051L
Component:
121000 exterior lighting:headlights
Summary:
Headlamp fogging this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB11-005d
Component:
200000 wheels
Summary:
Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB12-011k
Component:
118000 electrical system: software
Summary:
Telematics service information this bulletin has been amended. changes have been made throughout. it is necessary to read the revised procedure(s) in entirety to properly perform the action(s). please discard previous versions of this bu
Bulletin:
ITB18-021
Component:
010000 steering
Summary:
Dast calibration (mode1) incomplete or c13e9-00/c13eb-00 unable to erase this bulletin applies only to vehicles equipped with direct adaptive steering (dast). service information this bulletin has information for two services for whi
Bulletin:
ITB18-022
Component:
060000 engine (pws)
Summary:
2014 ? 2017 q50 hybrid; engine stops running in extremely hot ambient temperatures and dtc p3182 stored if you confirm engine stops running in extremely hot ambient temperatures (greater than 110 degrees fahrenheit) and dtc p3182 hv batte
Bulletin:
ITB13-044f
Component:
070000 fuel system, gasoline
Summary:
All model year 2012 and newer infiniti vehicles; evap leak dtc p0442, p0455, p0456 information this bulletin has been amended. the publication date has been revised to include the latest models and model years, and the service procedure
Bulletin:
Revision 1-IEVAP
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin the announcement from march 21, 2017 has been revised to include: o clarification that the refueling concern is extremely ha
Bulletin:
Revision 1-NEVAP
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin. the announcement from march 21, 2017 has been revised to include: - clarification that the refueling concern is extremely h
Bulletin:
IPSB18-218 Retai
Component:
350000 equipment
Summary:
Dbs enhancement: retailed vehicle open campaign report infiniti announced the availability of a new dbs enhancement tool to the service > campaign screen: retailed vehicle open campaign report on july 9, 2018, which identifies owner cont
Bulletin:
ITB12-011l
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. this bulletin has been amended to add a required actions by model and year table on page 2, a check off sheet on page 21 an

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