2013 INTERNATIONAL TERRASTAR Recalls (4)
- Campaign:
- 13V146000 on 04/16/2013
- Component:
- Visibility
- Manufactured:
- 05/31/2010 - 03/06/2012
- Affected:
- 14,720
- Defect:
- Navistar is recalling certain model year 2011-2012 international lonestar, model year 2012-2013 international terrastar and model year 2011-2013 international durastar, prostar, transtar, and workstar commercial trucks manufactured from june 1, 2010, through march 7, 2012 and equipped with day cab codes 16cab, 16030, or 16196 and feature codes 16wce, 16wcr, 16xwd, 16xwe, 16xwv, 16xxb, 16xxd, 16xxe, 16xxg, or 16xyn sun shades. the sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.
- Consequence:
- If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
- Correction:
- Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. the safety recall began on september 10, 2013. owners may contact navistar at 1-800-448-7825. navistar's campaign number is 13505.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.navistar's number for this campaign is 13505.
- Campaign:
- 13V306000 on 07/16/2013
- Component:
- Equipment
- Manufactured:
- 06/11/2013 - 06/11/2013
- Affected:
- 5
- Defect:
- Matthews specialty vehicles is recalling one model year 2013 freightliner xcr bus manufactured june 27, 2013; and one model year 2000 thomas built fe bus manufactured april 15, 2013; and model year 2013 international terrastar buses manufactured june 12, 2013; and one model year 2011 thomas built chsu/mickey bus manufactured april 24, 2013. due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
- Consequence:
- If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
- Correction:
- Matthews specialty vehicles will notify the owner and dometic staff will replace the affected motor with one of a different design. the recall began on august 13, 2013. owners may contact dometic at 1-888-447-0003 for more information. owners are being instructed not to drive their vehicle until repairs can be performed.
- Notes:
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V063000 on 02/23/2014
- Component:
- Electrical system: software
- Manufactured:
- 02/24/2010 - 02/17/2013
- Affected:
- 538
- Defect:
- Navistar, inc. (navistar) is recalling certain model year 2011-2014 international durastar trucks and 2012-2014 international terrastar trucks intended for emergency vehicle operations manufactured from february 25, 2010, through february 18, 2013, and equipped with 2010 maxxforce 7 v8 diesel engines. in the affected vehicles, the engine warning protection shutdown (ewps) was inadvertently re-enabled when the engine control module (ecm) was recalibrated.
- Consequence:
- If the engine warning protection system is enabled and certain engine faults occur, the emergency vehicle may shutdown (ewps) hampering rescue operations and increasing the risk of injury.
- Correction:
- Navistar will notify owners, and dealers will recalibrate the ecm software to ensure that the ewps is disabled, free of charge. the recall began on march 12, 2014. owners may contact navistar at 1-331-332-5000. navistar's recall number for this campaign is 14505.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V241000 on 04/21/2015
- Component:
- Visibility:defroster/defogger system:windshield:blower
- Manufactured:
- 11/09/2010 - 03/09/2014
- Affected:
- 82,736
- Defect:
- Navistar, inc. (navistar) is recalling certain model year 2011-2015 international durastar, prostar, transtar and workstar, 2012-2015 international terrastar, 2013-2015 international lonestar and ic bus hc, and 2014-2015 ic bus ac vehicles. a vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the hvac system linear power module (lpm) which is used to control the blower speed. the overvoltage condition could result in the overheating and failure of the lpm.
- Consequence:
- If the lpm overheats and fails, there is an increased risk of a fire.
- Correction:
- Navistar will notify owners, and dealers will replace the lpm with an upgraded one, free of charge. an interim letter was mailed to owners on june 18, 2015. a second notification will mailed when parts become available. the recall began on august 6, 2015. owners may contact navistar customer service at 1-800-448-7825. navistar's number for this recall is 15509.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2013 INTERNATIONAL TERRASTAR TSBs (108)
- Bulletin:
- AFC-13915
- Component:
- 353600 equipment:air conditioner
- Summary:
- Navistar: some vehicles may have loose or broken bolts on the ac compressor support. models include ce c bus, durastar, hc c bus, and terrastar built from july 12, 2007 to may 29, 2013. ae s bus, be s bus, and ce s bus built from june 12,20
- Bulletin:
- IK-1600178
- Component:
- 021220 suspension:front:springs:torsion bar
- Summary:
- International: this is a cosmetic issue, on some trucks, where a design change for the torsion bar retention pin, due to possible rotating and wearing against and/or cracking grille opening reinforcement (gor). models 2011-2013 terrastar.
- Bulletin:
- IK0400122
- Component:
- 118000 electrical system: software
- Summary:
- Iknow: after replacement, program trw 355 abs module. model terrastar. no model years given.*js
- Bulletin:
- IK-0800414
- Component:
- 110000 electrical system
- Summary:
- International: information regarding issue with power windows failing to operate properly or power doors failing to lock or when window stops, button pressed and window resumes operation. models terrastar, durastar, workstar, transstar, p
- Bulletin:
- IK-0700057
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Iknow: some vehicles may experience an exhaust leak. this bulletin is the repair procedure for the leak between the turbocharger adapter and the turbocharger down pipe. no model years were provided.*js updated 02/07/2013 *js
- Bulletin:
- IK-1200820
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- International: an improperly changing parameter in an abs module or an ecm calibration update, can cause one or more faults. *pe
- Bulletin:
- IK-1300138
- Component:
- 102000 power train:manual transmission
- Summary:
- International: information provided regarding the operational and diagnostic of transfer case with 4 feedback switches and 2 electric actuators. model terrastar. *pe
- Bulletin:
- IK-1201157
- Component:
- 060000 engine (pws)
- Summary:
- Ik1201157 - update for excessive lubrication oil consumption
- Bulletin:
- IK-1201253
- Component:
- 063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
- Summary:
- Ik1201253 - exhaust manifold service procedures
- Bulletin:
- IK-1201314
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Performing relative compression test and misfire test with cpa tool
- Bulletin:
- IK-1201326
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Ik1201326 - service parts damaged new turbocharger oil supply tube
- Bulletin:
- IK-1500051
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Ik1500051 - davco fuel pro 382 technical manual, installation, diagnostics, and service
- Bulletin:
- IK1600222
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Power window binding
- Bulletin:
- IK0800475
- Component:
- 110000 electrical system
- Summary:
- Radio diagnostics and information
- Bulletin:
- IK0800463
- Component:
- 110000 electrical system
- Summary:
- High or spiking voltage only with leece-neville alternator using remote voltage sense
- Bulletin:
- IK1600207
- Component:
- 162300 structure:body:door
- Summary:
- Wind noise at upper side door
- Bulletin:
- IK1900220
- Component:
- 350000 equipment
- Summary:
- Geotab with wye cable installation
- Bulletin:
- IK1200029
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator internal restriction and flush procedure
- Bulletin:
- IK0800139
- Component:
- 110000 electrical system
- Summary:
- Remote engine speed control module (rescm) troubleshooting
- Bulletin:
- IK0800348
- Component:
- 110000 electrical system
- Summary:
- Combined or separate, turn and stop lights
- Bulletin:
- IK1600202
- Component:
- 060000 engine (pws)
- Summary:
- Cowl tray seal; only built prior to 11/11/2013
- Bulletin:
- IK1600207
- Component:
- 160000 structure
- Summary:
- Wind noise at upper side door
- Bulletin:
- IK0300061
- Component:
- 020000 suspension
- Summary:
- 8,000 lbs front suspension lean correction
- Bulletin:
- IK1900225
- Component:
- 353600 equipment:air conditioner
- Summary:
- Air conditioning mechanical pressures diagnostics
- Bulletin:
- IK1900226
- Component:
- 353600 equipment:air conditioner
- Summary:
- Air conditioning control head diagnostics
- Bulletin:
- IK1900228
- Component:
- 353600 equipment:air conditioner
- Summary:
- 2010 and newer vehicle air conditioning diagnostics (start here)
- Bulletin:
- IK1600207
- Component:
- 162300 structure:body:door
- Summary:
- Wind noise at upper side door
- Bulletin:
- IK1600222
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Power window binding
- Bulletin:
- IK1900223
- Component:
- 353600 equipment:air conditioner
- Summary:
- Air conditioning electrical diagnostics
- Bulletin:
- IK1900228
- Component:
- 353600 equipment:air conditioner
- Summary:
- 2010 and newer vehicle air conditioning diagnostics (start here)
- Bulletin:
- 121602
- Component:
- 150000 seat belts
- Summary:
- Change in seat belt manufacturer - inspection and replacements
- Bulletin:
- IK0800414
- Component:
- 110000 electrical system
- Summary:
- Windows stop randomly or are inoperative, power door locks are inoperative
- Bulletin:
- IK1300138
- Component:
- 052310 parking brake:driveline:hydraulic:actuator
- Summary:
- Terrastar transfer case diagnostic and operational information
- Bulletin:
- REC14505
- Component:
- 060000 engine (pws)
- Summary:
- Emergency vehicle applications that originally left the assembly plant with engine warning protection shutdown (ewps) disabled may have inadvertently had the ewps enabled, when programmed in the field for other programming changes.
- Bulletin:
- IK0800092
- Component:
- 251000 electronic stability control:automatic (asc)
- Summary:
- The first check to make when troubleshooting any body controller or esc issue
- Bulletin:
- IK0700032
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Dpf snap accel test - quick test to all vehicles with dpfs
- Bulletin:
- IK0800296
- Component:
- 353600 equipment:air conditioner
- Summary:
- Hvac faults 520211 and 520465
- Bulletin:
- IK1300141
- Component:
- 103000 power train:automatic transmission
- Summary:
- Vehicles with thandle shifters; 6th gear disable information and diagnostics
- Bulletin:
- REC15509
- Component:
- 110000 electrical system
- Summary:
- A jump start or electrical load dump event could result in an overvoltage condition of the cab linear power module (lpm). the overvoltage condition could eventually cause overheating of the lpm circuit board.
- Bulletin:
- IK0400134
- Component:
- 030000 brakes (pws)
- Summary:
- Brake light operation on terrastar with hydromax brakes
- Bulletin:
- IK0800080
- Component:
- 110000 electrical system
- Summary:
- 1939 data link troubleshooting
- Bulletin:
- IK0800485
- Component:
- 356000 equipment adaptive
- Summary:
- Cluster issues
- Bulletin:
- IK1900158
- Component:
- 356000 equipment adaptive
- Summary:
- 2010 dash cluster lamp operation with new dpf lamp locations , functions and regeneration instructions
- Bulletin:
- IK1201360
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Cylinder performance analyzer (cpa) resource center; only models with 2004 thru 2017 international engines.
- Bulletin:
- IK1201363
- Component:
- 070000 fuel system, gasoline
- Summary:
- Cpa injector misfire detection; only models with 2004 thru 2017 international engines.
- Bulletin:
- IK1900022
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c refrigerant and oil capacities
- Bulletin:
- IK2700090
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Oncommand ez-tech download center
- Bulletin:
- IK2700100
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Oncommand eztech
- Bulletin:
- IK2900030
- Component:
- 118000 electrical system: software
- Summary:
- Dealer ez-tech and diagnostic software support resource center
- Bulletin:
- IK1600218
- Component:
- 220000 seats
- Summary:
- Seat occupant sensor; emergency applications only
- Bulletin:
- IK1900158
- Component:
- 060000 engine (pws)
- Summary:
- Dash cluster lamp operation, functions and regeneration instructions, with international engines
- Bulletin:
- IK0800341
- Component:
- 110000 electrical system
- Summary:
- Trailer auxiliary switch lamp burning out; only vehicles equipped with feature code 0008tth or 0008thg
- Bulletin:
- IK0800080
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link troubleshooting
- Bulletin:
- IK1200921
- Component:
- 118000 electrical system: software
- Summary:
- Isx, n13, and n9 / n10 aftertreatment private data link troubleshooting
- Bulletin:
- IK1201009
- Component:
- 060000 engine (pws)
- Summary:
- Winter front usage
- Bulletin:
- IK1201299
- Component:
- 060000 engine (pws)
- Summary:
- Engine oil capacities
- Bulletin:
- IK2700100
- Component:
- 118000 electrical system: software
- Summary:
- Oncommand ez-tech
- Bulletin:
- IK4300001
- Component:
- 118000 electrical system: software
- Summary:
- Updating oncommand link with accelerator
- Bulletin:
- IK0500038
- Component:
- 010000 steering
- Summary:
- Steering shake, shimmy, shudder, or steering vibration; only with 14k front weight rated axles and below
- Bulletin:
- IK0500058
- Component:
- 010000 steering
- Summary:
- Steering fluids
- Bulletin:
- IK0800080
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link troubleshooting
- Bulletin:
- IK0800351
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link source address information
- Bulletin:
- IK1201248
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- Cooling system flush procedure
- Bulletin:
- IK2500511
- Component:
- 118000 electrical system: software
- Summary:
- Using supplier software to check dtcs
- Bulletin:
- IK0800014
- Component:
- 341000 communications:horn assembly
- Summary:
- City horn blows when driver shuts off truck and walks away; only equipped with with esc or body controller
- Bulletin:
- IK0800056
- Component:
- 117000 digital instrument panel
- Summary:
- Retrieving fault codes through the cluster doesn?t work
- Bulletin:
- IK0800336
- Component:
- 341000 communications:horn assembly
- Summary:
- Horn sounds on its own while vehicle parked - or - horn inoperative
- Bulletin:
- IK0800352
- Component:
- 110000 electrical system
- Summary:
- Body controller/esc software updates
- Bulletin:
- Rec17V-792_2017-
- Component:
- 350000 equipment
- Summary:
- The fire extinguishers may become clogged or require excessive force to activate. in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. only equ
- Bulletin:
- IK0700079
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Scr vehicles setting 3363-16 (fc1713) due to crossed def tank coolant lines or inverted defthv
- Bulletin:
- IK0800080
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link troubleshooting
- Bulletin:
- IK0700096
- Component:
- 110000 electrical system
- Summary:
- Urea quality sensor (uqs) supplemental diagnostic and service information; only models with scr aftertreatment system and n9, n10, n13, a26 or cummins isb, isl, isx engines built from january 2016
- Bulletin:
- IK0700097
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- New ultrasonic def tank sending unit; only models with scr aftertreatment system.
- Bulletin:
- IK0800546
- Component:
- 060000 engine and engine cooling
- Summary:
- Hvac fault 2609-19 with 4th gen bcm; only models equipped with 4th generation bcm
- Bulletin:
- IK0300061
- Component:
- 020000 suspension
- Summary:
- 8,000 lbs front suspension lean correction
- Bulletin:
- IK0800080
- Component:
- 353000 equipment:electrical
- Summary:
- J1939 data link troubleshooting
- Bulletin:
- IK0800485
- Component:
- 118000 electrical system: software
- Summary:
- Cluster software update instructions
- Bulletin:
- IK0800080
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link troubleshooting; only models with 250k baud data link (black 9 pin diagnostic connector)
- Bulletin:
- IK0800374
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- To get a helios capture; all 1939 and 1708 multiplexed trucks only
- Bulletin:
- IK1200271
- Component:
- 180000 vehicle speed control
- Summary:
- Remote throttle control options for vehicles with esc?s or body controllers and international engines
- Bulletin:
- IK1900158
- Component:
- 117000 digital instrument panel
- Summary:
- 2010 dash cluster lamp operation with new dpf lamp locations , functions and regeneration instructions
- Bulletin:
- IK0800037
- Component:
- 110000 electrical system
- Summary:
- Location of 1000 ohm resistor in the hvac wiring
- Bulletin:
- IK0800414
- Component:
- 110000 electrical system
- Summary:
- Power windows stop randomly or are inoperative, power door locks are inoperative
- Bulletin:
- SFN1320
- Component:
- 010000 steering
- Summary:
- Diagnosis of noise originating from steering system
- Bulletin:
- IK0700057
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Exhaust leak repair at turbocharger adapter to down pipe joint
- Bulletin:
- IK0800296
- Component:
- 353600 equipment:air conditioner
- Summary:
- Hvac faults 520211 and 520465; only models with body controllers
- Bulletin:
- IK0800336
- Component:
- 341000 communications:horn assembly
- Summary:
- Horn sounds on its own while vehicle parked - or - horn inoperative
- Bulletin:
- IK0900007
- Component:
- 060000 engine and engine cooling
- Summary:
- Ethylene glycol coolant color change to be phased-in approximately april 1, 2004
- Bulletin:
- IK1200620
- Component:
- 060000 engine and engine cooling
- Summary:
- Abs fault after ecm calibration or incorrectly changing a parameter
- Bulletin:
- IK1300138
- Component:
- 100000 power train
- Summary:
- Terrastar transfer case diagnostic and operational information; only terrastar 4x4 models
- Bulletin:
- AFC12941
- Component:
- 060000 engine and engine cooling
- Summary:
- Engine warning light with fault codes or engine misfire due to open injector circuits caused by spread terminals on the under valve cover (uvc) injector harness.
- Bulletin:
- IK0100016
- Component:
- 160000 structure
- Summary:
- Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers
- Bulletin:
- IK0800139
- Component:
- 060000 engine and engine cooling
- Summary:
- Remote engine speed control module (rescm) troubleshooting; only trucks equipped with rescm
- Bulletin:
- IK0800414
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Power windows stop randomly or are inoperative, power door locks are inoperative
- Bulletin:
- IK1200636
- Component:
- 060000 engine and engine cooling
- Summary:
- Epa 2010 maxxforce 7 engine calibration releases
- Bulletin:
- IK1600178
- Component:
- 020000 suspension
- Summary:
- Torsion bar retention cotter pin design change; only models built before 1/31/2013
- Bulletin:
- IK0800366
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Power windows randomly stop
- Bulletin:
- IK1200634
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Aftertreatment resource center; all models equipped with epa 2007 and newer engines
- Bulletin:
- IK0800414
- Component:
- 110000 electrical system
- Summary:
- Power windows stop randomly or are inoperative, power door locks are inoperative
- Bulletin:
- IK1201009
- Component:
- 060000 engine (pws)
- Summary:
- Medium duty cole weather operation / solid winter front; excluding high cab durastar
- Bulletin:
- IK1300138
- Component:
- 060000 engine (pws)
- Summary:
- Transfer case diagnostic and operational information; only 4x4 models
- Bulletin:
- IK1300141
- Component:
- 103000 power train:automatic transmission
- Summary:
- 6th gear disable information and diagnostics
- Bulletin:
- IK1600202
- Component:
- 161000 structure:frame and members
- Summary:
- Water entry into the cab / adding cowl tray seal; models built prior to 11/11/2013
- Bulletin:
- IK0800411
- Component:
- 110000 electrical system
- Summary:
- Body controller resource center
- Bulletin:
- IK0800412
- Component:
- 110000 electrical system
- Summary:
- Headlight operation and troubleshooting; only post 2007 vehicles built with a body controller
- Bulletin:
- IK0800475
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Radio diagnostics and information
- Bulletin:
- IK1201299
- Component:
- 060000 engine (pws)
- Summary:
- Engine oil capacities all electronic international engines 1994 - present. cummins isb, ism & isx
- Bulletin:
- IK1900022
- Component:
- 060000 engine (pws)
- Summary:
- A/c refrigerant and oil capacities
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