2013 MERCEDES BENZ E350 Recalls (6)
- Campaign:
- 15V088000 on 02/12/2015
- Component:
- Structure:body:hood
- Manufactured:
- 07/01/2012 - 11/30/2014
- Affected:
- 147,224
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2013-2015 e350 sedan, e350 4matic sedan, e350 4matic station wagon, e400 hybrid sedan, cls 550 cgi, and cls550 4matic, 2013-2014 e550 4matic sedan, 2013 e63 sedan, e63 station wagon and cls63, 2014-2015 cls63 4matic, e63 4matic sedan, e63 4matic sedan "s", and e63 4matic station wagon, 2015 cls400, 2015 e400 sedan, e400 4matic sedan and cls400 4matic and 2014 cls63 "s". the affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
- Consequence:
- If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
- Correction:
- Mbusa will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. the recall began march 6, 2015. owners may contact mbusa customer service at 1-201-573-5339. mbusa's number for this recall is 2015020001.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V177000 on 03/16/2017
- Component:
- Air bags:frontal:sensor/control module
- Manufactured:
- 12/31/2007 - 12/31/2016
- Affected:
- 51
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Correction:
- Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V177000 on 03/16/2017
- Component:
- Electrical system: software
- Manufactured:
- 12/31/2007 - 12/31/2016
- Affected:
- 51
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Correction:
- Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V627000 on 10/10/2017
- Component:
- Air bags:frontal
- Affected:
- 495,290
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Correction:
- Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V627000 on 10/10/2017
- Component:
- Air bags:frontal
- Affected:
- 495,290
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Correction:
- Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V043000 on 01/15/2018
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 02/09/2012 - 04/19/2013
- Affected:
- 132,167
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2013 c250, c250 coupe, c350 coupe 4matic, c300 4matic, c350, c350 coupe, c63 amg, c63 coupe, e350 cabrio, e350 coupe, e550 cabrio, e350 coupe 4matic, e550 coupe, glk350 4matic, glk250 bluetec 4matic, glk350, sls coupe, sls amg gt coupe, and sls roadster vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, mbusa is recalling certain 2010 c300, c300 4matic, c63 amg, e350 coupe, e550 coupe, glk350, and glk350 4matic vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." mbusa is also recalling certain 2009 c300, c300 4matic, c63 amg, and c350 vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi, mn, mo, nh, ny, nd, or, ri, sd, ut, vt, wa, wi and wy or "zone c." in the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. mercedes issued an interim notification to owners on february 23, 2018. a second notice will be mailed when remedy parts are available. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2013 MERCEDES BENZ E350 TSBs (19)
- Bulletin:
- LI33-15-P047471
- Component:
- 021244 suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle
- Summary:
- Xentry (mercedes): with steering at full lock, noise can be heard, like knocking and/or creaking, coming from area of front axle when maneuvering. models 203 (c240, 320, 32, 230), 171 (slk350, 55, 280), 209 (clk 320, 500, 55, 63), 204 (c3
- Bulletin:
- SC-2013010001
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mercedes: due to left and right secondary chain tensioners, of the check valve, being installed and pressed deeply into cylinder heads, the oil supply can not be ensured for cylinder head, and check valve, of left and right secondary chai
- Bulletin:
- LI27-19-P056151
- Component:
- 103000 power train:automatic transmission
- Summary:
- Xentry (mercedes): on some vehicles, sensors are delivering incorrect rpm and control unit of transmission is detecting overspeeding, with possible cause of software error. models 212. *pe
- Bulletin:
- SC-2013050005
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Mercedes: the automatic transmission do not meet internal specifications, in some vehicles, that causes, in some cases, the transmission to make noises and need to have automatic transmission replaced. models 2011 204 (c series), x204(c s
- Bulletin:
- LI27-00P-056298
- Component:
- 103000 power train:automatic transmission
- Summary:
- Xentry (mercedes): after driving long periods, some vehicles may experience ready indicator is yellow on instrument cluster, or oil for transmission is higher than 100 degrees, or electric motor for hybrid are not active. models 212.098,
- Bulletin:
- PB-54-10-225-D
- Component:
- 111000 electrical system:battery
- Summary:
- Mercedes: information provide regarding the handling high voltage systems in hybrid vehicles. models 221, 212, 164. no model years listed. *pe
- Bulletin:
- LI91-45P056629
- Component:
- 150000 seat belts
- Summary:
- Xentry (mercedes): on some vehicles, the seat belt extender switch fails to operate. model 207. no model years. *pe
- Bulletin:
- LI54-15-P057373
- Component:
- 115000 electrical system:fuses and circuit breakers
- Summary:
- Xentry (mercedes): the fuse and relay boxes (srb) in engine compartment or rear compartment has a malfunction and disruptions to communication paths causing a no start in vehicle. model 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
- Bulletin:
- SCB-2013090008
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes: software fails to correspond, on some vehicles, to current production configuration. model 2013 166 (ml), x166 (gl), 204 (c), x204 (glk), 207 (e-coupe), 212 (e), 218 (cls), 231 (sl). *pe
- Bulletin:
- SCB-2013120001
- Component:
- 123000 exterior lighting:tail lights
- Summary:
- Xentry (mercedes): moisture is entering trunk of vehicle due to failure of seam seal, of left rear tail lamp, not meeting the required specification. model 2013 207 (e coupe). *pe
- Bulletin:
- LI-54-15-P057918
- Component:
- 110000 electrical system
- Summary:
- Xentry (mercedes): the side markers continuously lights up, due to damaged esd of driver circuitry side marker output. *pe
- Bulletin:
- LI-27-19P056458
- Component:
- 103000 power train:automatic transmission
- Summary:
- Xentry (mercedes): combination of fault codes p060c00 and/or p060600, causing various transmission symptoms due to central processing unit, software induced internal control unit fault is detected. model 212.098, 212.298, 212. 095, 212.19
- Bulletin:
- LI46-35P059241
- Component:
- 010000 steering
- Summary:
- Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering malfunction, service required. steering system is sluggish. model 117
- Bulletin:
- 2013040003
- Component:
- 203000 wheels:lugs/nuts/bolts
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- P-B-42.10/124
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LI82.95-P-054406
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LI07.08-P-060993
- Component:
- 060000 engine (pws)
- Summary:
- Engine diagnosis warning lamp lights up in instrument cluster, fault code u145400: "implausible data were received from the ethanol sensor"
- Bulletin:
- LI82.70-P-060004
- Component:
- 353000 equipment:electrical
- Summary:
- Iphone mobile phone: various complaints after software update to ios8
- Bulletin:
- LI54.10-P-060034
- Component:
- 060000 engine (pws)
- Summary:
- Vehicle cannot be unlocked (cl), engine does not start - 12v starter battery discharged
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