2013 FORD FLEX Recalls (5)

Campaign:
13V227000 on 06/02/2013
Component:
Fuel system, gasoline
Manufactured:
09/11/2011 - 01/29/2013
Affected:
390,783
Defect:
Ford is recalling certain model year 2013 explorer, taurus, flex, fusion, police interceptor sedan and police interceptor utility vehicles; and certain model year 2013 lincoln mks, mkt, and mkz vehicles. in the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence:
A fuel leak in the presence of an ignition source may result in a fire.
Correction:
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. the recall began on july 20, 2013. owners may contact ford motor company customer relationship center at 1-866-436-7332. ford's recall campaign number is 13s04.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V393000 on 07/01/2014
Component:
Power train:axle assembly:axle shaft
Manufactured:
09/11/2011 - 11/29/2013
Affected:
83,250
Defect:
Ford motor company (ford) is recalling certain model year 2012-2014 ford edge and lincoln mkx vehicles manufactured september 2, 2010, to november 30, 2013; 2013-2014 ford taurus and lincoln mks vehicles manufactured august 25, 2011, to november 30, 2013; and 2013-2014 ford flex and lincoln mkt vehicles manufactured september 12, 2011, to november 30, 2013. in the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence:
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'park', increasing the risk of injury to exiting occupants and bystanders.
Correction:
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. if it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. the recall began on august 4, 2014. owners may contact ford customer service at 1-800-392-3673. ford's number for this recall is 14s10.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V340000 on 06/01/2015
Component:
Steering:electric power assist system
Manufactured:
09/06/2010 - 02/27/2012
Affected:
393,623
Defect:
Ford motor company (ford) is recalling certain model year 2011-2012 ford fusion vehicles without a 3.5l engine and lincoln mkz hybrid electric vehicles, 2011 mercury milan vehicles, 2011-2012 ford taurus, ford flex, lincoln mks, and lincoln mkt vehicles equipped with a 3.5l gtdi engine and 2013 ford taurus, ford flex, lincoln mks, and lincoln mkt vehicles equipped with any available engine. the affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence:
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Correction:
Ford will notify owners, and dealers will check the power steering control module (pscm) for diagnostic trouble codes (dtc). if dealers find any loss of steering assist dtcs, the steering gear will be replaced, free of charge. if, no codes are found during the pscm inspection, the pscm software will be updated, free of charge. the recall began on july 21, 2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 15s18.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V812000 on 12/01/2015
Component:
Fuel system, gasoline
Manufactured:
12/05/2012 - 01/07/2013
Affected:
868
Defect:
Ford motor company (ford) is recalling certain model year 2013 explorer, explorer police utility, taurus, taurus police interceptor, flex, lincoln mks, and lincoln mkt vehicles. in the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence:
A fuel leak in the presence of an ignition source may result in a fire.
Correction:
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. the recall began on december 21, 2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 13s04-s1.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V621000 on 08/24/2016
Component:
Fuel system, gasoline:delivery:fuel pump
Manufactured:
09/11/2011 - 05/28/2015
Affected:
77,502
Defect:
Ford motor company (ford) is recalling certain model year 2013-2015 ford taurus, ford flex, lincoln mks and lincoln mkt vehicles equipped with 3.5l gtdi ecoboost engines and 2013-2015 ford taurus police interceptor vehicles. a component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump.
Consequence:
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Correction:
Ford will notify owners, and dealers will inspect the fuel pem part number and replace the fuel pem, as necessary, free of charge. the recall began on december 1, 2016. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16s31.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2013 FORD FLEX TSBs (52)

Bulletin:
APU-12A04
Component:
118000 electrical system: software
Summary:
Ford: see document search button for owner letter. a software upgrade is available for certain vehicles. models 2012-2013 edge, explorer, mkx, focus, escape, flex, fusion, taurus, mks, mkt, f-150. *pe updated 5/10/13. *pe
Bulletin:
CSP-12M02
Component:
353000 equipment:electrical
Summary:
Ford/lincoln: see document search button for owner letter. information regarding extended warranty for covering accessory protocol interface module regardless of mileage. models 2011-2013 edge, explorer, mkx, focus, escape, flex, fusion
Bulletin:
TSB-13-5-14
Component:
204000 wheels:cap/cover/hub
Summary:
Ford/lincoln: on some vehicles, when accelerating from stop or shifting between drive/reverse and/or reverse/drive, a noise is heard like pop, ting, click, coming from front wheel area. models 2011-2013 taurus, explorer, flex, mks, mkt.
Bulletin:
ASI-32211
Component:
063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
Summary:
Ford: on some vehicles, the intake air system components may have engine oil accumulation, in left hand valve cover baffle migrating through fresh air intake of positive crankcase ventilation (pcv) system. models 2011-2013 edge, explore
Bulletin:
AS1-32241
Component:
350000 equipment
Summary:
Ford: on various vehicles with my touch,after any apim programming, replacement or disconnect from front display interface module (fdim), touchscreen calibration must be performed. model years 2011-2013. no models listed.
Bulletin:
ASI-32238
Component:
103000 power train:automatic transmission
Summary:
Ford/lincoln: some vehicles may experience, a slippage during shifting or possible clutch damage might have hydraulic fluid leak in valve body. models 2013 edge, mkx, flex, taurus, mkt, mks, mkz. *pe
Bulletin:
ASI-32251
Component:
111000 electrical system:battery
Summary:
Ford/lincoln: on certain vehicles, the intelligent access or push button start may have an intermittent ikt, similar symptoms as discharged ikt battery. models 2012-2013 f-150, f super duty, expedition, navigator, flex, edge, explorer, ta
Bulletin:
ASI-32271
Component:
103700 power train:automatic transmission:torque converter
Summary:
Lincoln/ford: on certain vehicles, the diagnostic trouble codes (dtcs) p0741 and p1744 malfunction indication lamp (mil) will illuminate without any other symptoms present and may be caused by torn inner torque converter seal. model 2013
Bulletin:
ASI-32275
Component:
353000 equipment:electrical
Summary:
Ford: on some vehicles, with mytouch, my experience displayed time jumping or audio popping during initial ignition on cycle, or slow navigation calculations, due to amount of data, within size of contact list, creating processing problem
Bulletin:
TSB-13-6-17
Component:
350000 equipment
Summary:
Ford:lincoln: on some vehicles, there are various related concerns about the sync features, such as sync features inoperative, lack of or slow response to phone and voice button operation. models 2012-2013 focus, e-series, edge, expeditio
Bulletin:
TSB-14-0011
Component:
117000 digital instrument panel
Summary:
Ford/lincoln: when all doors are closed, the door ajar lamp will illuminate. model 2011-2013 edge, explorer, flex, mkx, mkt. *pe
Bulletin:
ASI-44211
Component:
091200 fuel system, other:storage:fuel gauge system
Summary:
Ford/lincoln: on some vehicles, there is a situation regarding the fuel gauge with diagnostic trouble code (dtc) b2879 or p1243 and workshop manual has been updated to include the dtcs. model 2011-2014 flex, mkt. *pe
Bulletin:
ASI-44249
Component:
356000 equipment adaptive
Summary:
Ford: when attempting to access factory keyless entry key code, using ids tool, would receive an error message due to production software change in body control module. model 2013 f-150, edge, mkx, 2014 f-super duty, taurus, mks, flex, mk
Bulletin:
ASI-44315
Component:
060000 engine (pws)
Summary:
Ford: due to fuel vapor line not being connected properly (fully seated) to underside of fuel deliver module (fdm), which leads to carbon canister saturated with liquid fuel and a fuel odor, slow fill, or hesitation or stumble, occurs whil
Bulletin:
ASI-44354
Component:
060000 engine (pws)
Summary:
Ford/lincoln: an accumulation of oil, in left hand valve cover baffle, migrating through fresh air intake of positive crankcase ventilation (pcv) system, may have engine oil in intake air system components. model 2011-2013 edge, explorer
Bulletin:
ASI-44451
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
Bulletin:
TSB-14-0105
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
Ford/lincoln: some vehicles may experience a rough idle, in gasoline turbocharged direct injection (gtdi) engine, may occur after hot start. model 2012-2014 flex, taurus, explorer, mkt. *pe
Bulletin:
TSB-14-0113
Component:
060000 engine (pws)
Summary:
Ford/lincoln: some vehicles, with aluminum valve cover, will experience an excessive condition of smoking engine oil and/or consumption of oil, from tail pipe, during normal engine temperature operation. model 2010-2014 flex, taurus, exp
Bulletin:
ASI-44531
Component:
221600 seats:front assembly:power adjust
Summary:
Lincoln/ford: on some vehicles and trucks, there is a popping, squealing, binding or grinding noise come from power seats when moving backwards or forward. model 2009-2015 f-150, taurus, flex, mkt, mks, f-super duty, explorer. *pe
Bulletin:
ASI-44564
Component:
030000 brakes (pws)
Summary:
Ford/lincoln: due to corrosion buildup between brake pad and anchor bracket, vehicle experience a rear brake drag condition and need to be checked for debris and/or corrosion. model 2011-2014 explorer, flex, taurus, edge, mkx, mkt, mks.
Bulletin:
TSB-14-0083
Component:
162300 structure:body:door
Summary:
Lincoln/ford: when all the doors are closed, the lamp for door ajar, is illuminated. model 2011-2013 edge, flex, explorer, mkx, mkt. *pe
Bulletin:
TSB-14-0154
Component:
110000 electrical system
Summary:
Lincoln/ford: when all doors, on some vehicles, are closed, lamp illuminates door is ajar. model 2011-13 edge, explorer, flex, mkx, mkt. *pe
Bulletin:
ASI-44678
Component:
134000 visibility:sun roof assembly
Summary:
Ford: an intrusion of water, from moveable moonroof, due to an overflow of trough rails when drain system has over capacitized. model 2011-14 flex. *pe
Bulletin:
TSB-14-0133
Component:
162000 structure:body
Summary:
Ford: when driving highway speeds, there would be a whistle or wind noise from left and/or right a pillar. model 2013-14 flex. *pe
Bulletin:
TSB-14-0198
Component:
063000 engine and engine cooling:exhaust system
Summary:
Ford: with auxiliary climate control system on, can smell an exhaust odor in vehicle. like sulfur, after hard driving conditions or acceleration. model 2009-14 flex. *pe. update. 06/11/15. *ta
Bulletin:
44856
Component:
180000 vehicle speed control
Summary:
Ford: certain 2013-2015 ford fusion and taurus, 2011-2015 ford explorer, 2013-2014 ford edge and flex, 2013-2015 lincoln mks, mkx, and 2013-2014 lincoln mkt vehicles may experience problems with the cruise control speed that doesn't match t
Bulletin:
44863
Component:
133000 visibility:power window devices and controls
Summary:
Ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
Bulletin:
TSB-14-0175
Component:
118000 electrical system: software
Summary:
Ford/lincoln: the ambient lighting on lincoln (mylincoln touch) vehicles will default to white and on ford (myford touch) vehicles will default to ice blue after the ignition switch cycle. *pe
Bulletin:
44979
Component:
353600 equipment:air conditioner
Summary:
Ford flex 2013 and 2013-2015 taurus: bulletin information involving the electronic manual temperature control & climate control setting inaccurate. *lj
Bulletin:
15-0119
Component:
350000 equipment
Summary:
Ford 2013-2014 flex: bulletin information regarding some vehicles experiencing poor audio reception with a whistling noise. *lj
Bulletin:
SB45277
Component:
103000 power train:automatic transmission
Summary:
Ford: transmission fluid leak from converter housing area on police utility equipped with 6f50/6f55 transmission *cn
Bulletin:
SSM-45815
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645
Bulletin:
SSM-45821
Component:
118000 electrical system: software
Summary:
Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
Bulletin:
SSM 46129
Component:
111000 electrical system:battery
Summary:
Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code (
Bulletin:
SSM 46132
Component:
030000 brakes (pws)
Summary:
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
Bulletin:
SSM 46132
Component:
030000 brakes (pws)
Summary:
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
Bulletin:
SSM 46295
Component:
060000 engine (pws)
Summary:
To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
Bulletin:
SSM 46332
Component:
350000 equipment
Summary:
Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
Bulletin:
SSM 46412
Component:
105000 power train:driveline
Summary:
Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (awd) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. to ide
Bulletin:
SSM 46210
Component:
010000 steering
Summary:
Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures.
Bulletin:
SSM 46522
Component:
060000 engine and engine cooling
Summary:
2013-2017 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police/continental vehicles equipped with a 3.5l or 3.7l engine, all wheel drive (awd) and a power transfer unit (ptu) that is being repaired or replaced for an inte
Bulletin:
SSM 46085
Component:
060000 engine (pws)
Summary:
The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
Bulletin:
SSM 46102
Component:
150000 seat belts
Summary:
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
Bulletin:
SSM 46703
Component:
356000 equipment adaptive
Summary:
Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts
Bulletin:
SSM 46900
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
Bulletin:
SSM 47080
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
Bulletin:
SSM 47201
Component:
350000 equipment
Summary:
Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
Bulletin:
SSM 47230
Component:
060000 engine and engine cooling
Summary:
Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/police interceptor sedan/explorer/police interceptor utility vehicles equipped with awd and built on or before 30-jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr
Bulletin:
TSB18-2013
Component:
162300 structure:body:door
Summary:
Some 2011-2013 edge/mkx, 2013 flex/mkt vehicles built on or before 15-jul-2013 and 2013-2014 explorer vehicles built on or before 15-aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. this may be due to the door ajar s
Bulletin:
SSM 47009
Component:
353000 equipment:electrical
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
Bulletin:
TSB18-2013
Component:
160000 structure
Summary:
Some 2011-2013 edge/mkx, 2013 flex/mkt vehicles built on or before 15-jul-2013 and 2013-2014 explorer vehicles built on or before 15-aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. this may be due to the door ajar s
Bulletin:
SSM 47009
Component:
350000 equipment
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a

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