2013 FREIGHTLINER SPRINTER 2500 Recalls (4)
- Campaign:
- 16V077000 on 02/09/2016
- Component:
- Air bags:frontal:driver side inflator module
- Manufactured:
- 06/30/2006 - 06/30/2014
- Affected:
- 136,361
- Defect:
- Daimler vans usa, llc (daimler vans) is recalling certain model year 2007-2009 dodge sprinter 2500 and 3500 vehicles manufactured july 1, 2006, to july 31, 2008, 2007-2014 freightliner sprinter 2500 and 3500 vehicles manufactured july 1, 2006, to july 1, 2014, and 2010-2014 mercedes benz sprinter 2500 and 3500 vehicles manufactured july 1, 2010, to july 1, 2014. upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Consequence:
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Correction:
- Daimler vans will notify the mercedes-benz and freightliner owners and fiat chrysler will notify the dodge owners. the respective dealers will replace the driver frontal air bag inflator, free of charge. interim notices were mailed to owners on april 11, 2016. owners will receive a second notice when remedy parts become available. mercedes-benz and freightliner owners may contact daimler van's customer service at 1-877-762-8267. dodge owners may contact fiat chrysler customer service at 1-800-853-1403.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V093000 on 02/14/2017
- Component:
- Air bags
- Manufactured:
- 03/31/2013 - 11/07/2016
- Affected:
- 15,338
- Defect:
- Daimler vans usa, llc (dvusa) is recalling certain 2013-2016 mercedes-benz sprinter 2500 and 3500 and freightliner sprinter 2500 and 3500 vans. these vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. as a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
- Consequence:
- If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
- Correction:
- Dvusa will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. the recall began on may 26, 2017. owners may contact dvusa customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V272000 on 04/25/2017
- Component:
- Electrical system: software
- Manufactured:
- 09/20/2012 - 03/23/2014
- Affected:
- 3
- Defect:
- Daimler vans usa, llc (dvusa) is recalling certain 2013-2014 freightliner sprinter and 2016 mercedes-benz metris vehicles. during vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
- Consequence:
- The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. these problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
- Correction:
- Dvusa will notify owners, and mercedes-benz and freightliner dealers will update the affected control units on the vehicles, free of charge. an interim notice was sent to owners on july 12, 2017. the recall began on september 1, 2017. owners may contact dvusa customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V032000 on 01/11/2018
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 08/27/2012 - 07/08/2013
- Affected:
- 17,413
- Defect:
- Daimler vans usa, llc (dvusa) is recalling certain 2013 freightliner sprinter 2500 and 3500 and mercedes-benz sprinter 2500 and 3500 vehicles. these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Dvusa will notify owners, and dealers will replace the front passenger air bag module, free of charge. daimler issued an interim notification to owners on march 13, 2018. the recall is expected to begin in march 2018. owners may contact dvusa customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2013 FREIGHTLINER SPRINTER 2500 TSBs (81)
- Bulletin:
- sb2080
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Sb2080 australian cst m1400 isolated radiator retrofit
- Bulletin:
- sbw5460
- Component:
- 110000 electrical system
- Summary:
- Sbw5460 powernet distribution box fuse retention on the keep-alive
- Bulletin:
- sb54287
- Component:
- 110000 electrical system
- Summary:
- Sb54287 powernet distribution box fuse retention on the keep-alive
- Bulletin:
- 14-036
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-036-dlr dtna & jad highlights - q3
- Bulletin:
- 14-038
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-038 additional detroit standard repair times
- Bulletin:
- 14-039
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-039 new detroit standard diagnostic times
- Bulletin:
- 14-040
- Component:
- 060000 engine (pws)
- Summary:
- 14-040 additional detroit clos for the heavy duty engine platform
- Bulletin:
- 18SP705REV5
- Component:
- 350000 equipment
- Summary:
- 18sp705rev5 18sp705rev5 ? dd platform delta pressure sensor
- Bulletin:
- 18SP684REV4
- Component:
- 350000 equipment
- Summary:
- 18sp684rev4 18sp684rev4 ? epa07 and epa10 dd platform egr delta pressure sensor update
- Bulletin:
- 14CSA20
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14csa20 egr valve actuator kit p/n e23539699
- Bulletin:
- 14CSA21
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14csa21 holiday schedule for the detroit customer support center ?
- Bulletin:
- 14CSA22
- Component:
- 114000 electrical system:wiring
- Summary:
- 14csa22 dtna chassis wiring diagrams
- Bulletin:
- 14CSA23
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14csa23 csc announces ?tech tips? ? ddcsn
- Bulletin:
- 1005-14
- Component:
- 060000 engine and engine cooling
- Summary:
- 1005-14 oil coolant module
- Bulletin:
- 1010-14
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 1010-14 spn 2623 (cpc) (ghg14)
- Bulletin:
- 1008-14
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 1008-14 spn 3510fmi 4,7, and 8 (cpc)(ghg14)
- Bulletin:
- 1006-14
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 1006-14 spn 4374 (acm) (ghg14)
- Bulletin:
- 1007-14
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 1007-14 spn 5016/fmi 3, 4 (acm) (epa10)
- Bulletin:
- 1009-14
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 1009-14 spn 5016 (acm) (ghg14)
- Bulletin:
- 1003-14
- Component:
- 113000 electrical system:starter assembly
- Summary:
- 1003-14 rough running or stalling.
- Bulletin:
- 14TL7
- Component:
- 354000 equipment:mechanical
- Summary:
- 14tl7 dd platform flywheel housing runout tool w470589032100
- Bulletin:
- 14TL8
- Component:
- 350000 equipment
- Summary:
- 14tl8 torcup? non-impacting torque tool.
- Bulletin:
- 14TL9
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14tl9 special tool warranty program.
- Bulletin:
- 14-040A
- Component:
- 060000 engine (pws)
- Summary:
- 14-040_additional_clos additional detroit clos for the heavy duty engine platform
- Bulletin:
- 14-039A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-039_additional_sdts new detroit standard diagnostic times
- Bulletin:
- 14-038A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-038_new_srts additional detroit standard repair times.
- Bulletin:
- 14WO-9
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14wo-9_warranty_access detroit new user warranty access request
- Bulletin:
- 0237-14
- Component:
- 113100 electrical system:starter assembly:solenoid
- Summary:
- 0237-14 engine brake solenoid
- Bulletin:
- 0224-14
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 0224-14 spn 1590 fmi 9 - cpc- all years february 2014
- Bulletin:
- 0233-14
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 0233-14 spn 51 fmi 2 - all years
- Bulletin:
- 0215-14
- Component:
- 090000 fuel system, other
- Summary:
- 0215-14 check for rough running or stalling - three-filter fuel system
- Bulletin:
- 0202-14
- Component:
- 090000 fuel system, other
- Summary:
- 0202-14 symptom diagnostics - hard start no start - two-filter fuel system
- Bulletin:
- 0229-14
- Component:
- 060000 engine (pws)
- Summary:
- 0229-14 symptom based diagnostics - oil separator
- Bulletin:
- 0219-14
- Component:
- 090000 fuel system, other
- Summary:
- 0219-14 metal in fuel
- Bulletin:
- 0228-14
- Component:
- 060000 engine (pws)
- Summary:
- 0228-14 engine oil leaks - oil dye method
- Bulletin:
- 0209-14
- Component:
- 090000 fuel system, other
- Summary:
- 0209-14 high pressure fuel rail feed lines - two-filter system
- Bulletin:
- 0210-14
- Component:
- 090000 fuel system, other
- Summary:
- 0210-14 high pressure fuel rail feed lines - three-filter system
- Bulletin:
- 0238-14
- Component:
- 070000 fuel system, gasoline
- Summary:
- 0238-14 removal of the high pressure fuel injector lines - two-filter
- Bulletin:
- 0239-14
- Component:
- 070000 fuel system, gasoline
- Summary:
- 0239-14 high pressure fuel injector lines - three-filter system
- Bulletin:
- 13wo3re
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 13wo3rev2_final actual labor hours on detroit claims
- Bulletin:
- 14TS4
- Component:
- 350000 equipment
- Summary:
- 14ts4 valve and liner installation tool issue
- Bulletin:
- 14TS5
- Component:
- 162000 structure:body
- Summary:
- 14ts5 replacing damaged aftertreatment sensor bosses
- Bulletin:
- 15-028
- Component:
- 060000 engine and engine cooling
- Summary:
- _newdetroitcoolantlinesrts
- Bulletin:
- 15-029
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- _warranty recognition program - coming soon
- Bulletin:
- 15TL20
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- detroit data summaries application and kits are no longer available through pdc
- Bulletin:
- 15-028A
- Component:
- 060000 engine and engine cooling
- Summary:
- 15-028 new detroit coolant line srts
- Bulletin:
- 12-038
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 12-038-dlr - no problem found - policy claims - during basic vehicle chassis or base engine coverage
- Bulletin:
- 12-039
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 12-039-dlr owl pre-approval's time frame increases to 60 days
- Bulletin:
- 12-040
- Component:
- 162000 structure:body
- Summary:
- 12-040-dlr roof fairing removal program
- Bulletin:
- 12-041
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 12-041-dlr over the counter no hassle warranty (otc)
- Bulletin:
- 17-027
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Warranty classroom training in 2018
- Bulletin:
- 17-028
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Owl enhancement service model field
- Bulletin:
- 17-029
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Computer hook-up standard diagnostic time update
- Bulletin:
- 17CSA23r
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 17csa23r detroit csc closed december 14, 2017 from 11:15 am - 1:15 pm eastern time
- Bulletin:
- 17CSA24
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 17csa24 holiday schedule for the detroit customer support center
- Bulletin:
- 17CSA25
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 17csa25 new method for uploading diagnostic log files to the csc
- Bulletin:
- 17TL25
- Component:
- 020000 suspension
- Summary:
- 17tl25 truckcam? alignment system
- Bulletin:
- 17-026
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 17-026 holiday closure 2017
- Bulletin:
- 16-007
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- canadian warranty parts return address change
- Bulletin:
- 16-008
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- new detroit bearing failure analysis standard diagnostic time
- Bulletin:
- 16-009R
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 16-009r_owl enhancements
- Bulletin:
- 16-010
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Warranty recognition program suspension
- Bulletin:
- 16-011
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 16-011 new detroit camshaft housing seal standard repair time
- Bulletin:
- 16TS7
- Component:
- 080000 fuel system, diesel
- Summary:
- 16ts7 reman diesel particulate filter serial number
- Bulletin:
- 20-75
- Component:
- 060000 engine (pws)
- Summary:
- 20-75 - canceled: cascadia radiator update?epa10 with cummins isx engines
- Bulletin:
- 20-73
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- 20-73 - canceled: cascadia radiator update?epa10 with ddc engines
- Bulletin:
- 14-022
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-022 pre-approval threshold increase from $2,500 to $5,000 usd
- Bulletin:
- 14-023
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-023 detroit axles pre-approval changes
- Bulletin:
- 14-024
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-024-dlr dtna & jad highlights - q1 & q2
- Bulletin:
- 14-026
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-026-dlr selectruck warranty enhancements
- Bulletin:
- 14-027
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-027 detroit's new consolidated labor operations (clos
- Bulletin:
- 14-028
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-028 remy extended coverage direct file
- Bulletin:
- 712-14
- Component:
- 060000 engine and engine cooling
- Summary:
- 712-14 engine coolant temperature
- Bulletin:
- 714-14
- Component:
- 060000 engine (pws)
- Summary:
- 714-14 symptom diagnostics - low engine compression
- Bulletin:
- 715-14
- Component:
- 060000 engine and engine cooling
- Summary:
- 715-14 symptom diagnostics - coolant los
- Bulletin:
- 713-14
- Component:
- 060000 engine and engine cooling
- Summary:
- 713-14 symptom diagnostics - combustion gas in coolant
- Bulletin:
- 14TS19
- Component:
- 090000 fuel system, other
- Summary:
- 14ts19 dd platform high pressure fuel lines
- Bulletin:
- 14TL2
- Component:
- 060000 engine (pws)
- Summary:
- 14tl2 dd platform engine stand adapter w060589023100
- Bulletin:
- 14TL5
- Component:
- 350000 equipment
- Summary:
- 14tl5 abs power line carrier converter available through pdc
- Bulletin:
- Sprinter Weekly
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Status of parts ordering - sprinter
- Bulletin:
- Sprinter Weekly
- Component:
- 350000 equipment
- Summary:
- Status of parts ordering - sprinter
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