2014 FORD EXPLORER Recalls (3)

Campaign:
16V245000 on 04/25/2016
Component:
Suspension:rear
Manufactured:
01/16/2014 - 05/30/2014
Affected:
75,364
Defect:
Ford motor company (ford) is recalling certain model year 2014-2015 ford explorer vehicles manufactured january 17, 2014 to may 31, 2014. the affected vehicles may have improperly welded rear suspension toe links that may fracture.
Consequence:
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Correction:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. the recall began on november 18, 2016. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16s18.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17E048000 on 08/28/2017
Component:
Suspension:rear
Affected:
630
Defect:
Ford motor company (ford) is recalling certain wheel hub bearing assemblies, part number hb5z-1104-c, incorrectly listed as being for installation on the rear axles of 2011-2017 ford explorer 4x2 vehicles. these bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence:
A loss of the wheel or wheel end can increase the risk of a crash.
Correction:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. it is believed that none of the hubs were purchased from ford dealers for the incorrect application. owners may contact ford customer service at 1-866-436-7332.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17E048000 on 08/28/2017
Component:
Wheels:cap/cover/hub
Affected:
630
Defect:
Ford motor company (ford) is recalling certain wheel hub bearing assemblies, part number hb5z-1104-c, incorrectly listed as being for installation on the rear axles of 2011-2017 ford explorer 4x2 vehicles. these bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence:
A loss of the wheel or wheel end can increase the risk of a crash.
Correction:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. it is believed that none of the hubs were purchased from ford dealers for the incorrect application. owners may contact ford customer service at 1-866-436-7332.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2014 FORD EXPLORER TSBs (73)

Bulletin:
ASI-44146
Component:
350000 equipment
Summary:
Ford: on various vehicles, the mytouch screen would go blank while in transport mode, and instrument cluster will display a message upon initial key cycle. model years 2013-2014. no models listed. *pe
Bulletin:
ASI-32275
Component:
353000 equipment:electrical
Summary:
Ford: on some vehicles, with mytouch, my experience displayed time jumping or audio popping during initial ignition on cycle, or slow navigation calculations, due to amount of data, within size of contact list, creating processing problem
Bulletin:
TSB-13-9-21
Component:
117000 digital instrument panel
Summary:
Ford/lincoln: on some vehicles, the information display would become blank, intermittently, on instrument cluster. model 2013 edge, 2014 explorer, 2013 mkx. *pe updated 1/15/14. *pe
Bulletin:
TSB-13-9-8
Component:
060000 engine (pws)
Summary:
Lincoln/ford: due to diagnostic trouble codes (dtc) p0106, p0236, engine on some vehicles experience hesitation, loss of idle rpm, difficult in starting, lack of power, running rough and crank no start situation. model 2013-2014 taurus, e
Bulletin:
ASI-44333
Component:
356000 equipment adaptive
Summary:
Ford: due to excessive lube loss from ptu, or internal ptu failure, some trucks, will experience contamination or sludging of ptu lube, resulting in an increased internal lube temperature. model 2011-2014 explorer, taurus sho.
Bulletin:
ASI-44249
Component:
356000 equipment adaptive
Summary:
Ford: when attempting to access factory keyless entry key code, using ids tool, would receive an error message due to production software change in body control module. model 2013 f-150, edge, mkx, 2014 f-super duty, taurus, mks, flex, mk
Bulletin:
SB-14-0042
Component:
353600 equipment:air conditioner
Summary:
Taurus police interceptor & explorer has defects with the operation of climate control blower motor. *lj
Bulletin:
ASI-44451
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
Bulletin:
TSB-14-0060
Component:
353600 equipment:air conditioner
Summary:
Ford: interceptor vehicles will have erratic operation with climate control blower motor and with heating ventilation air conditioning (hvac) module, an inability to communicate, during repair diagnosis. model 2013-2014 explorer, taurus
Bulletin:
ASI-44400
Component:
103300 power train:automatic transmission:gear position indication (prndl)
Summary:
Lincoln/ford: on some vehicles, there are no upshift, only reverse and first gear available, which is due to a software discrepancy. model 2013-2014 escape, fusion, edge, explorer, taurus, mkt, mkz. *pe
Bulletin:
TSB-14-0102
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Ford/lincoln: diagnostic trouble code (dtc) p0420 and/or p0430, the malfunction indicator lamp (mil), on some vehicles, will be illuminated and the powertrain control module (pcm) would be reprogram with latest calibration. model 2013-201
Bulletin:
TSB-14-0105
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
Ford/lincoln: some vehicles may experience a rough idle, in gasoline turbocharged direct injection (gtdi) engine, may occur after hot start. model 2012-2014 flex, taurus, explorer, mkt. *pe
Bulletin:
TSB-14-0113
Component:
060000 engine (pws)
Summary:
Ford/lincoln: some vehicles, with aluminum valve cover, will experience an excessive condition of smoking engine oil and/or consumption of oil, from tail pipe, during normal engine temperature operation. model 2010-2014 flex, taurus, exp
Bulletin:
TSB-14-0115
Component:
036100 service brakes, hydraulic:antilock:control unit/module
Summary:
Ford: in the instrument panel cluster (ipc) there is a terrain management pop up warning, without diagnostic trouble code (dtc) accompanying it, in the anti-lock brake system (abs) module or terrain control module. model 2011-2014 explore
Bulletin:
ASI-44531
Component:
221600 seats:front assembly:power adjust
Summary:
Lincoln/ford: on some vehicles and trucks, there is a popping, squealing, binding or grinding noise come from power seats when moving backwards or forward. model 2009-2015 f-150, taurus, flex, mkt, mks, f-super duty, explorer. *pe
Bulletin:
ASI-44564
Component:
030000 brakes (pws)
Summary:
Ford/lincoln: due to corrosion buildup between brake pad and anchor bracket, vehicle experience a rear brake drag condition and need to be checked for debris and/or corrosion. model 2011-2014 explorer, flex, taurus, edge, mkx, mkt, mks.
Bulletin:
TSB-14-0091
Component:
063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Summary:
Ford/lincoln: near intake manifold, an odor of raw fuel type can be detected and service procedure is provided. model 2014 explorer, flex, mks, mkt, taurus. *pe
Bulletin:
TSB-14-0130
Component:
353600 equipment:air conditioner
Summary:
Ford: when auxiliary climate control system is on, an exhaust odor, like sulfur, can be smelled. model 2011-15 explorer. *pe
Bulletin:
TSB-14-0130
Component:
353600 equipment:air conditioner
Summary:
Ford: there is an exhaust odor in vehicles when auxiliary climate control system is on and it smells like sulfur. model 2011-15 explorer. *pe
Bulletin:
ASI-44713
Component:
134000 visibility:sun roof assembly
Summary:
Lincoln/ford: on some vehicles, the moon roof sunshade binding is experiencing issues such as retaining clips/tabs are broken and its hard to open or close. model 2009-14 mks, 2011-15 explorer, 2013-14 escape. *pe
Bulletin:
44856
Component:
180000 vehicle speed control
Summary:
Ford: certain 2013-2015 ford fusion and taurus, 2011-2015 ford explorer, 2013-2014 ford edge and flex, 2013-2015 lincoln mks, mkx, and 2013-2014 lincoln mkt vehicles may experience problems with the cruise control speed that doesn't match t
Bulletin:
44863
Component:
133000 visibility:power window devices and controls
Summary:
Ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
Bulletin:
TSB-14-0169
Component:
110000 electrical system
Summary:
Lincoln/ford: due to abnormally low voltage battery or cold ambient temperatures, intermittently, the audio output would fail, after vehicle has been started. model 2013-14 edge, explorer, f150, mkx. *pe
Bulletin:
TSB-14-0175
Component:
118000 electrical system: software
Summary:
Ford/lincoln: the ambient lighting on lincoln (mylincoln touch) vehicles will default to white and on ford (myford touch) vehicles will default to ice blue after the ignition switch cycle. *pe
Bulletin:
14-0223
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
Ford explorer 2012-2015, ford taurus 2013-2015: some vehicles equipped with 2.0l gasoline turbocharged direct injection engines built before 10/05/2014 may have lack of power and malfunction illuminated lamp code due to ambient temperatur
Bulletin:
44985
Component:
133000 visibility:power window devices and controls
Summary:
Ford explorer 2011-2015: bulletin information regarding the front glass window chattering up/down while traveling. the front window regulator motor needs to be replaced. *lj
Bulletin:
15-0113
Component:
141200 air bags:frontal:driver side inflator module
Summary:
Ford explorer 2014-2016: bulletin information involving vehicles equipped with second row inflatable seat belts may exhibit an airbag warning light illuminated with dtc b141b and b141c. *lj
Bulletin:
ASI-45211
Component:
011000 steering:wheel and handle bar
Summary:
Lincoln/ford: once procedure for heated steering wheel module program completed, heated steering wheel fails to operate properly and passes network test but fails on demand self test. model 2011-15 fusion f-150, explorer, taurus, super du
Bulletin:
ASI-45215
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Ford/lincoln: global positioning satellite module (gpsm) needs reprogramming to latest calibration due to voice prompt failing to locating vehicle, screen message indicator fault of navigation, instead of current location indicates previou
Bulletin:
SB45277
Component:
103000 power train:automatic transmission
Summary:
Ford: transmission fluid leak from converter housing area on police utility equipped with 6f50/6f55 transmission *cn
Bulletin:
ASI-45239
Component:
102000 power train:manual transmission
Summary:
Ford: some vehicles transmission will experience, after a cold soak or an extended period with engine off, a 2-3 shift hesitation due to possible hydraulic circuit drain. model 2013-16 various vehicles. *pe
Bulletin:
ASI-45212
Component:
011000 steering:wheel and handle bar
Summary:
Ford: some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming inoperative and on demand test failure. model 2014-15 fusion, 2011-15 mkx, 2013-15 super duty, explorer, taurus, mks, mkt, 2015 f-150, m
Bulletin:
15-0156
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
16-0043
Component:
100000 power train
Summary:
6f35 transmission - fluid leak at left side halfshaft seal built on or before 10/14/2013 issue some 2009-2014 escape, 2009-2011 mariner, 2010-2014 fusion, 2010-2011 milan, 2012-2014 edge/explorer, and 2013-2014 taurus/mkt/mkz vehicles b
Bulletin:
16-0045
Component:
Fuel/propulsion system (pws)
Summary:
2.0l ecoboost - fuel odor issue some 2013-2016 escape, 2015-2016 mkc vehicles built on or before 12/15/2015, 2013-2016 fusion, mkz, 2013-2015 explorer, 2013-2014 focus st and edge vehicles equipped with 2.0l ecoboost engines may exh
Bulletin:
16-0047
Component:
100000 power train
Summary:
Harsh engagement during elevated idle - ambient temperature below -9 °c issue some 2013-2015 explorer vehicles located in russia and equipped with a 3.5l twin independent variable camshaft timing (ti-vct) engine, may exhibit a harsh eng
Bulletin:
SSM-45821
Component:
118000 electrical system: software
Summary:
Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
Bulletin:
TSB 16-0144
Component:
060000 engine (pws)
Summary:
Some 2014-2015 explorer and taurus vehicles equipped with a 3.5l or 3.7l ti-vct engine may exhibit an illuminated mil with diagnostic trouble code (dtc) p0138 and/or p0158 stored in powertrain control module (pcm) memory. follow the service
Bulletin:
SSM 46132
Component:
030000 brakes (pws)
Summary:
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
Bulletin:
SSM 45880
Component:
060000 engine (pws)
Summary:
2013-2017 explorer, taurus, mks exhaust studs not missing
Bulletin:
SSM 46132
Component:
030000 brakes (pws)
Summary:
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
Bulletin:
TSB16-0097
Component:
220000 seats
Summary:
Some 2009-2010 f-150 and 2011-2016 explorer vehicles may have a seat cushion cover that appears loose near the front of the seat. this may be caused by the seat cushion cover j-retainer becoming disengaged from the seat cushion pan flange.
Bulletin:
TSB 16-0166
Component:
063000 engine and engine cooling:exhaust system
Summary:
Supercedes tsb 16-0165: some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. customers may indicate the odor smells like sulfur, or that exhaust odors are entering the veh
Bulletin:
SSM 46295
Component:
060000 engine (pws)
Summary:
To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
Bulletin:
SSM 46355
Component:
102300 power train:manual transmission:shift pattern indicator
Summary:
Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me
Bulletin:
SSM 46400
Component:
162000 structure:body
Summary:
2011-2015 explorer and mkt vehicles requiring replacement of right front axle shaft no longer require installation of the center support bearing heat shield(7f469). the heat shield can be discarded.
Bulletin:
SSM 46412
Component:
105000 power train:driveline
Summary:
Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (awd) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. to ide
Bulletin:
SSM 46210
Component:
010000 steering
Summary:
Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures.
Bulletin:
TSB 17-0029
Component:
063000 engine and engine cooling:exhaust system
Summary:
Some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. customers may indicate the odor smells like sulfur, or that exhaust odors are entering the vehicle cabin. this condit
Bulletin:
SSM 46522
Component:
060000 engine and engine cooling
Summary:
2013-2017 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police/continental vehicles equipped with a 3.5l or 3.7l engine, all wheel drive (awd) and a power transfer unit (ptu) that is being repaired or replaced for an inte
Bulletin:
SSM 46085
Component:
060000 engine (pws)
Summary:
The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
Bulletin:
SSM 46102
Component:
150000 seat belts
Summary:
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
Bulletin:
17B25
Component:
063000 engine and engine cooling:exhaust system
Summary:
Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
Bulletin:
17B25-S1
Component:
063000 engine and engine cooling:exhaust system
Summary:
Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
Bulletin:
17M06
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Certain 2014 model year police interceptor sedan and 2014-2016 model year police interceptor utility vehicles - canister purge valve leaks
Bulletin:
17N03-AW
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Certain 2011-2017 model year explorer retail vehicles - carbon monoxide complaints
Bulletin:
17B25-S3
Component:
063000 engine and engine cooling:exhaust system
Summary:
Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
Bulletin:
17N03-S1
Component:
063000 engine and engine cooling:exhaust system
Summary:
Certain 2011-2017 model year explorer vehicles - carbon monoxide concerns
Bulletin:
17-2222
Component:
160000 structure
Summary:
Some 2013-2016 explorer/police interceptor utility vehicles may exhibit delamination of the top edge of the front door trim panels. follow the service procedure steps to correct the condition.
Bulletin:
SSM 46900
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
Bulletin:
17N04
Component:
160000 structure
Summary:
Certain 2014-2015 explorer and 2014-2016 police interceptor utility vehicles - front door trim panel repair
Bulletin:
17B25-S4
Component:
063000 engine and engine cooling:exhaust system
Summary:
Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
Bulletin:
SSM 47080
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
Bulletin:
SSM 47201
Component:
350000 equipment
Summary:
Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
Bulletin:
SSM 47230
Component:
060000 engine and engine cooling
Summary:
Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/police interceptor sedan/explorer/police interceptor utility vehicles equipped with awd and built on or before 30-jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr
Bulletin:
TSB18-2013
Component:
162300 structure:body:door
Summary:
Some 2011-2013 edge/mkx, 2013 flex/mkt vehicles built on or before 15-jul-2013 and 2013-2014 explorer vehicles built on or before 15-aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. this may be due to the door ajar s
Bulletin:
SSM 47009
Component:
353000 equipment:electrical
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
Bulletin:
17G01-S1
Component:
020000 suspension
Summary:
Certain 2013-2016 model year police interceptor utility vehicles - rear suspension toe link replacement
Bulletin:
TSB18-2013
Component:
160000 structure
Summary:
Some 2011-2013 edge/mkx, 2013 flex/mkt vehicles built on or before 15-jul-2013 and 2013-2014 explorer vehicles built on or before 15-aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. this may be due to the door ajar s
Bulletin:
SSM 47009
Component:
350000 equipment
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
Bulletin:
17G01-S1
Component:
020000 suspension
Summary:
Certain 2013-2016 model year police interceptor utility vehicles - rear suspension toe link replacement
Bulletin:
SSM 47348
Component:
060000 engine (pws)
Summary:
Some 2013-2018 police interceptor utility vehicles equipped with a 3.7l twin independent variable camshaft timing (tivct) engine may exhibit an engine vibration and/or the engine mount leaking fluid. a revised engine mount (gb5z-6038-a) has
Bulletin:
17G01-S2
Component:
020000 suspension
Summary:
Certain 2013-2017 model year police interceptor utility vehicles - rear suspension toe link replacement

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