2013 PREVOST X3-45 Recalls (12)

Campaign:
12V325000 on 07/10/2012
Component:
Suspension:front
Manufactured:
05/03/2012 - 07/05/2012
Affected:
8
Defect:
Prevost is recalling certain model year 2013 x3-45 motor coaches, manufactured from may 4, 2012, through july 6, 2012. the front suspension radius rods may not be properly torqued. as a result, the rods could detach.
Consequence:
If this occurs, the driver may suddenly lose control of the vehicle, increasing the risk of a crash.
Correction:
Prevost will notify owners and dealers will inspect and retorque the front suspension bolts, free of charge. the safety recall began on july 6, 2012. owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Notes:
The prevost recall campaign number is sr12-25.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov

Campaign:
12V337000 on 07/18/2012
Component:
Electrical system
Manufactured:
11/23/2010 - 07/02/2012
Affected:
293
Defect:
Prevost is recalling certain model year 2011-2013 x3-45 and xlii entertainer bus vehicles, manufactured from november 24, 2010, through july 3, 2012. the power cable may come in contact, or rub against sharp, abrasive edges.
Consequence:
If this occurs, a short-circuit, or fire may result, increasing the risk of personal injury.
Correction:
Prevost will notify owners, and dealers will inspect and, as necessary, repair the power cables free of charge. the safety recall is expected to begin during august 2012. owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Notes:
The prevost recall campaign number is sr12-26.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov

Campaign:
12V435000 on 09/05/2012
Component:
Equipment
Manufactured:
05/03/2012 - 07/19/2012
Affected:
15
Defect:
Prevost is recalling certain model year 2013 x3-45 and mth xlii-45e vehicles, all equipped with volvo d13 engines and an automatic fire detection and suppression system (afss). the afss linear thermal detector wire may come in contact with or chafe against its supporting tie cables.
Consequence:
If the detector wire chafes it may cause the afss to activate with no fire present and, as a result, the stop engine feature will be activated, bringing the vehicle to an unplanned stop and increasing the risk of a crash.
Correction:
Prevost will notify owners, and dealers will add a protection cloth to the linear thermal detector wire at the location of tie cable, free of charge. the safety recall began on september 27, 2012. owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Notes:
The prevost recall campaign number is sr12-29.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Campaign:
12V511000 on 10/22/2012
Component:
Electrical system
Manufactured:
11/14/2011 - 08/13/2012
Affected:
91
Defect:
Prevost is recalling certain model year 2012-2013 x3-45 and xlii-45 coach buses, manufactured between november 15, 2011, and august 14, 2012. the power cables may rub against sharp edges in both the rear junction box and the condenser compartment, resulting in a short-circuit.
Consequence:
If the power cables short-circuit, a vehicle fire may result.
Correction:
Prevost will notify owners, and dealers will re-route and repair the affected power cables, as necessary, free of charge. the recall began on november 14, 2012. owners may contact prevost at 1-418-883-2888 x 6558.
Notes:
Prevost's campaign recall number is sr12-39. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
13V021000 on 01/23/2013
Component:
Exterior lighting
Manufactured:
09/24/2012 - 11/28/2012
Affected:
45
Defect:
Prevost is recalling certain model year 2013 x3-45, h3-45, and xlii-45 entertainer coach buses and coach bus shells manufactured september 25, 2012, through january 9, 2013, for failing to conform to the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment." the buses may have missing side reflectors.
Consequence:
The absence of reflectors could reduce the ability for others to see the bus, increasing the risk that another vehicle may crash into the bus.
Correction:
Prevost will notify owners, and dealers will add side reflectors, free of charge. the recall began on february 5, 2013. owners may contact prevost at 1-418-883-2888 x 6558.
Notes:
Prevost's campaign recall number is sr13-05.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
13V039000 on 02/06/2013
Component:
Vehicle speed control:accelerator pedal
Affected:
1,033
Defect:
Prevost is recalling certain model year 2008-2013 x3-45, h3-41 and h3-45 coaches, model year 2011-2013 h3-45 vip coaches, model year 2012-2013 x3-45 vip coaches, and model year 2009-2013 xlii-45 entertainer coaches manufactured from may 16, 2007, through march 14, 2013 and equipped with volvo engines. certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.
Consequence:
Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.
Correction:
Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. the recall began on may 2, 2013. owners may contact prevost at 1-418-831-2046.
Notes:
The prevost recall campaign number is sr13-07.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
13V472000 on 10/22/2013
Component:
Equipment:other:labels
Manufactured:
11/17/2004 - 09/03/2013
Affected:
35
Defect:
Prevost cars, inc. (prevost) is recalling certain model year 2013 x3-45, 2012-2014 h3-45, 2008 h3-45 vip, 2005 xl2, and 2006-2011 xl2-45 entertainer buses equipped with super single tires. the cold inflation pressure shown on the certification plate is higher than the specification for the super single tires installed on the rear axle, which may lead to tire overinflation. thus, these vehicles fail to conform to the requirements of federal motor vehicle safety standard part 567, "certification regulation."
Consequence:
Tire overinflation may reduce traction, braking ability and handling, increasing the the risk of a crash.
Correction:
Prevost will notify owners, and dealers will replace the certification plate, free of charge. the recallbegan on november 22, 2013. owners may contact prevost at 1-418-883-2888. prevost's recall number is sr13-61.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
13V650000 on 12/30/2013
Component:
Visibility:windshield wiper/washer:motor
Manufactured:
05/31/2011 - 05/16/2013
Affected:
682
Defect:
Prevost cars, inc. (prevost) is recalling certain model year 2012-2013 x3-45 vip motorhomes, h3 vip motorhomes and xlii-45 entertainers and model year 2012-2014 model year x3-45, h3-41, h3-45 coaches manufactured june 6, 2011, through may 17, 2013, equipped with jako windshield wiper motors, model swf403195. in the affected vehicles, the windshield wiper motor housing may crack resulting in a loss of windshield wiper function.
Consequence:
Without functioning windshield wipers, the driver's visibility may be reduced, increasing the risk of a crash.
Correction:
Prevost will notify owners, and dealers will inspect the vehicles and any affected windshield wiper motor will be replaced, free of charge. the recall began on february 26, 2014. owners may contact prevost at 1-418-883-2888. prevost's number for this recall is sr14-02.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
14V206000 on 04/22/2014
Component:
Seat belts
Manufactured:
04/30/2010 - 11/06/2013
Affected:
80
Defect:
Prevost cars, inc. (prevost) is recalling certain model year 2010-2013 x3-45 and 2010-2014 h3-45 coaches manufactured may 1, 2010, through november 7, 2013, and equipped with amaya seats with a seat base that can be raised to accommodate wheel chairs. when the seat bases are raised and lowered they may rub against the seat belt and possibly cause damage to the seat belt.
Consequence:
A damaged seat belt may fail in the event of a crash, increasing the risk of injury to the seat occupant.
Correction:
Prevost will notify owners, and dealers will inspect and replace any damaged seat belts, and change the attachment point at the seat to remove the risk of damage to the seat belt, free of charge. the recall began on june 16, 2014. owners may contact prevost customer service at 1-877-773-8678. prevost's number for this recall is sr14-26.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
15V348000 on 06/04/2015
Component:
Electrical system:wiring
Manufactured:
11/29/2009 - 08/11/2014
Affected:
452
Defect:
Prevost cars, inc. (prevost) is recalling certain model year 2010-2014 x3-45, xlii-45, h3-41, and h3-45 coaches manufactured november 30, 2009, to august 12, 2014. in the affected vehicles, the wires for the automatic fire suppression system (afss) linear thermal detector (ltd) may be damaged by temperatures in the engine compartment.
Consequence:
The damaged wires may activate the afss and shutdown the engine, increasing the risk of a vehicle crash.
Correction:
Prevost will notify owners, and dealers will relocate the afss ltd wiring, free of charge. the recall began on july 17, 2015. owners may contact prevost customer service at 1-800-463-7738. prevost's number for this recall is sr15-30.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V618000 on 10/04/2017
Component:
Fuel system, diesel:storage:tank assembly
Manufactured:
10/05/2008 - 09/29/2017
Affected:
3,163
Defect:
Prevost cars, inc. (prevost) is recalling certain 2008-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, x3-45 vip entertainer, and xl2 motor coaches. the fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Consequence:
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. either scenario increases the risk of a crash.
Correction:
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. the recall began on december 4, 2017. owners may contact prevost customer service at 1-866-870-2046. prevost's number for this recall is sr17-28.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V737000 on 11/21/2017
Component:
Equipment
Manufactured:
05/04/2008 - 09/29/2017
Affected:
1,989
Defect:
Prevost cars, inc. (prevost) is recalling certain 2009-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, and x3-45 vip entertainer vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Correction:
Prevost will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. prevost issued an interim notification to owners on february 13, 2018. owners may contact prevost customer service at 1-866-870-2046, or kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "product safety recall" for more information. prevost's number for this recall is sr17-31.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2013 PREVOST X3-45 TSBs (35)

Bulletin:
SP-12-23
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Prevost: corrective measure for the egr valve is necessary because of the unnecessary presence of o-rings, which may prevent free valve actuation. egr valve can be replaced with latest version. models 2012-13 h3-41, h3-h45 coaches, h3-45
Bulletin:
WB-12-18
Component:
115000 electrical system:fuses and circuit breakers
Summary:
Prevost: power is not removed when unplugging fuse f45 to fire protection panel on driver's left console where modification of harness must be performed. models 2012-2013 h3-41, h3-45, x3-45, xlii-45 (coach, commuter & vip shell). *
Bulletin:
MI-12-48
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
Prevost: if rubbing found on 4 inch od turbo outlet pipe, after closing support bracket, then to increase clearance between involved components, a modification of support bracket must be performed. no model or model years listed. *
Bulletin:
WB-12-31
Component:
350000 equipment
Summary:
Prevost: information being provided regarding the replacement of dipstick on certain coaches. models 2009-2013 h3-45, h3-41, x3-45, xl11-45, x3-45. *pe
Bulletin:
WB-13-29
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Prevost: a corrective measure is required due to bolts loosen by being tightened to part made of rubber, causing the radiator fan clutch tripod to come loose and striking radiator core. *pe
Bulletin:
WB-13-32
Component:
118000 electrical system: software
Summary:
Prevost: the nox sensor must be replaced and the ems software needs updating to correct emissions inspections on certain coaches. models 2012-2013 h3-45, h3 vip, x3-45, le mirage xlii. *pe
Bulletin:
MI-13-46
Component:
110000 electrical system
Summary:
Prevost: the combined charging and starting system f81 fuse, on some coaches, can unexpectedly blow and need a 3 amp diode to corresponding 24co circuit to prevent electrical back flow to fuse. models 2011-2013 h3, h3-45 vip converted, x
Bulletin:
WB14-32
Component:
111000 electrical system:battery
Summary:
Prevost: information regarding base of the master relay installed, showing signs of corrosion, in the vehicle battery box of coaches 2010-2013, entertainer 2011-2013 and vip motorhomes 2012-2013. *lj
Bulletin:
SP-15-16
Component:
350000 equipment
Summary:
Prevost: rear junction box connections need inspected with clean terminals and termin8r lubricant or black color guard should be applied following required procedure. model 2011-14 x3-45 (gli). *pe
Bulletin:
SP-15-20-2
Component:
060000 engine (pws)
Summary:
Prevost: on some buses, by vin, will have installed the j-1939 can2 engine subnet cable overlay, due to intermittent logging. model 2011-13 x3-45. *pe
Bulletin:
SP-15-21
Component:
350000 equipment
Summary:
Prevost: on some buses, the junction rear component box cover would be replaced to prevent premature corrosion. model x3-45. *pe
Bulletin:
WB-15-13
Component:
021000 suspension:front
Summary:
Prevost: warranty issued, on some buses, regarding control rod of independent front suspension level valve, contacting air reservoir outlet when going low to high buoy. model 2012-15 x3-45. *pe
Bulletin:
SP-15-309
Component:
112000 electrical system:alternator/generator/regulator
Summary:
Prevost: bosch hd 10 alternator connections, on some buses, need to be inspected and may need other parts and materials, if required. model 2011-14. *pe
Bulletin:
SP-15-328
Component:
033210 service brakes, hydraulic:power assist:hydraulic:hoses, lines/piping, and fittings
Summary:
Prevost: when bus in position of low or high buoy, brake hose will contact air spring support and would need inspected and adjusted, for hose to not interfere. model 2012-15 x3-45. *pe
Bulletin:
SP15-21
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
WB15-13
Component:
020000 suspension
Summary:
Summary to be provided on a future date.
Bulletin:
IS-08080A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
When replacing a vehicle sound selector model vss04 with a new sound selector model vss05, an interface harness is required to connect the vehicle harness to the new sound selector model and a new vss05 compatible radio unit must also be in
Bulletin:
MI16-34
Component:
100000 power train
Summary:
"this maintenance information describes the steps to be followed on your computer to add the volvo engine brake auto mode on the vehicle. the auto mode may be added on us10 and obd13 vehicles that were built before the introduction of the
Bulletin:
WB15-19G
Component:
060000 engine and engine cooling
Summary:
On the vehicles affected by this bulletin, vibration is causing damage to a/c compressor and compressor harness connectors. addition of a reinforcement bracket to bitzer a/c compressor is needed to increase the installation stiffness and re
Bulletin:
SP15-21
Component:
110000 electrical system
Summary:
On the vehicles affected by this bulletin, to prevent premature corrosion of the rear junction box components, replace the junction box cover with a late model "central mount" cover.
Bulletin:
WB15-13A
Component:
020000 suspension
Summary:
On the independent front suspension level valve linkage of the vehicles affected by this bulletin, a control rod may come in contact with an air reservoir outlet when vehicle rises from low to high buoy. as a result, the vehicle may be leve
Bulletin:
WB15-26B
Component:
020000 suspension
Summary:
On the vehicles affected by this bulletin the brake hose may come in contact with the air spring support when the front axle is in low or high position, either by kneeling or low-high buoy. perform an inspection. depending on the result, ad
Bulletin:
WB15-19
Component:
353600 equipment:air conditioner
Summary:
On the vehicles affected by this bulletin, vibration is causing damage to a/c compressor and compressor harness connectors. addition of a reinforcement bracket to bitzer a/c compressor is needed to increase the installation stiffness and re
Bulletin:
MI15-43A
Component:
112000 electrical system:alternator/generator/regulator
Summary:
New aramid cord poly-v belts are now available to replace the polyester cord alternator belts previously used on prevost vehicles.
Bulletin:
MI16-32
Component:
105400 power train:driveline:center support bearing
Summary:
Explains that improved bearings are now available to replace the original bearings used on some prevost vehicles idler pulleys.
Bulletin:
WB14-47B
Component:
060000 engine and engine cooling
Summary:
On the vehicles affected by this bulletin, perform a software update of ecm (engine control module) and acm (aftertreatment control module) to provide improved temperature-related behaviour. the software will also change urea dosing valve b
Bulletin:
SP15-309
Component:
112000 electrical system:alternator/generator/regulator
Summary:
On the vehicles affected by this bulletin, inspect the bosch hd10 alternator connections.
Bulletin:
WB15-13
Component:
020000 suspension
Summary:
On the independent front suspension level valve linkage of the vehicles affected by this bulletin, a control rod may come in contact with an air reservoir outlet when vehicle rises from low to high buoy. as a result, the vehicle may be leve
Bulletin:
SP15-16A
Component:
110000 electrical system
Summary:
On the vehicles affected by this bulletin, inspect the rear junction box connections; clean terminals and apply black color guard or termin8r lubricant following the procedure below.
Bulletin:
SP15-20A
Component:
114000 electrical system:wiring
Summary:
To correct the j-1939 can2 and nox sensor faults that have been intermittently logging, a dedicated can harness cable (twisted wires) will run from connector c26 near the acm in the condenser compartment to the splice bar connector s-bar 1
Bulletin:
SP15-32
Component:
110000 electrical system
Summary:
On the vehicles affected by this bulletin, to reduce the possibility of fault codes the dpf differential pressure sensor signal wire needs to be replaced by a single wire from the dpf differential pressure sensor directly to the acm connect
Bulletin:
IS-14152
Component:
062300 engine and engine cooling:cooling system:hose
Summary:
This instruction sheet prvides a road side and workshop instructions for replacing 040949 6mm def hose to a 4mm id hose.
Bulletin:
MI15-61
Component:
060000 engine (pws)
Summary:
This maintrenance infomration explains that the castrol syntrans oil isn?t fully approved for 500 000 miles (800 000 km) extended drain intervals on the volvo i-shift transmission. for this reason, this oil has been downgraded to regular d
Bulletin:
WB15-50
Component:
355100 equipment:other:labels
Summary:
On the vehicles affected by this bulletin the rear junction box decal located in the right engine compartment is displaying incorrect information regarding the r34 relay voltage. specifically, the r34 relay should be identified as a 24 v
Bulletin:
MI15-51
Component:
353600 equipment:air conditioner
Summary:
This maintenance information explains how to run a n air conditionning performance test

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