2013 RAM 4500 Recalls (9)

Campaign:
13V288000 on 07/07/2013
Component:
Structure
Manufactured:
01/21/2013 - 03/07/2013
Affected:
747
Defect:
Chrysler is recalling certain model year 2013 ram 4500 and 5500 trucks manufactured january 22, 2013, through march 8, 2013. an incorrect bolt may have been used to attach the track bar to the frame.
Consequence:
The incorrect attaching bolt may break or fall out, resulting in the vehicle suddenly pulling to one side, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect and replace the track bar fasteners, as necessary, free of charge. the recall began on september 3, 2013. owners may contact chrysler at 1-800-247-9753. chrysler's recall campaign number is n41.
Notes:
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V635000 on 10/07/2014
Component:
Engine and engine cooling:engine:diesel
Manufactured:
03/26/2009 - 09/04/2013
Affected:
315,325
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2010-2014 ram 2500, 3500, 4500, and 5500 trucks manufactured march 27, 2009, to september 5, 2013. in the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence:
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Correction:
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. chrysler issued interim notification to owners on december 8, 2014. the recall began on april 27, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p65.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V635000 on 10/07/2014
Component:
Fuel system, diesel
Manufactured:
03/26/2009 - 09/04/2013
Affected:
315,325
Defect:
Chrysler group llc (chrysler) is recalling certain model year 2010-2014 ram 2500, 3500, 4500, and 5500 trucks manufactured march 27, 2009, to september 5, 2013. in the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence:
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Correction:
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. chrysler issued interim notification to owners on december 8, 2014. the recall began on april 27, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p65.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V459000 on 07/21/2015
Component:
Air bags:frontal
Manufactured:
01/17/2011 - 10/06/2014
Affected:
1,059,444
Defect:
Chrysler (fca us llc) is recalling certain model year 2012-2014 ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured january 18, 2011, to october 7, 2014, and equipped with the electronic vehicle information center option. the affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence:
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Correction:
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. additionally, protective caps will be added to the air bag retainer spring ends. these repairs will be done free of charge. the recall began on september 18, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r36.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V461000 on 07/22/2015
Component:
Equipment:electrical:radio/tape deck/cd etc.
Manufactured:
06/19/2012 - 07/22/2015
Affected:
1,416,903
Defect:
Chrysler (fca us llc) is recalling certain model year 2013-2015 ram 1500, 2500, 3500, 4500, and 5500, 2015 chrysler 200, chrysler 300, dodge charger, and dodge challenger, 2014-2015 jeep grand cherokee, cherokee, and dodge durango, and 2013-2015 dodge viper vehicles. the affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence:
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Correction:
Chrysler will notify and mail affected owners a usb drive that includes a software update that eliminates the vulnerability, free of charge. optionally, owners may download the update to their own usb drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a chrysler dealer for immediate installation. in an effort to mitigate the effects of this security vulnerability, chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. this measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. the recall began on august 25, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r40.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V739000 on 10/12/2016
Component:
Electrical system:alternator/generator/regulator
Manufactured:
02/02/2010 - 05/31/2013
Affected:
74,811
Defect:
Chrysler (fca us llc) is recalling certain model year 2011-2014 dodge charger police vehicles, 2007-2013 ram 3500 cab chassis, 2008-2013 ram 4500 and 5500 cab chassis, and 2013 ram 2500 and 3500 vehicles. the affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence:
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. there is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Correction:
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. the recall began on december 23, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s68.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V562000 on 09/12/2017
Component:
Engine and engine cooling:engine:diesel
Manufactured:
10/23/2012 - 02/27/2017
Affected:
443,874
Defect:
Chrysler (fca us llc) is recalling certain 2013-2017 ram 2500, 3500, 3500 cab chassis, 4500 cab chassis, and 5500 cab chassis vehicles, equipped with cummins 6.7l turbo diesel engines that have concentric-brand water pumps without a vent hole. these water pumps may leak coolant.
Consequence:
The leaking water pump can increase the risk of an engine compartment fire.
Correction:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t51.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V821000 on 12/21/2017
Component:
Power train:automatic transmission:lever and linkage:column shift
Manufactured:
02/02/2010 - 12/30/2016
Affected:
1,482,874
Defect:
Chrysler (fca us llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. with the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
Consequence:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Correction:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t79.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V824000 on 12/21/2017
Component:
Equipment
Manufactured:
07/11/2011 - 11/13/2017
Affected:
61,791
Defect:
Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Correction:
Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2013 RAM 4500 TSBs (172)

Bulletin:
SB-08-060-13
Component:
350000 equipment
Summary:
Dodge: the back up camera, on some vehicles, will be blank when reversing. models 2013 ram 3500, 4500, 5500 cab chassis. *pe
Bulletin:
SB-08-001-14
Component:
046000 service brakes, air:antilock
Summary:
Dodge: repair information is provided for some trucks, that have disable hill assist missing and that system fails to operate, intermittently, and anti lock brake system (abs) module software is updated. model 2013-2014 ram 2500, 3500 (c
Bulletin:
SB-14-005-13
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Dodge: due to gelling fuel in cold ambient temperatures, that causing chassis mounted fuel filter heater not to function and hard or no start condition, due to configuration setting in body control module (bcm). model 2013-2014 ram 3500,
Bulletin:
SB-18-002-14
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Dodge: engine control module (ecm/pcm) needs to be erased and reprogrammed with new software. model 2014 ram chassis 3500, 4500, 5500. *pe
Bulletin:
SB-14-001-14
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Dodge: some trucks have no start or hard condition due to gelling of fuel in cold ambient temperature and cause the fuel filter heater, frame mounted, not to function properly. model 2013-2014 ram pu (2500), (3500), cab chassis (3500), (
Bulletin:
SB-18-004-14
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Dodge: repair procedure provided due to multiple diagnostic trouble codes (dtc), the malfunction indicator lamp (mil) illuminated, with the powertrain control module (pcm) new software. model 2014 dodge ram pick up. *pe
Bulletin:
18-002-14 REV.C
Component:
118000 electrical system: software
Summary:
Dodge ram: 2014 3500/4500 cab chassis this bulletin specifies the reprogramming and erasing of the new engine control module software. *lj
Bulletin:
CSN-P26
Component:
036100 service brakes, hydraulic:antilock:control unit/module
Summary:
Chrysler: see document search button for owner letter. an intermittent loss of electronic stability control (esc) and/or anti lock brake system (abs) and speedometer is due to software issue that must be reprogrammed. model 2013-14 ram 2
Bulletin:
SB-08-072-15REVA
Component:
118000 electrical system: software
Summary:
Certain vehicles are having radio, navigational issues requiring software update. model 2013-14. *pe
Bulletin:
05-006-14
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
08-002-13REV.C
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-002-13REV.A
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-002-14
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-002-13REV.B
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-008-14REV.A
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-008-14
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Summary to be provided on a future date.
Bulletin:
08-015-14REV.A
Component:
117000 digital instrument panel
Summary:
Summary to be provided on a future date.
Bulletin:
08-015-14
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-026-13REV.B
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-027-13REV.A
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-027-13
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-042-13
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-049-13REV.B
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-049-13REV.C
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-049-13REV.D
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Summary to be provided on a future date.
Bulletin:
08-049-13REV.E
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-049-13REV.F
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-053-13REV.A
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-057-13
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-058-13
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-075-13
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-075-13
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-077-13REV.A
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-077-13
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-078-13REV.A
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-078-13
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-089-13
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-097-14
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
11-001-14
Component:
063000 engine and engine cooling:exhaust system
Summary:
Summary to be provided on a future date.
Bulletin:
14-001-14REV.B
Component:
090000 fuel system, other
Summary:
Summary to be provided on a future date.
Bulletin:
18-010-14REV.A
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-010-14
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-025-13REV.A
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-025-13
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-038-14
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
18-042-13
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-047-13
Component:
180000 vehicle speed control
Summary:
Summary to be provided on a future date.
Bulletin:
18-062-14
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
23-018-14
Component:
162200 structure:body:bumpers
Summary:
Summary to be provided on a future date.
Bulletin:
25-005-14
Component:
063000 engine and engine cooling:exhaust system
Summary:
Summary to be provided on a future date.
Bulletin:
25-006-13
Component:
063000 engine and engine cooling:exhaust system
Summary:
Summary to be provided on a future date.
Bulletin:
D-13-31
Component:
103000 power train:automatic transmission
Summary:
Summary to be provided on a future date.
Bulletin:
21-005-14
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-017-16
Component:
117000 digital instrument panel
Summary:
Summary to be provided on a future date.
Bulletin:
18-038-16
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
18-078-15
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-054-16
Component:
118000 electrical system: software
Summary:
Subject: ra3 ra4 radio enhancements overview: this bulletin involves inspecting and updating the radio software, if required. symptom/condition: **improvements: · ability to communicate with siri via uconnect. · ability to press voic
Bulletin:
68232786A$
Component:
060000 engine and engine cooling
Summary:
Housing: oil filter adapter cummins equipped trucks only; if you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (spud), do not replace the entire adapter assembly. the oil filter connector is
Bulletin:
18-022-16 REV. A
Component:
060000 engine (pws)
Summary:
Flash: 6.7l diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. several software improvements are available for vehicles equipped with a cummi
Bulletin:
68210071A$
Component:
060000 engine (pws)
Summary:
Intake grid heater grid heater relay 2012 - 2016 6.7l cummins engines with intake heater issues or dtc p2609 and p0542, please replace the intake heater grid and relay as a set. 68210071a$ (relay) and 05187880a$ (grid). inspect electrica
Bulletin:
RL108213A$
Component:
060000 engine and engine cooling
Summary:
Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
Bulletin:
07-004-12 REV. A
Component:
060000 engine and engine cooling
Summary:
Attention! release of new engine coolant organic additive technology (oat) chrysler corporation llc. has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the
Bulletin:
08-002-13 REV. A
Component:
110000 electrical system
Summary:
How to activate the navigation maps on a ra3 radio
Bulletin:
9002519
Component:
355200 equipment:other:owners/service/other manual
Summary:
82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
Bulletin:
5LT86XDVA$
Component:
160000 structure
Summary:
Center console if vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. check for a green dot sticker on the back of the console behind the rear panel by th
Bulletin:
07-004-12 REV. A
Component:
060000 engine and engine cooling
Summary:
Attention! release of new engine coolant organic additive technology (oat) chrysler corporation llc. has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the n
Bulletin:
08-002-13 REV. B
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
How to activate the navigation maps on a ra3 radio
Bulletin:
08-001-14
Component:
046100 service brakes, air:antilock:control unit/module
Summary:
Flash: activate the disable feature for hill start assist and pto enhancement this bulletin involves updating the anit-lock brake system (abs) module software. no dtc will be found.
Bulletin:
08-002-14
Component:
110000 electrical system
Summary:
Flash: can not disable comfort auto on feature this bulletin involves updating the heated seat module (hsm) software. a customer may experience not being able to turn off the ?comfort auto on? feature in the customer settings.
Bulletin:
11-001-14
Component:
060000 engine and engine cooling
Summary:
Weld length on exhaust hanger bracket too short this bulletin involves inspecting the selective catalytic reduction (scr) inlet exhaust hanger bracket weld length and increase the weld length if too short. the exhaust inlet hanger bracket
Bulletin:
08-008-14
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ra2 radio update to prevent display screen lockup this bulletin involves updating the radio's software or replacing the radio if required. a customer may experience the radio display screen is locked on the ram logo. this software update
Bulletin:
08-010-14
Component:
010000 steering
Summary:
Cruise control slow or no response this bulletin involves upgrading the software on the steering column control module (sccm). a customer may experience, no response or slow response to cruise control switch activations. issues will be ex
Bulletin:
08-015-14
Component:
080000 fuel system, diesel
Summary:
Diesel message display in the cluster may have overlapping text this bulletin involves replacing the instrument panel cluster (ipc). a customer may notice that some of the text in the cluster for the diesel exhaust fluid (def) reminder i
Bulletin:
21-005-14
Component:
100000 power train
Summary:
Flash: transmission shift enhancements this bulletin involves selectively erasing and reprogramming the transmission control module (tcm) with new software. the customer may indicate that they may have experienced any of the following:
Bulletin:
14-001-14
Component:
080000 fuel system, diesel
Summary:
Fuel gelling in cold ambient temperatures this bulletin involves reconfiguring the body control module (bcm). some customers may experience a malfunction indicator lamp (mil) due to fuel related diagnostic trouble code (dtc) and/or may h
Bulletin:
08-008-14 REV. A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ra2 radio update to prevent display screen lockup this bulletin involves updating the radio's software or replacing the radio if required. a customer may experience the radio display screen is locked on the ram logo. this software update
Bulletin:
14-001-14 REV. A
Component:
080000 fuel system, diesel
Summary:
Fuel gelling in cold ambient temperatures this bulletin involves reconfiguring the body control module (bcm). some customers may experience a malfunction indicator lamp (mil) due to fuel related diagnostic trouble code (dtc) and/or may h
Bulletin:
08-021-14 REV. A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Rg3 rg4 rj3 rj4 ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. ? srt soft button missing for radios when vehicle is equipped with srt feature (emea /latam markets only). ? batt
Bulletin:
08-036-14
Component:
350000 equipment
Summary:
Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. ? navigation display enhancement. ? enables via mobile softw
Bulletin:
05066241A$
Component:
111000 electrical system:battery
Summary:
Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
Bulletin:
05091960A$
Component:
110000 electrical system
Summary:
Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
Bulletin:
68103198A$
Component:
353600 equipment:air conditioner
Summary:
A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
Bulletin:
68184926A$
Component:
110000 electrical system
Summary:
Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
Bulletin:
25-001-16
Component:
080000 fuel system, diesel
Summary:
Diagnosing a urea module that is exposed to diesel fuel this bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. this unit is sometimes referred to as the selective cata
Bulletin:
9003740
Component:
060000 engine and engine cooling
Summary:
Oil pan 2012-2017 cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. if cracks are found, please replace as necessary. cracks are typically found above the cross member area. please contact chad
Bulletin:
09-004-16 REV. A
Component:
060000 engine and engine cooling
Summary:
Cummins service engine replacement this bulletin involves replacing the engine assembly. remanufactured long block or short block was installed during a prior repair. a new replacement engine will be installed.
Bulletin:
08-054-16
Component:
350000 equipment
Summary:
Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. improvements: · ability to communicate with siri via uconnect. · ability to press voice recognition (vr) button for more than one
Bulletin:
08-002-13 REV. A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
How to activate the navigation maps on a ra3 radio
Bulletin:
AJA46598
Component:
103700 power train:automatic transmission:torque converter
Summary:
Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
Bulletin:
BJA46597
Component:
100000 power train
Summary:
Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
Bulletin:
25-003-14
Component:
350000 equipment
Summary:
Information: p207f p1c70 and scr inducement strategy
Bulletin:
08-008-14 REV. B
Component:
350000 equipment
Summary:
Ra2 rg2 or rj2 radio update to prevent display screen lockup this bulletin involves updating the radio's software or replacing the radio if required. a customer may experience the radio display screen is locked on the ram logo. this sof
Bulletin:
STAR News No. 85
Component:
350000 equipment
Summary:
Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
Bulletin:
9001762
Component:
060000 engine and engine cooling
Summary:
Part description: thermostat, engine issue description: important! there has been an application change to the cummins turbo diesel thermostat. when replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012
Bulletin:
25-005-14
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
Bulletin:
08-015-14 REV. A
Component:
117000 digital instrument panel
Summary:
Flash: diesel message display in the cluster may have overlapping text this bulletin involves updating the instrument panel cluster (ipc) software. a customer may notice that some of the text in the cluster for the diesel exhaust fluid (def
Bulletin:
55372070A$
Component:
126000 exterior lighting:turn signal
Summary:
Mirror, outside rearview replacement outside rearview mirror assembly comes equipped with turn signal and auxiliary (puddle) light. if turn signal/puddle lamp is visually different from oe, you will need to swap the original lamp to the
Bulletin:
68302824A$
Component:
135000 visibility:rearview mirrors/devices
Summary:
Auxiliary lamp, outside mirror the auxiliary lamp (puddle lamp) in the outside rearview mirror has been revised. ensure it visually matches the puddle light on the opposite mirror. if not, both sides will need to be replaced
Bulletin:
08-097-14
Component:
135000 visibility:rearview mirrors/devices
Summary:
Mirror tilt in reverse feature is not functioning correctly this bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. the customer may describe one mirror tilting in reverse and the other mirror not tilti
Bulletin:
18-010-14 REV. A
Component:
080000 fuel system, diesel
Summary:
Flash: doser control unit (dcu), heater thaw time improvements and mil illumination this bulletin involves selectively erasing and reprogramming the doser control unit (dcu) with new software. software improvements are available for the d
Bulletin:
18-062-14
Component:
060000 engine and engine cooling
Summary:
Flash: 6.7l diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. several software improvements are available for vehicles equipped with a cummin
Bulletin:
14-001-14 REV. B
Component:
070000 fuel system, gasoline
Summary:
Fuel gelling in cold ambient temperatures this bulletin involves reconfiguring the body control module (bcm). some customers may experience a malfunction indicator lamp (mil) due to fuel related diagnostic trouble code (dtc) and/or may ha
Bulletin:
05-006-14
Component:
030000 brakes (pws)
Summary:
Front and/or rear brake noise (squeal) this bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. the customer may experience a squealing noise during braking coming from the front
Bulletin:
68277402A
Component:
185000 vehicle speed control:cruise control
Summary:
Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
Bulletin:
9003687
Component:
150000 seat belts
Summary:
Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003681
Component:
150000 seat belts
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003693
Component:
060000 engine and engine cooling
Summary:
Gasket, rocker cover if you are replacing this gasket for an oil leak, please call steve alvarado @ (866) 799-1695 ext: 4720271 to arrange for fastrac shipper
Bulletin:
9003694
Component:
060000 engine and engine cooling
Summary:
Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
Bulletin:
30657
Component:
110000 electrical system
Summary:
R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
Bulletin:
30865
Component:
162600 structure:body:hatchback/liftgate
Summary:
04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
Bulletin:
30928
Component:
131000 visibility:windshield
Summary:
55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
Bulletin:
30731
Component:
060000 engine (pws)
Summary:
04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
Bulletin:
30948
Component:
330000 interior lighting
Summary:
Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
Bulletin:
31056
Component:
220000 seats
Summary:
Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
Bulletin:
31127
Component:
070000 fuel system, gasoline
Summary:
Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
Bulletin:
31115
Component:
162900 structure:body:roof and pillars
Summary:
Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
Bulletin:
D-16-28 Rev. A
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Dapap requirements - addition of exterior mirrors (rev. a)
Bulletin:
D-17-08
Component:
350000 equipment
Summary:
Essential flash management
Bulletin:
D-17-11
Component:
350000 equipment
Summary:
Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
Bulletin:
D-17-12
Component:
350000 equipment
Summary:
Shop certification program guidelines
Bulletin:
25-001-17
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
Bulletin:
08-002-13 REV. A
Component:
350000 equipment
Summary:
How to activate the navigation maps on a ra3 radio
Bulletin:
16887
Component:
060000 engine (pws)
Summary:
Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
Bulletin:
17006
Component:
063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
Summary:
68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
Bulletin:
17007
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
Bulletin:
17109
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
Bulletin:
17124
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
Bulletin:
17127
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
Bulletin:
17135
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
Bulletin:
17161
Component:
116000 electrical system:ignition
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17191
Component:
121000 exterior lighting:headlights
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17202
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
18-038-16
Component:
060000 engine and engine cooling
Summary:
P20ee scr nox catalyst efficiency below threshold bank 1 this bulletin involves verifying the proper operation of the diesel exhaust fluid (def) system and, if necessary, replacing the selective catalyst reduction (scr) catalyst assembly
Bulletin:
17598
Component:
160000 structure
Summary:
68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
Bulletin:
20624
Component:
353600 equipment:air conditioner
Summary:
68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
Bulletin:
20610
Component:
060000 engine and engine cooling
Summary:
P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
Bulletin:
22843
Component:
120000 exterior lighting
Summary:
Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
Bulletin:
22842
Component:
060000 engine (pws)
Summary:
05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
Bulletin:
20614
Component:
180000 vehicle speed control
Summary:
P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
Bulletin:
15640
Component:
170000 latches/locks/linkages
Summary:
Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
Bulletin:
16103
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
Bulletin:
16374
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
Bulletin:
68302828A$
Component:
130000 visibility
Summary:
Turn signal, outside rearview mirror the turn signal in the outside rearview mirror has been revised. ensure it visually matches the turn signal on the opposite mirror. if not, both sides will need to be replaced.
Bulletin:
18-023-16
Component:
110000 electrical system
Summary:
Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
Bulletin:
16387
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
Bulletin:
16388
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
Bulletin:
Z5091195A$
Component:
110000 electrical system
Summary:
Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
Bulletin:
23-018-14
Component:
350000 equipment
Summary:
Armrest storage compartment lid difficult to latch this bulletin involves replacing the front center seat armrest storage compartment lid bumpers. front center seat armrest storage compartment lid is difficult to latch due to hard lid bum
Bulletin:
08-036-14 REV. A
Component:
111000 electrical system:battery
Summary:
Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. navigation function may resets itself after using one-shot voi
Bulletin:
09-004-16
Component:
060000 engine and engine cooling
Summary:
Cummins service engine replacement this bulletin involves replacing the engine assembly. remanufactured long block or short block was installed during a prior repair. a new replacement engine will be installed.
Bulletin:
18-022-16
Component:
060000 engine (pws)
Summary:
Flash: 6.7l diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. several software improvements are available for vehicles equipped with a cummi
Bulletin:
15614
Component:
350000 equipment
Summary:
Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
Bulletin:
08-028-16
Component:
118000 electrical system: software
Summary:
Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
Bulletin:
21-013-15
Component:
060000 engine (pws)
Summary:
Flash: as69rc/as66rc transmission shift and diagnostic enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. a small number of customers may experience one or more of
Bulletin:
08-016-15
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Poor radio reception this bulletin involves replacing the satellite antenna if needed. a customer may experience, sxm (sirius/xm) radio has intermittent muting. this occurs in areas where xm signal is degraded and cell signal is very weak
Bulletin:
6th Edition 2015
Component:
350000 equipment
Summary:
Warranty operations newsletter volume 1, issue 6
Bulletin:
08-072-15 REV-A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. ? track names may be displayed twice in usb or sd media modes.
Bulletin:
31-001-15
Component:
220000 seats
Summary:
Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
Bulletin:
1UU47DX9A
Component:
220000 seats
Summary:
Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
Bulletin:
04610124A
Component:
220000 seats
Summary:
Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
Bulletin:
04861963A
Component:
063000 engine and engine cooling:exhaust system
Summary:
Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
Bulletin:
05149141A
Component:
060000 engine (pws)
Summary:
Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
Bulletin:
05154400A
Component:
010000 steering
Summary:
Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
Bulletin:
05191925A
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
Bulletin:
55112621A
Component:
350000 equipment
Summary:
Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
Bulletin:
56041380A
Component:
111000 electrical system:battery
Summary:
Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
Bulletin:
56046094A
Component:
185000 vehicle speed control:cruise control
Summary:
Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
Bulletin:
68079375A
Component:
063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
Summary:
Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
Bulletin:
68080819A
Component:
060000 engine (pws)
Summary:
Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
Bulletin:
68090604A
Component:
100000 power train
Summary:
Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
Bulletin:
68140664A
Component:
350000 equipment
Summary:
Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
Bulletin:
68174064A
Component:
121000 exterior lighting:headlights
Summary:
Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t

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