2013 PORSCHE CAYENNE Recalls (2)
- Campaign:
- 13V506000 on 11/03/2013
- Component:
- Electrical system: instrument panel
- Manufactured:
- 05/26/2013 - 07/09/2013
- Affected:
- 207
- Defect:
- Porsche cars north america, inc. (porsche) is recalling certain model year 2013-2014 cayenne and cayenne gts, model year 2013 cayenne diesel and model year 2014 cayenne s, s hybrid, turbo, and turbo s vehicles manufactured may 27, 2013, through july 10, 2013. in the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.
- Consequence:
- The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
- Correction:
- Porsche will notify owners, and dealers will update the instrument cluster software free of charge. the recall began on december 5, 2013. owners may contact porsche at 1-800-767-7243. porsche's recall number is ad03.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V169000 on 03/22/2016
- Component:
- Service brakes, hydraulic:pedals and linkages
- Manufactured:
- 04/27/2010 - 01/10/2016
- Affected:
- 88,300
- Defect:
- Porsche cars north america, inc. (porsche) is recalling certain model year 2011-2016 cayenne vehicles manufactured april 28, 2010, to january 11, 2016. the brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
- Consequence:
- If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
- Correction:
- Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. the recall began on july 8, 2016. owners may contact porsche customer service at 1-800-767-7243. porsche's number for this recall is ag02.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2013 PORSCHE CAYENNE TSBs (52)
- Bulletin:
- TI-3-13
- Component:
- 980000 unknown or other
- Summary:
- Porsche: the anti roll bar leaks when depressurized, due to sealing ring, on pdcc, being damage during assembly, resulting in gradual loss of hydraulic fluid when engine is on. models 2013-2014 cayenne (92a)/cayenne s (92a)/cayenne gts (
- Bulletin:
- ATI-1301
- Component:
- 031100 service brakes, electric
- Summary:
- Porsche: information provided on successfully calibrating electronic parking brakes. models 2010-2013 panamera, cayenne, sport cars(9x1). *pe
- Bulletin:
- TI-51-13
- Component:
- 105500 power train:driveline:differential unit
- Summary:
- Porsche: information concerning the rear- differential lock control unit re-programming. models include cayenne (92a)/ cayenne diesel (92a)/ cayenne s (92a)/ cayenne gts (92a)/ cayenne turbo (92a)/ cayenne gts (92a)/ cayenne turbo s (92a
- Bulletin:
- SB-1502
- Component:
- 350000 equipment
- Summary:
- Porsche cayenne (92a) bulletin on replacing cowl drain. if cowl cage will not fasten properly to the body replace it. *cn
- Bulletin:
- SB-1504-2760
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25/16
- Component:
- 031000 service brakes, hydraulic:pedals and linkages
- Summary:
- Ag02 stop sale campaign/recall campaign - checking circlip on bearing bracket for pedals internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre
- Bulletin:
- 122-J8L6N-09
- Component:
- 118000 electrical system: software
- Summary:
- Enabling online services
- Bulletin:
- 122-Q5C4S-06
- Component:
- 060000 engine (pws)
- Summary:
- Issue: oil in the wiring harness. information: if oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
- Bulletin:
- 122-E2Z6Z-06
- Component:
- 072000 fuel system, gasoline:delivery
- Summary:
- Concerns: fuel level sender information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. there is a possibility that the fuel level senders on the affected vehiclesmay not have been calibrated corr
- Bulletin:
- 122-U5E8V-06
- Component:
- 105500 power train:driveline:differential unit
- Summary:
- Concerns: rear-differential lock control unit information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. with the current data record for regulating the rear-differential lock, noises ("rattling")
- Bulletin:
- 122-L4A6G-06
- Component:
- 100000 power train
- Summary:
- Concerns: rear-differential lock control unit information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. with the current data record for regulating the rear-differential lock, there may be increa
- Bulletin:
- 122-C8C7Z-06
- Component:
- 353000 equipment:electrical
- Summary:
- Concerns: analog clock on dashboard. information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. there is a possibility that analog clocks from a batch that does not conform to the high quality st
- Bulletin:
- 122-H2Z2K-06
- Component:
- 020000 suspension
- Summary:
- Concerns: suspension alignment information: this is to inform you of a stop sale campaign/workshop campaign on the above-mentioned vehicles. the rear axle on the affected vehicles was not aligned and adjusted correctly during the product
- Bulletin:
- 122-P5N6L-06
- Component:
- 060000 engine and engine cooling
- Summary:
- Concerns: engine-oil level revision: revision 1-january 29, 2013, revises wc47 to add the cayenne diesel (92a) to the cayenne s hybrid (92a) as a "vehicle type" affected by this campaign. information: this is to inform you of a voluntary
- Bulletin:
- 122-V6D7F-06
- Component:
- 060000 engine and engine cooling
- Summary:
- Concerns: engine-oil level information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. engine oil consumptionmight increase during the vehicle's run-in period in some cases. as a result, it may be
- Bulletin:
- 122-W5S3Z-06
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Concerns: electronic logbook in porsche communication management (pcm) 3.1 information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. implausible entries can appear in the logbook (e.g. negativemi
- Bulletin:
- 122-R2Z9S-06
- Component:
- 356000 equipment adaptive
- Summary:
- Concerns: selector support information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. there is a possibility that a selector support from a defective batch on which the plastic sleeve on the sele
- Bulletin:
- 122-E7Q7N-05
- Component:
- 060000 engine and engine cooling
- Summary:
- Concerns: oil guide housing information: oil leak ("sweating", drops of oil) on engine in oil guide housing area we have discovered that the cause of some leaks in the specified area could not be detected and determined definitively in t
- Bulletin:
- 122-R8J2G-06
- Component:
- 356000 equipment adaptive
- Summary:
- Concerns: center armrest opener information: this is to inform you of a voluntary workshop campaign on the above-mentioned vehicles. there is a possibility that center armrest openers that do not conform to the high quality standards of p
- Bulletin:
- 122-A4N7P-09
- Component:
- 118500 electrical system: integrated trailer brake control
- Summary:
- Information: a cayenne with optional equipment no. 1d6 will come with a trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. the cayenn
- Bulletin:
- 122-E3D6M-12
- Component:
- 110000 electrical system
- Summary:
- Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. as a result, the contacts can become corroded. in the event of a customer complaint, check the plug connection o
- Bulletin:
- 122-G8Z4D-10
- Component:
- 125100 exterior lighting:brake lights:switch
- Summary:
- Information: a cayenne with optional equipment no. 1d6 will come with a trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. the cayenn
- Bulletin:
- 122-Q3V5G-10
- Component:
- 110000 electrical system
- Summary:
- Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptommust be simulate
- Bulletin:
- 122-P6P7K-10
- Component:
- 350000 equipment
- Summary:
- Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. the optimized transfer case is used during production from week 31/2016. if the transfer case needs to be replaced, check the p
- Bulletin:
- 122-E3D6M-12
- Component:
- 110000 electrical system
- Summary:
- Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. as a result, the contacts can become corroded. in the event of a customer complaint, check the plug connection o
- Bulletin:
- 122-T5P5F-07
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Information: converting transfer cases that are still in stock to the new type before installing themin customer vehicles.
- Bulletin:
- 122-S5L3F-07
- Component:
- 111000 electrical system:battery
- Summary:
- Concerns: agm starter battery (referred to below simply as ?battery?) information: customer complaints concerning battery-related topics recurring customer complaints concerning topics relating to battery capacity and quality.
- Bulletin:
- 122-Y6R5S-07
- Component:
- 111000 electrical system:battery
- Summary:
- Concerns: agm starter battery (referred to below simply as 'battery') situation: support for the care andmaintenance of the agmstarter battery (at the dealership): from the time the vehicle is delivered to the porsche centre until it is h
- Bulletin:
- 122-F7A7X-10
- Component:
- 118000 electrical system: software
- Summary:
- The rear lid closes at a higher speed particularly at cold temperatures. the signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software.
- Bulletin:
- 122-Q5N4V-10
- Component:
- 060000 engine and engine cooling
- Summary:
- Reworking connector on engine coolant level sensor for low-temperature cooling system (red "engine coolant level" warning message in the instrument cluster/sy2215)? contact problems with the installed plug contacts in the connector for the
- Bulletin:
- 122-D2Y3E-01
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- The turbocharger is damaged by detached parts of the cracked inner part of the manifold. a faulty turbocharger is diagnosed due to loss of power and when the "check engine" warning is activated. however, a faulty turbocharger can also be
- Bulletin:
- 122-N9F6H-01
- Component:
- 353000 equipment:electrical
- Summary:
- Information: the customer complains that certain functions of the front camera are not available at times: * lane change assist not available * porsche dynamic light system not available * traffic sign recognition not available cause: i
- Bulletin:
- 122-Z3X2N-12
- Component:
- 070000 fuel system, gasoline
- Summary:
- Information: fc00001e for right side rear lid strut is set in the rear lid control unit. the actual fault may be in the left rear lid strut. information for workshop: the cause could be software or moisture in the rear lid control unit. if
- Bulletin:
- 122-J4H9M-12
- Component:
- 060000 engine (pws)
- Summary:
- Situation: cayenne diesel vehicles were equipped with undisclosed auxiliary emission control devices which are not permitted by emissions regulations. action required: install updated engine control module (dme) software, transmission c
- Bulletin:
- 122-N6B7V-12
- Component:
- 010000 steering
- Summary:
- Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptom must be simulate
- Bulletin:
- 122-T7Y5Q-12
- Component:
- 110000 electrical system
- Summary:
- Information: this document updates information previously published in eq 1105, eq 1105, and eq 1401. to provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg
- Bulletin:
- 122-T3F3A-01
- Component:
- 080000 fuel system, diesel
- Summary:
- Subject: ensuring the quality of vehicles following storage information: due to the stop sale for cayenne diesel vehicles, pre-owned vehicles were stored for a long time at the dealerships.
- Bulletin:
- 122-M3B5L-03
- Component:
- 104000 power train:transfer case (4-wheel drive)
- Summary:
- Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptommust be simulate
- Bulletin:
- 122-A6Z3V-03
- Component:
- 063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
- Summary:
- Subject: intake valves and intake ports information: carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. if there is a complaint about knocking combustion, e.g. during acceleration at high load, the con
- Bulletin:
- 122-A5L9U-04
- Component:
- 070000 fuel system, gasoline
- Summary:
- Information: analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a pentosin leak in the pump. in the event of a complaint about traces of oil in the hydraulic pump or tandem pump a
- Bulletin:
- 122-G9T9Y-04
- Component:
- 100000 power train
- Summary:
- Vehicle types: cayenne/cayenne diesel/cayenne s/cayenne gts/cayenne s hybrid/cayenne turbo/cayenne turbo s concern: current approval status: january 2018
- Bulletin:
- 122-F4U4P-04
- Component:
- 110000 electrical system
- Summary:
- Model line: cayenne (92a) macan (95b) concerns: agm starter battery (referred to below simply as ?battery?) situation: customer complaints concerning battery-related topics recurring customer complaints concerning topics relating to bat
- Bulletin:
- 122-B9V4V-06
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Information: the approval and support management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the support specialists within porsche r&d. as a result, this process has
- Bulletin:
- 122-P5G7U-07
- Component:
- 070000 fuel system, gasoline
- Summary:
- Oil in the wiring harness. if oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
- Bulletin:
- 122-R9H5B-07
- Component:
- 060000 engine (pws)
- Summary:
- Concerns: belt tensioner information: checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
- Bulletin:
- 122-P5G7U-07
- Component:
- 060000 engine (pws)
- Summary:
- Oil in the wiring harness. if oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
- Bulletin:
- 122-R9H5B-07
- Component:
- 060000 engine (pws)
- Summary:
- Concerns: belt tensioner information: checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
- Bulletin:
- 122-X5F7U-08
- Component:
- 030000 brakes (pws)
- Summary:
- Symptom customers complain that the brake pedal does not always return completely to its end position following actuation.
- Bulletin:
- 122-R4C7X-08
- Component:
- 280000 back over prevention
- Summary:
- Subject: front camera symptom: the customer complains that certain functions of the front camera are not available at times: lane change assist not available porsche dynamic light system not available traffic sign recognition not avail
- Bulletin:
- 122-P2Q5Z-10
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Subject: documentation of the implementation of ag01 emissions recall in the in-form tool information: the implementation of campaign "ag01 emissions recall" was not documented fully according to specifications in the in-form tool on the
- Bulletin:
- 122-X3H4Z-10
- Component:
- 060000 engine (pws)
- Summary:
- Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptommust be simulate
- Bulletin:
- 122-F9S5J-09
- Component:
- 110000 electrical system
- Summary:
- Cause the control unit for the auxiliary alarm system has limited bus communication. date of introduction control units for the auxiliary alarm system with updated software have been used in production since the beginning of december 20
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