2014 FORD FUSION Recalls (13)
- Campaign:
- 14V164000 on 04/07/2014
- Component:
- Seats:front assembly:recliner
- Manufactured:
- 08/14/2012 - 09/09/2013
- Affected:
- 43,135
- Defect:
- Ford motor company (ford) is recalling certain model year 2013-2014 ford fusion and lincoln mkz vehicles manufactured august 15, 2012, through september 10, 2013, 2013-2014 ford escape vehicles manufactured june 5, 2012, through august 12, 2013, and 2013-2014 ford c-max vehicles manufactured from july 23, 2012, through may 28, 2013. the driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. the affected seat backs may have insufficient strength to meet the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems."
- Consequence:
- The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
- Correction:
- Ford will notify owners, and dealers will replace the seatback, free of charge. the recall began on may 30, 2014. owners may contact ford at 1-800-392-3673. ford's number for this recall is 14c03.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V597000 on 09/25/2014
- Component:
- Air bags
- Manufactured:
- 02/02/2012 - 08/23/2013
- Affected:
- 746,842
- Defect:
- Ford motor company (ford) is recalling certain model year 2013-2014 ford c-max vehicles manufactured january 19, 2012, to november 21, 2013; ford fusion vehicles manufactured february 3, 2012, to august 24, 2013; ford escape vehicles manufactured october 5, 2011, to november 1, 2013; and lincoln mkz vehicles manufactured april 25, 2012, to september 30, 2013. the coating on portions of the restraint control module (rcm) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
- Consequence:
- The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
- Correction:
- Ford will notify owners, and dealers will replace the rcm, free of charge. parts are not currently available. the recall began on may 26,2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 14s21.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V597000 on 09/25/2014
- Component:
- Air bags:side/window
- Manufactured:
- 02/02/2012 - 08/23/2013
- Affected:
- 746,842
- Defect:
- Ford motor company (ford) is recalling certain model year 2013-2014 ford c-max vehicles manufactured january 19, 2012, to november 21, 2013; ford fusion vehicles manufactured february 3, 2012, to august 24, 2013; ford escape vehicles manufactured october 5, 2011, to november 1, 2013; and lincoln mkz vehicles manufactured april 25, 2012, to september 30, 2013. the coating on portions of the restraint control module (rcm) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
- Consequence:
- The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
- Correction:
- Ford will notify owners, and dealers will replace the rcm, free of charge. parts are not currently available. the recall began on may 26,2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 14s21.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V597000 on 09/25/2014
- Component:
- Seat belts
- Manufactured:
- 02/02/2012 - 08/23/2013
- Affected:
- 746,842
- Defect:
- Ford motor company (ford) is recalling certain model year 2013-2014 ford c-max vehicles manufactured january 19, 2012, to november 21, 2013; ford fusion vehicles manufactured february 3, 2012, to august 24, 2013; ford escape vehicles manufactured october 5, 2011, to november 1, 2013; and lincoln mkz vehicles manufactured april 25, 2012, to september 30, 2013. the coating on portions of the restraint control module (rcm) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
- Consequence:
- The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
- Correction:
- Ford will notify owners, and dealers will replace the rcm, free of charge. parts are not currently available. the recall began on may 26,2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 14s21.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V736000 on 11/17/2014
- Component:
- Power train:automatic transmission:control module (tcm, pcm)
- Manufactured:
- 07/26/2013 - 10/30/2014
- Affected:
- 56,479
- Defect:
- Ford motor company (ford) is recalling certain model year 2014-2015 ford fusion vehicles manufactured july 27, 2013, to october 31, 2014, 2015 ford fusion hybrid vehicles manufactured february 24, 2014, to october 31, 2014, and 2015 ford fusion energi vehicles manufactured july 14, 2014, to october 31, 2014. in the affected vehicles, the key may be able to be removed even while the transmission is not in park. thus, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."
- Consequence:
- If the key can be removed despite that the transmission is not in park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
- Correction:
- Ford will notify owners, and dealers will repair the vehicles, free of charge. the recall began on december 15, 2014. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 14c11.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V246000 on 04/23/2015
- Component:
- Latches/locks/linkages:doors:latch
- Manufactured:
- 01/31/2012 - 05/30/2013
- Affected:
- 456,440
- Defect:
- Ford motor company (ford) notified the agency on april 23, 2015, that they are recalling certain model year 2013-2014 ford fusion and lincoln mkz vehicles manufactured july 1, 2012, to may 31, 2013, and 2012-2014 fiesta vehicles manufactured february 1, 2012, to may 31, 2013. on april 30, 2015, ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 ford fiestas manufactured from november 11, 2009, to may 31, 2013 and certain model year 2013 ford fusion and lincoln mkz vehicles manufactured from february 1, 2012, to june 30, 2012. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Consequence:
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Correction:
- Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. interim notifications were mailed to owners on june 5, 2015. the recall began on december 18, 2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 15s16.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V250000 on 04/27/2015
- Component:
- Steering:electric power assist system
- Manufactured:
- 02/02/2012 - 03/19/2015
- Affected:
- 487,301
- Defect:
- Ford motor company (ford) is recalling certain model year 2013-2015 ford fusion and lincoln mkz vehicles manufactured february 3, 2012, to march 20, 2015, and 2015 ford edge vehicles manufactured february 26, 2015, to february 28, 2015, and originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia. in the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
- Consequence:
- If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- Correction:
- Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. if one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. these repairs will be performed free of charge. the recall began on june 24, 2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 15s14.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V875000 on 12/04/2016
- Component:
- Seat belts:front
- Manufactured:
- 11/01/2012 - 07/30/2014
- Affected:
- 603,392
- Defect:
- Ford motor company (ford) is recalling certain model year 2013-2016 ford fusion vehicles manufactured november 2, 2012, to july 31, 2014, and 2013-2015 lincoln mkz vehicles manufactured november 14, 2012, to july 31, 2014. in the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
- Consequence:
- If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
- Correction:
- Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. the recall began may 16, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16s42.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V209000 on 03/28/2017
- Component:
- Engine and engine cooling:engine
- Manufactured:
- 02/14/2012 - 06/02/2014
- Affected:
- 208,584
- Defect:
- Ford motor company (ford) is recalling certain 2014 escape, 2014-2015 fiesta st, 2013-2014 fusion and 2013-2015 transit connect vehicles equipped with 1.6l gtdi engines. if the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
- Consequence:
- If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
- Correction:
- Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. interim notices informing owners of the safety risk were mailed april 21, 2017. the recall began on january 5, 2018. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17s09.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V210000 on 03/28/2017
- Component:
- Latches/locks/linkages:doors:latch
- Manufactured:
- 05/31/2013 - 10/30/2013
- Affected:
- 191,432
- Defect:
- Ford motor company (ford) is recalling certain 2014 ford fiesta, 2013-2014 ford fusion and 2013-2014 lincoln mkz vehicles. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Consequence:
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Correction:
- Ford will notify owners, and dealers will replace all four door latches, free of charge. the recall began may 1, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 15s16.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V167000 on 03/12/2018
- Component:
- Steering:wheel and handle bar
- Manufactured:
- 07/24/2013 - 03/01/2018
- Affected:
- 1,301,986
- Defect:
- Ford motor company (ford) is recalling certain 2014-2018 lincoln mkz and ford fusion vehicles. the steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
- Consequence:
- A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
- Correction:
- Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 18s08.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V169000 on 03/13/2018
- Component:
- Power train:manual transmission
- Manufactured:
- 03/08/2012 - 06/27/2014
- Affected:
- 5,361
- Defect:
- Ford motor company (ford) is recalling certain 2013-2014 ford fusion vehicles equipped with a 1.6l gtdi engine and 6-speed manual transmission and 2015-2016 ford focus vehicles equipped with a 1.0l gtdi engine and 6-speed manual transmission. also included are four 2017 ford focus vehicles that had clutch replacements with potentially affected parts. the clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
- Consequence:
- A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Correction:
- Ford will notify owners, and dealers will update the focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. owners of fusion vehicles will have their clutch assembly replaced free of charge. the recall began august 3, 2018. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 18s07.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V471000 on 07/18/2018
- Component:
- Power train:automatic transmission:lever and linkage:floor shift
- Manufactured:
- 05/14/2013 - 08/30/2015
- Affected:
- 504,182
- Defect:
- Ford motor company (ford) is recalling certain 2013-2014 ford escape, and 2013-2016 ford fusion vehicles, equipped with six-speed automatic transmissions. the bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. the condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime.
- Consequence:
- If the vehicle is exited without the transmission being in park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
- Correction:
- Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. the recall began september 20, 2018. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 18s20. note: owners are directed to use the parking brake until the recall remedy repairs can be made.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2014 FORD FUSION TSBs (103)
- Bulletin:
- ASI-44299
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ford: high definition (hd) radio fails to operate correctly but other radio function works normal and issue is being investigated. model 2014 fusion. *pe
- Bulletin:
- ASI-44292
- Component:
- 118000 electrical system: software
- Summary:
- Lincoln/ford: the high definition (hd) radio fails to work properly while the radio functions are normally working, due to the software configuration in audio control module (acm) that is incorrect. model 2014 fusion, mkz.
- Bulletin:
- ASI-44288
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ford/lincoln: the radio functions work normally but the high definition (hd) radio fails to operate properly. model 2014 fusion, mkz. *pe
- Bulletin:
- TSB-13-12-18
- Component:
- 071100 fuel system, gasoline:storage:tank assembly
- Summary:
- Ford: while idling, or stopping, or during slow parking type of maneuvers, a noise (gurgling, percolating or tapping) is heard coming from fuel tank area and happens when fuel level is 7/8 or above. model 2014 fusion. *pe
- Bulletin:
- TSB-13-12-24
- Component:
- 111000 electrical system:battery
- Summary:
- Ford/lincoln: there is a no start condition and the red triangle lamp will illuminate and the battery energy control module (becm) will need reprogramming to latest calibration due to storage of diagnostic trouble codes (dtc) p0adc, p0ae0
- Bulletin:
- CSP-13-B-18
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ford/lincoln: see document search button for owner letter. the configuration setting for the audio control module (acm), may be set to disabled rather than enabled, at production and the selection on screen, for hd radio, fails to activa
- Bulletin:
- ASI-44317
- Component:
- 118000 electrical system: software
- Summary:
- Ford/lincoln: the high definition (hd) radio is inoperative but other radio functions working normally, due to audio control module (acm) having incorrect software configuration. model 2014 fusion, mkz. *pe
- Bulletin:
- ASI-44339
- Component:
- 060000 engine (pws)
- Summary:
- Ford/lincoln: the wrench lamp (hybrids) or service engine soon lamp (energi) will illuminate when using engine block heater and lamps turn off within no more than three drive cycles after unplugging engine block heater. model 2013-2014 c-
- Bulletin:
- TSB-14-0003
- Component:
- 117000 digital instrument panel
- Summary:
- Ford: each time transmission range selector is placed in drive, instrument panel cluster (ipc) information is displayed, in default, to round tachometer. model 2014 fusion. *pe
- Bulletin:
- ASI-44451
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
- Bulletin:
- ASI-44459
- Component:
- 060000 engine (pws)
- Summary:
- Ford: some vehicles may exhibit a run rough condition after engine start up or an extended cranking time, with malfunction indicator lamp (mil) illuminated. model 2014 fusion. *pe
- Bulletin:
- ASI-44419
- Component:
- 120000 exterior lighting
- Summary:
- Ford/lincoln: after engine has started up, the ambient lights are not coming on, intermittently, when in auto lamp position and headlamps are on normally. model 2013-2014 fusion titanium, mkz. *pe
- Bulletin:
- ASI-44400
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- Lincoln/ford: on some vehicles, there are no upshift, only reverse and first gear available, which is due to a software discrepancy. model 2013-2014 escape, fusion, edge, explorer, taurus, mkt, mkz. *pe
- Bulletin:
- TSB-14-0096
- Component:
- 353600 equipment:air conditioner
- Summary:
- Lincoln/ford: the remote start and dual zone automatic temperature control would blow cold air at remote start and the defrost is not available in settings of instrument cluster. model 2013-2014 fusion, mkz. *pe
- Bulletin:
- TSB-14-0099
- Component:
- 353600 equipment:air conditioner
- Summary:
- Lincoln/ford: when ever the air conditioner is activated, on some vehicles, there is an odor of mustiness or organic type emitting from front vents. model 2013-2014 mkz, fusion. *pe
- Bulletin:
- CSP-13B16
- Component:
- 118000 electrical system: software
- Summary:
- Lincoln/ford: in powertrain control module (pcm), that allows anti lock brake system (abs) and output shaft speed sensor (oss) signal faults, a software error has occur and disabled on board diagnostic (obd) monitors with no illumination o
- Bulletin:
- ASI-44558
- Component:
- 350000 equipment
- Summary:
- Ford/lincoln: the temperature display settings and/or the blower control may be stuck or inoperative and needs to be reprogram. model 2013-2014 fusion, mkz. *pe
- Bulletin:
- ASI-44551
- Component:
- 060000 engine (pws)
- Summary:
- Ford: at bottom of transmission housing is accumulation of fluid and if its sticky and honey colored likely excessive grease applied to torque converter hub or rust inhibitor applied to flexplate at time of manufacturing. model 2013-2014
- Bulletin:
- TSB-14-0085
- Component:
- 103000 power train:automatic transmission
- Summary:
- Ford/lincoln: the damper housing to transmission case joint, there is a fluid leak caused by an adherence rtv failure. 2013 c-max, 2013-2014 fusion, mkz. *pe
- Bulletin:
- TSB-14-0086
- Component:
- 060000 engine (pws)
- Summary:
- Ford/lincoln: when headlamp switch is in autolamp position, after engine start up, the ambient lighting is inoperative, intermittently and body control module (bcm) needs reprogramming to latest calibration. model 2013-2014 fusion, mkz.
- Bulletin:
- TSB-14-0128
- Component:
- 121200 exterior lighting:headlights:switch
- Summary:
- Ford/lincoln: some vehicles, after engine start up, have headlamp switch in an auto lamp position and is operating intermittently. model 2013-2014 fusion, mkz. *pe
- Bulletin:
- CSP-14N02
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Ford/lincoln: there is an extended warranty coverage for the loss of abs speed signal related communication that disable obdii system monitors for pcm reprogramming. model 2011-14 f-super duty, escape, taurus, fusion, mkt, mkz. *pe
- Bulletin:
- ASI-44685
- Component:
- 356000 equipment adaptive
- Summary:
- Ford: due to incorrect level of restraint control module (rcm) installed, was caused by an incorrect supersession part, where vehicle exhibit diagnostic trouble codes (dtc) bo0d5:a4 and b1202:a4. model 2013-14 fusion. *pe
- Bulletin:
- TSB-14-0137
- Component:
- 071100 fuel system, gasoline:storage:tank assembly
- Summary:
- Lincoln/ford: when doing maneuvers in parking lot, stopping, or idling, a noise like tapping, gurgle, or percolating can be heard coming from fuel tank area. model 2013-14 fusion, mkz. *pe
- Bulletin:
- ASI-44704
- Component:
- 220000 seats
- Summary:
- Ford: when moving power seats rearward or forward, grinding, squealing, binding and/or a popping noise is heard. *pe
- Bulletin:
- 14-0216
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- Ford: some ford fusion 2014-2015 vehicles may experience an hard start, long crank, or an run-through condition if equipped with an 1.5l gtdi engine. *ta
- Bulletin:
- ASI-44649
- Component:
- 350000 equipment
- Summary:
- Ford: a job aid was developed and now available for the ptu internal or external fluid leakage for all wheel drive vehicles. *pe
- Bulletin:
- ASI-44658
- Component:
- 117000 digital instrument panel
- Summary:
- Lincoln/ford: after a cold start, the instrument cluster is emitting, intermittently, chimes instead of audio system which affects door ajar, parking brake or parking aid and audio control module (acm) needs reprogramming to latest softwar
- Bulletin:
- ASI-44656
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- Lincoln/ford: an intermittent blind sport or cross traffic alert (blis/cta) system has faults with diagnostic trouble codes (dtc) u0401 and/or u0402 in side object detection (sod) modules need to be corrected. model 2013-14 fusion, mkz.
- Bulletin:
- ASI-44742
- Component:
- 117000 digital instrument panel
- Summary:
- Lincoln/ford: on some vehicles, the instrument panel cluster (ipc) needs replacing due to programmable module installation (pmi) not able to perform. model 2013-14 fusion, mkz, 2015 mkc. *pe
- Bulletin:
- 44853
- Component:
- 284000 back over prevention: camera system
- Summary:
- Ford: all 2013-2015 ford fusions/mkz, 2015 mustang and mkc vehicles with reverse park aid camera active gridlines may be inoperative after battery disconnect or component service. *ta
- Bulletin:
- 44856
- Component:
- 180000 vehicle speed control
- Summary:
- Ford: certain 2013-2015 ford fusion and taurus, 2011-2015 ford explorer, 2013-2014 ford edge and flex, 2013-2015 lincoln mks, mkx, and 2013-2014 lincoln mkt vehicles may experience problems with the cruise control speed that doesn't match t
- Bulletin:
- 44863
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
- Bulletin:
- ASI-44701
- Component:
- 015000 steering:hydraulic power assist system
- Summary:
- Ford/lincoln: power steering control module (pscm) is exhibiting u0415 diagnostic trouble code (dtc), but clears and short time later, returns. model 2013-15 fusion, mkz. *pe
- Bulletin:
- ASI-44717
- Component:
- 356000 equipment adaptive
- Summary:
- Ford: interior headliner is sagging at the doors, center high mounted stop lamp and around opening of roof panel but not yet obstructing driver's view. model 2013-14 fusion. *pe
- Bulletin:
- 15-0069
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Ford 2014-2015 fusion. some vehicles may exhibit a condition such as headliner sag at one or more door openings. *lj
- Bulletin:
- 15-0079
- Component:
- 103000 power train:automatic transmission
- Summary:
- Ford 2009-2014 escape, 2010-2014 fusion, 2012-2014 edge, explorer, 2013-2014 taurus: lincoln 2013-2014 mkt,mkz: mercury 2009- 2011 mariner, 2010-2011 milan. some vehicles equipped with 6f35 automatic transmission may exhibit a fluid leak f
- Bulletin:
- TSB-14-0175
- Component:
- 118000 electrical system: software
- Summary:
- Ford/lincoln: the ambient lighting on lincoln (mylincoln touch) vehicles will default to white and on ford (myford touch) vehicles will default to ice blue after the ignition switch cycle. *pe
- Bulletin:
- TSB-14-0176
- Component:
- 103000 power train:automatic transmission
- Summary:
- Ford/lincoln: noises coming from transmission like grinding, rubbing thumping and present in gear ranges when vehicle is moving and not park or stationary. model 2013-c-max, fusion, mkz. *pe
- Bulletin:
- 15R01
- Component:
- 010000 steering
- Summary:
- Tsb contains an owner notification letter. select document search button below. ford fusion 2013-2015 and mkz, 2015 edge vehicles: safety recall supplement for 15s14 dated july 10,2015. recall involving steering gear motor bolt corrosio
- Bulletin:
- 15B13
- Component:
- 200000 wheels
- Summary:
- This document contains an owner letter see document search button. ford 2013-2015 fusion vehicles: customer satisfaction program involving 18'' gloss black physical vapor deposition wheel replacement. *lj
- Bulletin:
- ASI-45090
- Component:
- 118000 electrical system: software
- Summary:
- Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. model 2013-16 fusion, mkz, 2013-15 c-max, 20
- Bulletin:
- ASI-45143
- Component:
- 117000 digital instrument panel
- Summary:
- Lincoln/ford: some vehicles, parked overnight, will experience interior condensation on windshield or windows and not able to select menu climate control items or instrument cluster will be grayed out and need to be reprogram, with latest
- Bulletin:
- ASI-45211
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Lincoln/ford: once procedure for heated steering wheel module program completed, heated steering wheel fails to operate properly and passes network test but fails on demand self test. model 2011-15 fusion f-150, explorer, taurus, super du
- Bulletin:
- ASI-45215
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Ford/lincoln: global positioning satellite module (gpsm) needs reprogramming to latest calibration due to voice prompt failing to locating vehicle, screen message indicator fault of navigation, instead of current location indicates previou
- Bulletin:
- ASI-45220
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Lincoln/ford: advance trac lamp or malfunction indicator lamp (mil) will be on with various diagnostic trouble codes (dtc) regarding evaporative emissions leak detection control module and possible replacement, if corrosion is found. mode
- Bulletin:
- ASI-45230
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Ford: certain darker colored vehicles will have visible markings of mold on front fascia and where fascia edge meets hood, 5 cm (2 inches) from headlamp fascia point on both sides. model 2013-16 fusion. *pe
- Bulletin:
- ASI-45239
- Component:
- 102000 power train:manual transmission
- Summary:
- Ford: some vehicles transmission will experience, after a cold soak or an extended period with engine off, a 2-3 shift hesitation due to possible hydraulic circuit drain. model 2013-16 various vehicles. *pe
- Bulletin:
- ASI-45212
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Ford: some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming inoperative and on demand test failure. model 2014-15 fusion, 2011-15 mkx, 2013-15 super duty, explorer, taurus, mks, mkt, 2015 f-150, m
- Bulletin:
- 15-0162
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- TSB-15-0121
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 16-0031
- Component:
- 060000 engine (pws)
- Summary:
- Issue some 2013-2014 focus st, fusion, escape and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on 9/1/2012 and through 8/1/2013 may exhibit an illuminated malfunction indicator lamp (mil)
- Bulletin:
- 16-0043
- Component:
- 100000 power train
- Summary:
- 6f35 transmission - fluid leak at left side halfshaft seal built on or before 10/14/2013 issue some 2009-2014 escape, 2009-2011 mariner, 2010-2014 fusion, 2010-2011 milan, 2012-2014 edge/explorer, and 2013-2014 taurus/mkt/mkz vehicles b
- Bulletin:
- 16-0045
- Component:
- Fuel/propulsion system (pws)
- Summary:
- 2.0l ecoboost - fuel odor issue some 2013-2016 escape, 2015-2016 mkc vehicles built on or before 12/15/2015, 2013-2016 fusion, mkz, 2013-2015 explorer, 2013-2014 focus st and edge vehicles equipped with 2.0l ecoboost engines may exh
- Bulletin:
- SSM-45800
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Remove water or moisture before removing the sobdmc fuse cover
- Bulletin:
- SSM-45810
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor lockup - vehicles in storage or used infrequently
- Bulletin:
- SSM-45815
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645
- Bulletin:
- SSM-45821
- Component:
- 118000 electrical system: software
- Summary:
- Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
- Bulletin:
- SSM-45861
- Component:
- 012000 steering:column
- Summary:
- Steering column controls inoperative with possible u0212 - built on or before 3/20/2015
- Bulletin:
- SSM-45866
- Component:
- 118000 electrical system: software
- Summary:
- 2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
- Bulletin:
- SSM 46118
- Component:
- 010000 steering
- Summary:
- When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig
- Bulletin:
- SSM 46129
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code (
- Bulletin:
- SSM 46132
- Component:
- 030000 brakes (pws)
- Summary:
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
- Bulletin:
- SSM 45875
- Component:
- 130000 visibility
- Summary:
- 2013-2016 fusion - window switch bezel warped or does not sit flush - ebony/piano black
- Bulletin:
- SSM 45887
- Component:
- 350000 equipment
- Summary:
- 2013-2016 escape,2014-2016 fiesta, transit connect and 2013-2015 fusion vehicles equipped with 1.6l gtdi engine - updated workshop manual (wsm) section 303-03 cooling system
- Bulletin:
- SSM 46132
- Component:
- 030000 brakes (pws)
- Summary:
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
- Bulletin:
- TSB16-0095
- Component:
- 060000 engine (pws)
- Summary:
- Some 2014-2016 fusion vehicles equipped with a 1.5l gasoline turbo direct injection (gtdi) engine may exhibit an engine vibration while in park and at idle. this condition may be more pronounced with the a/c on. a new generator pulley is av
- Bulletin:
- TSB16-0101
- Component:
- 060000 engine (pws)
- Summary:
- Some 2013-2014 focus st, fusion, escape and vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on 9/1/2012 and through 8/1/2013 may exhibit an illuminated malfunction indicator lamp (mil) with diagn
- Bulletin:
- SSM 45926
- Component:
- 100000 power train
- Summary:
- 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit
- Bulletin:
- TSB16-0105
- Component:
- 100000 power train
- Summary:
- Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear
- Bulletin:
- SSM 46022
- Component:
- 010000 steering
- Summary:
- When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig
- Bulletin:
- SSM 46295
- Component:
- 060000 engine (pws)
- Summary:
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
- Bulletin:
- SSM 46298
- Component:
- 111000 electrical system:battery
- Summary:
- The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. the window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. variation of ev range may not ind
- Bulletin:
- SSM 46332
- Component:
- 350000 equipment
- Summary:
- Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
- Bulletin:
- SSM 46355
- Component:
- 102300 power train:manual transmission:shift pattern indicator
- Summary:
- Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me
- Bulletin:
- TSB 16-0150
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03
- Bulletin:
- SSM 46210
- Component:
- 010000 steering
- Summary:
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures.
- Bulletin:
- TSB 17-0028
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and an odometer reading 16,000 km (10,000 miles) or above may exhibit low coolant, white exhaust smoke and may also exh
- Bulletin:
- SSM 46454
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w
- Bulletin:
- TSB 17-0039
- Component:
- 100000 power train
- Summary:
- Some 2013-2016 fusion, mkz and 2013-2016 c-max vehicles equipped with an hf35 transmission and built on or before 15-aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gea
- Bulletin:
- TSB 17-2057
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Some 2013-2014 fusion and 2013-2017 mkz vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. follow the service procedure steps to correct the condition.
- Bulletin:
- SSM 46534
- Component:
- 110000 electrical system
- Summary:
- Some 2013-2017 fusion hybrid energi built on or before 24-mar-2017, 2012-2016 focus electric and 2013-2016 c-max energi and equipped with a tcu may exhibit inoperative remote features via myford mobile app, discharged battery, incomplete us
- Bulletin:
- TSB 16-0111
- Component:
- 103000 power train:automatic transmission
- Summary:
- Some 2014-2016 fusion and 2015-2016 edge vehicles equipped with a 6f35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (mil) with a harsh transmission engagement after an active stop/start ev
- Bulletin:
- TSB 16-0112
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Some 2014-2016 fusion vehicles built at the flat rock assembly plant and built on or before 2/26/2016 may exhibit an a-pillar trim panel out of position near the headliner at one or both front doors. follow the service procedure steps to co
- Bulletin:
- TSB 16-0130
- Component:
- 060000 engine (pws)
- Summary:
- Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03
- Bulletin:
- SSM 46085
- Component:
- 060000 engine (pws)
- Summary:
- The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
- Bulletin:
- SSM 46098
- Component:
- 106000 power train:axle assembly
- Summary:
- 2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe
- Bulletin:
- SSM 46102
- Component:
- 150000 seat belts
- Summary:
- Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
- Bulletin:
- SSM 46703
- Component:
- 356000 equipment adaptive
- Summary:
- Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts
- Bulletin:
- 17-2225
- Component:
- 130000 visibility
- Summary:
- Some 2013-2014 fusion and 2013-2018 mkz vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. follow the service procedure steps to correct the condition.
- Bulletin:
- SSM 46900
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
- Bulletin:
- SSM 47070
- Component:
- 111000 electrical system:battery
- Summary:
- When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition
- Bulletin:
- SSM 47080
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
- Bulletin:
- SSM 47129
- Component:
- 110000 electrical system
- Summary:
- Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201
- Bulletin:
- SSM 47130
- Component:
- 117000 digital instrument panel
- Summary:
- Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the delphi 120 volt electric vehicle s
- Bulletin:
- SSM 47161
- Component:
- 110000 electrical system
- Summary:
- Some 2012-2017 focus bev, 2013-2016 fusion energi and 2013-2017 cmax energi vehicles equipped with a telematics control unit (tcu) may exhibit inoperative remote features via my ford mobile app, discharged battery, incomplete user authoriza
- Bulletin:
- SSM 47198
- Component:
- 110000 electrical system
- Summary:
- Some 2013-2017 fusion energi, 2012-2017 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us
- Bulletin:
- SSM 47201
- Component:
- 350000 equipment
- Summary:
- Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
- Bulletin:
- SSM 47000
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
- Bulletin:
- SSM 47009
- Component:
- 353000 equipment:electrical
- Summary:
- The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
- Bulletin:
- SSM 47000
- Component:
- 060000 engine (pws)
- Summary:
- Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
- Bulletin:
- SSM 47009
- Component:
- 350000 equipment
- Summary:
- The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
- Bulletin:
- SSM 47489
- Component:
- 010000 steering
- Summary:
- When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition
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