2013 MERCEDES BENZ C250 Recalls (5)
- Campaign:
- 17V177000 on 03/16/2017
- Component:
- Air bags:frontal:sensor/control module
- Manufactured:
- 12/31/2007 - 02/28/2017
- Affected:
- 51
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Correction:
- Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V177000 on 03/16/2017
- Component:
- Electrical system: software
- Manufactured:
- 12/31/2007 - 02/28/2017
- Affected:
- 51
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Correction:
- Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V252000 on 04/13/2017
- Component:
- Steering
- Manufactured:
- 12/31/2012 - 12/30/2014
- Affected:
- 168
- Defect:
- Mercedes-benz usa llc. (mbusa) is recalling certain 2013-2014 c250, c300 4matic, glk250 4matic bluetec and glk350 vehicles, 2013 c250 coupe, c350, c350 4matic coupe, c350 coupe and c63 amg coupe vehicles, and 2013-2015 glk350 4matic vehicles. the steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
- Consequence:
- A loss of steering can increase the risk of a crash.
- Correction:
- Mbusa will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. the recall began may 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V627000 on 10/10/2017
- Component:
- Air bags:frontal
- Affected:
- 495,290
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Correction:
- Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V043000 on 01/15/2018
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 03/28/2012 - 06/21/2013
- Affected:
- 132,167
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2013 c250, c250 coupe, c350 coupe 4matic, c300 4matic, c350, c350 coupe, c63 amg, c63 coupe, e350 cabrio, e350 coupe, e550 cabrio, e350 coupe 4matic, e550 coupe, glk350 4matic, glk250 bluetec 4matic, glk350, sls coupe, sls amg gt coupe, and sls roadster vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, mbusa is recalling certain 2010 c300, c300 4matic, c63 amg, e350 coupe, e550 coupe, glk350, and glk350 4matic vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." mbusa is also recalling certain 2009 c300, c300 4matic, c63 amg, and c350 vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi, mn, mo, nh, ny, nd, or, ri, sd, ut, vt, wa, wi and wy or "zone c." in the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. mercedes issued an interim notification to owners on february 23, 2018. a second notice will be mailed when remedy parts are available. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2013 MERCEDES BENZ C250 TSBs (24)
- Bulletin:
- LI82-95-P054406
- Component:
- 117000 digital instrument panel
- Summary:
- Xentry (mercedes): after taking vehicle out transport mode, instrument cluster displays message sos mbrace service not activated. models 2013 166, 172, 204, 207, 212, 218, 231, 463. *pe
- Bulletin:
- LI80-57-P051521
- Component:
- 012200 steering:column locking:anti-theft device
- Summary:
- Xentry (mercedes): an internal issue with electronic steering lock is causing a failure of no cranking, intermittent no crank or no start and warning icons will not illuminate in icm. model glk350, e350, 550. no model years listed.
- Bulletin:
- LI54-10-P054089
- Component:
- 111000 electrical system:battery
- Summary:
- Xentry (mercedes): after ignition is off, rotary light switch sends wrong signal due to battery discharged and vehicle not starting. model e350,550,63, c300,350,63,250, glk350. no model years listed. *pe
- Bulletin:
- LI-47-00
- Component:
- 060000 engine (pws)
- Summary:
- Xentry: m271.8 evo engine has poor accelerator response- lack of power under full load and high rpm. engine diagnosis warning lamp (cel) lights up, vehicle is in limp-home mode (may or may not be intermittent). *js
- Bulletin:
- LI33-15-P047471
- Component:
- 021244 suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle
- Summary:
- Xentry (mercedes): with steering at full lock, noise can be heard, like knocking and/or creaking, coming from area of front axle when maneuvering. models 203 (c240, 320, 32, 230), 171 (slk350, 55, 280), 209 (clk 320, 500, 55, 63), 204 (c3
- Bulletin:
- LI54-71-P055558
- Component:
- 118000 electrical system: software
- Summary:
- Xentry (mercedes): displayed in multifunction "lane keeping assist is inoperative and active lane keeping assist is inoperative" when driving over lane marking. models 204 (c300, 350, 63, 250). *pe
- Bulletin:
- SC-2013050005
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Mercedes: the automatic transmission do not meet internal specifications, in some vehicles, that causes, in some cases, the transmission to make noises and need to have automatic transmission replaced. models 2011 204 (c series), x204(c s
- Bulletin:
- LI-46-35P055436
- Component:
- 016000 steering:electric power assist system
- Summary:
- Xentry (mercedes): red display message in instrument cluster power steering malfunction and steering assistance is reduced, check immediately the owner's manual after engine start. model 207, 204, 212, 231. no model year.
- Bulletin:
- LI54-15-P057373
- Component:
- 115000 electrical system:fuses and circuit breakers
- Summary:
- Xentry (mercedes): the fuse and relay boxes (srb) in engine compartment or rear compartment has a malfunction and disruptions to communication paths causing a no start in vehicle. model 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
- Bulletin:
- SCB-2013090008
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes: software fails to correspond, on some vehicles, to current production configuration. model 2013 166 (ml), x166 (gl), 204 (c), x204 (glk), 207 (e-coupe), 212 (e), 218 (cls), 231 (sl). *pe
- Bulletin:
- LI46-35P059241
- Component:
- 010000 steering
- Summary:
- Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering malfunction, service required. steering system is sluggish. model 117
- Bulletin:
- 2014010001
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Mercedes benz:e-class hybrid 2013-2015 starter may not reach the required amount of starting procedures. stop/start function is no longer available. *lj
- Bulletin:
- LI54.18-P-059464
- Component:
- 183000 vehicle speed control:cables
- Summary:
- Xentry: regarding transit resistances malfunction fault message in instrument cluster, intermittently, due sensitivity of system - esp, bas, pre-safe for model series 204/212/207 as of production year 2013 and selected engine variants.
- Bulletin:
- LI82-85-P061041
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Xentry (mercedes): the garmin sd card navigation fails to change route when deviating from original, interpreting incorrectly access restrictions on roads, and when at intersections navigation instructions absent. model 205. no years lis
- Bulletin:
- LI54-18-P-057927
- Component:
- 060000 engine (pws)
- Summary:
- Xentry (daimler): stored in engine control unit are faults relating to throttle valve actuator and/or oxygen sensor due to occasional transition resistance at contacts, causing engine diagnosis warning lamp to be inactive. model all.
- Bulletin:
- 2013010001
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- AP00-20-P-0043EL
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- P-B-88.40/91A
- Component:
- 116000 electrical system:ignition
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- P-B-88.40/89
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- S-B-14.40/32
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LI82.95-P-054406
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LI32.25-P-061137
- Component:
- 021000 suspension:front
- Summary:
- Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
- Bulletin:
- LI54.18-P-062956
- Component:
- 117000 digital instrument panel
- Summary:
- Esp, bas, pre-safe - fault message in instrument cluster
- Bulletin:
- LI07 70-P-066276
- Component:
- 060000 engine and engine cooling
- Summary:
- Check engine light is on with dtc p030185/ p030685 for misfire cylinder 1 and 6.
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