2013 INTERNATIONAL TERRASTAR Recalls (4)

Campaign:
13V146000 on 04/16/2013
Component:
Visibility
Manufactured:
05/31/2010 - 03/06/2012
Affected:
14,720
Defect:
Navistar is recalling certain model year 2011-2012 international lonestar, model year 2012-2013 international terrastar and model year 2011-2013 international durastar, prostar, transtar, and workstar commercial trucks manufactured from june 1, 2010, through march 7, 2012 and equipped with day cab codes 16cab, 16030, or 16196 and feature codes 16wce, 16wcr, 16xwd, 16xwe, 16xwv, 16xxb, 16xxd, 16xxe, 16xxg, or 16xyn sun shades. the sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.
Consequence:
If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Correction:
Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. the safety recall began on september 10, 2013. owners may contact navistar at 1-800-448-7825. navistar's campaign number is 13505.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.navistar's number for this campaign is 13505.

Campaign:
13V306000 on 07/16/2013
Component:
Equipment
Manufactured:
06/11/2013 - 06/11/2013
Affected:
5
Defect:
Matthews specialty vehicles is recalling one model year 2013 freightliner xcr bus manufactured june 27, 2013; and one model year 2000 thomas built fe bus manufactured april 15, 2013; and model year 2013 international terrastar buses manufactured june 12, 2013; and one model year 2011 thomas built chsu/mickey bus manufactured april 24, 2013. due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
Consequence:
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Correction:
Matthews specialty vehicles will notify the owner and dometic staff will replace the affected motor with one of a different design. the recall began on august 13, 2013. owners may contact dometic at 1-888-447-0003 for more information. owners are being instructed not to drive their vehicle until repairs can be performed.
Notes:
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov.

Campaign:
14V063000 on 02/23/2014
Component:
Electrical system: software
Manufactured:
02/24/2010 - 02/17/2013
Affected:
538
Defect:
Navistar, inc. (navistar) is recalling certain model year 2011-2014 international durastar trucks and 2012-2014 international terrastar trucks intended for emergency vehicle operations manufactured from february 25, 2010, through february 18, 2013, and equipped with 2010 maxxforce 7 v8 diesel engines. in the affected vehicles, the engine warning protection shutdown (ewps) was inadvertently re-enabled when the engine control module (ecm) was recalibrated.
Consequence:
If the engine warning protection system is enabled and certain engine faults occur, the emergency vehicle may shutdown (ewps) hampering rescue operations and increasing the risk of injury.
Correction:
Navistar will notify owners, and dealers will recalibrate the ecm software to ensure that the ewps is disabled, free of charge. the recall began on march 12, 2014. owners may contact navistar at 1-331-332-5000. navistar's recall number for this campaign is 14505.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
15V241000 on 04/21/2015
Component:
Visibility:defroster/defogger system:windshield:blower
Manufactured:
11/09/2010 - 03/09/2014
Affected:
82,736
Defect:
Navistar, inc. (navistar) is recalling certain model year 2011-2015 international durastar, prostar, transtar and workstar, 2012-2015 international terrastar, 2013-2015 international lonestar and ic bus hc, and 2014-2015 ic bus ac vehicles. a vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the hvac system linear power module (lpm) which is used to control the blower speed. the overvoltage condition could result in the overheating and failure of the lpm.
Consequence:
If the lpm overheats and fails, there is an increased risk of a fire.
Correction:
Navistar will notify owners, and dealers will replace the lpm with an upgraded one, free of charge. an interim letter was mailed to owners on june 18, 2015. a second notification will mailed when parts become available. the recall began on august 6, 2015. owners may contact navistar customer service at 1-800-448-7825. navistar's number for this recall is 15509.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2013 INTERNATIONAL TERRASTAR TSBs (108)

Bulletin:
AFC-13915
Component:
353600 equipment:air conditioner
Summary:
Navistar: some vehicles may have loose or broken bolts on the ac compressor support. models include ce c bus, durastar, hc c bus, and terrastar built from july 12, 2007 to may 29, 2013. ae s bus, be s bus, and ce s bus built from june 12,20
Bulletin:
IK-1600178
Component:
021220 suspension:front:springs:torsion bar
Summary:
International: this is a cosmetic issue, on some trucks, where a design change for the torsion bar retention pin, due to possible rotating and wearing against and/or cracking grille opening reinforcement (gor). models 2011-2013 terrastar.
Bulletin:
IK0400122
Component:
118000 electrical system: software
Summary:
Iknow: after replacement, program trw 355 abs module. model terrastar. no model years given.*js
Bulletin:
IK-0800414
Component:
110000 electrical system
Summary:
International: information regarding issue with power windows failing to operate properly or power doors failing to lock or when window stops, button pressed and window resumes operation. models terrastar, durastar, workstar, transstar, p
Bulletin:
IK-0700057
Component:
063000 engine and engine cooling:exhaust system
Summary:
Iknow: some vehicles may experience an exhaust leak. this bulletin is the repair procedure for the leak between the turbocharger adapter and the turbocharger down pipe. no model years were provided.*js updated 02/07/2013 *js
Bulletin:
IK-1200820
Component:
061200 engine and engine cooling:engine:diesel
Summary:
International: an improperly changing parameter in an abs module or an ecm calibration update, can cause one or more faults. *pe
Bulletin:
IK-1300138
Component:
102000 power train:manual transmission
Summary:
International: information provided regarding the operational and diagnostic of transfer case with 4 feedback switches and 2 electric actuators. model terrastar. *pe
Bulletin:
IK-1201157
Component:
060000 engine (pws)
Summary:
Ik1201157 - update for excessive lubrication oil consumption
Bulletin:
IK-1201253
Component:
063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Summary:
Ik1201253 - exhaust manifold service procedures
Bulletin:
IK-1201314
Component:
355200 equipment:other:owners/service/other manual
Summary:
Performing relative compression test and misfire test with cpa tool
Bulletin:
IK-1201326
Component:
355200 equipment:other:owners/service/other manual
Summary:
Ik1201326 - service parts damaged new turbocharger oil supply tube
Bulletin:
IK-1500051
Component:
355200 equipment:other:owners/service/other manual
Summary:
Ik1500051 - davco fuel pro 382 technical manual, installation, diagnostics, and service
Bulletin:
IK1600222
Component:
133000 visibility:power window devices and controls
Summary:
Power window binding
Bulletin:
IK0800475
Component:
110000 electrical system
Summary:
Radio diagnostics and information
Bulletin:
IK0800463
Component:
110000 electrical system
Summary:
High or spiking voltage only with leece-neville alternator using remote voltage sense
Bulletin:
IK1600207
Component:
162300 structure:body:door
Summary:
Wind noise at upper side door
Bulletin:
IK1900220
Component:
350000 equipment
Summary:
Geotab with wye cable installation
Bulletin:
IK1200029
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Radiator internal restriction and flush procedure
Bulletin:
IK0800139
Component:
110000 electrical system
Summary:
Remote engine speed control module (rescm) troubleshooting
Bulletin:
IK0800348
Component:
110000 electrical system
Summary:
Combined or separate, turn and stop lights
Bulletin:
IK1600202
Component:
060000 engine (pws)
Summary:
Cowl tray seal; only built prior to 11/11/2013
Bulletin:
IK1600207
Component:
160000 structure
Summary:
Wind noise at upper side door
Bulletin:
IK0300061
Component:
020000 suspension
Summary:
8,000 lbs front suspension lean correction
Bulletin:
IK1900225
Component:
353600 equipment:air conditioner
Summary:
Air conditioning mechanical pressures diagnostics
Bulletin:
IK1900226
Component:
353600 equipment:air conditioner
Summary:
Air conditioning control head diagnostics
Bulletin:
IK1900228
Component:
353600 equipment:air conditioner
Summary:
2010 and newer vehicle air conditioning diagnostics (start here)
Bulletin:
IK1600207
Component:
162300 structure:body:door
Summary:
Wind noise at upper side door
Bulletin:
IK1600222
Component:
133000 visibility:power window devices and controls
Summary:
Power window binding
Bulletin:
IK1900223
Component:
353600 equipment:air conditioner
Summary:
Air conditioning electrical diagnostics
Bulletin:
IK1900228
Component:
353600 equipment:air conditioner
Summary:
2010 and newer vehicle air conditioning diagnostics (start here)
Bulletin:
121602
Component:
150000 seat belts
Summary:
Change in seat belt manufacturer - inspection and replacements
Bulletin:
IK0800414
Component:
110000 electrical system
Summary:
Windows stop randomly or are inoperative, power door locks are inoperative
Bulletin:
IK1300138
Component:
052310 parking brake:driveline:hydraulic:actuator
Summary:
Terrastar transfer case diagnostic and operational information
Bulletin:
REC14505
Component:
060000 engine (pws)
Summary:
Emergency vehicle applications that originally left the assembly plant with engine warning protection shutdown (ewps) disabled may have inadvertently had the ewps enabled, when programmed in the field for other programming changes.
Bulletin:
IK0800092
Component:
251000 electronic stability control:automatic (asc)
Summary:
The first check to make when troubleshooting any body controller or esc issue
Bulletin:
IK0700032
Component:
063000 engine and engine cooling:exhaust system
Summary:
Dpf snap accel test - quick test to all vehicles with dpfs
Bulletin:
IK0800296
Component:
353600 equipment:air conditioner
Summary:
Hvac faults 520211 and 520465
Bulletin:
IK1300141
Component:
103000 power train:automatic transmission
Summary:
Vehicles with thandle shifters; 6th gear disable information and diagnostics
Bulletin:
REC15509
Component:
110000 electrical system
Summary:
A jump start or electrical load dump event could result in an overvoltage condition of the cab linear power module (lpm). the overvoltage condition could eventually cause overheating of the lpm circuit board.
Bulletin:
IK0400134
Component:
030000 brakes (pws)
Summary:
Brake light operation on terrastar with hydromax brakes
Bulletin:
IK0800080
Component:
110000 electrical system
Summary:
1939 data link troubleshooting
Bulletin:
IK0800485
Component:
356000 equipment adaptive
Summary:
Cluster issues
Bulletin:
IK1900158
Component:
356000 equipment adaptive
Summary:
2010 dash cluster lamp operation with new dpf lamp locations , functions and regeneration instructions
Bulletin:
IK1201360
Component:
355200 equipment:other:owners/service/other manual
Summary:
Cylinder performance analyzer (cpa) resource center; only models with 2004 thru 2017 international engines.
Bulletin:
IK1201363
Component:
070000 fuel system, gasoline
Summary:
Cpa injector misfire detection; only models with 2004 thru 2017 international engines.
Bulletin:
IK1900022
Component:
353600 equipment:air conditioner
Summary:
A/c refrigerant and oil capacities
Bulletin:
IK2700090
Component:
355200 equipment:other:owners/service/other manual
Summary:
Oncommand ez-tech download center
Bulletin:
IK2700100
Component:
355200 equipment:other:owners/service/other manual
Summary:
Oncommand eztech
Bulletin:
IK2900030
Component:
118000 electrical system: software
Summary:
Dealer ez-tech and diagnostic software support resource center
Bulletin:
IK1600218
Component:
220000 seats
Summary:
Seat occupant sensor; emergency applications only
Bulletin:
IK1900158
Component:
060000 engine (pws)
Summary:
Dash cluster lamp operation, functions and regeneration instructions, with international engines
Bulletin:
IK0800341
Component:
110000 electrical system
Summary:
Trailer auxiliary switch lamp burning out; only vehicles equipped with feature code 0008tth or 0008thg
Bulletin:
IK0800080
Component:
118000 electrical system: software
Summary:
J1939 data link troubleshooting
Bulletin:
IK1200921
Component:
118000 electrical system: software
Summary:
Isx, n13, and n9 / n10 aftertreatment private data link troubleshooting
Bulletin:
IK1201009
Component:
060000 engine (pws)
Summary:
Winter front usage
Bulletin:
IK1201299
Component:
060000 engine (pws)
Summary:
Engine oil capacities
Bulletin:
IK2700100
Component:
118000 electrical system: software
Summary:
Oncommand ez-tech
Bulletin:
IK4300001
Component:
118000 electrical system: software
Summary:
Updating oncommand link with accelerator
Bulletin:
IK0500038
Component:
010000 steering
Summary:
Steering shake, shimmy, shudder, or steering vibration; only with 14k front weight rated axles and below
Bulletin:
IK0500058
Component:
010000 steering
Summary:
Steering fluids
Bulletin:
IK0800080
Component:
118000 electrical system: software
Summary:
J1939 data link troubleshooting
Bulletin:
IK0800351
Component:
118000 electrical system: software
Summary:
J1939 data link source address information
Bulletin:
IK1201248
Component:
062000 engine and engine cooling:cooling system
Summary:
Cooling system flush procedure
Bulletin:
IK2500511
Component:
118000 electrical system: software
Summary:
Using supplier software to check dtcs
Bulletin:
IK0800014
Component:
341000 communications:horn assembly
Summary:
City horn blows when driver shuts off truck and walks away; only equipped with with esc or body controller
Bulletin:
IK0800056
Component:
117000 digital instrument panel
Summary:
Retrieving fault codes through the cluster doesn?t work
Bulletin:
IK0800336
Component:
341000 communications:horn assembly
Summary:
Horn sounds on its own while vehicle parked - or - horn inoperative
Bulletin:
IK0800352
Component:
110000 electrical system
Summary:
Body controller/esc software updates
Bulletin:
Rec17V-792_2017-
Component:
350000 equipment
Summary:
The fire extinguishers may become clogged or require excessive force to activate. in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. only equ
Bulletin:
IK0700079
Component:
063000 engine and engine cooling:exhaust system
Summary:
Scr vehicles setting 3363-16 (fc1713) due to crossed def tank coolant lines or inverted defthv
Bulletin:
IK0800080
Component:
118000 electrical system: software
Summary:
J1939 data link troubleshooting
Bulletin:
IK0700096
Component:
110000 electrical system
Summary:
Urea quality sensor (uqs) supplemental diagnostic and service information; only models with scr aftertreatment system and n9, n10, n13, a26 or cummins isb, isl, isx engines built from january 2016
Bulletin:
IK0700097
Component:
061200 engine and engine cooling:engine:diesel
Summary:
New ultrasonic def tank sending unit; only models with scr aftertreatment system.
Bulletin:
IK0800546
Component:
060000 engine and engine cooling
Summary:
Hvac fault 2609-19 with 4th gen bcm; only models equipped with 4th generation bcm
Bulletin:
IK0300061
Component:
020000 suspension
Summary:
8,000 lbs front suspension lean correction
Bulletin:
IK0800080
Component:
353000 equipment:electrical
Summary:
J1939 data link troubleshooting
Bulletin:
IK0800485
Component:
118000 electrical system: software
Summary:
Cluster software update instructions
Bulletin:
IK0800080
Component:
118000 electrical system: software
Summary:
J1939 data link troubleshooting; only models with 250k baud data link (black 9 pin diagnostic connector)
Bulletin:
IK0800374
Component:
355200 equipment:other:owners/service/other manual
Summary:
To get a helios capture; all 1939 and 1708 multiplexed trucks only
Bulletin:
IK1200271
Component:
180000 vehicle speed control
Summary:
Remote throttle control options for vehicles with esc?s or body controllers and international engines
Bulletin:
IK1900158
Component:
117000 digital instrument panel
Summary:
2010 dash cluster lamp operation with new dpf lamp locations , functions and regeneration instructions
Bulletin:
IK0800037
Component:
110000 electrical system
Summary:
Location of 1000 ohm resistor in the hvac wiring
Bulletin:
IK0800414
Component:
110000 electrical system
Summary:
Power windows stop randomly or are inoperative, power door locks are inoperative
Bulletin:
SFN1320
Component:
010000 steering
Summary:
Diagnosis of noise originating from steering system
Bulletin:
IK0700057
Component:
063000 engine and engine cooling:exhaust system
Summary:
Exhaust leak repair at turbocharger adapter to down pipe joint
Bulletin:
IK0800296
Component:
353600 equipment:air conditioner
Summary:
Hvac faults 520211 and 520465; only models with body controllers
Bulletin:
IK0800336
Component:
341000 communications:horn assembly
Summary:
Horn sounds on its own while vehicle parked - or - horn inoperative
Bulletin:
IK0900007
Component:
060000 engine and engine cooling
Summary:
Ethylene glycol coolant color change to be phased-in approximately april 1, 2004
Bulletin:
IK1200620
Component:
060000 engine and engine cooling
Summary:
Abs fault after ecm calibration or incorrectly changing a parameter
Bulletin:
IK1300138
Component:
100000 power train
Summary:
Terrastar transfer case diagnostic and operational information; only terrastar 4x4 models
Bulletin:
AFC12941
Component:
060000 engine and engine cooling
Summary:
Engine warning light with fault codes or engine misfire due to open injector circuits caused by spread terminals on the under valve cover (uvc) injector harness.
Bulletin:
IK0100016
Component:
160000 structure
Summary:
Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers
Bulletin:
IK0800139
Component:
060000 engine and engine cooling
Summary:
Remote engine speed control module (rescm) troubleshooting; only trucks equipped with rescm
Bulletin:
IK0800414
Component:
133000 visibility:power window devices and controls
Summary:
Power windows stop randomly or are inoperative, power door locks are inoperative
Bulletin:
IK1200636
Component:
060000 engine and engine cooling
Summary:
Epa 2010 maxxforce 7 engine calibration releases
Bulletin:
IK1600178
Component:
020000 suspension
Summary:
Torsion bar retention cotter pin design change; only models built before 1/31/2013
Bulletin:
IK0800366
Component:
133000 visibility:power window devices and controls
Summary:
Power windows randomly stop
Bulletin:
IK1200634
Component:
355200 equipment:other:owners/service/other manual
Summary:
Aftertreatment resource center; all models equipped with epa 2007 and newer engines
Bulletin:
IK0800414
Component:
110000 electrical system
Summary:
Power windows stop randomly or are inoperative, power door locks are inoperative
Bulletin:
IK1201009
Component:
060000 engine (pws)
Summary:
Medium duty cole weather operation / solid winter front; excluding high cab durastar
Bulletin:
IK1300138
Component:
060000 engine (pws)
Summary:
Transfer case diagnostic and operational information; only 4x4 models
Bulletin:
IK1300141
Component:
103000 power train:automatic transmission
Summary:
6th gear disable information and diagnostics
Bulletin:
IK1600202
Component:
161000 structure:frame and members
Summary:
Water entry into the cab / adding cowl tray seal; models built prior to 11/11/2013
Bulletin:
IK0800411
Component:
110000 electrical system
Summary:
Body controller resource center
Bulletin:
IK0800412
Component:
110000 electrical system
Summary:
Headlight operation and troubleshooting; only post 2007 vehicles built with a body controller
Bulletin:
IK0800475
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Radio diagnostics and information
Bulletin:
IK1201299
Component:
060000 engine (pws)
Summary:
Engine oil capacities all electronic international engines 1994 - present. cummins isb, ism & isx
Bulletin:
IK1900022
Component:
060000 engine (pws)
Summary:
A/c refrigerant and oil capacities

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